Who Uses This Software?

Small to medium business.


Average Ratings

183 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.95/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Duoserve
  • www.duoserve.com
  • Founded 2001
  • United States

About ScheduFlow

ScheduFlow is the only cloud based native Windows desktop application that allows you to create and share schedules and contacts through the Internet. See why we are rated 5 stars by CNET/Download.com editors and users, and 5 stars on nearly every comparison website. Check out our outstanding interface and high end scheduling features. ScheduFlow is the only true desktop app that works with mobile devices. See why 15 years of time management expertise can get your business to be more successful.


ScheduFlow Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations

ScheduFlow Reviews Recently Reviewed!


ScheduFlow

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is an easy product that connects your phone and computer. This helps organize and get tasks completed.

Cons: I have sothing really bad to say about it. Straight to the point product. Easy to use and practical.

Very quick set up an intuitive scheduling tools allow for easy initial navigation!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Delivers exactly what is promised. Does not overdo with frills and unnecessary additions to the software. Very simple integration and sync with Samsung and Microsoft Pro devices.

Cons: Had initial issue with setup and integration on iPhone but Customer Service was able to very quickly resolve the issue.

Overall: Easy access to our schedule anywhere to look up clients, adjust appointments, schedule new ones, etc without having to be in the office at all times. Very simple schedule print selection makes the beginning of the day that much easier with a paper schedule to hand out as well.

This is an easy to follow scheduler

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its easy to use and for those who are not computer literate it is for them to follow. It is easy set reoccurring appointments.

Cons: I feel there needs to be a option to have it on your phone without being charged extra for phone accounts. Most people are on their electronic devices more than their laptop or computer.

Overall: daily scheduling

Excellent appointment option

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ability for shared calendars and color coding appointments so that you can see status. Also using the mobile app.They have great communication and resolve any problem or confusion I have had in a timely manner.

Cons: I cannot search within the subject line or description line. Also adding new clients takes too long if you have 400 or more.

Overall: Mobile app, shared calendar, and easy access

Vendor Response

by Duoserve on April 29, 2018

Thank you for your review Dr. Hahn. While you cannot currently search by the subject or the description, that is something we will likely add in the near future. You can, however, search by any client and pull up all their previous and future appointments. In terms of adding clients, you can import a large list (whether it is hundreds, or thousands) of clients from a comma delimited file such as .csv or .txt. This option is available under the administrator menu. You are welcome to contact our support team if you need help importing clients.

Great appoinment scheduling software!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and manage. Appointments are easier to keep up with. Simple to change appointments as well. Customer service is GREAT if there is ever an issue. I've had one small issue which was responded to very quickly and resolved in a timely fashion.

Cons: There aren't any cons with this software that I can think of. The price isn't even that bad unless you have a ton of computers.

Duoserve has helped me grow my business and stay organized

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's available to all my staff, both office users and mobile users, and everyone sees our schedule changes in real time.

Cons: That I can't apply more than one client to an appointment. Sometimes we work with more than one client on a job and if I were able to assign them all I wouldn't have to track it in an additional program, it would be my preference to just have all the information in one place.

We are in trial right now....

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to use and that you can make it work for how you need it to work. That is what we needed and it is a perfect fit.

Cons: The customer service was not the best in the beginning but it def is much better now.. they prefer you to email instead of call so that is different for me but I am working with it.

Overall: Makes life easy for scheduling!

Simple and easy to use

Apr 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use, its clear, its easy to customize if needed for whatever additional options you might want.

Cons: Some of the things we don't like is the difficultly with remote scheduling. There is also no app for iphones.

I am very happy with this software. Very friendly user . Easy to use .

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly. Using for 4 years . Never had a issue to figure out . Easy to find add clients information.

Cons: Easy to make appointment. Or copy appointment. Easy to move or edit . So easy to see how often or record pf their visit .

Very grateful and wishing for a lot more.

