# PawnMaster Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PawnMaster Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more. Source: https://www.capterra.com/p/112512/PawnMaster --- # PawnMaster Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PawnMaster ## What is PawnMaster? PawnMaster Classic by Bravo Store Systems is an on-premise point of sale system tailored specifically for pawn shops, offering a secure and customizable solution to streamline operations. With its user-friendly interface, the software enables swift customer processing in under 90 seconds, reducing wait times and enhancing customer satisfaction. Its inventory management tools help maintain a clear overview of stock, while the comprehensive reporting suite provides actionable insights into various aspects of the business, from loans to staff performance. Designed to accommodate growth, PawnMaster Classic offers scalable add-on modules such as customer loyalty programs. Trusted by numerous pawnbrokers, PawnMaster Classic stands as the preferred on premise POS choice for pawnshops. ## What is PawnMaster used for? [Pawn Shop](https://www.capterra.com/pawn-shop-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PawnMaster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bravostoresystems.com/&name=PawnMaster) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PawnMaster 4.0 (19) VS. [4.8 (74)](https://www.capterra.com/p/139930/CashFootprint-Point-of-Sale/reviews/) Starting Price $150 Per Feature, Per Month Starting Price $99 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (19) Ease Of Use 4.7 (38) Value For Money 4.3 (16) Value For Money 4.9 (32) Customer Service 4.2 (18) Customer Service 4.8 (37) ## PawnMaster alternatives [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (119)](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/112512/PawnMaster/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Barcode Recognition The ability to identify a barcode on or within an image or packaging Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. PawnMaster 37 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Organize and group data or items based on various criteria Track and manage adherence to policies for any service, product, process, or supplier Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Distribution and delivery of funds to approved borrowers Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Provides intelligence to make the right inventory purchasing decisions. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track sent and received payments, invoices, and bills. Accept and process customer payments for products or services using hardware and software Submit reports to federal agencies in order to ensure adherence to local policies. Track and manage the profit margin between the cost of a product and its selling price. Evaluate the degree to which business operations bring monetary gains Create, send, and track purchase orders and their statuses Upload, track, and submit receipts in a central database Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Reports specific to sales analysis for trends and strategies Get Advice We can help you find the software with the features you need. Features 4.1 (19) 4.1 Based on 19 reviews ## Pricing Value for money 4.3 (16) PawnMaster Classic Packages $150.00 Per Feature,Per Month Value for money 4.3 (16) 4.3 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (18) 4.2 Based on 18 reviews ## User reviews Overall rating 4.0 Based on 19 reviews Filter by rating 5(12) 4(3) 3(0) 2(0) 1(4) Mentioned topic Sorted by most recent DJ David J. Owner Consumer Services ### "Pawn Master " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2021 Without PawnMaster we would not have survived the past 25 years. The ease of use of the reports available are unbelievable. With just a couple keystrokes, I can access anything needed. I would recommend PawnMaster to any Pawnshop new or old. Tech support is stellar with friendly techs to help and solve any issue quickly. With the ease of using PawnMaster your business will strive. Pros This software is so easy to learn and use. Very easy to access all my files and reports. In 25 years we have not found a single problem with this system. Employees find it very easy to their jobs without mistakes. Cons For us, we found no problems with the software over the years. If anything arose, a phone call was all that was need. Reasons for choosing PawnMaster My cousin used to help install PawnMaster when it first came out in Seattle to the local shops. He said he looked at other software but said you can't beat PawnMaster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tim M. Store Manager Retail ### "PAWNMASTER " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2019 PawnMaster has streamlined the way we run our store. From inventory to balancing the books this program does it all. Major time saver to say the least. Pros The ease of use and the ease of being able to make a new person run with it pretty much right from the get go! Cons I personally have not found a con with it yet with what we do with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tami B. owner Retail ### "Can not say enough great things!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2019 Will not do business with any other software company . Best ones for our needs in a nut shell! Pros We have been with Data Age since 2004 and have never once regretted our decision to go with this top notch company! Everyone from sales to technical support all the way up to the Owner himself are nothing short of amazing!! I can not stress enough how much we appreciate the way these folks do business!! Cons Windows 10 updates wreak havoc with Pawnmaster but it is not Pawnmaster's fault. They do correct the problems after any update that interferes with the way their software operates which is all they can do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Roger M. Owner Banking ### "The bets Pawn Shop Software in the USA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2019 We have been running Pawnmaster for 4 years now and have to say we LOVE it Pros Ease of use and EXCELLENT customer service! Cons Some parts are a little un-intuitive but nothing to worry about. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dustin B. Manager ### "Great service and highly capable software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2019 Pros Ease of use, great reporting and flexible functionality. It is a one stop shop for every transaction type in the pawn business. Cons Report manipulation. Would like the ability to export raw data to excel for custom manipulation. Functionality does not currently exist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jeff A. CIO ### "PawnMaster Pawn Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2019 I would recommend this software to any Pawn business who is looking for a software product that will make you successful by supplying the software functionally you need to make your store process sales, Layaways, Pawns/Loans, Inventory efficiently. Pros Great Pawn software that has all the functionality needed for running a successful Pawn Business. Great team and support to work with and is always very responsive and supportive. Cons Build on the great Pawn foundation to continue to work on cross store functionally that supports multi unit stores better in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lori H. manager/owner Retail ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 30, 2019 I trust Pawnmaster. I do not understand how some stores function in this day and age with not using software. As long as we have our store we are staying with Pawnmaster Pros The report menu and management menu are a huge help. There is quite a learning curve and we still are learning everyday what we to use to help run our store but customer service and the online tutorials are a great help. A big advantage is you can pick and choose what best fits your store operation when setting up your software and always contact Pawnmaster if change is necessary in the future. Cons Some areas of the software need work as far as user friendly - with not being a computer tech savvy person it can be overwhelming making sure you are doing the function correctly but again the customer service we have found is very helpful but a bit slow to respond some days. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jenny D. Pawn shop owner ### "I paid for a product that I never got! And worsed is they never refunded me either" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 22, 2018 Pros What software I paid for a product that I never got! And worse is they never refunded me either. The demo on u tube is all great but they promised so much and never delivered anything. Cons I didn't receive the software even after paying and never receiving a refund. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 29, 2018 First, we apologize you felt you did not receive the products and services you expected, as PawnMaster prides ourselves on providing exceptional customer experiences in 50 United States and 30 countries. After doing some research into your account, it appears our development team spent time with you to ensure your software was set up to meet regulations in South Africa. Based on our documentation, they were still waiting on some information from you to complete your setup. We would love to continue to work with you, should you like to do so in the future. Our team would be happy to revisit your account and do their best to pick up where it was left off. MC mike c. owner Retail ### "not user friendly" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 17, 2018 all I wanted was a free Godex jewelry label printer as compensation for 6 months of trouble and financial loss. I felt I was done wrong by being pushed around, the printer would have made me feel appreciated as a new customer. Everyone, keep a eye out for my youtube video about all my system's problems. Pros customer service talks with great respect and courtesy. The reports are very useful and specific to certain info. Thats all I have for Pros. Cons Im surprised my mouse has not wore out. It is increadable how many clicks you have to make in order to do something. It takes me 10 clicks of the mouse just to upload to the DOJ. Log in log out is a pain when you have to find something in the system.I had 6 months of issues in the beginning. I went through every upper level tech. Lost a few amount trying to get the settings right. I asked multiple times for a free printer as compensation, and they said that couldn't be done. Whenever they fix a problem, you have to watch that they didn't accidentally change things. One time they fixed my system, later on that day I noticed the ticket writing fee was lower.The data transfer came with a lot of bugs. One time, I had 4 people working on a problem and the final outcome was an "ANOMALY", no one knew what happened. Callbacks are 50/50, many times I had to call them back and see what was going on. My account manager doesn't always respond to my emails, not that he responds late, he just doesn't respond at all. Unless your computer is dead in the water, good luck on an immediate callback. I put in a request for a small fix, tech called, the line was disconnected. Waited for an immediate callback and nothing. Today is Saturday, I will have to wait another few days before I call back. This happened before, I gave up and called after 2 days of waiting. I hate it when they give me the run around from tech to tech. If the first tech doesn't know, he passes it off to someone else. Then I have to start all over explaining what the problem is. I went through 4 techs one day, all scratching their heads. In the end, I had all four together on the phone trying to figure out what was wrong. That is when I had the "ANOMALY." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Nadya C. Admin assistant Retail ### "Awesome" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 7, 2017 Overall would definitely recommend to anyone in need of this kind of software. Pros easy to use, fast software, does not take forever in load time, updated frequently so it's true to inventory Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/112512/PawnMaster/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Bravo Store Systems vs PawnMaster](https://www.capterra.com/compare/112512-161834/PawnMaster-vs-Bravo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)