# Page 2 | Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Ticket Tailor the right Ticketing solution for you? Explore 595 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews --- Ticket Tailor 4.9 (595) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Ticket Tailor ## Showing most helpful reviews Showing 26-50 of 595 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CN Chris N. Event organiser Fund-Raising Used the software for: Less than 6 months ### "I love ticket tailor " May 8, 2026 5.0 Our overall experience with for Littleastonbury 2026 has been excellent from start to finish. As a volunteer-led charity festival moving to online ticket sales for the first time, we needed a platform that was reliable, easy to manage and affordable — and Ticket Tailor exceeded expectations. The setup process was straightforward, the integration with our website worked seamlessly, and the whole customer journey felt professional and smooth. The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and reporting made organising the event far easier for our team. What also stood out was the transparency of pricing and the helpful support whenever we needed guidance. Ticket Tailor helped us modernise our ticketing process while keeping things simple and fair for our community. We would happily recommend them to other festivals and events. Pros We used for Littleastonbury 2026 and honestly couldn’t have asked for a better ticketing partner. This was our first year moving from a traditional ballot system to fully online ticket sales, with huge demand and multiple phased releases — and Ticket Tailor handled it brilliantly. The platform was simple to set up, easy for customers to use, and flexible enough for us to manage limited releases, waiting lists and ticket caps without unnecessary stress. What really stood out was the reliability. Our releases sold out incredibly quickly and the system coped extremely well under pressure. We also loved how transparent and fair the pricing structure is compared to other ticketing providers, which is hugely important for a volunteer-led charity festival like ours. The integration with our website was smooth, the reporting tools were helpful, and the customer support was responsive whenever we needed guidance. Ticket Tailor helped make the whole process feel professional, streamlined and manageable — both for our team and for our customers. Highly recommended fro Cons What didn’t I like about for Littleastonbury 2026? Honestly… not much. If I had to be picky, it’s probably that ticket releases sold out so quickly because the platform worked too well! We barely had time to catch our breath before another release was gone. As organisers of a busy charity festival with huge demand, we needed something reliable, easy to use, flexible and affordable — and Ticket Tailor delivered on all of it. The setup was straightforward, website integration was smooth, and the customer experience was excellent from start to finish. It took a huge amount of stress out of managing online ticket sales for the first time, and that’s invaluable for a volunteer-led event like Littleastonbury. Would absolutely recommend. Review Source CJ Chris J. Co-Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "A Reliable Upgrade from Basic Scheduling to Real Ticketing" February 20, 2026 5.0 We switched from a very simple scheduling tool that wasn’t designed for ticketing (Calendly), and the transition to has been a great experience. It immediately gave us stronger structure around ticketing, security, and access control. The platform supports effective marketing and sales through customizable ticket types, promo codes, and integrations, while built-in email communications have improved confirmations, reminders, and customer messaging. Overall, it’s been a reliable and scalable upgrade for our operation. Pros is straightforward to use and doesn’t overcomplicate ticketing. Setup is fast, the interface is intuitive, and pricing is transparent without excessive per-ticket fees. It integrates well with existing workflows, gives us control over branding and customer data, and reliably handles both small and high-volume events without issues. Cons Some advanced features require workarounds or third-party tools, and reporting could be more customizable for deeper operational analysis. Native automation and more granular permissions would be helpful as operations scale. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Why we made the switch: We outgrew a basic scheduling tool that wasn’t designed for ticketing. We needed better structure around event management, security, sales, and customer communication. provided a purpose-built ticketing platform with more control, reliability, and scalability without adding unnecessary complexity. Review Source Response from Ticket Tailor March 3, 2026 Thank you for your kind words, Chris. We're really pleased to hear that Ticket Tailor is providing the control, reliability and scalability that you need :-) We always welcome product feedback - we regularly review all requests and make changes based on suggestions from our users. Please reach out to hi@tickettailor.com if you'd like to share any further feedback as you use the product. GF Gemma F. Owner Arts and Crafts Used the software for: 1-2 years ### " Simplified