# Booking Tool Limo/Shuttle Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Booking Tool Limo/Shuttle Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/112689/The-Booking-Tool

---

# 

 Booking Tool Limo/Shuttle Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Booking Tool Limo/Shuttle

## What is Booking Tool Limo/Shuttle?

Our cloud-based software solution is designed for the transportation industry, offering comprehensive management tools for both private (limousines) and shared (shuttles/charter buses) fleets. The platform enables limousine and shuttle operators to efficiently manage online quotes, bookings, reservations, dispatching, scheduling, invoicing, real-time GPS tracking, text messaging, payment processing and more—all from an intuitive dashboard. Easily manage airport transfers, hourly rentals, and point-to-point rides with flexible pricing options, including fixed, hourly, or distance-based rates. Ideal for shuttle and charter bus services, this module supports per-seat booking with safeguards against overbooking. Operators can create multiple routes, automate ticketing, and generate manifests effortlessly. All systems come with shared mobile apps. Additionally, operators have the option to request a fully customized mobile app tailored to their branding.

## What is Booking Tool Limo/Shuttle used for?

[Reservations](https://www.capterra.com/reservations-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Public Transportation](https://www.capterra.com/public-transportation-software/)

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$99

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Booking Tool Limo/Shuttle alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (1,124)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/112689/The-Booking-Tool/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Sync

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Customizable Reports

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Alerts/Notifications

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Scheduling

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

SMS Messaging

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Send messages via SMS

Billing & Invoicing

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Booking Tool Limo/Shuttle 47 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Synchronize with other calendars to view mutual availability and schedules

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Platform for customers to directly manage their appointments and profile

Provide online support for your customers through live chat or help desk functionality

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Digitally sign online documents

Pre-made examples and templates for emails

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Book meetings and appointments through a website or digital platform

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Ratings/Reviews

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Organize and track the physical movement of goods from one location to another

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.7 (24)

4.7

Based on 24 reviews

## Pricing

Value for money

5.0 (22)

Free Trial

[View pricing plan details](https://www.capterra.com/p/112689/The-Booking-Tool/pricing/)

Basic

$99.00

Other,Per Month

It includes:

-   Up to 200 trips per month

Standard

$139.00

Other,Per Month

It includes:

-   Up to 400 trips per month

Premium

$179.00

Other,Per Month

It includes:

-   Up to 600 trips per month

Value for money

5.0 (22)

5.0

Based on 22 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[

Clickatell](https://www.capterra.com/p/175976/Clickatell-Touch/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (24)

4.9

Based on 24 reviews

## User reviews

Overall rating

4.8

Based on 26 reviews

Filter by rating

5(21)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AB

Alex B.

President

Transportation/Trucking/Railroad

### "Booking Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2025

Excellent. It covers every possible scenario when booking and arranging reservations. It is recommended.

Pros

Once it is set-up and rates are in it is almost self-running. I had my daughter do a mock reservation both on the airport and hourly and it went extremely smooth.

Cons

A t first a little difficult to navigate, however once one explores and speaks with customer service for guidance. it is a great system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 28, 2025

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our team works hard to deliver the best possible service, and it’s wonderful to know we met your expectations.

SC

Stephen C.

Owner

Transportation/Trucking/Railroad

### "Great company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2025

Great product! Great response time! Overall very pleasant to deal with. Pricing good compared to others

Pros

\[sensitive content hidden\] is always very responsive to any issues that arise. Via email or text he always solves the problem as quick as possible.

Cons

No complaints - satisfied from the beginning of our relationship 11years ago. \[sensitive content hidden\] is the best . Very happy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2025

Stephen, you have been a great customer, since 2014! Thank you for taking the time to share your experience with Booking Tool! Your feedback means a lot!

AL

Adam L.

Owner

Transportation/Trucking/Railroad

### "Booking Tool is a necessity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2025

Pros

Organization is key when moving passengers. Without Booking Tool this wouldn't be possible. Thank You to everyone Booking Tool

Cons

Everything works amazing, No complaints. System always works and if something goes down they're quick to fix said problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2025

Thank you Adam for the positive feedback!

