# Page 7 | Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Ticket Tailor the right Ticketing solution for you? Explore 551 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews --- Ticket Tailor 4.9 (551) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Ticket Tailor ## Showing most helpful reviews Showing 151-175 of 551 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director Professional Training & Coaching Used the software for: Less than 6 months ### "Full-featured tool, with great integration at the right price" September 24, 2019 5.0 I wanted a ticketing solution that could be fully branded for my business, and integrated seamlessly onto my website. I wanted the option to have different ticket types, special offers and limited-time offers, as well as recurring events. Ticket Tailor gave me all of these at a competitive price. Pros Ticket Tailor gives me all the functionality of its bigger and pricier rivals, but at a much better price. Plus, it looks great when integrated into my website, and can be customised. The service and support has been excellent, with swift and personalised help when I needed it. Cons A bit of a learning curve (as there always is) and confusion about some of the terminology, but these were easily fixed in a good chat with support. There was no way to set up a recurring event without the Support Desk manually intervening. Again, once they had worked their magic the functionality worked well, but I would like this to be a standard function. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) EventBrite became too expensive, and also the integration into my WordPress website was clunky and ugly. Review Source AR Ali R. Operational Manager Education Management Used the software for: 6-12 months ### "Best third party Ticketing App" January 2, 2020 5.0 Pros Ticket Tailor is wonderful as it allows you to create a fully customizable form with ease. They also allow you to easily share the form in the best way for you. For me this works as a widget I can easily upload to my website. I can customize the widget and trust that it will work for my customers. From selecting the tickets to checkout I can trust customers have a professional and seamless process. Cons Ticket Tailor can do a better job at its paper attendee registration. Currently they focus on the QR system which works well but in events where paper is what is available they need to make that list more clear. The current attendee download option provides buyer details only while attendee details are not present. For that you would need to custom download a the order list for the events which is complicated and out of the way. Review Source VH Vanessa H. Festival Organiser Events Services Used the software for: 2+ years ### "Great ticket plaform for small events" October 23, 2019 4.0 Very good and will continue to use after 3 years with them. Pros Simple, good value for money and great customer service. Does the job well, easy to add tickets, track sales, export orders, refund customers etc. Also that booking fee to customer is optional - this is really good! Cons Still has fairly basic features, although they are always trying to improve which is noticeable. Would be great to have optional add ons during ticket purchases to reduce the number of tickets on main page (e.g. if your event has paid extras such as dining, spa, glamping...) also the option for customers to pay in instalments which is becoming popular in events. You can do this manually fairly easily but would be brilliant if it was a built in feature and customers got sent remiders automatically. And finally the option to collect emails for a mailing list, a GDPR compliant opt in or opt out at checkout. Review Source EJ Emily J. treasurer Performing Arts Used the software for: Less than 6 months ### "Easy enough for an all volunteer organization" March 31, 2022 5.0 We have been doing paper tickets, handling money etc for years. Our prior online ticket selling software required attendees to exchange their online purchase receipt for a real ticket which caused lines. This was absolutely seemless between the qr code scanning and having a door list. Pros Setting up our event in Tickettailor was a snap and the barcode scanning the night of the show was ridiculously easy. I saw the fear in my volunteers' eyes when they were told they were using an app, but afterwards they all said that it worked perfectly! I had to contact tech support a couple of times, always received a helpful answer in minutes. Cons There is a discount code that applies to all tickets of a type per order, and one that is % or $ off that is a one time use code. Would like a % or $ off option the entire order for a multi-use discount code. But that is very minor Alternatives considered [VBO Tickets](https://www.capterra.com/p/139984/VBO-Tickets/) Reason for choosing Ticket Tailor Price, ease of use Review Source CC Carl C. Chief Operating Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "Perfect for selling tickets" November 11, 2019 5.0 Ticket Tailor is literally like adding a whole new department to my business. Its like having an event organizer. It does everything from sell tickets to checking in guests. It is really like having a full time employee. Its simple to use yet extremely efficient and dramatically productive. Even after the the