# Page 16 | Easy Storage Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Easy Storage Solutions the right Self Storage solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112769/Self-Storage-Software/reviews

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Easy Storage Solutions

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Easy Storage Solutions

## Showing most helpful reviews

Showing 376-400 of 703 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NH

Nate H.  
  
  
Used the software for:

### "Always Growing and Always Improving to benefit Tenants and Managers."

March 10, 2014

5.0

I love how Easy Storage has been putting on updates every few months sometimes a few times a month to improve the software. Not only are these update free but they are really neat features that make both the managers and the tenants lives easier. Like this one last month made is so we can put multiple Credit Cards on file for a tenant, or pause credit cards etc... The recurring billing feature alone has made collections a lot easier. It's also nice to be able to pull up information on my smartphone or Ipad when i'm out and about and I get a call from someone. Thanks Guys.

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

TM

Travis M.  
Manager  
Retail  
Used the software for: Less than 6 months

### "If you have storage units you need this software!"

September 4, 2019

5.0

This software makes everything part of the business easier. So happy we found it.

Pros

Everything about this program is AMAZING!!! The people are great to work with. VERY HELPFUL!!

Cons

Unable to automatically add some fees. But nothing really to complain about!

Reason for choosing Easy Storage Solutions

The people were great to deal with.

Review Source

GP

Geri P.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Best software out there for storage facilities"

December 7, 2016

5.0

We are a brand new facility. This software is easy to learn and easy to use. I am still learning to use all the features it offers to enhance the performance of running our business. Occasionally when I do need support, I use the chat option. I rarely have more than a minute wait. They have never failed to answer my questions and let me know why things need to be done a certain way. I did a lot of research before choosing Easy Storage Solutions. I'm glad I did.

Pros

Great customer service, easy to use, price.

Cons

None so far. We've been in business just under a year.

Review Source

AZ

Amanda Z.  
Operator  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent Storage Software"

October 16, 2018

5.0

Easy Storage Solutions has significantly reduced the amount of time I spend each month on billing and record keeping. I also appreciate that customer service is easy to reach, and they answer my questions quickly and politely. I could not be more satisfied.

Pros

The ease of use, it was simple to set-up, simple for the administrator, and simple for the customer. Customer feed back has been positive.

Cons

There are no cons. I wish I would have utilized this software sooner! Easy Storage Solutions has been a breeze to work with.

Review Source

SI

Steve I.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Simplify Your Storage Business"

November 28, 2017

5.0

The sales and support folks are very personable and always there to help.

Pros

I really like the way it automates the routine daily tasks, taking away the repetitive, mundane chores of running a storage business. It was a real differentiator to offer my customer the ability to rent & pay for their units online.

Cons

One thing it does not do, unless you pay extra, is handle the expenses part of the finances. Other than that, I am pretty satisfied. It is perfect for a small storage business.

Review Source

JB

Jeff B.  
Owner  
  
Used the software for:

### ""

March 1, 2013

5.0

We purchased existing storage units October 10th 2010. We inherited a ledger card system of managing each of the storage unit's accounts. This was time consuming and had many opportunities for errors or pitfalls. After learning about Easy Storage Solutions from my friend Jim of U-Save Storage, my wife and I finally reviewed the program and signed up. Ever since we have been incredibly happy with the program. I work in outside sales full time and travel the entire state and my wife is a full time employee of the local elementary school. With the Easy Storage Program, we take care of the units on the office side with an iPad, laptop and smart phone). It's allowing us to invest in self storage and setting us up on a growth pattern in that investment plan toward retirement and allowing us to maintain both of our own full time careers.

Review Source

MD

Mike D.  
owner  
  
Used the software for:

### "Dodd feedback"

April 15, 2011

5.0

I'd encourage anyone to try and use this fantastic program.

Pros

Well I used a 20+ year old dos program. I looked at and did demos of many kinds of storage software. This program is easy, simple and does everything I wanted plus more. Jimmy has went way above the promised help in setting me up and switched from the old program. If you want to have potential clients contact me to help you sell this program just ask. AAAA awesome!

Cons

A little nervous hearing there is a bill that wants to create a "internet kill switch" for the U.S. that our president will have the ability to kill at any time without congress approval. What would we do?This actually just happened in Egypt.

Review Source

WM

Will M.  
  