LM

Lucas M.

CEO

Transportation/Trucking/Railroad

### "100% recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2025

I been using this booking tool for over 3 years and it has change my business completely. works great

Cons

simplifies my woork,works wonderfull and it easy to use,I like the automatization of my day to day, I recive the reservations I send them to our calendar , I despach it to the drivers, its great

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 12, 2025

Thank you Lucas for your business and positive feedback! We're happy to hear that booking tool has changed your business for the positive.

AA

Alfredo A.

Manager

Transportation/Trucking/Railroad

### "Good and friendly app"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 10, 2025

As I said is very friendly. Easy to use. Comprensive. Pricing system initial setting is a little tricky. But after setting has many ways to change rates. Like very much the instant quote. Overall is a good and friendly app.

Pros

Easy and friendly. I like the most the instant quote. No other app is so easy for the customers to get a quote.

Cons

Missing steps on the driver app. Ergo: on site, customer drop.. So the dispatcher can be advice. The gps system is not so friendly for drivers. They suppose that dispatcher will be traking always. Or the just dont open the app . The fares needs to be set by distance and as is set, but letting the system choose both. So if the city the customer is trying to get a quote is not set. The system will use the distance and calculate the fare by distance.

Switched from

[Moovs](https://www.capterra.com/p/209139/moovs/)

[Limo Anywhere](https://www.capterra.com/p/92380/Limo-Anywhere/)

Pricing and easy to use. Maybe when i have more customers I'll switch to another that have complete features integrated.

Alternatives considered

[Limo Anywhere](https://www.capterra.com/p/92380/Limo-Anywhere/)

Reasons for choosing Booking Tool Limo/Shuttle

Pricing. I can't afford their pricing and setup change.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 12, 2025

Thank you for your review. We are preparing to release a new version in the coming months, which we anticipate will address many of the concerns you've raised. We continuously strive to enhance our system and greatly value your constructive feedback.

JP

Jeff P.

President and COO

Transportation/Trucking/Railroad

### "A Pillar of Our Success for Nearly a Decade"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2025

As a proud client and dedicated user of Bookingtool for almost eight years, I can confidently say it has been one of the single best investments for our limo company. In a fast-paced industry where reliability and efficiency are paramount, Bookingtool has consistently exceeded our expectations and proven itself to be an indispensable partner in our success. The software itself is exceptional, but the real standout is the team behind it. \[sensitive content hidden\] and his team are absolutely fantastic to work with. Their customer support is second to none. Like all software, an occasional hiccup is to be expected. In the rare event we encounter an issue, we simply send a quick email to \[sensitive content hidden\]. Without fail, he has his team on it immediately, and every single time, the item is resolved. It doesn't matter if it has been a small programming issue or, frankly, user error on our part; they tackle it with speed and professionalism. From a business standpoint, the value is undeniable. \[sensitive content hidden\] rates are spot on, and for the high level of service and the robust features we receive, Bookingtool is an extremely cost-effective tool. The reporting functions are excellent and provide all the critical information we need to analyze our performance and make informed decisions. If there is ever something we can't find or figure out, again, a quick email to \[sensitive content hidden\] is all it takes. Bam! He has either created new tools to meet our needs or personally walks us through the process. Over the years, we have seen Bookingtool make so many improvements and updates, constantly refining what is already a very user-friendly platform. I have looked at other software options on the market, and they simply do not appear to be as intuitive or easy to navigate. We have been extremely happy with our decision to use Bookingtool and will continue to utilize it for our limo company without hesitation. It's a top-tier product backed by a top-tier team.

Pros

This tool is highly cost-effective and provides a significant return on investment, thanks to its intuitive design and a consistent rollout of modern updates.

Cons

10 years with Bookingtool and it has never let us down. Truly no cons, just solid reliability and clear communication.

Alternatives considered

[Limo Anywhere](https://www.capterra.com/p/92380/Limo-Anywhere/)

Reasons for choosing Booking Tool Limo/Shuttle

recommendation from another company who had been using them for a couple years at that point

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 12, 2025

Jeff, it has been an absolute pleasure working with you and your team for almost a decade. We truly value your business, support, and the detailed review!

