# Assembla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Assembla the right Application Development solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112631/Assembla/reviews --- Assembla 4.2 (103) [View alternatives](https://www.capterra.com/p/112631/Assembla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Assembla Ease of use 4.0 Customer Service 3.8 ## Pros and Cons in Reviews pr prasanth r Senior Software EngineerEducation Management, 10,001+ employeesUsed the software for: Less than 6 months. “Creating keys and access to repo is easier.“ May 14, 2024 CD Christopher D Senior Sofware DeveloperComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “I even listened to \[sensitive content hidden\] tell me about a prior customer who made it all the way to the sensitive content hidden\] of the company, but in the end they were also not given one cent back.“ October 7, 2024 Carlos O CEOMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “Overall, Assembla is a versatile platform that provides a range of project management and version control tools for businesses and development teams. While it may not be suitable for everyone due to its complexity and learning curve, its advanced security features, integrations, and customization options make it a valuable asset for businesses and organizations that require robust project management and version control capabilities.“ March 29, 2023 PK Parth K Web DeveloperStaffing and Recruiting, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes the invitations are not received, and it is difficult to resend them. Except for the most astute user, planning releases, running reports on estimates vs. actual time spent, and comparing that across several projects is nearly impossible.“ February 8, 2023 MS Matthew S Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “We used it successfully for a number of years, but as company size increased it felt like the capabilities of the software were not able to keep up. Would have no problems recommending this for a smaller team.“ June 19, 2023 MM Michael M Senior DevInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “I did not even get AN EMAIL just to ACKNOWLEDGE I had reached out to them for help (and presumably someone will eventually get around to responding in this "chat")“ November 23, 2023 GK Govinda K Replacement InchargeInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “All features like Task management, Integrated development environment, Task Schedule are the best in assemble and it makes daily work more comfortable doing.“ November 19, 2022 FB Felipe B Service and application support Hospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “The way to setup it is tooo complex.....“ October 30, 2023 ## Showing most helpful reviews Showing 1-25 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Corstiaan S. Unity 3D Developer Internet Used the software for: 2+ years ### "A one Hub solution that could work a bit faster" February 4, 2021 4.0 It's a solution that has it all but I would welcome an overhaul of UI and backend optimization for speed. It feels like there's a lot of ancient code in there. Pros It's a one-hub solution. Everything I need is within reach. Task management and planning in the card-wall of tickets are indispensable. Cons Slow: Opening a page or a ticket can sometimes take seconds of looking at a blank page. When used in meeting this is really annoying. Clutter: It lacks options to clean-up. Since I work with it for 10 years I have 150 projects in my view and no way to hide old projects. New projects appear at the bottom of that list, so scrolling galore! Yes, I could go to the project-owner and ask him to archive, but you know how that goes in large companies and I don't have rights to archive so I'm stuck with over 10 years of old projects. GIT: It could use some more optimizations, specially Merge-request handling / canceling, retaining comments etc. Review Source VR Verified Reviewer CTO Information Technology and Services Used the software for: 1-2 years ### "Strive to be best toolset for development organization" February 11, 2020 4.0 It is ok for smaller teams. It is affordable. Not much of online documentation, but most parts are intuitive. Pros It is a cloud based solution and can be accessed from anywhere. Support for protocols like git. It has embedded document management workflow. Cons Lack of support for document search. Lack of support for wide adoption among developers. No easy way of project management, bug tracking etc. At the least the versions that we used in the past. No management reports. It serves the basic purpose of source code management with git. No clear support for command line tools and scripting for ci/cd pipelines. Alternatives considered [GitHub](https://www.capterra.com/p/129067/GitHub/)[Jira](https://www.capterra.com/p/19319/JIRA/)[Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[Confluence](https://www.capterra.com/p/136446/Confluence/) Reason for choosing Assembla It was the first collaboration platform we tried in our previous startup. It worked OK for sometime as long as the team size was small. Soon we realized not many developers were familiar with this platform and became an issue while educating them to bring them onboard. Review Source CD Christopher D. Senior Sofware Developer Computer Software Used the software for: 2+ years ### "Zero Customer Service" October 7, 2024 2.0 Overall, after not following their 30-day cancellation policy to the letter we were automatically billed for an extra year with zero refund. Not only did nobody there apologize, I was even informed that they are very proud of their commitment to sticking to the policy. I even listened to \[sensitive