---
title: "Ticket Tailor Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Ticket Tailor Software - reviews, pricing plans, popular comparisons to other Ticketing products and more."
source_url: "https://www.capterra.com/p/112510/Ticket-Tailor/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 Ticket Tailor Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ticket Tailor

## What is Ticket Tailor?

Sell tickets direct to your attendees with a simple to use and feature-rich ticketing platform. - Flexible plans with no contracts - Low fees (save thousands) - Get paid directly via Stripe or PayPal - Fully customise your box office - Embed booking forms in to your website - Collect, keep and own your attendee data - Free check-in app - Seating charts - Integrate with your favourite tools - Discount codes and voucher codes - Dashboard reporting - Exceptional customer support

## What is Ticket Tailor used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 597 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$0.28

Usage Based, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Ticketing / 2026
-   Event Booking / 2025
-   Event Check In / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Event Booking / 2025
-   Event Check In / 2025
-   Event Management / 2025
-   Registration / 2025
-   Ticketing / 2025

Our "Best of" badge program showcases products with the highest ratings...

## Ticket Tailor alternatives

Highest Rated

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (275)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (194)](https://www.capterra.com/p/9322/Tix/reviews/)

Starting price

$0.25

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/112510/Ticket-Tailor/alternatives/)

## FAQs about Ticket Tailor

Overview

### What problems does Ticket Tailor solve?

Ticket Tailor solves the administrative burden of creating, selling, and tracking tickets across recurring events, venues, and ticket types. It gives event organizers, nonprofit teams, arts venues, and volunteer staff tools for branded checkout, payment collection, capacity limits, attendee reporting, QR-code check-in, and delegated door scanning.

Answer based on 539 reviews

Overview

### Which roles and teams benefit most from Ticket Tailor?

Ticket Tailor is most used by business owners, founders, and executives who manage event sales and attendance without dedicated ticketing staff. Event directors, producers, promoters, and artistic leaders create and sell tickets for performances and gatherings, while marketing managers handle campaign-linked sales and audience communication. Treasurers monitor revenue and payment records.

Answer based on 583 reviews

Overview

### What company size and industries is Ticket Tailor built for?

Ticket Tailor is used by festival organizers, workshop instructors, venue managers, conference planners, attractions, charities, agritourism operators, and event creators, primarily at small businesses (97%). Its leading reviewer industries are Entertainment (17%), Non-Profit Organization Management (11%), and Events Services (10%), with limited midsize (2%) and enterprise (1%) adoption.

Answer based on 596 reviews

Features and Usability

### What are the key features of Ticket Tailor?

Ticket Tailor includes core event ticketing and ticket reservations for setting ticket types, pricing, availability, and held tickets. Registration management supports customizable forms and booking records, while barcode/ticket scanning and mobile access help check in attendees. Customizable reports and reporting/analytics provide booking, attendee, sales, and event-performance data.

Answer based on 67 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Ticket Tailor offers a free tier for up to 5,000 free tickets annually, plus a free trial. The Pay upfront plan costs $0.28 per ticket credit, while Pay as you sell costs 75¢ per ticket. Eligible charities, nonprofits, PTAs, and low-price ticketing receive discounts. Reviewers commonly describe pricing as transparent and predictable, though some cite add-on costs.

Answer based on 140 reviews

Integrations

### Which third-party tools and platforms does Ticket Tailor integrate with?

Ticket Tailor integrates with over 20 integrations, including Stripe and PayPal for payments, Mailchimp and ActiveCampaign for email marketing, Squarespace, Wix, and WordPress for websites, and Zapier for connecting additional apps. It also supports Airtable, Google Analytics 360, Xero, Twilio, and HubSpot Content Hub.

Answer based on 125 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Ticket Tailor?

Ticket Tailor is straightforward to onboard for event staff and nontechnical users, who reviewers say can delegate booking and attendee tasks with minimal training. Training is available in person, through live online sessions, webinars, documentation, and videos. Administrators handling advanced features, terminology, or recurring events may need additional time and support guidance.

Answer based on 15 reviews

Getting Started and Support

### What customer support options does Ticket Tailor offer, and how do users rate the experience?

Ticket Tailor offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users generally report quick, helpful responses, often resolving questions and bugs within minutes. Documentation is considered useful, though some users report slower responses for urgent matters and would prefer more direct assistance.

