--- title: "Auctria Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Auctria Software - reviews, pricing plans, popular comparisons to other Auction products and more." source_url: "https://www.capterra.com/p/112910/Auctria/" page_type: "product" language: "en" --- # Auctria Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Auctria ## What is Auctria? Auctria makes live, silent, online, virtual, hybrid auction & event fundraisers easy & affordable for groups large and small. Handle ticket sales, bids, purchases & donations. Track donors & items. Produce printed forms as needed. Integrated credit card processing optional & accept online donations. Mobile and text-based bidding available. Completely transparent pricing with no performance fees. Explore our demo or get started with a free account to try it out. ## What is Auctria used for? [Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 539 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Highly responsive support resources Consistently intuitive user experience Occasional technical glitches Starting price $375 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Donation Management / 2025 - Fundraising / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Auctria?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.auctria.com/CAO&name=Auctria) Rating Breakdown 4.8 +− Features4.6 Value for Money4.8 Ease of Use4.5 Customer Service4.8 Rating Breakdown 4.8 Features4.6 Value for Money4.8 Ease of Use4.5 Customer Service4.8 ## Auctria Reviewers Verdict Updated August 2026 AI summary - Auctria suits nonprofits, schools, and volunteer-led teams running fundraising auctions or galas with limited staff. - Reviewers are positive about its responsive customer support, customizable email tools, and simple check-in/check-out for events. - Teams report smoother event operations, faster payment collection, and less manual follow-up when using Auctria. - Reviewers note pain points like occasional bugs, limited customization in some areas, and a learning curve for advanced features. - Auctria fits small to midsize teams seeking event management efficiency, but buyers needing deep customization may want to weigh alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Auctria 4.8 (539) VS. [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting Price $375 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (539) Ease Of Use 4.4 (872) Value For Money 4.8 (478) Value For Money 4.5 (775) Customer Service 4.8 (475) Customer Service 4.8 (752) ## Auctria alternatives [4.8 (132)](https://www.capterra.com/p/241165/TravelPledge/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (27)](https://www.capterra.com/p/184014/iRostrum/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [View all alternatives](https://www.capterra.com/p/112910/Auctria/alternatives/) ## FAQs about Auctria Overview ### What problems does Auctria solve? Auctria solves manual, fragmented auction and fundraising workflows by centralizing ticket sales, donor and bidder data, item management, online and in-person bidding, checkout, receipts, and reporting. Nonprofits, schools, churches, gala committees, and volunteer-led teams use it to cut paper-based work, train volunteers quickly, and run polished events with fewer staff. Answer based on 460 reviews Overview ### Which roles and teams benefit most from Auctria? Auctria is most used by nonprofit leaders, development teams, and volunteer event staff running fundraising auctions and galas. Executive directors, presidents, treasurers, and board members use it to track donations, tickets, and finances, while auction chairs, coordinators, and event managers streamline item management, bidder activity, checkout, and event-day operations. Answer based on 530 reviews Overview ### What company size and industries is Auctria built for? Auctria is built mainly for small organizations, with 95% of reviewers from small businesses and Non-Profit Organization Management leading at 36%. It also serves Education Management at 16% and Religious Institutions at 10%, while still supporting midsize businesses at 4% and enterprises at 1% for fundraising auctions, events, and donations. Answer based on 538 reviews Features and Usability ### What are the key features of Auctria? Auctria includes core auction management for silent, live, and online auctions, plus online bidding, proxy bidding, and Buy Now options. Key event and fundraising features include guest registration, ticketing, donor management, and payment processing. Differentiators include event websites, customizable reports, real-time bidder notifications, and checkout tools. Answer based on 347 reviews Pricing ### How much does it cost and what fees or limitations are included? Auctria starts at $0 with the Explorer plan, then moves to Emerald at 375/year and Diamond at 750/year, plus Launch bundles from 874 to 1249. A free version and free trial are available. Explorer caps annual income, bidders, and users, and reviewers often call it affordable, though some noted credit card fees and recent price increases. Answer based on 74 reviews Integrations ### Which third-party tools and platforms does Auctria integrate with? Auctria integrates with Stripe and Authorize.net for payment processing, and users also commonly connect workflows with Microsoft Excel for imports, exports, and reporting. Reviewer mentions also reference Google Sheets, WordPress, and DonorView. Overall, Auctria connects to 6 third-party tools and platforms cited across reviewer feedback and catalog data. Answer based on 70 reviews Getting Started and Support ### How easy is it to onboard and train a team on Auctria? Auctria is generally quick to onboard for volunteers and occasional