# Page 7 | Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Ticket Tailor the right Ticketing solution for you? Explore 595 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews

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Ticket Tailor

4.9 (595)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 7 - Reviews of Ticket Tailor

## Showing most helpful reviews

Showing 151-175 of 595 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kathy Z.  
Executive Director  
Environmental Services  
Used the software for: 6-12 months

### "A hidden treasure - Ticket Tailor has been critical in my organization's response to covid"

December 14, 2021

5.0

My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor.

Pros

Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!

Cons

It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!

Alternatives considered

[Tessitura](https://www.capterra.com/p/111612/Tessitura-Software/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Ticket Tailor

It looked more user friendly and was more economical.

Review Source

AM

Archimedes M.  
Social Director  
Religious Institutions  
Used the software for: Less than 6 months

### "First time user, very pleased."

July 25, 2022

5.0

With Ticket Tailor we can now accurately track how many people register for an event, and compare that to how many people actually attend the event. We can now also collect emails efficiently for producing distribution lists of attendees for thank you notes and future marketing of events.

Pros

I loved how I can have the flexibility of making the tickets either free or to determine the cost, and to factor in the additional fee for processing through Ticket Tailor.

Cons

Not being able to list specific names under one singular party. That made checking people in a little less specific than I would have liked.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Ticket Tailor

Slightly cheaper processing fees and the electronic method of checking people in with Tazotix.

Review Source

RW

Rachel W.  
Founder & Owner  
Events Services  
Used the software for: 6-12 months

### "Game changing process "

October 2, 2023

5.0

I can't recommend Ticket Tailor more highly. It's literally changed my life! As new micro community business owner, I'm not yet earning much money and can't really justify a website, but then I found Ticket Tailor. It behaves like a website and acts as a platform for me to promote my community events. It's very user friendly and it's easy to edit details, duplicate events, change tickets, customise the message the customer receives after they've booked etc. But when I do get a website, it will intergrate within it. Plus Ticket Tailor has loads of features I haven't yet explored properly like adding products to upsell and creating a private community. Its more straightforward than Eventbrite and I love all the customisable options. 10/10 from me!

Pros

Everything! From ease of use, to customisations, to branded colours etc, to choice of integrations, to scanning in app, to transparent costs, to customer service.

Cons

I'd like to be able to add details of sponsors for my events.

Review Source

CJ

Chris J.  
Founder  
Events Services  
Used the software for: 1-2 years

### "Moving from Eventbrite to Ticket Tailer was the best thing we did"

July 27, 2021

5.0

We had real world and online events and lots of then. TT was so much easier and faster thna EB and way cheaper.

Pros

We had challenges with Eventbrite at the strat of the pandemic and needed a new solution fast. I checked all the platforms out and ended up choosing Ticket Tailor. Short learning curve but easier, faster and slicker by far than eventbrite. No not as many features, but the features that are needed ar all there. Cost wise its WAY cheaper too. The whole team loves it now where EB was always a chore.

Cons

All my issues get addressed in a Zoom call with the team! Yes I can actuaklly talk to humans who make the product. That alone is a gamchanger.

Reason for choosing Ticket Tailor

It just felt like it met our needs more than others. Price was right to try and they actively supported businesses in trouble during the pandemic which told me the poeple in charge were cool. That's the kind of people I want to work with. And that has followed through over time. Great people first. Great product then shows up.

Review Source

ND

Nea D.  
Activation Coach and Spiritual Teacher  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Outstanding Ticketing Service"

July 8, 2021

5.0

Pros

Ticket Tailor is a wonderful ticketing solution for my online and in person events. The pricing is great, but even more is that the customer experinece is excelleng. My clients have remarked at how easy it is to use and work with - from reviewing events to purchase. I love that and so do they.

