# Auctria Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Auctria Software - reviews, pricing plans, popular comparisons to other Auction products and more.

Source: https://www.capterra.com/p/112910/Auctria

---

# 

 Auctria Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Auctria

## What is Auctria?

Auctria makes live, silent, online, virtual, hybrid auction & event fundraisers easy & affordable for groups large and small. Handle ticket sales, bids, purchases & donations. Track donors & items. Produce printed forms as needed. Integrated credit card processing optional & accept online donations. Mobile and text-based bidding available. Completely transparent pricing with no performance fees. Explore our demo or get started with a free account to try it out.

## What is Auctria used for?

[Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 534 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

1%

Pros & cons

Responsive and helpful support

Streamlined user experience

Occasional technical glitches

Starting price

$375

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Donation Management / 2025
-   Fundraising / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Auctria?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.auctria.com/CAO&name=Auctria)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Auctria

4.8 (534)

VS.

[4.8 (130)](https://www.capterra.com/p/241165/TravelPledge/reviews/)

Starting Price

$375

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (534)

Ease Of Use

4.8 (871)

Value For Money

4.8 (474)

Value For Money

4.8 (774)

Customer Service

4.8 (471)

Customer Service

4.8 (751)

## Auctria alternatives

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (98)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/112910/Auctria/alternatives/)

## Who uses Auctria?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 168 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 168 reviews

Administrative

37%

Administrative

37%

Finance & Accounting

11%

Program & Project Management

7%

Sales & Business Development

4%

Others

40%

Top industries

Based on 168 reviews

Non-Profit Organization Management

56%

Education Management

19%

Fund-Raising

13%

Religious Institutions

8%

Other

4%

## Pros and Cons

Responsive and helpful support

95% positive reviews out of 205

Most reviewers indicate customer support is prompt, knowledgeable, and provides clear guidance through various channels.

Connor M

Executive Board, 11 - 50 employees.

"The detailed webinar videos were also very helpful during setup and staff, specifically \[sensitive content hidden\] was extremely helpful and responsive."

Occasional technical glitches

72% negative reviews out of 36

Most users report bugs and issues like glitches, confusing screens, and sporadic errors disrupt workflow and cause frustration.

Streamlined user experience

98% positive reviews out of 54

Most users report ease of use makes setup, navigation, and daily tasks straightforward, saving valuable time.

Efficient volunteer coordination

97% positive reviews out of 32

Most reviewers describe volunteer management as simple, with quick training and intuitive tools that minimize onboarding time.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.6 (142)

77.46% of 142 reviewers that rated this feature as important or highly important

Auctria gives you fast, flexible payment options, letting guests pay by credit card, e-transfer, or cash. Reviewers appreciate the seamless Stripe integration, quick checkout, and real-time payment tracking, though some mention Stripe fees reduce donation amounts.

Online Bidding

4.8 (120)

75.00% of 120 reviewers that rated this feature as important or highly important

It helps you enable smooth online bidding, allowing more people to participate remotely. Reviewers appreciate the easy registration, user-friendly interface, and increased engagement, noting that bidding is simple for both guests and organizers.

Online Auction

4.8 (117)

76.07% of 117 reviewers that rated this feature as important or highly important

With Auctria, you can easily host and manage online auctions, expanding your reach and saving time. Users think setup is simple, item catalogs are clear, and the platform increases bidder participation compared to traditional silent auctions.

Bid Management

4.7 (82)

59.76% of 82 reviewers that rated this feature as important or highly important

Auctria lets you control bidding parameters, set minimums, and send automatic outbid notifications. Some users say bid management is easy and reduces errors, but a few mention confusion about outbid alerts and desire more flexible max bid settings.

Billing & Invoicing

4.6 (77)

68.83% of 77 reviewers that rated this feature as important or highly important

Auctria offers instant invoicing and billing, letting you send receipts and statements automatically. Reviewers indicate the process is easy, payments are received quickly, and guests appreciate immediate notifications, though a few bidders find credit card checkout instructions unclear.

Website Management

4.4 (71)

63.38% of 71 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Auctria 68 features

A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Allows businesses to create and manage auctions.

Scan barcodes to ensure accurate pricing and label tracking

Auctria lets you control bidding parameters, set minimums, and send automatic outbid notifications. Some users say bid management is easy and reduces errors, but a few mention confusion about outbid alerts and desire more flexible max bid settings.

Auctria offers instant invoicing and billing, letting you send receipts and statements automatically. Reviewers indicate the process is easy, payments are received quickly, and guests appreciate immediate notifications, though a few bidders find credit card checkout instructions unclear.

In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Automated reminders and confirmations for booked appointments and events via text or email

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Establish measurable goals and objectives and track their progress over a specific period of time

Store and manage images

Track and manage inventory levels to maintain proper supply

An auction that takes place in real time in front of a group of bidders

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Notifications via mobile devices

Ability to make a donation from a mobile device/app

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

With Auctria, you can easily host and manage online auctions, expanding your reach and saving time. Users think setup is simple, item catalogs are clear, and the platform increases bidder participation compared to traditional silent auctions.

