--- title: "Easy Storage Solutions Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Easy Storage Solutions Software - reviews, pricing plans, popular comparisons to other Self Storage products and more." source_url: "https://www.capterra.com/p/112769/Self-Storage-Software/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Easy Storage Solutions Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Easy Storage Solutions ## What is Easy Storage Solutions? Easy Storage Solutions provides web-based software for small & medium sized operators in the Self Storage industry. The management software comes with a fully integrated website that allows tenants to e-sign lease agreements, rent units online, and pay their bill via their own online account. It also has the ability to text message and email tenants late notices and invoice reminders. Customer support and software upgrades are 100% FREE. ## What is Easy Storage Solutions used for? [Self Storage](https://www.capterra.com/self-storage-software/) Recognitions Shortlist Overall rating Based on 703 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $90 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Self Storage / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Easy Storage Solutions alternatives Highest Rated [4.7 (90)](https://www.capterra.com/p/150577/6Storage/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (54)](https://www.capterra.com/p/174252/CCStorage/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (337)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (69)](https://www.capterra.com/p/151482/Unit-Trac/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/112769/Self-Storage-Software/alternatives/) ## FAQs about Easy Storage Solutions Overview ### What problems does Easy Storage Solutions solve? Easy Storage Solutions solves manual storage-facility administration by centralizing unit availability, rentals, customer records, billing, payments, and reporting. Automated invoices, recurring payments, and email or text reminders reduce late-payment follow-up and paperwork, while online rentals let tenants self-serve. Small operators, offsite owners, and multi-location managers benefit most. Answer based on 357 reviews Overview ### Which roles and teams benefit most from Easy Storage Solutions? Easy Storage Solutions is most used by self-storage owners, owner-operators, and business partners who oversee facility performance, rentals, and customer accounts. Property, office, and operations managers use it to manage unit availability, tenant records, payments, and day-to-day site tasks. Presidents and vice presidents monitor business activity across their storage operations. Answer based on 632 reviews Overview ### What company size and industries is Easy Storage Solutions built for? Easy Storage Solutions is built for small to medium-sized business owners, with 98% of reviewers from small businesses and Consumer Services accounting for 41%. It also serves self-storage-related operations in Warehousing (19%) and Real Estate (15%), while midsize and enterprise organizations each represent 1% of reviewers. Answer based on 703 reviews Features and Usability ### What are the key features of Easy Storage Solutions? Easy Storage Solutions includes core billing and invoicing, electronic payments, and recurring billing for automated rent collection, payment processing, and late-fee handling. It also provides customer management and tenant tracking, rental management for reservations and rentals, access controls and permissions including text-to-open access, and reporting and statistics for operational decisions. Answer based on 26 reviews Pricing ### How much does it cost and what fees or limitations are included? Easy Storage Solutions offers a Basic plan starting at $90 per month at a flat rate, with a free trial available. The plan includes online rentals, recurring billing, gate integration, reporting, and a custom website. Reviewers often find it affordable for small facilities, though some cite price increases, limited accounting tools, and fewer features than pricier alternatives. Answer based on 83 reviews Getting Started and Support ### How easy is it to onboard and train a team on Easy Storage Solutions? Easy Storage Solutions offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that owners, small teams, and nontechnical users generally learn the basics quickly, often with responsive phone or email support. Administrators handling data transfers, facility maps, or advanced settings may need additional time to become comfortable. Answer based on 43 reviews Getting Started and Support ### What customer support options does Easy Storage Solutions offer, and how do users rate the experience? Easy Storage Solutions offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as responsive, patient, and helpful, with quick answers and effective setup guidance. Some users report occasional long waits, limited support hours, or declining service quality, particularly when resolving complex technical issues. Answer based on 514 reviews Security ### How does Easy Storage Solutions handle data security and access control? Easy Storage Solutions uses off-computer database storage, which reviewers say removes the need for local backups and provides high security for stored information. It