Who Uses This Software?

Organisers of events of all sizes, from nightlife events to festivals to high-school reunions. Anyone looking for a great value, easy to use, fully featured ticketing platform.


Average Ratings

119 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.65/month
    See pricing details
  • Pricing Details
    Low Fees, no fuss. Flexible pricing with no contracts.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Ticket Tailor
  • www.tickettailor.com/
  • Founded 2010
  • United Kingdom

About Ticket Tailor

Cut out the middle man and sell tickets direct to your attendees. - Flexible plans with no contracts - Low fees (save thousands) - Get paid directly via Stripe or PayPal - Fully customise your box office - Embed booking forms in to your website - Collect, keep and own your attendee data - Free check-in app - Integrate with your favourite tools via Zapier - Discount codes and voucher codes


Ticket Tailor Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets
  • Attendee Management
  • Confirmation/Reminders
  • Discount/Coupon Management
  • Event Calendar
  • Marketing Management
  • Online Payments
  • Online Registration
  • Social Media Promotion
  • Wait List Management
  • Website Management
  • Attendee Segmentation
  • Badge Printing
  • Data Import / Export
  • Data Synchronization
  • Guest List Management
  • Guest List Search
  • Lead Capture
  • Multi-Event Management
  • QR Codes
  • Reporting/Analytics
  • Ticketing
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

Ticket Tailor Reviews Recently Reviewed!


Ticket Tailor are an extremely stable online management system for selling event tickets

Feb 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Their system can be used as stand-alone and/or integrates fully with your website and social media customer touch points.

Set up of your own box office is relatively easy, but it easier still if you spend time writing all or marketing information and promotional pictures before you log in. Then have everything ready to copy and paste and upload the images. However, you can save your event pages as drafts to return to later, or update at any time.

You can set up different methods of payment to suit your requirements and can design the interface to match your brand.

Once set up your box office becomes fully automated, so you can check in to your dash board as frequently or infrequently as you wish and check sales and data as you wish.

They have an app you can download to your smartphone to be used for checking in, which saves on buying or hiring in barcode scanners and gives great data and feedback on attendance for future events.

Cons: As a small event's organiser, there is not a lot we dislike. The only modification I would like to see is to the monthly payment plan.

It jumps from one event payment plan to 5 events. Maybe they could introduce a 2 - 3 event plan?

Overall: Selling and monitoring of event ticket sales can be managed through your website and social media sites and becomes fully automated. It gives you an online booking office and enables the booking procedure UX to be easy to complete and payment can be secure through systems like PayPal. It automatically sends the customer the e-ticket and records their information for you to access at any time, along with sales data that can be invaluable for marketing and setting up other events.

You only pay per event or within a selected number of events depending on your payment plan. You pay monthly for the period of sales you want and can stop it at any time.

Capterra loader

Extremely easy to use and wonderful customer service

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This is the first time I've run an event and I did a lot of research into ticket selling sites in order to figure out the most suitable site. I had a lot of questions as event ticketing was new to me and out of all the sites I emailed, Ticket Tailor provided the fastest and most comprehensive answers to all my queries. They made me feel very confident about setting up my box office and when the tickets went live they dealt with queries I had immediately (both queries turned out to be user errors!). This is such an easy website to use and very intuitive. The Ticket Tailor Help Centre is also very good and most answers you can find in their FAQs.

The integration with Stripe meant that is was very easy to take payments for the event. It was also very quick and easy to refund payments if necessary.

I also liked how the confirmation emails could be edited easily and details specific to the event and links to other websites could be added to it.

Overall, they made my first experience of selling tickets very straight-forward and enjoyable.

Cons: There is nothing I can fault about ticket tailor but I was unable to combine selling tickets for my event with the ticket purchasers ability to book preferred time slots which was important to the smooth running of my event.

Overall: As a first-time charity event with a very small budget, the cost effectiveness of using Ticket Tailor as opposed to other sites meant that more of the money raised went to charity!

