# Page 23 | Easy Storage Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Easy Storage Solutions the right Self Storage solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112769/Self-Storage-Software/reviews

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Easy Storage Solutions

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of Easy Storage Solutions

## Showing most helpful reviews

Showing 551-575 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Sonya L.  
Manager  
  
Used the software for:

### "Easy to Set Up!"

April 21, 2015

5.0

After switching from a desktop only site to this cloud based version I can already see the efficiency improvements! The initial data entry is going smoothly and doesn't take too long. The features, including the site map, are all things we will use daily! I think our renters will love the option to receive text reminders or email reminders and to have the ability to access their own account.

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

JD

Judy D.  
  
Consumer Services  
Used the software for:

### "St. Johns Mini Storage"

March 7, 2014

5.0

Pros

The program is easy to understand. It makes sense as you are learning it, especially with the thorough tutorials. You are also well-supported by the vendor.

Cons

I cannot think of one concern I have had that was not addressed in a timely and professional manner. They also do not take themselves too seriously. I appreciate that.

Review Source

CA

Chris A.  
Office Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Great Software!!!!"

September 18, 2017

5.0

Pros

It's ease of use and being able to control every aspect of all your storage solutions make it great, also it is priced very cheap.

Review Source

JS

John S.  
Owner  
  
Used the software for:

### "Easy to start, Easy to use, and Easy on the pocketbook! "

April 10, 2015

5.0

Great people with a great product. Website comes with the operational software for $299. Tell me where you can get a site developer to do anything for less than $3k-5k much less the custom-ability for storage add to the site? You can't. Software is very easy to operate and cc fees are outstanding. Customer service is 5 star too, always available when needed. I highly recommend ESS.

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

DH

Dan H.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Storage software "

October 27, 2016

5.0

I really liked this software! It has so many features in it that everyday that I use it I keep finding more! This is a good product.

Pros

How easy it is to use.

Review Source

KM

Ken M.  
  
  
Used the software for:

### ""

March 15, 2013

5.0

I've only been using their software for a couple months, but it was super easy to set up and get started. The daily inputs are even easier - intuitive and fast. I'm loving it even more as I have begun using more than just the basic bookkeeping feature, although that feature alone was probably worth the low initial fee and reasonable monthly rate. Jimmy and Ken were very helpful in getting the website.

Review Source

SB

Santiago B.  
Owner  
  
Used the software for:

### "Small storage facility"

November 20, 2015

4.0

Pros: Really simple to use, even if you have no computer skills. They also have plenty of tutorials on how to use the site. Great customer service, I have called in a few times needing help. They were always friendly and solve my problem right away. Cons: Haven't found any. Had a problem with using Internet Explorer but then I switched to Chrome and my issues were solved.

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

MT

Matthew T.  
  
  
Used the software for:

### "Great software"

March 7, 2014

5.0

Software has met all of my needs and the support has been wonderful. Any questions I've had have been answered quickly.

Review Source

Response from Storable

March 23, 2017

Thank you for the review!

CW

CHRIS W.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "BEAR CREEK BOAT & RV STORAGE I & II"

November 17, 2015

5.0

Pros

VERY EASY TO USE SOFTWARE THAT ALLOWS OWNER TO ADAPT SOFTWARE TO INDIVIDUAL FACILITY NEEDS.

Cons

THERE ARE ONLY A FEW MINOR FEATURES I WOULD ADD OR CHANGE.

Review Source

MY

Michael Y.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great product with great service."

October 27, 2017

5.0

Pros

I like how easy the product is to use. Customer service is top notch. I love all the reports it can generate.

Review Source

AF

Alfred F.  
  
Consumer Services  
Used the software for:

### "Excellence"

June 6, 2014

4.5

Pros

I like the ease of use and the outstanding customer service support. My customers all have an online account, and I have not received a single complaint.

Cons

It doesn't link to our security gate. The software is compatible with a number of gate systems. Unfortunately, these are not available in Canada.

Review Source

JE

JANICE E.  
OWNER  
Consumer Services  
Used the software for: Less than 6 months

### "New to the business, shopped a lot for software, happy with my choice"

July 8, 2017

5.0

Pros

Ease of set up, customer service is great, real people, software is easy to navigate and customers like it

Review Source

TR

Toye R.  
President  
Consumer Services  
Used the software for: 6-12 months

### "Very Satisfied"

April 13, 2015

5.0

Pros

Very User Friendly, Excellent Tech Support, The ease of moving customers in and out

Cons

The software serves my purpose and the vendor is very helpful

Review Source

LM

Lisa M.  
  
