---
title: "Auctria Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Auctria Software - reviews, pricing plans, popular comparisons to other Auction products and more."
source_url: "https://www.capterra.com/p/112910/Auctria/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Auctria Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Auctria

## What is Auctria?

Auctria makes live, silent, online, virtual, hybrid auction & event fundraisers easy & affordable for groups large and small. Handle ticket sales, bids, purchases & donations. Track donors & items. Produce printed forms as needed. Integrated credit card processing optional & accept online donations. Mobile and text-based bidding available. Completely transparent pricing with no performance fees. Explore our demo or get started with a free account to try it out.

## What is Auctria used for?

[Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 539 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Comprehensive auction management tools

Responsive and helpful assistance

Occasional technical glitches

Starting price

$375

Flat Rate, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Donation Management / 2025
-   Fundraising / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Auctria?[Manage this product listing](https://www.g2.com/products/auctria/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Auctria

4.8 (539)

VS.

[4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting Price

$375

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (539)

Ease Of Use

4.4 (388)

Value For Money

4.8 (478)

Value For Money

4.5 (350)

Customer Service

4.8 (476)

Customer Service

4.8 (381)

## Auctria alternatives

Highest Rated

[4.8 (133)](https://www.capterra.com/p/241165/TravelPledge/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (100)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.8 (57)](https://www.capterra.com/p/131238/GalaBid/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (27)](https://www.capterra.com/p/184014/iRostrum/reviews/)

Starting price

$400.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/112910/Auctria/alternatives/)

## FAQs about Auctria

Overview

### What problems does Auctria solve?

Auctria solves manual, fragmented auction and fundraiser workflows by centralizing ticketing, donor and bidder tracking, item catalogs, bidding, checkout, receipts, and reporting in one system. Nonprofits, schools, churches, gala committees, and volunteer-led teams use it to reduce paper processes, speed payments, train volunteers faster, and run in-person, virtual, or hybrid events smoothly.

Answer based on 461 reviews

Overview

### Which roles and teams benefit most from Auctria?

Auctria is most used by nonprofit leaders, development teams, and volunteer event committees running fundraising auctions. Executive directors, presidents, and board members use it to oversee revenue goals and reporting, while treasurers track payments. Development directors, auction chairs, coordinators, and event managers manage item procurement, bidder communications, registration, and checkout.

Answer based on 531 reviews

Overview

### What company size and industries is Auctria built for?

Auctria is built mainly for small organizations, with 95% of reviewers from small businesses and 36% from nonprofit organization management. It serves groups of any size, but reviewer use centers on nonprofits, education management at 16%, and religious institutions at 10%, supporting auctions, events, donations, raffles, and ticketing.

Answer based on 539 reviews

Features and Usability

### What are the key features of Auctria?

Auctria includes core auction management for silent, live, and online auctions, plus online bidding, proxy bidding, and outbid notifications. Key event features cover registration, ticketing, check-in, and checkout. Differentiating features include donor management, built-in event websites and catalogs, payment processing, and reporting for invoices, receipts, and revenue tracking.

Answer based on 348 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Auctria starts with the free Explorer plan, then paid plans run from $375/year for Emerald to 750/year for Diamond, with Launch bundles at 874/year and 1249/year. Explorer includes a 1% credit card fee, while paid tiers lower that to 0.5% or 0.25%. Reviewers often call it affordable, though some flagged rising prices and transaction-fee confusion.

Answer based on 75 reviews

Integrations

### Which third-party tools and platforms does Auctria integrate with?

Auctria integrates with Stripe and Authorize.net for payment processing, and users frequently connect its data workflows with Microsoft Excel, Google Sheets, DonorView, and WordPress. It connects to 6 third-party tools and platforms mentioned by reviewers, with the strongest adoption centered on payments and spreadsheet-based reporting.

Answer based on 70 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Auctria?

Auctria is generally easy to onboard for volunteers and occasional users, who often learn basic tasks quickly. Admins setting up websites, ticketing, and advanced workflows usually need more time. Training is available through live online sessions, webinars, videos, and documentation, and reviewers often mention helpful support during setup.

Answer based on 118 reviews

Getting Started and Support

### What customer support options does Auctria offer, and how do users rate the experience?

Auctria offers email/help desk, chat, an FAQ/forum, and a knowledge base. Users often describe support as fast, patient, and solution-oriented, with clear guidance during setup and events. Common frustrations center on navigating help materials and occasional delays or limits when immediate live assistance is needed.

