--- title: "Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Ticket Tailor the right Ticketing solution for you? Explore 597 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/112510/Ticket-Tailor/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Ticket Tailor 4.9 (597) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Ticket Tailor Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews MS Munir S DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I found the setup process straightforward, and the ticketing system works smoothly for both organizers and customers. While there are a few areas for improvement, such as advanced customization and reporting, the core functionality is strong and dependable.“ May 11, 2026 BF Bethany F Executive DirectorEntertainment, 11 - 50 employeesUsed the software for: More than 2 years. “The only issue I find with Ticket Tailor is adjusting the price of tickets for a certain day - it is a little cumbersome if you have a weekend-long show and you want one of the days to be a different price than the others.“ February 18, 2026 MS Munir S DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It also offers useful features such as customizable event pages, secure payment processing, and seamless integration with websites and social media.“ May 11, 2026 JQ Jay Q OwnerFood & Beverages, Self-employedUsed the software for: More than 2 years. “Ticket tailor is not as well known as other ticketing websites, so unfortunately they do not have a search engine of other events.“ May 9, 2026 CN Chris N Event organiserFund-Raising, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and reporting made organising the event far easier for our team.“ May 8, 2026 AH Andrew H Treasurer and Ticketing ManagerPerforming Arts, 2 - 10 employeesUsed the software for: More than 2 years. “A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to.“ May 14, 2026 James C DirectorTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “As a small independent operator, we’ve found it straightforward to set up events, manage passenger numbers and share booking links quickly across Facebook, WhatsApp and our website.“ May 8, 2026 GF Gemma F OwnerArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years. “I do find that I have to click multiple times to find some useful basic information, for instance if I want to quickly check a customers email address it takes about 5 clicks and the process isn't that intuitive.“ February 17, 2026 ## Showing most helpful reviews Showing 1-25 of 597 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Artist Used the software for: 1-3 years ### "Great platform" October 28, 2026 4.0 Pros Nice platform, more simple than competitors and easy to set up. Felts easier to setup recurring events. Cons There is nothing big of note...maybe not as familiar to customers as competitors such as eventbrite. Review Source Pupp R. Owner Used the software for: 1-3 years ### "Ticket Tailor is the best ticketing software " August 3, 2026 5.0 Overall, Ticket Tailor is a great option for any serious event organisers. It’s easy to use whilst also allowing for a significant amount of personalisation. Pros Ticket Tailor’s fees are very reasonable in comparison to competitors. The customisable box office pages offer enough flexibility and variation to create something that aligns with our brand. There are also lots of great features to fine-tune the ticket-selling process. Cons You have to pay extra to integrate it with certain marketing software and to use your own domain name on your box office pages but it’s still great value. Review Source R Reviewer Admin Officer Used the software for: 3-5 years ### "Great value service" May 19, 2026 5.0 We've used TT for the last 2-3 years and have had a great experience. The interface is very intuitive and the recent update to the template design has been a real improvement Pros Great value for money, modern interface, simple and easy to use for both fulltime staff and volunteers Cons Add-on costs for useful features keep us from using them. No other issues, and no bugs or issues encountered to date Review Source R Reviewer Show Producer Used the software for: 1-3 years ### "My Fav Ticketing platform!" May 18, 2026 5.0 Its been Great over all. Been using it for years and wouldn't switch back to another service again. Pros It was easier to use than other platforms. Better price for service per ticket. The layout just makes sense. fast loading. Easy to set up email notifications and to send out updates to customers. No problems with service or money issues. refunds are easy. Cons Sometimes on mobile it loaded slow, but dont have much to complain about. Its been a great service to have. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Ticket Tailor is a great value" May 15, 2026 5.0 It has been great. I have been using it for over 3 years & for over 40 events & I don't see any reason to switch. Pros It is truly the cheapest & most customizable ticketing platform that I have found (& I have tried most of the popular ones) Cons While it is customizable, there are still some improvements for the UI. For example, we can add custom HTML, but not custom stylesheets, so the layout can get wonky on mobile. Review Source R Reviewer Treasurer and Ticketing Manager Used the software for: 3-5 years ### "Excellent option for small events and non-profits" May 15, 2026 5.0 Pros Highly affordable with transparent pricing, great event management functionality for the small- to medium-size events that I run, and top-tier responsiveness from their support staff. Any time I have had a question, I can always find the information in their documentation or get a rapid response via chat; any time there has been a bug with the platform, it has been acknowledged and fixed rapidly. Cons A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to. Managing occurrence overrides is one example where things could be a bit clearer. Review Source R Reviewer Promoter Used the software for: 1-3 years ### "Great Platform " May 15, 2026 5.0 I have used Ticket Tailor for several years and its always been quick to setup an event for sales. I tried other platforms but the difficulty is high and takes too long. Pros How easy it is to maneuver the site to setup and edit events and fees are lower than other platforms Cons The seating chart fees ! They are as much as the ticket sales fees. That could use some work. Could also add direct deposit as an option instead of just paypal, stripe and square Review Source R Reviewer Director Used the software for: 3-5 years ### "Best event software I've found!" May 15, 2026 5.0 Overall, I've been very happy. I've been using it for 3 years with great success. My clients find the registration process seamless. Pros It's very user friendly and I am able to monitor the event registrations with ease. I find the event page looks professional and I like the map of the location provided to the attendees. The fees are competitive and very reasonable. Cons Many people have said that when I message them and make an announcement through Ticket Tailor that they do not get my messages. I'm not sure if it is going to their spam. Review Source R Reviewer Producer Used the software for: 1-3 years ### " Best Ticketing Platform for Events" May 14, 2026 5.0 My overall experience with Ticket Tailor has been excellent. We use it for live performances, dance events, and large theater productions, and it has made the ticketing process simple for both our team and our customers. The setup is fast, the checkout experience is smooth, and customer support has been responsive whenever needed. I plan on continuing to use Ticket Tailor for future events because it offers great value, flexibility, and ease of use compared to many other platforms I’ve tried. Pros Ticket Tailor has been extremely user friendly and easy to set up, even for complex live events with different ticket tiers and promo codes. I really like how clean the interface is and how simple it is to customize event pages, track sales, and manage attendees. The fees are also much more reasonable compared to other ticketing platforms, which makes a big difference for independent event producers. Integration with Facebook Pixel and marketing tools has also been very helpful for running ads and tracking conversions. Cons Overall, my experience has been very positive. The only thing I would improve is having more advanced built-in analytics and reporting tools directly inside the dashboard. It would also be helpful to have deeper integrations with some CRM and email marketing platforms without needing third-party tools. Aside from that, the platform works very smoothly and has been reliable for our events. Review Source R Reviewer President and Executive Director Used the software for: 3-5 years ### "Rocking from the Heart with Ticket Tailor" May 14, 2026 5.0 Positive. We have been using them for several years now and have created 3 different seating charts with ease. They are responsive when you tell them about missing features. Pros Ease of use and ability to create seating charts easily. Great support when you have issues. Fees are reasonable and easy to manage Cons Missing a few features that we'd like, like on our floor map, we have seats that can be selected, but it does not allow the user to click the GA section to grab tix. It is a bit confusing for buyers, so we had to add notes to the map so buyers know what to do. Report generation could be streamlined and we are waiting for an option to be able to save a specific report. Now we have to recreate the fields every time we run it. Review Source R Reviewer Director Used the software for: 1-3 years ### "Simple, Affordable & Perfect for Managing Coach Daytrips" May 13, 2026 5.0 My overall experience with Ticket Tailor has been very positive. It’s been a reliable, easy-to-use