event staff, with many reviewers saying they can learn basic tasks in minutes. It offers live online sessions, webinars, documentation, and videos. Admins setting up websites, ticketing, or payment workflows usually need more time due to a noticeable learning curve. Answer based on 117 reviews Getting Started and Support ### What customer support options does Auctria offer, and how do users rate the experience? Auctria offers email/help desk, FAQ/forum, a knowledge base, and chat. Users generally describe support as fast, patient, and detailed, often resolving setup issues within hours and sometimes sooner. Help articles and training materials are useful, though some users say finding the right documentation can take time. Answer based on 236 reviews Bidding process ### How easy is the bidding process in Auctria? Auctria makes auction bidding and bidder check-in easy for many fundraising teams, especially schools and nonprofit event volunteers. It supports online and in-person workflows, quick bid entry, preregistration, and real-time bidding, though some organizers find linked bidders, shared bid numbers, mobile navigation, and hybrid event setup confusing. Answer based on 94 reviews ## Who uses Auctria? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Highly responsive support resources 95% positive reviews out of 205 Most reviewers find customer support responsive, knowledgeable, and helpful, especially during setup and troubleshooting. Connor M. Executive Board, 11 - 50 employees. "The detailed webinar videos were also very helpful during setup and staff, specifically \[sensitive content hidden\] was extremely helpful and responsive." Occasional technical glitches 71% negative reviews out of 38 Most reviewers report bugs and issues, such as glitches, confusing screens, and sporadic system errors during use. Consistently intuitive user experience 98% positive reviews out of 55 Most reviewers describe ease of use as a key benefit, highlighting simple navigation and straightforward processes. Streamlined volunteer coordination tools 94% positive reviews out of 33 Most reviewers indicate volunteer management is efficient, with quick training and user-friendly features for teams. ## Features AI summary Based on 995 Auction reviews Capterra reviewers point to the following as the top priorities when choosing auction software: - **Electronic Payments** (**61%** of reviewers rated this feature as critical) - **Payment Processing** (**63%**) - **Online Bidding** (**69%**) Auctria supports all three features buyers rate most important: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help businesses accept payments online, handle transactions more efficiently, and run live bidding experiences for remote participants, allowing teams to manage auctions smoothly from bid placement through final payment. Electronic Payments 4.5 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Bidding 4.8 (121) 75.21% of 121 reviewers that rated this feature as important or highly important This characteristic enables you to expand your auction’s reach and boost engagement. Some reviewers find the online bidding process intuitive, easy for guests to register and participate, and helpful for increasing activity and donations from those unable to attend in person. Bid Management 4.7 (82) 59.76% of 82 reviewers that rated this feature as important or highly important You get flexible tools to control bids, set minimums, and automate notifications. Reviewers appreciate being able to manage increments, edit errors, and send outbid alerts, though some mention bidders can be confused by outbid notifications and max bid handling. Silent Auction 4.8 (61) 63.93% of 61 reviewers that rated this feature as important or highly important An auction in which bidders write down their bids on a sheet of paper Online Auction 4.8 (117) 76.07% of 117 reviewers that rated this feature as important or highly important Auctria offers a user-friendly online auction experience that helps you reach a wider audience and increase participation. Users think setup is simple, item management is flexible, and the platform saves significant time compared to paper-based auctions, making fundraising more effective. Payment Processing 4.6 (146) 78.08% of 146 reviewers that rated this feature as important or highly important With this capability, you can process payments quickly and easily at events, reducing checkout time and simplifying financial tracking. Reviewers appreciate the seamless Stripe integration, flexible payment options, and efficient reporting, though some mention setup can be complex for new users. Auctria 68 features ### All Features - Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Auction Management: Allows businesses to create and manage auctions. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Bid Management: You get flexible tools to control bids, set minimums, and automate notifications. Reviewers appreciate being able to manage increments, edit errors, and send outbid alerts, though some mention bidders can be confused by outbid notifications and max bid handling. - Billing & Invoicing: It gives you instant billing and invoicing, letting you send receipts and statements right after the auction. Reviewers appreciate the quick notifications, easy self-checkout, and customizable reports, which streamline payment collection and communication with bidders. - Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Image Library: Store and manage images - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Auction: An auction that takes place in real time in front of a group of bidders - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Auction: Auctria offers a user-friendly