Answer based on 237 reviews

Bidding process

### How easy is the bidding process in Auctria?

Auctria makes bidder registration, online bidding, and checkout easy for many school, nonprofit, and event teams. The platform supports preregistration, quick bid entry, and real-time bidding visibility, but some organizers run into confusion with linked bidders, couple bidding, mobile navigation, and testing or reopening items during live events.

Answer based on 94 reviews

## Who uses Auctria?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive auction management tools

93% positive reviews out of 240

Most reviewers find auction management robust, supporting seamless event setup, bidding, reporting, and participant communication.

Meaghan B.

Executive Director, 2 - 10 employees.

"We appreciated the ease of use of the Auctria platform for both the organization and administration of our online auction, as well as for the account set-up and use by our bidding community."

Occasional technical glitches

71% negative reviews out of 38

Most users report bugs and issues, including system errors, confusing screens, and sporadic technical difficulties during events.

Responsive and helpful assistance

95% positive reviews out of 209

Most reviewers indicate customer support is prompt, knowledgeable, and provides clear guidance through various channels.

Kathy J R.

Secretary, 2 - 10 employees.

"The staff was always helpful and able to answer my questions, often sending a video or screen shot to explain their answer to my questions."

Consistently simple user experience

98% positive reviews out of 56

Most reviewers describe ease of use as essential, highlighting straightforward navigation and quick learning for all users.

## Features

AI summary

Based on 1,004 Auction reviews

Capterra data shows that buyers of auction software rank the following features as their top priorities:

-   **Electronic Payments** (**61%** of reviewers rated this feature as critical)
-   **Payment Processing** (**62%**)
-   **Online Bidding** (**69%**)

Auctria supports all three of the features reviewers value most: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help businesses collect funds securely, handle transactions efficiently, and run live or timed bidding online, allowing teams to manage auctions more effectively from bid placement through final payment.

Electronic Payments

4.5 (20)

80.00% of 20 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Online Bidding

4.8 (121)

75.21% of 121 reviewers that rated this feature as important or highly important

You get a straightforward online bidding experience that expands your event’s reach and boosts engagement. Reviewers appreciate the intuitive setup, easy registration, and multiple bidding options, noting it’s much simpler than paper and encourages more participation.

Bid Management

4.7 (82)

59.76% of 82 reviewers that rated this feature as important or highly important

It gives you control over bidding parameters like minimums, increments, and notifications. Some reviewers find it easy to manage bids, set limits, and communicate outbid alerts, though a few mention confusion about max bids and outbid notifications for some bidders.

Silent Auction

4.8 (62)

64.52% of 62 reviewers that rated this feature as important or highly important

An auction in which bidders write down their bids on a sheet of paper

Online Auction

4.8 (117)

76.07% of 117 reviewers that rated this feature as important or highly important

With this capability, you can easily set up and run online auctions, reaching a wider audience and saving time. Reviewers indicate it’s user-friendly, supports multiple item types, and increases participation, though some wish for a more visually appealing interface.

Payment Processing

4.6 (146)

78.08% of 146 reviewers that rated this feature as important or highly important

Auctria offers fast, flexible payment processing, letting you accept credit cards, e-transfers, checks, or cash and record payments easily. Reviewers appreciate the quick checkout, Stripe integration, and reduced post-event work, though some mention Stripe fees and manual entry for new users.