content hidden\] tell me about a prior customer who made it all the way to the sensitive content hidden\] of the company, but in the end they were also not given one cent back. Pros It was not hard to use but I would not say it was easy or intuitive either. Cons By far, the customer service is the worst I have ever been involved with, especially at the management level. At several points during the conversation with a manager named \[sensitive content hidden\], he even laughed at the situation and specifically at me. The entire staff is in Portugal and from top to bottom I have never been treated so poorly by a company. Reason for choosing Assembla Pricing Review Source sS scott S. Software engineer Computer Software Used the software for: 2+ years ### "Assembla for SVN only" May 6, 2021 5.0 Other than the ridiculous cost its been extremely reliable for the past 7 years we have used it. We've had a couple short outages but they were very brief and got quick attention from their support. Pros Reliable SVN Server, pretty fast, easy to manage Cons We just use the SVN features, it's ridiculously expensive per person for SVN,. Alternatives considered [GitHub](https://www.capterra.com/p/129067/GitHub/) Reason for choosing Assembla Decided SVN was easier to learn than git for our non technical users Review Source Steffano D. Lead Engineer Entertainment Used the software for: 1-2 years ### "honest opinion" February 13, 2021 4.0 Even with its flaws it's a good option over git and svn, it has a nice webapp to help you keep track of the project and source files. Pros It seems very secure, and I love the fact that you can see which files others have checked out, that's huge thing when working with a big team. Cons It's super slow when you need to revert files or when you added 2k files to a submit queue and you decide not to move forward with the submit. That will take a lot of time and it's really annoying. One last thing is that is a pain in the ass for new users especially for artists to setup perforce, perforce should have automated tools to setup your workspace, like a wizard to ask you about the basics. Having to open the command to type manual commands is not intuitive. Review Source xD ximena D. business unit manager Animation Used the software for: 2+ years ### "Slow and inconvenient" February 3, 2021 1.0 It has been not as good, the tool is slow and more like an old management tool. Also, the customer service is not very good. We had to report all manager for a whole week the same problem to get a follow up for the problem. For a whole week, all of our teams couldn't see the missing info on tickets, it was a waste of our time and resources. Pros The Kaban and list view are convenient. Being able to add options to tickets are also good for management, and the prioritization set is good too. The way the tickets keep track of the dates and hours of every change in the ticket is really good. And the relationships you can build between tickets is good too. Cons A don't like many things about this software, the main thing is that Is too hard to plan long-term using it. Also is hard to have access to quantitative reports. To keep all my information accurate and easy to access I use Airtable to organize the information I have on Assembla. Because Assembla is too slow and too hard to get reports from it. Everyone at my office does the same thing of using another tool to interpret and organize the info we have on Assembla. I think a Gantt view would help and a view more likely to excel in which you could add and edit tickets faster. It would be great if you could build features for the admins to build their own statistics and reports. And features to automate some actions on tickets. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Assembla Same reason that Airtable is easiest to use and personalize. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Because is easiest to use and to build your own reports, charts, customizations, formulas, fields, and automatizations to get, update, and register all info. Review Source MM Michael M. Senior Dev Information Technology and Services Used the software for: Less than 6 months ### "HORRIBLE user experience!" November 23, 2023 1.0 HORRIBLE CANNOT RECOMMEND I did not even get AN EMAIL just to ACKNOWLEDGE I had reached out to them for help (and presumably someone will eventually get around to responding in this "chat") Pros I... suppose I could paste a public ssh key (and it seems to work) Cons CANNOT EVEN CHECKOUT ANY REPOSITORIES - not with ssh and NOT with username and password! apparently User Management is a complete PAIN to use with these guys oh and the "chat" says someone will response WITHIN A FEW HOURS Switched from [GitHub](https://www.capterra.com/p/129067/GitHub/) company policy - for some reason using them is non-negotiable Review Source Response from IDERA November 27, 2023 We are very sorry to hear about the challenges you have faced while using Assembla. We would like to clarify that checking out repositories is a core component of our platform and can be done without any issues. Our support team has found that, in most cases, this problem occurs due to incorrect username and password combinations. Please make sure to type up your password and avoid copy/pasting, as this sometimes can introduce other characters inadvertently. Additionally, if you log in with SSO or MFA, normal passwords won't work and you'll need to create an SSH key and add t o your Assembla profile. But we'll be happy to look into this issue more closely. We're actively searching for your support ticket, and to help us locate it more efficiently, please send us an email at support@assembla.com. We appreciate your understanding and