--- title: "DriveCam Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DriveCam Software - reviews, pricing plans, popular comparisons to other GPS Tracking products and more." source_url: "https://www.capterra.com/p/112869/DriveCam/" page_type: "product" language: "en" --- # DriveCam Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DriveCam ## What is DriveCam? Lytx DriveCam is a cloud-based video telematics, safety, and productivity solution designed for commercial and public sector fleets that assists with event recording. It offers proprietary machine vision and artificial intelligence technology to optimize risk. ## What is DriveCam used for? [GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Trucking](https://www.capterra.com/trucking-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 73% Neutral 9% Negative 18% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DriveCam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lytx.com/&name=DriveCam) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DriveCam 3.9 (33) VS. [4.4 (99)](https://www.capterra.com/p/18289/MyGeotab/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (33) Ease Of Use 4.3 (1,018) Value For Money 3.6 (30) Value For Money 4.4 (953) Customer Service 3.6 (29) Customer Service 4.2 (963) ## DriveCam alternatives [3.9 (88)](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,018)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/) [4.8 (264)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/) Starting price $13.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Motive](https://www.capterra.com/p/138669/Motive/) [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/112869/DriveCam/alternatives/) ## FAQs about DriveCam Overview ### Which roles and teams benefit most from DriveCam? DriveCam is most used by safety, compliance, and risk leaders, along with fleet and operations managers who oversee driver behavior and incident response. Executives and business owners use it to reduce claims and improve accountability, while dispatch, maintenance, and IT teams support implementation, video review, and fleet performance monitoring. Answer based on 33 reviews Overview ### What company size and industries is DriveCam built for? DriveCam is designed for vehicle fleets across industries, with most reviewers coming from small businesses at 52% and transportation, trucking, and railroad at 45%. It also serves midsize businesses at 33% and enterprises at 15%, with additional concentration in construction and food and beverages, each at 9%. Answer based on 33 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of DriveCam? DriveCam offers fleet management and vehicle tracking, with live driver tracking, GPS, location tracking, and route history. It also includes alerts/notifications, incident reporting, claims management, and risk management, plus maintenance management, mileage tracking, reporting & statistics, and compliance features for OSHA and environmental compliance. Integrations ### Which third-party tools and platforms does DriveCam integrate with? DriveCam integrates with All Star Software Systems, Beans Route, Fleetio, and Geotab. These catalog integrations cover fleet management and routing workflows, giving DriveCam connections to core transportation and operations platforms used alongside driver safety and video monitoring. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does DriveCam offer? DriveCam provides in-person training, live online sessions, webinars, documentation, and videos to support team setup. In-person and live online formats offer guided instruction, webinars support group learning, documentation serves as written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does DriveCam offer? DriveCam provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep support. Users report mixed experiences: some describe tech support and customer service as helpful and professional, while others mention slow replies, scripted answers, and difficulty getting issues resolved. Answer based on 6 reviews ## Features AI summary Based on 2,926 GPS Tracking reviews Capterra data shows that buyers of GPS Tracking software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**53%**) - **Mobile Access** (**50%**) DriveCam supports all three of the features reviewers value most: **Vehicle Tracking**, **Real-Time Monitoring**, and **Mobile Access**. Together, these capabilities help businesses keep tabs on fleet location, respond faster to changing conditions, and stay connected from anywhere, allowing teams to improve visibility, make quicker decisions, and manage daily operations more efficiently. Vehicle Tracking 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Real-time vehicle tracking for monitoring location, route, speed, etc. Real-Time Monitoring 3.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Mobile Access 1.5 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Mileage Tracking 1.6 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Log miles driven for tax deduction or reimbursement purposes Historical Reporting 3.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Status Tracking 2.