Auctria 68 features

### All Features
- Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Auction Management: Allows businesses to create and manage auctions.
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Bid Management: It gives you control over bidding parameters like minimums, increments, and notifications. Some reviewers find it easy to manage bids, set limits, and communicate outbid alerts, though a few mention confusion about max bids and outbid notifications for some bidders.
- Billing & Invoicing: Auctria helps you send instant invoices and receipts, making post-auction billing seamless. Users think it’s easy to share bills, supports quick payments, and offers customizable reports, though a few mention some bidders miss the checkout step if not highlighted.
- Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Credit Card Processing: Accept and process credit card transactions
- Customer Data Management: Searchable repository of information about clients
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Image Library: Store and manage images
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Live Auction: An auction that takes place in real time in front of a group of bidders
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Online Auction: With this capability, you can easily set up and run online auctions, reaching a wider audience and saving time. Reviewers indicate it’s user-friendly, supports multiple item types, and increases participation, though some wish for a more visually appealing interface.
- Online Bidding: You get a straightforward online bidding experience that expands your event’s reach and boosts engagement. Reviewers appreciate the intuitive setup, easy registration, and multiple bidding options, noting it’s much simpler than paper and encourages more participation.
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: Outlet for members and visitors to submit donations electronically
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Payment Processing: Auctria offers fast, flexible payment processing, letting you accept credit cards, e-transfers, checks, or cash and record payments easily. Reviewers appreciate the quick checkout, Stripe integration, and reduced post-event work, though some mention Stripe fees and manual entry for new users.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Print-at-Home: The ability to print tickets before arriving
- Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Receipt Management: Upload, track, and submit receipts in a central database
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reverse Bidding: Suppliers to submit bids or quotations in response to a buyer's requirements or specifications
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Silent Auction: An auction in which bidders write down their bids on a sheet of paper
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Watch List: View and track activity related to an individual, transaction, etc.
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (523)

4.6

Based on 523 reviews

## Pricing

Value for money

4.8 (478)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/112910/Auctria/pricing/)

Explorer

$0.00

It includes:

-   $10000 Total Income Per Year
-   1% Credit Card Fee
-   250 Bidders Per Event
-   3 Users
-   Community Support Resources
-   No Performance Fees
-   Online Bidding
-   Silent and Live Auctions
-   Track Donations and Paddle Raise
-   Unlimited Events

Emerald

$375.00

Flat Rate,Per Year

It includes:

-   Silent and Live Auctions
-   Texting With 1000 Texts Per Year
-   0.5% Credit Card Fee
-   Track Donations and Paddle Raise
-   Track Sales Tax
-   Unlimited Events
-   Track Consignment Items
-   10 Users
-   $50000 Total Income Per Year
-   750 Bidders Per Event
-   Chat and Email Support
-   Community Support Resources
-   Custom Emails
-   Excel Import
-   No Performance Fees
-   Online Bidding

Emerald + Auctria Launch

$874.00

Flat Rate,Per Year

It includes:

-   Website Design
-   Event Night Phone Support
-   Emerald Plan + Auctria Discovery Call
-   Auctria Setup Service
-   Auctria Review

Diamond

$750.00

Flat Rate,Per Year

It includes:

-   Unlimited Income Tracking Per Year
-   0.25% Credit Card Fee
-   Track Consignment Items
-   Track Donations and Paddle Raise
-   Track Sales Tax
-   Unlimited Events
-   Community Support Resources
-   Chat and Email Support
-   99 Users
-   1000 Bidders Per Event
-   Texting With 3000 Texts Per Year
-   Silent and Live Auctions
-   Online Bidding
-   No Performance Fees
-   Excel Import
-   Custom Emails

Diamond + Auctria Launch

$1,249

Other,Per Year

It includes:

-   Website Design
-   Event Night Phone Support
-   Diamond Plan + Auctria Discovery Call
-   Auctria Setup Service
-   Auctria Review

Value for money

4.8 (478)

4.8

Based on 478 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (476)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (476)

4.8

Based on 476 reviews

## User reviews

Overall rating

4.8

Based on 539 reviews

Filter by rating

5(426)

4(99)

3(10)

2(3)

1(1)

Mentioned topic

Sorted by most recent

KB

Kristin B.

Treasurer

Non-Profit Organization Management

### "There Is No Better Auction Platform or Customer Service than Auctria!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2026