look forward to resolving any issues. Dan O. Managing Director Used the software for: 2+ years ### "Great Project Management Tool Unfortunately Super-Seeded" March 22, 2018 4.0 Tracked and version controlled website releases. Easy oversight of website epics, stories and tasks. Pros Reliability, I've used Assembla for more than 10 years and I do not recall any significant downtime, sure there were some issues but they were typically resolved within an hour. It does work as a method by which to manage your software development, a repository (SVN or GIT) is built into the solution. Cons It's expensive for what it is, it isn't that versatile (for example, you can't modify the status's to customise your status or workflow) and the pricing recently once the ownership changed hands. Depending on your user count, Bitbucket and JIRA may compare more favourably. The application really hasn't continued to evolve that much since I first signed up 10 years ago. Review Source Javed I. Sr Software Quality Assurance Engineer Computer Software Used the software for: 1-2 years ### "SQA Review " November 5, 2021 5.0 \- Good for Agile Development Process - Good for Project Management - Not Suitable for Software Quality Assurance Process Pros \- Best for Agile Development Process - Good reporting feature - Fully access to administrator - Notification for the task assigned user Cons \- Expensive as compared to the other project management tools - Customer support is not available 24/7 - Available only for Web App - Mobile Application version is not available - Not suitable for Test Cases management Review Source Josip K. Software Developer Computer Software Used the software for: 2+ years ### "Assembla Review" October 3, 2020 5.0 Pros It has deep integration of source control system with their project management tool so you can track commits using the same view/page that you use for tracking ticket comments. Cons Assembla was acquired by some other company and the first thing they did is to raise the price. In short time, from one of the cheapest products, they become one of the most expensive products. And that change was very fast and ugly; I remember that we needed to add just one additional member to the team and they said to us that we are on legacy plan, and that we need to move to their standard plan, and pay something like 5-10X more for the same service. Instead of paying more, we moved to Jira :-) Review Source MS Michal S. R&D engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Assembla" February 4, 2021 5.0 As an engineer I am satisfied with Assembla reporting capabilities and task tracing. It is helpful to revert/find certain activities for reference. Pros For people who work with computer on a daily basis (not programmers) it is good tool to report work and tasks progress. It has nice integration with Slack communicator. There are also other tricks and integrations that IT people can benefit from. Cons People who work less on a office-based routine it is harder to report and follow tasks in Assembla (non programmers). While exporting pdfs and attached images are too big files, output file is not clear. It is tricky or impossible to create subspace/subtickets for part-time subcontractors without giving them access to all other tickets in the space/company. You need to spend some time on reporting directly in Assembla (15min minimum) - cos of having things properly reported. Review Source rR randy R. partner Hospital & Health Care Used the software for: 2+ years ### "Assembla " February 5, 2021 4.0 Pros Task management is our favorite feature. Some users utilize Cardwall and other project tracking tools. But primarily task assignment and tracking. Cons We always need better ways to document processes. The Wiki provided does not sufficiently serve that purpose. Perhaps it is the limited formatting for complex heirarchical work. Not sure. Other team members use Confluence and claim it to work better for documentation. Review Source MS Matthew S. Software Engineer Computer Software Used the software for: 6-12 months ### "Good Software Development Platform missing a few features" June 19, 2023 4.0 Assembla is an easy to use and powerful tool, and a good choice for software dev teams. We used it successfully for a number of years, but as company size increased it felt like the capabilities of the software were not able to keep up. Would have no problems recommending this for a smaller team. Pros Excellent integration between Git and the Project Management tools Cons Hard to configure for an environment where many projects exist across multiple clients Review Source MA Moeen A. Manager Outsourcing Information Technology and Services Used the software for: 2+ years ### "Need more Project Management reporting & Visual appealing interface " February 8, 2021 5.0 Pros Simplicity is good with few handy options. Cons Should consider Gantt chart & release management features from Jira & other portals. we are gaming company so we wish your interface to be uplifted & soon we will share you something interested based on your own Assembla. Review Source MP Matthew P. Principle SW Eng. Semiconductors Used the software for: 2+ years ### "Rally" February 3, 2021 4.0 Pretty good. Pros Performance is great. --------------------------- Cons Web Navigation could have some tips and tricks. Switched from [Rally](https://www.capterra.com/p/170545/CA-Agile-Central/) I started with a new company. Review Source AP Alperen P. Senior Software Engineer Computer Software Used the software for: 2+ years ### "Nice and smooth running product" February 4, 2021 4.0 Pros It is important for us to track cardwall on each milestone that we aim. In that regard, viewing/drag&drop on the cardwall is