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction DriveCam 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Claims Management: Process of submitting and following up on claims with insurance companies - Driver Management: Track all personnel who operate company vehicles - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fuel Management: Monitor fuel consumption and optimize fuel usage - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Status Tracking: Track the status over time for a request, process, asset, or transaction - Vehicle Management: Track and monitor how vehicles are used - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. --- Get Advice We can help you find the software with the features you need. Features 4.0 (33) 4.0 Based on 33 reviews ## Pricing Value for money 3.6 (30) ### Starting price Free trial not available Value for money 3.6 (30) 3.6 Based on 30 reviews ## Integrations [ Fleetio](https://www.capterra.com/p/120855/Fleetio/)[ Geotab](https://www.capterra.com/p/18289/MyGeotab/)[ Beans Route](https://www.capterra.com/p/203845/Beans-Route/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (29) 3.6 Based on 29 reviews ## User reviews Overall rating 3.9 Based on 33 reviews Filter by rating 5(18) 4(6) 3(3) 2(0) 1(6) Mentioned topic Sorted by most recent AN Anonymous User Operations Optimization Analyst Transportation/Trucking/Railroad ### "Great for mapping" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 22, 2025 Pros Live map updates and reporting is great. The exports are helping is seeing idle times and can easily be converted to tables to show a summary. Cons Limited reporting, I would prefer to have more options for reporting on the statistics of our trucks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Ashli C. CFO Transportation/Trucking/Railroad ### "Avoid Lytx at All Costs – A Nightmare from Day One" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 23, 2025 Our experience with Lytx has been absolutely horrendous from the very beginning—and it only got worse from there. When we initially ordered our fleet cameras, they were shipped across the country to a completely unrelated address. Once we finally received them, not a single device was labeled, leaving us to play a guessing game with which camera went in which vehicle. The installation process was nothing short of a disaster. It dragged on for months and was riddled with issues so severe that Lytx had to fly two engineers out to our facility because their own tech team couldn’t figure it out. The irony? We eventually solved the problem ourselves—then Lytx wanted to come back to learn how we did it. Once we were finally up and running, things somehow got even worse. The software is unreliable at best. Triggered events are inaccurate more often than not, and the AI misreads situations so frequently that it's become a complete waste of our safety manager’s time to sift through the nonsense every morning. Their customer service is equally disappointing—outsourced, slow, and mostly unhelpful. They rarely have answers on the spot and instead open support cases that take weeks (if ever) to resolve. But the biggest red flag? The camera system only records triggered events—despite our contract clearly stating they would store two years of footage. This is a serious misrepresentation and a breach of what we were promised. Bottom line: Lytx has cost us time, money, and immense frustration. If you’re looking for a reliable and responsive video telematics solution—look elsewhere. Do not waste a single penny with this company. Pros Nothing - this entire process has been a nightmare, waste of time, money, resources, and sleep. Stay far away! Cons Nothing. No cheaper than any of the others and you get absolutely nothing that they claim you are paying for. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reasons for choosing DriveCam Motive did not have AI cameras at the time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Steven J. Operations Construction ### "DriveCam is easy to install and use for fleet tracking and monitoring." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 23, 2025 Deployed in our service vehicles. DriveCam works well. Pros DriveCam is easy to install and use for fleet tracking and monitoring. Cons Not sure of any disadvantages with DriveCam. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Daniel H. Manager Retail ### "Lack of communication " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 20, 2024 Over a period of 2 years I had to email them for communication and they would respond about every three months. Pros Nothing very difficult system to track on. Very cumbersome. Cons Customer service is practically non existent. Takes 3 months to get a reply. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Igor G. Owner operator Logistics and Supply Chain ### "Real life footage." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2023 It is very easy to use the quality is great and i can always go back and check the past occurrences Pros When accidents happend on the road i can go back and replay and see who's fault it was. Cons The worst thing about Drivecam is i have to unplug it every night and if not it drains my batteries Reasons for choosing DriveCam They had a greatl deal at the time and it was within my price range Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GF Glenn F. President Automotive ### "Can't even set up an account" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 11, 2023 Appalling. Very Disappointed in Lytx. Have even held off deploying another solution for 3 months hoping to set up an account with Lytx. Pros I liked the product and heard about it from friends and clients/ Cons I have tried multiple times to get a return call from Lytx. Friends and Clients have both recommended it. I sent in quote requests multiple times and wanted to start with a controlled deployment of 6 vehicles before rolling it out to the rest of my fleet. But since I'm not FedEx, they wouldn't even return my calls or emails. Contacted Sales Support, Customer Success, and every other