# Page 2 | Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Ticket Tailor the right Ticketing solution for you? Explore 551 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews --- Ticket Tailor 4.9 (551) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Ticket Tailor ## Showing most helpful reviews Showing 26-50 of 551 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BL Becky L. Planetarium Director Education Management Used the software for: 2+ years ### "A platform that grows with you! " February 18, 2026 5.0 Years ago, when Ticket Tailor first moved from a monthly subscription model to a per-ticket fee structure, I’ll admit I didn’t understand it. I was concerned that my customers might end up paying more, and that worried me. But in practice, it hasn’t worked out that way at all. Our customers consistently comment that the pricing feels very reasonable compared to other ticketing platforms. And over the years, the new features and improvements they’ve added have more than justified any minor fee changes. I’ve now been using Ticket Tailor for over seven years, and I’ve been consistently happy with the platform and the support behind it. Pros I’ve watched Ticket Tailor grow over the years, and I continue to be impressed by how responsive they are to their customers. They consistently work to introduce new features in ways that are thoughtful, efficient, and genuinely useful. Cons I honestly cannot think of anything I do not like. It makes me feel good to know if I did think of something, they likely would help fix it. They are that responsive in my experience. Review Source PL Paul L. owner Events Services Used the software for: 1-2 years ### "A Strong Partner for Ticketing" February 17, 2026 5.0 Makes our event management possible! Using Ticket Tailor has completely streamlined the way we handle registrations and ticket sales. From setting up events to tracking attendees in real time, the platform is intuitive, reliable, and easy to customize for our needs. We appreciate the straightforward pricing structure and the ability to keep fees low for our community. Check-in is simple, reporting tools are clear, and customer support has been responsive whenever we’ve needed assistance. Overall, it gives us confidence and control behind the scenes—so we can focus on creating a great experience for our attendees. Pros What we like most about Ticket Tailor is the outstanding value and overall ease of use. The platform is clean, straightforward, and doesn’t require a steep learning curve, which makes setting up events fast and stress-free. Customizing ticket types, managing attendee lists, and accessing reports all feel intuitive—even for team members who aren’t tech-savvy. We also appreciate the transparent pricing structure, which helps us keep costs manageable. Perhaps best of all is the support: responses are typically fast and genuinely helpful. When questions come up, we’re able to get clear answers quickly, allowing us to stay focused on running successful events. Cons The limitation in responsiveness to more specific feature requests, particularly when it comes to customization. For example, we would appreciate more flexibility within the waiting list function, such as adding additional fields to collect detailed information from registrants. Review Source RL Rachel L. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great platform for ticket selling" February 17, 2026 5.0 From the first, I've found Ticket Tailor easy to use, very speedy and efficient customer service and a great platform for selling my retreat and event tickets. Pros Great value for money and excellent customer service. They answer questions quickly and efficiently and the prices are very competitive. Cons Haven't found anything yet and they are always improving. It would be nice to be able to copy events from one box office to another but that's the only niggle and I'm sure they are working on it! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Too expensive and not a good interface compared to TT Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I liked the interface and it was a cheaper option Review Source SC Simon C. Sales and Marketing Director Events Services Used the software for: 1-2 years ### "One word... Superb. " February 17, 2026 5.0 A brilliant experience and no complaints at all from either myself of the team. Love the UI. Love the ticket order reporting. Love how we can embed this into our platform to sell tickets. Pros The UI is perfect and so easy to use to not only find tickets but producing reports. The onboarding process was really good, the support is amazing and prompt, and we loved that we can do the marketing and send people to our tickets page and people can buy with ease. Thousands of people have used it and we never get any complaints. It's a safe and secure platform for our customers to use and the price for credits is great value for money. If we ever have a question, the TT team are quick with email communication or even quicker with the live chat. Cons The only thing is that if TT offered an email marketing service to customers to help promote our events, this would make it 100% for us. At present, it's a 99% but we respect this is not what TT offer. Switched from [FestivalPro](https://www.capterra.com/p/151939/FestivalPro/) A better functionality and reporting options for us Review Source NS Natalie S. Office Administrator Sports Used the software for: 6-12 months ### "A great app" February 19, 2026 5.0 Our overall experience has been great and we will continue to use it. If an update could happen and we can add a basket option in to the ordering process that would be wonderful. Pros The ease of creating and drafting events. Parents