Apr 03, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It's simplicity.It's simplicity.It's simplicity.It's simplicity.It's simplicity.It's simplicity.It's simplicity.

Cons: Very limited Color Range.
Can't Cut and Paste.
Can't simultaneously work with Calendar and Reports.
Can't change Client Data from Calendar View.
Time of day is not listed on both sides.
Can't use a 24 hour Calendar.
Don't have optional Weekend View on Work Week.
Can't assign meaning or functionality to colors.
Complicated to stop recurrence when that is needed.
It would be great to auto-count hours scheduled per day, week & month.
No On-Site Tutorials - Cumbersome Knowledge Base - Old School Help - Tough to Contact You.

Overall: Simple reliable access and use.

I love the software. This has made a significant difference in our business.

Apr 03, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's ability to change the appointment so easily. We can move the appointments from day to day by dragging it over. We can view it in weekly, daily, or monthly views.

Cons: Tied into the internet server. When we lose our internet, we lose our ability to utilize the software.

Overall: Makes our scheduling easy.

Great scheduling system!

Apr 03, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Scheduling is super easy, but best for office type scheduling. Easy access from your computer! Software is pretty versatile.

Cons: Needs an app for mobile devices. Is not geared toward outside service schedules, but we make it work.

Overall: Better organization for our customers!

Capterra-loader

Used across our organization

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, simplicity. We choose this as an alternative to far more expensive software. It saves our dealer group thousands of dollars every year.

Cons: We really don't have any complaints. We've rarely had an issue in 5 years of use in 3 locations. When we have had an issue it was promptly resolved.

We have been using duoserve for years and everything runs smoothly.

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The cost! I just needed a simple program and deserve met my needs without charging me a fortune. I checked several programs and the prices were out of my reach for what I needed.

Cons: I wish I could rename the categories. I have users, techs, and categories for the calls. It's not a huge deal but when I have to update something I have to search for which category I put it under.

Overall: Techs are able to have their schedule on their phones.

Have tried a few different scheduling programs and this one works the best for our shop

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use with a lot of functions. Was very simple to get use to. It is nice that we can use the same program on multiple computers and it updates itself fast.

Cons: however worth it, I find the program a little pricey.....also, a longer contract term should be available at a discount.....

Overall: effectively keeps up on schedule

Program looks dated. Don't like that I have to download it.

Mar 29, 2018
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Value for Money

Cons: Too complicated, have to download the software. Couldn't figure out how to use it effectively. The software looked very dated, but it looks modern on their website. Doesn't match the product you get.

Overall: Not much. Couldn't use it for my business.

Vendor Response

by Duoserve on April 02, 2018

Thank you for your review. Our software matches our website exactly, and it is not dated in any form or fashion. If you need assistance getting started, please email our support team and we will be glad to set up a demo. It only takes about 3 minutes to get up and running.

Excellent customer service, convenient and super easy to use.

Mar 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I like that this software is clean and simple to use, especially on my mobile device. Just a few glitches but there is always room for improvement.

Pros: I use this software through one of my clients as it their preferred software for scheduling. It was super easy and quick to learn, not much training required at all. I like the fact that it is very convenient and simple to use via desktop and mobile device and have noticed that this is the only desktop app that actually works extremely well on my android device without any glitches. You can easily share your contacts info and share appointments also. I also reviewed a free demo before using this software that was step by step simple so this would be great for users that are new beginners who aren't software savvy and also great for advanced users.

Cons: Holiday dates are not automatically uploaded or shown in the calendar. There isn't a "back" button should you make a mistake so you will have to create a new event. I do not pay for the service since I use it through a client but have heard it is a bit higher in cost compared to it's competitors.

Amazing

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We can take our schedules anywhere we go. We can color code our appointments and also have multiple calender's.

Cons: When we click on a appointment and when we close it the date changes from 3/12 to 3/13 that is the only problem that we're having a problem with.