Deep functionality ticketing system for flat fee price

Jan 03, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Ticket Tailor is a fully fledged ticketing system but instead of charging a per ticket % commission like competitors, it provides a single fixed fee monthly fee with unlimited tickets. For smaller events this provides a far more cost effective way of developing a ticketing system.

In terms of set up and usage the system actually hides a lot of its functionality behind a very simple interface - it certainly provided all the requirements I needed for my event with over 10 different ticket types and ability to schedule these tickets at different times. Its easy to use and requires no development skills which is a real pro for the system

I'm sure there are areas of functionality that could be improved and tweaked in comparison to other competitors which may appear more polished, but this system seems robust in its offering. The back end could do with a redesign and there is some need still to incorporate social sharing (the FB app link was broken when I tried to install, but their customer service was excellent and got back to me within the hour). Mobile optimisation of the site is through responsive which has its issues, and there are probably some areas of front end design on the site (and offering ability to mask URL) that would be appreciated by others as well.

Overall having tried many different systems such as eventbrite and eventbee, for this particular event where cost is a significant issue, Ticket Tailor seems to have everything sewn up in a very easy to use package.

Ticket Taylor Ticked All My Boxes For Selling Tickets Online For An Event

Jun 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Having recently being tasked with sorting ticket sales for my old colleges reunion, I searched to see if there was on online ticket solution to my dilemma as the former students were now all over UK/world and I had no direct contact for them.

This is where I found Ticket Taylor. On researching other companies of similar attributes, Ticket Taylor came out on top especially in the value for money department.

On signing up to the package, I soon found the site very easy to use. You can also SEO the ticket office to suit direct hits for potential online searches.

The system is, in my opinion, faultless. It made what a thought would be a cumbersome task into something very delightful.

The process of buying a ticket online was simple. I created links from the Facebook page and my website to the online ticket office.

I could regularly extrapolate information from the data collected by Ticket Taylor.

I found the e-ticketing system very useful indeed.

During the use of their system I had little need for help But when I did, their messaging system was simple to use and the small problems I had were dealt with quickly and in a very friendly manor.

Overall, I would strongly recommend Ticket Taylor to others. It makes the task of selling tickets to a non-local audience incredibly easy and is great value for money.

Already looking forward to using their system again.

Vendor Response

by Ticket Tailor on June 15, 2015

Thank you for your review. It was a pleasure to work with you.

Excellent and intuitive ticketing tool. reasonably priced too!

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: intuitively designed, even a non-technical person like me can use it

excellent price range, with non-profit discount and NO TICKET FEES!! (plan and event size dependent, of course)

customer service was excellent, always responded to inquires and requests timely over chat or email.

Connected payment applications allows plug-and-play usage.

Efforts to update and improve are visible over the years I've used them (update to check-in application)

Cons: maybe because I am a technology layman I wasn't able to fully make use of the linked/connected apps as fully as I hoped.. (I attempted to connect Zapier, but was not successful... but that might just due to operator error...)

Overall: Overall excellent product, should be used a lot more vs those that charge ticket fees!!!!!

I find ticket tailor so user friendly and unbelievably useful

Feb 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is straight forward and easy to use and saves me so much time when selling tickets for events. I particularly like the ability to duplicate a past event which saves the time of setting up a new one.

Cons: I generally like all the features of the software. The only thing is it might be nice to have a prompt to check that you have done everything that needs to be done before putting tickets on sale - once or twice I have forgotten to change the email response sent when a ticket is sold which has been quite confusing for the buyer!

Outstanding service and customer communication at an affordable price.

Feb 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Monthly subscription making high volume low price tickets possible for small businesses. Their response to all of my queries have been fast and easy to understand.

