# Page 21 | Easy Storage Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Easy Storage Solutions the right Self Storage solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112769/Self-Storage-Software/reviews

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Easy Storage Solutions

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of Easy Storage Solutions

## Showing most helpful reviews

Showing 501-525 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Shannon M.  
Owner/manager  
  
Used the software for:

### "A great software for a fair price!"

April 17, 2015

5.0

I have been using this software for a number of years now, and it more than meets my needs as a property owner with only 55 units. This is the most affordable solution I have found and really the only one that is priced so that even the smallest of properties, such as mine, can benefit from not being charged like the big guys. Also, customer service is most remarkable. I get a human being 99.9% of the time and they are always friendly, patient and seem to be genuinely happy to help out. I love this company!!!

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

TF

Tammy F.  
  
  
Used the software for:

### "Glad I made the switch!"

December 12, 2016

5.0

I've been in business for over 15 years and have been using a higher dollar software which came with terrible support. I decided to switch to Easy Storage Solutions and am very happy I did. The software is web based, so I can log in from anywhere, even with my iphone or ipad, and take care of business. Customers can log into their account and may payments on-line. Customer notifications can be sent via text and/or email. ESS is very easy to use, reasonably priced and the support team is excellent!

Review Source

Response from Storable

March 9, 2017

Thanks for the great review, Tammy!

BB

Belinda B.  
Owner  
  
Used the software for:

### "Found Easy Storage Solutions online & right on time!"

September 27, 2011

5.0

From customer service to the online program, you just can't beat it. I have recommended it and will continue to do so. Thanks Easy Storage Solution for making my introduction to the Storage Business an "easy" one!

Pros

Offered everything we needed to get started with our new storage facility. Love how everything is integrated and simple to use. The more we use it, the more we appreciate it!

Cons

After 4 months of use I have yet to find a "con".

Review Source

Response from Storable

March 23, 2017

Thank you for the review!

FM

Frank M.  
Rental Agent  
  
Used the software for:

### "The only way to automate your storage business."

April 10, 2015

5.0

If you build storage units and advertise, the customers will come. But even with the first few customers, you have to deal with checks each month, and managing the list of your customers. This software automated our business from the start. The setup was simple, and by using the credit card processing, it makes it easy to scale the business without having to worry about the effort needed to manage the growing customer list. I'd recommend Easy Storage Solutions to anyone looking to make this simple.

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

EA

Elizabeth A.  
Receptionist  
Construction  
Used the software for: Less than 6 months

### "My review"

January 31, 2018

5.0

Pros

Customer service is outstanding. They stay involved with you throughout the entire process making it easier on you.

Cons

Nothing I DO not like. Nothing at all. So there's nothing I can put here other than go give them a try

Review Source

EW

Erin W.  
Owner  
  
Used the software for: Less than 6 months

### "Excellent"

November 6, 2017

5.0

Pros

this software is very user-friendly. It is perfect for a facility of our size. Customer support is very helpful and available.

Review Source

Response from Storable

December 12, 2017

Thanks so much, Erin! Our support line is available 8-5 MST. Feel free to contact us if you need any assistance!

hY

heather Y.  
owner  
Warehousing  
Used the software for: Less than 6 months

### "Customer support & quality"

April 10, 2017

5.0

Easy storage has great service and they are their to help you anytime you need them. It's very easy to use ! I would recommend easy storage to anyone that's looking for a storage program.

Pros

easy to use

Cons

I like every thing

Review Source

Response from Storable

June 20, 2017

Thanks Heather, let us know if you need any assistance!

PL

Patricia L.  
  
Construction  
Used the software for:

### "Easy storage Solutions - REALLY EASY"

March 8, 2014

5.0

Pros

It's easy to use for both our renters and me as an owner. With my cell phone, I am always able to answer questions, know what is available; and solve any problems in moments. Customers pay in a more timely fashion.

Cons

When a customer pays, I print out a copy of the payment for our record to the bookkeeper. The printout prints 2 or 3 pages of lists that I don't want or need. Other than that, I love everything!

Review Source

MB

Michael B.  
Co-owner  
  
Used the software for:

### "Easy Storage Solutions is a game changer"

April 10, 2015

5.0

Since February, 2013, we have been a customer of Easy Storage Solutions and we are so grateful that we decided to leave the old way of doing things and really moved forward. Moving from a manual system of tracking, billing and notifying customers to Easy Storage Solutions integrated way of doing all these things with much more ease and utilizing modern technology such as a website, email and texting, really separated us from our competition and is a real game changer for our self storage business.

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

bM

brad M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Best value and must have!!!"

September 3, 2016

5.0

Easy Storage Solutions has helped me start my first facility smoothy and greatly simplifies the whole process of running a facility!

Pros

Great customer service that is willing to help with seeing up and using the software!

Review Source

Response from Storable

March 20, 2017

Brad, thank you for the kind review!

CS

Cheryl S.  
Owner  
  
Used the software for:

### "The best solution for Sel Srorage Facilities"

January 15, 2016

5.0

This is a very user friendly software. Nate and everyone at Easy Storage Solutions have been so easy to work with and right there whenever we needed help. Easy Storage Solutions what I would recommend to any storage business looking for web based software.

Review Source

Response from Storable

March 20, 2017

Thanks for the review!

GS

GREGORY S.  
owner  
Consumer Services  
Used the software for: 6-12 months

### "Saves time."

January 30, 2018

5.0

Saves time If I have a problem with a task due to my unfamiliarity, support is readily available.

Pros

Although necessary, I never looked forward to the monthly manual billing process. Hope to one day have all customers on automatic billing.

