# SofTrack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SofTrack Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more.

Source: https://www.capterra.com/p/112792/SofTrack

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# 

 SofTrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

SofTrack

## What is SofTrack?

Web-based application usage? Full URL tracking for popular browsers, no changes to your browsers. We provide you with a transparent overview of all application installations and usage engagement throughout your enterprise. Quickly discover your Audit Position, Applications with No Usage, Level of engagement - idle vs active including pages viewed. How do you determine Adobe Acrobat usage? Our product, SofTrack Managed Assets, provides instant reporting of Adobe Acrobat installations and current usage including entitlement, use of Acrobat to create and edit PDFs and much more. We also help you you manage software licenses across all applications throughout your enterprise. Need help controlling expenses? Do you know what software and web-based applications are installed and being used across all your desktops? Benefit from our more than 3 decades of software license management experience. Evaluate Today.

## What is SofTrack used for?

[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[License Management](https://www.capterra.com/license-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$395

One Time

Free trial  
available

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## SofTrack alternatives

[4.5 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (138)](https://www.capterra.com/p/136727/Reftab/reviews/)

Starting price

$31.25

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## FAQs about SofTrack

Overview

### What company size and specific industries is SofTrack built for?

SofTrack is designed for organizations of all sizes, from small businesses to large enterprises, across any industry that needs software asset management. Its software asset management offerings are intended for general business use rather than a specific sector, making it suitable for companies with varied technology management needs.

Features and Usability

### What are the key features of SofTrack?

SofTrack offers activity tracking and employee activity monitoring, plus time tracking, attendance tracking, and idle time monitoring. It also includes asset tracking, IT asset tracking, inventory tracking, license tracking, and compliance management. Reporting tools include ad hoc reporting, customizable reports, real-time reporting, and activity dashboards.

Getting Started and Support

### What training and onboarding options does SofTrack offer?

SofTrack provides live online training sessions and documentation to support team onboarding. Live online sessions allow guided instruction with a trainer, while documentation offers written reference material for self-paced review and ongoing feature lookup.

Getting Started and Support

### What customer support options does SofTrack offer?

SofTrack offers Email/Help Desk and Phone Support for customer assistance. No reviewer feedback about support experience is available in the catalog data, so there is no documented information on response times, helpfulness, or common support frustrations to summarize.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Ad hoc Reporting

Generate one-off reports that meet information requirements

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

SofTrack 44 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track visitors'/audience's responses across web pages and other optimized content

See what internet pages were visited by users

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Track, store, and access client contracts or licenses

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Monitor and track what your employees are doing

Track employee schedules, availability, and performance across projects and tasks

Information, data and reports that are being tracked over time

Track and report on times with no activity

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Monitor the movement of one or more IT assets throughout the organization

Manage license files and packages purchased in a centralized repository

Maintains a history of customer licenses

Manage, maintain and track the performance of assets and equipment

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows the software to be used on a particular computer

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Capture what is happening on a computer screen

Process of managing customer subscription lifecycle for a recurring service or a product

Measure and track time including hours worked and paid time off (PTO)

Manage license during trial period while allowing use of all features

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

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## Pricing

Free Trial

Basic

$395.00

One Time

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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