Best Ticketing platform in existence

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ticket Tailor is by far the best ticketing platform in existence. After trying a half-dozen ticketing partners over the course of 4 years, we've finally fallen in love with a platform - Ticket Tailor. The platform has virtually every feature set you could ever want, it integrates seamlessly on your own website, processes credit cards simply with Stripe, and best of all - is offered at a cost that is unbeatable. Moreover, unlike every other ticketing platform, Ticket Tailor allows the event organizers to charge and keep ticketing fees, which can greatly help the bottom line of an event. We look forward to a long term partnership with Ticket Tailor!

Cons: This platform has just about everything our business has been looking for. Easy to use, affordable, and great customer service!

Ticket Tailor is easy to use & helps give us a professional look to our online sales

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ticket Tailor is super easy to use!! We have used them for multiple events over the past two years.

Cons: What is there NOT to like?! Their fees are very reasonable. The system is easy for us to set up and integrate into our website. Our customers have found it easy to use as well!! We have no complaints! We love Ticket Tailor & referred several others within our industry to them!

Overall: We are able to easily integrate online ticket sales onto our website. It has been easy to use. Their customer service has been quick to respond when we do have any questions!

Capterra loader

We no longer need to be slaves to Eventbrite's fees!

Nov 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We no longer need to be slaves to Eventbrite's fees. Eventbrite has now removed the cap on how much they take per ticket. We have been searching for an alternative with no hope in sight for more than a month. We switched to Peatix to realize AFTER we moved everything over that they don't pay out until the event occurs. With customers buying tickets more than a year in advance for us, this was simply unacceptable for our cash flow. Finally, someone recommended Ticket Tailor to us, and we have been using it seemlesly for more than a month. We are so thankful they exist, and we hope this review helps more people in our old position to find them.

Cons: They do not (yet) have a waitlist for tickets.

Overall: We are so thankful they exist.

Capterra loader

Highly Recommended!

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Really flexible, easy-to-use and fair fees - makes selling tickets to all our events a dream!

Cons: We've not encountered any issues using Ticket Tailor to be honest.

Overall: We've been using TicketTailor for our small business for nearly a year now and have found it fantastic!

Easy to use and great value for money

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We have been using Ticket Tailor to sell tickets for our events for 3 years. It's super easy to set up events and sell tickets and customer support is always spot on, but the best feature is the price! There is 1 low monthly subscription fee rather than a % fee on tickets which saves us hundreds of pounds per event. Highly recommended!

Cons: The event view for guests could do with some design. Ability to add tickets below the description would also help.

Capterra loader

Fantastic

Mar 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's easy to use, super cheap, robust & customer service is great. Being able to build and manage our own ticketing pages saves a huge amount of time, means we can absorb the booking fee (and set it reasonably) and receive funds immediately rather than waiting for them to be released.

Cons: Very little as a small event. Perhaps a little more flexibility in design/style for our landing page.

Medium Sized Conference: Love It!

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We used Ticket Tailor for our medium sized conference. It was great. The site is intuitive, there is nothing superfluous- so I didn't feel like I was paying for add-ons that I was never going to use. Definitely recommend this platform.

Cons: I would like to see the ability to set limits to the promotion codes, ie: expiration date, number of redemptions

Elegant and Cost Effective

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: With TicketTailor, registration portals for events are effortless to create and look very professional. The customers' payment portal is user-friendly with an optional "donation" feature that we love, and the Tazotix smartphone app makes it a breeze for us to check in our attendees by scanning their barcode or finding them on the door list. We highly recommend TicketTailor for any small business or not-for-profit who wish to keep their running costs low. It is simply the best we have found!

Cons: It would be very useful from the customer perspective if bank transfer services such as POLi Pay could be included in the payment options in New Zealand. Many of our users do not have Visa Debit or credit cards.

Overall: We love Ticket Tailor.

Some of our events have a limited attendee capacity -- TicketTailor allows us to regulate numbers.

We used to run into the problem of people registering for events but not turning up -- TicketTailor helps us protect ourselves by getting payment up front, so that we don't run into financial difficulty if the person doesn't come on the day.

