--- title: "Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Ticket Tailor the right Ticketing solution for you? Explore 596 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/112510/Ticket-Tailor/reviews/" page_type: "reviews" language: "en" --- Ticket Tailor 4.9 (596) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Ticket Tailor Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews MS Munir S DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I found the setup process straightforward, and the ticketing system works smoothly for both organizers and customers. While there are a few areas for improvement, such as advanced customization and reporting, the core functionality is strong and dependable.“ May 11, 2026 BF Bethany F Executive DirectorEntertainment, 11 - 50 employeesUsed the software for: More than 2 years. “The only issue I find with Ticket Tailor is adjusting the price of tickets for a certain day - it is a little cumbersome if you have a weekend-long show and you want one of the days to be a different price than the others.“ February 18, 2026 MS Munir S DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It also offers useful features such as customizable event pages, secure payment processing, and seamless integration with websites and social media.“ May 11, 2026 JQ Jay Q OwnerFood & Beverages, Self-employedUsed the software for: More than 2 years. “Ticket tailor is not as well known as other ticketing websites, so unfortunately they do not have a search engine of other events.“ May 9, 2026 CN Chris N Event organiserFund-Raising, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and reporting made organising the event far easier for our team.“ May 8, 2026 AH Andrew H Treasurer and Ticketing ManagerPerforming Arts, 2 - 10 employeesUsed the software for: More than 2 years. “A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to.“ May 14, 2026 James C DirectorTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “As a small independent operator, we’ve found it straightforward to set up events, manage passenger numbers and share booking links quickly across Facebook, WhatsApp and our website.“ May 8, 2026 GF Gemma F OwnerArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years. “I do find that I have to click multiple times to find some useful basic information, for instance if I want to quickly check a customers email address it takes about 5 clicks and the process isn't that intuitive.“ February 17, 2026 ## Showing most helpful reviews Showing 1-25 of 596 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James C. Director Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Simple, Affordable & Perfect for Managing Coach Daytrips" May 8, 2026 5.0 My overall experience with Ticket Tailor has been very positive. It’s been a reliable, easy-to-use platform that works well for managing and promoting our coach daytrips. As a small independent operator, we’ve found it straightforward to set up events, manage passenger numbers and share booking links quickly across Facebook, WhatsApp and our website. The checkout process is simple for customers, especially on mobile devices, and the QR ticket system helps make boarding easier on the day. Pros What I like most about Ticket Tailor is how simple and low-cost it is for independent operators and small businesses to sell tickets without needing a huge setup. For a business like Clarkes Travel, a few standout points are: Easy to create and manage daytrips quickly Much lower fees compared to many ticketing platforms Clean checkout process for customers on mobile QR code ticketing makes boarding/check-ins easier Good integration with websites and social media You keep control of your customer data Fast to duplicate repeat trips like Weston, Llandudno, Skegness etc. Works well for limited-seat events and multiple pick-up points It especially suits coach daytrips because you can: cap seat numbers easily Cons “The platform is excellent for selling tickets, but I’d like to see more built-in marketing features and greater flexibility in the design/customisation of event pages.” Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor We chose Ticket Tailor over alternatives like Eventbrite mainly because of the lower fees, simplicity and greater control over our branding and customer data. For a small independent operator running regular coach daytrips, keeping costs manageable is very important, and Ticket Tailor’s flat-fee structure works far better for us than percentage-based platforms. Review Source AH Andrew H. Treasurer and Ticketing Manager Performing Arts Used the software for: 2+ years ### "Excellent option for small events and non-profits" May 14, 2026 5.0 Pros Highly affordable with transparent pricing, great event management functionality for the small- to medium-size events that I run, and top-tier responsiveness from their support staff. Any time I have had a question, I can always find the information in their documentation or get a rapid response via chat; any time there has been a bug with the platform, it has been acknowledged and fixed rapidly. Cons A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to. Managing occurrence overrides is one example where things could be a bit clearer. Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/)[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) Reason for choosing Ticket Tailor Closest comparable services didn't seem to have pricing that was as transparent and competitive. Some also wouldn't pay out until after the event, which is not feasible. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Ticket Tailor is far more affordable, and still covers all of the key functionality that we need as a small event. Review Source Response from Ticket Tailor May 21, 2026 Thanks so much for this, Andrew. What a lovely, thorough review! Really glad to hear our support team have been hitting the mark and that the pricing works well for your events. Your feedback on the event administration UI is really useful too. We're always working to make things clearer and more intuitive, so we'll make sure that gets fed back to the right people. Please always feel free to share any specific feedback with our support team, as we're always happy to help. We really appreciate you choosing Ticket Tailor as an alternative to EventCreate, TicketSource and TicketSpice. Here's to many more successful events with us! PR Pupp R. Owner Events Services Used the software for: 1-2 years ### "Ticket Tailor is the best ticketing software " August 2, 2026 5.0 Overall, Ticket Tailor is a great option for any serious event organisers. It’s easy to use whilst also allowing for a significant amount of personalisation. Pros Ticket Tailor’s fees are very reasonable in comparison to competitors. The customisable box office pages offer enough flexibility and variation to create something that aligns with our brand. There are also lots of great features to fine-tune the ticket-selling process. Cons You have to pay extra to integrate it with certain marketing software and to use your own domain name on your box office pages but it’s still great value. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) When we scaled up our events and the number of tickets we were selling increased, the eventbrite fees were too high to stick with. Review Source Response from Ticket Tailor August 13, 2026 Thanks for such a great review! We're pleased that our customisation features have provided you with plenty of flexibility, as that's exactly what we're aiming for with our product. We care a lot about keeping our pricing simple and upfront, and we often see event organisers switching to us from platforms like Eventbrite for this very reason. It's great that you've found Ticket Tailor to be more cost-effective as your business has scaled. Thanks again for taking the time to leave a review, and feel free to reach out to our support team if you need anything! GC Gail C. Owner Events Services Used the software for: 1-2 years ### "Ticket Tailor review from a long time user" February 17, 2026 3.0 Overall a good experience. I think there is room to advance the tech that it has the capabilities to do. I think it could also use some reminder messages like "you have not set up a confirmation email or have not changed it" type thing so that people like me that run ongoing events every month don' t miss those things Pros It is easy to set up and very intuitive making it work well for someone perhaps not as techy. I have been using it for years and it has served it's purpose well. Cons I don't like that the links say "buy tickets" because some ticket categories are free and it tends to stop people from clicking. I wish it had more reporting options. With the current availability of AI, it would be great to be able to do some compares of people that signed up previously that maybe have not sign up to current events. It's doable by exporting and inputting into AI programs, but would love to have it be available automatically. I also think it needs more connections to other email programs at a reasonable rate so that we can incorporate automation. Exporting and uploading to other programs is cumbersome and outdated tech. Alternatives considered [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reason for choosing Ticket Tailor Others were using it and recommended it. At the time it was cost effective and it no longer is so we are looking into alternatives. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Wanted more cost effective but that has since changed and it no longer is cost effective using TT Review Source BG Becky G. Festival Director Entertainment Used the software for: 1-2 years ### "Highly recommended" May 9, 2026 5.0 Ticket Tailor offered the best value for money from all the ticketing platforms I looked at. It provides all the functions I was looking for and has made the process of running events far simpler than with our previous ticketing provider. User experience is positive - we have received no complaints from customers (unlike with other platforms we have used). Pros The aspect I like most about Ticket Tailor is the ability to manage several different events easily from one box office. Running a literary festival with 20+ different events it can be difficult to stay on top of each individual event but Ticket Tailor makes that incredibly easy. The app function is amazing and means we can assign relevant events to individual volunteers for scanning in attendees and monitoring overall attendance to each event. I also love being able to duplicate events which saves a lot of set up time for subsequent events. Cons It was tricky at first to learn how to use some of the more advanced ticketing functions but it was easy to get support from the team or to find the answers online. Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor We chose Ticket Tailor based on its functionality, fees and reviews Switched from [Beyonk](https://www.capterra.com/p/236278/Beyonk/) We switched from Beyonk to Ticket Tailor for a more streamlined and cost-effective solution. Ticket Tailor offers greater flexibility and is much better suited to managing a varied programme of events. Review Source KS Karen S. Sole trader Health, Wellness and Fitness Used the software for: 2+ years ### "Ticket Tailor is great!" May 10, 2026 5.0 Great - easy to set up and manage with straightforward and transparent billing and support when you need it. Pros It is easy to navigate and use and great value for money. Communication via the chat is quick and helpful for resolving issues or providing support. Event ticketing is easily managed, can be duplicated and tweaked and the box office can be personalised. The check-in app is an added bonus, and the referral programme is great, if only I could remember to use it - I’ve recommended it to a few people, but not yet used the link! Cons There’s nothing much to dislike, other than it doesn’t have a stand alone presence like one of its rivals, where people will go specifically to look for events. I’ve used other platforms but prefer TicketTailor. Alternatives considered [TryBooking](https://www.capterra.com/p/154183/TryBooking/) Reason for choosing Ticket Tailor Because it was recommended, cheaper, and when I tested it I found it easy to use. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) My web designers recommended it and did a price comparison for me Review Source HM Harry M. President Entertainment Used the software for: 2+ years ### "Great Pricing, One Platform" May 11, 2026 4.0 I have been using TicketTailor now for more than 5 years and have not found a better platform for ticketing. I have recommended it to many others. Pros TicketTailor has great pricing, and since I currently have 4 different venues, it allows me to handle all of the ticketing on one platform. Cons I am not a big fan of their newer page design. I wish they would just allow us to add the ticketing right to our home website without having to go to their site first. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Ticket Tailor Pricing and it was the first one I decided to use. Review Source Response from Ticket Tailor May 28, 2026 Hi Harry, Thank you for the great review. We're really pleased to hear that Ticket Tailor has delivered great results for you. 5+ years is incredible! Did you know that you can use the Ticket Tailor widget to add your ticketing to your home website? Head to 'Promote' > 'Website embed code'. From there you can edit your widget settings and copy the embed code to add to your website. If you need any further support, please do get in touch with our team and we'll happily assist! MS Munir S. Director Non-Profit Organization Management Used the software for: 2+ years ### "ticket tailor for non profit work" May 11, 2026 4.0 My overall experience with Ticket Tailor has been positive and reliable. The platform makes it easy to create, manage, and promote events without needing much technical expertise. I found the setup process straightforward, and the ticketing system works smoothly for both organizers and customers. While there are a few areas for improvement, such as advanced customization and reporting, the core functionality is strong and dependable. Its affordability and ease of use make it a great option for small to medium-sized events, and overall it delivers good value for the price. Pros Ticket Tailor stands out for its simplicity and affordability, making it a great choice for event organizers of all sizes. The platform is easy to set up and use, even for beginners, with a clean interface that streamlines the ticketing process. I especially appreciated the low fees compared to other ticketing platforms, which helps maximize revenue. It also offers useful features such as customizable event pages, secure payment processing, and seamless integration with websites and social media. Overall, it provides a reliable, user-friendly solution that makes managing and selling tickets straightforward and efficient. Cons While Ticket Tailor is generally easy to use, there are a few drawbacks that stood out. The interface can feel somewhat limited when setting up more complex or large-scale events, and customization options aren’t as flexible as expected. Reporting and analytics tools could also be more detailed and easier to navigate, especially for tracking performance across multiple events. At times, the backend feels a bit unintuitive, requiring extra steps to complete simple tasks. Additionally, customer support response times can be slower than ideal, which can be frustrating when dealing with urgent issues or time-sensitive event changes. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost was the main factor. The cut was high for Eventbrite Review Source Response from Ticket Tailor May 21, 2026 Hey Munir, thank you for your review! It's great to see that Ticket Tailor was a strong alternative to Eventbrite for you and that our low fees have had a positive impact. We're sorry to hear you've experienced slower support response times. That's not the experience we aim for, and it's not something we hear often. Ticket Tailor offers around-the-clock support for event organisers, so we're always here when you need us. Please do reach out if there's anything outstanding we can help with! We appreciate your detailed feedback and we'll make sure it gets to the right team. Here's to more events with us! AJ Amy J. President and Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Rocking from the Heart with Ticket Tailor" May 12, 2026 5.0 Positive. We have been using them for several years now and have created 3 different seating charts with ease. They are responsive when you tell them about missing features. Pros Ease of use and ability to create seating charts easily. Great support when you have issues. Fees are reasonable and easy to manage Cons Missing a few features that we'd like, like on our floor map, we have seats that can be selected, but it does not allow the user to click the GA section to grab tix. It is a bit confusing for buyers, so we had to add notes to the map so buyers know what to do. Report generation could be streamlined and we are waiting for an option to be able to save a specific report. Now we have to recreate the fields every time we run it. