--- title: "SWORD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SWORD Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/112535/SWORD/" page_type: "product" language: "en" --- # SWORD Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SWORD ## What is SWORD? Work order tracking tool incorporated into shop management solution for field service personnel. ## What is SWORD used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $295 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SWORD?[Manage this product listing](https://www.g2.com/products/sword/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SWORD 5.0 (2) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $295 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.5 (498) Value For Money 4.5 (2) Value For Money 4.5 (491) Customer Service 4.0 (2) Customer Service 4.7 (494) ## SWORD alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of field service management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) SWORD supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Combined, these capabilities help businesses keep service work visible in real time, assign jobs more efficiently, and give field teams access to important updates from any location, allowing teams to respond faster and manage daily operations more effectively. Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contract/License Management Track, store, and access client contracts or licenses CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dispatch Management Manage sending personnel and resources to a site as needed Equipment Maintenance Manage procedures that ensure organizational equipment remains in working condition SWORD 16 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dispatch Management: Manage sending personnel and resources to a site as needed - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Quotes/Estimates: Generate quotes or estimates for customers - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Basic $295.00 Flat Rate,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DG Danijel G. Fitness Instructor Health, Wellness and Fitness ### "Perfect software I would recommend to anyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 21, 2019 Pros I really like this software.Easy to use, fast and reliable . Cons Privacy policy should be better and stability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mariana M. Analista Control de Calidad ### "The Microsoft Word Software is a computer program oriented to the processing of text. At the time yo" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 15, 2018 Currently this tool is used by me every day in the work area; It has been a very useful and easy tool, ideal for writing technical reports, manuals, consultancies among others. One of the peculiarities of Microsoft Word is that it allows us to open texts even from other similar programs. In addition, it is also available as an extension in the e-mail messaging service, Outlook Pros It has several advantages among these are the following: - It allows to make corrections and it is highlighted in blue. - Realization of tables - Insert images that revalue what is being written - Make explanatory cake graphics to show statistics by representing the percentages (%) graphically - Useful for its variety of formats and applications - Microsoft Word can interact with other programs of the Office Package as it is the case of Excel, enabling graphics and data that come from spreadsheets to be pasted in a simple way. - It facilitates text editing, adding text, cutting, copying, pasting, editing, etc. Cons One of the biggest disadvantages is: The main disadvantage that Word has as a processor, is a security flaw present in all versions of the same, at present this flaw seems to be solved, but in the same way caution must be taken with the updates, because in occasions uninstall files of interest for the user. How erratic they become of formats (sometimes you move a margin and the whole document is turned upside down without reason and this generates a lot of waste of time fixing the document.) Another cause is the limitedness of the dictionary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.