platform that works well for managing and promoting our coach daytrips. As a small independent operator, we’ve found it straightforward to set up events, manage passenger numbers and share booking links quickly across Facebook, WhatsApp and our website. The checkout process is simple for customers, especially on mobile devices, and the QR ticket system helps make boarding easier on the day. Pros What I like most about Ticket Tailor is how simple and low-cost it is for independent operators and small businesses to sell tickets without needing a huge setup. For a business like Clarkes Travel, a few standout points are: Easy to create and manage daytrips quickly Much lower fees compared to many ticketing platforms Clean checkout process for customers on mobile QR code ticketing makes boarding/check-ins easier Good integration with websites and social media You keep control of your customer data Fast to duplicate repeat trips like Weston, Llandudno, Skegness etc. Works well for limited-seat events and multiple pick-up points It especially suits coach daytrips because you can: cap seat numbers easily Cons “The platform is excellent for selling tickets, but I’d like to see more built-in marketing features and greater flexibility in the design/customisation of event pages.” Review Source R Reviewer Owner Used the software for: 1-3 years ### "Ticket Tailor review from a long time user" February 20, 2026 3.0 Overall a good experience. I think there is room to advance the tech that it has the capabilities to do. I think it could also use some reminder messages like "you have not set up a confirmation email or have not changed it" type thing so that people like me that run ongoing events every month don' t miss those things Pros It is easy to set up and very intuitive making it work well for someone perhaps not as techy. I have been using it for years and it has served it's purpose well. Cons I don't like that the links say "buy tickets" because some ticket categories are free and it tends to stop people from clicking. I wish it had more reporting options. With the current availability of AI, it would be great to be able to do some compares of people that signed up previously that maybe have not sign up to current events. It's doable by exporting and inputting into AI programs, but would love to have it be available automatically. I also think it needs more connections to other email programs at a reasonable rate so that we can incorporate automation. Exporting and uploading to other programs is cumbersome and outdated tech. Review Source R Reviewer Festival Director Used the software for: 1-3 years ### "Highly recommended" May 13, 2026 5.0 Ticket Tailor offered the best value for money from all the ticketing platforms I looked at. It provides all the functions I was looking for and has made the process of running events far simpler than with our previous ticketing provider. User experience is positive - we have received no complaints from customers (unlike with other platforms we have used). Pros The aspect I like most about Ticket Tailor is the ability to manage several different events easily from one box office. Running a literary festival with 20+ different events it can be difficult to stay on top of each individual event but Ticket Tailor makes that incredibly easy. The app function is amazing and means we can assign relevant events to individual volunteers for scanning in attendees and monitoring overall attendance to each event. I also love being able to duplicate events which saves a lot of set up time for subsequent events. Cons It was tricky at first to learn how to use some of the more advanced ticketing functions but it was easy to get support from the team or to find the answers online. Review Source R Reviewer Sole trader Used the software for: 3-5 years ### "Ticket Tailor is great!" May 13, 2026 5.0 Great - easy to set up and manage with straightforward and transparent billing and support when you need it. Pros It is easy to navigate and use and great value for money. Communication via the chat is quick and helpful for resolving issues or providing support. Event ticketing is easily managed, can be duplicated and tweaked and the box office can be personalised. The check-in app is an added bonus, and the referral programme is great, if only I could remember to use it - I’ve recommended it to a few people, but not yet used the link! Cons There’s nothing much to dislike, other than it doesn’t have a stand alone presence like one of its rivals, where people will go specifically to look for events. I’ve used other platforms but prefer TicketTailor. Review Source R Reviewer President Used the software for: 3-5 years ### "Great Pricing, One Platform" May 14, 2026 4.0 I have been using TicketTailor now for more than 5 years and have not found a better platform for ticketing. I have recommended it to many others. Pros TicketTailor has great