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor seating chart, lower fees, immediate payout Switched from [Ticketbud](https://www.capterra.com/p/125237/Ticketbud/) other vendors did not have the ability to create a seating map for reserved seating Review Source Response from Ticket Tailor May 21, 2026 Thank you for the kind words, Amy, and for sticking with us over the years! Really glad the seating charts have been working well for you. Three charts in and counting is great to hear. Did you know you can save reports? Check out our help article 'How to save an export for easy reporting'. If this isn't what you're after, please feel free to leave any additional feedback with our friendly support team, who can make sure it gets logged for consideration. Great to hear Ticket Tailor ticked the boxes where other platforms, including Eventbrite and Brown Paper Tickets, couldn't – particularly on seating and fees. Here's to many more events with us! VR Verified Reviewer Founder Government Relations Used the software for: 2+ years ### "Easy to use, rich features" May 9, 2026 5.0 Extremely positive. If you want a ticketing solution that is easy to use, flexible and powerful, this is the one. Pros Very easy to use, intuitive, simple to use ticketing options. Much better than Eventbrite. Options to send email marketing to all attendees or a subset very easy. Creating discount codes or memberships very easy. Cons Nothing! All its features work well and it's hard to find something that doesn't work. Not even had any reason to use the Help in over two years we've used it. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Pricing and flexibility were the issues with Eventbrite. TicketTailor is just much more powerful. Review Source MP Maggie P. Owner Entertainment Used the software for: 2+ years ### "I wouldn't use any other ticketing platform" February 18, 2026 5.0 Excellent value for money. Great customer service support too, both from AI and a real person when needed. Pros Really comprehensive ticketing system, combined with an easy to use website for your business. Excellent value for money with discounts for charities / not for profits, and the option to buy credits in advance for a reduced price. Cons Nothing! Have been with them for years and enjoyed watching the platform grow with regular new features being added. I've tried several other platforms in the past and Ticket Tailor is by far the best. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost initially, but Ticker Tailor is by far a better option all round. Review Source GM Gordon M. Finance Operations Manager Arts and Crafts Used the software for: 2+ years ### "We love Ticket Tailor" February 17, 2026 5.0 2 years in - we still find it simple - straightforward - smart listings - easy to edit, even from App Pros Simple to understand pricing, real time sales notifications, webchat help, deep analysis post event. Cons Linking some of the products and memberships appears over complicated - we shouldn't have to add manually to all events Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They introduced an over complicated uncontrollable pricing system Review Source DS David S. Programming Venues Technology Entertainment Used the software for: 1-2 years ### "Excellent Ticketing and Membership System" February 18, 2026 5.0 Excellent and trouble free. Great customer support who resolve issues quickly. They have resolved any issues without a problem. Pros Straightforward and flexible, Ticket Tailor doesn't just let you sell tickets, it lets you set up memberships, promo codes, products and vouchers. There is no booking fee, you buy ahead a number of tickets and you can define your own booking fee or transaction charge. Overall cost effective, simple to use and powerful. Cons Nothing of note, Ticket tailor ticks all the boxes. Perhaps if you prefer a system that funds itself buy applying a booking fee then TT is not for you. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Ticket Tailor has membership functionality as well as ticketing and is much more flexible. Review Source LH Lewis H. Business Development and Event Manager Legal Services Used the software for: 2+ years ### "Ticket Tailor" February 17, 2026 5.0 Pros Excellent value for money and very easy to use. We use Ticket Tailor for our annual conference and it’s been straightforward to set up events, manage ticket sales, and provide a smooth checkout for delegates. The live chat support is consistently responsive, clear, and helpful. Cons No major cons to note. For our needs and expectations, we haven’t encountered any downsides. It's always been reliable and straightforward. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We made the switch when we brought in a new event organiser. Ticket Tailor stood out for its straightforward setup, ease of use, and lower fees compared with alternatives. Review Source JB Jessica B. Founder Arts and Crafts Used the software for: 6-12 months ### "Ticket tailor review " February 17, 2026 5.0 Great, simple, ticket selling platform. Really good customer service and easy to use with lots of good functions for selling tickets Pros It’s a great, simple to use platform to sell tickets to my customers. There are lots of different functions and add ons for email communications, and sales. The live chat function is brilliant Cons I find it a little expensive but I’ve not properly compared it to other ticket platforms. It’s simple to use, maybe your paying for convenience and simplicity Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Good