Overall: More organized in our office with schedules

Vendor Response

by Duoserve on March 26, 2018

Thank you for your review Adriana. In terms of the message about date, please email our support team so we can give you a solution, as we don't have any known bugs. It may be a preference that needs to be changed.

Easy of Scheduling

Mar 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We started with the trial version and moved to subscription as we were pretty impressed with the tool. It is easy to use, time and cost efficient and can be accessed on any device effortlessly

Cons: It doesn't send alerts on devices when you are not using it, so you don't get to know of any scheduled appointments, meetings etc

Will fill your need

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Had a great experience with this software as it helped keep me organized with my scheduling. I love that it works with my mobile device too. Very easy to navigate and a low learning curve. Great value and will fill your needs.

Cons: It's a great value but I wish the price wasn't so high. At the time my company was smaller and it was a stretch to try, but well worth it. Available features and customized reporting could be improved.

Simple and user friendly

Feb 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Really user friendly that makes everything seamlessly integrated. This greatly facilitates planning of schedules.

Vendor Response

by Duoserve on February 13, 2018

Thank you for your review. We are glad you found our software seamlessly integrated.

Very easy to use

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very professional, I use the software, for my business. I don't have ask any questions at all about the software because it is very easy to use.

Vendor Response

by Duoserve on February 13, 2018

Thank you Jessica for your review. We are glad you find our software user friendly and simple to use.

Very user friendly

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Again very user friendly. Having color coded options make it easy to coordinate my day. Finding appointments is a breeze.

Overall: Another very beneficial asset to making my busy life a bit simpler. I always like my calenders to be viewable in an at a glance way.

Vendor Response

by Duoserve on February 13, 2018

Thank you Deborah for finding our software user friendly. We are glad color coding options help you run your day more smoothly.

Looking at using scheduleflow for making open enrollment appointments, did not get a chance to fully

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Integrates with outlook. Makes it easy to schedule appointments for all staff. Very user friendly. :)

Cons: I wish i would have had more time to implement with our staff for open enrollment this fall. Not a con of the software, just staffing did not make this possible this year. I plan to further work on this for next year.

Overall: None yet, we are still in need of implementing this software within our company.

Installed and went right to work!

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use. This software allows the user to make the choices they need without having to "work for it".

Cons: I miss having a "go back/undo" button. I haven't seen on in this software. I make mistakes and don't like having to worry about everything being perfect before I submit them.

I love SheduFlow. It was so easy to learn and works great for my needs!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use. This software makes my sheduling so easy. I love that it keeps all the information on my contacts. It is great that I can access all my appointments and contacts from my PC, tablet or even my phone. This is great and so easy to use.

Cons: The program is really great. There are a few simple changes that could be made in the contact area, but other than that A+.

It was great, better than average

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Software is built well, easy to navigate, well versed, and intuitive. the applications are simple and direct.

Cons: IT could be better in some ways. the room for improvement is there, making the objective easy to target and navigate.

Overall: it improved day to day activity a great deal.

Great, easy to use and very functional

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I found the program very intuitive, easy to use and it also looks great! Would recommend this to anyone looking for scheduling software.

It's a decent program that yes the job done

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: its Simple and easy to get used too. Anyone can figure out the program in just a few minutes. It's quick.

Cons: I have nothing negative to say other then the cost is a bit of a nuisance I wish the free version was a bit better

Great software - I found it to be really helpful!

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Value. The features of this software are great for the price.

(I was given an incentive for this review.)

Cons: I wish it were more customizable. Different users will have different needs so being able to customize more would be helpful. The software also doesn't integrate with other programs that we use.

Best I ever used

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The way you can share group calendars from anywhere and any device. It gives you more of a sense of control over how you use and manipulate your calendar.

