---
title: "SofTrack Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SofTrack Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more."
source_url: "https://www.capterra.com/p/112792/SofTrack/"
page_type: "product"
language: "en"
---

# 

 SofTrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

SofTrack

## What is SofTrack?

Web-based application usage? Full URL tracking for popular browsers, no changes to your browsers. We provide you with a transparent overview of all application installations and usage engagement throughout your enterprise. Quickly discover your Audit Position, Applications with No Usage, Level of engagement - idle vs active including pages viewed. How do you determine Adobe Acrobat usage? Our product, SofTrack Managed Assets, provides instant reporting of Adobe Acrobat installations and current usage including entitlement, use of Acrobat to create and edit PDFs and much more. We also help you you manage software licenses across all applications throughout your enterprise. Need help controlling expenses? Do you know what software and web-based applications are installed and being used across all your desktops? Benefit from our more than 3 decades of software license management experience. Evaluate Today.

## What is SofTrack used for?

[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[License Management](https://www.capterra.com/license-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$395

One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## SofTrack alternatives

Highest Rated

[4.9 (4,300)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (619)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/)

Starting price

$6.39

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (138)](https://www.capterra.com/p/172028/Employee-Monitoring-Software-and-Time-Tracking-Solution/reviews/)

Starting price

$6.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about SofTrack

Overview

### What company size and specific industries is SofTrack built for?

SofTrack is designed for organizations of all sizes and across all industries that need software asset management. It suits small businesses, mid-market companies, and large enterprises alike, since the product is described as a fit for all organizations rather than a specific sector or company type.

Features and Usability

### What are the key features of SofTrack?

SofTrack offers activity monitoring and tracking features such as employee activity monitoring, screen activity recording, idle time monitoring, browsing history, and behavior tracking. It also includes time tracking, attendance tracking, audit trail, compliance management, asset and license tracking, plus reporting tools like customizable reports, real-time reporting, and dashboards.

Getting Started and Support

### What training and onboarding options does SofTrack offer?

SofTrack provides live online training and documentation to help teams get started. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for setup, feature review, and ongoing consultation as needed.

Getting Started and Support

### What customer support options does SofTrack offer?

SofTrack provides email/help desk and phone support. These channels give users direct ways to reach assistance for setup, account issues, and troubleshooting. No reviewer feedback on support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 2,347 IT Asset Management reviews

Capterra reviewers highlight these as the top features buyers look for in IT Asset Management software:

-   **Inventory Management** (**49%** of reviewers rated this feature as critical)
-   **Asset Tracking** (**49%**)
-   **Incident Management** (**48%**)

SofTrack supports **Inventory Management** and **Asset Tracking**, giving teams a clear view of available assets and their location throughout the lifecycle. However, it does not include **Incident Management**. Instead, it offers **Alerts/Notifications** (**33%**), which can help teams stay informed about asset updates and issues as they happen. Together, these features help businesses keep records accurate, monitor asset movement, and respond faster to day-to-day IT asset changes.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Ad hoc Reporting

Generate one-off reports that meet information requirements

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

SofTrack 44 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Browsing History: See what internet pages were visited by users
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Employee Activity Monitoring: Monitor and track what your employees are doing
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Historical Reporting: Information, data and reports that are being tracked over time
- Idle Time Monitoring: Track and report on times with no activity
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- License Inventory: Manage license files and packages purchased in a centralized repository
- License Tracking: Maintains a history of customer licenses
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Node Management: Allows the software to be used on a particular computer
- Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Screen Activity Recording: Capture what is happening on a computer screen
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Trial License: Manage license during trial period while allowing use of all features
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

---

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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