# Page 2 | Vtiger CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Vtiger CRM the right CRM solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112491/vtiger-CRM/reviews

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Vtiger CRM

4.3 (336)

[View alternatives](https://www.capterra.com/p/112491/vtiger-CRM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Vtiger CRM

## Showing most helpful reviews

Showing 26-50 of 336 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RN

Roberto N.  
COO  
Information Technology and Services  
Used the software for: 2+ years

### "Un alleato efficace per la gestione clienti"

November 28, 2024

5.0

Vtiger CRM è versatile e intuitivo, ottimo per integrare vendite e assistenza. Qualche complessità nella configurazione, ma esperienza complessiva positiva.

Pros

Vtiger CRM integra vendite, marketing e assistenza in un'unica piattaforma. Facile da usare, personalizzabile e accessibile da qualsiasi dispositivo grazie al cloud.

Cons

Alcune funzionalità avanzate di Vtiger CRM possono risultare complesse da configurare. La versione gratuita ha limitazioni significative.

Review Source

Moises R.  
Founder and CEO  
Management Consulting  
Used the software for: 1-2 years

### "Una muy buena opción para una pequeña empresa."

August 25, 2024

5.0

Genial, la mejor opción sin duda para que una pequeña empresa pueda llevar toda la estructura y organización.

Pros

Su facilidad de uso, configuración y adaptabilidad a diferentes modelos de trabajo.

Cons

Bueno hasta el momento me ayudado con lo que he necesitado. Y ya que estoy usando la versión gratuita obviamente estoy un poco limitado, sin embargo, creo que dentro de pronto voy a necesitar mejorar la suscripción

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Vtiger CRM

Por su versión gratuita que me permite gestionar con pocos usuarios hasta 3000 registros.

Review Source

DB

Davide B.  
It Manager  
Chemicals  
Used the software for: 2+ years

### "Ottimo Crm"

December 9, 2022

4.0

Lo utilizzo da ormai oltre 7 anni come CRM per un piccolo reparto aziendale. Ottimo software, lo consiglio specialmente per le persone a cui piace modificare e modellare al meglio, in base alle proprie esigenze, il Crm . Sicuramente il punto a favore di questo software è la quasi completa possibilità di adattarlo alle proprie esigenze. Con i moduli aggiuntivi, alcuni gratuiti ed altri a pagamento, si può allargare a molte esigenze diverse.

Pros

Ottimo CRM, facilmente impostabile con un minimo di conoscenza del software. Tutti i campi, eccetto alcuni obbligati che si possono comunque spostare, sono personalizzabili a piacere. Qualche difficoltà di compatibilità con sistemi android per utilizzare appieno le funzioni nelle versioni precedenti, ora risolte dalla versione 7 in poi.La versione freeware è già decisamente migliore di molte altre anche a pagamento.

Cons

Ho trovato alcune difficoltà nella migrazione del database dalla versione precedente all'attuale poichè i campi non coincidevano perfettamente e quindi non venivano memorizzati correttamente. Poi risolto modificando manualmente i parametri.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/)

Reason for choosing Vtiger CRM

Mi sono trovato decisamente meglio con Vtiger a livello di impostazioni del software. Essendo un bisogno aziendale creare un crm ad hoc gli altri software con cui ho provato si sono rivelati meno plasmabili secondo le esigenze.

Review Source

CAV

Carlos Abraham V.  
Recursos Humanos  
Telecommunications  
Used the software for: 6-12 months

### "Administra tus clientes de la mejor manera"

June 2, 2023

5.0

Buena, facil aplicación contento conla plataforma

Pros

Vitager CRM se destaca como una herramienta poderosa para impulsar las ventas, mejorar la atención al cliente y aumentar la eficiencia empresarial.

Cons

Satisfecho hasta el momento con vitager CRM

Review Source

Richie M.  
  
