--- title: "Ticket Tailor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ticket Tailor Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/112510/Ticket-Tailor/" page_type: "product" language: "en" --- # Ticket Tailor Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ticket Tailor ## What is Ticket Tailor? Sell tickets direct to your attendees with a simple to use and feature-rich ticketing platform. - Flexible plans with no contracts - Low fees (save thousands) - Get paid directly via Stripe or PayPal - Fully customise your box office - Embed booking forms in to your website - Collect, keep and own your attendee data - Free check-in app - Seating charts - Integrate with your favourite tools - Discount codes and voucher codes - Dashboard reporting - Exceptional customer support ## What is Ticket Tailor used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Recognitions Shortlist Best ease of use Overall rating Based on 596 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $0.28 Usage Based, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 - Event Booking / 2025 - Event Check In / 2025 Our "Best of" badge program showcases products with the highest ratings... - Event Booking / 2025 - Event Check In / 2025 - Event Management / 2025 - Registration / 2025 - Ticketing / 2025 Our "Best of" badge program showcases products with the highest ratings... ## Ticket Tailor alternatives Highest Rated [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/112510/Ticket-Tailor/alternatives/) ## FAQs about Ticket Tailor Overview ### What problems does Ticket Tailor solve? Ticket Tailor solves expensive, manual event ticketing by giving small businesses, nonprofits, theaters, and community organizers an easy way to launch branded ticket sales, donations, and check-in workflows. It reduces cash handling, admin time, buyer frustration, and reporting headaches while helping teams manage attendee data, phased releases, and website-integrated bookings. Answer based on 326 reviews Overview ### Which roles and teams benefit most from Ticket Tailor? Ticket Tailor is most used by business owners, founders, and executive leaders running events, venues, and community programs. Directors, producers, and event managers rely on it to manage ticket sales, guest lists, and event operations, while marketing teams and promoters use it to drive attendance, track campaigns, and support audience growth. Answer based on 582 reviews Overview ### What company size and industries is Ticket Tailor built for? Ticket Tailor is built primarily for small businesses, which make up 97% of reviewers, especially in Entertainment at 17%. It serves festival organizers, workshop instructors, venue managers, conference planners, attractions, charities, agritourism operators, and event creators, with strong use in Non-Profit Organization Management at 11% and Events Services at 10%. Answer based on 595 reviews Features and Usability ### What are the key features of Ticket Tailor? Ticket Tailor includes core event ticketing tools like online ticketing, event registration, attendee management, and barcode or QR code check-in. Differentiating features include customizable event pages and forms, embedded website widgets, email confirmations and reminders, payment processing through Stripe or PayPal, and integrations for syncing sales and attendee data. Answer based on 484 reviews Pricing ### How much does it cost and what fees or limitations are included? Ticket Tailor starts at $0.28 per ticket with the Pay upfront plan, or 75¢ per ticket on Pay as you sell. It also offers a free version and free trial, including no fees for up to 5,000 free tickets yearly. Reviewers often call pricing transparent and affordable, though some mention add-on costs and recent price increases. Answer based on 140 reviews Integrations ### Which third-party tools and platforms does Ticket Tailor integrate with? Ticket Tailor integrates with Stripe and PayPal for payments, Mailchimp and ActiveCampaign for email marketing, and Squarespace, WordPress, and Wix for website embedding. It also connects to Xero for accounting and supports over 20 integrations overall, with additional options available through Zapier. Answer based on 126 reviews Getting Started and Support ### How easy is it to onboard and train a team on Ticket Tailor? Ticket Tailor is generally quick to onboard, with a low learning curve that nontechnical team members often pick up fast. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Admins handling advanced setup, terminology, or recurring events may need extra time, but support helps resolve issues quickly. Answer based on 15 reviews Getting Started and Support ### What customer support options does Ticket Tailor offer, and how do users rate the experience? Ticket Tailor offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live reps, and chat. Users generally describe support as fast, helpful, and easy to reach, especially through chat and articles, though a few mention slower replies for urgent cases, bot-led interactions, and occasional manual workarounds. Answer based on 276 reviews Security ### How does Ticket Tailor handle data security and access control? Ticket Tailor uses secure payment processing, including PayPal, two-step login authentication, and multi-user logins to strengthen account access control. Reviewers also describe customer data as secure and the platform as safe and reliable. Some note limitations, including a need for more granular permissions, password-protected