Consumer Services  
Used the software for:

### "I love Easy Storage Solutions!"

March 12, 2014

5.0

Pros

When developing my first facility, I was at a loss regarding management software. A great many facilities had a website yet many did not have a payment portal. My goal was to be hands off regarding contract signing, payment collection, and monthly billing. Easy Storage Solutions enabled me to meet the goal. Tenants can register, rent, and make monthly payments from my website! I simply give them the site over the phone and they rent their own unit! No one has the product and the service as Easy Storage Solutions!

Cons

Quite frankly, there is nothing not to like. It combines all the essentials to book a unit, pay for a unit, and bill for a unit monthly!

Review Source

GM

Garrett M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great customer support. Always called me back. software was truly easy. "

August 2, 2017

5.0

Up and going in no time!

Pros

I liked how simple and easy it was. That I can edit the website myself. I think the software looks good and systems work well

Cons

Could use a couple of options on how the home screen can be laid out. Other than that I don't have any complaints

Review Source

Response from Storable

September 11, 2017

Thanks, Garrett!

SC

Sarah C.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Hart Cove Storage Review"

March 18, 2019

5.0

Wonderful, If I cannot figure it out the staff helps walk me through it!

Pros

The website is well designed and very efficient to use!

Cons

The map page was two separate pages. It was hard to make boxes and resize them for our storage units. The staff at Easy Storage helped fix that for me! :)

Review Source

BK

Brent K.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "I'm a new owner of storage units. Easy Storage has made getting up and running very easy!"

April 16, 2018

5.0

The support from Easy Storage is amazing. Everything from getting started to ongoing help, they are the best. And very very cost effective too!

Pros

They have great training which is simple and easy to understand. The website isn't overly complex but can do many different things. The back office support is incredible!

Cons

It took me a little while to learn how to do batch printing effectively and toggle between being printed versus email. But once I learned it, it is actually super easy.

Review Source

MW

Melissa W.  
Manager  
Accounting  
Used the software for: Less than 6 months

### "New Storage Program"

May 1, 2019

5.0

Well, since this is my first time in the self storage business it's nice to have help when there is a problem.

Pros

Anytime I've has a problem the customer support/service was outstanding!

Cons

Sometimes (like with my gate software) things don't work together as seemlessly as I thought it would.

Review Source

dF

david F.  
manager  
Consumer Services  
Used the software for: Less than 6 months

### "self storage software for dummies"

November 15, 2020

5.0

Pros

I have worked with several CRM programs for real estate. This Self Storage Software is soooooooo user friendly. Even me a novice

Cons

Would be nice to be able to mail a letter to the tenant directly from the software

Reason for choosing Easy Storage Solutions

the demo--which proved true and accurate

Review Source

SB

Sara B.  
administrator  
  
Used the software for: Less than 6 months

### "I just started using the self storage software and I find it very user friendly."

January 30, 2018

4.0

Pros

I like that it is user friendly and it is easy to find all customers. I also like that I can call support and get a knowledgabel person right away.

Cons

I would like a alert section that popped up to remind us of things that are important. Such as customer broke key in lock. Customer will not recieve deposit once they are done renting. Just a thought.

Review Source

Response from Storable

February 6, 2018

Hey Sara, Thank you for your review, we appreciate you guys! Great suggestion! we've talked about this idea internally as well.

AB

Alan B.  
CFO  
  
Used the software for:

### "Great Customer Service and Flexible Website"

March 1, 2016

4.0

We have just started using the software, but I can say that the implementation has gone quite smoothly. The software is easy to use and the ability to modify the public website gives us a lot of flexibility. My only critiques thus far would be making modifications so that existing renters can set up their own user name and password when setting up new accounts rather than us assigning. I would also like the site map to automatically scale unit sizes and have a "snap to" feature so that creating the site map is not so tedious. I do really like the site map and being able to see facility status at a glance. This software has many different options and flexibility as far as billing amounts, dates, notices, charges and letters. We are also excited about the ability to rent units directly online.

Review Source

Response from Storable

March 20, 2017

Thanks for the review!

TT

Tina T.  
Manager  
Facilities Services  
Used the software for: Less than 6 months

### "New Customer"

May 1, 2019

4.0

We transitioned from another software company and this took some getting used to. But the customer service and tech support has been amazing. Very much worth the money!!!

Pros

It is easy to use. The customer support is very helpful.

Cons

There are a few glitches that happen but that is to be expected.