Cons: There is a significant learning curve. This app currently appears to be available for Android only. The ticketing system is easy to miss but you can submit a tech support ticket

Overall: Able to manage my daily schedule much better and more efficiently. I also like the interface

Limited experience, but it didn't grab my attention

Feb 07, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Clean views, nice calendar look and easy to read
Easy to create meetings with multiple people attending

Cons: Not very feature rich
It wasn't easy enough for me to prefer over Google calendar, but our team doesn't use Google

awesome

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and fast I really like it so much I cant imagine my life and my work without it and everyone really should give it try

Overall: my work became much more more more better and faster

Excellent choice for startups

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to customize for my requirements. Accessible from all my devices. Quick and easy installation.

Cons: Pricing is bit high as the number of users grow. Some of the configurations such as adding new users takes a bit effort.

Everything is very smooth

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Smooth, easy to use. Help me control everything better. It is one of the most useful software I use so far.

Cons: Bug sometimes. Sometimes whenever I click on the Ready button it kicks me out. So far so good. Can do better.

I've had great luck with ScheduFlow!

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We started by using the offline version, which worked 6 years ago for us, but moved on to the subscription version. Much, much better for us!

Cons: At first the system wasn't something I was used to, but customer support we great to help have a smooth transition from offline to online versions.

Overall: Made scheduling conflicts disappear basically

We used this as a solution to scheduling field services techs. I was compensated for this review.

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Being able to use cross platform, ease of use, and having a free trial before having to pay was a plus.

Cons: The largest drawback to me was pricing, I would prefer a less expensive product. No real drawbacks aside from that.

Overall: It served the purpose of scheduling multiple technicians in multiple locations.

Great product, easy to use

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software was easy to use and has powerful features. I like that it is compatible with all mobile devices and has a native Windows interface.

Cons: If there is anything to complain about it is that it would be nice to integrate with other software. Like our accounting software so we don't have to maintain two databases of client information.

very easy to use

Jan 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: use of multiple calendars at a single glance from different vantage points, and multiple options for mobile and computer use

Cons: cant see all the slots depending on the size of the monitor, maybe it is a setting i need to adjust on my end

I've been using SheduFlow for a few years now. We use it to schedule our holiday apartments stays

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The display is easy and allows us to visualize activity over many apartments. Fairly easy to input new holiday stays

Cons: Can't input ICals, new events scheduled automatically as entire days and creep over the next day when accessed.

Overall: easy visualization of mutliple complex events

efficient and utilitarian program customizable to most needs

Jan 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: Its cloud based so very easy to access from multiple platforms. Updates instantly for all users. More cost effective than purchasing industry specific software with less functionality.

Cons: Customer support is difficult to access and not helpful in a timely fashion. Periodically for unknown reasons program needs to be reinstalled to work again...may be a problem with updates.

It has been brilliant

Jan 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simplicity. The application is realy useful. The help line are very helpful, I had a probleme and they resolved it immediately.

Cons: I least like the time it takes to load, sometimes it can take a long time but otherwise it is fine .

Very easy to use, load and train staff with

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, functionality, easy to train staff. The possibility of having mobile access is very nice too

Cons: Day sheets are not verb customizable . We had difficulty receiving support on one occasion but has been good ever since

Excellent

Jan 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and great customer support. It helps with my efficiency and able to look up my schedule in a clean and organized manner.

Cons: I don't need to use it too often. So, it is not that practical for me. I think once I get used to it, I will use it a lot more.

Overall: It helps me to be more efficient and can act as a reminder for my scheduling.

Capterra-loader

It was hard to work with but I figured it out

Jan 26, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: What I like most about the software is that I could schedule things and be able to see others as well.

Cons: I do not like the most about this software the fact that it is not as user friendly as I had hoped to be.

User Friendly Highly Recommend

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: After extended review of the product, I thought it was very user friendly, easy to maneuver. I like there's also help if needed.

Cons: The cost of the product is a little high. I think there should more discounts at least in the beginning.

Work fast, very dependable

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate and use. Very reliable and messages sent instantly. The message were exactly what was sent.