  
Used the software for: 2+ years

### "vTiger for B2B sales"

August 12, 2016

4.0

We use vTiger in our manufacturing B2B company. We have two offices (Australia/USA) and local and remote workers. vTiger gives all of us access to the information we need at anytime, even when we don't have an internet connection (thanks to the iPhone/iPad app). The web interface is generally very easy to use and the speed is quite good, even on a slow connection. There is a heap of features we don't need or use, and a couple of areas where it would nice to get new features that meet our needs, but given the price we can live with these.

Pros

Cloud based, access from anywhere. Central database with all the details we need for dealing with Companies, Contacts, mailouts, tech support and training. Powerful automation options (eg. automatically send out a follow up e-mail one week after sending a quotation). Easy to learn. Great Tech support. Always get an answer to an email within the same day, and usually within 1-2 hours. They will go the extra mile to help you sort out an issue. We recently wanted some customisation of a PDF template for our quotes and they spent many hours sorting through what we wanted and did the changes for us. You get a lot more than you pay for. Don't let the low price (compared to most other hosted CRM packages) fool you, vTiger does 90% of what the others do, for far less money.

Cons

The search could be better. It always finds what you are looking for, but the order the results appear is strange. If you search for a person called "Smith" it might show Mr Jones first (who happens to live in Smith St), then show Mr Smith next. This means that sometimes you have to manually search through the 30-40 items listed to find the one you want.

Review Source

Kamal Dyne N.  
Developper Full-Stack  
Computer Software  
Used the software for: Less than 6 months

### "Multilangues des tutos"

November 20, 2023

4.0

Je suis un francophone et pour avoir parcouru le logiciel il dispose de nombreuses fonctionnalité qui sont très recherché mais la non disponibilité de tutoriels dans ma langue c'est a dire le français n'a pas été d'une grande aide.

Pros

Vtiger est l'un des grands CRM avec de multiples outils de gestion qui favorisent grandement la gestion et le suivi. Et ces outils sont accompagnés de multiples tuto sur leur chaine Youtube.

Cons

Cependant ces tutos qui sont reservés aux utilisateurs de diverses langues ne sont disponibles qu'en anglais et favorisant ainsi une unique langue. Que ferons les francophones desireux d'utiliser ?

Review Source

Rachel B.  
Director, Demand Generation  
Hospitality  
Used the software for: 6-12 months

### "VTiger crm has everything it takes for successful sales"

May 9, 2022

5.0

It is a quite complete software for the whole sales line of the company, because it includes not only the crm for the management of projects and tasks, but we can from there better understand our customers and create marketing campaigns, which allow us to increase our sales. VTiger is ideal for companies that need to have everything at hand, a software that covers all stages of the project. Start-up companies will find in this software the tools they need to efficiently organize their sales and projects, achieving an increase in their performance.

Pros

You can monitor all sales processes and projects in one program and that makes it the best. I love that it is cloud based, which doesn't crash computers. Its ticketing system is very stable and efficient. It has great marketing management, which makes it easy for us to do mailings.

Cons

It does not have the option to drag and drop tasks to place them in another space of the project. It is frustrating how many clicks you have to make to start a specific function. The software is very complete, for that reason it has too many functions and tools that tend to confuse the learning process.

Review Source

IM

Ismael M.  
Sales Executive  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Vtiger CRM is a Game Changer"

February 29, 2024

4.0

Pros

Vtiger has been a game changer for us especially the sales team. it has various features that makes sales and marketing more profitable and its very enjoyable to work with. The best feature in Vtiger is the sales automation and emails marketing options. We are able to conduct sales online with ease which makes us reach more customers which increases productivity. This too is also very affordable which reduces marketing cost on other avenues. The ability to install this tool in our phones is also an advantage for us. We work from anywhere with this app which leads to higher yields.

Cons

frankly the software has worked wonders for us. We cant dare rate this tool below 8/10.

Review Source

VR

Verified Reviewer  
Business development executive  
Human Resources  
Used the software for: 6-12 months

### "A insight full review on vtiger an unmastered crm Vtiger"

June 7, 2023

4.0

Vtiger CRM is a halfbaked crm with less of useful features and more of unwanted features . A semi done CRM in total .