Cons

The WordPress widget is not great and does not have any way to customize or make more user friendly. If this were resolved they would be a 10/10.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Ticket Tailor

I liked the pricing and options avaialble with Ticket Tailor. I wish that Facebook was not in cahoot with Eventbrite, but that can be navigated. Overall, I think Ticket Tailor is a better product.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Ticket tailor is easier to set up a variety of ticketing types. And the interface is easier for my clients to use and underestand. Much more intuitive. And overall the pricing is better.

Review Source

AW

Alex W.  
Digital Content Creator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great, easy to use product for a great price"

January 26, 2022

4.0

Fantastic.

Pros

Quick to learn, easy to get an overview, lots of options for adding discounts. Works for in person and online events really well. Customer service is really good and almost always available in no time.

Cons

The broadcast feature is very limited in control of the way the emails look. Visually it's hard to make a professional looking email. Or maybe I need to become better with HTML. Some good templates would be amazing. Although this doesn't stop me using your software, because everything else is so good! Also, please add a feature where I can have JUST a booking page. Not the sales page. I have to dig about in the embed code to find the URL. It'd be nice to just have a button that says copy URL for booking page. I can then send people straight there from my website. And, for larger events, it would be amazing if you could offer monthly payments for larger courses instead of a single large payment - if that's possible.

Alternatives considered

[Xperiencify](https://www.capterra.com/p/231730/Xperiencify/)

Reason for choosing Ticket Tailor

It's ease of use and automated emails. Most of these don't include all these features. Ticket Tailor does everything from sales page, purchasing, emails, seating, promotion codes, tracking sales with different URLS.

Review Source

Jason D.  
Chief Operating Officer  
Broadcast Media  
Used the software for: 2+ years

### "Best value in event ticketing services"

June 13, 2019

5.0

Overall we've used TicketTailor for almost 10 events over the past 2 years and love it. It's the cheapest full-featured ticketing system you'll find, and much easier than hosting your own service to save money.

Pros

The best thing about Ticket Tailor is the flat fee pricing model. You can charge as much or as little as you want for tickets, and not worry that they are taking a cut of every ticket sold. Especially for expensive tickets, this amounts to hundreds of dollars in savings.

Cons

There are a few use cases that I've come across for which it isn't ideal, but I've contacted the developers and they are very helpful with taking suggestions and offering ideas. I will freely admit that some of my use cases are fairly esoteric, so if you're just doing a fairly normal event you should have no issues.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Ticket Tailor

We had fairly expensive events so any service that took a percentage of ticket prices was off the table.

Switched from

[CiviCRM](https://www.capterra.com/p/79192/CiviCRM/)

CiviCRM worked fine but it was a lot of effort to keep updated and customized for our needs. We hosted it on our own server.

Review Source

AC

Andrea C.  
Director  
Music  
Used the software for: 2+ years

### "First class, enjoyable to use, no nonsense, easy to implement"

July 12, 2022

5.0

Fantastic.

Pros

TT just makes my life easier - and that's why I love it so much (and am taking the time to write an \*actual\* review!!!). The dashboard / event editing / ticket set up make setting up the event & seeing how it's going really easy & no stress. I had tried so many different event platforms in the last 10 years - Eventbrite (ditched that very quickly), We Got Tickets (felt about 10 years out of date), and some others that I can't remember the name of.

Cons

Difficult to say really - I haven't encountered any negative aspects. Reading other reviews it sounds like integration with other tech might be useful, but I've just seen that TT connects with Zapier, so that basically is that covered! Honestly, I'm 100% happy. Whoever is behind the company, keep going!

Reason for choosing Ticket Tailor

This just felt the best

Review Source

BE

Bob E.  
Director  
Entertainment  
Used the software for: 6-12 months

### "Great SaaS box office provider"

August 22, 2022

5.0

Very good. They're a good company that is really responsive to their users.

Pros

I do ticketing for my comedy club via Ticket Tailor and have been very happy with it. The lowest fee structure of ANYTHING I've worked with, and very good overall feature set. I highly recommend this one to everyone I know in the industry!