Answer based on 276 reviews

Security

### How does Ticket Tailor handle data security and access control?

Ticket Tailor uses secure payment processing, multi-user logins, and two-step authentication to protect customer and banking details. Reviewers also describe customer data as secure and report no security breaches. However, some users want more granular permissions, unique guest passwords or event IDs, and password-protected tickets; some also report debit-card checkout concerns.

Answer based on 19 reviews

## Who uses Ticket Tailor?

Based on Capterra reviews from the past 2 years

## Features

AI summary

Based on 3,861 Ticketing reviews

Capterra data shows that buyers of ticketing software rank the following features as their top priorities:

-   **Event Ticketing** (**69%** of reviewers rated this feature as critical)
-   **Online Registration** (**61%**)
-   **Online Registration** (**61%**)

Ticket Tailor supports all three of the features reviewers rate most highly: **Event Ticketing**, **Online Registration**, and **Online Registration**. Together, these capabilities help businesses manage ticket sales, handle attendee sign-ups online, and keep the registration process organized, allowing teams to run events more efficiently and deliver a smoother experience for attendees.

Event Ticketing

4.9 (49)

81.63% of 49 reviewers that rated this feature as important or highly important

Manage tickets for specific events

Online Registration

4.9 (47)

63.83% of 47 reviewers that rated this feature as important or highly important

Real-time registration over the web

Event Scheduling

4.8 (62)

80.65% of 62 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendee Management

4.6 (33)

87.88% of 33 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Ticket Reservations

4.9 (80)

67.50% of 80 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Registration Management

4.7 (96)

77.08% of 96 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Ticket Tailor 73 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Tracking: A list of registered participants
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Data Management: Searchable repository of information about clients
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- Group Registration: Register a group/batch of attendees
- Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Mobile Access: Access software remotely via mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Event: Utilize the same app for multiple events
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Registration: In-person, onsite registration
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Print-at-Home: The ability to print tickets before arriving
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- QR Codes: Matrix barcode that stores information
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Season Tickets: Grants the users access to all events for one season
- Seating Map: For selection of seat at booking or check-in
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Brokering: The resale of tickets based on demand and availability
- Ticket Reservations: Create and manage ticket reservations for various events
- Ticketing: Customize, sell, and distribute tickets
- Wait List Management: Record, update and manage waiting lists
- Website Management: Built-in website builder or integration with third-party site
- Weddings/Parties: Software that specializes in weddings, public and private parties

---

Features

4.6 (543)

4.6

Based on 543 reviews

## Pricing

Value for money

4.8 (521)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/112510/Ticket-Tailor/pricing/)

Pay upfront

$0.28

Usage Based,One Time

It includes:

-   Mobile Tickets
-   Schedule Event on and off Sale
-   Ticket Grouping
-   Unlimited Events
-   Unlimited Ticket Types
-   Waitlists

Pay as you sell

$0.75

Usage Based,One Time

It includes:

-   Waitlists
-   Mobile Tickets
-   Schedule Event on and off Sale
-   Ticket Grouping
-   Unlimited Ticket Types
-   Unlimited Events

Value for money

4.8 (521)

4.8

Based on 521 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

## Support, customer service and training options

Customer Service

4.8 (546)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (546)

4.8

Based on 546 reviews

## User reviews

Overall rating

4.9

Based on 597 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(519)

4(73)

3(5)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Artist

Used the software for: 1-3 years

### "Great platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 28, 2026

Pros

Nice platform, more simple than competitors and easy to set up. Felts easier to setup recurring events.

Cons

There is nothing big of note...maybe not as familiar to customers as competitors such as eventbrite.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pupp R.

Owner

Used the software for: 1-3 years

### "Ticket Tailor is the best ticketing software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 3, 2026

Overall, Ticket Tailor is a great option for any serious event organisers. It’s easy to use whilst also allowing for a significant amount of personalisation.

Pros

Ticket Tailor’s fees are very reasonable in comparison to competitors. The customisable box office pages offer enough flexibility and variation to create something that aligns with our brand. There are also lots of great features to fine-tune the ticket-selling process.