Cons: Cost more than I am ready to pay. Plus unreliable employees bit no fault of software. Once I get reliable employees will look at reusing.

Overall: Easy to use and very functional.

ScheduFlow was simple and straightforward! (Incentivized Review)

Jan 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I appreciated the familiarity of working in windows. Interface was straightforward and easy to pick up.

Cons: For our business, it did not suit our specific needs. We need a tool that allows us to schedule clients/jobs AND propagate that schedule to our employees.

Like it so far . could be easier to customize

Jan 26, 2018
4/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is reliable. No down time. Updates are easy and few . Works well with more than one Computer. Appointment times are nice format .

Cons: Need help for setting up more categories for waiting for parts , in progress , Ect . Would appreciate call or email to resolve.

Overall: Daily use

We have been using the scheduler since 2009

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easily keeps schedules for 5 staff members in a busy research office. Even those that are technology challenged can use this without much help.

Cons: Inability to run customized reports can be frustrating. Other than that I can't think of anything negative.

Love the ease of use. Wish it had some addisional selection features to print, but love it.

Jan 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use. easy to explain how to use it. I can see multiple employee schedules at the same time. The contact list it creates and when looking for a contact it makes them easier to find.

Cons: The printing options it has. Would have loved to be able to print the schedule as viewed on screen without having to do a printscreen

Overall: Made my scheduling life easier

Schedule Flow was very helpful when I called in. They helped us resolve the problem we were having.

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly and easy to schedule. When we are scheudling it is very simple to look up job names and customers. It is very nice being able to print off the schedule as well, so we can hand our customers their schedule.

Overall: The benefits we have using this software, is being organized on a daily basis with scheduling our clients.

This has been a great product for our business.

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact that every computer is linked together and appointments instantly pop up. A user in the front of the business can schedule an appointment for a user in the back and never have to tell them. Also, reminders can be set to automatically pop up. For instance you can make an appt recur to remind yourself to pay a bill or contact a customer.

Cons: Some of the use takes a bit of a learning curve. It could be streamlined a little. The process to add users could also be streamlined a little more but ultimately the pros outweigh the cons.

Overall: The ability to schedule appointments across multiple computers and users.

It is easy to see all the daily appointments and move them to a different day or time.

Jan 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can see the appointments and that you can have several users and give them different permissions. It is easy to schedule and move appointments.

Cons: The customer service was a little difficult to work with but when you are able to get them they are easy to work with.

Overall: We don't have to use a paper schedule and buy tons and tons of white out any more. It is easy to share the schedule with everyone so people can know what available days they have to do different jobs.

We have used DuoServe for a few years now and it has definitely helped us out over the years.

Jan 25, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We like how it will keep up with all customer information, past and present appointments
Ease of access from mobile phone
Can add as many resources as needed

Cons: Would help out tremendously if there was an app for this software
It's formatted more towards an office setting and not an outside service software (but we have managed)

It fits our purposes at work, note-taking is good. Can't check from home is a big bummer(licenses)

Jan 04, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality

Pros: I like that anyone on the system can edit the schedule and that it updates fairly quickly. It is great for being able to check notes across different users which is a plus.

Cons: Honestly I am very frustrated that there is no ability for me to check schedule from home. ON days that I am off I have to call in and ask an office staff about what changed on my schedule or come in to work to check. It would take my organization using another license for me to have functionality at home.

As a small business ScheduFlow as been a great scheduling tool.

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use right from the start. Don't have to worry about doing a backup. Can access from home or on the road.

Cons: Mobile access should be a standard feature and be similar to the desktop version. It would be nice to have a notes feature for each scheduled item that is different from the description box and would also allow for attachments.

Overall: Cloud based scheduling software that is easy to use.

Works great

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Product works great for our scheduling for our repair shop, helps us book hours for each technician.

