# Page 8 | Ticket Tailor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Ticket Tailor the right Ticketing solution for you? Explore 595 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112510/Ticket-Tailor/reviews --- Ticket Tailor 4.9 (595) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 8 - Reviews of Ticket Tailor ## Showing most helpful reviews Showing 176-200 of 595 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use vC valerie C. Head of Fundraising & Comms Non-Profit Organization Management Used the software for: 2+ years ### "Ticket Tailor" November 13, 2019 5.0 We have been using for several years and found it to effectively meet our needs as we can increase or decrease the amount of events we are paying for, it is easy to change your payment plan. There is also the option to resend tickets, cancel orders etc. Pros Straight forward to use and good reporting options. Allows you to set the transaction fee and ticket price. Not extortionate for the vendor. Cons The buytickets. link wording isn't always appropriate as we offer free events, although there is a join the guestlist option this isn't on the main link. Reason for choosing Ticket Tailor Simplest reporting system I could find. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Too expensive for the vendor. Review Source Lauren C. Test Analyst Used the software for: Less than 6 months ### "Extremely easy to use and wonderful customer service" March 26, 2018 5.0 As a first-time charity event with a very small budget, the cost effectiveness of using as opposed to other sites meant that more of the money raised went to charity! Pros This is the first time I've run an event and I did a lot of research into ticket selling sites in order to figure out the most suitable site. I had a lot of questions as event ticketing was new to me and out of all the sites I emailed, provided the fastest and most comprehensive answers to all my queries. They made me feel very confident about setting up my box office and when the tickets went live they dealt with queries I had immediately (both queries turned out to be user errors!). This is such an easy website to use and very intuitive. The Ticket Tailor Help Centre is also very good and most answers you can find in their FAQs. The integration with Stripe meant that is was very easy to take payments for the event. It was also very quick and easy to refund payments if necessary. I also liked how the confirmation emails could be edited easily and details specific to the event and links to other websites could be added to it. Overall, they made my first experience of selling tickets very straight-forward and enjoyable. Cons There is nothing I can fault about but I was unable to combine selling tickets for my event with the ticket purchasers ability to book preferred time slots which was important to the smooth running of my event. Review Source Domingo Antonio A. University average technician Entertainment Used the software for: I used a free trial ### "The best ticketing platform for events of any size" June 26, 2023 5.0 I was impressed with the ease and agility with which I was able to set up my event and start selling tickets in a matter of minutes. Pros From the moment I signed up, I was able to set up my event and start selling tickets in a matter of minutes. The process of creating my locker was very easy and I was able to customize it with my own logo and colors, giving it a professional look and consistency with my brand. Cons I would like the platform to have more integration options with other tools and services. While there is the ability to integrate with some popular apps, I wish there were more options available so I could connect this platform with all my usual marketing and event management tools. Review Source GH Gemma H. Network Manager Mental Health Care Used the software for: Less than 6 months ### "Excellent ticketing platform for free events" March 11, 2024 5.0 Pros We have found very easy to use and the site is user friendly. Things are kept simple and the support staff are very helpful. Cons Not being able to link an event directly to Zoom or Teams Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They started charging for free ticket processing. As a charity with very simple ticketing requirements this was off-putting. Review Source ML Matthew L. Events Executive Non-Profit Organization Management Used the software for: 6-12 months ### "Nice interface! Super easy to use!" December 16, 2020 5.0 Excellent! They are responsive and answer your queries in a fast and timely manner. Their pricing is also competitive and makes it an excellent platform for events which do not require a too complex set-up. Pros The UI of the platform is very nice and super user friendly. Love that it is able to do a broadcast of important announcements to our ticket buyers and that it is able to have many nifty functions which are built-in which allows me to customise the forms according to what I want or need. It's an excellent product! A lot of thought has been put into it to make it both versatile and user friendly. Cons Auto-Cancellations of Tickets. As we are handling large possible cancellations every week, it would be great if for free tickets the ticket buyers are able to cancel their tickets on their own accord so as to provide administrative ease. It will also be good if they could include an auto-email generator for 3 day reminders, 1 day before event reminders which are automatically sent out/ common template which we could just tap on. Sort of like how they have set up their confirmation email being able to have global/ event specific. Reason for choosing Ticket Tailor Interface was simple and visually pleasing. Some other platforms are a bit more dated in their designs and are not as aesthetically pleasing when seen on the phone or on the browser. Review Source AB Adam B. Owner Arts and Crafts Used the software for: 1-2 years ### "A Perfect Product for Paint and Wine Nights" October 9, 2019 5.0 My overall experience has been great with TicketTailer. I can easily track and manage my events and clients. I enjoy the ease of use of the product, quick customer service feedback and open and transparent payments. Pros TicketTailer is very easy to use for not only the administrator but also for the clients. The payment integrations give many options for client payment and also the mailchimp integration makes it simple to track and communicate with your clients. I also like the feature of being able to use it for in-store sales as well. TicketTailer software allows me to quickly and easily manage my ticket sales and keep track of events. Cons With the last update the quick 'Create Order' button was buried inside of each event making it more clicks just to create new orders manually. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Eventzilla](https://www.capterra.com/p/117828/Eventzilla/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor I chose TicketTailer for the simple Price per month instead of per transaction/client/event. Ease of use and modernity of its product offering. It Ticked all of my boxes and seemed to be in tune with what a client wants from their product. Review Source Faye C. Owner Wine and Spirits Used the software for: 6-12 months ### "Fantastic Ticketing platform " December 16, 2020 5.0 Very positive. Credit to them also for making tickets for online events free for many months this year. Pros I love the ease of use with this platform. Very easy to set up and integrate Cons I've had some problems with payment issues on my CC due to Stripe where a debit of 2 cents is left and then my account has been blocked because that amount couldn't be taken off my card but they have been quickly resolved by customer service. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) costs, control over data Review Source Steven Tai N. CEO Insurance Used the software for: 6-12 months ### "Great service" November 12, 2019 5.0 Great experience Pros Price is very affordable A lot of features Cons More payment options. For example, money can go directly to my bank account rather than through Stripe or PayPal Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Cheaper, more features Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Eventbrite is super expensive Review Source JC Jen C. Fundraising Operations Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use and cost-effective ticketing solution" December 8, 2021 5.0 In researching ticketing platforms when our previous supplier was closing down, was the best option for us and met most, if not all, of our requirements at a very reasonable cost per ticket. Customer support has been great with quick and helpful responses to any queries. Pros was very easy to set up and is easy to use from a seller and buyer perspective. The charity discount is very welcomed, as is the low cost per booking and lack of monthly fees. Compared to other platforms the functionality is great for the cost. Cons There are only a couple of specific functions hasn't been able to offer but there are workarounds: transferring orders to different events (currently involves cancelling a booking, creating a new booking and applying the payment to the new booking) and the ability to edit/add custom information to invoices (e.g. purchase order numbers) which we have to do outside Ticket Tailor. Review Source VR Verified Reviewer Manager Computer Software Used the software for: 1-2 years ### "Solid Ticket Tool" August 12, 2021 5.0 Pros I love the support. They've been so quick and helpful whenever needed. The tool and ticket embed widget have worked flawlessly for us. When we had to cancel an event, the portal made it easy to issue refunds. Cons There aren't native integrations but rather these are through Zapier. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Review Source VV Viral V. Mr Entertainment Used the software for: 2+ years ### "simple intuitive and easy to manage" August 27, 2019 5.0 Pros the dashboard give you all the information you need in one place! creating and maintaining the events is easy, the features to generate operator tickets, reissuing, cancelling, voiding , refunding tickets is a breeze. very good plans available for all size of events Cons honestly nothing to dislike, the one thing i would like improved (selfishly) is that if for a plan we have the ability to create 5 events when at the event itself if we have to scan tickets for multiple events we need to switch between events and it causes some issues with queuing. if we can merge the number of tickets allowed under 5 events into 1 event it might be better suited. Review Source AK Antoine K. Gestion de clientele Accounting Used the software for: 1-2 years ### "une bonne application" November 21, 2023 4.0 Pros cette application permet l'enregistrement Cons pas de défaut selon nous dans la société Review Source SD Stewart D. Commercial Dir. Hospitality Used the software for: 2+ years ### "Highly Recommend Ticket Tailor" October 27, 2019 4.0 It has been a very positive experience with Pros The software set-up and ease of use in setting up events and getting it out to the public along with the efficient support service of the team. Cons The least, difficult but I have been arranging events that are held in 5\* hotels and provide an option for the guests attending the events an opportunity to book hotel rooms for overnight stays. So the problem is the platform doesn't allow you to develop a "booking for rooms" structure very easily. If you have event seen a rooms booking there are several room options and then whether you will be a single, double or triple occupancy - then there is the number of days with check-in and check-out options that you have to choose. This has been difficult with the existing platform but I have overcome it xomewhat.... Reason for choosing Ticket Tailor Many different reasons led to the selection of . At the time, price, ease of use and no commissions on each transactions but a tiered fixed monthly fee. Review Source jC john C. President Marketing and Advertising Used the software for: 2+ years ### "Very Happy With Ticket Tailor" October 23, 2019 4.0 Very good customer