Cons

Some things aren't there that other platforms have. Some of the features from Eventbrite for google/facebook pixels make them MUCH easier to configure, but they have simple work arounds in place to still use them.

Alternatives considered

[Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/)

Reason for choosing Ticket Tailor

Price, and had used brown paper in the past. Really just looking for something new.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Price, and the lack of support unless you pay even more.

Review Source

HH

Helena H.  
Founder  
Professional Training & Coaching  
Used the software for: 2+ years

### "Ticket Tailor makes event running easy"

September 21, 2021

5.0

We find it easy to set up and sell tickets to our events. The customer service is impeccable, fast, reliable and present for whenever you need it - and polite and full of personality too. I can't recommend it enough, especially now the different payment structures are in place for people like us who don't run events regularly enough for a monthly fee.

Pros

We run occasional events - online and in person. Ticket tailor makes it easy for us to set up, sell and communicate to our event attendees. The payment portal is easy, the software is easy to navigate and use, and the features that allow you to integrate to other systems also mean seamless integration and the least a amount of time spent on admin for the events. The recurring event feature is very useful.

Cons

Refunds need to be processed in a different software (where payments are taken) so that can be a little tricky, but only because everything else is 'in platform'

Review Source

VR

Verified Reviewer  
Agent  
Non-Profit Organization Management  
Used the software for: 2+ years

### "TicketTailor - revolutionised our business"

September 24, 2019

5.0

We have run over £300,000 of sales through - and we have had no problems with people turning up for events who are not "on the list"

Pros

Ease of use. Technical support team very efficient. Monthly fees much less than "Eventbrite" style services We choose not to have any booking fees at all for our customers. It just works...

Cons

My only reservation is that there is no support for multiple users, although we've been told this is on the roadmap.

Reason for choosing Ticket Tailor

opportunity to integrate into our website CMS

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Eventbrite controls the data - tickettailor does not. Eventbrite charges per ticket - tickettailor does not.

Review Source

RK

Richard K.  
Director  
Sports  
Used the software for: 6-12 months

### "Ticket Tailor"

December 15, 2020

4.0

Very good bar the 'User experience' elements listed above - sort those ourt and its 5 stars all the way.

Pros

Easy to use, user friendly and suits our needs well. Lots o functionality that works well but a few areas could do with tweaking (see below). Friendly and helpful Customer Services team and quick to respond when required.

Cons

There are a few obvious improvements that would help manage events especially in these uncertain times. 1. The App (Tazotix) doesn't allow you to refund a ticket directly from it (like one of main competitors) This would be hugely useful and cant see the coding being massively difficult to implement 2. Once published there is no way of selecting a number of events to make a generic change. Amendment to published events is therefore a bit labour intense especially as each change requires a tick box to confirm and then a wait while page reloads. It'd be great to be able to select a number of published events and 'edit all selected' as an option. That said, as it stands i would still recommend ticket tailor to others and will continue to use the platform for the foreseeable.

Reason for choosing Ticket Tailor

First to get a human response from and well priced

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Ridiculous cost per ticket that Eventbrite charge and slow response to customer service enquiries

Review Source

JS

John S.  
Owner  
Publishing  
Used the software for: 2+ years

### "Best option for independent businesses "

April 8, 2023

5.0

This is the best ticketing service that I have ever used and I would recomend it to anyone, purely because you dont have to wait until the event is over to collect your money

Pros

Most ticketing services don't send you your money until after the event is over and they take a massive cut. The cut that Ticket Tailor takes is much smaller and you get the money wired directly to your bank account as it comes in, which allows you to pay for the event without coming out of pocket.

Cons

Discoverability is not as good as with Event Brite, which means that people arent going to find out about you through ticket tailor, but for the money you save you can just spend a bit extra on advertisment

Review Source

VR

Verified Reviewer  
Founder/manager  
Music  
Used the software for: 2+ years

### "As good as any other ticketing platform, but significantly cheaper"

October 23, 2019

5.0

I've used many platforms and always come back to ticket tailor, i really recommend it.

