# Page 20 | Easy Storage Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Easy Storage Solutions the right Self Storage solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112769/Self-Storage-Software/reviews

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Easy Storage Solutions

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of Easy Storage Solutions

## Showing most helpful reviews

Showing 476-500 of 703 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GB

Griffin B.  
Owner  
  
Used the software for: Less than 6 months

### "Amazing product and customer service"

June 6, 2017

5.0

I have little to no complaints about the software or service. I have had amazing results so far and it makes running my business so much easier.

Pros

Very easy to use and everyone is very helpful when needed. I have never had a customer complain about the software or site.

Review Source

Response from Storable

June 20, 2017

Thanks Griffin! Call us if you have any questions!

KA

Ken A.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great software company."

May 1, 2018

4.0

Pros

The software is easy for my customers to use with their cell phones. I think it’s pretty Awesome experience with my customers.

Cons

I really do not have any complaints about this Software company. It has been really great so far. And my customers seem to be pleased with it.

Review Source

CW

Cindy W.  
Assistant Manager  
  
Used the software for:

### "We began using the software from Easy Storage Solutions in December. We are very pleased, we are sav"

February 17, 2016

5.0

We began using the software from Easy Storage Solutions in December. We are very pleased, we are saving more on our credit card processing by using this site than our monthly fee for the software costs us! The software saves a lot of time by allowing many of our customers to go online and pay themselves and it saves us the time of having to run the auto matic payments each month and time with late notices due to the text message feature. We have also cut the amount of customers who were late by the middle of the month in half. Also the customer service has been great.

Review Source

Response from Storable

March 20, 2017

Thanks for the review!

RF

Ryan F.  
Operations Manager  
  
Used the software for:

### "Software saves time with multiple access points"

April 14, 2015

5.0

When we first started to manage our storage units we were using different software that was on one computer. This lead to many lists being printed and more checking back at the office. This software now allows us to view information from any computer, it even allows us to use our smartphones to view information while on location rather than checking back with the office computer. This has saved me a lot of time. As customers grow more comfortable with the software they have begun to pay their own bills online, this also continues to save us more time every month.

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

JT

Jennifer T.  
Manager  
  
Used the software for: Less than 6 months

### "Great Customer Service!"

October 4, 2017

5.0

Pros

It's so easy to learn! Training new people has been a breeze. We also love the convenience of the free website.

Review Source

Response from Storable

December 12, 2017

Thanks Jennifer! We're so happy to hear that the software is working out for you so well. If you need any changes on the website or guidance through anything don't hesitate to give us a call. Thanks!

BK

Brian K.  
Owner  
  
Used the software for:

### "User friendly, customizable, full of features "

April 2, 2016

5.0

As a previous property manager a new self storage owner, this software tailored with the professional customer service has help our business develop from a concept to a reality. The staff at Easy Storage Solutions have been great to work with and are very knowledgeable in the storage business. The software is a one stop package offering solutions for all aspects of operating a self storage business. I highly recommend Easy Storage Solutions if you wanting a software company that understands the business and is a reliable business partner rather than just a program.

Review Source

Response from Storable

March 20, 2017

Thanks for the review!

MH

Mike H.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easy storage solutions"

October 16, 2018

5.0

Pros

All the extra time I have now to get other things done at the office, and all the money we save on envelopes , ink , and stamps

Cons

Transferring all the tenants, and their autopay accounts took many hours . And the first month of transition got to be a little confusing

Review Source

SH

Scott H.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "How much easier could it get?"

December 13, 2016

5.0

We are a well-established business that never truly integrated into the 2000's. This software came along and BAM, we are current and accurate and loving how easy and simple it is to use. I sampled a wide variety of product over the years, but nothing like this made it so simple. THANK YOU!

Pros

Ease of Integration, Cost, Reports

Review Source

TT

Todd T.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent value and support!!"

July 31, 2018

5.0

Pros

It is very easy to use. I am a first time storage unit owner and the support from Easy Storage Solutions has been excellent.

Cons

I haven't found any yet. Anytime I have trouble figuring something out I have been able to get a simple answer from the support staff.

Review Source

GE

Glenn E.  
Owner  
Warehousing  
Used the software for: Less than 6 months

### "Great Customer Service and Software"

January 15, 2019

5.0

Excellent, this software will save me money and time from the previous software used.

Pros

Customer service is top notch. They call periodically to make sure things are going smoothly. I always have my answer when ending a phone conversation.

Cons

I haven't come across a con as of yet.

Review Source

KR

Kim R.  
Owner/Manager  
Real Estate  
Used the software for: Less than 6 months

### "Excellent software"

September 1, 2016

5.0

Wonderful experience so far. Customer service is great. Very helpful and prompt service. I like it that you can e-mail support on the weekends also and they can help you. Very nice representatives and are very helpful.

Pros

Ease of use. Reasonably priced

Cons

So far I don't have any complaints.

Review Source

Response from Storable

March 20, 2017

Kim, thank you for the review!

AM

Angela M.  
  
Construction  
Used the software for:

### "The best around "

June 23, 2014

5.0

Pros

We love the software, as it's easy to understand and easy to maneuver around. They have excellent support; there is always someone online to help you just an email away. We shopped around for months and looked at so many that I have lost count, but this was by far the best. It's excellent; I would recommend anyone that is looking for Self storage software to give these guys a try.

Cons

There is nothing about this product that we could say we dislike.

Review Source

DK

Dan K.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great Customer Service"

July 3, 2018

5.0

Great for small storage units facilities.

Pros

The software has increase our collections and the customer service is unbeatable. They are always there when I need help.