online auction experience that helps you reach a wider audience and increase participation. Users think setup is simple, item management is flexible, and the platform saves significant time compared to paper-based auctions, making fundraising more effective. - Online Bidding: This characteristic enables you to expand your auction’s reach and boost engagement. Some reviewers find the online bidding process intuitive, easy for guests to register and participate, and helpful for increasing activity and donations from those unable to attend in person. - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: With this capability, you can process payments quickly and easily at events, reducing checkout time and simplifying financial tracking. Reviewers appreciate the seamless Stripe integration, flexible payment options, and efficient reporting, though some mention setup can be complex for new users. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Receipt Management: Upload, track, and submit receipts in a central database - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reverse Bidding: Suppliers to submit bids or quotations in response to a buyer's requirements or specifications - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Watch List: View and track activity related to an individual, transaction, etc. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (523) 4.6 Based on 523 reviews ## Pricing Value for money 4.8 (478) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/112910/Auctria/pricing/) Explorer $0.00 It includes: - $10000 Total Income Per Year - 1% Credit Card Fee - 250 Bidders Per Event - 3 Users - Community Support Resources - No Performance Fees - Online Bidding - Silent and Live Auctions - Track Donations and Paddle Raise - Unlimited Events Emerald $375.00 Flat Rate,Per Year It includes: - 0.5% Credit Card Fee - 10 Users - $50000 Total Income Per Year - 750 Bidders Per Event - Chat and Email Support - Community Support Resources - Custom Emails - Excel Import - No Performance Fees - Online Bidding - Silent and Live Auctions - Texting With 1000 Texts Per Year - Track Consignment Items - Track Donations and Paddle Raise - Track Sales Tax - Unlimited Events Emerald + Auctria Launch $874.00 Flat Rate,Per Year It includes: - Auctria Review - Auctria Setup Service - Emerald Plan + Auctria Discovery Call - Event Night Phone Support - Website Design Diamond $750.00 Flat Rate,Per Year It includes: - 0.25% Credit Card Fee - 1000 Bidders Per Event - 99 Users - Chat and Email Support - Community Support Resources - Custom Emails - Excel Import - No Performance Fees - Online Bidding - Silent and Live Auctions - Texting With 3000 Texts Per Year - Track Consignment Items - Track Donations and Paddle Raise - Track Sales Tax - Unlimited Events - Unlimited Income Tracking Per Year Diamond + Auctria Launch $1,249 Other,Per Year It includes: - Auctria Review - Auctria Setup Service - Diamond Plan + Auctria Discovery Call - Event Night Phone Support - Website Design Value for money 4.8 (478) 4.8 Based on 478 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (475) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (475) 4.8 Based on 475 reviews ## User reviews Overall rating 4.8 Based on 539 reviews Filter by rating 5(426) 4(99) 3(10) 2(3) 1(1) Mentioned topic Sorted by most recent MS Michelle S. Volunteer Events Services ### "Loving Auctria and their customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2026 Great customer service to get up and running quickly, includes an event website, ability to make complex changes in Bulk. Pros It is user friendly if you aren't afraid of digging in! The best thing is the customer service through the chat. \[sensitive content hidden\] has been a wealth of information and this feature has allowed me to learn the system with very little lead time. The system has had everything we've needed to make our fundraiser event a success! Cons Some of the screens are difficult to make changes in, it takes a few clicks, but once you get used to it, the system does what you need it to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Patrick S. Owner and Primary Benefit Auctioneer Events Services ### "No better solution in my experience than Auctria!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2026 I have been a professional benefit auctioneer since 2013. Prior to the pandemic, I never touched my clients' auction software. When asked, I recommended software based on the feedback of my clients. During the pandemics my clients were short handed and we explored new formats for fundraising galas. I chose to dig in and see how the different softwares worked and to see where I could be of assistance. I quickly realized that Auctria was the most value driven platform that delivered on all levels. I was amazed that it was the lowest priced solution I had been recommending yet it was the most robust platform out there! Today, I am an Auctria admin in most of my clients Auctria accounts. I have had hands-on experience in hundreds of Auctria supported events. I believe in the product enough to tell clients it is the only benefit auction software platform I endorse and support. Pros The flexibility is outstanding... your ability to accomodate the uniqueness of your theme, organization, event, customers, supporters and more is amazing! Cons There is not enough time in the day to take advantage of all of the features in Auctria... I am constantly learning! Switched from [SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/) [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) The flexibility, robustness of the features, and value Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 17, 2026 100s of Auctria