# Page 5 | Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Ticket Tailor the right Ticketing solution for you? Explore 595 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews --- Ticket Tailor 4.9 (595) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of Ticket Tailor ## Showing most helpful reviews Showing 101-125 of 595 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ZM Ziggy M. Founder Entertainment Used the software for: 6-12 months ### "Best Ticketing System" February 21, 2025 5.0 is one of the best free software and cloud hosted ticketing system. You simply set it up, add events and let it do the rest. The check in feature for apps is very useful for knowing who is in the venue or not, and the ability for online tickets too. Pros Ability to hide tickets and use a specific code to access the codes. Cons You have to pay for a seating chart; however would be worth paying for. Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Google Calendars Appointment booking for appointments isn't as good, and requires a subscription. Review Source DJ Debbie J. Director Food & Beverages Used the software for: Less than 6 months ### "Great system, easy to use and good value" May 8, 2025 5.0 Very positive indeed, no long term contracts, and happy with pay as you go for what we do. Worked out much cheaper than some other systems. Pros So easy to use and looks professional for your customers Cons Mostly very good, clearer instructions maybe if you want to transfer tickets for customers. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Not just Eventbrite but as an alternative to integration into our woocomerce website (Events Calendar Pro and Ticket Pro) Much easier to use, no security updates, spread the cost as pay you go rather than upfront. Review Source CH Christopher H. Director of Music Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent!" February 18, 2026 4.0 Pros The platform is super easy to use for just about any event. The pricing is generally fair, and customer service works well. Cons Sometimes special ticket combinations can be tricky or impossible to set up. I also wish it were possible to add more photos to events. Review Source EB Ema B. Library and Volunteer Coordinator Environmental Services Used the software for: 6-12 months ### "Very Impressed!" June 27, 2025 5.0 Very impressed. We needed a new ticketing system for our classes as the current one we use has been shoe horned into doing what we want. I'm confident that the staff who will be taking on it's regular use will find it very easy to use and that it will quickly improve their work flow and lessen their admin. Pros It's easy to navigate from start to finish, and the availablity of tech support is brilliant! The chairty discount is greatly appreciated, and that there is no charge for free ticketed events, which we do a number of as a charity. Cons That gift vouchers get charged a fee for both when they are bought and when they are redeemed if though the site, hence we won't be using them. Review Source BB Bronwen B. Trustee Non-Profit Organization Management Used the software for: I used a free trial ### "Worked great for our community cinema film evening. " March 26, 2025 5.0 Now we're set up it will be a doddle to keep using! Pros This worked brilliantly for our film night at a community centre. It was easy to add a donation option for our chosen charity and to add trailers and film images to show off what we were screening. We were able to offer two different ticket prices. Lots of functionality here that we didn't even need e.g. seat plans/numbers. Cons Took a couple of hours to get up and running, but once that was done and connected to stripe we had no issues. It was a little bit glitchy with text formatting at times, but nothing we couldn't work around, no worse than other online text editors. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Promo code from another user, cheaper than Eventbrite. Review Source SC Sylvia C. Founder Entertainment Used the software for: Less than 6 months ### "Live w/ Sylvia Camille " February 17, 2026 5.0 My overall experience with is 5 out to 5. From set -up, publishing and event over; excellent process. Pros I liked most the user friendly platform , pay-out system and ticket check in. I was impressed with the emails from the \[sensitive content hidden\] too. Cons The brand colors but each to its own. lol The confirmation page from one event to the other overlaps. Review Source RG Rupert G. Chief of Staff Education Management Used the software for: 1-2 years ### "Excellent customer service / support for a good, reliable system - ticks all the boxes." November 28, 2024 4.0 Excellent customer service and support for a good and reliable system - ticks all the boxes. A good system. Effective. Pros Excellent customer support for the system which is generally reliable and straightforward to use. Good integration with Stripe for payments. Free events are fee free and the fees for paid events are fair. Cons The waitlist functionality needs improvement. Alternatives considered [SimpleTix](https://www.capterra.com/p/86948/SimpleTix/) Reason for choosing Ticket Tailor British, local, good system, excellent pre-purchase support, excellent customer support. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite suddenly started charging for free events. Payment processing was very expensive. The customer support declined from poor to dire. Review Source SM Sophie M. Forest therapy guide Environmental Services Used the software for: 6-12 months ### "Best ticketing platform for small businesses and the planet!" December 2, 2024 5.0 Pros I made the switch from Eventbrite to for selling tickets for my forest bathing walks (Soft Earth Forest Therapy), and I'm so glad I did. Not only is Ticket Tailor B Corp certified, they donate a portion of each ticket sold to one of their climate charity partners. Their services are seamless and easy to use, their support is fast, kind, and helpful, and I feel really good knowing that a portion of the fees I pay for are supporting an awesome business doing important work for small entrepreneurs like me, as well as our planet. Cons I can't think of anything at the moment. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I found Eventbrite to be too expensive and they weren't doing the same environmental work as Review Source BB Beau B. Owner Events Services Used the software for: Less than 6 months ### "Overall best!" May 31, 2025 5.0 Was looking for a service to do tiered tickets with a simple pricing structure. Everything was super simple from start to finish Pros Super easy to use, their tiered system works better than others! All information easy to see at a glance and frequent payments. Spot on! Cons That no one else i know is using it yet! I do wonder if some customers are put off by a service that isnt the norm (ticket master, eventbrite etc) but no doubt they'll see how legit it is and that wont be a problem after all Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Better system, tiers were great, better pricing structure Review Source ER Eliana R. Producer Music Used the software for: Less than 6 months ### "Good and can be better" June 24, 2025 4.0 its alright but can definetly be better with less steps to take and also working with different currencies Pros the 24/7 chat available to sort out questions or guide through specific processes of the app that's useful Cons it is difficult to navigate different box offices and copy events between them. Ive tried numerous times Review Source TM Tiffany M. Owner Think Tanks Used the software for: 1-2 years ### "My favourite ticketing platform" October 15, 2024 5.0 Very good experience. I've arranged paid and unpaid events. There is definitely functionality I haven't used, and some elements I would like built in, but all in all it's a very usable, affordable platform. Pros is easy to use. Very easy to set up events and create ticket types, and the unbelievable thing is that you can do a lot of this for free if your event does not have paid tickets. I've done a comparison and for use case & functionality, Ticket Tailor is the most affordable. My favourite feature is that registered event attendees get confirmation email in which they can 'Add to calendar'. This is a surprisingly rare feature. I have not really used the check in app apart from to check names, and that is really useful. Cons There are some nuances that one has to get used to. For example: 1. If you set up discount codes, those are like a set feature, and the list shows in full for each event. This could be my misunderstanding functionality. 2. You can't delete tickets, you can only void them, so they remain in your tally of issued tickets, and you need to be careful when exporting the doorlist to make sure you include only valid tickets. 3. You can't export the doorlist with the first name and last name separated, so you have to do a little delimiting in Excel to separate them. Review Source CD Cody D. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple & Intuitive" May 19, 2025 5.0 It's been nice so far. I've used it for two events, and am about to set up the third. Using this to expand my personal offerings has been a nice change of pace from eventbrite. Pros It's super simple and intuitive, makes using the website and app a breeze. As someone who's new to hosting my own events, I'm glad to have been referred to this platform. Cons I think I had a mild issue finding how to edit my event the first couple times I logged on, but it didn't take long at all to figure it out. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) A trusted friend recommended that I try it. Review Source MD Matthew D. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Ticket tailor. Great. " February 5, 2025 5.0 Pros is a fantastic platform—simple, efficient, and cost-effective. Setting up and managing events is seamless, with great flexibility and excellent customer support. As an independent event organizer, I appreciate their transparent pricing and ease of use. Highly recommend! Cons No concerns. Very happy to continue using Review Source HB Helen B. Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great service " March 27, 2025 5.0 Really positive experience, easy to use and does just what I need Pros How easy it is to use, that it links with zoom and easy for my customers to use Cons The charges are high when you add stripe charges as well Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Better costs and easy to understand …..,,, Review Source CS Chris S. Membership Secretary Sports Used the software for: 6-12 months ### "Tennis Club Feedback" December 19, 2024 5.0 Very positive. It has been a real help to us in our ticketing and running of our social events. Pros The system was really easy to learn and use as an administrator. Cons Nothing. Everything seemed to work in just the way I expected it would. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor As above. Cost, functionality and usability Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Cost was lower, functionality richer and ease of use greater. Review Source TF Tara F. Football coach Non-Profit Organization Management Used the software for: Less than 6 months ### "Christmas party fundraiser " December 10, 2024 4.0 Generally good for everything we needed it for however I spent £48 on credits to get started so should have priced the tickets £1 more to cover costs but was too late as I had already told people prices. Feel that fund raising events should be free tickets or just part of the fee as I had to but credits and also customers pay fee too. Pros Door list export Overview revenue and income sales Cons Having to buy credits initially which I personally paid as I’m just an organiser. Didn’t realise this as I thought it was all done through fees so I am £48 less myself. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Thought it was free to setup and did it all then found out had to buy credits for tickets over a certain amount Review Source AH Anthony H. Deputy Director Political Organization Used the software for: 1-2 years ### "Go for it simple - great solution" November 28, 2024 5.0 very positive would implement again and will be recommending to clients Pros Great to implement across multiple sites Cons little less feature rich than it could be Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) cost and the ability to grow quickly and white label Review Source FB Fabrizio B. Direttore artistico e amministrativo Performing Arts Used the software for: Less than 6 months ### "Ottimo servizio biglietti" June 13, 2025 5.0 Ottima piattaforma con capacità di gestione semplici ed intuitive. Molto bello anche la personalizzazione del box Office e degli eventi compreso la gestione dei posti a sedere Pros semplicità, personalizzazione, gestione, aspetto grafico. Il programma e fatto molto bene e si adatta ad ogi situezine Cons Peccato che non ci sia la possibilità di inviare una password univoca per ogni invitato ed anche la capacità di limitare i biglietti prenotati senza poter fare un riordino succesdivo Review Source HM Harriet M. Charity Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Good for charities" December 7, 2024 5.0 I've loved it. Did a lot of research before committing, but it's not let me down. I've recommended to other charities. Pros Easy to use. Good for small charities like ours. Seems to generate more donations. Cons Would like a better choice of image for the pages - but that's the only thing I can think of. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) It got too expensive for us. As a small charity, we couldn't afford the charges. Review Source TJ Tishaun J. Boss Entertainment Used the software for: Less than 6 months ### "Experience " April 11, 2025 5.0 Good place for event if you're looking to have an event this is the perfect ticket place Pros Everything about it screams the best I saved a lot of money Cons Nothing I really like it here it was great Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasonable pricing it was more affordable Review Source AL Alex L. Chair of the HSA Events Services Used the software for: Less than 6 months ### "First time users for a school Winter Fair event" December 4, 2024 5.0 Really pleased, customer service has been impeccable, I had a few questions when setting up the page and the webchat was always quick and easy to use, with helpful advice from a real person, not a robot! And all the users reported how quick and easy it was - we're thrilled to have started online ticket sales for our school events and won't be going back! Pros It was so easy to adjust settings behind the scenes, the people purchasing found the process very simple and easy to use and the notifications were really helpful via email. We used the data of types of tickets sold and money raised to help us calculate how many people coming etc. Cons Nothing bad to report from using it for this event! Review Source LP Laura P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use and great advanced features" January 30, 2025 5.0 Overall I am loving . The service is so easy to use and when I had to contact customer service to inquire about sending emails, they responded quickly and were lovely to interact with and solved my problem quickly. Pros It's so easy to use and I love the added "advanced" ticket features. Cons I had to put in my credit card to be able to send reminder emails to my ticket holders. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite became too expensive to use and the process to set up an event was feeling cumbersome for the volume that we needed to create. Review Source AT Alison T. Talks and seminar co-ordinator volunteer Research Used the software for: 6-12 months ### "Tickety boo!" November 7, 2024 5.0 Excellent. The chat box is answered quickly and expertise shared. Pros It's easy to use, both to set up events, but also for the audience to book tickets Cons There is no searchable events platform, for new audience members to discover new events Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They started charging a booking fee even for free events so it was impacting our running costs Review Source LP Laura P. Account Manager Public Relations and Communications Used the software for: 6-12 months ### "Very impressed so far" September 20, 2024 5.0 Really good so far, support team are very responsive. Pros It's very easy to use and emails deliver with ease and we hardly ever have people say they're missing the link to online webinars. Cons That email broadcasts are limited and you have to ask for more. I am yet to use the scanner on the app so it will be interesting to see how that works at our in person events. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They started charging and it seemed to expensive. We also were limited as we couldn't change the colour of text. Review Source HM Helen M. Teacher Education Management Used the software for: 1-2 years ### "A happy customer." November 11, 2024 5.0 Excellent. Very easy to set up and use, attractive interface. Pros Option of free service for free events. Excellent, friendly support. Attractive values. Cons Not able to have 'followers' who would then automatically receive info abut new events. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite no longer allowed free ticketing. Review Source