event is over, it serves as a great organizer of past ticket sales. It links great with mailchimp so that you can keep in touch with your ticket buyers. This truly is the best thing I have for my business Pros Everything about this is great. It user friendly and very efficient. It saves a ton of time. Its like hiring an event organizer. Everything you need is here. easy to navigate, easy to keep track, easy to organize. Cons Nothing.. there was literally nothing I didn't like Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reason for choosing Ticket Tailor Its introduction stage was much more user friendly and easy to learn. The costs were better as well. Other ticket sale services' had busy sites and costs seemed to high. Hard to navigate and be clear on what they were giving. None made reference to discounts for nonprofits. Review Source AB Alex B. Events Officer Events Services Used the software for: 2+ years ### "Great easy service" February 12, 2020 5.0 Pros We've used Ticket Tailor for a few years now for selling tickets for events; the platform is really easy to operate, you can add multiple events on different cost plans and it's very easy to add the details of the event, capacity levels, pricing and lots of information to make it easy to track sales levels as well as creating an easy sales experience for your customers. You have options to add on small charges to tickets to recoup cost of using the platform and we've always found it works out cheaper than using other ticket platforms who take a percentage of each ticket sale. Easy, great service and will continue to use. Cons Check-in app was a little difficult to set up as the app you need to connect had changed and this information hadn't been updated on the website, so we got it working in the end a little too late to use for our last event but will use this year. Review Source MM Matthew M. Development Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Tailored to me" October 10, 2019 5.0 Pros Just how fluid it all is. Easy to use and love the options to customize. Cons I don't necessarily have anything I dislike. The only thing is maybe not being able to upgrade to a different ticket purchase after already making a purchase. ie.. customer buys a general admission ticket and now wants a VIP ticket. I haven't been able to find away to upgrade unless cancelling an order. Reason for choosing Ticket Tailor Price and what I get for the price Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They are too confusing Review Source Beckie W. Business Owner Food & Beverages Used the software for: 1-2 years ### "Highly Recommended!" December 27, 2018 5.0 We've been using TicketTailor for our small business for nearly a year now and have found it fantastic! Pros Really flexible, easy-to-use and fair fees - makes selling tickets to all our events a dream! Cons We've not encountered any issues using Ticket Tailor to be honest. Review Source CB Christopher B. VPMarketing Non-Profit Organization Management Used the software for: Less than 6 months ### "Great for a nonprofit Music org" December 13, 2019 5.0 Being able to incorporate the fees into the ticket purchase is clutch. Before we would lose the transaction fee, the ticket fee, and more, but now that can all be incorporated and passed on to the consumer. That's helpful for a small nonprofit. Pros Ticket Tailor has been a great fit for our nonprofit organization. For our ticketed events, we were able to quickly create event pages, promo codes, embedded widget code, and customize our event perfectly. The short ticketing link makes social media posting a breeze without having to use a link shortener. As a nonprofit, the fee structure is very straightforward and affordable for us based on the tickets sold— we are even able to apply the processing fees to the transactions so the full ticket amount is received! Customer service has been super responsive, and liking multiple payment systems was painless. A feature we haven't used yet but are looking forward to using on the day of the event; their ticket receiving ap! Definitely worth checking out. Cons Sometimes the widget doesn't show up on our squarespace page, but I'm not sure which system the error exists on. The widget could afford to be more customizable, particularly in shape/design/etc. I'm not solid on the donation aspect when not in conjunction with a ticket purchase-- does it work? Unfortunately I haven't been able to devote the time to figuring this out. Review Source JC Joe C. Event Organizer Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Awesome company for anyone organizing an event." May 26, 2022 5.0 In my business (pen shows) have always used the old mail a check for payment. In the old days that worked but with today's postal system it is not timely or efficient. This allows me to easily sell tickets as well as vendor tables and to keep track of everything in one system. On top of that it's very affordable and easy to use. Pros Makes everything very inexpensive and user friendly. Cons Everything about the system is great. The only "con" for me as an older user in the beginning was I was afraid that without being able to get customer service by phone it might be a problem. I quickly found out it was not, all problems were quickly and professionally handled with the messaging system. Reason for