# Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ticket Tailor the right Ticketing solution for you? Explore 595 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews --- Ticket Tailor 4.9 (595) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Ticket Tailor Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews MS Munir S DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I found the setup process straightforward, and the ticketing system works smoothly for both organizers and customers. While there are a few areas for improvement, such as advanced customization and reporting, the core functionality is strong and dependable.“ May 11, 2026 BF Bethany F Executive DirectorEntertainment, 11 - 50 employeesUsed the software for: More than 2 years. “The only issue I find with Ticket Tailor is adjusting the price of tickets for a certain day - it is a little cumbersome if you have a weekend-long show and you want one of the days to be a different price than the others.“ February 18, 2026 MS Munir S DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It also offers useful features such as customizable event pages, secure payment processing, and seamless integration with websites and social media.“ May 11, 2026 GF Gemma F OwnerArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years. “I do find that I have to click multiple times to find some useful basic information, for instance if I want to quickly check a customers email address it takes about 5 clicks and the process isn't that intuitive.“ February 17, 2026 CN Chris N Event organiserFund-Raising, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and reporting made organising the event far easier for our team.“ May 8, 2026 JG Joel G MarketingHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “Ticket Tailor does not have a dedicated mobile app for event organizers, which could make managing events on the go less convenient.“ February 17, 2026 JG Joel G MarketingHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “What I like most about Ticket Tailor is its user-friendly and highly customizable platform, which makes it simple for event organizers to manage ticket sales.“ February 17, 2026 GF Gregory F FacilitatorProfessional Training & Coaching, Self-employedUsed the software for: 1-2 years. “I'd love to be able to afford to put the widget on my webpage without the branding, but it's just too costly - between the TT fees and cc fees, it's just too much for me.“ February 18, 2026 ## Showing most helpful reviews Showing 1-25 of 595 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James C. Director Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Simple, Affordable & Perfect for Managing Coach Daytrips" May 8, 2026 5.0 My overall experience with has been very positive. It’s been a reliable, easy-to-use platform that works well for managing and promoting our coach daytrips. As a small independent operator, we’ve found it straightforward to set up events, manage passenger numbers and share booking links quickly across Facebook, WhatsApp and our website. The checkout process is simple for customers, especially on mobile devices, and the QR ticket system helps make boarding easier on the day. Pros What I like most about is how simple and low-cost it is for independent operators and small businesses to sell tickets without needing a huge setup. For a business like Clarkes Travel, a few standout points are: Easy to create and manage daytrips quickly Much lower fees compared to many ticketing platforms Clean checkout process for customers on mobile QR code ticketing makes boarding/check-ins easier Good integration with websites and social media You keep control of your customer data Fast to duplicate repeat trips like Weston, Llandudno, Skegness etc. Works well for limited-seat events and multiple pick-up points It especially suits coach daytrips because you can: cap seat numbers easily Cons “The platform is excellent for selling tickets, but I’d like to see more built-in marketing features and greater flexibility in the design/customisation of event pages.” Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor We chose over alternatives like Eventbrite mainly because of the lower fees, simplicity and greater control over our branding and customer data. For a small independent operator running regular coach daytrips, keeping costs manageable is very important, and Ticket Tailor’s flat-fee structure works far better for us than percentage-based platforms. Review Source AH Andrew H. Treasurer and Ticketing Manager Performing Arts Used the software for: 2+ years ### "Excellent option for small events and non-profits" May 14, 2026 5.0 Pros Highly affordable with transparent pricing, great event management functionality for the small- to medium-size events that I run, and top-tier responsiveness from their support staff. Any time I have had a question, I can always find the information in their documentation or get a rapid response via chat; any time there has been a bug with the platform, it has been acknowledged and fixed rapidly. Cons A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to. Managing occurrence overrides is one example where things could be a bit clearer. Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/)[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) Reason for choosing Ticket Tailor Closest comparable services didn't seem to have pricing that was as transparent and competitive. Some also wouldn't pay out until after the event, which is not feasible. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) is far more affordable, and still covers all of the key functionality that we need as a small event. Review Source Response from Ticket Tailor May 21, 2026 Thanks so much for this, Andrew. What a lovely, thorough review! Really glad to hear our support team have been hitting the mark and that the pricing works well for your events. Your feedback on the event administration UI is really useful too. We're always working to make things clearer and more intuitive, so we'll make sure that gets fed back to the right people. Please always feel free to share any specific feedback with our support team, as we're always happy to help. We really appreciate you choosing Ticket Tailor as an alternative to EventCreate, TicketSource and TicketSpice. Here's to many more successful events with us! TP Travis P. Show Producer Entertainment Used the software for: 1-2 years ### "My Fav Ticketing platform!" May 15, 2026 5.0 Its been Great over all. Been using it for years and wouldn't switch back to another service again. Pros It was easier to use than other platforms. Better price for service per ticket. The layout just makes sense. fast loading. Easy to set up email notifications and to send out updates to customers. No problems with service or money issues. refunds are easy. Cons Sometimes on mobile it loaded slow, but dont have much to complain about. Its been a great service to have. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) It cost more per ticket on Eventbrite. cost is my main focus. Review Source Response from Ticket Tailor May 21, 2026 So glad to hear you find Ticket Tailor easy to use, Travis! Lower fees are one of the biggest reasons event creators make the switch from Eventbrite to Ticket Tailor, so it's brilliant to hear you're benefitting from the difference. Here's to many more events with us! GC Gail C. Owner Events Services Used the software for: 1-2 years ### "Ticket Tailor review from a long time user" February 17, 2026 3.0 Overall a good experience. I think there is room to advance the tech that it has the capabilities to do. I think it could also use some reminder messages like "you have not set up a confirmation email or have not changed it" type thing so that people like me that run ongoing events every month don' t miss those things Pros It is easy to set up and very intuitive making it work well for someone perhaps not as techy. I have been using it for years and it has served it's purpose well. Cons I don't like that the links say "buy tickets" because some ticket categories are free and it tends to stop people from clicking. I wish it had more reporting options. With the current availability of AI, it would be great to be able to do some compares of people that signed up previously that maybe have not sign up to current events. It's doable by exporting and inputting into AI programs, but would love to have it be available automatically. I also think it needs more connections to other email programs at a reasonable rate so that we can incorporate automation. Exporting and uploading to other programs is cumbersome and outdated tech. Alternatives considered [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reason for choosing Ticket Tailor Others were using it and recommended it. At the time it was cost effective and it no longer is so we are looking into alternatives. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Wanted more cost effective but that has since changed and it no longer is cost effective using TT Review Source AJ Amy J. President and Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Rocking from the Heart with Ticket Tailor" May 12, 2026 5.0 Positive. We have been using them for several years now and have created 3 different seating charts with ease. They are responsive when you tell them about missing features. Pros Ease of use and ability to create seating charts easily. Great support when you have issues. Fees are reasonable and easy to manage Cons Missing a few features that we'd like, like on our floor map, we have seats that can be selected, but it does not allow the user to click the GA section to grab tix. It is a bit confusing for buyers, so we had to add notes to the map so buyers know what to do. Report generation could be streamlined and we are waiting for an option to be able to save a specific report. Now we have to recreate the fields every time we run it. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor seating chart, lower fees, immediate payout Switched from [Ticketbud](https://www.capterra.com/p/125237/Ticketbud/) other vendors did not have the ability to create a seating map for reserved seating Review Source Response from Ticket Tailor May 21, 2026 Thank you for the kind words, Amy, and for sticking with us over the years! Really glad the seating charts have been working well for you. Three charts in and counting is great to hear. Did you know you can save reports? Check out our help article 'How to save an export for easy reporting'. If this isn't what you're after, please feel free to leave any additional feedback with our friendly support team, who can make sure it gets logged for consideration. Great to hear Ticket Tailor ticked the boxes where other platforms, including Eventbrite and Brown Paper Tickets, couldn't – particularly on seating and fees. Here's to many more events with us! MS Munir S. Director Non-Profit Organization Management Used the software for: 2+ years ### "ticket tailor for non profit work" May 11, 2026 4.0 My overall experience with has been positive and reliable. The platform makes it easy to create, manage, and promote events without needing much technical expertise. I found the setup process straightforward, and the ticketing system works smoothly for both organizers and customers. While