Cons: Doesn't Auto refresh all the time sometimes you have to refresh yourself. Which can cause scheduling issues if you don't remember

i use this software every day and it serves my purpose well, easy to use

Dec 04, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the easiness of being able to move around appointments - being able to check past history with no problems

Cons: not being able to "undo" if an appointment is accidentally deleted - would like more color choices for appointments

easy to use. Good experience

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: it is easy to use. provider was really satisfied. it was easy to make appointment for patients and add information.

Cons: couldn't use it with our emr system.

Very useful for my company

Aug 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, very functional, pricing isn't bad, and I don't know what else to say about. I haven't had it long so time will tell

Cons: I wish that it had more color code options. Again, I really haven't had it very long so I'm still learning and when I have had it for a little longer maybe then I can say more

Office Manager

Aug 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to create and color code each employee and each type of service. This makes it easy for us to look at the scheduler and know exactly what the employee is doing based on the color as well as the status of the actual service call.
It is very reasonably priced for all that it offers.

Cons: We would like to to be able to integrate with QuickBooks and read our customer base so that we would not have to enter customer information twice.
We would also like to see that the software become available for Apple computers. We have recently switched to Apple computers and as of yet have not found a program that works as good as ScheduFlow within the Apple apps. Therefore we have both Apple and Windows computers at the desk and this is cumbersome.

Great Calendar

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Gives me all the options I need. I like the reports it allows me to export and the ability to use it from the comfort of my home. Would definitely recommend.

Cons: Does not sync with one of my programs but it is not a huge deal I still love using this program for my business!

does all we need it to do

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Versatility and record keeping, ease of following the schedule and seeing only what you need to see for you department.

Overall: makes my scheduling easy and fast to update daily schedules

Great schedule program. works well for our needs. A lot of time and design went into this program

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: multiple stores can use the program. Easy to use. Great functionality and design. also has mobile access.

Cons: I wish they had tech support that answered phone immediately... but they do respond well by email.
At times our licenses get hung up and even though we have extra available we cannot add new people until tech responds to email... frustrating.

Overall: smooth schedule throughout the five locations

Great easy program for our small business

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, easy to train others on, multiple resources can be listed at once, holds high number of clients.

Cons: Format, availability to search could be better. Customer service can be tricky to reach on off days, but always very helpful.

Awesome

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and makes my job so much faster and efficient. Would recommend to all managers as a tool.

Can't function without it!

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Seeing my entire shop workflow each day at a glance. The color coding helps, would actually like another layer somehow.

Cons: The times when double booking time and not being able to tell which apt was scheduled first. Customer support is not on my time.

Overall: Multiple users, ability to see our whole shop's work flow each day.

ScheduFlow handles almost all of our scheduling with great ease.

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It hasn't failed us yet, Not bad for the money. Good quality! Helpful operators. We have the option to have multiple services on one schedule.

Cons: We're not able to confirm appointments via text from our site! When we have a simple question we have to pay each time. Need simpler way to add new clients, need easier tracking past invoices of clients.

Overall: Keeps us on schedule with ease

We have tried a couple different scheduling systems & we like this one the best

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use is much appreciated. Overall the program was really easy to learn and setup. Fits our shop perfectly and was exactly what we were looking for.

Cons: It should tell you if the name being used on the schedule is duplicated. I find we have to go through and delete the duplicates

Overall: Easily schedules our days.

We have been using ScheduFlow since 2008

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of scheduling and the speed of the software is great ! Adding resources and clients is easy too. Looking up customer history and forward scheduling is a breeze and works very quickly.

Cons: More room for notes in the client information. Keeping a history of the clients in these notes will help. A button installed on the appointment window that contains that clients notes would be ideal.

Overall: Greta scheduling software !

We have found this program to be extremely useful

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Our business serves multiple states so having the option to view multiple calendars at the same time is definitely a plus!

Cons: We use 2 different sized monitors in our office and sometimes one computer shows more on the screen than the other but this is extremely rare and a non-issue.