Pros

Instant paypal payments for each ticket transaction No middleman fees Low fees Easy to set up and manage box office Easy to manage guests Easy to view basic insights on ticket sale performance

Cons

Occasionally need to manually resend ticket when someone doesnt recieve ticket No warning if you go over subscription tier ticket limit, just upgrades automatically

Switched from

[Eventcube](https://www.capterra.com/p/193900/Eventcube/)

Very bad customer service experience relating to a significant technical error on the patform, and higher fees

Review Source

LC

Lauren C.  
Event Director  
Events Services  
Used the software for: 6-12 months

### "Ticket Tailor is the best event software I’ve used"

October 23, 2019

5.0

I work across many clients (currently three of our clients use Ticket Tailor) and it’s easy for both our team to use and for our clients teams to use. The reporting function is excellent and any time I’ve had a problem, their cCS TEAM usually helps solve it via chat.

Pros

I’ve been in events for 10 years and Ticket Tailor is the easiest software I’ve used for smaller, highly customized events. It’s easy for our team to set up, it’s easy for our customers to check out AND it’s the most inexpensive fee structure around. I use it for big clients in Silicon Valley and small clients around Montana and it works for everyone.

Cons

The refund process is tricky through PayPal and I wish you could partially refund orders right through the software. There’s also not an option to cancel a single ticket if it’s part of a larger order so we need to do a weird manual work around here. Also, the waitlist function is okay, but I’d LOVE if the waitlist had the ability to take first and last name too instead of just email.

Alternatives considered

[Splash](https://www.capterra.com/p/143666/Splash/)

Reason for choosing Ticket Tailor

Ticket Tailor has nearly all the same functionality for a tiny fraction of the price. Even the things that we have to manually workaround are pretty negligible when considering the cost savings. Love this platform!

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

The fees from Eventbrite were so oppressive especially on our higher ticket events. Also, Universe had terrible CS and their management team was the worst to work with.

Review Source

JR

Jessica R.  
Community Outreach Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ticket Tailor boosts our fundraising"

September 13, 2021

5.0

Overall, Ticket Tailor meets all of our needs. The price point is optimal, they generously offer a discount for our nonprofit organization, it is easy to use, and customer service is responsive and helpful. The customer service representatives respond quickly and provide all of the information I am searching for. It integrates seamlessly with our website and into emails. With Ticket Tailor, we have been able to encourage advanced ticket sales and maximize our fund raising efforts.

Pros

This product is user friendly and allows us to customize the tickets, events, and images to the extent that we need. Often, I have used products that are either easy to use and don't have customization or have customizing options but are too complex. Ticket Tailor is well-balanced. We are a small, nonprofit organization so limiting expenditures on events is critical to our ability to use the funds for programming. Ticket Tailor's pricing makes it possible for us to maximize fundraising efforts. We now use it for every fundraising event.

Cons

For our events, Ticket Tailor meets all of our ticketing and registration needs. In the past, we were struggling with no feature to create tables, but that feature was recently added. There really isn't anything we have seen missing from the platform.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Initially, we switched because of the pricing.

Review Source

LW

Liz W.  
MSC Trained Teacher  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Pay as you go all the way..."

October 8, 2019

4.0

We were looking for an online ticketing solution for both paid and free events, that met our budget requirements, was attractive and relatively easy to use. Our events are both current and future (12+ months), often with gaps of months in between. TicketTailor's pay of you go feature works so well for us as we literally only pay for what we sell, at a great price too, whilst maintaining an online presence for our events 24/7. No ongoing service fee for our quieter months. Perfect solution for our growing startup. It has meant too that we can now house all our events on the one platform. Thank you TT!

Pros

Price. Pay as you go option. Responsive help desk.

Cons

Tricky sometimes to embed graphics or videos. Formatting of paragraph spacing sometimes too very challenging. Often have had an event that has big spaces in the copy that are only just good enough. I seem to have no space or a huge one. Not ideal.