there are a few areas for improvement, such as advanced customization and reporting, the core functionality is strong and dependable. Its affordability and ease of use make it a great option for small to medium-sized events, and overall it delivers good value for the price. Pros stands out for its simplicity and affordability, making it a great choice for event organizers of all sizes. The platform is easy to set up and use, even for beginners, with a clean interface that streamlines the ticketing process. I especially appreciated the low fees compared to other ticketing platforms, which helps maximize revenue. It also offers useful features such as customizable event pages, secure payment processing, and seamless integration with websites and social media. Overall, it provides a reliable, user-friendly solution that makes managing and selling tickets straightforward and efficient. Cons While is generally easy to use, there are a few drawbacks that stood out. The interface can feel somewhat limited when setting up more complex or large-scale events, and customization options aren’t as flexible as expected. Reporting and analytics tools could also be more detailed and easier to navigate, especially for tracking performance across multiple events. At times, the backend feels a bit unintuitive, requiring extra steps to complete simple tasks. Additionally, customer support response times can be slower than ideal, which can be frustrating when dealing with urgent issues or time-sensitive event changes. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost was the main factor. The cut was high for Eventbrite Review Source Response from Ticket Tailor May 21, 2026 Hey Munir, thank you for your review! It's great to see that Ticket Tailor was a strong alternative to Eventbrite for you and that our low fees have had a positive impact. We're sorry to hear you've experienced slower support response times. That's not the experience we aim for, and it's not something we hear often. Ticket Tailor offers around-the-clock support for event organisers, so we're always here when you need us. Please do reach out if there's anything outstanding we can help with! We appreciate your detailed feedback and we'll make sure it gets to the right team. Here's to more events with us! HM Harry M. President Entertainment Used the software for: 2+ years ### "Great Pricing, One Platform" May 11, 2026 4.0 I have been using TicketTailor now for more than 5 years and have not found a better platform for ticketing. I have recommended it to many others. Pros TicketTailor has great pricing, and since I currently have 4 different venues, it allows me to handle all of the ticketing on one platform. Cons I am not a big fan of their newer page design. I wish they would just allow us to add the ticketing right to our home website without having to go to their site first. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Ticket Tailor Pricing and it was the first one I decided to use. Review Source Response from Ticket Tailor May 28, 2026 Hi Harry, Thank you for the great review. We're really pleased to hear that Ticket Tailor has delivered great results for you. 5+ years is incredible! Did you know that you can use the Ticket Tailor widget to add your ticketing to your home website? Head to 'Promote' > 'Website embed code'. From there you can edit your widget settings and copy the embed code to add to your website. If you need any further support, please do get in touch with our team and we'll happily assist! VR Verified Reviewer Founder Government Relations Used the software for: 2+ years ### "Easy to use, rich features" May 9, 2026 5.0 Extremely positive. If you want a ticketing solution that is easy to use, flexible and powerful, this is the one. Pros Very easy to use, intuitive, simple to use ticketing options. Much better than Eventbrite. Options to send email marketing to all attendees or a subset very easy. Creating discount codes or memberships very easy. Cons Nothing! All its features work well and it's hard to find something that doesn't work. Not even had any reason to use the Help in over two years we've used it. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Pricing and flexibility were the issues with Eventbrite. TicketTailor is just much more powerful. Review Source JW James W. Promoter Sports Used the software for: 1-2 years ### "Great Platform " May 14, 2026 5.0 I have used for several years and its always been quick to setup an event for sales. I tried other platforms but the difficulty is high and takes too long. Pros How easy it is to maneuver the site to setup and edit events and fees are lower than other platforms Cons The seating chart fees ! They are as much as the ticket sales fees. That could use some work. Could also add direct deposit as an option instead of just paypal, stripe and square Alternatives considered [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/) Reason for choosing Ticket Tailor Easy to use and lower fees compare to others Review Source Response from Ticket Tailor May 21, 2026 Thanks so much for the kind words, James, and for sticking with us over the years! It's great to hear that getting events up and running has always been quick and easy for you – that's exactly what we're here for. We really appreciate the honest feedback on seating chart fees and payment options too. We're always listening and looking for ways to improve, so we'll make sure that gets passed on to the team. That aside, we're pleased that you chose us for our lower fees in comparison to TicketSpice, Eventbrite and Purplepass. Here's to many more events with Ticket Tailor! AB Adam B. Admin Officer