--- title: "Page 2 | Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Ticket Tailor the right Ticketing solution for you? Explore 596 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/112510/Ticket-Tailor/reviews/?page=2" page_type: "reviews" language: "en" --- Ticket Tailor 4.9 (596) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 2 - Reviews of Ticket Tailor ## Showing most helpful reviews Showing 26-50 of 596 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TB Tina B. Director Hospitality Used the software for: 2+ years ### "Ticket Tailor is easy and ethical ..." May 9, 2026 5.0 I love using ticket tailor for events, especially as you can duplicate them and it is easy to set up multiple occurrences. I alos love their ethical credentials supporting NFP and charity events at no or low cost. Pros Ticket tailor is easy to use, navigate and is always adding new features with excellent training guides on how to implement the features. Cons There is on minor niggle which is that if you upload the images, it always does so that you can zoom in, but not zoom out when creating banners or thumbnails Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Easy to use and ethical, plus easy guides to follow, plus if you are a small venue, you still get all the features and can adjust your pricing to cover the ticket tailor fees Review Source KA Kathryn A. Program Integration Manager Education Management Used the software for: 2+ years ### "Ideal for Nonprofits" May 12, 2026 5.0 We have used TT for several years for conference registration. TT's flexibility and number of options is outstanding! Pros Easy to use interface, incredible number of options for various access needs, affordable platform, a dynamic team that is constantly improving the product. Cons I would love more native integrations with email software like Flodesk so that it was simpler to send branded emails to some or all of our ticket holders. Switched from [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Needed a better interface with better attendee tracking and management for registration, add-ons, and discounts. Review Source Response from Ticket Tailor May 21, 2026 Thank you so much, Kathryn. It's really lovely to hear Ticket Tailor has been working so well for your conference registration over the years! Glad the flexibility and range of options have been hitting the mark. And we completely hear you on your feedback – we'll make sure that reaches the team. Here's to many more conferences with us! YK Yan K. Owner Performing Arts Used the software for: 2+ years ### "Ticket Tailor is a great value" May 13, 2026 5.0 It has been great. I have been using it for over 3 years & for over 40 events & I don't see any reason to switch. Pros It is truly the cheapest & most customizable ticketing platform that I have found (& I have tried most of the popular ones) Cons While it is customizable, there are still some improvements for the UI. For example, we can add custom HTML, but not custom stylesheets, so the layout can get wonky on mobile. Alternatives considered [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Dice](https://www.capterra.com/p/252644/Dice/) Reason for choosing Ticket Tailor Ticket tailor was the most customizable & cheapest. I still create events on those platforms, but I include a link to TicketTailor so that the processing fees are less for attendees & myself. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) EventBrite is more expensive, less customizable & I generally dislike their monopoly. Review Source Response from Ticket Tailor May 21, 2026 Wow, over 40 events in three years. That's brilliant, Yan, thank you! Really glad Ticket Tailor has been your go-to, especially when you've tried so many of the alternatives out there, including Eventbrite and TicketSpice. Your feedback on custom stylesheets and mobile layout is really helpful. We're always looking to improve, and we'll make sure that gets to the right people. Here's to the next 40 events 🙌 CJ Chris J. Co-Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "A Reliable Upgrade from Basic Scheduling to Real Ticketing" February 20, 2026 5.0 We switched from a very simple scheduling tool that wasn’t designed for ticketing (Calendly), and the transition to Ticket Tailor has been a great experience. It immediately gave us stronger structure around ticketing, security, and access control. The platform supports effective marketing and sales through customizable ticket types, promo codes, and integrations, while built-in email communications have improved confirmations, reminders, and customer messaging. Overall, it’s been a reliable and scalable upgrade for our operation. Pros Ticket Tailor is straightforward to use and doesn’t overcomplicate ticketing. Setup is fast, the interface is intuitive, and pricing is transparent without excessive per-ticket fees. It integrates well with existing workflows, gives us control over branding and customer data, and reliably handles both small and high-volume events without issues. Cons Some advanced features require workarounds or third-party tools, and reporting could be more customizable for deeper operational analysis. Native automation and more granular permissions would be helpful as operations scale. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Why we made the switch: We outgrew a basic scheduling tool that wasn’t designed for ticketing. We needed better structure around event management, security, sales, and customer communication. Ticket Tailor provided a purpose-built ticketing platform with more control, reliability, and scalability without adding unnecessary complexity. Review Source Response from Ticket Tailor March 3, 2026 Thank you for your kind words, Chris. We're really pleased to hear that Ticket Tailor is providing the control, reliability and scalability that you need :-) We always welcome product feedback - we regularly review all requests and make changes based on suggestions from our users. Please reach out to hi@tickettailor.com if you'd like to share any further feedback as you use the product. SP Susan P. Executive Director Entertainment Used the software for: 1-2 years ### "Flexible Ticketing that Supports our Mission" February 17, 2026 5.0 Our overall experience with Ticket Tailor has been smooth and dependable. It’s a platform that does what we need it to do without adding unnecessary complexity. From initial setup through day-to-day management, the system has been stable and easy to navigate, which gives our team confidence during busy on-sale periods and performance weekends. We’ve found it flexible enough to support a wide range of programming, from single performances to camps and educational events. The checkout process is clean and straightforward for our patrons, and we appreciate having access to real-time sales data to help inform marketing decisions. Most importantly, it feels like a practical fit for a nonprofit organization. It supports our workflow rather than dictating it, and it allows us to stay focused on serving our audiences rather than managing technology. Pros We’ve really enjoyed working with Ticket Tailor. It’s straightforward and easy to use, which makes a big difference for our team. We’re constantly setting up new performances, classes, and special events, and the platform allows us to get tickets live quickly without a lot of back-and-forth or technical headaches. It’s intuitive enough that multiple team members can manage it confidently. We also appreciate the pricing structure. As a nonprofit, predictable and reasonable fees matter. Ticket Tailor keeps costs manageable so more of our revenue can go directly back into programming for kids and families rather than into overhead. Another big plus is how easily it integrates with our website and other tools. We can embed ticket pages seamlessly, export reports for reconciliation and grant reporting, and customize checkout questions when we need specific information from families. That flexibility is especially helpful for educational programs and camps. And finally, their customer support has been responsive and helpful whenever we’ve needed assistance. Overall, it’s been a reliable, cost-effective system that works well for an organization like ours. Cons One feature we would love to see is an additional organizational layer within events. Because we produce series programming, it would be helpful to group multiple performances or related events under a broader “series” category that has its own landing page and promotional link. Right now, we manage individual events well, but promoting an entire series requires extra work and creative structuring. A built-in series-level view would make marketing and audience navigation even smoother. This isn’t a dealbreaker for us, but it’s an enhancement that would make the platform even stronger for organizations that present multi-performance runs or recurring programming. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing Ticket Tailor We chose Ticket Tailor because it offered the right balance of simplicity, flexibility, and affordability for our organization. Compared to other platforms we considered, it felt more intuitive for our team to manage on a day-to-day basis. We were able to set up events quickly, customize ticket types, and embed sales directly into our website without needing outside technical support. Switched from [ProClass](https://www.capterra.com/p/115868/ProClass/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) With Eventbrite, our staff had to manage all ticket transfers manually, which created unnecessary administrative work and slowed down customer service. In ProClass, it was challenging to operate independently. The system required significant staff intervention for routine tasks, and there were very limited online resources, documentation, or community forums available to help troubleshoot or learn best practices. That lack of accessible support made it difficult to resolve questions efficiently. Review Source JG Joel G. Marketing Hospitality Used the software for: 1-2 years ### "Great software!" February 17, 2026 5.0 Pros What I like most about Ticket Tailor is its user-friendly and highly customizable platform, which makes it simple for event organizers to manage ticket sales. The platform is not only straightforward to use but also offers customization options, ensuring it can be tailored to specific event needs. Additionally, Ticket Tailor is praised for its affordability due to its low flat fees per ticket sold, making it a cost-effective solution for organizers compared to competitors. Moreover, the comprehensive support and robust technology make it easy to sell tickets, check people in, and even handle self-service features like cancellations or transfers. Cons While Ticket Tailor has many great features, there are a few potential drawbacks that users sometimes point out: Limited Advanced Features: Ticket Tailor is ideal for small to medium-sized