pricing, and since I currently have 4 different venues, it allows me to handle all of the ticketing on one platform. Cons I am not a big fan of their newer page design. I wish they would just allow us to add the ticketing right to our home website without having to go to their site first. Review Source Munir S. Director Used the software for: 3-5 years ### "ticket tailor for non profit work" May 14, 2026 4.0 My overall experience with Ticket Tailor has been positive and reliable. The platform makes it easy to create, manage, and promote events without needing much technical expertise. I found the setup process straightforward, and the ticketing system works smoothly for both organizers and customers. While there are a few areas for improvement, such as advanced customization and reporting, the core functionality is strong and dependable. Its affordability and ease of use make it a great option for small to medium-sized events, and overall it delivers good value for the price. Pros Ticket Tailor stands out for its simplicity and affordability, making it a great choice for event organizers of all sizes. The platform is easy to set up and use, even for beginners, with a clean interface that streamlines the ticketing process. I especially appreciated the low fees compared to other ticketing platforms, which helps maximize revenue. It also offers useful features such as customizable event pages, secure payment processing, and seamless integration with websites and social media. Overall, it provides a reliable, user-friendly solution that makes managing and selling tickets straightforward and efficient. Cons While Ticket Tailor is generally easy to use, there are a few drawbacks that stood out. The interface can feel somewhat limited when setting up more complex or large-scale events, and customization options aren’t as flexible as expected. Reporting and analytics tools could also be more detailed and easier to navigate, especially for tracking performance across multiple events. At times, the backend feels a bit unintuitive, requiring extra steps to complete simple tasks. Additionally, customer support response times can be slower than ideal, which can be frustrating when dealing with urgent issues or time-sensitive event changes. Review Source Verified Reviewer Founder Used the software for: 3-5 years ### "Easy to use, rich features" May 13, 2026 5.0 Extremely positive. If you want a ticketing solution that is easy to use, flexible and powerful, this is the one. Pros Very easy to use, intuitive, simple to use ticketing options. Much better than Eventbrite. Options to send email marketing to all attendees or a subset very easy. Creating discount codes or memberships very easy. Cons Nothing! All its features work well and it's hard to find something that doesn't work. Not even had any reason to use the Help in over two years we've used it. Review Source R Reviewer Chief Executive Used the software for: 3-5 years ### "Great Customer Service" May 13, 2026 5.0 Very good. Easy to use. Good integration with payment methods. The fact that free events have no charges is great. As a charity we also get preferential charges. Getting this set up was painless. Pros The customer support is excellent! The chat function works really quickly and they have been able to resolve all my issues so far. Cons The alt text to describe images for those with visual sensory impairments. Sometimes it isn't enough room. Review Source R Reviewer Director Used the software for: 3-5 years ### "Easy to Set up and Use" May 13, 2026 5.0 Overall, the experience is 100% great. Money matters are handled with well. The customer service via chat is effective and very responsive. Pros Ticket Tailor has all the options required for an event organiser. All features are well tested and simple set up allows organisers to set the box office and tickets instantly Cons Inability to Cancel a line of tickets. I had to hide the ticket line, rather than ability to delete the line Review Source GM Gordon M. Finance Operations Manager Used the software for: 3-5 years ### "We love Ticket Tailor" February 20, 2026 5.0 2 years in - we still find it simple - straightforward - smart listings - easy to edit, even from App Pros Simple to understand pricing, real time sales notifications, webchat help, deep analysis post event. Cons Linking some of the products and memberships appears over complicated - we shouldn't have to add manually to all events Review Source R Reviewer Producer Used the software for: Less than 1 year ### "Ticketing software for people in the know. " May 13, 2026 5.0 Our overall experience has been nothing but fantastic. I have been extremely impressed with all of the features that are offered. Pros The software has so many advanced options available to the show organizer. Their staff is beyond helpful and changing over from our old ticketing system to Ticket Tailor was easier than expected. Cons It will