Our overall experience with Auctria has been absolutely incredible! We have been with them since 2019, when we held our very first fundraiser, and I truly cannot imagine ever using another auction platform. From that first event to where we are today, our fundraiser has grown tremendously, and Auctria has been right there beside us every step of the way. What makes Auctria so special is that it is so much more than just great auction software. The people behind it are AMAZING. Their customer service is truly unmatched. Whenever we have a question, need help figuring something out, or are in the middle of the craziness that comes with putting on a large fundraiser, they respond so quickly and are always willing to help. You never feel like you are bothering them or that you are just another customer. They genuinely care about your organization, your event, and your success. Another thing I absolutely love about Auctria is how much they value our feedback. They are constantly updating and improving the platform to make things easier and more user friendly for those of us actually using it to run events. If we have a suggestion or an idea for something that could make the platform even better, they listen! Our feedback is taken seriously and passed along to their development team. It is so refreshing to work with a company that truly wants to hear from its customers and uses that feedback to continue making its product better. You really feel like your voice matters. As our fundraiser continued to grow, we decided to add Auctria Launch, and it has been one of the best decisions we have made. Their team helps us enter our data, organize and set up our event, and make sure everything is ready to go. Having that kind of support takes such a huge amount of work and stress off our shoulders. They are there throughout the entire planning process and whenever we need them. The platform itself is extremely user friendly, has so many great features, and is very reasonably priced for everything you receive. Every year we learn even more about what Auctria can do, and because they are continually listening to their customers and making improvements, the platform just keeps getting better. After being an Auctria customer since 2019, I can confidently say that they have earned our trust and loyalty over and over again. They truly feel like part of our fundraising team, and I recommend them every chance I get. If you are using another auction software program or are trying to decide which one to use for your event, I cannot recommend Auctria enough. And if your event is growing or you simply want additional support, Auctria Launch is absolutely worth it. We are incredibly grateful we found Auctria all those years ago. Their platform is fantastic, their pricing is reasonable, and they are continually looking for ways to make the experience even better for their customers. But above everything else, it is the people, the support, and their extraordinary customer service that truly set them apart. They are simply the BEST!

Pros

The customer service is absolutely unmatched! We have been with Auctria since 2019, and they have been incredible every step of the way. They respond so quickly, are always willing to help, and truly care about making our fundraiser successful. As our event has grown, we have also used Auctria Launch, which has been a game changer. Their team helps enter our data, set everything up, and is there whenever we need them. The platform itself is extremely user friendly, very reasonably priced, and has everything we need to run a successful event. I truly cannot say enough good things about Auctria and the people behind it!

Cons

Honestly, nothing! After using Auctria since 2019, I truly cannot think of a single thing I dislike. We have had an incredible experience with both the platform and their team, and I wouldn’t change a thing!

Alternatives considered

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reasons for choosing Auctria

We originally chose Auctria because it was user friendly, affordable, and offered everything we needed to run our fundraiser successfully. Since that first event in 2019, we have never had a reason to look anywhere else! As our fundraiser has grown significantly, Auctria has continued to meet our needs and grow right along with us. Their incredible customer service, responsiveness, and willingness to listen to our feedback truly set them apart. Adding Auctria Launch as our event became larger made the decision even easier. Their team provides a level of personal support that I don’t believe you would find anywhere else. Auctria gives us the technology we need along with real people who genuinely care about helping our event succeed. For us, there is simply no comparison!

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

September 16, 2026

Kristin, since 2019, we have been cheering for you! We feel very connected to your organization, from your first use of Auctria to the spotlight article published a few years later, and watching your event fundraising income grow year after year. Even more special are the programs you provide and the people you serve at the farm. Thank you for the detailed callout to both the product and the people here at Auctria. Our mission is to provide affordable, easy-to-use, powerful tools. Your comments reinforce each of these values. Wishing you continued success, bids that soar, and fundraising goals that get crushed!

MS

Michelle S.

Volunteer

Events Services

### "Loving Auctria and their customer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 31, 2026

Great customer service to get up and running quickly, includes an event website, ability to make complex changes in Bulk.

Pros

It is user friendly if you aren't afraid of digging in! The best thing is the customer service through the chat. \[sensitive content hidden\] has been a wealth of information and this feature has allowed me to learn the system with very little lead time. The system has had everything we've needed to make our fundraiser event a success!

Cons

Some of the screens are difficult to make changes in, it takes a few clicks, but once you get used to it, the system does what you need it to do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2026

Yes! Digging in is good, we conduct a lot of free training sessions to get you up to speed FAST. Thanks for the shout out to the customer success team, thanks for using Auctria.

Patrick S.

Owner and Primary Benefit Auctioneer

Events Services

### "No better solution in my experience than Auctria!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2026

I have been a professional benefit auctioneer since 2013. Prior to the pandemic, I never touched my clients' auction software. When asked, I recommended software based on the feedback of my clients. During the pandemics my clients were short handed and we explored new formats for fundraising galas. I chose to dig in and see how the different softwares worked and to see where I could be of assistance. I quickly realized that Auctria was the most value driven platform that delivered on all levels. I was amazed that it was the lowest priced solution I had been recommending yet it was the most robust platform out there! Today, I am an Auctria admin in most of my clients Auctria accounts. I have had hands-on experience in hundreds of Auctria supported events. I believe in the product enough to tell clients it is the only benefit auction software platform I endorse and support.