events, but it may lack some of the advanced features required for large-scale or more complex events, such as multi-day festivals or highly intricate ticketing needs. No Native Marketing Tools: Although it integrates well with several external platforms, Ticket Tailor does not have built-in marketing tools like email campaigns or social media integrations, which some competitors offer as native functionality. Less Robust Reporting Features: While Ticket Tailor provides reporting and analytics tools, some users feel the reporting capabilities could be more comprehensive, especially when compared to other event ticketing platforms. No Mobile App: Ticket Tailor does not have a dedicated mobile app for event organizers, which could make managing events on the go less convenient. Customization Limitations for Branding: Although Ticket Tailor allows for some customization, users looking for full branding flexibility across all aspects of the platform may find the options limited. Review Source GF Gemma F. Owner Arts and Crafts Used the software for: 1-2 years ### " Simplified admin with the help of Ticket Tailor" February 17, 2026 5.0 Ticket Tailor has enabled me to work with more tutors and expand my business, I like the ability to send personalised reminder and thank you emails, I'm also enjoying the support feature which always figures out ususual tweaks I like to make and helps me use lots of the ticket features e.g different catergories of ticket which has enabled me to offer workshops to a wider audience. Pros I run a craft studio with multiple tutors who manage their own ticket sales, we all use Tickettailor and it is great that I am able to have access to all their accounts so I can oversee all the bookings, it has therefore reduced lots of the admin as I can easily see how many people are booked onto their events so I can ensure the studio is ready for them, It also means I can help them promote events with low sign ups etc... Cons I do find that I have to click multiple times to find some useful basic information, for instance if I want to quickly check a customers email address it takes about 5 clicks and the process isn't that intuitive. I had high hopes for the app for this kind of thing but I ended up deleting it as it lagged so much. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor expensive per sale and limited features - Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I wanted something all my tutors could use and acuity were totally unwilling to work with feedback if a feature was not working well for their users (e.g. only one gift voucher code could be used at a time) Review Source CP Chris P. Events manager and promoter in house Music Used the software for: 2+ years ### "Ticket tailor is great " February 17, 2026 5.0 Easy chilled and helpful. We have been working with them as our main ticket site for over 6 years now and they have been so easy to work with and essentially leave us to it to do what we need to do. Pros The independence to sell and set up tickets with our own structures. The site gives you that freedom which in turn gives you more flexibility to earn a better mark up on your overall ticket sales. Cons I’d love to be able to create weekly ticket update emails to send to agents that request weekly sales updates. That would be a HUGE help if that is built into the back end that we can coordinate. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) OPTION WASNT THERE. WE SWITCHED FROM USING TICKETWEB AND MUSIC GLUE COMBINED. In this day and age.. the margin for profit as a touring venue is so narrow. Being able to add the booking fee on that any ticket site requires but it’s something we get instead literally changed the cash flow and profits for our business. It was a no brainer to do it. Review Source RT Rish T. Director Events Services Used the software for: 2+ years ### "Ticket Tailor " February 17, 2026 5.0 Overall, it’s been a fantastic experience. Ticket Tailor has made our ticketing process smooth, stress-free, and affordable. It does exactly what we need it to do without overcomplicating things or charging excessive fees. It feels like a platform built for event organizers rather than against them. I’d happily recommend it to anyone running events. Pros What I enjoy most about Ticket Tailor is how easy it is to use. Setting up an event takes minutes, and everything just makes sense — no steep learning curve or complicated steps. The pricing is also a huge win. Compared to other ticketing platforms, it feels fair and transparent. I also really appreciate how i can customise everything , so the checkout experience feels like it belongs to our brand. And whenever we’ve needed support, their team has been quick and genuinely helpful. Cons There’s not much to dislike. If anything, it would be nice to discover some of the more advanced features a bit sooner — we have suggested enhancements to the team to incorporate into their roadmap, so would be good to get those delivered at pace to move with the speed of industry Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Cheaper offering and ease of set up and control over ticketing fees Review Source BF Bethany F. Executive Director Entertainment Used the software for: 2+ years ### "I Love Ticket Tailor!" February 18, 2026 5.0 Love everything about Ticket Tailor. I have been using them for quite a few years and wouldn't ever think about changing to another platform. I recommend it to everyone I know and use it for all my jobs that need ticket sales. Pros I love the pricing! This was the original reason why I swapped my ticket sales platform to Ticket Tailor! Cons The only issue I find with Ticket Tailor is adjusting the price of tickets for a certain day - it is a little cumbersome if you have a weekend-long show and you want one of the days to be a different price than the others. There is a way to do it! Just takes a bit to set up. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing Ticket Tailor I went with Ticket Tailor because of the price and the additional non-profit discount. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Pricing - evenbrite was becoming too expensive to use. Review Source PL Paul L. owner Events Services Used the software for: 1-2 years ### "A Strong Partner for Ticketing" February 17, 2026 5.0 Makes our event management possible! Using Ticket Tailor has completely streamlined the way we handle registrations and ticket sales. From setting up events to tracking attendees in real time, the platform is intuitive, reliable, and easy to customize for our needs. We appreciate the straightforward pricing structure and the ability to keep fees low for our community. Check-in is simple, reporting tools are clear, and customer support has been responsive whenever we’ve needed assistance. Overall, it gives us confidence and control behind the scenes—so we can focus on creating a great experience for our attendees. Pros What we like most about Ticket Tailor is the outstanding value and overall ease of use. The platform is clean, straightforward, and doesn’t require a steep learning curve, which makes setting up events fast and stress-free. Customizing ticket types, managing attendee lists, and accessing reports all feel intuitive—even for team members who aren’t tech-savvy. We also appreciate the transparent pricing structure, which helps us keep costs manageable. Perhaps best of all is the support: responses are typically fast and genuinely helpful. When questions come up, we’re able to get clear answers quickly, allowing us to stay focused on running successful events. Cons The limitation in responsiveness to more specific feature requests, particularly when it comes to customization. For example, we would appreciate more flexibility within the waiting list function, such as adding additional fields to collect detailed information from registrants. Review Source CP Christine P. Education Director Performing Arts Used the software for: 2+ years ### "User Friendly with Great Features!" February 17, 2026 5.0 Pros Ticket Tailor is very user friendly on the front and back ends! We LOVE it for our performing arts center and arts education studio! The customer service is second to none which is probably our favorite feature. We believe very strongly in climate action and sustainability efforts -- we are happy to use a ticketing platform that give back! Ticket Tailor has a very reasonable fee structure as well as non profit rates! The are always adding new features and accept suggestions. Cons We are very excited for the soft launch of the multi-ticket feature! For quite a few years, you could not add two separate events to the same checkout cart. We are beta testing the multi-checkout feature for our summer theatre camp and we are thrilled! We would love for Ticket Tailor to expand to a full CRM so that we could house our donation and ticketing in this platform. Now that we are nonprofit, we we need to maintain ticket holders and donors in a CRM. Review Source KH Kris H. Owner E-Learning Used the software for: 2+ years ### "Very contented customer" May 13, 2026 5.0 I've used Ticket Tailor for about 50 events over the past few years. I really like the way they operate, and have found their customer service to be particularly outstanding. Not that I've needed to use it much, because things tend to run smoothly, and they aren't constantly tweaking things just for the sake of change. Pros The platform is pretty easy to use. As intuitive as it's probably possible to make it while still giving up lots of granular control. Also very affordable for smaller events. Cons My complaints are pretty minor. The animations on the log in page gives me a headache, and I wish it was possible to write short customised messages about individual events on the events page. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Reason for choosing Ticket Tailor Ticket Tailor is more affordable and more flexible Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Ticket Tailor is more affordable and more flexible Review Source Response from Ticket Tailor May 21, 2026 50 events – you're practically one of the family, Kris! Thank you so much for this, and for sticking with us over the years. Really glad to hear the platform has been running smoothly and that our support team have made a good impression, even if you've rarely needed them! That's exactly the experience we want every event creator to have with Ticket Tailor, whether they're switching from Eventbrite or just starting out. MH Matthew H. Founder - MD Events Services Used the software for: 2+ years ### "Stop Looking use Ticket Tailor!!" May 8, 2026 5.0 Overall, my experience with Ticket Tailor has been very positive. The platform is reliable, easy to navigate, and gives organisers a lot of flexibility and control over their events. The customer support has also been responsive and helpful whenever needed, making the whole process smooth from setup to event day. Pros What I liked most