Great app!

Dec 13, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros: The customer service was great! They answered in a quick and timely manner! At first I was very skeptical of paying for this program when their customer service was only an email. I was not sure they would be able to answer quickly whenever I had a question. However, when I first had any issues, they were able to quickly answer it! This program definitely helped our check in desk at the time of event, which made the lines run smoothly.

Cons: Some people had technical difficulties purchasing the tickets. I'm not sure if it's this program to blame, or it may be just computer setting issues. But overall, I was able to manual add customers. My event dealt with seating as well, so I did hope there was an option where the customers could select their seats or tables. Or if that wasn't possible, at last an option add a note when they check-in. I just made our check-in crew have another list to show what table their on.

Overall. This program was a big help to make this event very successful! Hopefully they can add more options in future updates!

Capterra loader

Great ticketing platform with no fees per ticket!

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Low subscription cost (we are a charity so get a 30% discount), easy to use and great support. Great end-user experience too for ticket buyers.

Cons: You can customize your event page and tickets but the page itself is not as sleek as Universe. However, they have recently updated this and so it's better now.

Overall: Ticket Tailor is much easier to use and takes a fraction of the time to set up events and sell tickets than our previous platform. It's also better for user experience too.

Capterra loader

Simple to use

Dec 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, excellent support function and links with payment gateways easily.

Cons: Can't separate Australian and New Zealand income, so require separate accounts per region

Overall: I've used 4 ticketing platforms and found this the best by far.

Brilliant platform for PTAs

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We get the charity discount with Ticket Tailor and Stripe and only pay for the months we are actually selling tickets - that means it works out much better for us than all the other platforms we looked at who take a percentage of the ticket price. The functionality is also great - we can customise the checkout process easily to ask for menu choices, allergies, attendee names etc etc. Our parents love the ease of paying online and we have definitely sold more tickets as a result. It saves our treasurer a huge amount of work as they no longer have to reconcile bank payments and cheques. I also use Zapier to automatically send ticket sales to our Wave accounting system.

Cons: Nothing honestly - it does everything I've needed it to

Great way to manage event tickets

May 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that Ticket Tailor have a mobile option. This allows us to easily manage event tickets even when we're working remotely.

Cons: The minimum and most affordable package option only allows hosting of 5 active events. This was a challenge to us during the festive seasons where we had multiple events and we had to upgrade to another package which cost more than our initial budget

Overall: Simple and convenient way to manage event tickets

Simple solution for small organisation

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ability to pause payment in between events.

Low, fixed costs are easy to predict

Payment is received straight away

Cons: User interface looks a little dated and could do with updating. Some greater adaptability would be useful.

Overall: BASIS uses TicketTailor to support with conference and event organisation.

Great box office solution

Aug 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This is a cost effective platform, that can be embedded into your website, and works seamlessly.

Cons: Minor point, but if you want to add extras (eg. programmes) it counts them as attendees on your dashboard - but not really an issue.

Overall: Great customer service

User friendly and easy to manage

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the monthly subscription over individual ticket charge feature of ticket tailor, as it makes it easier to budget your costs without offloading your expenses onto your customers if you don't want to. It is extremely user friendly and easy to manage your subscriptions.

Cons: Although it has the ability to create discount codes or single use vouchers, It doesn't have a group by discount feature which is inconvenient.

Vendor Response

by Ticket Tailor on February 15, 2018

Thanks for your feedback Nikki. We'll certainly take your point on board about group discounts. Thanks for sharing! :)

Easy to set up, Easy to integrate into our Website and Great value for money!

Sep 17, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It has taken 3 years for us to find the solution to providing online ticket sales along with still being able to offer a personal telephone service for those who require that. Easy to set up the events although we had to rethink the way be gave discounted offers - we can no longer offer the 1 child free with 2 full fare paying adults but we found another way. It was very easy to customise and integrate into our website.