It helps you enable smooth online bidding, allowing more people to participate remotely. Reviewers appreciate the easy registration, user-friendly interface, and increased engagement, noting that bidding is simple for both guests and organizers.

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Auctria gives you fast, flexible payment options, letting guests pay by credit card, e-transfer, or cash. Reviewers appreciate the seamless Stripe integration, quick checkout, and real-time payment tracking, though some mention Stripe fees reduce donation amounts.

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Upload, track, and submit receipts in a central database

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Suppliers to submit bids or quotations in response to a buyer's requirements or specifications

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

An auction in which bidders write down their bids on a sheet of paper

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

View and track activity related to an individual, transaction, etc.

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (518)

4.6

Based on 518 reviews

## Pricing

Value for money

4.8 (474)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/112910/Auctria/pricing/)

Explorer

$0.00

It includes:

-   $10000 Total Income Per Year
-   1% Credit Card Fee
-   250 Bidders Per Event
-   3 Users
-   Community Support Resources
-   No Performance Fees
-   Online Bidding
-   Silent and Live Auctions
-   Track Donations and Paddle Raise
-   Unlimited Events

Emerald

$375.00

Flat Rate,Per Year

It includes:

-   0.5% Credit Card Fee
-   10 Users
-   $50000 Total Income Per Year
-   750 Bidders Per Event
-   Chat and Email Support
-   Community Support Resources
-   Custom Emails
-   Excel Import
-   No Performance Fees
-   Online Bidding
-   Silent and Live Auctions
-   Texting With 1000 Texts Per Year
-   Track Consignment Items
-   Track Donations and Paddle Raise
-   Track Sales Tax
-   Unlimited Events

Emerald + Auctria Launch

$874.00

Flat Rate,Per Year

It includes:

-   Auctria Review
-   Auctria Setup Service
-   Emerald Plan + Auctria Discovery Call
-   Event Night Phone Support
-   Website Design

Diamond

$750.00

Flat Rate,Per Year

It includes:

-   0.25% Credit Card Fee
-   1000 Bidders Per Event
-   99 Users
-   Chat and Email Support
-   Community Support Resources
-   Custom Emails
-   Excel Import
-   No Performance Fees
-   Online Bidding
-   Silent and Live Auctions
-   Texting With 3000 Texts Per Year
-   Track Consignment Items
-   Track Donations and Paddle Raise
-   Track Sales Tax
-   Unlimited Events
-   Unlimited Income Tracking Per Year

Diamond + Auctria Launch

$1,249

Other,Per Year

It includes:

-   Auctria Review
-   Auctria Setup Service
-   Diamond Plan + Auctria Discovery Call
-   Event Night Phone Support
-   Website Design

Value for money

4.8 (474)

4.8

Based on 474 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (471)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (471)

4.8

Based on 471 reviews

## User reviews

Overall rating

4.8

Based on 534 reviews

Filter by rating

5(422)

4(99)

3(9)

2(3)

1(1)

Mentioned topic

Sorted by most recent

SB

Stephanie B.

President

Non-Profit Organization Management

### "Diamond Level - Priceless"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2026

Silver Wishes recently used Auctria for our biggest fundraiser of the year, and I cannot say enough wonderful things about both the platform and the customer service we received. Auctria helped us sell tickets, promote our event, manage sponsorships, run our live auction, paddle raise, and onsite sales seamlessly from start to finish. The entire process gave our event a polished and professional look and feel for our guests. One of the biggest highlights of our experience was working with \[sensitive content hidden\]. From the day we signed up for the Launch Diamond level, her personal service, training, quick email responses, and attention to detail were absolutely priceless. She consistently caught potential issues before I even realized they could become a problem and always had thoughtful recommendations to help make our event successful. Our volunteers were also incredibly impressed with how easy the check-in/check-out process was, along with selling drink and raffle tickets onsite. Everything ran smoothly and efficiently, which made such a difference on event day. If you are planning a fundraiser or gala event, I highly recommend Auctria. We are so grateful for the support we received and are already looking forward to using Auctria again for our next event!

Pros

I really enjoyed the one-on-one customer service with \[sensitive content hidden\]. She answered all my questions with a very quick turnaround. I also liked the professional look of the event website and easy to use for our guests. We also really liked the resources Auctria provided from cheat sheets, paddle raise recording sheets, and Auctria Academy. And the "Go Live" training that \[sensitive content hidden\] led for our volunteers. I thought the variety of reports offered was wonderful too.

Cons

I had trouble finding where to go on the platform at times. There are so many features, that at times it was hard to figure out where to go add items. Thankfully \[sensitive content hidden\] took care of it all for me.

Switched from

[Raisely](https://www.capterra.com/p/175393/Raisely/)

Not many features with Raisely at all. It didn't have a professional look and feel. Very limited

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reasons for choosing Auctria

We liked the texting feature, and we heard another local organization used Auctria and had a good experience and that was what won us over.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Ashleigh R.

teacher

Education Management

### "Auctria in a pinch"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 7, 2026

I had to learn a a lot of information in a short amount of time. The chat feature was useful to me when I needed an answer quickly.

Pros

It was easy to use, edit and share with others on the team. I was able to figure out what I was doing without too much trouble.