Entertainment Used the software for: 2+ years ### "Great value service" May 17, 2026 5.0 We've used TT for the last 2-3 years and have had a great experience. The interface is very intuitive and the recent update to the template design has been a real improvement Pros Great value for money, modern interface, simple and easy to use for both fulltime staff and volunteers Cons Add-on costs for useful features keep us from using them. No other issues, and no bugs or issues encountered to date Review Source Response from Ticket Tailor May 21, 2026 Thanks for the great review, Adam! Really glad to hear our recent updates have been hitting the spot. Always lovely to have a long-time fan on board ✨ RT Rish T. Director Events Services Used the software for: 2+ years ### "Ticket Tailor " February 17, 2026 5.0 Overall, it’s been a fantastic experience. has made our ticketing process smooth, stress-free, and affordable. It does exactly what we need it to do without overcomplicating things or charging excessive fees. It feels like a platform built for event organizers rather than against them. I’d happily recommend it to anyone running events. Pros What I enjoy most about is how easy it is to use. Setting up an event takes minutes, and everything just makes sense — no steep learning curve or complicated steps. The pricing is also a huge win. Compared to other ticketing platforms, it feels fair and transparent. I also really appreciate how i can customise everything , so the checkout experience feels like it belongs to our brand. And whenever we’ve needed support, their team has been quick and genuinely helpful. Cons There’s not much to dislike. If anything, it would be nice to discover some of the more advanced features a bit sooner — we have suggested enhancements to the team to incorporate into their roadmap, so would be good to get those delivered at pace to move with the speed of industry Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Cheaper offering and ease of set up and control over ticketing fees Review Source CP Chris P. Events manager and promoter in house Music Used the software for: 2+ years ### "Ticket tailor is great " February 17, 2026 5.0 Easy chilled and helpful. We have been working with them as our main ticket site for over 6 years now and they have been so easy to work with and essentially leave us to it to do what we need to do. Pros The independence to sell and set up tickets with our own structures. The site gives you that freedom which in turn gives you more flexibility to earn a better mark up on your overall ticket sales. Cons I’d love to be able to create weekly ticket update emails to send to agents that request weekly sales updates. That would be a HUGE help if that is built into the back end that we can coordinate. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) OPTION WASNT THERE. WE SWITCHED FROM USING TICKETWEB AND MUSIC GLUE COMBINED. In this day and age.. the margin for profit as a touring venue is so narrow. Being able to add the booking fee on that any ticket site requires but it’s something we get instead literally changed the cash flow and profits for our business. It was a no brainer to do it. Review Source BA Bill A. CHIEF DISHWASHER AND OWNER Entertainment Used the software for: 2+ years ### "Great Ticketing platform and even better customer support." February 17, 2026 5.0 Working with their team is as simple as a chat click. Every time there has been an update or issue they repond within 10 mins during the week, Pros gives us full control over the ticketing process and at the best price on the planet!! Cons There is nothing I don't like! I've been using TT for over 7 years and would not event think about switching, Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor ease of use and website along with bulk pricing Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) website at TT is better and has a more professional feel to it. Review Source MP Maggie P. Owner Entertainment Used the software for: 2+ years ### "I wouldn't use any other ticketing platform" February 18, 2026 5.0 Excellent value for money. Great customer service support too, both from AI and a real person when needed. Pros Really comprehensive ticketing system, combined with an easy to use website for your business. Excellent value for money with discounts for charities / not for profits, and the option to buy credits in advance for a reduced price. Cons Nothing! Have been with them for years and enjoyed watching the platform grow with regular new features being added. I've tried several other platforms in the past and is by far the best. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost initially, but Ticker Tailor is by far a better option all round. Review Source EC Emma C. Founder Food & Beverages Used the software for: 2+ years ### "I’ve been using ticket tailor for several years " February 17, 2026 5.0 Overall I’m happy! All my events run well though this platform. Fast cash flow which is great for a small business like mine. It’s easy to communicate with this company. Pros I love the ease to set up events and run the events. It’s great value for money I know where I stand with finances, insights & presentation of info. Integrations are easy too. I’m happy! Cons Increasing decreasing numbers on tickets is abit clunky. We cannot do refunds through . So numbers aren’t amended for a refund being done. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reason for choosing Ticket Tailor Better reputation, reasonable pricing, good customer service, reliable, fast flow income. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Because Eventbrite were sitting on the income from workshops for several days after the event. Badly impacted cash flow. It was more expensive to use. Review Source DS David S. Programming Venues Technology Entertainment Used the software for: 1-2 years ### "Excellent Ticketing and Membership System" February 18, 2026 5.0 Excellent and trouble free. Great customer support who resolve issues quickly. They have resolved any issues without a problem. Pros Straightforward and flexible, doesn't just let you sell tickets, it lets you set up memberships, promo codes, products and vouchers. There is no booking fee, you buy ahead a number of tickets and you can define your own booking fee or transaction charge. Overall cost effective, simple to use and powerful. Cons Nothing of note, ticks all the boxes. Perhaps if you prefer a system that funds itself buy applying a booking fee then TT is not for you. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) has membership functionality as well as ticketing and is much more flexible. Review Source EH Edward H. Convention Planning Team Arts and Crafts Used the software for: 1-2 years ### "A capable, easy to use and affordable ticketing platform" May 8, 2026 5.0 We've been using for over a year now, and have been very impressed with their service. It's affordable, easy to use and their support team are not only very responsive, but also willing to implement feature requests, to increase the capabilities of what is already an incredibly useful system. Our event admin has been made much easier, our customers welcome the professional and streamlined booking experience, and checking people into our origami events is made easy, with a smartphone app, or barcode scanner. Pros is easy to set up, and good value for money. The support team are incredibly responsive, fixing bugs where necessary, providing helpful guidance and also welcome feature requests, passing them on to the development team. Email broadcasts also allow us to easily send updates relating to the event to all attendees. Cons It's not as feature rich as some other ticketing platforms, but I believe this a good thing, as it makes the platform more straightforward, and easier to use. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor It was more straightforward to set up and provided more competitive pricing. Review Source CM Chaz M. Producing Creative Director Entertainment Used the software for: 6-12 months ### "Ticket Tailor rewards the patient" May 11, 2026 5.0 It's a seamless way to get an entire event up and running with multiple check-in options so my team can be on their feet and not locked into a box office. Pros Very user-friendly once you know your way around. The updates are responsive without being too slow, and they're thoughtful of both audience and users' experiences. Cons Sometimes features are listed in places that don't feel intuitive. There are also some features I'm itching for that just don't exist yet. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reason for choosing Ticket Tailor is a much more robust platform that was set up for us to grow our enterprise. Review Source CN Chris N. Event organiser Fund-Raising Used the software for: Less than 6 months ### "I love ticket tailor " May 8, 2026 5.0 Our overall experience with for Littleastonbury 2026 has been excellent from start to finish. As a volunteer-led charity festival moving to online ticket sales for the first time, we needed a platform that was reliable, easy to manage and affordable — and Ticket Tailor exceeded expectations. The setup process was straightforward, the integration with our website worked seamlessly, and the whole customer journey felt professional and smooth. The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and reporting made organising the event far easier for our team. What also stood out was the transparency of pricing and the helpful support whenever we needed guidance. Ticket Tailor helped us modernise our ticketing process while keeping things simple and fair for our community. We would happily recommend them to other festivals and events. Pros We used for Littleastonbury 2026 and honestly couldn’t have asked for a better ticketing partner. This was our first year moving from a traditional ballot system to fully online ticket sales, with huge demand and multiple phased releases — and Ticket Tailor handled it brilliantly. The platform was simple to set up, easy for customers to use, and flexible enough for us to manage limited releases, waiting lists and ticket caps without unnecessary stress. What really stood out was the reliability. Our releases sold out incredibly quickly and the system coped extremely well under pressure. We also loved how transparent and fair the pricing structure is compared to other ticketing providers, which is hugely important for a volunteer-led charity festival like ours. The integration with our website was smooth, the reporting tools were helpful, and the customer support was responsive whenever we needed guidance. Ticket Tailor helped make the whole process feel professional, streamlined and manageable — both for our team and for our customers. Highly recommended fro Cons What didn’t I like about for Littleastonbury 2026? Honestly… not much. If I had to be picky, it’s probably that ticket releases sold out so quickly because the platform worked too well! We barely had time to catch our breath before another release was gone. As organisers of a busy charity festival with huge demand, we needed something reliable, easy to use, flexible and affordable — and Ticket Tailor delivered on all of it. The setup was straightforward, website integration was smooth, and the customer experience was excellent