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Auctria makes live, silent, online, virtual, hybrid auction & event fundraisers easy & affordable for groups large and small. Handle ticket sales, bids, purchases & donations. Track donors & items. Produce printed forms as needed. Integrated credit card processing optional & accept online donations. Mobile and text-based bidding available. Completely transparent pricing with no performance fees. Explore our demo or get started with a free account to try it out.
Provider
Auctria
Located In
Canada
Foundation
2011
Open API
No
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, Documentation, Videos, Webinars
Support
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum
AUCTRIA is designed for any group to auction fundraise with ONLINE, SILENT & LIVE, VIRTUAL, HYBRID event & auctions. Easy to use, powerful, affordable yet full featured.
Content Source: Auctria
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Reviewers note that Auctria excels in organizing bidder registration, tracking, and checkout processes, making events run smoothly. They find the ability to print bid sheets and track items and bidders from year to year particularly useful. However, some users experience issues with bidder registration, failed bid tracking, and customization challenges, which can cause occasional difficulties during events.
Users consistently praise Auctria's support services for their prompt and helpful responses. They find the customer support team to be responsive and knowledgeable, often resolving issues quickly and efficiently. Additionally, they appreciate the comprehensive help documentation and the accessibility of support, which enhances their overall experience with the software.
Pros
Excellent customer support and I willingness to help us customize to make it work better for our event.
We are a non-profit so having this platform to facilitate our events is great. Recommend Auctria for all non-profits and organizations to facilitate creative fundraising.
The dashboards were a great tool to track the progress of our auction and were essential for reporting post event. Our donors have repeatedly told us what a seamless and good experience they had.
It was easy to use, very intuitive and where I was stumped there weee great training videos and excellent support.
Cons
We had a few people bid on items and then we could not obtain payment afterwards as they had no card registered and wouldn't respond to our requests for it.
I did not find any aspects of this software that I disliked or that I found clunky or difficult.
One person was getting errors that the system was too busy. I had trouble modifying the invite letter when I needed attendees to sign up.
We have had trouble with the texting feature, and have regretted purchasing credits.
Most Recent Video User Review for Auctria
SEE ALL VIDEO REVIEWS
Perfect software for our non-profit annual auction
Cassidy J.
"Fantastic User Friendly Program"
Overall: Auctria is a terrific product, and I recommend it to all of my clients and colleagues. It is a great value for the money, easy to use, and has incredible functionality.
Pros: Auctria is very intuitive, and so much easier to use than other nonprofit event softwares on the market. The database function is straight-forward and doesn't have too many layers to it, so data entry is really fast. The website, ticket sales component, donor/guest information, and night of event entry all sync together really well. It takes less than 5 minutes to train volunteers on guest registration, and the materials are quality. Any time that I have had an issue, which hasn't been often, Auctria will get back to me quickly with a solution.
Cons: The only thing I would change would be to make the display sheets a little more dynamic, so they could be individually altered. Perhaps if there were an option to download them as a Word file, it would make it easier to adjust text sizing, photo sizing, etc. Also, it would be great if Auctria had a mobile bidding component.
Vendor Response
"Game Changer"
Overall: Our businesses overall experience with Auctria has been superb! From the software's capability to the customer support, it's all there in one package! Managing components of your organization such as all of your Donors and their past history, all of your possible attendees, communication mediums like email and text, a full fledged web site with a redesigned app experience, enterprise payment processing, and more. There hasn't been anything I couldn't do with this product that I've been able to to think of, or had suggested from our organization. It has saved me countless hours of input, and has made running our events extremely efficient!
Pros: This completely changed how our business was managing parts of the organization, and our event! It's not overly complicated to get started, and there are a LOT of advanced features if you decide you really want to get into it! Not to mention Support is readily available and Very quick to respond to any questions or problems you may have (I once deleted all of my Donors by accident, the night before an event, and they got me restored within an hour!)
Cons: As of 2022, there is honestly nothing missing from this software's capability that our business could think of
Vendor Response
"Auctria auction review"
Overall: We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.
Pros: I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.
Cons: I didn't like that the customer service reps weren't available for calls or instant messaging help. I didn't like how difficult it was to set up the credit card system I didn't like how difficult it was to set up the kiosk part
Vendor Response
"Pivoted during COVID and have not looked back!"
Overall: We have been using Auctria since we had to do a lightning-fast switch to a virtual auction at the beginning of the COVID lockdown in 2020. Since then, we have used Auctria for half a dozen events and have been pleased with how much it offers for the cost. Auctria has helped us raise over $500,000 in the past four years.
Pros: For the price, Auctria is filled to the brim with functionality that would pay double or triple for. It has everything you would need to host a successful event and keep track of all of your financials and patrons at the same time.
Cons: Any software has limitations. Integration with an email provider such as Constant Contact or MailChimp would be great. Auctria has its fair share of bugs and quirks, but if you do your research ahead of time before your event, you can find workarounds for many issues.
Vendor Response
"Auctria user for years"
Overall: Was able to create a very customised website that looked very good and worked great and run a silent auction for a very reasonable price.
Pros: For the price compared to other programs, this is wonderful. It could use a few more bells & whistles, but what you can create with it is very professional and certainly good enough. You can create a very individual and custom website to serve your needs. It has more features than some of the way way more expensive programs.
Cons: The search feature for administrators trying to find directions on how to do something. It was frustrating typing in every synonym and still not being able to find the information. Also, had to use another software program to run a raffle. Would really like that feature to be incorporated into Auctria.
Vendor Response