Pros

The flexibility is outstanding... your ability to accomodate the uniqueness of your theme, organization, event, customers, supporters and more is amazing!

Cons

There is not enough time in the day to take advantage of all of the features in Auctria... I am constantly learning!

Switched from

[SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/)

[Greater Giving](https://www.capterra.com/p/127257/Event-Software/)

The flexibility, robustness of the features, and value

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

July 17, 2026

100s of Auctria events! This praise coming from a professional benefit auctioneer is priceless. That means you know what it's like in all the rooms and using the platform for so many events, year over year, is the true test. Thank you for sharing your experience, thank you for using Auctria, thank you the VERY most for the work you are doing in the community.

TH

Tanya H.

Volunteer Coordinator and Administrative Assistant

Food & Beverages

### "Used for Plant Sale"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 29, 2026

The \[sensitive content hidden\] liked having the information easily accessible. She easily entered our inventory. It was great to accept credit cards, which enabled more people to purchase items. It worked good for one person entering all the information.

Pros

It allowed us to track earnings. The app was easiest to use. It was quick if the customer was already in the database. It was great to accept credit cards, which enabled more people to purchase items.

Cons

Having to enter customer information to record a sale. Most volunteers were uncomfortable with the process and did not want the app on their personal phones. I see that it wasn't user-friendly for a novice or for a craft/plant sale.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

July 10, 2026

Sound like the credit card features was your favorite. Happy to help you learn more and earn your trust on other features as well. Auctria has (almost daily) training sessions to help volunteers get better acclimated with the platform. Hope to see you you and or the volunteers there.

LM

Lynn M.

volunteer

Events Services

### "Great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 29, 2026

So far so good. I'm still learning. It is comprehensive and will be an asset for our event. More to come as I learn more

Pros

Support was outstanding. Kudos and huge thanks to \[sensitive content hidden\] . She is a rock star. She was so helpful and so patient as I kept asking questons. I truly apprecaited my engagement with her. I hope you will acknowldege her appropriately for going above and beyond.

Cons

Nothing at the moment. I am just starting out so I am sure as I dig in deeper I will learn more and hopefully will be able to make some suggestions

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 3, 2026

Looks like you are starting off strong! Thanks for choosing Auctria. Wishing you bids that soar and crush the fundraising goal.

KJ

Kathy J R.

Secretary

Non-Profit Organization Management

### "Auctria, a Must-Have for An Event!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 26, 2026

My overall experience was very positive! Auctria was helpful in every aspect of building our Gala & auction, from the website for people to buy tickets, sponsorships or donate, to the ability to send emails to participants before and after the event. This robust system manages check in and out, tracks payments, live and paper bidding items, sponsorships and all the transactions during the event. It shows gross and net revenue throughout. What a great system!

Pros

Auctria has the most amazing customer support! They exceed their motto of responding within 30 minutes. I found it was usually less than 10 minutes. The staff was always helpful and able to answer my questions, often sending a video or screen shot to explain their answer to my questions.

Cons

The cost is a little steep for a small nonprofit organization, but the value of the system made it worth the cost.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

May 28, 2026

Thanks for the shout-out to the customer support team. We really do care and want to see your event fundraiser crush the goal!

SB

Stephanie B.

President

Non-Profit Organization Management

### "Diamond Level - Priceless"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2026

Silver Wishes recently used Auctria for our biggest fundraiser of the year, and I cannot say enough wonderful things about both the platform and the customer service we received. Auctria helped us sell tickets, promote our event, manage sponsorships, run our live auction, paddle raise, and onsite sales seamlessly from start to finish. The entire process gave our event a polished and professional look and feel for our guests. One of the biggest highlights of our experience was working with \[sensitive content hidden\]. From the day we signed up for the Launch Diamond level, her personal service, training, quick email responses, and attention to detail were absolutely priceless. She consistently caught potential issues before I even realized they could become a problem and always had thoughtful recommendations to help make our event successful. Our volunteers were also incredibly impressed with how easy the check-in/check-out process was, along with selling drink and raffle tickets onsite. Everything ran smoothly and efficiently, which made such a difference on event day. If you are planning a fundraiser or gala event, I highly recommend Auctria. We are so grateful for the support we received and are already looking forward to using Auctria again for our next event!