Pros

The bulk database holding capacity and simple system of a funnel which has a good flow of data and upgradation .

Cons

The page open loop which takes too much of time to load is consuming too much of time . Homepage is too backward and needs a lot of improvement .

Review Source

Helene V.  
Director, Content  
Public Relations and Communications  
Used the software for: 1-2 years

### "VTiger is the best CRM for sales and customer acquisition"

June 7, 2022

4.0

It is a very intuitive and dynamic program that has helped us to increase our sales, through different channels such as sending advertising and offers of our services by email. Also the project management is very easy to use planning and executing sales successfully. This software has helped us a lot to increase sales, the organization of the marketing department and bring in an orderly manner all the activities that must be done to close business and projects. A very useful tool that everyone uses in almost all departments of the company and that relieves the workload.

Pros

The customer tracking feature is very useful, as we can interact with them on different platforms such as Gmail and social networks. It has a free version which helped us in the beginning and we were able to adapt to the main functions easily. I use all the alerts and reminders and it is a great tool that helps me not to forget pending activities and clients I need to call and visit.

Cons

All the functions are easier to use in its web version, making it cumbersome and not very useful on the mobile app. The fields for customer information are very few, it should have more options for information or leave a blank space to fill it manually, so that all the information that is required is stored in the system.

Review Source

JT

John T.  
Marketing Manager  
Construction  
Used the software for: 2+ years

### "Salesforce Killer"

October 9, 2019

5.0

I can confidently say implementation of this software has significantly increased the sales and marketing efficiencies of the business in which i have implemented this software.

Pros

This is an enterprise level ERP package that offers practically every feature of Salesforce, and structured to allow for SME type admins to build this via custom modules and flexible dev environments. It is a highly practical package that allows non-qualified programmers to get the equivalent bespoke style functionality out of the system/

Cons

Project mangement is clunky. I cant drag/drop task bars in the gantt chart. the reality is i need to use smartsheet to get the flexibility i need here, together with the highly useful linking between the subtasks - i.e. STart to start lines the task bars from the start. End-to-Start is the typical 'cant start task 2 until task 1 is finished', plus the multiple day delays and advancement options with these relationships

Alternatives considered

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Reason for choosing Vtiger CRM

I was introduced via the Open source installer offered through Go daddy website management. The pricing makes the commercial version of the software highly reliable and a no brainer.

Review Source

aM

alfredo M.  
manager  
Computer Software  
Used the software for: 2+ years

### "Vtiger Crm implementation"

December 22, 2020

4.0

I used it for marketing and commercial company 20 or more people users, also for huge association and university, lately seem it is on so much controlled from Vtiger that is proposing their cloud vtiger, I'm talking about opensource community one

Pros

I like the fact that you can start use it fast, possibility to create custom module For who work in php, mysql environment is almost easy find solution to troubles. Not so much help online but emough for help you

Cons

Workflow is tricky, need some tries and knowledge for use it, theorically seem simple, but some troubles to execute it

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/)

Reason for choosing Vtiger CRM

I know it better,

Review Source

Arturo L.  
GIS Business Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Good platform to follow up comercial activities"

September 25, 2020

4.0

I have been using VTiger in its community edition for about 3-4 years. It is a good software to keep track with the commercial activities. It helps me manage my leads, customers, and activities all in one place. I think that it could be more intuitive and more straight forward regarding the notifications and the activities done or to do with my leads/customers

Pros

What I like the most about Vtiger is that I can manage my business activities in one place specially the ones involved in sales & marketing. VTiger has evolved in the last years, bringing a better user experience, and making it more intuitive. VTiger has helped our sales team to have all the quotes and proposal documents updated and centralized. I like the way that you can collaborate with all the sales team, sharing contacts information, and always knowing the status of the opportunities.

Cons

Although VTiger has evolved a lot in the last years, the follow up activities could be more intuitive. It would be great that the notifications and reminders always appeared on screen until they have been completed.