choosing Ticket Tailor Less expensive, ease of use and I saw that another show in my industry was using it with success. Review Source BJ Barbara J. Manager Entertainment Used the software for: 2+ years ### "The BEST Ticket Software out there!" October 26, 2019 5.0 Pros We have been using this software for a couple of years now and we appreciate it's ease of use and does absolutely everything we need it to. For us, the best part is the flexibility of using it only when our events happen. We set up events a few times a year and after each event is over we are able to turn it off temporarily and turn it back on when we need it again. You do not have to pay for what you don't use. All our administrators appreciate its ease of use, the ticket users appreciate that it is mobile friendly. We love Ticket Tailor! Cons We have not experienced anything we do not like about this software at this point in time. Reason for choosing Ticket Tailor Ease of use and flexibility of using this software only when we needed it and not being charged for it. Review Source VR Verified Reviewer Start-up & Innovation Manager Used the software for: 2+ years ### "Easy to use and great value for money" March 22, 2018 5.0 Pros We have been using Ticket Tailor to sell tickets for our events for 3 years. It's super easy to set up events and sell tickets and customer support is always spot on, but the best feature is the price! There is 1 low monthly subscription fee rather than a % fee on tickets which saves us hundreds of pounds per event. Highly recommended! Cons The event view for guests could do with some design. Ability to add tickets below the description would also help. Review Source Bob N. President Education Management Used the software for: Less than 6 months ### "We no longer need to be slaves to Eventbrite's fees!" November 11, 2018 5.0 We are so thankful they exist. Pros We no longer need to be slaves to Eventbrite’s fees. Eventbrite has now removed the cap on how much they take per ticket. We have been searching for an alternative with no hope in sight for more than a month. We switched to Peatix to realize AFTER we moved everything over that they don’t pay out until the event occurs. With customers buying tickets more than a year in advance for us, this was simply unacceptable for our cash flow. Finally, someone recommended Ticket Tailor to us, and we have been using it seemlesly for more than a month. We are so thankful they exist, and we hope this review helps more people in our old position to find them. Cons They do not (yet) have a waitlist for tickets. Review Source Rob R. PPCA committee member Non-Profit Organization Management Used the software for: 1-2 years ### "Works very well for a small not for profit " June 7, 2019 5.0 Unhesitatingly recommended! Pros We have used Ticket Tailor for ticketing events at the Pells Pool, Lewes in 2018 and are continuing to use them now in 2019. We have found it a very easy to use and cost effective system. Our ticket charges are relatively low per ticket, so a fixed monthly rate (rather than as a per ticket + % of sales model) works out well for us. Plus the charity discount! The check in app also makes for speedy entry. And we are seasonal - so the fact we can then suspend the account until we start up again is great. And the customer service when we started off was top class. Cons Hard to think of what we would improve ... Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Pricing structure better for relatively low per ticket events. Review Source KD Karen D. Company administrator Performing Arts Used the software for: 6-12 months ### "Perfect for our needs" November 19, 2019 4.0 Subscription that can be paused has been more cost effective than paying a fee per ticket sold, particularly as our audience has grown. It has always made running events easy and efficient. Pros In the early stages of setting up a touring opera company, TicketTailor does everything we need it to, quickly and easily. Because we're just starting out, the fact you can pause your subscription made it the cheapest option in the end as we have largeish gaps between events. Also the option not to have a booking fee meant booking online is made more attractive rather than more expensive unlike other ticketing services. Might sound small but this is important when you're trying to encourage people to come and see opera for the first time. Everything else - links, graphics, dashboard, money transfer- works well. Cons Only thing is the lack of familiarity our audience has with the brand. Some of our audience, particularly the older members, perhaps feel more comfortable booking through big familiar ticketing services. I occasionally get phone calls asking to book over the phone instead so as not to put card details into the unfamiliar website. But this will come. Review Source Fred S. Digital Marketing Manager Music Used the software for: 2+ years ### "Fantastic" March 3, 2018 5.0 Pros It's easy to use, super cheap, robust & customer service is great. Being able to build and manage our own ticketing pages saves a huge amount of time, means we can absorb the booking fee (and set it reasonably) and receive funds immediately rather than waiting for them to be released. Cons Very little as a small event. Perhaps a little more flexibility in design/style for our landing