# Page 4 | Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Ticket Tailor the right Ticketing solution for you? Explore 551 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews --- Ticket Tailor 4.9 (551) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Ticket Tailor ## Showing most helpful reviews Showing 76-100 of 551 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Alison T. Talks and seminar co-ordinator volunteer Research Used the software for: 6-12 months ### "Tickety boo!" November 7, 2024 5.0 Excellent. The chat box is answered quickly and expertise shared. Pros It's easy to use, both to set up events, but also for the audience to book tickets Cons There is no searchable events platform, for new audience members to discover new events Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They started charging a booking fee even for free events so it was impacting our running costs Review Source VD Valerie D. Performer and Producer Entertainment Used the software for: Less than 6 months ### "The Best Experience with Ticket Tailor--thank you for your wonderful customer service" October 1, 2024 5.0 It was the best experience. In fact, I have many future events, and I will keep using them every time and recommend them to others. Pros It is so user-friendly, and their customer support is great. They respond to you right away at any hour if you have any questions. That is extremely helpful when I needed a response right away. And it was so easy to create the event and print the box office reports. Cons I found it time-consuming to navigate how to find a way to receive payment from ticket sales. And wanted to see if they could expand using more services like Venmo or PayPal for one to receive payment. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) I had used them and then was discouraged to do so when another company told me that they were very delayed in paying their clients. Then I saw these articles https://www.nbcchicago.com/consumer/nbc-5-responds-helps-suburban-nonprofit-recover-more-than-29000-from-ticketing-company/3432239/ and https://6abc.com/brown-paper-tickets-payment-events-pennsylvania-ags-office/14316497/ Review Source FB Fabrizio B. Direttore artistico e amministrativo Performing Arts Used the software for: Less than 6 months ### "Ottimo servizio biglietti" June 13, 2025 5.0 Ottima piattaforma con capacità di gestione semplici ed intuitive. Molto bello anche la personalizzazione del box Office e degli eventi compreso la gestione dei posti a sedere Pros semplicità, personalizzazione, gestione, aspetto grafico. Il programma e fatto molto bene e si adatta ad ogi situezine Cons Peccato che non ci sia la possibilità di inviare una password univoca per ogni invitato ed anche la capacità di limitare i biglietti prenotati senza poter fare un riordino succesdivo Review Source LP Laura P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use and great advanced features" January 30, 2025 5.0 Overall I am loving ticket tailor. The service is so easy to use and when I had to contact customer service to inquire about sending emails, they responded quickly and were lovely to interact with and solved my problem quickly. Pros It's so easy to use and I love the added "advanced" ticket features. Cons I had to put in my credit card to be able to send reminder emails to my ticket holders. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite became too expensive to use and the process to set up an event was feeling cumbersome for the volume that we needed to create. Review Source HM Helen M. Teacher Education Management Used the software for: 1-2 years ### "A happy customer." November 11, 2024 5.0 Excellent. Very easy to set up and use, attractive interface. Pros Option of free service for free events. Excellent, friendly support. Attractive values. Cons Not able to have 'followers' who would then automatically receive info abut new events. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite no longer allowed free ticketing. Review Source AL Alex L. Chair of the HSA Events Services Used the software for: Less than 6 months ### "First time users for a school Winter Fair event" December 4, 2024 5.0 Really pleased, customer service has been impeccable, I had a few questions when setting up the page and the webchat was always quick and easy to use, with helpful advice from a real person, not a robot! And all the users reported how quick and easy it was - we're thrilled to have started online ticket sales for our school events and won't be going back! Pros It was so easy to adjust settings behind the scenes, the people purchasing found the process very simple and easy to use and the notifications were really helpful via email. We used the data of types of tickets sold and money raised to help us calculate how many people coming etc. Cons Nothing bad to report from using it for this event! Review Source BA Bridget A. Personal stylist Retail Used the