Review Source

LK

Liz K.  
Operations Support  
  
Used the software for: 1-2 years

### "Vtiger CRM Review - Support and Overall"

January 5, 2017

4.0

My experience with the support staff has been unmeasurable. They are extremely patient and work with me to meet my business needs. They also take the time to explain issues to me so I can increase my knowledge base. What I like best is vTiger Functionality: Being able to create modules from scratch with correlating workflows. With a basic understanding and the help of the amazing support staff I have been able to do almost anything my business has needed and further my knowledge base. This has worked for my company which is a mix of service and sales. The technical support provided via the Live Chant is excellent. They are always so helpful and patient. Even when the additional research was needed on their end to help me they always get back to me in a timely manner.

Pros

vTiger Functionality: Being able to create modules from scratch with correlating workflows. With a basic understanding and the help of the amazing support staff I have been able to do almost anything my business has needed and further my knowledge base. This has worked for my company which is a mix of service and sales. The technical support provided via the Live Chant is excellent. They are always so helpful and patient. Even when the additional research was needed on their end to help me they always get back to me in a timely manner.

Cons

I think the software does an excellent job and most of the needs are solved by an available ad on. Most things I have disliked through the year with working with the CRM were from lack of knowledge. Once educated the system meets all needs thus far. If anything I would say the contact module, I wish when opening cases only contacts tied to the merchant dba would appear and just not anyone with a related name. I am currently digging into this further.

Review Source

RG

Robert G.  
VP sales Northern Europe  
Information Technology and Services  
Used the software for: 2+ years

### "V tiger sales director U.K. "

April 19, 2019

3.0

We used an in house crm tool previously and using v tiger we have been able to transform the way we manage mql’s through to sql’s That are taken by inside sales and nurtured as leads all the way to opportunities forecasted. We are then able to create win and loss reports to understand why we are losing and winning business. Overall a simple and decent tool which has improved the way we do things. If we could get a bit more sophistication around trends of data and Fix the simple bug around adding totals correctly plus the quarters thing mentioned prior we are into a winner !

Pros

It is easy to record and look up records for my team. The fields have been configured to capture all of the pertinent information I need. It is easy to use and quite intuitive , I actually enjoy using it

Cons

Our quarter 1 is September and we have to work with this as q3 in v tiger as it cannot be amended. Sometimes the total amount of the deal does not equal the total amount from the forecast summary screen , v tiger are aware of this as a bug. It would be nice to have some trending data so I can review how my pipeline, upside , probable and commit goes up and down during a given quarter. This way I can say salesperson x had $100k in probable In month 1 yet $0 in month 3. This is because $50k moves to commit however you lost the other $50k THe outlook integration doesn’t seem to work

Review Source

VR

Verified Reviewer  
Business Development Specialist  
Computer Software  
Used the software for: 1-2 years

### "Too many feature gaps"

April 19, 2019

3.0

I mostly work with Vtiger as an admin and sales support. Most times, when I have a project or idea to improve our processes, Vtiger lacks the functionality for me to follow through without the need to utilize some outside tool or service. Many times I've wanted to add a feature, establish a process, or some other task to improve our sales/marketing methods, but I find that I cannot do so in Vtiger - it isn't a lack of my knowledge of the product, because several times, after consulting the documentation, I've contacted Vtiger support and was told that the task cannot be done.

Pros

It has a lot of customization features. Support answers promptly.

Cons

Features that I think should be standard are missing or inadequate. For example, there are almost no connectors to other software - from Vtiger or from other vendors/services; We use Constant Contact for email campaigns (Vtiger's email module is convoluted and unreliable), and there is no connector for it, so I have to manually import/export new or changed contacts to keep both databases current. And the import process is touchy - Vtiger often creates duplicate records. Getting from one screen/module to another is annoying - it takes too many steps, something a simple menu bar would solve. I could go on with the quirks, limitations, and missing features, but I think this sums it up: Vtiger feels like it started out as a simple app and has had features and modules dropped into it, not really incorporated to make the tools a seamless experience.

