# Page 17 | Easy Storage Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Easy Storage Solutions the right Self Storage solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112769/Self-Storage-Software/reviews

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Easy Storage Solutions

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Easy Storage Solutions

## Showing most helpful reviews

Showing 401-425 of 703 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Mike G.  
Owner/Manager  
  
Used the software for:

### "Great Decision"

April 10, 2015

4.0

I am one of the owners of 3 Self Storage facilities in Calif. and Idaho and I had to make a decision on new software for our facilities. Two of them had obsolete software and the other had an expensive upgrade. I went on line and found Easy Storage Solutions and after talking with these folks and having our managers look at their system, we never looked back. The software in all honesty did not have everything we wanted but they were open for discussion on new ideas and have made several changes in the direction we suggested. In summary we are very happy, not only at the great price they charge for their services but excellent response to any issues and our customers are happy with the newer technology that Easy Storage Solutions brings to the table.

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

KS

Kim S.  
  
  
Used the software for:

### ""

April 20, 2013

5.0

We are new to the storage rental world (2012) and chose Easy Storage Solutions because they offered everything we needed at a great price. After researching most of the software/website companies out there Easy Storage Solutions had everything we needed: a great website, gate system connection, online payments, email communication with customers, online accounts, reports, and etc. Our website was easy to set up and we were ready for customers quickly and painlessly. Whenever I had a question, customer service was there ready to help me, whatever it should be. Our unit setup was finished in no time and we can continue to make changes and/or add units with no difficulty whatsoever. Easy Storage Solutions has awesome software for rental units. I am happy I chose them.

Review Source

SK

Sheila K.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "So Far So Good"

August 5, 2019

4.0

Fantastic people to work with. Everyone is very helpful and this gave us a quick solution. Lots of features.

Pros

Quick set up out the gate Great customer service Fantastic price points

Cons

Website not as customizable as we would like but still great.

Review Source

AD

Ann D.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Great for the little guys"

December 6, 2018

4.0

Overall good value for what I need.

Pros

I have a small facility and it has the basic functions needed to track customers, move ins/outs, and payments. The customer service has been great and very responsive. I was able to get the website up quickly.

Cons

The reporting isn't as robust as I expected. I still have to export data into Excel to get the view I need. Some of the workflows require more clicks than necessary.

Review Source

RB

Randy B.  
owner  
Warehousing  
Used the software for: Less than 6 months

### "Outstanding"

June 8, 2020

5.0

They are very responsive to any questions and extremely helpful.

Pros

Easy to use, did everything I needed, and the Customer Service was FANTASTIC.

Cons

Haven't found a "con" yet. ....

Reason for choosing Easy Storage Solutions

The reviews were "spot on".

Review Source

CN

Chad N.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great Company! Great Software "

January 10, 2017

5.0

They have been nothing but helpful, if I have question or problem I just give them a call and it's fixed. The software is easy to use and perform as promised.

Pros

Easy to use.

Cons

I one thing I don't like is there is not a way to void out a charge or invoice.

Review Source

Response from Storable

February 2, 2017

Hi Chad, thanks for your review. There is a way to void out a charge or an invoice. You can do this by clicking on the date of the invoice and after you do that it takes you to a screen that allows you to edit/modify/void the invoice.

DL

Danielle L.  
General Manager  
Packaging and Containers  
Used the software for: Less than 6 months

### "Good Software"

May 1, 2019

4.0

Good program, easy to use

Pros

Easy setup and easy to use. Great customer service, answered questions in timely manner. Priced well.

Cons

can't separate invoices if multiple boxes are rented. Can't add notes to invoices.

Review Source

VV

Vince V.  
Carpenter  
Construction  
Used the software for: Less than 6 months

### "Storage"

August 5, 2019

5.0

Lots of online activity.

Pros

Extremely easy to use, very well laid out. Very happy with easy storage solutions

Cons

Haven’t found any problems with it yet. It did take about 3 weeks to set up but all worked out.

Review Source

Corky H.  
Owner  
Retail  
Used the software for: 2+ years

### "I've been with Easy Storage 4 years"

March 18, 2019

5.0

I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units. Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want. There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs) Just think, you can have independent management of you manager and cheaper than you can do it in house. The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.

Pros

Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.

Cons

Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.

Review Source

BH

Brandon H.  
Owner  
  
Used the software for:

### "Very Pleased"

May 18, 2016

4.0

We have had this software for two months and are very pleased. This simplifies the storage unit management process tremendously. The mobile app is very handy to have when you are asked if you have any units available when you are away from your computer. Just open the app, click on the storage site and immediately know what is available, price and dimensions. I do with however, that there was more accounting applications built in, but it does download easily into quickbooks.

Review Source

Response from Storable

March 7, 2017

Thanks Brandon, Yes we tried to make it so you could get the accounting info easily from the reports tab as well as downloading into quickbooks. Side note Easy Storage has recently started an accounting/bookkeeping service to do all of that work for you so you don't have to.

KB

Ken B.  
Owner  
Facilities Services  
Used the software for: 6-12 months

### "Easy Self Storage review"

May 3, 2019

5.0

Its working great and i will be using it in the future as well.

Pros

Ease of use and Customer support, the support was helpful in getting everything set up.

Cons

Email contact feature, still have challenges with this feature.

Review Source

SR

Scott R.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Easy Storage Solutions means "Easy""

July 7, 2018

5.0

Just the software that I was looking for to use from any device anywhere

Pros

Ease of use and setup. Support got me started quickly with very little training. They also offer credit/debit card processing which makes life easy.