tickets, and unique guest passwords. Answer based on 19 reviews ## Who uses Ticket Tailor? Based on Capterra reviews from the past year ## Features AI summary Based on 3,825 Ticketing reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Ticket Reservations** (**60%** of reviewers rated this feature as critical) - **Event Management** (**48%**) - **Mobile Access** (**44%**) Ticket Tailor supports all three features that reviewers rate most highly: **Ticket Reservations**, **Event Management**, and **Mobile Access**. Together, these capabilities help businesses manage bookings, coordinate event details, and give staff and attendees easy access on the go, allowing teams to run events more efficiently and deliver a smoother ticketing experience. Ticket Reservations 4.9 (79) 67.09% of 79 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Event Management 4.7 (59) 81.36% of 59 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Mobile Access 4.4 (47) 82.98% of 47 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Seating Map 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important For selection of seat at booking or check-in Registration Management 4.7 (95) 76.84% of 95 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Barcode/Ticket Scanning 4.6 (79) 79.75% of 79 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Ticket Tailor 72 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Tracking: A list of registered participants - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - Group Registration: Register a group/batch of attendees - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Event: Utilize the same app for multiple events - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Registration: In-person, onsite registration - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Real-Time Data: Receive data and information in real time - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Wait List Management: Record, update and manage waiting lists - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties --- Features 4.6 (542) 4.6 Based on 542 reviews ## Pricing Value for money 4.8 (520) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/112510/Ticket-Tailor/pricing/) Pay upfront $0.28 Usage Based,One Time It includes: - Mobile Tickets - Schedule Event on and off Sale - Ticket Grouping - Unlimited Events - Unlimited Ticket Types - Waitlists Pay as you sell $0.75 Usage Based,One Time It includes: - Mobile Tickets - Schedule Event on and off Sale - Ticket Grouping - Unlimited Events - Unlimited Ticket Types - Waitlists Value for money 4.8 (520) 4.8 Based on 520 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/) ## Support, customer service and training options Customer Service 4.8 (545) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (545) 4.8 Based on 545 reviews ## User reviews Overall rating 4.9 Based on 596 reviews Filter by rating 5(519) 4(72) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent PR Pupp R. Owner Events Services ### "Ticket Tailor is the best ticketing software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 2, 2026 Overall, Ticket Tailor is a great option for any serious event organisers. It’s easy to use whilst also allowing for a significant amount of personalisation. Pros Ticket Tailor’s fees are very reasonable in comparison to competitors. The customisable box office pages offer enough flexibility and variation to create something that aligns with our brand. There are also lots of great features to fine-tune the ticket-selling process. Cons You have to pay extra to integrate it with certain marketing software and to use your own domain name on your box office pages but it’s still great value. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) When we scaled up our events and the number of tickets we were selling increased, the eventbrite fees were too high to stick with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Adam B. Admin Officer Entertainment ### "Great value service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 17, 2026 We've used TT for the last 2-3 years and have had a great experience. The interface is very intuitive and the recent update to the template design has been a real improvement Pros Great value for money, modern interface, simple and easy to use for both fulltime staff and volunteers Cons Add-on costs for useful features keep us from using them. No other issues, and no bugs or issues encountered to date Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2026 Thanks for the great review, Adam! Really glad to hear our recent updates have been hitting the spot. Always lovely to have a long-time fan on board ✨ TP Travis P. Show Producer Entertainment ### "My Fav Ticketing platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 15, 2026 Its been Great over all. Been using it for years and wouldn't switch back to another service again. Pros It was easier to use than other platforms. Better price for service per ticket. The layout just makes sense. fast loading. Easy to set up email notifications and to send out updates to customers. No problems with service or money issues. refunds are easy. Cons Sometimes on mobile it loaded slow, but dont have much to complain about. Its been a great service to have. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) It cost more per ticket on Eventbrite. cost is my main focus. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2026 So glad to hear you find Ticket Tailor easy to use, Travis! Lower fees are one of the biggest reasons event creators make the switch from Eventbrite to Ticket Tailor, so it's brilliant to hear you're benefitting from the difference. Here's to many more events with us! JW James W. Promoter Sports ### "Great Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 I have used Ticket Tailor for several years and its always been quick to setup an event for sales. I tried other platforms but the difficulty is high and takes too long. Pros How easy it is to maneuver the site to setup and edit events and fees are lower than other platforms Cons The seating chart fees ! They are as much as the ticket sales fees. That could use some work. Could also add direct deposit as an option instead of just paypal, stripe and square Alternatives considered [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/) Reasons for choosing Ticket Tailor Easy to use and lower fees compare to others Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2026 Thanks so much for the kind words, James, and for sticking with us over the years! It's great to hear that getting events up and running has always been quick and easy for you – that's exactly what we're here for. We really appreciate the honest feedback on seating chart fees and payment options too. We're always listening and looking for ways to improve, so we'll make sure that gets passed on to the team. That aside, we're pleased that you chose us for our lower fees in comparison to TicketSpice, Eventbrite and Purplepass. Here's to many more events with Ticket Tailor! AH Andrew H. Treasurer and Ticketing Manager Performing Arts ### "Excellent option for small events and non-profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 Pros Highly affordable with transparent pricing, great event management functionality for the small- to medium-size events that I run, and top-tier responsiveness from their support staff. Any time I have had a question, I can always find the information in their documentation or get a rapid response via chat; any time there has been a bug with the platform, it has been acknowledged and fixed rapidly. Cons A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to. Managing occurrence overrides is one example where things could be a bit clearer. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Ticket Tailor is far more affordable, and still covers all of the key functionality that we need as a small event. Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) Reasons for choosing Ticket Tailor Closest comparable services didn't seem to have pricing that was as transparent and competitive. Some also wouldn't pay out until after the event, which is not feasible. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2026 Thanks so much for this, Andrew. What a lovely, thorough review! Really glad to hear our support team have been hitting the mark and that the pricing works well for your events. Your feedback on the event administration UI is really useful too. We're always working to make things clearer and more intuitive, so we'll make sure that gets fed back to the right people. Please always feel free to share any specific feedback with our support team, as we're always happy to help. We really appreciate you choosing Ticket Tailor as an alternative to EventCreate, TicketSource and TicketSpice. Here's to many more successful events with us! YK Yan K. Owner Performing Arts ### "Ticket Tailor is a great value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2026 It has been great. I have been using it for over 3 years & for over 40 events & I don't see any reason to switch. Pros It is truly the cheapest & most customizable ticketing platform that I have found (& I have tried most of the popular ones) Cons While it is customizable, there are still some improvements for the UI. For example, we can add custom HTML, but not custom stylesheets, so the layout can get wonky on mobile. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) EventBrite is more expensive, less customizable & I generally dislike their monopoly. Alternatives considered [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [Dice](https://www.capterra.com/p/252644/Dice/) Reasons for choosing Ticket Tailor Ticket tailor was the most customizable & cheapest. I still create events on those platforms, but I include a link to TicketTailor so that the processing fees are less for attendees & myself. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2026 Wow, over 40 events in three years. That's brilliant, Yan, thank you! Really glad Ticket Tailor has been your go-to, especially when you've tried so many of the alternatives out there, including Eventbrite and TicketSpice. Your feedback on custom stylesheets and mobile layout is really helpful. We're always looking to improve, and we'll make sure that gets to the right people. Here's to the next 40 events 🙌 KH Kris H. Owner E-Learning ### "Very contented customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 I've used Ticket Tailor for about 50 events over the past few years. I really like the way they operate, and have found their customer service to be particularly outstanding. Not that I've needed to use it much, because things tend to run smoothly, and they aren't constantly tweaking things just for the sake of change. Pros The platform is pretty easy to use. As intuitive as it's probably possible to make it while still giving up lots of granular control. Also very affordable for smaller events. Cons My complaints are pretty minor. The animations on the log in page gives me a headache, and I wish it was possible to write short customised messages about individual events on the events page. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Ticket Tailor is more affordable and more flexible Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Reasons for choosing Ticket Tailor Ticket Tailor is more affordable and more flexible Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2026 50 events – you're practically one of the family, Kris! Thank you so much for this, and for sticking with us over the years. Really glad to hear the platform has been running smoothly and that our support team have made a good impression, even if you've rarely needed them! That's exactly the experience we want every event creator to have with Ticket Tailor, whether they're switching from Eventbrite or just starting out. KA Kathryn A. Program Integration Manager Education Management ### "Ideal for Nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 We have used TT for several years for conference registration. TT's flexibility and number of options is outstanding! Pros Easy to use interface, incredible number of options for various access needs, affordable platform, a dynamic team that is constantly improving the product. Cons I would love more native integrations with email software like Flodesk so that it was simpler to send branded emails to some or all of our ticket holders. Switched from [Accelevents](https://www.capterra.com/p/144596/Accelevents/) [WordPress](https://www.capterra.com/p/131687/WordPress/) Needed a better interface with better attendee tracking and management for registration, add-ons, and discounts. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2026 Thank you so much, Kathryn. It's really lovely to hear Ticket Tailor has been working so well for your conference registration over the years! Glad the flexibility and range of options have been hitting the mark. And we completely hear you on your feedback – we'll make sure that reaches the team. Here's to many more conferences with us! AJ Amy J. President and Executive Director Non-Profit Organization Management ### "Rocking from the Heart with Ticket Tailor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 Positive. We have been using them for several years now and have created 3 different seating charts with ease. They are responsive when you tell them about missing features. Pros Ease of use and ability to create seating charts easily. Great support when you have issues. Fees are reasonable and easy to manage Cons Missing a few features that we'd like, like on our floor map, we have seats that can be selected, but it does not allow the user to click the GA section to grab tix. It is a bit confusing for buyers, so we had to add notes to the map so buyers know what to do. Report generation could be streamlined and we are waiting for an option to be able to save a specific report. Now we have to recreate the fields every time we run it. Switched from [Ticketbud](https://www.capterra.com/p/125237/Ticketbud/) other vendors did not have the ability to create a seating map for reserved seating Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Ticket Tailor seating chart, lower fees, immediate payout Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2026 Thank you for the kind words, Amy, and for sticking with us over the years! Really glad the seating charts have been working well for you. Three charts in and counting is great to hear. Did you know you can save reports? Check out our help article 'How to save an export for easy reporting'. If this isn't what you're after, please feel free to leave any additional feedback with our friendly support team, who can make sure it gets logged for consideration. Great to hear Ticket Tailor ticked the boxes where other platforms, including Eventbrite and Brown Paper Tickets, couldn't – particularly on seating and fees. Here's to many more events with us! LB Linda B. Director Professional Training & Coaching ### "Best event software I've found!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 Overall, I've been very happy. I've been using it for 3 years with great success. My clients find the registration process seamless. Pros It's very user friendly and I am able to monitor the event registrations with ease. I find the event page looks professional and I like the map of the location provided to the attendees. The fees are competitive and very reasonable. Cons Many people have said that when I message them and make an announcement through Ticket Tailor that they do not get my messages. I'm not sure if it is going to their spam. Switched from [Teachable](https://www.capterra.com/p/147019/Teachable/) When I changed my LMS as my business grew, I needed a better event management software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2026 Thank you so much for the wonderful review, Linda. Three years and counting, brilliant! Really glad your clients are finding the registration process seamless and that everything looks the part on the event page. On the messaging issue, it's worth checking in with our support team if you haven't already. They'll be able to help troubleshoot whether it's a deliverability or spam issue. We'd love to make sure your announcements are landing! Here's to many more successful events with Ticket Tailor 🎟️ [View all Reviews](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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