# ScheduFlow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ScheduFlow the right Appointment Scheduling solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112520/ScheduFlow/reviews --- ScheduFlow 4.6 (242) [View alternatives](https://www.capterra.com/p/112520/ScheduFlow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ScheduFlow Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews AA Angel A Design engineerAutomotive, 10,001+ employeesUsed the software for: 1-2 years. “It is very simple to set up the daily tasks and yo are able to prioritize by using colors in the activities that need more attention, you can focus and management more efficient.“ July 16, 2021 AA Angel A Design engineerAutomotive, 10,001+ employeesUsed the software for: 1-2 years. “One point to consider is that the support of customer service is really helpful to solve some problems in your software with a quick response.“ July 16, 2021 FJ Ford J AttorneyLaw Practice, 2 - 10 employeesUsed the software for: I used a free trial. “It allows viewers to set up a custom calendar view that can be very helpful.“ August 4, 2020 AA Angel A Design engineerAutomotive, 10,001+ employeesUsed the software for: 1-2 years. “This software is very easy to use.“ July 16, 2021 ## Showing most helpful reviews Showing 1-25 of 242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonathan A. Used the software for: 2+ years ### "Easy of use scheduling software" January 10, 2017 5.0 I'm using this software for my technician's appointments. It has been really good for my use so far. It's really easy of use, and it's nicely built. Support has been really helpful in solving my problems in a really decent time. Pros Easy of use Very clear Good database Online backups Cons No mac version They took off some functions like the dates with appointments in bold It's twice the price than what I was paying for the last 5 years Review Source rA richard A. bartender Food & Beverages Used the software for: 1-2 years ### "Affordable and Easy To Use." May 5, 2021 5.0 Program is easy to use and has a lot of great features. Super fast customer service and friendly too. Pros Love the way you can keep track of your appointments!! The ease and use of scheduling is an awesome feature. Customer Service is supportive, and caring. Cons Really don't have any complaints, great product. Maybe once in awhile loading time takes awhile. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Starting having many issues and wanted an easier to use product. Review Source DPZ Dr. Paul Z. Used the software for: ### "Use of ScheduFlow in our Orthodontic office" January 7, 2017 3.0 We've been using this software for the last 3 years or so through the cloud from our multiple office locations and have been generally pleased with its ease of use, accuracy and secure access. It's reasonably priced for a small operation like ours but easily scaled up as needed. It's relatively easy to configure the look of the schedule to individual needs and permits numerous variations...more than we can use but its good to have the choice. The function allowing a mobile device to be used cannot apparently be initiated entirely online in real-time which is a bit frustrating as is the sometimes difficult to reach "help". We were somewhat surprised over the recent December holidays that we were unable to reach a person who could help us deal with the replacement of one of our PC's that malfunctioned with a mobile device. While we came up with an alternative, by the time "support" got back to us our needs had changed again so it wasn't a smooth process bringing devices on and off the licensing function in this case. It is not always this way but superior customer service would not have allowed this to happen and we have been good long-term customers. Overall, this program works very well as designed and is a good value for any small to medium business...and superior to other competing products of which we are aware. Review Source Response from Duoserve January 7, 2017 We apologize for the delay in holiday support. We need to make it clearer next holiday season that you can file an online support ticket that is guaranteed to be answered within 24 hours but usually within 1-2 hours on average. We will make this clear and will make sure that problems are resolved quickly in the future. We value you as a customer and will do our best to please you in the near future and hope to keep you for years to come. Its our customers that keep us alive and your feedback whether technical or not is always appreciated. We appreciate you mentioning some of the great things about our software despite you being upset with our service over the holidays. We will do our best to make it up to you and your employees. SA Sam A. Digital Marketing Manager Professional Training & Coaching Used the software for: Less than 6 months ### "Awesome!" July 5, 2019 5.0 The customer service is amazing! They are quick, always available, friendly, easy to understand, and didn't waste my time with features that we didn't need. I was told that something I was looking for was in development and am excited for the innovation this company releases. Pros This calendar has amazing features and has saved us time with our scheduling process. Cons I wish there were more customization with the labels. Reason for choosing ScheduFlow Simple to use, affordable, and didn't have a million features we didn't need. Review Source Patrick B. Business Mgr/Co-Owner Mental Health Care Used the software for: 2+ years ### "As a small business ScheduFlow as been a great scheduling tool. " January 4, 2018 5.0 Cloud based scheduling software that is easy to use. Pros Easy to use right from the start. Don't have to worry about doing a backup. Can access from home or on the road. Cons Mobile access should be a standard feature and be similar to the desktop version. It would be nice to have a notes feature for each scheduled item that is different from the description box and would also