Great system that is easy to use.

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and being able to customize the system is a great feature. Really like be able to move appointments around with ease.

Overall great scheduling software!

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Helps us keep our service technicians jobs in order. I like how you can print the schedules in different ways. Also, searching by the customer and pulling up all their appointments is a plus.

Cons: Would like to search by city (not just customer)
Would like to have a field to put the person's name that took the appointment
Maybe even have some custom fields in the appointment screen.

Overall: It keeps our service technicians jobs lined out and in order

I CAN NOT DO MY JOB WELL WITHOUT MY SCHEDULE!!

Jul 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: IT IS VERY EASY TO USE AND READ AND NAVIGATE. AS I USE IT MORE, AND LEARN MORE OF THE FUNCTIONS, I LOVE IT EVEN MORE!

Cons: THERE ARE MANY DIFFERENT FUNCTIONS, BUT DON'T HAVE TIME TO READ THE MANUAL! ALL ON ME! IT IS ALSO DIFFICULT TO GET A HOLD OF SOMEBODY IN CUSTOMER SERVICE. BUT WHEN YOU DO, THEY ARE VERY HELPFUL AND KIND

Schedule flow is the best

Jul 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I like everything about this product I have been using it for 13 years and I have never had a trouble

Pros: I like everything about this product I have been using it for 13 years and I have never had a trouble

Cons: I like everything about this product I have been using it for 13 years and I have never had a trouble

Customer support was very good. I had a problem and she fixed it!

Jun 02, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: I wish there was a way you could tell which employee scheduled something.

Pros: We have used it for several years and it does it's job but I still don't understand all it can do.

Cons: If you make a mistake and delete something there is no undo button and it is very annoying.

so easy to look at my schedule in one place!!

May 30, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: very easy to use. It was exactly what I was looking for for easy scheduling. It is easy to use, but more importantly, easy to view in one location!

ScheduFlow Review

May 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The calendar & the scheduler features a quick question or call back when I need help.
ScheduFlow is affordable to purchase.

Cons: I can't figure out how to sign into user only administrator, this program likes to close a lot.
I can't figure out how to post an event inside the software.

Overall: A scheduler and a calendar feature
A simple to use software program that fits our practice needs.

Great Scheduling for Busineses

Mar 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I am currently scheduling 4 technicians with ScheduFlow. They are able to check there schedules with there phones and not have to call or stop by the office. If a call comes in while they are in the field, I just add it to there ScheduFlow and they can continue their day. I am able to label there service calls and see exactly what types of work they will be doing that day. It is simple to use but gives so much convenience throughout the day! Also, the Customer Service is outstanding! They get back to within hours not days and just check in with you to make sure everything is going well. This program is worth the try. And you have 30 days FREE to see if it really does work for you. Awesome Software!

Pros: Seeing your schedule on your phone throughout the day.

Cons: Add a calendar view for the phone app.

Very good program for our company schedule management

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Would wanna see access from the address on the software straight to google map. It will help a lot with accessibility and functionality. An app for IOS will be nice as well.

Easy to use

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can have multiple employees all seeing the same schedule screen and be able to make adjustments as needed. Things change very quickly so we needed a program that would allow easy changes to the schedule. We can just click and drag. The customer look up is also very handy to have.

Cons: An address field showing up on the screen would be helpful instead of having to add it in a second time.

Easy to Adjust

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: In our industry, things change quickly. DuoServe makes it very easy to change the schedule with the drag of a mouse. Also, I can have multiple workers seeing the same schedule screen. It is also very handy search customer feature. Easy to use and helps keep us organized.

Cons: An address field in the visible field would be helpful. We end up having to type some information a couple times.

Accountant's review

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We find that we are more efficient and organized using scheduflow. We keep a monitor just for our emails and scheduflow and so at a glance we can see our appointments. It is convenient for us set up appointments every 15 minutes during the tax season. The client database is easy to use and helps the receptionist contact clients in other ways if their home telephone number is not answered. We love the program.

