# Auctria Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Auctria Software - reviews, pricing plans, popular comparisons to other Auction products and more.

Source: https://www.capterra.com/p/112910/Auctria

---

# 

 Auctria Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Auctria

## What is Auctria?

Auctria makes live, silent, online, virtual, hybrid auction & event fundraisers easy & affordable for groups large and small. Handle ticket sales, bids, purchases & donations. Track donors & items. Produce printed forms as needed. Integrated credit card processing optional & accept online donations. Mobile and text-based bidding available. Completely transparent pricing with no performance fees. Explore our demo or get started with a free account to try it out.

## What is Auctria used for?

[Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 527 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

1%

Pros & cons

Responsive and thorough assistance

Consistently intuitive user experience

Occasional technical glitches

Starting price

$375

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Auctria?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.auctria.com/CAO&name=Auctria)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Auctria

4.8 (527)

VS.

[4.8 (127)](https://www.capterra.com/p/241165/TravelPledge/reviews/)

Starting Price

$375

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (527)

Ease Of Use

4.8 (871)

Value For Money

4.8 (467)

Value For Money

4.8 (774)

Customer Service

4.8 (464)

Customer Service

4.8 (751)

## Auctria alternatives

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (97)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/112910/Auctria/alternatives/)

## Who uses Auctria?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and thorough assistance

95% positive reviews out of 204

Most reviewers describe customer support as prompt, knowledgeable, and helpful through guides, chat, and troubleshooting.

William H

Power User, 201 - 500 employees.

"From purchase, installation, implementation setup through close the TEAM was very responsive to our concerns. "

Occasional technical glitches

71% negative reviews out of 35

Most users report sporadic bugs, confusing error messages, and system hiccups that disrupt workflow or cause frustration.

Consistently intuitive user experience

98% positive reviews out of 54

Most users report ease of use, quick learning curve, and straightforward navigation across essential functions.

Efficient volunteer onboarding tools

97% positive reviews out of 32

Most reviewers indicate volunteer management is streamlined, with minimal training and rapid adaptation for event tasks.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.6 (138)

76.81% of 138 reviewers that rated this feature as important or highly important

With this capability, you can process payments quickly and offer multiple payment methods, including credit cards and Stripe integration. Reviewers appreciate the seamless checkout, reduced wait times, and easy reporting, though some mention Stripe fees affect donations.

Online Bidding

4.8 (117)

74.36% of 117 reviewers that rated this feature as important or highly important

This aspect helps you expand your event’s reach and simplify bidding for guests. Reviewers appreciate the user-friendly interface, easy registration, and real-time notifications, noting it increases engagement and participation from those unable to attend in person.

Online Auction

4.8 (113)

75.22% of 113 reviewers that rated this feature as important or highly important

Auctria offers a straightforward way to host online auctions, making setup and item management simple. Reviewers indicate it broadens audience reach, saves time compared to paper methods, and boosts participation, while the intuitive interface helps increase fundraising results.

Bid Management

4.7 (82)

59.76% of 82 reviewers that rated this feature as important or highly important

You can manage bids with controls like minimums, increments, and auto-notifications. Some reviewers find it easy to set parameters and track winners, while others mention confusion around outbid notifications and wish for more flexible max bid options.

Billing & Invoicing

4.6 (75)

68.00% of 75 reviewers that rated this feature as important or highly important

It gives you instant invoicing and receipts for bidders, streamlining post-auction tasks. Users think the automatic notifications, easy self-checkout, and customizable reports make billing efficient, though a few suggest clearer prompts for credit card payments.

Website Management

4.4 (70)

62.86% of 70 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Auctria 68 features

A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Allows businesses to create and manage auctions.

Scan barcodes to ensure accurate pricing and label tracking

You can manage bids with controls like minimums, increments, and auto-notifications. Some reviewers find it easy to set parameters and track winners, while others mention confusion around outbid notifications and wish for more flexible max bid options.

It gives you instant invoicing and receipts for bidders, streamlining post-auction tasks. Users think the automatic notifications, easy self-checkout, and customizable reports make billing efficient, though a few suggest clearer prompts for credit card payments.

In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Automated reminders and confirmations for booked appointments and events via text or email

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Establish measurable goals and objectives and track their progress over a specific period of time

Store and manage images

Track and manage inventory levels to maintain proper supply

An auction that takes place in real time in front of a group of bidders

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Notifications via mobile devices

Ability to make a donation from a mobile device/app

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Auctria offers a straightforward way to host online auctions, making setup and item management simple. Reviewers indicate it broadens audience reach, saves time compared to paper methods, and boosts participation, while the intuitive interface helps increase fundraising results.