Pros

I really enjoyed the one-on-one customer service with \[sensitive content hidden\]. She answered all my questions with a very quick turnaround. I also liked the professional look of the event website and easy to use for our guests. We also really liked the resources Auctria provided from cheat sheets, paddle raise recording sheets, and Auctria Academy. And the "Go Live" training that \[sensitive content hidden\] led for our volunteers. I thought the variety of reports offered was wonderful too.

Cons

I had trouble finding where to go on the platform at times. There are so many features, that at times it was hard to figure out where to go add items. Thankfully \[sensitive content hidden\] took care of it all for me.

Switched from

[Raisely](https://www.capterra.com/p/175393/Raisely/)

Not many features with Raisely at all. It didn't have a professional look and feel. Very limited

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reasons for choosing Auctria

We liked the texting feature, and we heard another local organization used Auctria and had a good experience and that was what won us over.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 26, 2026

Thanks for using Auctria and the Launch Service. Sounds like you and the volunteers are all ready for the next event fundraiser. We will be her to help!

AR

Ashleigh R.

teacher

Education Management

### "Auctria in a pinch"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 7, 2026

I had to learn a a lot of information in a short amount of time. The chat feature was useful to me when I needed an answer quickly.

Pros

It was easy to use, edit and share with others on the team. I was able to figure out what I was doing without too much trouble.

Cons

Nothing I encountered. I was able to use all the features I needed to in the amount of time I had. I could have used a crash course in the program.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

May 12, 2026

Thanks for using Auctria in your quick event. By the way, Auctria conducts training sessions 2/3x a week. If you have another event fundraiser we hope you can join us.

KS

Katy S.

IT Administrator

Political Organization

### "Reliable All-in-One Tool for Fundraising Events"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2026

Overall, Auctria was a reliable system for managing a complex fundraising event. We used it to support ticketing, auction items, and on-site purchases, and it held up well during the event itself. It’s especially valuable for nonprofits or organizations running auctions who need an all-in-one solution. With some upfront setup and training, it can significantly streamline event operations and improve visibility into revenue.

Pros

Auctria is very strong for fundraising events, especially auctions and ticketed galas. The platform makes it easy to manage guests, track purchases, and run silent auctions in one place. I also liked the flexibility—being able to handle ticket sales, sponsorships, raffles, and add-on purchases without needing multiple systems was a big win. Reporting is solid and helped us understand revenue breakdowns after the event.

Cons

The interface can feel a bit dated and not always intuitive, especially for first-time users or volunteers. Some workflows (like checkout and item management) take practice to get smooth. We also had to supplement with other tools for things like more advanced customization or integrations. It works well, but there’s a learning curve.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

May 5, 2026

Thanks for the 10/10 Liklihood to recommend. That is the best compliment. Happy to read the event ops were streamlined. Yes, as noted there is a some learning curve, please know that we offer lots of free trainings and orientations. Appreciate you taking the time to leave a review. Thank you so much.

RM

Ruth M.

Auction Chair

Non-Profit Organization Management

### "Good experience - some room for improvement "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 23, 2026

Overall the experience was good - generally I would work on making budgeting and tracking income easier for the end user (with no double counting) and making it easier to know when and in what circumstances a certain tab/function should be used.

Pros

Auctria is so easy to use and figure out. Creating and updating items and sending statements to participants with a balance was a breeze.

Cons

I often didn't know when to use certain tools for certain aspects of my event- I had to be told that. For example, I was told that "Donations" is used for entering paddle raises but other aspects of our live auction were captured under bidding. This was a bit of a learning curve. Also, there is some double counting in the way income is tracked in Auctria which makes budgeting and accounting challenging.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

May 5, 2026

Thanks Ruth for sharing you experience. Happy to read creating and updating items as well as statements were a breeze! That is the core of event and auction fundraisers. Thanks for using Auctria, hope to see you here again at the next event or auction fundraiser.

[View all Reviews](https://www.capterra.com/p/112910/Auctria/reviews/)

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