welcome offer/incentive, free ticket sales at the beggining Review Source EH Edward H. Convention Planning Team Arts and Crafts Used the software for: 1-2 years ### "A capable, easy to use and affordable ticketing platform" May 8, 2026 5.0 We've been using Ticket Tailor for over a year now, and have been very impressed with their service. It's affordable, easy to use and their support team are not only very responsive, but also willing to implement feature requests, to increase the capabilities of what is already an incredibly useful system. Our event admin has been made much easier, our customers welcome the professional and streamlined booking experience, and checking people into our origami events is made easy, with a smartphone app, or barcode scanner. Pros Ticket Tailor is easy to set up, and good value for money. The support team are incredibly responsive, fixing bugs where necessary, providing helpful guidance and also welcome feature requests, passing them on to the development team. Email broadcasts also allow us to easily send updates relating to the event to all attendees. Cons It's not as feature rich as some other ticketing platforms, but I believe this a good thing, as it makes the platform more straightforward, and easier to use. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor It was more straightforward to set up and provided more competitive pricing. Review Source LM Lake M. Director of Education Non-Profit Organization Management Used the software for: 2+ years ### "Premium product, low cost" February 17, 2026 5.0 We have used the platform for years and have enjoyed it. They continue to develop and release new features, without trying to increase what they charge us. As a small nonprofit, the pay as you go feature is a must have and wonderful way to unlock premium products. Pros This platform is really easy to use. It offers low cost, pay as you go plans that compete with other major ticketing platforms. It offers premium features at a low cost. It connects seamlessly into our website. The communication with their team for assistance is quick and easy and we get to real people. Cons Ticket tailor does not get the traffic naturally of something like an Eventbrite competitor where people may also find local events. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Our primary reason was cost, and the no monthly fee while having a pay as you go model and free for free events. Review Source CM Cindy M. Business partner Consumer Goods Used the software for: 2+ years ### "Easy to use and not too expensive " February 18, 2026 5.0 Ticket tailor is easy to use. I find that the cost to use ticket tailor is simple and not overly expensive with no hidden cost. Pros I like the fact i can purchase ticket credits to cut down my cost. The ability to design my box office is also a nice feature. Cons I wish it integrated with more apps that we use like airtable, twillo and mobiniti. The ability to communicate with past ticket buyers to let them know about ipcoming events would be nice too. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reason for choosing Ticket Tailor The Cost was better and it is easy to use. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost was a big reason. Also found eventbrite hard to use. Review Source CN Chris N. Event organiser Fund-Raising Used the software for: Less than 6 months ### "I love ticket tailor " May 8, 2026 5.0 Our overall experience with Ticket Tailor for Littleastonbury 2026 has been excellent from start to finish. As a volunteer-led charity festival moving to online ticket sales for the first time, we needed a platform that was reliable, easy to manage and affordable — and Ticket Tailor exceeded expectations. The setup process was straightforward, the integration with our website worked seamlessly, and the whole customer journey felt professional and smooth. The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and reporting made organising the event far easier for our team. What also stood out was the transparency of pricing and the helpful support whenever we needed guidance. Ticket Tailor helped us modernise our ticketing process while keeping things simple and fair for our community. We would happily recommend them to other festivals and events. Pros We used Ticket Tailor for Littleastonbury 2026 and honestly couldn’t have asked for a better ticketing partner. This was our first year moving from a traditional ballot system to fully online ticket sales, with huge demand and multiple phased releases — and Ticket Tailor handled it brilliantly. The platform was simple to set up, easy for customers to use, and flexible enough for us to manage limited releases, waiting lists and ticket caps without unnecessary stress. What really stood out was the reliability. Our releases sold out incredibly quickly and the system coped extremely well under pressure. We also loved how transparent and fair the pricing structure is compared to other ticketing providers, which is hugely important for a volunteer-led charity festival like ours. The integration with our website was smooth, the reporting tools were helpful, and the customer support was responsive whenever we needed guidance. Ticket Tailor helped make the whole process feel professional, streamlined and manageable — both for our team and for our customers. Highly recommended fro Cons What didn’t I like about Ticket Tailor for Littleastonbury 2026? Honestly… not much. If I had to be picky, it’s probably that ticket releases sold out so quickly because the platform worked too well! We barely had time to catch our breath before another release was gone. As organisers of a busy charity festival with