This aspect helps you expand your event’s reach and simplify bidding for guests. Reviewers appreciate the user-friendly interface, easy registration, and real-time notifications, noting it increases engagement and participation from those unable to attend in person.

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

With this capability, you can process payments quickly and offer multiple payment methods, including credit cards and Stripe integration. Reviewers appreciate the seamless checkout, reduced wait times, and easy reporting, though some mention Stripe fees affect donations.

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Upload, track, and submit receipts in a central database

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Suppliers to submit bids or quotations in response to a buyer's requirements or specifications

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

An auction in which bidders write down their bids on a sheet of paper

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

View and track activity related to an individual, transaction, etc.

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (511)

4.6

Based on 511 reviews

## Pricing

Value for money

4.8 (467)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/112910/Auctria/pricing/)

Explorer

$0.00

It includes:

-   $10000 Total Income Per Year
-   1% Credit Card Fee
-   250 Bidders Per Event
-   3 Users
-   Community Support Resources
-   No Performance Fees
-   Online Bidding
-   Silent and Live Auctions
-   Track Donations and Paddle Raise
-   Unlimited Events

Emerald

$375.00

Flat Rate,Per Year

It includes:

-   0.5% Credit Card Fee
-   10 Users
-   $50000 Total Income Per Year
-   750 Bidders Per Event
-   Chat and Email Support
-   Community Support Resources
-   Custom Emails
-   Excel Import
-   No Performance Fees
-   Online Bidding
-   Silent and Live Auctions
-   Texting With 1000 Texts Per Year
-   Track Consignment Items
-   Track Donations and Paddle Raise
-   Track Sales Tax
-   Unlimited Events

Emerald + Auctria Launch

$874.00

Flat Rate,Per Year

It includes:

-   Auctria Review
-   Auctria Setup Service
-   Emerald Plan + Auctria Discovery Call
-   Event Night Phone Support
-   Website Design

Diamond

$750.00

Flat Rate,Per Year

It includes:

-   0.25% Credit Card Fee
-   1000 Bidders Per Event
-   99 Users
-   Chat and Email Support
-   Community Support Resources
-   Custom Emails
-   Excel Import
-   No Performance Fees
-   Online Bidding
-   Silent and Live Auctions
-   Texting With 3000 Texts Per Year
-   Track Consignment Items
-   Track Donations and Paddle Raise
-   Track Sales Tax
-   Unlimited Events
-   Unlimited Income Tracking Per Year

Diamond + Auctria Launch

$1,249

Other,Per Year

It includes:

-   Auctria Review
-   Auctria Setup Service
-   Diamond Plan + Auctria Discovery Call
-   Event Night Phone Support
-   Website Design

Value for money

4.8 (467)

4.8

Based on 467 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (464)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (464)

4.8

Based on 464 reviews

## User reviews

Overall rating

4.8

Based on 527 reviews

Filter by rating

5(419)

4(95)

3(9)

2(3)

1(1)

Mentioned topic

Sorted by most recent

HS

Hannah S.

Development Associate

Non-Profit Organization Management

### "The best user-friendly event software out there!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2026

10/10 so good! We'd like to keep Auctria for future events and galas. Once mastered, we'll have an easy time processing guests and donors for any event.

Pros

Very user friendly and has a wide variety of features for any type of event. The Auctria help team was so patient and flexible with our many questions and new problems.

Cons

Nothing. Everything was so great! The check-in and check-out process for the event was not difficult because of this software and helped us easily communicate with guests.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2026

"The check-in and check-out process for the event was not difficult because of this software and helped us easily communicate with guests." &lt;-- This is what orgs ask us everyday! How smooth will check-in and check-out go? Thanks for answering that exact question Hannah

CK

Christine K.

Admin

Accounting

### "Starting off with a bang."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2026

Fabulous, exciting. Lots and lots of resources and information. \[sensitive content hidden\] do a great job of organizing the material and presenting their webinars.

Pros

This is my first time using Austria, and I can say without reservations that they are fabulous. I have many questions, and they respond almost immediately. It gives me great confidence going into this challenging event.

Cons

It’s not really a negative, but it looks like I have to put something here. There are so many resources it’s going to take me a while to get through everything. Or, at least narrow things down to what I need.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

I switched from Bidding Owl. It wasn’t done your list.Their customer service was not very good. I found myself frustrated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2026

Thanks for taking the time to learn how to use Auctria and reaching out for assistance. Good planning insures greater success in your event fundraising. We have confidence in YOU!!

MP

Marc P.