Cons

I had to upgrade both my computer and gate software to be able to sinc the gate with the new software.

Review Source

YJ

Yvonne J.  
Business Parter  
Consumer Services  
Used the software for: Less than 6 months

### "Easy Storage Solutions is a great system for a self-storage startup!"

July 12, 2017

4.0

I am very happy with my choice of Easy Storage Solutions as the people that have worked with me -- from the Sales Rep to the Customer Support people were extremely accommodating and worked hard to ensure my business needs were met based on the startup of needs of my business.

Pros

The pros for the Easy Storage Solution system are definitely ease of use and reasonable cost! System has the appropriate features without alot of unnecessary add-ons that were right for my startup self-storage business.

Cons

No true cons regarding the system except maybe the graphics or visualization could be more colorful. Just a little plain but no big deal at all---helps for ease of use.

Review Source

JH

Jeff H.  
  
Consumer Services  
Used the software for:

### "Easy Storage Solutions Review"

March 7, 2014

5.0

Pros

I have been using Easy Storage Solutions for 2 1/2 years. Their software makes tracking customers, payments, and bookkeeping super-easy. It is all right there on their website. They have great customer service as well. Easy Storage Solutions is great to work with. Any time I have a question, I can either speak to someone directly or email and get a quick response.

Cons

There is nothing that I dislike. It has been easy to use, and it fits my needs.

Review Source

RS

Ryan S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easy Storage is great for my facility. "

September 7, 2017

5.0

Pros

The ease of use and functionality is excellent. It does everything I need it to do and more. Great support also.

Cons

One of my only complaints is when I try to navigate to the customers rental page then back to my management side I have to log in and out.

Review Source

MP

Michael P.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easy Storage "

November 7, 2016

4.0

This software is great for smaller storage places. (300 or less) It give you a website credit card processing with a 1.99% charge, online rentals, reservations and online pay with credit card and checks. It does not have any in depth reports but for a basic software with all these features for a monthly fee you can't beat it.

Review Source

DD

Dawn D.  
President  
  
Used the software for:

### "Easy Storage made our business easier to build!"

April 13, 2015

5.0

If you're looking for a software solution to your storage business, look no further! This is it! The functionality and ease of use has given us the freedom and time to focus on growing our business. Nate and his crew are sooo easy to work with, they're very patient for those who aren't a 'techy' and they waist no time to answer back to you with questions that come up. How refreshing! And the price? Astounding value for the service and system you receive! Give this company SERIOUS consideration when you're ready for a storage software system!

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

PO

Paula O.  
Manager  
  
Used the software for:

### "Easy to Use"

May 3, 2016

5.0

The Owner of the facility has used the same program for over 35 years. The Owner was not sure if she could learn a new system with not knowing much about operating a computer. The ease of transitioning from the old system to Easy Storage and the Owner being able to learn the features of Easy Storage has been a smooth step. Make sure that you use the tutorials with the program. The tech support is great. They are very patient with the questions that the Owner and I have spoke to them about. I currently have no cons about this program.

Review Source

Response from Storable

March 20, 2017

Thanks for the review, Paula!

JL

Judy L.  
Office Manager  
  
Used the software for:

### "Great support team"

April 10, 2015

4.0

I am a facility manager and very much like the system. Our facility has about 300 units and I can easily find a report that helps me with collections, failed cards, scheduled move outs, etc. I have also always been very pleased with our support people, Jimmy Sorensen and Nate (don't know his last name). They are very easy to talk to and very patient with me, a not so technical user! I appreciate that so much. All in all, the system does everything we need it to and we have been very pleased. We have used this system for about 3 years!

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

ES

Eric S.  
Sales Manager  
Retail  
Used the software for:

### "Excellent orientation of product "

November 30, 2018

5.0

I want to commend the excellent customer service and prompt follow up by Kristen. She made it fun to go thru the product online. Keep up the great customer service. Thanks to Kristen’s great orientation. I will be purchasing the product.

Pros

The software is very easy to use. Even if your not a tecky person. Kristen was awesome and made the explanation very user friendly to me.

Cons

The set up fee was more than I expected. The monthly fee should be enough to support a profit of the product.

Review Source

VR

Verified Reviewer  
VP  
Automotive  
Used the software for: 2+ years

### "Easy Self Storage Review"

May 2, 2019

4.0

Pros

It is very easy to set up and is very inexpensive.

Cons

It lacks features that would be helpful.

Review Source

CD

Chad D.  
Property Manager  
Consumer Services  
Used the software for: 1-2 years

### "Easy as it gets!"

March 21, 2016

5.0

Pros

Let me some it up in 3 words. Simple. Easy. Effective.

Cons

I can't think of one thing I don't like. Slam dunk in my books!

Review Source

MB

Matthew B.  
Manager  
  
Used the software for: Less than 6 months

### "Great experience, easy to use, amazing customer support! Highly recommended!"

April 30, 2018

5.0

Pros

Easy to use, makes my life simple! It does all the work. Professional appearance.

Cons

No issues so far. Can log on to the software anywhere. Works great! Once you get all the information into the software its easy!

Review Source

BB

Bryce B.  
  
  
Used the software for:

### ""

June 22, 2011

5.0

Awesome Company To Work With Pros: My customers can book online. My software is web-based so it's okay if my computer crashes. My customers have their own online account where they can make payments and receive emails and text message alerts when a payment is due. It easy to use. I have already had 6 people book a unit from my website and I didn't even have to do anything. Cons: Nothing really, I love it! Overall: I would recommend using this company! They do not charge you for support like a lot of other software companies do.

Review Source

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