admin with the help of Ticket Tailor" February 17, 2026 5.0 has enabled me to work with more tutors and expand my business, I like the ability to send personalised reminder and thank you emails, I'm also enjoying the support feature which always figures out ususual tweaks I like to make and helps me use lots of the ticket features e.g different catergories of ticket which has enabled me to offer workshops to a wider audience. Pros I run a craft studio with multiple tutors who manage their own ticket sales, we all use Tickettailor and it is great that I am able to have access to all their accounts so I can oversee all the bookings, it has therefore reduced lots of the admin as I can easily see how many people are booked onto their events so I can ensure the studio is ready for them, It also means I can help them promote events with low sign ups etc... Cons I do find that I have to click multiple times to find some useful basic information, for instance if I want to quickly check a customers email address it takes about 5 clicks and the process isn't that intuitive. I had high hopes for the app for this kind of thing but I ended up deleting it as it lagged so much. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor expensive per sale and limited features - Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I wanted something all my tutors could use and acuity were totally unwilling to work with feedback if a feature was not working well for their users (e.g. only one gift voucher code could be used at a time) Review Source CP Chris P. Events manager and promoter in house Music Used the software for: 2+ years ### "Ticket tailor is great " February 17, 2026 5.0 Easy chilled and helpful. We have been working with them as our main ticket site for over 6 years now and they have been so easy to work with and essentially leave us to it to do what we need to do. Pros The independence to sell and set up tickets with our own structures. The site gives you that freedom which in turn gives you more flexibility to earn a better mark up on your overall ticket sales. Cons I’d love to be able to create weekly ticket update emails to send to agents that request weekly sales updates. That would be a HUGE help if that is built into the back end that we can coordinate. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) OPTION WASNT THERE. WE SWITCHED FROM USING TICKETWEB AND MUSIC GLUE COMBINED. In this day and age.. the margin for profit as a touring venue is so narrow. Being able to add the booking fee on that any ticket site requires but it’s something we get instead literally changed the cash flow and profits for our business. It was a no brainer to do it. Review Source BF Bethany F. Executive Director Entertainment Used the software for: 2+ years ### "I Love Ticket Tailor!" February 18, 2026 5.0 Love everything about . I have been using them for quite a few years and wouldn't ever think about changing to another platform. I recommend it to everyone I know and use it for all my jobs that need ticket sales. Pros I love the pricing! This was the original reason why I swapped my ticket sales platform to ! Cons The only issue I find with is adjusting the price of tickets for a certain day - it is a little cumbersome if you have a weekend-long show and you want one of the days to be a different price than the others. There is a way to do it! Just takes a bit to set up. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing Ticket Tailor I went with because of the price and the additional non-profit discount. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Pricing - evenbrite was becoming too expensive to use. Review Source PL Paul L. owner Events Services Used the software for: 1-2 years ### "A Strong Partner for Ticketing" February 17, 2026 5.0 Makes our event management possible! Using has completely streamlined the way we handle registrations and ticket sales. From setting up events to tracking attendees in real time, the platform is intuitive, reliable, and easy to customize for our needs. We appreciate the straightforward pricing structure and the ability to keep fees low for our community. Check-in is simple, reporting tools are clear, and customer support has been responsive whenever we’ve needed assistance. Overall, it gives us confidence and control behind the scenes—so we can focus on creating a great experience for our attendees. Pros What we like most about is the outstanding value and overall ease of use. The platform is clean, straightforward, and doesn’t require a steep learning curve, which makes setting up events fast and stress-free. Customizing ticket types, managing attendee lists, and accessing reports all feel intuitive—even for team members who aren’t tech-savvy. We also appreciate the transparent pricing structure, which helps us keep costs manageable. Perhaps best of all is the support: responses are typically fast and genuinely helpful. When questions come up, we’re able to get clear answers quickly, allowing us to stay focused on running successful events. Cons The limitation in responsiveness to more specific feature requests, particularly when it comes to customization. For example, we would appreciate more flexibility within the waiting list function, such as adding additional fields to collect detailed information