feel it is easy to use and navigate. Its great to send email broadcasts for specific events and value for money. Cons our client base has said about only being able to book 1 ticket per transaction. we have had alot of issues with debit cards not being accepted so concerns about security and take a long time to check out. Clients and members have found it frustrating when not able to use the specific card for ordering and have to order via instant transfer instead so a double check out for them. Switched from [LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/) Because the system did not meet our criteria and had areas we did not use and the price got expensive for a system we did not use anymore. Review Source MP Maggie P. Owner Entertainment Used the software for: 2+ years ### "I wouldn't use any other ticketing platform" February 18, 2026 5.0 Excellent value for money. Great customer service support too, both from AI and a real person when needed. Pros Really comprehensive ticketing system, combined with an easy to use website for your business. Excellent value for money with discounts for charities / not for profits, and the option to buy credits in advance for a reduced price. Cons Nothing! Have been with them for years and enjoyed watching the platform grow with regular new features being added. I've tried several other platforms in the past and Ticket Tailor is by far the best. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost initially, but Ticker Tailor is by far a better option all round. Review Source JM Jon M. Systems and Finance Director Education Management Used the software for: 2+ years ### "Happy long-time customer" February 19, 2026 5.0 We have used them for years as our ticketing partner for course booking and have never looked back. The pricing is fair and the system meets our need perfectly! Pros Simple setup and flexability to modify occurences easily and having different tickets levels makes everything easier to mange Cons We use zapier to process notifiactions about orders, but they have updated to version 2 of their trigger and it has caused a few glitches such as pricing in pence to workaround, wasnt too update our ZAP though Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Cost of running system and functionality Review Source Response from Ticket Tailor March 3, 2026 Thanks for the great feedback, Jon! Great to hear you're loving Ticket Tailor overall. If you ever need any support regarding updates, please reach out to our customer support team who will be happy to help hi@tickettailor.com GM Gordon M. Finance Operations Manager Arts and Crafts Used the software for: 2+ years ### "We love Ticket Tailor" February 17, 2026 5.0 2 years in - we still find it simple - straightforward - smart listings - easy to edit, even from App Pros Simple to understand pricing, real time sales notifications, webchat help, deep analysis post event. Cons Linking some of the products and memberships appears over complicated - we shouldn't have to add manually to all events Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They introduced an over complicated uncontrollable pricing system Review Source AH Amy H. Partner Hospitality Used the software for: 6-12 months ### "Ticket Tailor Review" February 18, 2026 4.0 Great company, responsive to queries. Onboarding sessions were well ran by knowledgeable staff. We have multiple events being advertise at any one time so having them all in one place has been fantastic. Having them saved tonduplicate for future events also saves time when planning. Pros Easy to use and has been a great addition to our business in that it is much easier for guests to book out of hours which is increasing sales. Qr codes are great and alow our guests to book at the time they see a poster. The prices are a little high so factoring this in at the event planning is important. Ive had quick responsive communication whenever I have had a problem or query. Cons There isnt an app to manage tickets and bookings. No marketing by ticket tailor. Does not work well where there are meal options for events. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Events Genie](https://www.capterra.com/p/10030451/Events-Genie/) Reason for choosing Ticket Tailor Potential for it to integrate with toast at some point although it doesnt yet. Review Source EC Emma C. Founder Food & Beverages Used the software for: 2+ years ### "I’ve been using ticket tailor for several years " February 17, 2026 5.0 Overall I’m happy! All my events run well though this platform. Fast cash flow which is great for a small business like mine. It’s easy to communicate with this company. Pros I love the ease to set up events and run the events. It’s great value for money I know where I stand with finances, insights & presentation of info. Integrations are easy too. I’m happy! Cons Increasing decreasing numbers on tickets is abit clunky. We cannot do refunds through ticket tailor. So numbers aren’t amended for a refund being done. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reason for choosing Ticket Tailor Better reputation, reasonable pricing, good customer service, reliable, fast flow income. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Because Eventbrite were sitting on the income from workshops for several days after the event. Badly impacted cash flow. It was more expensive to use. Review Source DS David S. Programming Venues Technology Entertainment Used the software for: 1-2 years ### "Excellent Ticketing and Membership System" February 18, 2026 5.0 Excellent and trouble free. Great customer support who resolve issues quickly. They have resolved any issues without a problem. Pros Straightforward and flexible, Ticket Tailor doesn't just let you sell tickets, it lets you set up memberships, promo codes, products and vouchers. There is no booking fee, you buy ahead a number of tickets and you can define your own booking fee or transaction charge. Overall cost effective, simple to use and powerful. Cons Nothing of note, Ticket tailor ticks all the boxes. Perhaps if you prefer a system that funds itself buy applying a booking fee then TT is not for you. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Ticket Tailor has membership functionality as well as ticketing and is much more flexible. Review Source LH Lewis H. Business Development and Event Manager Legal Services Used the software for: 2+ years ### "Ticket Tailor" February 17, 2026 5.0 Pros Excellent value for money and very easy to use. We use Ticket Tailor for our annual conference and it’s been straightforward to set up events, manage ticket sales, and provide a smooth checkout for delegates. The live chat support is consistently responsive, clear, and helpful. Cons No major cons to note. For our needs and expectations, we haven’t encountered any downsides. It's always been reliable and straightforward. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We made the switch when we brought in a new event organiser. Ticket Tailor stood out for its straightforward setup, ease of use, and lower fees compared with alternatives. Review Source VG Vanya G. CEO Mental Health Care Used the software for: 1-2 years ### "I love Ticket Tailor! " February 17, 2026 5.0 Positive. I always receive responses when needed. There are lots of resources that support my buisiness. Pros The value for the money. In researching registration platforms for my small business, finding one that was reasonably priced was a top priority Cons The cost for add ons. Having a tight budget, these costs add up. It would be helpful to have some sort of discount. Also a less confusing process to access the money I earn from referrals. The cost to get the few dollars does not make it worth the hassle. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor I am second guessing my choice to fill out this survey, it is crazy long Review Source PD Patrick D. Director of Strategic Relationships Non-Profit Organization Management Used the software for: 2+ years ### "Very happy with the Ticket Tailor product -- and especailly the team." February 18, 2026 5.0 Fantastic...I would recommend them over and over. Great price-point, responsive 24/7/365 service, and event-day tech that has worked flawlessly for several years. Pros Easy to use, affordable, and as plug-and-play as it gets. The real bonus for us has been the fantastic customer service -- timely, pleasant, thorough, spot-on! Cons We ran into a challenge with signing on new users, with challenges with links and codes for those logging on for the first time. The work-around wasn't as quick as I would have liked, but the team was pleasant in answering all questions...and it did work. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Ticket Tailor was markedly more affordable. Review Source MC Michael C. Promoter Entertainment Used the software for: 2+ years ### "Mastaplan2026" February 17, 2026 5.0 It has been very good I have used you for over five years and really like the service please carry on Pros It’s an easy system to navigate the way it’s set up is simple and easy to use. Payment is prompt which is very good. Cons Could be cheaper on fees. I find the fee is a little to high and with events costing so much it would be better if less Alternatives considered [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Ticket Tailor It was easier to set up so I used this .. Review Source JB Jessica B. Founder Arts and Crafts Used the software for: 6-12 months ### "Ticket tailor review " February 17, 2026 5.0 Great, simple, ticket selling platform. Really good customer service and easy to use with lots of good functions for selling tickets Pros It’s a great, simple to use platform to sell tickets to my customers. There are lots of different functions and add ons for email communications, and sales. The live chat function is brilliant Cons I find it a little expensive but I’ve not properly compared it to other ticket platforms. It’s simple to use, maybe your paying for convenience and simplicity Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Good welcome offer/incentive, free ticket sales at the beggining Review Source LM Lake M. Director of Education Non-Profit Organization Management Used the software for: 2+ years ### "Premium product, low cost" February 17, 2026 5.0 We have used the platform for years and have enjoyed it. They continue to develop and release new features, without trying to increase what they charge us. As a small nonprofit, the pay as you go feature is a must have and wonderful way to unlock premium products. Pros This platform is really easy to use. It offers low cost, pay as you go plans that compete with other major ticketing platforms. It offers premium features at a low cost. It connects seamlessly into our website. The communication with their team for assistance is quick and easy and we get to real people. Cons Ticket tailor does not get the traffic naturally of something like an Eventbrite competitor where people may also find local events. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Our primary reason was cost, and the no monthly fee while having a pay as you go model and free for free events. Review Source sM shneor M. outreach Religious Institutions Used the software for: 1-2 years ### "ease of use" February 18, 2026 5.0 Solid, can be better, but overall, I like using it. wish there was a way o csutmize more and make some tasks easy1 Pros ease of use, simplicity for the user, and adding to calendar makes it easy for people to remember to come to events. Cons Hard to customize, wish there was more automation and ease when importing tickets instead of having a csv type of list. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) The barcode makes it easy for users to come Review Source MP Matteo P. CD Entertainment Used the software for: 6-12 months ### "Ticket Taylor’s ease " February 17, 2026 5.0 Good experience that allows a me for smooth operations and management of all my company events.good interface. Pros It’s easy to create events and manage them, easy to create tickets types and adopt different methods of payment Cons The email sent to the customers are very detailed and I like the possibility given to you to represent and edit events Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Costs on tickets and ease of use for creating events and been paid quickly Review Source BS Bez S. CFO Entertainment Used the software for: 6-12 months ### "Ticket Tailor beats the other options" February 18, 2026 5.0 Super easy and intuitive to set up. Way better user interface than others, better fee structure. The best! Pros I've gone through several platforms and Ticket Tailor is the best. I love the credits, as it saves me money due to the large volume of tickets I sell. Customer support is top-notch. Event ticketing goes smoothly for my customers. Their email broadcast feature helps me send announcements to my buyers. And it integrates into my big for marketing. I'm sticking with them for sure! Cons The only cons are that since I use Google to log in, it kicks me out of the platform more frequently than I'd like. Not a huge hassle, but annoying. I wish they had a separate section for artists/presents where I could put a pic and bio for my talent. It's easy to just add it to the copy, but that would be nice. Switched from [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Their interfaces were really clunky. Their fees were not as good as yours. They didn't integrate as easily into my website. Review Source CM Cindy M. Business partner Consumer Goods Used the software for: 2+ years ### "Easy to use and not too expensive " February 18, 2026 5.0 Ticket tailor is easy to use. I find that the cost to use ticket tailor is simple and not overly expensive with no hidden cost. Pros I like the fact i can purchase ticket credits to cut down my cost. The ability to design my box office is also a nice feature. Cons I wish it integrated with more apps that we use like airtable, twillo and mobiniti. The ability to communicate with past ticket buyers to let them know about ipcoming events would be nice too. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reason for choosing Ticket Tailor The Cost was better and it is easy to use. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost was a big reason. Also found eventbrite hard to use. Review Source SA Sophie A. Business owner Events Services Used the software for: 1-2 years ### "First time using a ticket website, and I will not be changing! Very easy." February 18, 2026 5.0 Very, very happy with my experience. Would highly recommend it for anything from small events to large companies as it seems to have everything, and plenty of extra things which I do not even use. Pros It is very user friendly and easy to get your head around. The chat bot and access to help is brilliant too, if you have questions. The pricing is great and affordable for small companies and businesses. I use it now for every event I host, and I have had no problems at all. Cons Hard to think of something for this, as I have not really run into any problems which have not been able to be solved by the helpful staff. And I have yet to find something I would like to be able to do, which you cannot do. So no complaints. Review Source EP Emma P. Owner Events Services Used the software for: 2+ years ### "Made our event ticketing simple!!" February 18, 2026 5.0 Ticket Tailor has made event ticketing incredibly easy for us. They are a great value for the money and it was very easy to use! Cons There was nothing I can say we didn't like about Ticket Tailor. It was easy to use and made event ticketing super easy. Review Source AO Aidan O. Magician Entertainment Used the software for: Less than 6 months ### "The best ticket platform I've used" February 17, 2026 5.0 Pros Simple pricing structure which is fantastic around fees for ticket buyers too. The full process of setting up an event and selling tickets is really simple and the internal dashboard is really useful to get a snapshot overview on all of my events and ticket sales. The ability to add 'Add-ons' and upsells is really fantastic too. Cons Learning curve was a TINY bit challenging due to all of the different features and functions within the platform, but once you get it, it's really easy to set up and use. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) More flexibility and customisation compared to Eventbrite Review Source GF Gregory F. Facilitator Professional Training & Coaching Used the software for: 1-2 years ### "Recommend!" February 18, 2026 5.0 I've really liked it. It's user friendly, helpful for my customers, overall cost-effective, and I've had really good experiences with customer service. I appreciate the way you all do business. Pros It's ease of use. I'm able to get an event posted and ready to sell in minutes. That, plus being able to put a widget on my website makes it super easy to keep folks focused on my work, while also giving them an easeful checkout experience. Cons I'd love to be able to afford to put the widget on my webpage without the branding, but it's just too costly - between the TT fees and cc fees, it's just too much for me. Review Source