Director

Non-Profit Organization Management

### "Reliable and terrific experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 27, 2025

Based on our latest experience, we are going to try to use Auctria for more events! It seems like we can easily integrate into in person events as we have only used Auctria for online only auctions.

Pros

The user experience is excellent and the software does a great job. I like how payments are processed automatically and you give the user the choice to cover the cost of the credit card fee.

Cons

The software defaults to grid view. I had a hard time getting the page to open so that users could view all items. I was able to work around this and three users brought this up as part of their experience. There should be tabs where you copy a previous event and then easily copy items without having to open each item individually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2026

Thanks for recognizing the expanded use for your in person events. So happy to read Auctria was reliable and terrific experience already for your online only auctions. We do have a 2026 kickoff webinar scheduled for Jan 14th, that will help you get even more out of Auctria. Hope to see you there! re: the default views- that can modified as well as the pagination, I know this is after the fact however let us know if you need help for future events- hello@auctria.com

AJ

Aleta J.

Development Director

Education Management

### "Couldn't live without"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2025

Overall I really like Auctria and will use it in the future. I would also recommend it to anyone who is needing a program to help with their auction needs.

Pros

I like the item add page. It is simple but allows for a lot of information to be shared. The website is also very professional-looking but easy to make and maintain.

Cons

We ran into problems with reporting our live auction. I wish I could have just clicked a "next" button to go to the next item instead of having to go back through the entry process each time. Also, we put live winning bids in after the auction, and for some reason, Auctria didn't record them and people were waiting to check out and couldn't.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2025

Aleta, love the title "Couldn't live without" Thanks for recognizing the how nice your event website looked for the the public and guests. Wondering if you had used the Quick Bid Entry for the Live auction recording. There is no need to navigate as the next item is listed in order and it's a simple Record Bids Click. Please let us know if you want a quick walkthrough for your next event. When recording the Live it sounds like the statements might have been turned off? Again, happy to help you not hit any speed bumps for next time. We really want your next event to be flawless. Drop us an email hello@aucria.com it you want some tips!

CM

Connor M.

Executive Board

Non-Profit Organization Management

### "Great Overall Experience!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 15, 2025

Overall the experience was positive! The platform provided everything we were hoping for, but there is still plenty of room for improvement. The fact that Auctria offers the service “à la carte” is a huge benefit for an all volunteer charity- no dollar wasted. Thank you for helping us raise money for families in need!

Pros

The value and functionality made the platform worth using. It is very customizable and allowed for a nice fit with our organization’s needs. The bulk import tools saved quite a bit of time. The detailed webinar videos were also very helpful during setup and staff, specifically \[sensitive content hidden\] was extremely helpful and responsive.

Cons

The back end UI could use a bit of a facelift- better naming conventions for some of the tabs could prove useful. If the bar on the left side was organized into fewer, more broad categories, it would save quite a bit of time during setup. The mobile UI on the back end was near impossible to navigate on the night of the event. There should be a mobile app or mobile site for admins- especially on the night of the event. The main concern we ran into on event evening was the inability to easily tell which items had been paid for & by whom. There was also not a convention to mark each item as claimed or picked up which would’ve been helpful.

Alternatives considered

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Reasons for choosing Auctria

the ability to use just the auction feature and the pricing were the reason we chose auctria

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 25, 2025

Good news- the Auctria Admin app does exist! The Admin app turns your phone into a fast and convenient event-day dashboard, letting you work the room with ease. Check in guests, save cards, process tap-to-pay checkouts, and sell tickets or raffles, without being tied to a desk. Yes, Apple and Android phones. Thanks for the shout out to the “à la carte” = Auctria Assist team, happy to help! Let us know how we can help you for the next event fundraiser, hello@auctria.com

MD

Meghan D.

Treasurer

Non-Profit Organization Management

### "Eh. It’s okay and works. "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

October 12, 2025

Pros

It is nice that it’s all in one but the software is very confusing from an accounting standpoint. The easiness of setting up an event is a pro though.

Cons

The accessibility of information is a downside for us- it’s confusing from an accounting standpoint.

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reasons for choosing Auctria

We haven’t tried givebutter yet and might switch still. We are researching.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 13, 2025

Glad to hear setup was easy—that’s one of our favorite compliments! Thanks for the feedback! We’d love to learn more about what felt confusing on the accounting side. Auctria has 100+ customizable reports designed to make finances clear and simple.

ET

Emily T.

