# Page 18 | Easy Storage Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Easy Storage Solutions the right Self Storage solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112769/Self-Storage-Software/reviews

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Easy Storage Solutions

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Easy Storage Solutions

## Showing most helpful reviews

Showing 426-450 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PL

Patty L.  
operator  
  
Used the software for: Less than 6 months

### "I have just purchased this service and am still in the process of setting it up. So far, so good."

January 23, 2018

4.0

I haven't really had the chance to benefit from the software yet as I am still in the process of setting it up.

Pros

I like how the software will do much of my work for me and I really appreciate the customer support that I have received from E.S.S!

Cons

So far I haven't found anything that I don't like about the software. I still need time to get my bearings before I can answer this question honestly.

Review Source

RB

Rosa B.  
Owner  
  
Used the software for: Less than 6 months

### "Excellent experience from the start all the way through."

February 12, 2018

5.0

On time payments. Ease of use.

Pros

Easy to use. Very user friendly. Excellent customer support. I had a lot of questions in the beginning and someone was always there to answer promptly.

Review Source

LJ

LaNetta J.  
Property Manager  
  
Used the software for:

### "Easy Storage Review"

April 10, 2015

4.0

We are new to using Easy Storage Solutions Software. We are overall pleased with ease of using the software and the Customer Service has been very good. My only complaint has been syncing data with Quickbooks has not worked as well as we expected.

Review Source

Response from Storable

March 21, 2017

Thanks for the review! Since our software doesn't keep track of expenses our suggestion has always been to sync directly with your bank account. However we now have a quickbooks certified agent that can help with any syncing questions with quickbooks. We also offer a bookkeeping and accounting service now where we can just take care of that headache for you and do the accounting side of your business so you don't have to. If you have any questions call in and ask for Ty.

HT

Hartley T.  
Owner  
Warehousing  
Used the software for: Less than 6 months

### "Talk about change my life!"

December 7, 2016

5.0

One call does it all! The software took my facility from the worst run facility on earth to absolutely smooth running and efficient. It collected loads of back rent in just the first month!!! I've only been using the software 2 months and it has been a complete 180-degree change for my facility. Thanks, guys!

Pros

Constant contact with my customers

Cons

I really like it!

Review Source

Response from Storable

March 9, 2017

Hartley, thank you for your great review! We are so glad to hear you are enjoying the software!

GA

Greta A.  
onwer  
Consumer Services  
Used the software for: Less than 6 months

### "Fast and easy to set up my business operations. "

August 22, 2017

5.0

Thank you for creating such an affordable and functional product.

Pros

The features and functionality with this software are just what I needed for my small storage unit facility. The price point is fantastic and very affordable.

Cons

I wish there was a way to track expenses as well as customer/income data. That way I could ditch Quickbooks and track all of my business data in one place.

Review Source

KK

Kathy K.  
  
Consumer Services  
Used the software for: Less than 6 months

### "Firestone Park Self-Storage"

July 6, 2015

5.0

Pros

1) They couldn't have named their business any more accurately! It's EASY! I have only moderate computer skills but was able to begin using this software immediately! The tutorials are excellent and geared, I feel, to users at many knowledge and experience levels. ANd you can use as many or as few of the options offered and still greatly benefit from the product. I've been adding on options little by little and found the transition to be seamless and well thought through. 2) The support is really really key and the staff has been really incredible! I get immediate answers, the updates are very helpful, and feel the customer has input into changes that could make things easier. I appreciate that!

Cons

There is nothing I don't like about it.

Review Source

TH

Tarah H.  
Manager  
Construction  
Used the software for: Less than 6 months

### "Great Product"

May 1, 2019

5.0

Pros

It features everything you could possibly need to serve your customers.

Cons

I self trained and I found that hard - I wished there were more tutorial videos of features.

Review Source

CW

Christi W.  
Property manager  
Facilities Services  
Used the software for: Less than 6 months

### "Easy Storage Software Really is Easy"

August 15, 2018

5.0

Pros

This software can be used by people not familiar with computers and the customer support is wonderful.

Cons

Nothing at this point, it has been a very helpful tool to have.

Review Source

NT

Neal T.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Software Review"

May 16, 2019

5.0

Pros

Very user friendly and comprehensive of what is needed to operate our self storage facility.

Cons

At this point there is nothing that I don't like about the software.

Review Source

JaPB

Jeff and Patsy B.  
Owners  
  
Used the software for:

### "" Self Storage Unit Management Made EASY " !!!"

April 11, 2015

5.0

We converted our existing Self Storage Facility to Easy Storage and have been happy every since. We inherited a tedious paper manual method when we purchased the existing facility and after almost a year of this we knew we needed a better solution.... As soon as we migrated over we know it was the best decision ever. This has allowed us to manage our facility while both working full time jobs. If you are looking into Self Storage or Apartment / Real Estate Management Software and a Want a your business featured with a interactive Website You want Easy Storage Solutions..... Call and I'll share all my stories of success with using Easy Storage !!!

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

RB

Ray B.  
Owner / Manager  
  
Used the software for:

### "Life a Little Easier / Easy Storage to the Rescue"

March 7, 2014

5.0

We were looking for a software program that was easy to use, affordable and with great customer support. We were searching the internet and kept coming back to Easy Storage. I called and talked to Ken Hendrickson and was pleased at the time he took to answer all my questions. We have been with them now for 1 year and have been very pleased. Every time I have had a question it has been answered prompt and courtesy.

Review Source

Response from Storable

March 23, 2017

Thank you for the review!

KB

Keith B.  
Rental Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Easy Storage Solutions"

February 26, 2017

4.0

We have been using the software for approximately 2 weeks now and have flown through getting set up. Everything has been fairly straight forward with the setup. We have done it ourselves with little help or guidance as very easy. Any questions we have had we have either called or used the online web help and had an immediate response to our question. Customer service has been fantastic always quick, friendly and knowledgeable. Great product.