Review Source

AN

Alex N.  
CFO  
Building Materials  
Used the software for: 2+ years

### "Flexible and complete package"

October 9, 2019

5.0

We initialy came to vTiger as a cheaper alternative to Salesforce. We found not only a valid and much more easily customizable CRM but we have developed the modules to handle internal Cases, as a Project Management tool, as a simple DB to keep track of products, as a Quote & shipping

Pros

Can be customized without being a programmer. It is flexible enough to do many things well enough for a small company that does not need very specialist applications. It is intuitive enough for my users to take up without pushback

Cons

I would love better integration with Google Sheets. Poor (non existent) formatting of reports. No community forums or "vote for function"

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Insightly](https://www.capterra.com/p/130671/Insightly/)[Copper](https://www.capterra.com/p/141642/Copper/)

Reason for choosing Vtiger CRM

Greater flexibility, price to function ratio

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Salesforce charges double and you still had to pay extra to third parties for basic things like Edit in grid, etc

Review Source

AnnA L.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Saved my working life!"

April 22, 2019

5.0

I own and run 2 companies, one together with a good friend and she has also one more company. Since we started in 2010/2011 we have been working more and more closely together and when starting to use Vtiger in… think 2013…. We share all our business information in Vtiger. This gives our small companies a great advantage and brings security to our customers. Sometime in 2014 I got sick and started to get more and more fatigued and in the end of November 2017 I was diagnosed with ME/CFS. This means my head get tired and I have problems remember things and plan my work. Without Vtiger I would have had to stop working. No, it is really the truth! From the start we have created new modules, new checklists, new ways of project management because we wanted to hire more people and wanted them to work like we do. We have modules for customer updates of Wordpress sites, for SEO management and for support. We haven’t hired a lot of people but all these adapted workflows is now an enormous help due to my cognitive issues. I can still work, not as much as before but still working. So, thank you Vtiger!

Pros

Its ADAPTABLE! On the first look you might get surprised of all the functions but when you start using it you will realize there are even more functions and you will love it. I do realize that if you want a CRM, support system or project management and do not want to adapt anything to your organization - then the Vtiger might not be for you. But I have never worked with a system that I didn't want to adapt. There is always some process, some pipeline that you do different than other businesses and I was so happy when I found out that I could make the Vtiger – to be my system – adapted for my needs. And I love the fact that even if we are small companies, we get good support from Vtiger.

Cons

Well actually the fact that is so adaptable and still very powerful do requires that you think and plan before you start to create new pipelines, modules. Because there are so many functions that you can create a module that serves even the most complicated process. And so even if you can make anything – take the time so write done and plan the process.

Review Source

VR

Verified Reviewer  
Product Director  
Professional Training & Coaching  
Used the software for: 1-2 years

### "vTiger - many features ... but requires a programmers mindeset"

April 21, 2019

3.0

In summary it has lots of promise and promises, but when you actually use them you realise each element doesn't seem to work with the user in mind, and you end up having to throw any standard template away and build from scratch. Thus the savings in license fee could easily be eaten up by developer cost and maintenance. You need to be a programmer to make it work properly. It doesn't connect well with other apps.

Pros

vTiger is a cost effective CRM. It provides many of the features of high spec and high cost equivalents. In theory you do not have to purchase the plethora of other CRM tools

Cons

It requires a programmer's mindeset to get it to work properly. You need to know HTML well do get things like e-mail to work (unlike Mailchimp). The templates and examples feel like they have been developed at speed to tick the box rather than designed as a user would use them. So none of them quite do the job. For example, if you want the system to organise appointments, then the appointment e-mails sent by it require significant work in HTML to make them brand consistent. So it might have default text e-mails but they look techy, and you have to build them from scratch to make them professional. It has things like Outlook synchronisation, but we spend 12 months trying to get this to work and ended up finding the it couldn't cope with changes to appointments in outlook synchronising with vTiger - so it was effectively useless. You cannot have the whole team working with a single customer database and appointment calendar in their Office 365 accounts. It does basic synchronisation with FullContact - but you cannot seem to synchronise images, or social media profiles to augment customer records by default.