department. Apparently they are happy with the account base and don't care about adding new accounts. If this is how I'm treated, I really hate to see what the account support is like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Henry A. Dispatcher Transportation/Trucking/Railroad ### "Drive Camera" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 19, 2022 Pros What I like about the Drive Cam was the ability to pull the SD card and verify what my driver was doing on the road. I liked that I could check and verify accidents that may have happened and the fact that I could check and see if a complaint came in on the actions of the driver to see if the claims were false or accurate. Cons What I didnt like is the SD card has to be replaced frequently to ensure it works. I had times I Would check and The SD card would not even work. I am assuming that maybe it overheated due to the defroster in winter or the heat in summer. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2022 Thank you for taking the time to leave us a review, it means a lot to us! KB Katie B. Purchasing Agent Business Supplies and Equipment ### "Abysmal Customer Service, Backordered Products, Do not recommend!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 31, 2022 We have been working with Lytx for almost two years now. Unfortunately it has been nothing but a headache. They have continually failed to provide the customer service they promise and their lack of communication leaves us without any assistance or means of handling any issues. They are now backordered over 4 MONTHS on their product, leaving us without any options. The only way out? Pay $45,000 to enter an early termination contract because their company cannot supply the one product they offer. The only choice we have is to either not have dash cams in our vehicles or pay them $45k for failing to fulfill their end of the bargain? If you're a growing company, do not work with Lytx or you'll be just as screwed as we currently are. Lytx, please either provide us units in our vehicles or let us go from the contract. Pros Supposedly the ease of installment of the product. That became very apparent it wasn't the case very quickly. Cons Customer service. Lack of product. Provided no alternatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CO Cory O. owner Consumer Services ### "Seemingly great product, but cant get it installed to use it." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 23, 2022 Pros the one stop shop for gps, on board cameras, and fleet management. the all in one solution. Cons Let me start off by saying, I am not one to leave a review like this, but I am out of options, and want others to know what I dealt with so they can plan accordingly if they need a quick solution. I reached out at the end of 2021, and after some poor communication on my end in the beginning of 2022 due to me being out with covid and then my contact at company having it as well. We got a tentative install date of 02-14-22, then that got moved because of some communication issues that I cannot remember who dropped the ball on that one. then I got an updated quote with all the options I had originally asked for, and was told an install of mid JUNE! Now its a month or few weeks out and I reached out to my sales contact and just wanted to confirm we are still good for install and he told me he would follow up and get back with me. That has been almost two weeks and several follow up emails from me, still nothing. Then I get an email saying my signed DocuSign contract was voided, to which i sent another follow up email and got nothing. All I want is dash cams for my truck with integrated GPS, what do I need to do to get this taken care of. If anyone at the company sees this, please get ahold of me, I run a small business and understand that things happen and people fall thru the cracks, especially in a fast growing company. But I need something in place soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 24, 2022 Hi Cory, we apologize for this frustrating experience. If you could please let us know what company you are reaching out from we can have someone follow up with you. You can private message us on Facebook with that information. MG Mac G. Safety Manager Construction ### "Great technology, Lousy support and fulfillments " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 20, 2022 Pros Good technology and their in cab verbal alerts is amazing and a wonderful idea. Cons We have about 50 cameras on contract with them and it’s a huge headache dealing with their reps mistakes, from their engineers, level 3 reps and even managers. If your considering purchasing their cameras for your fleet their in cab verbal alerts and technology is amazing but be prepared to be on hold for long periods of time, invoicing errors, headaches, empty manager promises, shipment mistakes and character issues where no one takes responsibility and pushes you off to the next rep only to make more mistakes. Reasons for choosing DriveCam In cab verbal alerts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 25, 2022 Hi Mac, thank you for taking the time to provide us with this feedback. We're sorry for the negative customer service you have experienced. We have passed along this feedback to better serve you and other customers in the future. [View all Reviews](https://www.capterra.com/p/112869/DriveCam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Samsara vs DriveCam](https://www.capterra.com/compare/112869-167543/DriveCam-vs-Samsara-for-Fleets-0-00-6-23) [One Step GPS vs DriveCam](https://www.capterra.com/compare/112869-197399/DriveCam-vs-One-Step-GPS)