from registrants. Review Source CP Christine P. Education Director Performing Arts Used the software for: 2+ years ### "User Friendly with Great Features!" February 17, 2026 5.0 Pros is very user friendly on the front and back ends! We LOVE it for our performing arts center and arts education studio! The customer service is second to none which is probably our favorite feature. We believe very strongly in climate action and sustainability efforts -- we are happy to use a ticketing platform that give back! Ticket Tailor has a very reasonable fee structure as well as non profit rates! The are always adding new features and accept suggestions. Cons We are very excited for the soft launch of the multi-ticket feature! For quite a few years, you could not add two separate events to the same checkout cart. We are beta testing the multi-checkout feature for our summer theatre camp and we are thrilled! We would love for to expand to a full CRM so that we could house our donation and ticketing in this platform. Now that we are nonprofit, we we need to maintain ticket holders and donors in a CRM. Review Source AH Andrew H. Treasurer and Ticketing Manager Performing Arts Used the software for: 2+ years ### "Excellent option for small events and non-profits" May 14, 2026 5.0 Pros Highly affordable with transparent pricing, great event management functionality for the small- to medium-size events that I run, and top-tier responsiveness from their support staff. Any time I have had a question, I can always find the information in their documentation or get a rapid response via chat; any time there has been a bug with the platform, it has been acknowledged and fixed rapidly. Cons A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to. Managing occurrence overrides is one example where things could be a bit clearer. Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/)[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) Reason for choosing Ticket Tailor Closest comparable services didn't seem to have pricing that was as transparent and competitive. Some also wouldn't pay out until after the event, which is not feasible. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) is far more affordable, and still covers all of the key functionality that we need as a small event. Review Source Response from Ticket Tailor May 21, 2026 Thanks so much for this, Andrew. What a lovely, thorough review! Really glad to hear our support team have been hitting the mark and that the pricing works well for your events. Your feedback on the event administration UI is really useful too. We're always working to make things clearer and more intuitive, so we'll make sure that gets fed back to the right people. Please always feel free to share any specific feedback with our support team, as we're always happy to help. We really appreciate you choosing Ticket Tailor as an alternative to EventCreate, TicketSource and TicketSpice. Here's to many more successful events with us! CS CHRISTOPHER S. Manager Events Services Used the software for: 2+ years ### "Recommended ticket sales site " February 18, 2026 5.0 I'm very happy with at present, and look forward to seeing what new features they add to the service. Pros It's easy to set up and use, plus you can get access to your ticket sales pretty much straight away, which makes cash flow for event expenditure much easier to manage. Cons Some of the features are slightly hidden in menus, such as the ability to add users to the ticket scanning app. Also, I would pay for the ability to add ticket data from other outlets for a set monthly fee as opposed to paying per line of csv data uploaded Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor The ability to access advance ticket sales funds. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I wanted the ability to access advance ticket sales funds to help with event set up costs Review Source AJ Amy J. President and Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Rocking from the Heart with Ticket Tailor" May 12, 2026 5.0 Positive. We have been using them for several years now and have created 3 different seating charts with ease. They are responsive when you tell them about missing features. Pros Ease of use and ability to create seating charts easily. Great support when you have issues. Fees are reasonable and easy to manage Cons Missing a few features that we'd like, like on our floor map, we have seats that can be selected, but it does not allow the user to click the GA section to grab tix. It is a bit confusing for buyers, so we had to add notes to the map so buyers know what to do. Report generation could be streamlined and we are waiting for an option to be able to save a specific report. Now we have to recreate the fields every time we run it. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor seating chart, lower fees, immediate payout Switched from [Ticketbud](https://www.capterra.com/p/125237/Ticketbud/) other vendors did not have the ability to create a seating map for reserved seating Review Source Response from Ticket Tailor May 21, 2026 Thank you for the kind words, Amy, and for sticking with us over the years! Really glad the seating charts have been working well for you. Three charts in and counting is great to hear. Did you know you can save reports? Check out our help article 'How to save an export for easy reporting'. If this isn't what you're after, please feel free to leave any additional feedback with our friendly support team, who can make sure it gets logged for consideration. Great to hear Ticket Tailor ticked the boxes where other platforms, including Eventbrite and Brown Paper Tickets, couldn't – particularly on seating and fees. Here's to many more events with us! YK Yan K. Owner Performing Arts Used the software for: 2+ years ### "Ticket Tailor is a great value" May 13, 2026 5.0 It has been great. I have been using it for over 3 years & for over 40 events & I don't see any reason to switch. Pros It is truly the cheapest & most customizable ticketing platform that I have found (& I have tried most of the popular ones) Cons While it is customizable, there are still some improvements for the UI. For example, we can add custom HTML, but not custom stylesheets, so the layout can get wonky on mobile. Alternatives considered [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Dice](https://www.capterra.com/p/252644/Dice/) Reason for choosing Ticket Tailor was the most customizable & cheapest. I still create events on those platforms, but I include a link to TicketTailor so that the processing fees are less for attendees & myself. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) EventBrite is more expensive, less customizable & I generally dislike their monopoly. Review Source Response from Ticket Tailor May 21, 2026 Wow, over 40 events in three years. That's brilliant, Yan, thank you! Really glad Ticket Tailor has been your go-to, especially when you've tried so many of the alternatives out there, including Eventbrite and TicketSpice. Your feedback on custom stylesheets and mobile layout is really helpful. We're always looking to improve, and we'll make sure that gets to the right people. Here's to the next 40 events 🙌 MH Matthew H. Founder - MD Events Services Used the software for: 2+ years ### "Stop Looking use Ticket Tailor!!" May 8, 2026 5.0 Overall, my experience with has been very positive. The platform is reliable, easy to navigate, and gives organisers a lot of flexibility and control over their events. The customer support has also been responsive and helpful whenever needed, making the whole process smooth from setup to event day. Pros What I liked most about was how simple and user-friendly the platform is. Setting up events, managing ticket sales, and tracking attendees all felt straightforward without unnecessary complexity. The pricing is also very fair compared to other ticketing platforms, which is a huge benefit for event organisers. Cons There honestly wasn’t much I disliked about using . The platform has been straightforward, reliable, and easy to manage from start to finish. Compared with other ticketing systems, it feels less complicated and more focused on what event organisers actually need. If I had to mention anything, there are always small features or integrations that could be expanded over time, but nothing that has negatively impacted my experience or caused any real issues. Overall, it has done exactly what I needed it to do without unnecessary complexity, which is probably one of the reasons I’ve enjoyed using it so much in the first place. Review Source RL Rachel L. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great platform for ticket selling" February 17, 2026 5.0 From the first, I've found easy to use, very speedy and efficient customer service and a great platform for selling my retreat and event tickets. Pros Great value for money and excellent customer service. They answer questions quickly and efficiently and the prices are very competitive. Cons Haven't found anything yet and they are always improving. It would be nice to be able to copy events from one box office to another but that's the only niggle and I'm sure they are working on it! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Too expensive and not a good interface compared to TT Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I liked the interface and it was a cheaper option Review Source NM Nick M. Head of Productions Entertainment Used the software for: 1-2 years ### "Great ticketing website" May 10, 2026 5.0 Pros The ease of use - it's very intuitive and once you grasp the basics it's easy to set up show ticketing. There seems to be very little (if any) downtime and our customers data is secure and easy to manage Cons There are a couple of things that seem quite obvious for a ticketing website that it doesn't do - such as easy box office report export for reporting to rights holders etc, but they say it's on the way. Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Reason for choosing Ticket Tailor It was price point and functionality that led us to TT. Switched from [Lineup](https://www.capterra.com/p/201721/Lineup/) had really come into it's own since the last time we reviewed it and, for our needs, we felt that it was a much more perfect fit for us. Review Source EJ Eleanor J. Events Secretary Arts and Crafts Used the software for: 1-2 years ### "We love Ticket Tailor" May 9, 2026 5.0 great value for money, amazing help and support from , very responsive help team, saved us a lot of time and made a huge difference to how we track revenue and attendees. Pros was great value for money for our community group and the help and support we got has been amazing, especially when learning to do new things. The help team have been quick to respond and come up with great ways of doing things. Our ticketing is so much simpler to handle and we can keep track of revenue, attendees etc. We are volunteers so it has saved us lots of time. Any hiccups along the way have been sorted by the help team. We have had no issues with security and all our attendees find it easy and safe to use. Cons Nothing really. It's been fantastic ! I honestly can't think of anything bad to say about . We love it ! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Price, support, security and ease of use Review Source NS Natalie S. Office Administrator Sports Used the software for: 6-12 months ### "A great app" February 19, 2026 5.0 Our overall experience has been great and we will continue to use it. If an update could happen and we can add a basket option in to the ordering process that would be wonderful. Pros The ease of creating and drafting events. Parents feel it is easy to use and navigate. Its great to send email broadcasts for specific events and value for money. Cons our client base has said about only being able to book 1 ticket per transaction. we have had alot of issues with debit cards not being accepted so concerns about security and take a long time to check out. Clients and members have found it frustrating when not able to use the specific card for ordering and have to order via instant transfer instead so a double check out for them. Switched from [LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/) Because the system did not meet our criteria and had areas we did not use and the price got expensive for a system we did not use anymore. Review Source JM Jon M. Systems and Finance Director Education Management Used the software for: 2+ years ### "Happy long-time customer" February 19, 2026 5.0 We have used them for years as our ticketing partner for course booking and have never looked back. The pricing is fair and the system meets our need perfectly! Pros Simple setup and flexability to modify occurences easily and having different tickets levels makes everything easier to mange Cons We use zapier to process notifiactions about orders, but they have updated to version 2 of their trigger and it has caused a few glitches such as pricing in pence to workaround, wasnt too update our ZAP though Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Cost of running system and functionality Review Source Response from Ticket Tailor March 3, 2026 Thanks for the great feedback, Jon! Great to hear you're loving Ticket Tailor overall. If you ever need any support regarding updates, please reach out to our customer support team who will be happy to help hi@tickettailor.com JB Julie B. Sound Healer Health, Wellness and Fitness Used the software for: 1-2 years ### "Ticket Tailor trumps all other ticketing platforms" May 9, 2026 5.0 Excellent, efficient and user friendly. Never lets me down and provides a huge range of function's so I can personalise my sales page. Pros The platform is so easy to use, and if I've ever needed help there is a huge library of helpful hints, tips and video explanations to support me and failing that there's a chat bot who can connect you to a real human to support when you need it. I found the fees to be lower than other platforms I tried and they are always adding new features and improving functions so it never bugs out or fails to perform. The platform emails me every time I receive a sale so I can stay on top of my tickets and don't have to keep logging into know where I am at. I've never encountered any issues with security or data breaches and I trust the platform to run my ticket sales without a worry or concern. There is even two step authentication when logging in which always brings that extra piece of mind when I know it holds all of my customers details and my banking info. Cons Nothing, I love using and would not change to another provider. I've used several others before this and nothing works as well. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Rates and features - branding, emails confirmations. Review Source AH Amy H. Partner Hospitality Used the software for: 6-12 months ### "Ticket Tailor Review" February 18, 2026 4.0 Great company, responsive to queries. Onboarding sessions were well ran by knowledgeable staff. We have multiple events being advertise at any one time so having them all in one place has been fantastic. Having them saved tonduplicate for future events also saves time when planning. Pros Easy to use and has been a great addition to our business in that it is much easier for guests to book out of hours which is increasing sales. Qr codes are great and alow our guests to book at the time they see a poster. The prices are a little high so factoring this in at the event planning is important. Ive had quick responsive communication whenever I have had a problem or query. Cons There isnt an app to manage tickets and bookings. No marketing by . Does not work well where there are meal options for events. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Events Genie](https://www.capterra.com/p/10030451/Events-Genie/) Reason for choosing Ticket Tailor Potential for it to integrate with toast at some point although it doesnt yet. Review Source GM Gordon M. Finance Operations Manager Arts and Crafts Used the software for: 2+ years ### "We love Ticket Tailor" February 17, 2026 5.0 2 years in - we still find it simple - straightforward - smart listings - easy to edit, even from App Pros Simple to understand pricing, real time sales notifications, webchat help, deep analysis post event. Cons Linking some of the products and memberships appears over complicated - we shouldn't have to add manually to all events Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They introduced an over complicated uncontrollable pricing system Review Source DS David S. Programming Venues Technology Entertainment Used the software for: 1-2 years ### "Excellent Ticketing and Membership System" February 18, 2026 5.0 Excellent and trouble free. Great customer support who resolve issues quickly. They have resolved any issues without a problem. Pros Straightforward and flexible, doesn't just let you sell tickets, it lets you set up memberships, promo codes, products and vouchers. There is no booking fee, you buy ahead a number of tickets and you can define your own booking fee or transaction charge. Overall cost effective, simple to use and powerful. Cons Nothing of note, ticks all the boxes. Perhaps if you prefer a system that funds itself buy applying a booking fee then TT is not for you. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) has membership functionality as well as ticketing and is much more flexible. Review Source KH Kris H. Owner E-Learning Used the software for: 2+ years ### "Very contented customer" May 13, 2026 5.0 I've used for about 50 events over the past few years. I really like the way they operate, and have found their customer service to be particularly outstanding. Not that I've needed to use it much, because things tend to run smoothly, and they aren't constantly tweaking things just for the sake of change. Pros The platform is pretty easy to use. As intuitive as it's probably possible to make it while still giving up lots of granular control. Also very affordable for smaller events. Cons My complaints are pretty minor. The animations on the log in page gives me a headache, and I wish it was possible to write short customised messages about individual events on the events page. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Reason for choosing Ticket Tailor is more affordable and more flexible Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) is more affordable and more flexible Review Source Response from Ticket Tailor May 21, 2026 50 events – you're practically one of the family, Kris! Thank you so much for this, and for sticking with us over the years. Really glad to hear the platform has been running smoothly and that our support team have made a good impression, even if you've rarely needed them! That's exactly the experience we want every event creator to have with Ticket Tailor, whether they're switching from Eventbrite or just starting out. JQ Jay Q. Owner Food & Beverages Used the software for: 2+ years ### "Lowest fees in the industry " May 9, 2026 5.0 Pros has the lowest fees and an easy to use, functional product. The product has everything you need to sell tickets from an app to landing pages. Cons is not as well known as other ticketing websites, so unfortunately they do not have a search engine of other events. Event discovery through the platform is limited. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We made the switch to reduce ticketing fees for our guests. Review Source AR Anjona R. Chief Executive Legal Services Used the software for: 2+ years ### "Great Customer Service" May 10, 2026 5.0 Very good. Easy to use. Good integration with payment methods. The fact that free events have no charges is great. As a charity we also get preferential charges. Getting this set up was painless. Pros The customer support is excellent! The chat function works really quickly and they have been able to resolve all my issues so far. Cons The alt text to describe images for those with visual sensory impairments. Sometimes it isn't enough room. Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Reason for choosing Ticket Tailor Ticketailorseemed easier to use than the alternatives Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The charges eventbrite introduced for free events Review Source CA Chris A. Producer Entertainment Used the software for: 1-2 years ### "Experience Managing over 27 locations with Ticket Tailor" May 8, 2026 4.0 Pleasant. There is a learning curve but this platform is packed with features. I came from Work Press, Event Espresso, and Woo Commerce. Pros I like that all locations are centralize in one dashboard. I like the flexibility of overrides, vouchers, and that customer's have the ability to reschedule their tickets Cons I wish I could alphabetize them and not simply add new location to the bottom. I wish promo codes would not be tied to event types so I have to go back into each location and authorized every time I change an event. I wish we could internally (inside TT) or externally (client side) reschedule tickets that have no retail value, like a gift certificate that was redeemed. Instead you must void and create a whole new order. Review Source