SB

Stephanie B.

CAO, CFO, Co-Founder

Transportation/Trucking/Railroad

### "Wonderful booking system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2025

It has been nothing but amazing, and no matter what I need help for, whether a small bug in the system, or asking about potential changes, I always feel heard and don't get stuck waiting days for a reponse.

Pros

I love how responsive support is and how they are always making updates based off feedback. Our clients mention ease of use on their end and I appreciate that so much! The admin end is always very straightforward and easy to use, whether adding in bookings manually or adjusting pricing on our end. The system reminders are perfect for clients and being able to customize not only the front end wording, but emails and so many other things, it can definitely fit whatever your transportation business needs. They are always making updates and tweaking things to make quality of life improvements.

Cons

Could use a more extensive / customizable driver app, a flat rate point to point system as opposed to mileage, and integrated flight tracking.

Switched from

[OctopusPro](https://www.capterra.com/p/171739/OctopusPro/)

very confusing back end and just couldn't get it to work the way we wanted along with a wonky driver app

Alternatives considered

[Book Rides Online](https://www.capterra.com/p/132180/Book-Rides-Online/)

Reasons for choosing Booking Tool Limo/Shuttle

better front end for clients, although i did like the p2p flat rate pricing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2025

Thanks for the great review! We appreciate your feedback and are glad we could meet your expectations.

JL

Justin L.

Owner

Transportation/Trucking/Railroad

### "Full-featured with great support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2022

As a new private car company, we understood the importance of implementing a reservation system that would grow with us. It had to be user-friendly, especially on the front end, and easy to integrate with our website. We needed a system that was versatile across all elements, from pricing to reservation, driver, route, and vehicle management. We researched multiple services and ultimately decided that Booking Tool checked all the boxes. The free demo account was critical in allowing us to properly evaluate the system. Online video tutorials have been very helpful, too. Best of all, and confirmation that we made the right choice, is that the owner, Neil, has been incredible to work with. He has proven himself to be responsive and helpful with the many questions we've had as we've gotten up to speed. Feel free to look me up if you are considering The Booking Tool and have specific questions about my perspective from a customer's viewpoint.

Pros

We most like The Booking Tool's flexibility and versatility. We can customize almost every part of the text that accompanies the reservation process, which is helpful in streamlining the clients' experience as they proceed through the reservation process.

Cons

Would love to see a little UI development on the billing and invoicing side.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2025

Thank you so much for your kind review. We truly appreciate your support and are glad to hear that we could meet your expectations.

PS

Pavel S.

Owner

Transportation/Trucking/Railroad

### "The most easy and friendly booking system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2020

Excellent service and overall the perfect for our industry

Pros

It's very easy set up, customers love simplicity and it's very worth of every money

Cons

It can have more details options about customers experience

Switched from

[Limo Anywhere](https://www.capterra.com/p/92380/Limo-Anywhere/)

Too complicated

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 26, 2022

Thank you, Pavel, for the great review! It's been a pleasure working with you since you first signed up in 2014.

RI

Rasidi I.

CEO

Transportation/Trucking/Railroad

### "Versatility "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2020

It is worth every penny I’ve paid for it, it is very economical and no gimmicks. The customer support is awesome, I get help for my needs if any and it’s instant.

Pros

The customer support is phenomenal and the ability of the product to adapt to my daily needs is also phenomenal. It is an expandable product that can work for anyone in the transportation or shuttle business.

Cons

Non right now, I do not have any cons right now that is worth mentioning.

Reasons for choosing Booking Tool Limo/Shuttle

The booking tool is versatile.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 7, 2020

Thank you, Rasidi, for your positive feedback! We greatly appreciate your kind words!

[View all Reviews](https://www.capterra.com/p/112689/The-Booking-Tool/reviews/)

Popular comparisons

[Eventbrite vs Booking Tool Limo/Shuttle](https://www.capterra.com/compare/112689-114949/The-Booking-Tool-vs-Eventbrite) 

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