page. Review Source HB Helana B. Entrepreneur Non-Profit Organization Management Used the software for: 1-2 years ### "Customer service and tickets sales" June 28, 2019 5.0 I had an overall amazing experience with Ticket tailor I have been with ticket tailor for over 2 years. Pros I love how the payment setup was effortless on my end and very simple. I took me about 5 minutes to set up my ticket tailor account for my upcoming event. I also love that ticket tailor do not charge you a fee for setting up and using the service what’s amazing is they have a pay as you go service So they take a very small percentage from every ticket sale. I also love how you can choose to set up your personal PayPal link or stripe, great service Cons Loved everything! Customer service is amazing! Review Source VR Verified Reviewer Co Founder Financial Services Used the software for: 6-12 months ### "Medium Sized Conference: Love It!" February 15, 2018 5.0 Pros We used Ticket Tailor for our medium sized conference. It was great. The site is intuitive, there is nothing superfluous- so I didn't feel like I was paying for add-ons that I was never going to use. Definitely recommend this platform. Cons I would like to see the ability to set limits to the promotion codes, ie: expiration date, number of redemptions Review Source ZC Zannah C. Founder of Charity Non-Profit Organization Management Used the software for: 1-2 years ### "Choose Ticket Tailor" May 13, 2020 5.0 Pros I like that Ticket Tailor is a small and local business. A friend recommended it and I was attracted to it being independent and has a friendly and responsive team of staff. The software is easy to use even for those of us who are not techy. Cons I don't know if the events I post could also be publicised by Ticket Tailor? Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Ticket Tailor was local, friendly and independent Review Source James L. Operations Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great alternative for EventBrite" September 26, 2019 4.0 We do 30 to 50 events each year. We have switched all of our events over to Ticket Tailor because it is so easy to use! Pros Easy to use compared to other softwares. Cheaper fees. Don't have to wait until after the event to be paid! Cons Nothing, everything about the software is really great! We have switched all of the events we do over to Ticket Tailor Review Source YE Yiraidy E. No tengo Hospitality Used the software for: Less than 6 months ### "Eficazmente " February 5, 2023 5.0 Pros Es sumamente importante ya que hace fácil llevar a cabo actividades indispensables en nuestro uso. Cons Hasta ahora nada, ya que todo me parece importante Reason for choosing Ticket Tailor Por sus grandes reseñas y funcionalidades Review Source BO Brittany O. Learning and Development Specialist E-Learning Used the software for: Less than 6 months ### "Best Ticket Management for Online Events" October 21, 2021 5.0 Pros Ticket Tailor is easy to use and very helpful when needed. The fees are extremely low compared to other ticketing software. Customer service is extremely helpful as well! Cons I haven't had any issues other that my PayPal not being able to function properly, this was an issue on PayPal's end and I switched to Swipe which has been working perfectly with no issues. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Fees and customer service help Review Source KL Kathryn L. Secretary/Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Great option for small nonprofit organization!" September 24, 2019 5.0 I've used it for 2 years and would definitely return. Great support, very reasonable choice, and easy to plug into our web site for ticket sales. Pros I like the ease of use in setting it up, along with very responsive help--even though so very far away from us! I also like the ability to suspend payment and use it only during the 2 months we need it for our annual fundraising event. Believe me, if we have more events where we sell tickets, we'll use it more often! Cons Would like a couple more options for ticket purchasers to indicate choices (e.g., meals). I've been able to capture the information, but it isn't visible in the report (only in the ticket). Maybe I just haven't figured it out! Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reason for choosing Ticket Tailor Lower fees, just seemed right for the job! Review Source MS Michelle S. Event Coordinator Food & Beverages Used the software for: 2+ years ### "Excellent Price" October 23, 2019 3.0 Overall, for the price it does the function necessary for a lower price that other platforms. If the platform was a little easier to use and easier for customers to find this would be helpful. Pros As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events. Cons The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Price Review Source LC Les C. Promoter Music Used the software for: 2+ years ### "Great Experience" October 23, 2019 5.0 Quick easy method of taking advance Ticket Sales, also refunds acts as an extra promotional tool/URL also great for cross selling events via the box office feature. Pros Really simple to use, flexible on payment options (per event) not % on sales Cons Have not found anything yet ;-) Now the broadcast feature has been introduced that has added the missing communication link. Review Source