The Stripe payment solution offers an easy way to take online payments. The Ticket Tailor solution is considerably cheaper than many other online ticket solutions which is very important to us .

Our charities volunteers have found it very easy to learn to use the system with telephone bookings which again was important.

Finaly I must mention the great customer service received from Lorant who rapidly answered our queries and requests

Thank you Ticket Tailor

Vendor Response

by Ticket Tailor on September 17, 2015

Thank you Ian. We appreciate your kind review.

This was exactly what we needed!

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This was our first experience selling tickets online, and it was easy to set up, use, and get to our patrons. I also especially like the option of asking required questions that help us test our marketing and customizing the confirmation page.

Cons: I can't think of anything that we haven't liked about TicketTailor.

Overall: By selling tickets online at a reasonable price, a small community theatre, such as ours can still offer our audiences leading technology access, while not paying for high priced ticket programs that we may not use.

Great way to sell tickets!

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: TicketTailor is by far the easiest and cheapest method I have ever used to sell tickets for an event. The monthly subscription system works great, so that you don't have to spend a fee on each person that buys a ticket. The system is also very easy in use and straightforward, I could put the ticket sales system on my own Wordpress website within seconds.

Cons: Please be aware that PayPal will subtract a fee for each payment still, but this is not something TicketTailor can help.

Simple process, clear website, easy to use

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: The website was clear and it was easy to create an event and set up a payment system. We are updated with all ticket purchases so we can track orders and keep up to date with sales. The event page was easy to customise and the ability to have various ticket types per event has been very useful.

Cons: I think the monthly cost could be a little less, or the number of maximum tickets sold per event should be increased

Overall: The finance team spend less time handling cash transaction which is a huge plus for us.

Capterra loader

Ticket Tailor has transformed my business.

Feb 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's really easy to use - we can now take bookings direct from our website and add different ticket types, discounts and voucher codes without any hassle.

Cons: Ticket Tailor's pricing structure makes it uneconomic for our company to add more than five events at once

Overall: We're now able to sell tickets to our events and workshops directly from our website

TicketTailor rocks!

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: TicketTailor is quite easy to use and very affordable for the non-profit sector. Their customer service is outstanding.

Overall: Easy ticketing and reporting. It has been 100% dependable for every event we have used it for.

Ticket Tailor

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ticket Tailor is great. It is simple to set up and operate and the help and support from Ticket Tailor is first class. It is really cost effective because there is no per ticket commission, just a one off price depending on how many tickets are to be sold per event.

Cons: There is nothing to dislike - it really meets all our requirements

Overall: Tickets are being sold by and in-house system instead of using an expensive 3rd party ticketing company.

Much more manageable and easily modified.

Capterra loader

Ease of use

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: As someone who is not very IT literate I found this really easy to use and navigate around.

Help was always on hand if I needed it and no question was treated as stupid.

Cons: The orders download doesn't seem to be ideal for what I need but it may be that I haven't figured it out properly yet.

Overall: The system is reliable and the charges are fair - definitely the most competitive for what my needs are.

I would certainly recommend Ticket Tailor and I would use them again for any future events.

Ticket Tailor made last years manual ticketing storm into this year's 'breeze'.

Jun 01, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used TT to help us sell tickets online for a small community music festival on the Isle of Skye. Last year we tried (and succeeded, but at a cost of much hard work, loads of hours and reams of paper) to sell tickets manually - by phone, by email, etc...

This year, we decided to risk taking the plunge to sell tickets online - The Ticket Tailor service was very simple to set up, to create events, to get dashboard reporting on and to integrate with payment services. Once events were designed, pasting the 'widget' into the web controls (I used squarespace) was also very simple.

Customer Service was great (I asked a couple of questions by email about how to set up events and how I could stop my subscription once our event was over) and got replies very quickly with the information I needed.

Top class.

Vendor Response

by Ticket Tailor on June 01, 2015

Thank you Steve! It's a pleasure to be of service.