from start to finish. It took a huge amount of stress out of managing online ticket sales for the first time, and that’s invaluable for a volunteer-led event like Littleastonbury. Would absolutely recommend. Review Source PL Paul L. owner Events Services Used the software for: 1-2 years ### "A Strong Partner for Ticketing" February 17, 2026 5.0 Makes our event management possible! Using has completely streamlined the way we handle registrations and ticket sales. From setting up events to tracking attendees in real time, the platform is intuitive, reliable, and easy to customize for our needs. We appreciate the straightforward pricing structure and the ability to keep fees low for our community. Check-in is simple, reporting tools are clear, and customer support has been responsive whenever we’ve needed assistance. Overall, it gives us confidence and control behind the scenes—so we can focus on creating a great experience for our attendees. Pros What we like most about is the outstanding value and overall ease of use. The platform is clean, straightforward, and doesn’t require a steep learning curve, which makes setting up events fast and stress-free. Customizing ticket types, managing attendee lists, and accessing reports all feel intuitive—even for team members who aren’t tech-savvy. We also appreciate the transparent pricing structure, which helps us keep costs manageable. Perhaps best of all is the support: responses are typically fast and genuinely helpful. When questions come up, we’re able to get clear answers quickly, allowing us to stay focused on running successful events. Cons The limitation in responsiveness to more specific feature requests, particularly when it comes to customization. For example, we would appreciate more flexibility within the waiting list function, such as adding additional fields to collect detailed information from registrants. Review Source EJ Eleanor J. Events Secretary Arts and Crafts Used the software for: 1-2 years ### "We love Ticket Tailor" May 9, 2026 5.0 great value for money, amazing help and support from , very responsive help team, saved us a lot of time and made a huge difference to how we track revenue and attendees. Pros was great value for money for our community group and the help and support we got has been amazing, especially when learning to do new things. The help team have been quick to respond and come up with great ways of doing things. Our ticketing is so much simpler to handle and we can keep track of revenue, attendees etc. We are volunteers so it has saved us lots of time. Any hiccups along the way have been sorted by the help team. We have had no issues with security and all our attendees find it easy and safe to use. Cons Nothing really. It's been fantastic ! I honestly can't think of anything bad to say about . We love it ! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Price, support, security and ease of use Review Source PD Patrick D. Director of Strategic Relationships Non-Profit Organization Management Used the software for: 2+ years ### "Very happy with the Ticket Tailor product -- and especailly the team." February 18, 2026 5.0 Fantastic...I would recommend them over and over. Great price-point, responsive 24/7/365 service, and event-day tech that has worked flawlessly for several years. Pros Easy to use, affordable, and as plug-and-play as it gets. The real bonus for us has been the fantastic customer service -- timely, pleasant, thorough, spot-on! Cons We ran into a challenge with signing on new users, with challenges with links and codes for those logging on for the first time. The work-around wasn't as quick as I would have liked, but the team was pleasant in answering all questions...and it did work. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor was markedly more affordable. Review Source MC Michael C. Promoter Entertainment Used the software for: 2+ years ### "Mastaplan2026" February 17, 2026 5.0 It has been very good I have used you for over five years and really like the service please carry on Pros It’s an easy system to navigate the way it’s set up is simple and easy to use. Payment is prompt which is very good. Cons Could be cheaper on fees. I find the fee is a little to high and with events costing so much it would be better if less Alternatives considered [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Ticket Tailor It was easier to set up so I used this .. Review Source MH Michael H. Director Hospitality Used the software for: 2+ years ### "Everything I want for a great price" May 8, 2026 5.0 I had no experience in doing anything like this but ticket Taylor made it so easy. And to make it better it’s half the price of all the sites. Pros It’s easy to use and cost-effective. Whether you were a beginner or experienced seller, it has features that will help you reach your market and sell tickets Cons I wish it had a central directory that would help drive sales to your business like other tickets sites, for example Eventbrite Review Source WR Will R. SR HR Operations Specialist Food Production Used the software for: 6-12 months ### "Ticket Tailor Review" May 1, 2026 4.0 Overall, it’s been a positive experience. It’s easy to use and works well for basic event ticketing, but it may not have all the advanced tools needed for bigger event operations. Pros I like that it’s simple to set up and manage events. The ticketing process is straightforward, and it’s easy for attendees to buy tickets. It also feels more affordable compared to some other platforms. Cons It’s a bit limited in advanced features like reporting and customization, especially for larger or more complex events. Review Source