service. Quick responses and follow up is rare in our experience and never fails to deliver quality support for us. Pros We use daily and it has worked very well for our needs. Steady product improvements and a strong base of features has made the platform ideal for the type of events we execute. Cons We wish we had more ability to customize the ticket ordering process. We would like to be able to program some logic when configuring the box office. For example, some basic if-then controls would allow us to truly customize things to suit all our ticket selling needs. Reason for choosing Ticket Tailor Features & pricing. Review Source Bethan E. Business owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use with fantastic customer support" December 8, 2021 5.0 Pros Straightforward & 'clean'. They keep introducing new features based on listening to users. Customer support is second to none. Having control over how to take payments. Super-reasonable pricing. Cons A few more specific features would be great although I see the potential for them to be introduced as they grow. That's honestly the worst thing, I'm a big fan! Review Source CW Craig W. Secretary Fund-Raising Used the software for: Less than 6 months ### "Feature packed, easy to use & great for charities" September 9, 2021 5.0 The learning curve was not steep at all. Within an hour I had my first test event created. The knowledge base is easy to navigate. The support team via the chat bot are very responsive, with all questions answered to my satisfaction within a matter of minutes. Furthermore, their discount for charities is to be applauded as every little saving on expense means more to distribute to local charitable causes. Pros Key features I like - Mutliple ticket types and groups - Numerous branding options - Customisation of the ticket checkout process and tickets themselves - Ability to use HTML for event description - Promo codes - Option to ask for a voluntary donation during the ticket purchase - Management of ticket refunds Cons \- Whilst they support the venue location being a set of geo co-ordinates, this would be better as a separate input (i.e. you can choose either postcode or geo co-ordinates as the venue address basis, rather than entering the geo co-ordinates into the venue name - as you then lose the ability to name the venue place) - The HTML editor could be improved to support either external, internal or inline CSS Alternatives considered [Tito](https://www.capterra.com/p/151532/Tito-Event-Ticketing/)[Billetto](https://www.capterra.com/p/235319/Billetto/)[TicketSource](https://www.capterra.com/p/134828/TicketSource/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Ticket Tailor Primary reasons - Clear pricing - Configuration features and simplicity - Charities discount - No commitment Review Source VR Verified Reviewer Director Professional Training & Coaching Used the software for: Less than 6 months ### "Full-featured tool, with great integration at the right price" September 24, 2019 5.0 I wanted a ticketing solution that could be fully branded for my business, and integrated seamlessly onto my website. I wanted the option to have different ticket types, special offers and limited-time offers, as well as recurring events. gave me all of these at a competitive price. Pros gives me all the functionality of its bigger and pricier rivals, but at a much better price. Plus, it looks great when integrated into my website, and can be customised. The service and support has been excellent, with swift and personalised help when I needed it. Cons A bit of a learning curve (as there always is) and confusion about some of the terminology, but these were easily fixed in a good chat with support. There was no way to set up a recurring event without the Support Desk manually intervening. Again, once they had worked their magic the functionality worked well, but I would like this to be a standard function. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) EventBrite became too expensive, and also the integration into my WordPress website was clunky and ugly. Review Source AR Ali R. Operational Manager Education Management Used the software for: 6-12 months ### "Best third party Ticketing App" January 2, 2020 5.0 Pros is wonderful as it allows you to create a fully customizable form with ease. They also allow you to easily share the form in the best way for you. For me this works as a widget I can easily upload to my website. I can customize the widget and trust that it will work for my customers. From selecting the tickets to checkout I can trust customers have a professional and seamless process. Cons can do a better job at its paper attendee registration. Currently they focus on the QR system which works well but in events where paper is what is available they need to make that list more clear. The current attendee download option provides buyer details only while attendee details are not present. For that you would need to custom download a the order list for the events which is complicated and out of the way. Review Source VH Vanessa H. Festival Organiser Events Services Used the software for: 2+ years ### "Great ticket plaform for small events" October 23, 2019 4.0 Very good and will continue to use after 3 years with them. Pros Simple, good value for money and great customer service. Does the job well, easy to add tickets, track sales, export orders, refund customers etc. Also that booking fee to customer is optional - this is really good! Cons Still has fairly basic features, although they are always trying to improve which is noticeable. Would be great to have optional add ons during ticket purchases to reduce the number of tickets on main page (e.g. if your event has paid extras such as dining, spa, glamping...) also the option for customers to pay in instalments which is becoming popular in events. You can do this manually fairly easily but would be brilliant if it was a built in feature and customers got sent remiders automatically. And finally the option to collect emails for a mailing list, a GDPR compliant opt in