Reason for choosing Ticket Tailor

Price. Moved everything over to the one platform once pay as you go option was introduced. Helpdesk is also very responsive AND very helpful. Funny to say but noticeably different from other alternatives in the market place.

Review Source

WC

William C.  
Box Office Manager  
Performing Arts  
Used the software for: Less than 6 months

### "New user couldn't be more impressed"

July 21, 2022

5.0

I am a new recruit to Ticket Tailor but, so far, I couldn’t be more impressed. They will save us an estimated $2,000 per production compared to our previous service. You can set your tickets up to accept a donation on top of the ticket fee to bring in more revenue. With our previous service, moving a ticket from one performance to another was complicated and frustrating. With Ticket Tailor, a few clicks and the ticket is moved and the buyer is notified. To add ticket buyers to MailChimp, we had to run a report, export it to Excel, and import it to MailChimp. I’m using a Zap on Ticket Tailor that automatically and immediately adds the buyer to a MailChimp audience each time a ticket is sold. Very easy to set up right on the Ticket Tailor site. And Customer Support!!! Unlike virtually every other company support in the world, you can pull a Ticket Tailor agent into chat in under FIVE MINUTES! If that wasn’t enough, they understand the question… AND have an intelligent answer. I have yet to have an agent tell me to hold on for “a couple minutes” while they search their manual or ask someone else. And they’re available 24x7! This service is a fantasy come true.

Pros

Cost and ease of use. Amazing customer service.

Cons

A couple features don't work as I'd like, but there is an acceptable workaround

Reason for choosing Ticket Tailor

Cost, features, ease of use

Review Source

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Product for Event Ticket Sales"

September 30, 2019

5.0

I have been using this after I migrated off of Event Brite due to the high fees. I am more than pleased with the transition. I have lowered my expenses by thousands of dollars per year and as a small business owner this has been huge! It does not do everything that some of the bigger players but I did not need most of the tools.

Pros

For the cost, it does almost everything I need. I run multiple events at a time and the configuration across the events is great. Great integration into my website. Extremely easy to use.

Cons

1\. Need more email and customer outreach tools in the software. 2. Would like to sell additional add ons with pictures and options (not really deep on functionality at this time). 3. Reporting is super weak!

Reason for choosing Ticket Tailor

When I was selecting the software I setup a sample event across multiple platforms. Ticket Tailor matched most of my requirements and was easier to use and more flexible for me than the other platforms. I also wanted to pick something that I think was going to be around for awhile but not pay the huge costs of some of the largest players.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Cost

Review Source

Damian S.  
Director  
Events Services  
Used the software for: 2+ years

### "Wouldn't consider anything else"

July 25, 2022

5.0

Pros

The best and very affordable online ticketing platform. Highly recommended

Cons

A bit more customisation on questions would be ideal but doesn't detract from a great product.

Review Source

NP

Nicole P.  
Event organiser  
Fund-Raising  
Used the software for: 2+ years

### "Easy to use and amazing customer service "

September 14, 2021

5.0

Extremely positive

Pros

Everything really easy to use and makes ticket entry a breeze

Cons

To put more information on the holding page before people buy the tickets

Reason for choosing Ticket Tailor

Originally cheapest and the having used it once it was too good not to use again but are still very competitive especially for a charity like us

Review Source

EW

Edward W.  
Booking Agent  
Music  
Used the software for: 1-2 years

### "For the independent musicians"

June 13, 2019

4.0

Overall, very pleased with the software and no major qualms other than the ticket customization. Very low learning curve, quick money deposits, relatively inexpensive fees and can always reach out to their team if needed.