huge demand, we needed something reliable, easy to use, flexible and affordable — and Ticket Tailor delivered on all of it. The setup was straightforward, website integration was smooth, and the customer experience was excellent from start to finish. It took a huge amount of stress out of managing online ticket sales for the first time, and that’s invaluable for a volunteer-led event like Littleastonbury. Would absolutely recommend. Review Source BL Becky L. Planetarium Director Education Management Used the software for: 2+ years ### "A platform that grows with you! " February 18, 2026 5.0 Years ago, when Ticket Tailor first moved from a monthly subscription model to a per-ticket fee structure, I’ll admit I didn’t understand it. I was concerned that my customers might end up paying more, and that worried me. But in practice, it hasn’t worked out that way at all. Our customers consistently comment that the pricing feels very reasonable compared to other ticketing platforms. And over the years, the new features and improvements they’ve added have more than justified any minor fee changes. I’ve now been using Ticket Tailor for over seven years, and I’ve been consistently happy with the platform and the support behind it. Pros I’ve watched Ticket Tailor grow over the years, and I continue to be impressed by how responsive they are to their customers. They consistently work to introduce new features in ways that are thoughtful, efficient, and genuinely useful. Cons I honestly cannot think of anything I do not like. It makes me feel good to know if I did think of something, they likely would help fix it. They are that responsive in my experience. Review Source EJ Eleanor J. Events Secretary Arts and Crafts Used the software for: 1-2 years ### "We love Ticket Tailor" May 9, 2026 5.0 great value for money, amazing help and support from Ticket tailor, very responsive help team, saved us a lot of time and made a huge difference to how we track revenue and attendees. Pros Ticket Tailor was great value for money for our community group and the help and support we got has been amazing, especially when learning to do new things. The help team have been quick to respond and come up with great ways of doing things. Our ticketing is so much simpler to handle and we can keep track of revenue, attendees etc. We are volunteers so it has saved us lots of time. Any hiccups along the way have been sorted by the help team. We have had no issues with security and all our attendees find it easy and safe to use. Cons Nothing really. It's been fantastic ! I honestly can't think of anything bad to say about Ticket Tailor. We love it ! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Price, support, security and ease of use Review Source CA Chris A. Producer Entertainment Used the software for: 1-2 years ### "Experience Managing over 27 locations with Ticket Tailor" May 8, 2026 4.0 Pleasant. There is a learning curve but this platform is packed with features. I came from Work Press, Event Espresso, and Woo Commerce. Pros I like that all locations are centralize in one dashboard. I like the flexibility of overrides, vouchers, and that customer's have the ability to reschedule their tickets Cons I wish I could alphabetize them and not simply add new location to the bottom. I wish promo codes would not be tied to event types so I have to go back into each location and authorized every time I change an event. I wish we could internally (inside TT) or externally (client side) reschedule tickets that have no retail value, like a gift certificate that was redeemed. Instead you must void and create a whole new order. Review Source DN Domine N. Director Hospitality Used the software for: 2+ years ### "Best in class ticketing" February 18, 2026 5.0 Overall, a best in class ticket system. Good value and good results. Easy for consumers to use. Thank you. Pros We have worked with Ticket Tailor for the last few years for ticketing for muliple regional festivals. The system is really easy to use, its good value for money and working with Ticket Tailor has helped us increase sales and grow our events. The ticket gate check in app is really helpful too. Cons None really to be honest. We would prefer more assistance directly rather than just through web chats or online articles however we have now learnt the system and don't need as much support. Review Source jO julie O. Manager Alternative Medicine Used the software for: 2+ years ### "Reliable, Easy and Helpful" May 9, 2026 5.0 We love TT and would never swap it for any other package. It also ties in really well with Stripe, another efficient system. Pros It's easy to use and manage. The show / ticket displays look nice and it's easy for the customer to book too. The criteria is wide. TT never let us down, it's great support and always helpful. Good value for money, safe and effective. We also use the email facility for letting customers know where to go and what time before shows. Bugs always sorted quickly. We love ticket tailor. Cons Two step login especially if we are both logged in at the same time. Everything else is fine. I like how we can print show listings - the downloaded spreadsheet lists aren't so good. Review Source BC Brandon C. Music marketing and ticketing Music Used the software for: 1-2 years ### "Great ticketinf agency " May 8, 2026 5.0 Fantastic, I love working with tickettailor. One great thing is the online chats are really responsive. And it’s affordable Pros How easy it is to set up the ticketing and artwork headers. Great website to use and link to widgets. Cons I don’t like their isn’t the best integration with meta in relation to ads. Would be good to make it more user friendly Review Source