software for: 6-12 months ### "Love this platform ! " November 26, 2024 5.0 Fantastic customer service ! \[sensitive content hidden\] was brilliant ! Sorted my issue very quickly and efficiently Pros It’s so simple to use . I love how easy it is to duplicate events Cons Some of the drop downs I don’t really understand . It could be simpler in places specifically around number of tickets Review Source OB Olivia B. FOA Medical Practice Used the software for: Less than 6 months ### "Optimis Corp Review " October 2, 2024 5.0 My overall experience has been easy going and helpful. Pros What I like most about Ticket Tailor is how easy the software is to use. Cons There is nothing I currently dislike about the software. Review Source NE Ned E. Coordinator Renewables & Environment Used the software for: Less than 6 months ### "Great platform - just one little niggle!" September 19, 2024 5.0 Excellent. Love the functionality and find it easy to navigate and create events. Pros The online support available to answer questions Cons I can't find where to add a Zoom Meeting ID and Passcode. This is essential for those that use Zoom in a browser and don't have a Zoom account. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor We also looked at Ticketpass \[not on your drop-down list\] however Ticket Tailor has more functions, is easier to use and has great online support Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We offer free events and as we're not making money, you don't charge us. The website is great, lots of funtionality and easy to use. Review Source SO Sinéad O. Artistic Director Performing Arts Used the software for: Less than 6 months ### "Easy Transition" January 7, 2025 5.0 Very positive! The events are easy to create, you receive the ticket sales straight away and there are much more reasonable booking fees for our audience. Pros Much lower booking fees and veryeasy to use! Cons The fact that you need to pre-buy credits Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Booking fees were too high and we felt like there was no incentive for audience members to book in advance instead of turning up on the door Review Source GS Gary S. Managing Director Professional Training & Coaching Used the software for: 6-12 months ### "great service" December 11, 2024 5.0 good service overall, easy to use and great value for money Pros Great easy to use, good pricing structure Cons not advertised like eventbrite quite hard to find Review Source AK Alex K. Self Employed Commercial Real Estate Used the software for: Less than 6 months ### "Gotta sell tix" April 16, 2025 4.0 Pretty good, would make checkin easier or contact capture easy Pros Easy to use, designs look nice, cheapest fees I can find. works for me Cons Checkin list not easy to read or sort, would not update last time Review Source MF Mark F. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "New User 2024" October 14, 2024 5.0 Easy to set up, easy to share and back end easy to navigate Pros Easy set up, set up our first event in 15 minutes Cons Nothing major, all seems to be straight forward Alternatives considered [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reason for choosing Ticket Tailor Seamed more straight forward than alternatives Review Source RR Ricardo R. CEO Entertainment Used the software for: Less than 6 months ### "Excellent platform" September 17, 2024 5.0 Ticket Tailor is an excellent platform for event organizers. It's user-friendly, offers flexible pricing, and makes it easy to sell and manage tickets. I love the smooth experience for both event hosts and attendees. Plus, the customer service is top-notch! Pros Ticket Tailor is an excellent platform for event organizers. It's user-friendly, offers flexible pricing, and makes it easy to sell and manage tickets. I love the smooth experience for both event hosts and attendees. Plus, the customer service is top-notch! Cons One downside of Ticket Tailor could be the limited customization options for the ticketing pages. While it's user-friendly, more design flexibility would be great for branding. Also, the reporting tools, though useful, could be more detailed for deeper event insights Review Source TB Tommy B. DJ Entertainment Used the software for: 6-12 months ### "Great ticket platform!" September 10, 2024 5.0 Absolute blast to use and would recommend to anyone needing e tickets Pros The customizable features, the pricing is awesome Cons The log in is too intricate. Makes me receive a 5 digit code to log in from my email Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Pricing for sure and the additional custom page details Review Source ST Suzanne T. Founder Arts and Crafts Used the software for: 6-12 months ### "Excellent ticketing platform" September 20, 2024 5.0 My experience so far has been excellent and I would highly recommend it as a ticketing platform. Pros The platform is very easy to use. Straightforward to set up an event and then also to edit, duplicate and refund people if necessary. Cons So far there is nothing that I am not happy about. Review Source TM Tanya M. Fundraiser Education Management Used the software for: Less than 6 months ### "Great for Charities! " November 6, 2024 5.0 Pros Easy to use, cheapest out there, charity discounts Cons Difficult to see names for tickets sold. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor The price was more reasonable and I liked the charity discount Review Source RM Roy M. Event Manager Professional Training & Coaching Used the software for: Less than 6 months ### "Good System!!" December 23, 2024 5.0 Pros Payments come 7 days to my account after received. Cons not being able to see what was paid, and what is pending easily Switched from [Showpass](https://www.capterra.com/p/153637/Showpass/) Pricing and payout timeline. TT is better for this. Review Source MC Marianne C. Teacher Education Management Used the software for: Less than 6 months ### "Fantastic resource" October 30, 2024 5.0 Excellent service, easy to use. When I needed support, there was help on hand straight away Pros Easy to set up Straight forward for parents Help on hand Cons This might already be a feature, however, I couldn't find it. For one lump sum to be put into the bank rather than smaler amounts every other day. Easier for our books. Review Source tW tiffany W. Co-founder Entertainment Used the software for: Less than 6 months ### "10/1 would recommend - especially for new events!" November 22, 2024 5.0 simple and quick to set up and prices are great, especially for new events. love that its connected to Stripe, because that's a payment processor we know, trust and love already. Pros super easy to use for both us and our guests! Cons would've loved more template options, but what was available worked really well too. Review Source JW John W. Director Education Management Used the software for: 1-2 years ### "Good Platform" August 12, 2024 5.0 It is a good platform to support organizing events. You can make managing easy. Pros Fast & easy. It operates 24 hours. Can buy tickets from any where. Cons I need some patience to learn the system and IT Review Source HL Harriet L. Host Fine Art Used the software for: Less than 6 months ### "First time user" September 30, 2024 5.0 Positive and patrons have found it easy to book. Pros I like how personalised I can make my event page and there's no min/max guests for events and a need to commit to more than one event at a time. Cons Some of the navigation on the home page is unclear - but I think I need to get to know the platform better. Review Source CM Chris M. Owner Farming Used the software for: Less than 6 months ### "First time user loving it and finding very easy to interact with" September 15, 2024 5.0 Very positive and I'm motivated to continue using Ticket Tailor for other events. Thanks for being out there Pros I had never used something like this before and wondered how it would go. Ticket Tailor has proven to be very user friendly and worthwhile, thanks! Cons Maybe some different graphics options Perhaps a video that shows you how to move objects around on the event page Review Source WD Will D. Board Member Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to setup. Great Integrations. Clean Interface" April 23, 2024 5.0 We were about to go live using SquareSpace to sell tickets to keep the setup easy. Boy am I glad we changed to Ticket Tailor. The easy of selling both tickets and collecting donations on TT has around made the setup worth it. And the checkin app will make the event day so much easier than using an XLS file! Thank you TT team Pros We were up and running in less than 30 minutes. This includes adding a new event, integrating it with our Stripe account, integrating it with our MailChimp account and integrating it with our existing website on SquareSpace. I was HIGHLY skeptical that our users would purchase tickets AND make a donation for our fundraising event. Boy was I WRONG. Ticket Tailor's user interface really helps make it so easy for our users to do both. Thank you! Cons Small request - I would love a report (or maybe on the dashboard) that shows ticket sales $ and donations $ separately. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Ticket Tailor the user experience for the other products was not ideal. and the check in process was going to be very difficult. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Better user experience for selling tickets and collecting donations. Better user experience for check into the event. Better ticket price management. Review Source wR wayne R. DJ Meditation Entertainment Used the software for: Less than 6 months ### "Easy to use " November 18, 2024 5.0 Very good set-up, quite easy to use , user friendly Pros Ease of use , user friendly, easy to edit everything Cons Time it takes for Ticket sales money to come through Review Source