Cons

You have to pay extra to integrate it with certain marketing software and to use your own domain name on your box office pages but it’s still great value.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Admin Officer

Used the software for: 3-5 years

### "Great value service"

5.0

May 19, 2026

We've used TT for the last 2-3 years and have had a great experience. The interface is very intuitive and the recent update to the template design has been a real improvement

Pros

Great value for money, modern interface, simple and easy to use for both fulltime staff and volunteers

Cons

Add-on costs for useful features keep us from using them. No other issues, and no bugs or issues encountered to date

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Show Producer

Used the software for: 1-3 years

### "My Fav Ticketing platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 18, 2026

Its been Great over all. Been using it for years and wouldn't switch back to another service again.

Pros

It was easier to use than other platforms. Better price for service per ticket. The layout just makes sense. fast loading. Easy to set up email notifications and to send out updates to customers. No problems with service or money issues. refunds are easy.

Cons

Sometimes on mobile it loaded slow, but dont have much to complain about. Its been a great service to have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Ticket Tailor is a great value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 15, 2026

It has been great. I have been using it for over 3 years & for over 40 events & I don't see any reason to switch.

Pros

It is truly the cheapest & most customizable ticketing platform that I have found (& I have tried most of the popular ones)

Cons

While it is customizable, there are still some improvements for the UI. For example, we can add custom HTML, but not custom stylesheets, so the layout can get wonky on mobile.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Treasurer and Ticketing Manager

Used the software for: 3-5 years

### "Excellent option for small events and non-profits"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

Pros

Highly affordable with transparent pricing, great event management functionality for the small- to medium-size events that I run, and top-tier responsiveness from their support staff. Any time I have had a question, I can always find the information in their documentation or get a rapid response via chat; any time there has been a bug with the platform, it has been acknowledged and fixed rapidly.

Cons

A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to. Managing occurrence overrides is one example where things could be a bit clearer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Promoter

Used the software for: 1-3 years

### "Great Platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

I have used Ticket Tailor for several years and its always been quick to setup an event for sales. I tried other platforms but the difficulty is high and takes too long.

Pros

How easy it is to maneuver the site to setup and edit events and fees are lower than other platforms

Cons

The seating chart fees ! They are as much as the ticket sales fees. That could use some work. Could also add direct deposit as an option instead of just paypal, stripe and square

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: 3-5 years

### "Best event software I've found!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

Overall, I've been very happy. I've been using it for 3 years with great success. My clients find the registration process seamless.

Pros

It's very user friendly and I am able to monitor the event registrations with ease. I find the event page looks professional and I like the map of the location provided to the attendees. The fees are competitive and very reasonable.

Cons

Many people have said that when I message them and make an announcement through Ticket Tailor that they do not get my messages. I'm not sure if it is going to their spam.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Producer

Used the software for: 1-3 years

### " Best Ticketing Platform for Events"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

My overall experience with Ticket Tailor has been excellent. We use it for live performances, dance events, and large theater productions, and it has made the ticketing process simple for both our team and our customers. The setup is fast, the checkout experience is smooth, and customer support has been responsive whenever needed. I plan on continuing to use Ticket Tailor for future events because it offers great value, flexibility, and ease of use compared to many other platforms I’ve tried.

Pros

Ticket Tailor has been extremely user friendly and easy to set up, even for complex live events with different ticket tiers and promo codes. I really like how clean the interface is and how simple it is to customize event pages, track sales, and manage attendees. The fees are also much more reasonable compared to other ticketing platforms, which makes a big difference for independent event producers. Integration with Facebook Pixel and marketing tools has also been very helpful for running ads and tracking conversions.

Cons

Overall, my experience has been very positive. The only thing I would improve is having more advanced built-in analytics and reporting tools directly inside the dashboard. It would also be helpful to have deeper integrations with some CRM and email marketing platforms without needing third-party tools. Aside from that, the platform works very smoothly and has been reliable for our events.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

President and Executive Director

Used the software for: 3-5 years

### "Rocking from the Heart with Ticket Tailor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

Positive. We have been using them for several years now and have created 3 different seating charts with ease. They are responsive when you tell them about missing features.

Pros

Ease of use and ability to create seating charts easily. Great support when you have issues. Fees are reasonable and easy to manage

Cons

Missing a few features that we'd like, like on our floor map, we have seats that can be selected, but it does not allow the user to click the GA section to grab tix. It is a bit confusing for buyers, so we had to add notes to the map so buyers know what to do. Report generation could be streamlined and we are waiting for an option to be able to save a specific report. Now we have to recreate the fields every time we run it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

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