integrates with gate access-control systems and can restrict delinquent tenants. Reviewers report gate-control reliability issues, Canadian compatibility gaps, and a requirement for an online computer; renter credentials may require staff assignment. Answer based on 12 reviews Storage management ### How well does Easy Storage Solutions manage a self-storage facility? Easy Storage Solutions simplifies daily self-storage management with unit maps, customer records, move-ins, move-outs, invoicing, online payments, and recurring billing. Small facility owners and part-time operators value managing properties from mobile devices while running other businesses. Initial setup and customer-facing navigation can require support, especially for unusual property layouts or non-storage uses. Answer based on 157 reviews ## Who uses Easy Storage Solutions? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 431 Self Storage reviews Capterra data shows that buyers of self storage software rank the following features as their top priorities: - **Electronic Payments** (**65%** of reviewers rated this feature as critical) - **Rental Management** (**70%**) - **Billing & Invoicing** (**60%**) Easy Storage Solutions supports all three features that reviewers rate most highly: **Electronic Payments**, **Rental Management**, and **Billing & Invoicing**. Together, these capabilities help businesses process payments online, manage tenant rentals and unit activity, and handle billing accurately, allowing teams to keep daily operations organized and maintain steady cash flow. Electronic Payments 4.7 (67) 53.73% of 67 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Rental Management 4.6 (42) 50.00% of 42 reviewers that rated this feature as important or highly important Streamline, automate and manage the rental of properties, facilities, assets, or equipment Recurring/Subscription Billing 4.6 (59) 49.15% of 59 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Tenant Tracking 4.4 (47) 48.94% of 47 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Customer Management 4.6 (58) 48.28% of 58 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Billing & Invoicing 4.7 (54) 62.96% of 54 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Easy Storage Solutions 34 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Credit Card Processing: Accept and process credit card transactions - Customer Management: Store and organize information about customers and previous interactions - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Self Storage Facilities: Designed for self storage facilities - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Payments: Accept and process online payment transactions - Payment Reminders: Reminders sent for balance/payment due - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Security Gate Access Control: Manage gate access to secure facilities/properties - Site Maps: Manage site maps showing plots, availability, utilities etc. - SMS Reminders: Reminders sent via SMS/text message - Task Management: Create, manage and track all task activities and progression - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (588) 4.6 Based on 588 reviews ## Pricing Value for money 4.8 (483) Free Trial [View pricing plan details](https://www.capterra.com/p/112769/Self-Storage-Software/pricing/) Basic $90.00 Flat Rate,Per Month It includes: - Secure Custom Website - Recurring Billing - Payment Reminders - Financial & Accounting Reports - Online Rentals - Electronic Signature For Lease/Agreement - Interactive Site Map - Multiple Facility Login - Gate Integration Value for money 4.8 (483) 4.8 Based on 483 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (692) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (692) 4.9 Based on 692 reviews ## User reviews Overall rating 4.8 Based on 703 reviews Filter by rating Counts reflect reviews available in this feed. 5(558) 4(131) 3(7) 2(3) 1(4) Mentioned topic Recent reviews first, then most helpful BO Bookkeeper Bookkeeper Used the software for: Less than 1 year ### "Product delivers what I needed it to deliver, and the customer service staff has been stellar!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2018 I no longer have to chase down checks and make deposits at the bank! Complete online process now for renting from us. Pros I like the fact that once the initial setup is complete, there is very little time required from me on a day-to-day basis. The color-coded facility grid provides a nice visual for potential customers, and there are so many options prompted during set-up which was helpful for me, a first-time small storage facility owner. The price is fair for the service provided, and this company has a fantastic team of support staff. I have worn them out with questions during the start-up phase (newbie to the industry). Cons There were a few confusing things during start-up- something regarding photos of our facility versus stock photos showing up on the website... I had not thought to go into an additional template to remove stock photos, and other minor template things I had trouble navigating, but the customer service staff walked me through how to adjust settings. PM P. Manager P. Manager Used the software for: Less than 1 year ### "great software at a reasonable price. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 22, 2024 Overall it is a great software at a reasonable price. Pros The reports! it is quite simple to get an idea of how your facility is doing by just a few clicks. Cons The way the transaction history is listed is a little confusing to look at. OW Owner Owner Used the software for: 1-3 years ### "Customer experience " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 September 30, 2024 When I first started I loved it. As of the last few months I feel like something has changed or they have been bought out and the customer service has went down due to new restrictions in place. Pros Software is decent and works for the most part for my needs. Cons I have had issues with several things in the past few months with bad customer experience with the represenatitives. I am supposed to have credits on my account but for some reason my card keeps getting charged for the software. OW owner owner Used the software for: Less than 1 year ### "Love this software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2020 I have confidence that my software is doing what it should and that my storage business is running smoothly. Pros This software is so easy to use, very user friendly and logical. I had to enter all my customers into the software because I was unable to get a spreadsheet of my customers from my current software. After that the integration was very easy. We were up and running in just a few days. I love that the customer profile has all the info you need for each customer including billing and history. I love that customers can book and pay online and that we now have a website for our business. Customer service is top notch! Cons I don't see any negatives at this point. MP Managing partner Managing partner Used the software for: Less than 1 year ### "Fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2020 GREAT customer support! Everything has been fantastic. Very affordable for our facility. 305 units. Wish I’d upgraded years ago. Highly recommend. Pros Great features. Easy to use. Upgraded from software we’ve used for about 18 years. Wow! What a difference. The automation of monthly billing, payments, etc. is a valuable asset to our company. Website is great! Should have found this company years ago. Gate integration was a snap. Highly recommend Easy Storage Solutions. Very satisfied customer. Cons Setting up customer accounts took time but that was expected. After that. It was a breeze. FD Front Desk Associate Front Desk Associate Used the software for: Less than 1 year ### "Easy Storage Solutions, not so easy" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 May 16, 2019 It's been a rough ride but finally getting the hang of it. Also ESS is constantly improving, taking advice from their customers. Pros The thing that I like most about Easy Storage Solutions is the layout of the software is fairly easy to read, legible. Also, I like to the customer service is team is knowledgeable. They are there to help solve problems. Cons The least thing that I like about Easy Storage Solutions is that their customer service is only available Monday-Friday: 8:00 - 5:00 MST Saturday: Closed Sunday: Closed. I'm located in California. Also, something else I dislike is when making notes under individual notes, you have to make sure to click on create note or it they do not save, and notes can be deleted, once saved,(forever) by anyone. OO owner operator owner operator Used the software for: Less than 1 year ### "Loving it so far!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2019 It has been great so far. I have been able to do everything I wanted and received help from customer service when I needed it. Pros I like the ease of use of the software and the customer support when you need it! Cons I would like to see more on the dashboard, I love being able to see everything at one time, it would be nice to be able to customize the dashboard. OW Owner Owner Used the software for: Less than 1 year ### "I can't imagine anything better!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 16, 2019 I have a small property of only 49 units. While I can manage relatively easy without the software, ESS has provided me faster access to customer and unit details, especially payment status on all. I feel it has saved me at least 2-4 hours per month of paperwork. Pros I love the easy access property map that gives me instant information on the status of each unit and customer Cons Some setup tasks and general information can be difficult to find while other tasks require more clicks than one would think necessary. RE Real Estate Broker Real Estate Broker Used the software for: 1-3 years ### "Smooth Sailing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2018 Pros Interface is wonderful and easy to use. I will most likely start using the website interface by the end of the year. Sunil L. Service Chain Operations Manager - SAP Used the software for: 1-3 years ### "Easy storage solution is good tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 14, 2023 Pros I like the features to add our all details and it provide to manage our storages. Cons The integration is good. But this can be more improved. [View all Reviews](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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