allow for attachments. Review Source Jean-Marc A. Used the software for: 2+ years ### "Very good scheduling software" February 1, 2017 5.0 It's very easy to schedule appointments and technicians. Reports are clear and contain every information we need for our clients. I would recommend this software anytime. Pros Easy to use, great reports, great customer service. Cons No mac version, some functions have been taken off the software such as bold dates when there are appointments on that date. Review Source Jeremy W. Parts And Service Director Automotive Used the software for: 2+ years ### "Used across our organization " April 3, 2018 5.0 Pros Ease of use, simplicity. We choose this as an alternative to far more expensive software. It saves our dealer group thousands of dollars every year. Cons We really don't have any complaints. We've rarely had an issue in 5 years of use in 3 locations. When we have had an issue it was promptly resolved. Review Source carl P. Used the software for: 1-2 years ### "AWESOME!" March 16, 2016 5.0 AS A SHOP MANAGER IN A HIGH VOLUME FAST PACED AUTOMOTIVE REPAIR SHOP, I WAS LUCKY TO STUMBLE ACROSS THIS GEM! IF ONLY I HAD FOUND THIS YEARS AGO. I AM ABLE TO SCHEDULE ALL MY REPAIR TECHNICIANS EFFICIENTLY AND TRACK SALES AND LOST SALES Pros EVERYTHING ABOUT THIS SOFTWARE FROM A TO B IS JUST ABOUT PERFECT. THE EASE OF SET UP, USE, AND CUSTOMER SUPPORT IS JUST ABOUT A TEN. SIMPLE EFFECTIVE EASY TO USE SCHEDULING . I HAVE BEEN RUNNING A REPAIR SHOP WITH THIS FOR OVER 2 YEARS NOW . THANK YOU DUOSERVE. JUST ONE OF THE MANY GREAT PRODUCTS YOU OFFER Cons NOTHING COMES TO MIND. IN FACT I WOULD BE LOST WITHOUT THIS PROGRAM. MY ADVISE IS TO DOWNLOAD THE FREE TRIAL AND GIVE IT A TEST DRIVE. IF OU ARE IN NEED OF SCHEDULING SOFTWARE THATS IS EASY TO SET UP, USER FRIENDLY, THIS IS THE TICKET Review Source Kevin W. Principle Financial Services Used the software for: 2+ years ### "Definitely Give ScheduFlow a Try" December 17, 2018 5.0 Pros There's a reason why everyone gives ScheduFlow such high reviews. It's great. I appreciate the seamless integration between the Windows and the internet. They've been around forever (by internet standards) and it shows. Plenty of improvements and updates along the way. Cons Even though there are constant improvements, it's frustrating that there always seems to be a couple of glitches. I guess that can be true about most software out there, but it's still frustrating when you experience it. Review Source Ana M. Administrator Wholesale Used the software for: 6-12 months ### "Very good organization software" July 26, 2018 5.0 Very good for organize You own schedule/time management. Pros This software have a lot of good and useful features. You can manage Your schedule very easy. Extremely useful feature is that you can access it also from your mobile phone. Cons There is missing option to print your schedule that you made.Also this isn't yet available for MAC and Iphone users. Review Source BD Bruce D. Tattooer Arts and Crafts Used the software for: 2+ years ### "Got Scheduflow? " May 5, 2019 4.0 there is only one issue we needed solved, and Scheduflow solves it.... SPEED. Thenprohram is easy to use, making appts quick to make/modify at the POS. Pros I learned the UI in 10 minutes top to bottom. I was able to train all the employees quickly on using the mobile version to control their own scheduling. Soeed of bookings at the POS is key for us, and Scheduflow is the best way to go. Easy to read color blocking, mobile versatility, pricing..... its all there! Cons I dont really have "cons"... more of a wish list of future additions. I would like to see the ability to add an auto email to appt contacts so the program can send reminders we can set up. I would also love to see a photo option where a cam can integrate in and be used to add a photo reference to the appt spot. lastly, I would like to see a way to isolate individual employee catagories and show a quick list of available appt spots at a glance rather than doing a full weekly search. Review Source AA Angel A. Design engineer Automotive Used the software for: 1-2 years ### "Great scheduling appointment software" July 16, 2021 5.0 This is a great software to set up meetings and review your tasks. One point to consider is that the support of customer service is really helpful to solve some problems in your software with a quick response. Pros This software is very easy to use. It is very simple to set up the daily tasks and yo are able to prioritize by using colors in the activities that need more attention, you can focus and management more efficient. Cons Mobile version doesn't work like desktop version. Also, some alerts do not appear when you use the mobile version. Review Source CR Cherie R. Manager Staffing and Recruiting Used the software for: 1-2 years ### "Schduflow" March 1, 2022 5.0 Helped me keep multiple schedules not conflict Pros Quickly can make schedules or adjust them Cons I forgot to add to schedule to the software Review Source NS Nikki S. Executive Recruiter Used the software for: 6-12 months ### "Excellent customer service, convenient and super easy to use. " March 24, 2018 5.0 I like that this software is clean and simple to use, especially on my mobile device. Just a few glitches but there is always room for improvement. Pros I use this software through one of my clients as it their preferred software for scheduling. It was super easy and quick to learn, not much training required at all. I like the fact that it is very convenient and simple to use via desktop and mobile device and have noticed that this is the only desktop app that actually works extremely well on my android device without any glitches. You can easily share your contacts info and share appointments also. I also reviewed a free demo before using this software that was step by step simple so this would be great for users that are new beginners who aren't software savvy and also great for advanced users. Cons Holiday dates are not