Ticket Tailor has been a great solution to our ticketing problems.

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Extremely easy to set up and customize. Also, the savings compared to other ticketing platforms has been invaluable.

Cons: The only thing I would ask is being able to set up personal event ids and passwords for the app. Really, other than that it is really straightforward and no complaints.

Best Ticketing Service Out There

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ticket Tailor makes it so easy to setup events and ticket sales as well as discount codes, easy-to-import widgets and even allows you to freeze your account in between events in case you're not producing year-round. Ticket sales are deposited directly to PayPal so there is also no wait time to receive your earnings. I am beyond happy with Ticket Tailor and highly recommend them!

Cons: I really can't think of anything negative - they're a great service and I've been very happy as a customer.

Overall: As I self-produce, this allows me an easy-to-use, organized and professional service to sell tickets to our audience - an essential tool for me.

We used Ticket Tailor for our fundraising event in October. The applicaion is easy to use adn setup

Nov 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The Ticket Tailor application itself was easy to use and setup. The service that is provided by Ticket Tailor is excellent! When I submitted questions, I heard back either the same day or the following day with very easy to understand instructions and explanations. They even created a special form for us to use to collect information about the ticket purchaser and his/her guests. Our only concern was that even after we ended our event, we got billed for two more months. We were not aware of the charges until the banking statment arrived. Ticket Tailor gave us store credit and did give us a prorated refund on the partial month based on when we notified them. We think there should be a clear explanation of how to prevent this from happening once the event has ended. Other than that we were happy with the whole service.

Capterra loader

The only solution we use

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use, and so thorough in its development it saves us a TON of effort.

Cons: I always want more options to customize everything.

Stressless concert ticket sales

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Professional quality event page for each event, the ability to provide discount tickets to students and the intuitive interface made it easy to share pertinent information to attendees. There was a widget so I could embed a direct ticket link on my website's home page and easy posts to social media sites. Also the integrated check-in app for the day of show was easy to use even without wifi.

Cons: I enjoyed the ease in which to set up with PayPal. Would like to use my own business account which accepts credit card payments through my bank. The only options of payment are Stripe and PayPal. Not a deal-breaker, though.

Overall: Having all these tools with which to promote and keep accounts straight for multiple productions lets me focus on the art and less so on the administration. As a single person operation this is essential.

We've used Ticket Tailor for the last 3 years for our events and have no hesitation recommending.

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Set up is quick and straightforward and should you require any assistance their customer support is responsive and helpful. Ticket Tailor delivers all the functionality that we need at an affordable cost. Most of all, feedback from our customers using the service is positive.

Cons: Initially when launched functionality was basic but Ticket Tailor now has all the functionality we need

Overall: Affordable yet functional - great for small companies with big ideas!

Amazing ticket outlet

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is in my control - prices, charges, discounts. It can be implemented in the website or box office can be customised

Capterra loader

Seamless Event Management Aid

Mar 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ease of use, flexibility and customer support. Tracking customers and being able to adapt marketing to a targeted audience.

Cons: I couldn't get the offline app to work at the event, but that was the only difficulty I encountered

Overall: It suited our needs perfectly for event management.

Great online ticketing solution

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: easy to use, we're in total control, we control money coming to us, great customer service, easy to use dashboard, easy to personalise the ticket pages and events. direct link with with Mailchimp if required

Cons: Some events are a bit slow to populate, and ticketing reports (box office doorlists are pretty standard, no way of personalising this. Minimal really, highly recommend the site

Capterra loader

Intuitive All-in-One Ticketing Option!

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very intuitive and easy to learn right away. There really wasn't a learning curve or a lot of questions. Very clear help options when I did have a question.

Cons: I liked everything about it. I'm not currently unhappy about anything at all.

Overall: We are an interactive murder mystery dinner theater and we sell tickets to our show. This is one stop shopping for us. Intgrates perfectly on our website backend!