take some time to learn all of the nuances of their software, however, it's worth it. They really isn't anything but this so far can't do. If you can think it, the software does it. Review Source R Reviewer Business Development and Event Manager Used the software for: 3-5 years ### "Ticket Tailor" February 20, 2026 5.0 Pros Excellent value for money and very easy to use. We use Ticket Tailor for our annual conference and it’s been straightforward to set up events, manage ticket sales, and provide a smooth checkout for delegates. The live chat support is consistently responsive, clear, and helpful. Cons No major cons to note. For our needs and expectations, we haven’t encountered any downsides. It's always been reliable and straightforward. Review Source R Reviewer Sound Healer and Hypnotherapist Used the software for: 3-5 years ### "Great value for money, and great service" May 13, 2026 5.0 Ticket Tailor has been brilliant for my business, and I have recommended it to many other businesses too. Very fair, easy to use, and an easy doorlist on the app. Pros The cost of Ticket Tailor compared to other event sites is amazing. I love the fact you buy the tickets, and then it doesn't matter what you're charging for your event. It's not a percentage taken, its a set fee. Cons I haven't found anything yet that I didn't like about it. Maybe the fact it doesn't cover as much advertising as much as sites like Eventbrite, but that said, it is still enough and great value for money. Review Source R Reviewer Business partner Used the software for: 3-5 years ### "Easy to use and not too expensive " February 20, 2026 5.0 Ticket tailor is easy to use. I find that the cost to use ticket tailor is simple and not overly expensive with no hidden cost. Pros I like the fact i can purchase ticket credits to cut down my cost. The ability to design my box office is also a nice feature. Cons I wish it integrated with more apps that we use like airtable, twillo and mobiniti. The ability to communicate with past ticket buyers to let them know about ipcoming events would be nice too. Review Source R Reviewer Event organiser Used the software for: Less than 1 year ### "I love ticket tailor " May 13, 2026 5.0 Our overall experience with Ticket Tailor for Littleastonbury 2026 has been excellent from start to finish. As a volunteer-led charity festival moving to online ticket sales for the first time, we needed a platform that was reliable, easy to manage and affordable — and Ticket Tailor exceeded expectations. The setup process was straightforward, the integration with our website worked seamlessly, and the whole customer journey felt professional and smooth. The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and reporting made organising the event far easier for our team. What also stood out was the transparency of pricing and the helpful support whenever we needed guidance. Ticket Tailor helped us modernise our ticketing process while keeping things simple and fair for our community. We would happily recommend them to other festivals and events. Pros We used Ticket Tailor for Littleastonbury 2026 and honestly couldn’t have asked for a better ticketing partner. This was our first year moving from a traditional ballot system to fully online ticket sales, with huge demand and multiple phased releases — and Ticket Tailor handled it brilliantly. The platform was simple to set up, easy for customers to use, and flexible enough for us to manage limited releases, waiting lists and ticket caps without unnecessary stress. What really stood out was the reliability. Our releases sold out incredibly quickly and the system coped extremely well under pressure. We also loved how transparent and fair the pricing structure is compared to other ticketing providers, which is hugely important for a volunteer-led charity festival like ours. The integration with our website was smooth, the reporting tools were helpful, and the customer support was responsive whenever we needed guidance. Ticket Tailor helped make the whole process feel professional, streamlined and manageable — both for our team and for our customers. Highly recommended fro Cons What didn’t I like about Ticket Tailor for Littleastonbury 2026? Honestly… not much. If I had to be picky, it’s probably that ticket releases sold out so quickly because the platform worked too well! We barely had time to catch our breath before another release was gone. As organisers of a busy charity festival with huge demand, we needed something reliable, easy to use, flexible and affordable — and Ticket Tailor delivered on all of it. The setup was straightforward, website integration was smooth, and the customer experience was excellent from start to finish. It took a huge amount of stress out of managing online ticket sales for the first time, and that’s invaluable for a volunteer-led event like Littleastonbury. Would absolutely recommend. Review Source