Administrative Assistant

Libraries

### "Thank you to Auctria!! from a small nonprofit "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2025

Pros

We were in a pinch to set up a silent auction platform less than two weeks away from our event, and Auctria ended up being perfect. For $378, we got every feature we could possibly think of. After looking at a lot of auction/fundraising platforms, I loved that Auctria was focused on auctions, because a lot of other sites have such large offerings that auctions are kind of an afterthought, but Auctria has such a well-developed platform that there wasn't a single thing I thought of that they didn't provide. Also, kudos to the customer support team. Their webinar was super helpful, and team members responded to emails within minutes (!). On the day of the event, I had a freak-out because a function wasn't working, and a team member responded to me immediately and solved the issue within five minutes. The website worked well and our participants (despite being on the older side), were able to easily register and bid. I also liked that I could register participants myself and record bids on the back-end so I was able to register and bid on behalf of participants who particularly struggled with tech.

Cons

The one thing that wasn't 10/10 was designing the website itself. The UI isn't quite as sleek as other parts of the platform, and having to change every individual text box and use the "Advance Styling" for things like font size and italics was time intensive. Our website ended up looking great, but I did have to spend time watching tutorials and I wish it was a bit more intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2025

Thanks for pointing out that Auctria is hyperfocused on event and auction fundraising. "well-developed platform that there wasn't a single thing I thought of that they didn't provide" says it all! Thanks for taking the time to leave a detailed response, we appreciate you.

AU

Anonymous User

Development Operations and Project Manager

Fund-Raising

### "Great event platform and event better customer support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2025

Auctria is great! We have been with them for years and have always had an easy time using the platform, and also Auctria has served us well through all of the changes our gala has gone through. From COVID days of a hybrid event, to having an online auction, and more, we've always been served very well by the platform. Like I mentioned before, their support team is GREAT too. By far the best support team I've ever encountered for a website, hands down.

Pros

Auctria is great! It's a very user-friendly platform and their customer service team is amazing. If ever we have a question, the Auctria support team is fast, accurate, and very friendly. Auctria allows us to manage all of our event-related needs for our annual gala - from website to ticketing to auction procurement - in one place, which makes our lives much easier.

Cons

I wish that Auctria connected to Salesforce NPSP! The only downside to Auctria is that we have to do a lot of manual importing into Salesforce to capture donor activities from our event.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Reasons for choosing Auctria

Cheaper, very user friendly, served exactly what we needed except for being able to connect to Salesforce NPSP.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 26, 2025

Thanks for the shout-out to the support team with this note "By far the best support team I've ever encountered for a website, hands down". This helps others know that we care and are happy to help!

KD

Kate D.

CASA Assistant Director

Individual & Family Services

### "We were bored!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2025

Working with the team at Auctria was fantastic! I definitely recommend getting the Launch Plus package. Our assigned Auctria team member, \[sensitive content hidden\], took care of everything from undoing mistakes to building our website. He responded quickly to emails and communicated well. We only used Auctria for the silent auction platform. It was well worth our time and money! During the silent auction, the platform worked flawlessly. Check out was a breeze! More people paid with a credit card than had ever done before! At what would be a normally crazy time, my staff and I were bored, which we loved! We will be using the Auctria platform from here on out!

Pros

The things we liked most about Auctria were Launch Plus, the response of our Aucria team member, the ease of the program. The best thing about using the Auctria program was how smoothly checkout went.

Cons

We would like to use Auctria for ticketing. We were disappointed that there was not a way to build tables and allow individuals to pick seats and purchase those specific seats. Due to the limitations of our facility, being able to pick seats is important to our attendees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 17, 2025

This --&gt; Check out was a breeze! More people paid with a credit card than had ever done before! At what would be a normally crazy time, my staff and I were bored, which we loved! We will be using the Auctria platform from here on out! Thanks for the shout out to the Launch team. Thanks for using Auctria. Most important, thanks for the incredible work at CASA!

MM

Michael M.

member

Religious Institutions

### "Auctria ROCKS!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2025

EXCELLENT! We've used other auction software and this is far and away the best. And support is phenomenal; there is a dedicated icon for on-line questions, and they get back to you within minutes if not faster.

Pros

Its a complete package which lets us run our auctions both in-person and on-line, it has options to use a smartphone to simplify interaction with participants, it sends automatic reminders and receipts, too much else to mention. And its reasonably priced. there is also a free option, which contains most features, so you can get a feel for it. Its also very flexible; we're using it in another organization I'm involved with for registering lifelong learning classes.

Cons

That we only have one auction a year and don't get to use it more often. The only little thing is that using the web design tools is a little confusing (at least for me)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2025

Thanks Michael for the shout-out to the support team. We strive every day to provide phenomenal support and this is proof that we are succeeding- Thank you! Double thank you for taking the time to leave a review AND for raising money in your community.

[View all Reviews](https://www.capterra.com/p/112910/Auctria/reviews/)

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