Cons

Site map is difficult to build, but there is a grid view which makes things easier. Their first choice in card processing was a very large minimum, but they offer another good choice.

Review Source

BB

Ben B.  
Manager  
Warehousing  
Used the software for: Less than 6 months

### "Great product"

October 16, 2019

5.0

Pros

This is an affordable and customizable program with all the features of the more expensive products. The customer service is quick and responsive.

Cons

I haven't found anything that I don't like yet.

Review Source

CW

Cortney W.  
Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Easy"

May 2, 2019

5.0

Pros

The customer service support is very helpful

Cons

I also own an RV park that I am using this software for, wish I could customize it more to be more user friendly for other services outside of storage

Review Source

LG

Linda G.  
Property Manager  
Consumer Services  
Used the software for: 6-12 months

### "Good, but could be better."

November 30, 2015

4.0

Pros

Affordable. Easy to input customer information and to make changes when needed. Payments are usually easy to make and to maintain. Easy to move in and move out.

Cons

Would love for them to have more video's set up for us to watch how to do some things. Better follow up on how we are doing and what questions we might have. Some kind of program where we could come and have hands on training on how to get everything set up.

Review Source

JK

Josh K.  
  
Consumer Services  
Used the software for:

### "Overall very pleased."

January 16, 2015

5.0

Pros

It's very easy to use. Tech support has been great! They answered my questions immediately and solve any problems I have. It has almost everything I would want, including features I didn't know I wanted. They continue to add things to the software to address concerns others have, which has been very helpful. Every time they have updated it has corrected or changed something I was thinking about. You can tell they listen to their customers.

Cons

There really isn't anything that I don't like. There were a few things at first, but the updates have taken care of those issues.

Review Source

CS

Chris S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great help in tracking tenants "

July 22, 2016

4.0

Pros

Software covers most everything and the staff is awesome

Cons

Nothing at this point I am liking most all options

Review Source

RV

Rob V.  
Storage Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great software for self storage"

September 8, 2019

5.0

Pros

East to setup and works great for self storage. Customers can rent units very easily.

Cons

Some items are a little tricky to find in the software but customer service is always quick to help.

Review Source

MG

Myron G.  
Sole proprietor  
Financial Services  
Used the software for: Less than 6 months

### "Very pleased"

March 2, 2017

5.0

Very pleased with set up. It did take some time to input my client base. I had a couple of questions and the customer support was fabulous. Starting my 3rd month with the software and loving it. Easy integration with credit, debit and ACH customer payments.

Pros

For over 10 years I kept all of my customer accounts on a spreadsheet. Now with this software it is much easier and I feel safer.

Cons

none

Review Source

Response from Storable

March 9, 2017

Thanks for the review, Myron. We appreciate your business!

KS

Kerry S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easy Storage Review"

March 18, 2019

5.0

Customer communication is excellent and website operation is very good

Pros

Great Service, value and ease of use. Returns all calls promptly.

Cons

Nothing. The service is excellent and platform easy to operate.

Review Source

PL

Patty L.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "I am new to this software but like it more each time I use it. There are so many features. Think I made the right choice!"

March 2, 2018

5.0

I am so impressed with the level of customer support at Easy Storage. Great folks to work with!

Pros

Customer support is very important to me as I am technologically challenged and I can honestly say that I have received the very best customer support that anyone could ask for.

Cons

I would like for the software to be a bit more customizable. We would have liked to add initial boxes to our rental agreement.

Review Source

mK

megan K.  
manager  
Consumer Services  
Used the software for: Less than 6 months

### "I had question regarding software and functionality. the staff was VERY Helpful and knowlegable when I called. "

September 28, 2018

5.0

love the support that is offered.

Pros

easy to use. user friendly and customer support is easy to get through to. navigation through the system is really quite simple.

Cons

sometimes the wording is confusing for example the system will say outstanding balance when the customer is not late. It uses overdue when customer is late. still have not figured out what outstanding balance means.

Review Source

SM

Shawn M.  
Owner  
  
Used the software for:

### "Our Customers Love It! "

April 13, 2015

5.0

We have been with easy storage solutions since the start of our business and have found it an extremely easy way to do business . The online booking and payment facility enables us to concentrate on our other business without the need to employ a full time manager. Our customers love it as they have 24 hour access to there account that they can review at any time. The automated payment and notification system takes care of all the customers payments and automatically locks out the ones that have not paid which then results in the customers contacting us to make payment so they can access there account instead of us chasing them for payment . Regards, Shawn Maas | Director Dubbo Self Storage

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

PL

Patty L.  
Administator  
Real Estate  
Used the software for: I used a free trial

### "Easy Storage"

March 18, 2019

4.0

Payments, renting, accurate information.

Pros

The ability for the customers to pay online and see where they stand in their own account

Cons

The time it take to set up the system to be able to use it.

Review Source

MF

Marty F.  
Owner  
  
Used the software for:

### "great tool for self-storage"

April 11, 2015

5.0

Easy Storage Solutions software is easy to use and logically laid out. I own a small storage facility and questioned whether or not I even need any professional software. In the past I used an excel spreadsheet and I thought it worked well enough. Now I've been using Easy Storage Solutions software for 3 months and it is a total difference. The ease of seeing my overall facility, customer info, revenues, etc is amazing. The built in card processing is a breeze and the rate is great and simplified. I can't imagine ever going back to a spreadsheet and needing to constantly manually enter everything. This software is truly great for the small guy- I consider myself a "micro" storage facility.

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

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