the most used part in this product. Cons I miss the ticket templates in this product as I prefer to have the option to create a ticket template and don't have to write the same stuff over and over again. Our colleague sent a request I assume 2 years ago but still that feature is not there to use. Review Source RR Ray R. Database Developer Hospital & Health Care Used the software for: 2+ years ### "Feature Rich and Powerful" February 3, 2021 5.0 I primarily use Assembla to manage tickets and host documentation via wiki. Pros Assembla is the most versatile project/task management tool I've used. While there is a bit of a learning curve (as with any tool), the layout is fairly intuitive. Cons It's a minor issue, but formatting text in the Wiki and tickets can be a challenge. Review Source mS martin S. Developer Entertainment Used the software for: 1-2 years ### "Feels Kind of Old" February 3, 2021 5.0 It's a simple tool that is overly complex to use. Pros Task management in the application is simple and effective. Cons The UI is bizarre and very old-fashioned. The software feels like it was designed in 2011. There is no tight integration with Github, which is a clear deficiency of Assembla. It is also VERY chatty and seems to send email about everything. Review Source AM Ash M. Creative Marketing Assistant Marketing and Advertising Used the software for: 6-12 months ### "Easy to use" November 22, 2016 4.0 In my experience, Assembla is a very easy application to use. I like how you can organize your ticket view to however you want to experience the app. I usually filter it so it only shows tickets assigned to myself so I don't get lost in other people's information. Overall, I would definitely recommend Assembla to someone looking for a productivity tool for the workplace. Pros Organization of ticket view, ability to share information with colleagues, and ease of use. Cons I wish it had a multiple image upload rather than having to drag the image into the comment box. Review Source Response from IDERA June 28, 2017 Hi Ash, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team KT Kim T. Manager Customer Success Information Technology and Services Used the software for: 2+ years ### "Critical part of our business, highly valued" February 8, 2021 4.0 Very good - would highly recommend Pros Easy to use, great visibility into where everything is at. Cons It can be a bit glitchy at times, but issues are resolved quickly. Review Source MV Markku V. Applied R&D engineer Telecommunications Used the software for: 1-2 years ### "Well working platform as an issue tracker" February 3, 2021 3.0 Quite ok, gets the job done. Pros Using mainly for reporting tickets. Pretty ok interface for that purpose. Automatic notifications about ticket updated in browser tab's is pretty cool and handy feature. Cons , however search results provides too much low quality hits - result filtering could be better. Drag and drop support for images and attachments would be nice, pasting clipped screenshots even better. Review Source AS Alena S. Qa Medical Practice Used the software for: 1-2 years ### "Not bad, not good" February 4, 2021 4.0 Pros I am QA and I like: - file attachment in the tickets; - possibility to update an existed ticket; Cons \- I don't like the design of UI: non-changeable columns size, font, colors. - It's not possible to create testcases and test runs. Review Source AH Andrew H. Managing Partner Computer Games Used the software for: 6-12 months ### "A great online source control for projects" April 22, 2019 5.0 A great software to use for source control on your projects. Pros Assembla is great at managing large digital projects, not only within an office, but also when working with people remotely. Assembla's source control functionality is what you expect, but I also really like their ticket system when projects can be defined in a very goal oriented way and then tracked through their life. Cons The price is good for small teams, but once the team starts to get bigger, or you add people who won't be permanent, but you need them added for a short time, it can start to get pricey. Review Source RE Roxanna E. Marketing Coordinator Apparel & Fashion Used the software for: 6-12 months ### "Organized year round" November 18, 2016 5.0 I was new to Assembla and learned how to use the program very quickly and easily. I love the use of related child and parent tickets to break down tasks to make them more manageable to keep things organized. I often use the basic coding functions to make text bold or underlined or make lists so users can read the tickets easily. Assembla really helps my team stay organized and assigned projects and tasks. Pros VERY easy to use and learn. Child/Parents tickets are great. Cons I wish there was a desktop notification when there is an update to a ticket I follow. this would help more than email notifications for me. Review Source Response from IDERA June 28, 2017 Hi Roxanna, Thank you for your review! We're glad Assembla was able to help you with your team. We'd love to send you a shirt! Email support@assembla.com with your address and size and we'll send one over. Thanks again! The Assembla Team TC Tim C. Sr Android Developer Media Production Used the software for: 2+ years ### "Good stuff but slow to the extent that it's annoying to work with" February 4, 2021 3.0 Pros Offers about everything I need for my day to day work Cons Browsing code repositories and fetching file diffs etc is \*insanely\* slow Review Source Similar Products Featured ## Related categories [Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Application Development](https://www.capterra.com/application-development-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.