events! This praise coming from a professional benefit auctioneer is priceless. That means you know what it's like in all the rooms and using the platform for so many events, year over year, is the true test. Thank you for sharing your experience, thank you for using Auctria, thank you the VERY most for the work you are doing in the community. TH Tanya H. Volunteer Coordinator and Administrative Assistant Food & Beverages ### "Used for Plant Sale" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 29, 2026 The \[sensitive content hidden\] liked having the information easily accessible. She easily entered our inventory. It was great to accept credit cards, which enabled more people to purchase items. It worked good for one person entering all the information. Pros It allowed us to track earnings. The app was easiest to use. It was quick if the customer was already in the database. It was great to accept credit cards, which enabled more people to purchase items. Cons Having to enter customer information to record a sale. Most volunteers were uncomfortable with the process and did not want the app on their personal phones. I see that it wasn't user-friendly for a novice or for a craft/plant sale. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 10, 2026 Sound like the credit card features was your favorite. Happy to help you learn more and earn your trust on other features as well. Auctria has (almost daily) training sessions to help volunteers get better acclimated with the platform. Hope to see you you and or the volunteers there. LM Lynn M. volunteer Events Services ### "Great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 29, 2026 So far so good. I'm still learning. It is comprehensive and will be an asset for our event. More to come as I learn more Pros Support was outstanding. Kudos and huge thanks to \[sensitive content hidden\] . She is a rock star. She was so helpful and so patient as I kept asking questons. I truly apprecaited my engagement with her. I hope you will acknowldege her appropriately for going above and beyond. Cons Nothing at the moment. I am just starting out so I am sure as I dig in deeper I will learn more and hopefully will be able to make some suggestions Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 3, 2026 Looks like you are starting off strong! Thanks for choosing Auctria. Wishing you bids that soar and crush the fundraising goal. KJ Kathy J R. Secretary Non-Profit Organization Management ### "Auctria, a Must-Have for An Event!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2026 My overall experience was very positive! Auctria was helpful in every aspect of building our Gala & auction, from the website for people to buy tickets, sponsorships or donate, to the ability to send emails to participants before and after the event. This robust system manages check in and out, tracks payments, live and paper bidding items, sponsorships and all the transactions during the event. It shows gross and net revenue throughout. What a great system! Pros Auctria has the most amazing customer support! They exceed their motto of responding within 30 minutes. I found it was usually less than 10 minutes. The staff was always helpful and able to answer my questions, often sending a video or screen shot to explain their answer to my questions. Cons The cost is a little steep for a small nonprofit organization, but the value of the system made it worth the cost. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 28, 2026 Thanks for the shout-out to the customer support team. We really do care and want to see your event fundraiser crush the goal! SB Stephanie B. President Non-Profit Organization Management ### "Diamond Level - Priceless" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 Silver Wishes recently used Auctria for our biggest fundraiser of the year, and I cannot say enough wonderful things about both the platform and the customer service we received. Auctria helped us sell tickets, promote our event, manage sponsorships, run our live auction, paddle raise, and onsite sales seamlessly from start to finish. The entire process gave our event a polished and professional look and feel for our guests. One of the biggest highlights of our experience was working with \[sensitive content hidden\]. From the day we signed up for the Launch Diamond level, her personal service, training, quick email responses, and attention to detail were absolutely priceless. She consistently caught potential issues before I even realized they could become a problem and always had thoughtful recommendations to help make our event successful. Our volunteers were also incredibly impressed with how easy the check-in/check-out process was, along with selling drink and raffle tickets onsite. Everything ran smoothly and efficiently, which made such a difference on event day. If you are planning a fundraiser or gala event, I highly recommend Auctria. We are so grateful for the support we received and are already looking forward to using Auctria again for our next event! Pros I really enjoyed the one-on-one customer service with \[sensitive content hidden\]. She answered all my questions with a very quick turnaround. I also liked the professional look of the event website and easy to use for our guests. We also really liked the resources Auctria provided from cheat sheets, paddle raise recording sheets, and Auctria Academy. And the "Go Live" training that \[sensitive content hidden\] led for our volunteers. I thought the variety of reports offered was wonderful too. Cons I had trouble finding where to go on the platform at times. There are so many features, that at times it was hard to figure out where to go add items. Thankfully \[sensitive content hidden\] took care of it all for me. Switched from [Raisely](https://www.capterra.com/p/175393/Raisely/) Not many features with Raisely at all. It didn't have a professional look and feel. Very limited Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing Auctria We liked the texting feature, and we heard another local organization used Auctria and had a good experience and that was what won us over. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 26, 2026 Thanks for using Auctria and the Launch Service. Sounds like you and the volunteers are all ready for the next event fundraiser. We will be her to help! AR Ashleigh R. teacher Education Management ### "Auctria in a pinch" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 7, 2026 I had to learn a a lot of information in a short amount of time. The chat feature was useful to me when I needed an answer quickly. Pros It was easy to use, edit and share with others on the team. I was able to figure out what I was doing without too much trouble. Cons Nothing I encountered. I was able to use all the features I needed to in the amount of time I had. I could have used a crash course in the program. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 12, 2026 Thanks for using Auctria in your quick event. By the way, Auctria conducts training sessions 2/3x a week. If you have another event fundraiser we hope you can join us. KS Katy S. IT Administrator Political Organization ### "Reliable All-in-One Tool for Fundraising Events" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 Overall, Auctria was a reliable system for managing a complex fundraising event. We used it to support ticketing, auction items, and on-site purchases, and it held up well during the event itself. It’s especially valuable for nonprofits or organizations running auctions who need an all-in-one solution. With some upfront setup and training, it can significantly streamline event operations and improve visibility into revenue. Pros Auctria is very strong for fundraising events, especially auctions and ticketed galas. The platform makes it easy to manage guests, track purchases, and run silent auctions in one place. I also liked the flexibility—being able to handle ticket sales, sponsorships, raffles, and add-on purchases without needing multiple systems was a big win. Reporting is solid and helped us understand revenue breakdowns after the event. Cons The interface can feel a bit dated and not always intuitive, especially for first-time users or volunteers. Some workflows (like checkout and item management) take practice to get smooth. We also had to supplement with other tools for things like more advanced customization or integrations. It works well, but there’s a learning curve. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 5, 2026 Thanks for the 10/10 Liklihood to recommend. That is the best compliment. Happy to read the event ops were streamlined. Yes, as noted there is a some learning curve, please know that we offer lots of free trainings and orientations. Appreciate you taking the time to leave a review. Thank you so much. RM Ruth M. Auction Chair Non-Profit Organization Management ### "Good experience - some room for improvement " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 23, 2026 Overall the experience was good - generally I would work on making budgeting and tracking income easier for the end user (with no double counting) and making it easier to know when and in what circumstances a certain tab/function should be used. Pros Auctria is so easy to use and figure out. Creating and updating items and sending statements to participants with a balance was a breeze. Cons I often didn't know when to use certain tools for certain aspects of my event- I had to be told that. For example, I was told that "Donations" is used for entering paddle raises but other aspects of our live auction were captured under bidding. This was a bit of a learning curve. Also, there is some double counting in the way income is tracked in Auctria which makes budgeting and accounting challenging. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 5, 2026 Thanks Ruth for sharing you experience. Happy to read creating and updating items as well as statements were a breeze! That is the core of event and auction fundraisers. Thanks for using Auctria, hope to see you here again at the next event or auction fundraiser. VV Victor V. Volunteer, not an employee Renewables & Environment ### "Auctria saved the day in 2020, still does today" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2026 My first experience was when our organization did a live and silent in-person auction in 2019. We were preparing to do that again when our in-person event got cancelled due to Covid. Thanks to Auctria, we were able to (almost) seamlessly change from an in-person to on-line event within a week. By going online we were able to reach a much wider and larger audience, and cut down on the overhead of an in-person event. We eventually did return to a gathering and live auction, but no more silent auctions with people running around during mealtime (and live auction time) to check up on their bids. Pros It just does so much and allows for creativity in making categories, carrying over donors from year to year, and live auction checkout goes fairly quickly. Cons Sometimes because it can do so much what you want to do is not immediately intuitive, but that is a minor complaint. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 16, 2026 Awww- thanks for the 6 years of use. This is true insight that will help others know how the events have shifter seamlessly from year to year to year. 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