Review Source

JD

Jeff D.  
RE Manager/Developer  
  
Used the software for:

### "Set-up tutorial videos and ongoing customer support services are exceptional."

September 19, 2015

5.0

We set-up both new facilities as well as existing facilities and love this software. Our customers also find it easy to use and have adjusted well from the old fashioned way of remembering to mail in rent checks. This software system has also reduced the number of late pay accounts significantly...we are no longer their banker. As the manager of several locations, this software has saved us time to work more on our business instead of in it. Thank you Jimmy, Ken and the whole team at ESS!!!

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

KJ

Kim J.  
  
Consumer Services  
Used the software for:

### "Top Notch Product and Customer Service"

June 25, 2014

4.5

Pros

Easy Storage Solution's software has been an asset to our new business. It is very easy to navigate, and the customer service has been great. Any time we have had a question, it has been answered immediately and they are very patient.

Cons

I do not have any complaints at this time. The software has been very simple to use. The only suggestion I would request is being able to print off the Map of the Units.

Review Source

EM

Ed M.  
  
  
Used the software for:

### ""

April 25, 2013

5.0

New to the Storage world, we love Easy Storage; it's easy to use and customer support is great. Ken was there from the start and he still likes me, even after all the phone calls I made to him before we installed the software. Once we installed the software, Ken helped us set it up till we where happy. We like the prices and I think we will be with them for a long time to come Thank You, Ken for all your help!!! P.S. Thanks for all the updates and improvements you made making your software better all the time.

Review Source

MR

Michelle R.  
  
  
Used the software for:

### ""

June 22, 2011

5.0

A++++ WOULD RECOMMEND TO ANYONE Pros: This program is awesome, very easy to use and really stress-free. The gentleman Jimmy Sorenson was very patient with me through the entire learning process and once he walked me through the system I haven't needed any additional help, which says a lot. Cons: It's so easy to use it makes me wonder when the hard part is going to come in! Overall: Love it. Fast to learn, great support and I love that I don't have to back up my files. Highly recommend this product.

Review Source

ML

Meshel L.  
Owner  
Warehousing  
Used the software for: Less than 6 months

### "Great software & Customer support"

December 12, 2018

5.0

Great customer service! Anytime I have a question they are so helpful and courteous!

Pros

The software interface is great. I like the reports and the gate lockout feature

Cons

So far I haven’t discovered anything that I don’t like.

Review Source

NS

Nancy S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Best product and best price"

December 27, 2016

5.0

This product is the best out there! Very affordable. So glad I found them!

Pros

Has the reports I need. Very easy software to use. Customer service support is beyond any that I've ever had.

Cons

There is nothing I don't like!

Review Source

LK

Larry K.  
  
Consumer Services  
Used the software for:

### "Great storage software"

March 10, 2014

4.5

Pros

The application is very easy to use. It is very accurate and provides good set up tools to run the operation. The folks that run Easy Storage are very easy to work with.

Cons

The software has been updated with new functionality regularly. It needs more functions to be top of the line. They are proving that they are taking it there by the number of new functions that they add each quarter.

Review Source

BA

Bob A.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Easy storage "

March 1, 2017

5.0

We have been using the software for 2 months now. This product is far superior to our previous software being cloud based. And at 1/12 of the price it's hard to say no. Easy to set up as well.

Pros

Ease of use

Cons

Reservation of existing rented units

Review Source

JV

JR V.  
Owner  
  
Used the software for: Less than 6 months

### "this software helped me get started out on the right track"

May 17, 2017

5.0

Pros

How helpful the staff was. They make you feel like you are their only customer. Our rep is awesome! I never had to wait more than a couple minutes if at all for a call back

Review Source

Response from Storable

June 20, 2017

Thanks for the review, JR!

BJ

Billi J.  
  
  
Used the software for:

### ""

November 5, 2013

5.0

I love this software for storage units. Being new to the industry, I checked out a lot of different programs before I decided on one. Easy Storage Solutions was the easiest to maneuver and understand, and it did not have a lot of useless things that I didn't need. The customer support is excellent! I love that I can access it from anywhere. We have since bought another facility, and - of course - we would not use anything else. I have recommended them to everyone I talk to in the industry.

Review Source

TS

Thomas S.  
  
Consumer Services  
Used the software for:

### "Always there for you!"

March 7, 2014

5.0

Pros

EasyStorage Solutions is always there for me when I need help! The software is great, and they are always making improvements, especially on the things we have suggested. But being there to help when I need it, that's the real value!

Cons

At first, there were several things that I thought needed attention - not serious. They attended to them, and now there's nothing that I can think of.

Review Source

CEK

Charles E. K.  
Owner  
  
Used the software for:

### "Great software for our storage unit locations!!!"

March 7, 2014

5.0

We had talked to someone who was using this software for their business. They told us it was worth the money. (which is very cheap). Easy Storage designed software for 3 different locations that we operate. I love the upgrades that they continue to do. The overall performance of the software is very user friendly. I really can't say anything bad about the software. It has saved our company money and we are now collecting past due money with the touch of a button.

Review Source

Response from Storable

March 23, 2017

Thank you for the review!

LP

Luke P.  
Property Manager  
Consumer Services  
Used the software for: Less than 6 months

### "VERY easy to use!!! "

June 6, 2016

5.0

Pros

First of all, this product is VERY AFFORDABLE!! It was easy to setup and even link the payment software for our tenants to make payments online. The website for the customers is very friendly for them to use to view their account and may payments online. I like that the software will even send out text and email reminders to our customers. This product makes managing our storage unit a breeze!

Cons

They are working on bringing a calendar to the website...this will make it easy to see scheduled move-ins and move-outs. Other than that, nothing at all! I love this software!!!

Review Source

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