Pros

I really like the ease of use and how simple it is to setup a store front for tickets. Super quick set up time and very accessible to manage and make quick edits if needed

Cons

I dislike the fact that we cannot customize the look of our tickets and rather are stuck with the default 'QR' coded squares that are the printable 'tickets'. We would like to see something that allows us to be creative with the presentation of our tickets and make them feel like actual concert tickets

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

EventBrite was far too expensive for the independent musician. And then they slap you with some random fees in an email saying that you have to pay this or your account will be deleted

Review Source

LW

Lisa W.  
Owner  
Retail  
Used the software for: 2+ years

### "The BEST OPTION for event ticketing and management"

June 29, 2022

5.0

Ticket Tailor has allowed us to sell event tickets to a wider audience and to keep our ticket prices low enough to allow many people to be able to afford to purchase tickets. Their fee schedule is very reasonable and free events are offered free of ticketing fees. They have been very responsive to any and all questions about navigation and I am extremely happy that I found them.

Pros

The Ticket Tailor company strives to provide a cost-effective way to manage events. Any "free" or charitable event is at no cost to the organizer! That alone speaks to their commitment to helping non-profits and businesses of all sizes to be able to utilize this platform. Customer service is top-notch! They are not only responsive but they follow up just in case. We are a small business and we try our best to manage event expenses so that we can offer more compensation to our performers. Ticket Tailor has a fee schedule that has allowed us to accomplish this.

Cons

I would like to be able to manually add tickets that were sold outside of the TIcket Tailor platform and do so without a fee. (I understand why I can't, but it would be nice.)

Reason for choosing Ticket Tailor

Initially, the cost was the main reason. But now, I will add that customer service, ease of use, and Ticket Tailor's concert and actions towards the environment are all reasons I am happy to have chosen them.

Review Source

BS

Brodie S.  
Project Manager  
Design  
Used the software for: 1-2 years

### "Couldn't ask for more."

January 27, 2021

5.0

It's just fantastic. It's so easy and the fact that they waived all fees for online events during the pandemic shows that they really are looking out for the customer.

Pros

It's incredibly easy to use. I have a good amount of experience with different online services and TicketTailor has such an easy to use interface. I have been able to delegate a lot of work to my team with minimal training.

Cons

Sometimes the chat box can be a little big and intrusive but it doesn't really matter because 9 times out 10 it's really useful information that pops up.

Alternatives considered

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[VeryConnect](https://www.capterra.com/p/149825/VeryConnect/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Ticketbud](https://www.capterra.com/p/125237/Ticketbud/)

Reason for choosing Ticket Tailor

Price, functionality, look and feel.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Price and functionality.

Review Source

GS

Gareth S.  
Marketing and Event Manager  
Music  
Used the software for: 2+ years

### "Ticket Tailor are an extremely stable online management system for selling event tickets"

February 25, 2018

5.0

Selling and monitoring of event ticket sales can be managed through your website and social media sites and becomes fully automated. It gives you an online booking office and enables the booking procedure UX to be easy to complete and payment can be secure through systems like PayPal. It automatically sends the customer the e-ticket and records their information for you to access at any time, along with sales data that can be invaluable for marketing and setting up other events. You only pay per event or within a selected number of events depending on your payment plan. You pay monthly for the period of sales you want and can stop it at any time.

Pros

Their system can be used as stand-alone and/or integrates fully with your website and social media customer touch points. Set up of your own box office is relatively easy, but it easier still if you spend time writing all or marketing information and promotional pictures before you log in. Then have everything ready to copy and paste and upload the images. However, you can save your event pages as drafts to return to later, or update at any time. You can set up different methods of payment to suit your requirements and can design the interface to match your brand. Once set up your box office becomes fully automated, so you can check in to your dash board as frequently or infrequently as you wish and check sales and data as you wish. They have an app you can download to your smartphone to be used for checking in, which saves on buying or hiring in barcode scanners and gives great data and feedback on attendance for future events.

Cons

As a small event's organiser, there is not a lot we dislike. The only modification I would like to see is to the monthly payment plan. It jumps from one event payment plan to 5 events. Maybe they could introduce a 2 - 3 event plan?

Review Source