about Ticket Tailor was how simple and user-friendly the platform is. Setting up events, managing ticket sales, and tracking attendees all felt straightforward without unnecessary complexity. The pricing is also very fair compared to other ticketing platforms, which is a huge benefit for event organisers. Cons There honestly wasn’t much I disliked about using Ticket Tailor. The platform has been straightforward, reliable, and easy to manage from start to finish. Compared with other ticketing systems, it feels less complicated and more focused on what event organisers actually need. If I had to mention anything, there are always small features or integrations that could be expanded over time, but nothing that has negatively impacted my experience or caused any real issues. Overall, it has done exactly what I needed it to do without unnecessary complexity, which is probably one of the reasons I’ve enjoyed using it so much in the first place. Review Source CS CHRISTOPHER S. Manager Events Services Used the software for: 2+ years ### "Recommended ticket sales site " February 18, 2026 5.0 I'm very happy with Ticket Tailor at present, and look forward to seeing what new features they add to the service. Pros It's easy to set up and use, plus you can get access to your ticket sales pretty much straight away, which makes cash flow for event expenditure much easier to manage. Cons Some of the features are slightly hidden in menus, such as the ability to add users to the ticket scanning app. Also, I would pay for the ability to add ticket data from other outlets for a set monthly fee as opposed to paying per line of csv data uploaded Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor The ability to access advance ticket sales funds. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I wanted the ability to access advance ticket sales funds to help with event set up costs Review Source BA Bill A. CHIEF DISHWASHER AND OWNER Entertainment Used the software for: 2+ years ### "Great Ticketing platform and even better customer support." February 17, 2026 5.0 Working with their team is as simple as a chat click. Every time there has been an update or issue they repond within 10 mins during the week, Pros Ticket Tailor gives us full control over the ticketing process and at the best price on the planet!! Cons There is nothing I don't like! I've been using TT for over 7 years and would not event think about switching, Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor ease of use and website along with bulk pricing Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) website at TT is better and has a more professional feel to it. Review Source NM Nick M. Head of Productions Entertainment Used the software for: 1-2 years ### "Great ticketing website" May 10, 2026 5.0 Pros The ease of use - it's very intuitive and once you grasp the basics it's easy to set up show ticketing. There seems to be very little (if any) downtime and our customers data is secure and easy to manage Cons There are a couple of things that seem quite obvious for a ticketing website that it doesn't do - such as easy box office report export for reporting to rights holders etc, but they say it's on the way. Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Reason for choosing Ticket Tailor It was price point and functionality that led us to TT. Switched from [Lineup](https://www.capterra.com/p/201721/Lineup/) Ticket Tailor had really come into it's own since the last time we reviewed it and, for our needs, we felt that it was a much more perfect fit for us. Review Source RL Rachel L. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great platform for ticket selling" February 17, 2026 5.0 From the first, I've found Ticket Tailor easy to use, very speedy and efficient customer service and a great platform for selling my retreat and event tickets. Pros Great value for money and excellent customer service. They answer questions quickly and efficiently and the prices are very competitive. Cons Haven't found anything yet and they are always improving. It would be nice to be able to copy events from one box office to another but that's the only niggle and I'm sure they are working on it! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Too expensive and not a good interface compared to TT Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I liked the interface and it was a cheaper option Review Source JB Julie B. Sound Healer Health, Wellness and Fitness Used the software for: 1-2 years ### "Ticket Tailor trumps all other ticketing platforms" May 9, 2026 5.0 Excellent, efficient and user friendly. Never lets me down and provides a huge range of function's so I can personalise my sales page. Pros The platform is so easy to use, and if I've ever needed help there is a huge library of helpful hints, tips and video explanations to support me and failing that there's a chat bot who can connect you to a real human to support when you need it. I found the fees to be lower than other platforms I tried and they are always adding new features and improving functions so it never bugs out or fails to perform. The platform emails me every time I receive a sale so I can stay on top of my tickets and don't have to keep logging into know where I am at. I've never encountered any issues with security or data breaches and I trust the platform to run my ticket sales without a worry or concern. There is even two step authentication when logging in which always brings that extra piece of mind when I know it holds all of my customers details and my banking info. Cons Nothing, I love using Ticket Tailor and would not change to another provider. I've used several others before this and nothing works as well. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Rates and features - branding, emails confirmations. Review Source SC Simon C. Sales and Marketing Director Events Services Used the software for: 1-2 years ### "One word... Superb. " February 17, 2026 5.0 A brilliant experience and no complaints at all from either myself of the team. Love the UI. Love the ticket order reporting. Love how we can embed this into our platform to sell tickets. Pros The UI is perfect and so easy to use to not only find tickets but producing reports. The onboarding process was really good, the support is amazing and prompt, and we loved that we can do the marketing and send people to our tickets page and people can buy with ease. Thousands of people have used it and we never get any complaints. It's a safe and secure platform for our customers to use and the price for credits is great value for money. If we ever have a question, the TT team are quick with email communication or even quicker with the live chat. Cons The only thing is that if TT offered an email marketing service to customers to help promote our events, this would make it 100% for us. At present, it's a 99% but we respect this is not what TT offer. Switched from [FestivalPro](https://www.capterra.com/p/151939/FestivalPro/) A better functionality and reporting options for us Review Source JQ Jay Q. Owner Food & Beverages Used the software for: 2+ years ### "Lowest fees in the industry " May 9, 2026 5.0 Pros Ticket tailor has the lowest fees and an easy to use, functional product. The product has everything you need to sell tickets from an app to landing pages. Cons Ticket tailor is not as well known as other ticketing websites, so unfortunately they do not have a search engine of other events. Event discovery through the platform is limited. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We made the switch to reduce ticketing fees for our guests. Review Source NS Natalie S. Office Administrator Sports Used the software for: 6-12 months ### "A great app" February 19, 2026 5.0 Our overall experience has been great and we will continue to use it. If an update could happen and we can add a basket option in to the ordering process that would be wonderful. Pros The ease of creating and drafting events. Parents feel it is easy to use and navigate. Its great to send email broadcasts for specific events and value for money. Cons our client base has said about only being able to book 1 ticket per transaction. we have had alot of issues with debit cards not being accepted so concerns about security and take a long time to check out. Clients and members have found it frustrating when not able to use the specific card for ordering and have to order via instant transfer instead so a double check out for them. Switched from [LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/) Because the system did not meet our criteria and had areas we did not use and the price got expensive for a system we did not use anymore. Review Source AR Anjona R. Chief Executive Legal Services Used the software for: 2+ years ### "Great Customer Service" May 10, 2026 5.0 Very good. Easy to use. Good integration with payment methods. The fact that free events have no charges is great. As a charity we also get preferential charges. Getting this set up was painless. Pros The customer support is excellent! The chat function works really quickly and they have been able to resolve all my issues so far. Cons The alt text to describe images for those with visual sensory impairments. Sometimes it isn't enough room. Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Reason for choosing Ticket Tailor Ticketailorseemed easier to use than the alternatives Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The charges eventbrite introduced for free events Review Source CR Chanukya R. Director Music Used the software for: 2+ years ### "Easy to Set up and Use" May 9, 2026 5.0 Overall, the experience is 100% great. Money matters are handled with well. The customer service via chat is effective and very responsive. Pros Ticket Tailor has all the options required for an event organiser. All features are well tested and simple set up allows organisers to set the box office and tickets instantly Cons Inability to Cancel a line of tickets. I had to hide the ticket line, rather than ability to delete the line Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Reason for choosing Ticket Tailor Higher number of features than the other platform Review Source NB Nikita B. Producer Events Services Used the software for: 1-2 years ### "Reliable and supportive platform team!" May 11, 2026 5.0 Pros Amazing service and a very dedicated responsive team. The platform is easy to use and set up, but if you have any questions, feedback or suggestions - their team is immediately available to help. Really valuable in the event's industry to know you can rely on the platform's team to be there for you, especially when it comes to ticketing. Cons Some of the options are still rolling out and might be missing compared to more broadly known apps, but I am sure they are not far behind. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Better for the planet, more customizable and professional. Review Source