# Page 6 | Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Ticket Tailor the right Ticketing solution for you? Explore 595 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews --- Ticket Tailor 4.9 (595) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 6 - Reviews of Ticket Tailor ## Showing most helpful reviews Showing 126-150 of 595 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BA Bridget A. Personal stylist Retail Used the software for: 6-12 months ### "Love this platform ! " November 26, 2024 5.0 Fantastic customer service ! \[sensitive content hidden\] was brilliant ! Sorted my issue very quickly and efficiently Pros It’s so simple to use . I love how easy it is to duplicate events Cons Some of the drop downs I don’t really understand . It could be simpler in places specifically around number of tickets Review Source GS Gary S. Managing Director Professional Training & Coaching Used the software for: 6-12 months ### "great service" December 11, 2024 5.0 good service overall, easy to use and great value for money Pros Great easy to use, good pricing structure Cons not advertised like eventbrite quite hard to find Review Source AK Alex K. Self Employed Commercial Real Estate Used the software for: Less than 6 months ### "Gotta sell tix" April 16, 2025 4.0 Pretty good, would make checkin easier or contact capture easy Pros Easy to use, designs look nice, cheapest fees I can find. works for me Cons Checkin list not easy to read or sort, would not update last time Review Source SO Sinéad O. Artistic Director Performing Arts Used the software for: Less than 6 months ### "Easy Transition" January 7, 2025 5.0 Very positive! The events are easy to create, you receive the ticket sales straight away and there are much more reasonable booking fees for our audience. Pros Much lower booking fees and veryeasy to use! Cons The fact that you need to pre-buy credits Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Booking fees were too high and we felt like there was no incentive for audience members to book in advance instead of turning up on the door Review Source VD Valerie D. Performer and Producer Entertainment Used the software for: Less than 6 months ### "The Best Experience with Ticket Tailor--thank you for your wonderful customer service" October 1, 2024 5.0 It was the best experience. In fact, I have many future events, and I will keep using them every time and recommend them to others. Pros It is so user-friendly, and their customer support is great. They respond to you right away at any hour if you have any questions. That is extremely helpful when I needed a response right away. And it was so easy to create the event and print the box office reports. Cons I found it time-consuming to navigate how to find a way to receive payment from ticket sales. And wanted to see if they could expand using more services like Venmo or PayPal for one to receive payment. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) I had used them and then was discouraged to do so when another company told me that they were very delayed in paying their clients. Then I saw these articles https://www.nbcchicago.com/consumer/nbc-5-responds-helps-suburban-nonprofit-recover-more-than-29000-from-ticketing-company/3432239/ and https://6abc.com/brown-paper-tickets-payment-events-pennsylvania-ags-office/14316497/ Review Source RM Roy M. Event Manager Professional Training & Coaching Used the software for: Less than 6 months ### "Good System!!" December 23, 2024 5.0 Pros Payments come 7 days to my account after received. Cons not being able to see what was paid, and what is pending easily Switched from [Showpass](https://www.capterra.com/p/153637/Showpass/) Pricing and payout timeline. TT is better for this. Review Source OB Olivia B. FOA Medical Practice Used the software for: Less than 6 months ### "Optimis Corp Review " October 2, 2024 5.0 My overall experience has been easy going and helpful. Pros What I like most about is how easy the software is to use. Cons There is nothing I currently dislike about the software. Review Source MF Mark F. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "New User 2024" October 14, 2024 5.0 Easy to set up, easy to share and back end easy to navigate Pros Easy set up, set up our first event in 15 minutes Cons Nothing major, all seems to be straight forward Alternatives considered [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reason for choosing Ticket Tailor Seamed more straight forward than alternatives Review Source TM Tanya M. Fundraiser Education Management Used the software for: Less than 6 months ### "Great for Charities! " November 6, 2024 5.0 Pros Easy to use, cheapest out there, charity discounts Cons Difficult to see names for tickets sold. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor The price was more reasonable and I liked the charity discount Review Source NE Ned E. Coordinator Renewables & Environment Used the software for: Less than 6 months ### "Great platform - just one little niggle!" September 19, 2024 5.0 Excellent. Love the functionality and find it easy to navigate and create events. Pros The online support available to answer questions Cons I can't find where to add a Zoom Meeting ID and Passcode. This is essential for those that use Zoom in a browser and don't have a Zoom account. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor We also looked at Ticketpass \[not on your drop-down list\] however has more functions, is easier to use and has great online support Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We offer free events and as we're not making money, you don't charge us. The website is great, lots of funtionality and easy to use. Review Source MC Marianne C. Teacher Education Management Used the software for: Less than 6 months ### "Fantastic resource" October 30, 2024 5.0 Excellent service, easy to use. When I needed support, there was help on hand straight away Pros Easy to set up Straight forward for parents Help on hand Cons This might already be a feature, however, I couldn't find it. For one lump sum to be put into the bank rather than smaler amounts every other day. Easier for our books. Review Source tW tiffany W. Co-founder Entertainment Used the software for: Less than 6 months ### "10/1 would recommend - especially for new events!" November 22, 2024 5.0 simple and quick to set up and prices are great, especially for new events. love that its connected to Stripe, because that's a payment processor we know, trust and love already. Pros super easy to use for both us and our guests! Cons would've loved more template options, but what was available worked really well too. Review Source ST Suzanne T. Founder Arts and Crafts Used the software for: 6-12 months ### "Excellent ticketing platform" September 20, 2024 5.0 My experience so far has been excellent and I would highly recommend it as a ticketing platform. Pros The platform is very easy to use. Straightforward to set up an event and then also to edit, duplicate and refund people if necessary. Cons So far there is nothing that I am not happy about. Review Source RR Ricardo R. CEO Entertainment Used the software for: Less than 6 months ### "Excellent platform" September 17, 2024 5.0 is an excellent platform for event organizers. It's user-friendly, offers flexible pricing, and makes it easy to sell and manage tickets. I love the smooth experience for both event hosts and attendees. Plus, the customer service is top-notch! Pros is an excellent platform for event organizers. It's user-friendly, offers flexible pricing, and makes it easy to sell and manage tickets. I love the smooth experience for both event hosts and attendees. Plus, the customer service is top-notch! Cons One downside of could be the limited customization options for the ticketing pages. While it's user-friendly, more design flexibility would be great for branding. Also, the reporting tools, though useful, could be more detailed for deeper event insights Review Source TB Tommy B. DJ Entertainment Used the software for: 6-12 months ### "Great ticket platform!" September 10, 2024 5.0 Absolute blast to use and would recommend to anyone needing e tickets Pros The customizable features, the pricing is awesome Cons The log in is too intricate. Makes me receive a 5 digit code to log in from my email Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Pricing for sure and the additional custom page details Review Source BD Brendan D. Broker Insurance Used the software for: Less than 6 months ### "Good Service For Smaller Events" November 25, 2024 4.0 Pros Easy to create and send/sell tickets for a small event. Cons Fees were a little high. It adds up fast as a small business. Review Source wR wayne R. DJ Meditation Entertainment Used the software for: Less than 6 months ### "Easy to use " November 18, 2024 5.0 Very good set-up, quite easy to use , user friendly Pros Ease of use , user friendly, easy to edit everything Cons Time it takes for Ticket sales money to come through Review Source HL Harriet L. Host Fine Art Used the software for: Less than 6 months ### "First time user" September 30, 2024 5.0 Positive and patrons have found it easy to book. Pros I like how personalised I can make my event page and there's no min/max guests for events and a need to commit to more than one event at a time. Cons Some of the navigation on the home page is unclear - but I think I need to get to know the platform better. Review Source CM Chris M. Owner Farming Used the software for: Less than 6 months ### "First time user loving it and finding very easy to interact with" September 15, 2024 5.0 Very positive and I'm motivated to continue using for other events. Thanks for being out there Pros I had never used something like this before and wondered how it would go. has proven to be very user friendly and worthwhile, thanks! Cons Maybe some different graphics options Perhaps a video that shows you how to move objects around on the event page Review Source JW John W. Director Education Management Used the software for: 1-2 years ### "Good Platform" August 12, 2024 5.0 It is a good platform to support organizing events. You can make managing easy. Pros Fast & easy. It operates 24 hours. Can buy tickets from any where. Cons I need some patience to learn the system and IT Review Source MM Maria M. Owner Music Used the software for: Less than 6 months ### "definitely be using them again" August 31, 2024 5.0 It was just so simple to set everything up. Pros Such a fantastic service. I will definitely be using them again for all future events Cons there was no issues at all with the service. It worked really well for my event , Review Source BT Brad T. Festival Founder Music Used the software for: 2+ years ### "Powerful Tool, Great Support, Easy to Use, Happy Customer!" February 18, 2022 5.0 We have a small event with some unique challenges (limited parking, limited camping, comped tickets, presale, retroactive discounts/refunds, etc). Planning the event has been so much easier since we found . While the interface is EXTEREMLY easy to use, the depth of features/settings allows for a lot of flexibility for our unique event (multiple ticket types, presale/GA sale, donation options, access codes, discount codes, etc.). In addition to the full feature set, Ticket Tailor customer service has always been extremely responsive through the live chat in the web app. I could not recommend Ticket Tailor enough for your event and looking forward to continuing to use this service as our event grows. Pros \- Ease of use - Competitive pricing - Helpful support - Wealth of features/settings - Fun to use! Cons \- Last event... we did not have our cellphones on a network (cell service was not available). A phone got logged out and lost the tickets checked-in. A local backup would be nice for the App. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reason for choosing Ticket Tailor More tailored to ticketing... lol. Review Source MM Matthew M. Founder Events Services Used the software for: 1-2 years ### "This a great system if you want basic ticket sales for smaller events" June 6, 2022 4.0 I have enjoyed working with the system. The team are all very professional, knowledgable and diligent. The system itself has been rock solid reliable and has never failed to deliver. If the system allowed us to grow the way we need to I doubt we would ever change. Pros The number one thing I like about is the support staff. They havent always had an answer that was what I wanted to hear but they have been there pretty much 24/7 and have always given 100% effort to help me out. I am a very demanding customer and I can be difficult when I need something in a rush and Ticket Tailor never let me down. Cons This is very personal to me because I run a company that works in a slightly odd way to the regular customer. For me the system is a little inflexible, slightly light on features and the reporting system is just lacking a few finer details. Please dont let that put you off unless you are, like us, trying to offer ticketing services on behalf of events. The lack of options regarding payment APIs is also an issue. Stripe, Stripe or Stripe. Reason for choosing Ticket Tailor I met with a team member and it felt very much like we could work together Review Source DC Dawn C. Admin Leisure, Travel & Tourism Used the software for: Less than 6 months ### "First time with e-ticketing" December 15, 2020 5.0 For many years we have run Santa events with high quality cardboard tickets sold from our premises or bought through PayPal and posted out. We have also sold tickets on the day. Covid meant none of that was possible and we were very anxious about moving to e-ticketing. From the very start the product was very easy to use and customise and more importantly integrated very well with our website and our customers found it easy to use. The support team have been exceptional - answering queries at all hours when I'd reached a problem. What I love with their support team is that they never say- just click this option as though you were an idiot- they are very friendly always explained or linked to tutorials so you can understand in more detail. Pros Very easy to set up an event, able to copy event to save time/mistakes. Very easy to customise and make it look like our product, blended perfectly with our website and meant we could add/change/hide events ourselves without paying external company to make changes to our website. Our first event went from an idea to tickets sold within a couple of days and would have been quicker but had to wait for web team to add the ticketing code and our own text/images. Ticket types with loads of options and seemed easy for our customers to use. Price per ticket seemed cheap compared with other names I looked at. Loved the fact we could use our images and text colours to give our branding for events and could even customise order confirmation emails, checkout questions, etc and export all info easily to Excel to analyse in more detail. Many times I thought I'd like to do something then found there was an option already there, e.g. use an access code so someone could add another ticket to their order for a 'sold out' event. The countdown timer for tickets going on sale was brilliant. It meant I could prepare and publish about 70 events and set the go-onsale time to coincide with the scheduled facebook post to announce they are on sale ... now! The new recurring event options will allow us to easily manage ticketing for time slot future events if we can find a way to limit the number of families ordering per time slot rather than number of tickets sold. Cons We had a probably bespoke requirement to control/count/limit the number of individual orders rather than the number of actual tickets issued. E.g. with Covid needed to limit the number of families who purchased but could have up to 6 people per bubble/family with a mix of adult and child ticket prices. A solution would be to be able to specify a mandatory ticket so they had to buy, say, one visit ticket (which could have been free) per order and then any number of additional tickets. We could schedule when an event was published but couldn't schedule when it went off-sale this needed to be done manually. You could set the ticket to go off-sale but the event still showed as on-sale. Cancelling events - sadly we had to cancel some events due to Covid and this was a manual process of finding and cancelling each ticket then refunding in PayPal. Took about 1.5 mins to do each one and we had nearly 2000 to cancel so took several days hard work of clicking, copy/paste etc. Bulk ticket create - we offered a free upgrade to a different event and about 800 took this option. This involved manually copy/paste to create each new ticket/order as admin can't edit/change the event on a ticket. Again took probably 1.5 days to work through them individually, would have been great to be able to create a batch of tickets from a CSV /Excel data set. Overall the affordable cost and superb look of the product for the customer far outweighs any system admin niggles and support team were awesome! Reason for choosing Ticket Tailor Looked at Eventbrite and Seetickets but looked a bit expensive. Google led me to Capterra and they led me to . Perfect for a micro business trying to adapt to covid rules when finances couldn't be any tighter and they have enabled us to successfully sell and control our events. Review Source WD Will D. Board Member Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to setup. Great Integrations. Clean Interface" April 23, 2024 5.0 We were about to go live using SquareSpace to sell tickets to keep the setup easy. Boy am I glad we changed to . The easy of selling both tickets and collecting donations on TT has around made the setup worth it. And the checkin app will make the event day so much easier than using an XLS file! Thank you TT team Pros We were up and running in less than 30 minutes. This includes adding a new event, integrating it with our Stripe account, integrating it with our MailChimp account and integrating it with our existing website on SquareSpace. I was HIGHLY skeptical that our users would purchase tickets AND make a donation for our fundraising event. Boy was I WRONG. 's user interface really helps make it so easy for our users to do both. Thank you! Cons Small request - I would love a report (or maybe on the dashboard) that shows ticket sales $ and donations $ separately. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Ticket Tailor the user experience for the other products was not ideal. and the check in process was going to be very difficult. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Better user experience for selling tickets and collecting donations. Better user experience for check into the event. Better ticket price management. Review Source