Consumer Services  
Used the software for:

### "Easy to learn and kept up to date!"

March 7, 2014

5.0

Pros

I love the software and the fact that it is so user friendly. The updates are grand, and I like the fact that any time I need help, I can call, and the customer service is outstanding! Also, I am loving all the updates! Thank you!

Cons

There is not much I do not like about the product or the vendor.

Review Source

DM

David M.  
  
Consumer Services  
Used the software for:

### "This is a great product. The support is excellent; it's just what I needed."

August 18, 2014

5.0

Pros

The support is very fast and responsive to what I need as a user. It's certainly not just a static product, but it allows for the needs of my operation. It's easy to set up, and they provide lots of help if needed.

Cons

Nothing. They have been able to satisfy all my needs and make it work for me.

Review Source

LF

Laurie F.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easy Storage Solutions is just like it claims...EASY to use!"

January 15, 2016

5.0

Pros

Fast easy setup. Easy to use for both customers and employees. Customers can view and pay their bill online. Employees can easily see what units are available, who is moving out and when the next auction is scheduled. Automatically charges late fees and default fees so you don't have to manually enter.

Cons

HTML needed to update or make changes to website. Not as user friendly to make changes to the website as I would like but they do set up a basic website for you so it is good to go.

Review Source

DD

Darcy D.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Great support!"

October 4, 2018

5.0

Pros

Customers can easily rent or make payment online!

Cons

Unable to print out the map of buildings and units.

Review Source

AD

Andrew D.  
CEO  
  
Used the software for:

### "storages and rebtals:)"

April 10, 2015

5.0

This sofware is desingned to manage storage very easy. And I also added some of my rentals.I truly luve the experience with custome servise and the low cost for the servise. I picked this conpany after lots of research and on line researh. And if you are hesitant about the servise they do month to month contract. I love the service and the price.

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

EC

Emily C.  
  
  
Used the software for:

### ""

June 22, 2013

4.5

I dreaded switching over to a new system, but knew we needed to in order to expand. The customer support for Easy Storage Solutions is incredible, and for the first few months I spoke with Ken many times as I learned the program. He was always very accessible and helpful. Now that I know the program, I am so glad that we made the change. It has made life so much easier.

Review Source

MW

Megan W.  
Manager  
  
Used the software for:

### "Personalized, Practical & Prompt"

April 22, 2015

5.0

Mary Poppins is "practically perfect in every way" & I would rate Self Storage Software the same. Their customer service is prompt & personal. Ken & Nate are great to work with! I like that their business is on the smaller side & not a huge corporation where I am just another number. Our website is easy-to-use & practical for our customers.

Review Source

Response from Storable

March 20, 2017

Thank you for the review!

LO

Lori O.  
Owner  
Consumer Services  
Used the software for:

### "Easy to use; excellent service"

March 9, 2014

4.0

Pros

It's very user-friendly! And the customer service is the best I've come across in a long time!

Cons

There are a couple of reports and functions that I feel could be improved, and I think will be as the product and company grows. I don't have anything to report negatively about the vendor.

Review Source

TA

Trudy A.  
Secretary/Treasure  
Consumer Services  
Used the software for: Less than 6 months

### "Great software!"

February 6, 2017

5.0

This is the 2nd program we purchased - this one is so much easier to use. Very happy with the product!

Pros

Ease of use.

Review Source

LE

Linda E.  
Office Manager  
Retail  
Used the software for: 2+ years

### "Great Site"

May 1, 2019

5.0

Pros

Easy to use. Can call anytime for help if needed

Cons

That it took away being able to write what you want in the phone number field

Review Source

JM

Jay M.  
Director  
  
Used the software for:

### "Fantastic Product. Incredible Customer Service"

April 10, 2015

5.0

We have been using Easy Storage Software for a few months and love the features and simplicity of the product. We are a small mom and pop self storage facility with 855 units and Easy Storage works well for us. If we require any support, their folks have been incredibly helpful and responsive. I would recommend this product to anyone.

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

BH

Brian H.  
Owner/President  
  
Used the software for:

### "Easy Storage simple, easy to use and reliable"

April 10, 2015

5.0

I purchased a small mini storage business a few years ago in Northern MN. I have never been in this business and the previous owner book keeping was done on a legal pad. I found Easy Storage and the rest is History. I may not use all the bells and whistles they have to offer, but what I do use make my life easy. great system..

Review Source

Response from Storable

March 21, 2017

Thank you for the review!

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