or opt out at checkout. Review Source EJ Emily J. treasurer Performing Arts Used the software for: Less than 6 months ### "Easy enough for an all volunteer organization" March 31, 2022 5.0 We have been doing paper tickets, handling money etc for years. Our prior online ticket selling software required attendees to exchange their online purchase receipt for a real ticket which caused lines. This was absolutely seemless between the qr code scanning and having a door list. Pros Setting up our event in Tickettailor was a snap and the barcode scanning the night of the show was ridiculously easy. I saw the fear in my volunteers' eyes when they were told they were using an app, but afterwards they all said that it worked perfectly! I had to contact tech support a couple of times, always received a helpful answer in minutes. Cons There is a discount code that applies to all tickets of a type per order, and one that is % or $ off that is a one time use code. Would like a % or $ off option the entire order for a multi-use discount code. But that is very minor Alternatives considered [VBO Tickets](https://www.capterra.com/p/139984/VBO-Tickets/) Reason for choosing Ticket Tailor Price, ease of use Review Source CC Carl C. Chief Operating Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "Perfect for selling tickets" November 11, 2019 5.0 is literally like adding a whole new department to my business. Its like having an event organizer. It does everything from sell tickets to checking in guests. It is really like having a full time employee. Its simple to use yet extremely efficient and dramatically productive. Even after the the event is over, it serves as a great organizer of past ticket sales. It links great with mailchimp so that you can keep in touch with your ticket buyers. This truly is the best thing I have for my business Pros Everything about this is great. It user friendly and very efficient. It saves a ton of time. Its like hiring an event organizer. Everything you need is here. easy to navigate, easy to keep track, easy to organize. Cons Nothing.. there was literally nothing I didn't like Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) Reason for choosing Ticket Tailor Its introduction stage was much more user friendly and easy to learn. The costs were better as well. Other ticket sale services' had busy sites and costs seemed to high. Hard to navigate and be clear on what they were giving. None made reference to discounts for nonprofits. Review Source AB Alex B. Events Officer Events Services Used the software for: 2+ years ### "Great easy service" February 12, 2020 5.0 Pros We've used for a few years now for selling tickets for events; the platform is really easy to operate, you can add multiple events on different cost plans and it's very easy to add the details of the event, capacity levels, pricing and lots of information to make it easy to track sales levels as well as creating an easy sales experience for your customers. You have options to add on small charges to tickets to recoup cost of using the platform and we've always found it works out cheaper than using other ticket platforms who take a percentage of each ticket sale. Easy, great service and will continue to use. Cons Check-in app was a little difficult to set up as the app you need to connect had changed and this information hadn't been updated on the website, so we got it working in the end a little too late to use for our last event but will use this year. Review Source MM Matthew M. Development Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Tailored to me" October 10, 2019 5.0 Pros Just how fluid it all is. Easy to use and love the options to customize. Cons I don't necessarily have anything I dislike. The only thing is maybe not being able to upgrade to a different ticket purchase after already making a purchase. ie.. customer buys a general admission ticket and now wants a VIP ticket. I haven't been able to find away to upgrade unless cancelling an order. Reason for choosing Ticket Tailor Price and what I get for the price Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) They are too confusing Review Source Beckie W. Business Owner Food & Beverages Used the software for: 1-2 years ### "Highly Recommended!" December 27, 2018 5.0 We've been using TicketTailor for our small business for nearly a year now and have found it fantastic! Pros Really flexible, easy-to-use and fair fees - makes selling tickets to all our events a dream! Cons We've not encountered any issues using to be honest. Review Source CB Christopher B. VPMarketing Non-Profit Organization Management Used the software for: Less than 6 months ### "Great for a nonprofit Music org" December 13, 2019 5.0 Being able to incorporate the fees into the ticket purchase is clutch. Before we would lose the transaction fee, the ticket fee, and more, but now that can all be incorporated and passed on to the consumer. That's helpful for a small nonprofit. Pros has been a great fit for our nonprofit organization. For our ticketed events, we were able to quickly create event pages, promo codes, embedded widget code, and customize our event perfectly. The short ticketing link makes social media posting a breeze without having to use a link shortener. As a nonprofit, the fee structure is very straightforward and affordable for us based on the tickets sold— we are even able to apply the processing fees to the transactions so the full ticket amount is received! Customer service has been super responsive, and liking multiple payment systems was painless. A feature we haven't used yet but are looking forward to using on the day of the event; their ticket receiving ap! Definitely worth checking out. Cons Sometimes the widget doesn't show up on our squarespace page, but I'm not sure which system the error exists on. The widget could afford to be more customizable, particularly in shape/design/etc. I'm not solid on the donation aspect when not in conjunction with a ticket purchase-- does it work? Unfortunately I haven't been able to devote the time to figuring this out. Review Source