Review Source

ZQ

Zach Q.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Review"

May 1, 2019

5.0

Very positive. Great onboarding, customer service, and ongoing support.

Pros

Easy to learn, easy to teach someone else.

Cons

Wish the designs were more customizable.

Review Source

MC

Meg C.  
Admin  
Consumer Services  
Used the software for: Less than 6 months

### "New Customer"

August 18, 2017

5.0

We have never had a website and love the ability for our customers to rent online.

Pros

ESS has made the transition seamless! Everyone has been extremely helpful and accessible by email and by phone - even with the most minute question. They seem to continually update the software for any glitches or upgrades.

Cons

I wish there were a couple of more override options for individual tenants - such as invoicing next month's charges before every customer is invoiced.

Review Source

JR

J R.  
  
  
Used the software for:

### "RESISTANCE IS FUTILE!"

November 6, 2015

5.0

For many years we resisted upgrading to a online based software. Now that we finally did, We are very satisfied. The package offered is not perfect, but is pretty darn close. It offers many usable tools and reports in seconds, has dropped our collections time average and eliminated the nightmare that was billing our customers. Learning this software is easy and has made the management of our facilities a lot easier. The customer service provided is exceptional. They respond quickly and are patient with all our issues. We are glad we made the switch and are looking forward to keep growing our business now that the banalities of billing and chasing customers takes only a few minutes of our day. If you are considering buying a management software, look no further, this is it.

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

RR

Ransom R.  
Owner  
  
Used the software for:

### "It have been one the best things I could have purchased. "

May 16, 2016

4.0

This is a great software for the storage business they have taken every part of what an owner need and provided it in this software. The ease of posting payments, deposit, and giving you your customers bill to be sent out is a lot easier than the last software I was using. And the customer service has been one of the best experience about the whole thing. They are easy to get a hold of if they don't answer they call you back in a timely manner. The only con I have is that they didn't ask me what name I wanted for my website.

Review Source

Response from Storable

March 20, 2017

Thanks for the review, Ransom!

SV

Sloane V.  
Stoage Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Super easy to learn and makes my day easier."

July 26, 2017

4.0

It makes managing a storage facility much easier.

Pros

It's really hard to make a mistake with the software, I have entered the wrong thing and been able to change it quickly.

Cons

There isn't a detailed report of what has been paid without going to each individual person making out monthly statement harder to reconcile a month.

Review Source

Response from Storable

September 11, 2017

Thanks for the review, Sloane. We have many detailed reports in the reports section of the site. We recommend the revenues report for what you're looking for!

XT

Xanning T.  
Manager  
Consumer Services  
Used the software for: 1-2 years

### "Easy Storage Solutions has made managing our business so much easier!"

October 5, 2017

4.0

Pros

Everything is laid out so nicely and the website is easy to navigate through. There are so many options to customize things exactly to how you want your business to run.

Cons

I really don't have any complaints about this product. It has helped so much as tenants are able to rent online and make monthly payments. I do wish that there was a way to get notifications on our phones when a new unit has been rented. I also wish that the payment center business was a little more fluid in how it worked with Easy Storage Solutions.

Review Source

DJ

Darren J.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Glad we found this software"

August 2, 2017

4.0

Great way to manage our business

Pros

Fully functional seems to be what we were looking for The price is reasonable so far and the service is very good

Cons

Slight learning curve we have had to spend alittle time learning the system and getting use to all the steps to make it work

Review Source

Response from Storable

September 11, 2017

Thanks for the review, Darren. Feel free to give us a call if you have any questions about the software. We have a full support team ready to give you a hand with anything you need. 888-958-5967

JB

Jeff B.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Storage Unit Management Made Easy "

January 5, 2017

5.0

We've been using the system since 2011 and have continued to grow due to the website presence and ease of use. All easy enough to allow my wife and I to maintain both full-time jobs while the storage units almost manage themselves for us. Book a Demo today and tell them Jeff Sent you !!!!

Pros

Easy to use most customers create their own profile and book unit with the credit card and all we do is click a couple of approvals online and they are booked as a customer.

Cons

Can't think of any

Review Source

JH

Jerry H.  
owner  
Warehousing  
Used the software for: Less than 6 months

### "Great for small facitlities!"

April 1, 2019

5.0

Pros

Customer service has been great. For any problem I've had they already had the solution! Highly recommend for smaller facilities.

Cons

Some of the reports are confusing, and there are some reports that I need that aren't there.

Review Source

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