automatically uploaded or shown in the calendar. There isn't a "back" button should you make a mistake so you will have to create a new event. I do not pay for the service since I use it through a client but have heard it is a bit higher in cost compared to it's competitors. Review Source dM drue M. IT Wholesale Used the software for: 2+ years ### "Great schedule program. works well for our needs. A lot of time and design went into this program" August 8, 2017 5.0 smooth schedule throughout the five locations Pros multiple stores can use the program. Easy to use. Great functionality and design. also has mobile access. Cons I wish they had tech support that answered phone immediately... but they do respond well by email. At times our licenses get hung up and even though we have extra available we cannot add new people until tech responds to email... frustrating. Review Source MM Mary M. owner Used the software for: 2+ years ### "Accountant's review" March 14, 2017 5.0 We find that we are more efficient and organized using scheduflow. We keep a monitor just for our emails and scheduflow and so at a glance we can see our appointments. It is convenient for us set up appointments every 15 minutes during the tax season. The client database is easy to use and helps the receptionist contact clients in other ways if their home telephone number is not answered. We love the program. Review Source JG Joe G. Sr. Mgr. of Biochemistry Operations Biotechnology Used the software for: 1-2 years ### "Easy to use, sleek, flexible" September 20, 2016 5.0 I have used this program before in previous roles but found myself with a similar need in a new role with a new company. The ease of use for setting this up and then the seamless way that it has helped my team communicate their tasks with much more clarity has been terrific. Pros Flexibility to use it at multiple different locations, and for different area functions to see only the information that they need to see. Customer Support was very quick, and even added functionality I requested in a very short part of time. Cons Resource utilization counts tasks/appointments and not hours deployed. Would like to see % of hours assigned compared to working hours available Review Source CO Crista O. Manager Utilities Used the software for: 2+ years ### "Love the ease of use. Wish it had some addisional selection features to print, but love it." January 26, 2018 4.0 Made my scheduling life easier Pros The ease of use. easy to explain how to use it. I can see multiple employee schedules at the same time. The contact list it creates and when looking for a contact it makes them easier to find. Cons The printing options it has. Would have loved to be able to print the schedule as viewed on screen without having to do a printscreen Review Source KW Ken W. Automotive Used the software for: 6-12 months ### "The New Online Version is Fantastic" June 28, 2016 5.0 ScheduFlow is the new book appointments on PC technology. This software utilizes a powerful high level cloud computing technology. Creators of this software made a live calendar that will remind users of their appointment schedules even when some is too occupied. One of the greatest advantages of this scheduling software is allowing synchronization where a schedule entered on this end will be available on the other end among members. ScheduFlow ease scheduling within an organization, eliminating the laborious use of papers and that sometimes go unnoticed. Pros ScheduFlow solves the biggest problem of activity scheduling. Tasks can be scheduled while on the go. Customer service is also excellent No worrying about leaving a timetable in office or at home. Review Source NO Narine O. Laser center Used the software for: 2+ years ### "Schedule flow is the best" July 8, 2017 5.0 Pros I like everything about this product I have been using it for 13 years and I have never had a trouble Review Source tS troy S. owner Used the software for: 2+ years ### "Like it so far . could be easier to customize" January 26, 2018 4.0 Daily use Pros It is reliable. No down time. Updates are easy and few . Works well with more than one Computer. Appointment times are nice format . Cons Need help for setting up more categories for waiting for parts , in progress , Ect . Would appreciate call or email to resolve. Review Source MM Mary M. Director Medical Practice Used the software for: 2+ years ### "We have been using the scheduler since 2009" January 26, 2018 5.0 Pros Easily keeps schedules for 5 staff members in a busy research office. Even those that are technology challenged can use this without much help. Cons Inability to run customized reports can be frustrating. Other than that I can't think of anything negative. Review Source MO Mell O. Medical assistant Used the software for: 2+ years ### "Its been very helpful so far" June 15, 2018 4.0 Pros Its user friendly. Its easy to manage and book appointments. I love how its organized in a way where its easy to learn. Cons I have good experience so far. I am able to get my task done because its pretty simple so I dont have any complaints at all. Review Source IP Irene P. Manager Used the software for: 2+ years ### "Great easy program for our small business" August 8, 2017 5.0 Pros Easy to use, easy to train others on, multiple resources can be listed at once, holds high number of clients. Cons Format, availability to search could be better. Customer service can be tricky to reach on off days, but always very helpful. Review Source MA Maher A. CEO Medical Practice Used the software for: 2+ years ### "Best scheduling software. My employees love it " June 14, 2018 5.0 Pros Ease of use . My company and employees used this software for over 8 years and we had no issues at all with it. Easy and convenient ! Cons We used this software for over 8 years and my company had no issues using it. I highly recommend it Review Source Similar Products Featured ## Related categories [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.