Review Source

RK

Randy K.  
Owner  
Commercial Real Estate  
Used the software for: Less than 6 months

### "360-Storage.com uses Easy Storage"

August 22, 2019

5.0

Smooth transition to auto pay.

Pros

Ease of Navigation. Online reporting of financial information.

Cons

Logo image in header needs to be larger. They are working on it.

Review Source

TW

TC W.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Great, easy, reliable"

June 5, 2019

5.0

Pros

The customer service support is truly amazing. They are so responsive.

Cons

The price is hard to swallow at first, especially for a smaller size facility.

Review Source

RC

Renee C.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easy Storage Solutions has exceeded our expections."

May 1, 2018

5.0

Easy Storage has been a great addition to our business.

Pros

Easy Storage's customer support team is there is answer all of your questions. Most answers are available through the support tab in the software and don't even require a call or chat.

Cons

I would like to be able to customize the reports. Several sort options are available to this isn't a huge issue.

Review Source

PJ

Paul J.  
Owner  
  
Used the software for:

### "Storage Owner / Operator"

April 15, 2015

5.0

We have been an owner for the last 15 months and started using Easy Storage software from day one of our purchase of the project. Easy Storage assisted in the set-up and the launch was totally successful. Our tenants love the pay-by-credit card to be very easy and convenient. Many immediately converted to use of credit card. The Easy Storage software allows us to offer a discount for prepayments for 6 months or 12 months in advance. Several of our tenants converted took advantage of the discount. We are very happy and satisfied to have instant access to all our data. We have no regrets on our decision and recommend others to investigate the software.

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

LE

Lynn E.  
Owner  
  
Used the software for:

### ""

July 30, 2013

5.0

When I'm talking about Easy Storage Solutions to my other storage friends, they look at me like, it can't really be that easy - but it is. I was training a new person, and I was able to just sit across the room and tell her anything she had a question on, the amazing thing was it was so easy for her to catch on. The bonus was she had Easy Storage's phone number, and she could call and ask anything that was troubling her - but the program is so user friendly, she didn't need to call them. I love how Ken and Jamie make the experience of calling them about questions so easy and friendly. You can tell they want you to have an easy, reliable way of running your rental business.

Review Source

LW

Laura W.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Fantastic Customer Service!!"

May 1, 2019

4.0

Great! Especially for small business facilities, which is what we have.

Pros

The program is very easy to use. The features are simple and focus on leasing and tenant tracking functions. The customer service is fantastic. You are able to chat or get someone on the phone that is knowledgeable every time.

Cons

The lack of accounting reports and features.

Review Source

BW

Brian W.  
Predident  
Warehousing  
Used the software for: Less than 6 months

### "Don't open or buy self storage without this software"

April 22, 2019

5.0

Pros

Easy to use and clean. the best I as able to look at.

Cons

nothing yet. I am sure there is something minor I will not like but I have not found it yet.

Review Source

SL

Shawna L.  
Office Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Great Company! "

May 17, 2018

5.0

time saver

Pros

Help is available when ever I need a simple question answered, user friendly, you can have multiple users, we use it on mobiles/iPad to make things easier when not at a desk! All the features we need!

Cons

Hard to rely on it doing everything automatic but it has saved so much time and headache! Not to much we have found we dont like.

Review Source

AC

Alissa C.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "ESS has been great!"

September 18, 2017

5.0

Pros

It is intuitive and easy to use. Support team is amazing and super responsive. The website it generates for us is easy to update. The ability of the call center to support the business using the software is also key for us!

Cons

The software is functional through the browser on my mobile phone but it is not great. I would love an app!

Review Source

AK

Annette K.  
owner/manager  
Consumer Services  
Used the software for: Less than 6 months

### "Easy indeed"

April 4, 2017

5.0

Excellent product.

Pros

The software is very easy to use. On the rare occasion I can't figure something out on my own, customer service is very responsive.

Cons

Entering payments made outside the system is somewhat clunky. Can't seem to send a text to clients without an email address.

Review Source

Response from Storable

June 8, 2017

Entering payments made outside the system involves 4 clicks. First click on the customers name, next the "make a payment" then the "make a payment" button for the current invoice. and lastly after the amount is entered you would click the payment method of "cash, or card swipe, or collected externally" So making payments outside the system shouldn't be too hard. Also text messages to clients only requires a phone number in the tenants account under "cell phone". no email is required for the system to send out a text message.

CC

Catherine C.  
owner  
Warehousing  
Used the software for: Less than 6 months

### "software"

October 9, 2018

5.0

Wish I had found them sooner

Pros

Great customer service. They instantly started setting up software. Very helpful, very happy

Cons

I consider this more wishlist than con, would like to print sitemap scan of drivers license More texting options, customers respond to texting better would like to sell products with unit rental, like lock, boxes, upsell

Review Source

JW

Jennifer W.  
Facilities Manager  
Retail  
Used the software for: Less than 6 months

### "Huge update compared to what I was using"

May 2, 2019

4.0

Pros

Extremely user friendly! I'm not a computer person but I had no issues at all

Cons

My walk thru report is very different, change isn't always bad

Review Source

MD

Matt D.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Exceptional Service and Affordable"

October 6, 2016

5.0

For the money, ESS offers an outstanding value tailored to the needs of the small facility owner. The customer service is outstanding (answering my emails on weekends) and the website has extreme functionality without being overly complicated to use for the non-tech crowd. It is great to be able to easily work with the same person throughout the process - an efficiently run operation for sure.

Pros

Functionality Value

Cons

None

Review Source

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