Great Scheduling Service

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: You can't save the schedule/calendar print options.

Overall: I had to switch scheduling services in order to have a multiple scheduling system for more than one doctor. We chose ScheduFlow and have had the best experience with it! Highly recommended.

Recommendations to other buyers: Would like it if you set the preferences on the print Calendar, that it would stay that way. Every time you close out of the system it restarts it to the default settings.

Scheduflow at the library

Feb 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: We use Scheduflow at our Law Library to manage schedules for our in-house lawyer. It is perfect for our needs since it does a great job of managing schedules, maintaining notes, and also reports on stats. Additionally, because it is web-based, installation was very simple and the ability to access it anywhere with an internet connection is a plus.

Pros: managing schedules managing clients reporting tools

Cons: sometimes it takes some time to load.

Nice Scheduling software

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, great reports, great customer service.

Cons: No mac version, this is our main concern.

Overall: It's very easy to schedule appointments and technicians. Reports are clear and contain every information we need for our clients. I would recommend this software anytime.

Very good scheduling software

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: It's very easy to schedule appointments and technicians. Reports are clear and contain every information we need for our clients. I would recommend this software anytime.

Pros: Easy to use, great reports, great customer service.

Cons: No mac version, some functions have been taken off the software such as bold dates when there are appointments on that date.

Recommendations to other buyers: Get that software without even thinking!

Scheduflow review

Jan 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Each business has its own needs, therefore no product can be completely perfect for everyone, but Scheduflow is close. Keep up the good work

Pros: versatility

Cons: weak search feature

ScheduFlow Review

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This software is a great solution for offices with scheduling needs, Very user-friendly, and the ease of training employees couldn't be better. Highly recommended.

ScheduFlow Review

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great software for keeping an office organized. User friendly, and easy to install, train, and understand.

Very Good Product

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We use this software to have better customer service on the appointments time and to have control of our statistics, so we can at the performance side of our workers

Pros: Easy to use, and fast interface

Cons: we have found none so far

Recommendations to other buyers: Try it soon

Great for small businesses!

Jan 24, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Great for keeping track of appointments. Would like an "email reminder" function.

Scheduflow, a perfect scheduling software for our needs.

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This software is really easy to use, schedules are shown very clearly even with lots of technicians.

Pros: Easy of use

Cons: No mac version

Great Software

Jan 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use

Cons: could be easier to look up previous customers

Overall: We have been using scheduflow for a year. Our technicians love having there schedules uploaded on the app. This program is easy to use.

ScheduFlow Review

Jan 19, 2017
4/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Comments: I found ScheduFlow online and was interested right away. However once I got started I found that it was not as easy to use as I thought it would be so my opinion is it just is not user friendly. Also a huge downside was that they do not have phone alerts such as text reminders which is important for our company because we do not always have time to pull up the schedule and check it especially if we are driving. There were things that I did like such as the view and how I could see more than one employees schedule at a time, but also is difficult to figure out how to set up.

Excellent and fast service.

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and the way the program syncs with your cell phone. I have eliminated my appt. book.

Cons: Haven't found any cons yet.

Overall: This company has fast and friendly service. The program is easy to use and the mobile app is very helpful and accurate.

Love It!!!

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have tried a few different programs/methods for our scheduling needs and this program suits us perfectly.

Schedule review

Jan 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: This program is simple enough for what we use it for.
It is a bit difficult figuring out some features. It is not easy to get a hold customer service.

Vendor Response

by Duoserve on January 18, 2017

Thank you for your review Kelley. We apologize you couldn't reach us. It may have been during the holiday season and our phone support is closed. We apologize if we did not make it clear that you can submit a support ticket on our support website and that we will respond promptly.

Great software for the value

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The functionality of this software is fairly easy to use and works well with our salon. Customer service is great! If we ever run into a problem they get back to us promptly.