Ticket Trailor IS the solution for a reservation system that our company, Eliances.com selected

Oct 31, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Eliances is the place "Where Entrepreneurs Align" and consist of entrepreneurs, celebrities, CEOs, inventors and leaders. We have many events that take place, including Secret Sessions, ROUNDtables, Panel Discussions, and more. We needed a reservation system that had the following: easy to use, easy to setup, responsive technical support, affordable, customer service, and ability to customize the solutions we needed. After spending extensive research on many ticket and reservations systems, including large companies and small we selected Ticket Tailor. We have been using ticket tailor over a year, have had hundreds of events using ticket tailor's system and have been 100% happy with them. In fact, they have exceeded expectations and are incredible to work with.

Hugely impressed.

Jan 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy to use and set up. Great customer support ensures any questions I had were answered quickly.

The fact that our branding is used throughout any interactivity with end users is also great.

Cons: Nothing at the moment. Everything the Ticket Tailor system promises to do, it has done superbly.

Overall: Excellent. Absolutely no complaints. I have been really impressed.

Beyond our Expectations

Dec 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our nonprofit organization utilized Ticket Tailor for our Tricky Tray Event registration. It was a fantastic experience and extremely cost effective for our needs. Our experience was great; the set up was very simplified and any questions we had were answered in a very timely manner (always the same day). Our guests had no problems (to the best of our knowledge) with registration; the staff at Ticket Tailor was able to modify our site to include extra drop downs and mandatory fields which resulted in making our lives easier and assured the guests had a better experience beginning at the registration process and through the night of the event.

I would definitely recommend Ticket Tailor to others looking to make their registration process a breeze!

Perfect First Online experiencea

Mar 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have numerous charity events every year and were keen to try selling ticket online. After comparing a few sites, we decided on Ticket Tailor for 2 reasons - they have special rates for charities, and you can subscribe per event.

Setting up the event on their site was surprisingly very simple, and the box-office templates for tickets were also not difficult to set up.

After set-up was completed we sat back and watched as we received email confirmation of every ticket sold.

For the event day, you can print out door lists or use their check-in app on your mobile/tablet.

Whenever we had any enquiries, the responses were very prompt.

Overall, it was a very satisfying experience to use Ticket Tailor for online ticket sales.

No tickets fees

Jan 26, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: of course being able to sell tickets without fees is great, and the monthly subscription is reasonable as long as you guarantee to sell enough tickets that's value is more than the subscription, also it's very easy to use, and I believe that it will save most of organizers money.

Cons: Some events sell mainly offline, and a few tickets online, in that case it might not be suitable for them, as the total paid subscription fees, could exceed the online sales value, so Ticket Tailor need to add more pricing options.

Choose Ticket Tailor for Event Registration

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to set up and use, easy to customize and has wonderful features that enable me to email my registration list or put the whole service on hold so I can save the monthly fee when I'm not offering events. One of the best features is the cost. It's cheaper than the big name services yet it offers just as much utility.

Cons: Haven't found anything that I don't like.

Overall: I am able to automate my seminar registration process so that it works while I sleep. It provides me up to date info on who has registered and allows me to communicate with them through the platform or upload data to my email service provider. I have found it to be versatile and convenient. I like a lot.

Easy to use and fast, customizable set up

Dec 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I work for a small non profit organization and we had recently put together a fundraiser to raise money for our arts programs for at-risk youth in Los Angeles. We needed a ticketing system we could manage with our small staff, that connected to our PayPal account, and was easy to drop right into our website. Ticket Tailor was all of those things and so easy to customize our box office and event! I couldn't be more impressed with this software and am so grateful we found an affordable option to make ticketing for our fundraiser a total breeze for both the attendees and us. I would definitely recommend this software!

Ticket Tailor is the best option for a small venue.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like to ease of use. Our customers can easily buy tickets without having to jump through many hoops.

Cons: I do not like that you cannot upload a seating chart and be able to pick the seats you want. I think this would be a great feature for in the future.