Review Source

FN

Felipe N.  
Analista IT  
Information Technology and Services  
Used the software for: 1-2 years

### "Vtiger todo lo que buscas en una sola app"

May 19, 2023

5.0

Pros

Ha sido un aplicativo muy útil para nuestra área de marketing ya que permite gestionar las ventas y cuenta con bases de datos de los clientes.

Cons

Su vercion para Android puede no ser compatible con algunas verciones del sistema o modelos de dispositivos móviles.

Review Source

TE

Thomas E.  
CEO  
Industrial Automation  
Used the software for: 1-2 years

### "QTE Training likes VTiger"

October 25, 2019

3.0

See section pros

Pros

one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem. Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts.

Cons

The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown. It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/)

Alternatives considered

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)

Reason for choosing Vtiger CRM

Cloud based System, pricing, easy maintainable

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Salesforce was to expensive for the small Business we are on

Review Source

GK

Gerald K.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "Good System, but free version is hardly to handle"

October 31, 2023

3.0

Lead Management, CRM, project management with effort/expenses-tracking

Pros

Basic features are all here - also in the standard edition. But you have to buy many addons to get this working (e.g. pdf-Export) for daily work. Also the interest in the community edition seems not to be that high from Vtiger. Difficult to get free know how, also with extensive research.

Cons

Gui looks somewhat outdated and is not intuitive. Translations are there, but of bad quality. Upgrade is difficult for non-techies.

Reason for choosing Vtiger CRM

it was free in the community edition.

Review Source

AD

Anabelle D.  
Project Manager  
Consumer Services  
Used the software for: 2+ years

### "Lots of features"

October 8, 2020

5.0

It made the sales team work very easy and it helped management to see how the team was working each lead. The reports are clear and very easy to personalize and setup.

Pros

The lead import and management. It’s very easy to keep track on who’s doing what and have a history of the lead.

Cons

If you are not precise with loading the leads it can be difficult to load new leads. The duplicate feature does not work too well as it’s case sensitive and I would get many duplicated leads

Review Source

Garry H.  
  
  
Used the software for: 2+ years

### "Great product for micro and large businesses. Excellent Support from Vtiger."

June 28, 2017

5.0

Pros

The flexibility to add Modules and fields and change the name of fields. As I use this daily for managing my clients in the office and on the road the email functionality and the Mobile App are very very useful. Vtiger respond quickly to requests AND have over the years actually implemented ideas I have put forward.

Cons

Out of the box, the 15-day trial allows the user to see Everything that the product can do...This is fine if the user has some CRM experience however if the user is new to CRM then it is quite overwhelming...That said their Help system is very user-friendly and the new user can get the CRM going quickly. Or the User can get assistance from the Vtiger Partner Network.

Review Source

CJ

Cristian J.  
Service Desk Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Fast, efficient and easy to use"

April 19, 2019

5.0

I am glad to have found this online software. Our efficiency has increased; we do more work in less time. It helps us make better decisions with the reports. It is accessible from anywhere as long as we have access to the internet, it doesn't require any installations and can be accessed from a PC, tablet, smartphone or laptop. in conclusion, I can happily recommend it.

Pros

Never have I been more efficient when doing tedious tasks, Vtiger surely helps me accomplish this work by allowing me to create detailed daily or weekly report templates. These parameters can be modified at any time to satisfy future needs. It helps us stay under established SLAs with its management tickets interface and notifications. The management console or interface it is very easy to understand, detailed information about any new case is displayed to conveniently. Any other necessary information can be located in different tabs of the menu.

Cons

Overall, this CRM software has delivered all of the required needs I have for my organization, however, just like any other software out there you will always stumble across a learning curve. If Vtiger documentation was easier to locate and have it always in a link inside the interface management console to reach to, I would not ask any more from this CRM software.

Review Source

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