Cons

Nothing I encountered. I was able to use all the features I needed to in the amount of time I had. I could have used a crash course in the program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2026

Thanks for using Auctria in your quick event. By the way, Auctria conducts training sessions 2/3x a week. If you have another event fundraiser we hope you can join us.

KS

Katy S.

IT Administrator

Political Organization

### "Reliable All-in-One Tool for Fundraising Events"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2026

Overall, Auctria was a reliable system for managing a complex fundraising event. We used it to support ticketing, auction items, and on-site purchases, and it held up well during the event itself. It’s especially valuable for nonprofits or organizations running auctions who need an all-in-one solution. With some upfront setup and training, it can significantly streamline event operations and improve visibility into revenue.

Pros

Auctria is very strong for fundraising events, especially auctions and ticketed galas. The platform makes it easy to manage guests, track purchases, and run silent auctions in one place. I also liked the flexibility—being able to handle ticket sales, sponsorships, raffles, and add-on purchases without needing multiple systems was a big win. Reporting is solid and helped us understand revenue breakdowns after the event.

Cons

The interface can feel a bit dated and not always intuitive, especially for first-time users or volunteers. Some workflows (like checkout and item management) take practice to get smooth. We also had to supplement with other tools for things like more advanced customization or integrations. It works well, but there’s a learning curve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2026

Thanks for the 10/10 Liklihood to recommend. That is the best compliment. Happy to read the event ops were streamlined. Yes, as noted there is a some learning curve, please know that we offer lots of free trainings and orientations. Appreciate you taking the time to leave a review. Thank you so much.

RM

Ruth M.

Auction Chair

Non-Profit Organization Management

### "Good experience - some room for improvement "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 23, 2026

Overall the experience was good - generally I would work on making budgeting and tracking income easier for the end user (with no double counting) and making it easier to know when and in what circumstances a certain tab/function should be used.

Pros

Auctria is so easy to use and figure out. Creating and updating items and sending statements to participants with a balance was a breeze.

Cons

I often didn't know when to use certain tools for certain aspects of my event- I had to be told that. For example, I was told that "Donations" is used for entering paddle raises but other aspects of our live auction were captured under bidding. This was a bit of a learning curve. Also, there is some double counting in the way income is tracked in Auctria which makes budgeting and accounting challenging.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2026

Thanks Ruth for sharing you experience. Happy to read creating and updating items as well as statements were a breeze! That is the core of event and auction fundraisers. Thanks for using Auctria, hope to see you here again at the next event or auction fundraiser.

VV

Victor V.

Volunteer, not an employee

Renewables & Environment

### "Auctria saved the day in 2020, still does today"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 15, 2026

My first experience was when our organization did a live and silent in-person auction in 2019. We were preparing to do that again when our in-person event got cancelled due to Covid. Thanks to Auctria, we were able to (almost) seamlessly change from an in-person to on-line event within a week. By going online we were able to reach a much wider and larger audience, and cut down on the overhead of an in-person event. We eventually did return to a gathering and live auction, but no more silent auctions with people running around during mealtime (and live auction time) to check up on their bids.

Pros

It just does so much and allows for creativity in making categories, carrying over donors from year to year, and live auction checkout goes fairly quickly.

Cons

Sometimes because it can do so much what you want to do is not immediately intuitive, but that is a minor complaint.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2026

Awww- thanks for the 6 years of use. This is true insight that will help others know how the events have shifter seamlessly from year to year to year. Thank you for using Auctria.

MD

Megan D.

Development Manager

Entertainment

### "Auctria's Alright"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

April 14, 2026

Overall, it works well! I would suggest it if you're not trying to do anything crazy and looking for a way to merge in-person & online elements of a fundraising event.

Pros

Easy to use interface, generally simple and easy to develop the necessary details for our event. It does everything we need it to do, in a generally streamlined manner.

Cons

There were some weird quirks, like you can't create a statement with only the outstanding balance. There were duplicate information (values & donors would not show up in packages) and weird design choices I couldn't change (ie hiding value in one part of the website would not hide it in another). It could use an overhaul of existing features to work out kinks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2026

Truly appreciate the time you took to leave this review. The specifics really help us shape the ongoing development work and future releases.

TK

Thomas K.

Director of Development

Education Management

### "Bet on Bornhava"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2026

Pros

Check in and check out was easy. Creating packages is easy. Online bidding process. I have nothing more to add.

Cons

Reassigning tickets to other people. Attaching the Sponsorships to people and not organizations. Minimum character count in the feedback form.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2026

Thanks for using Auctria. Thanks for raising money for charity.

HS

Hannah S.

Development Associate

Non-Profit Organization Management

### "The best user-friendly event software out there!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2026

10/10 so good! We'd like to keep Auctria for future events and galas. Once mastered, we'll have an easy time processing guests and donors for any event.

Pros

Very user friendly and has a wide variety of features for any type of event. The Auctria help team was so patient and flexible with our many questions and new problems.

Cons

Nothing. Everything was so great! The check-in and check-out process for the event was not difficult because of this software and helped us easily communicate with guests.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2026

"The check-in and check-out process for the event was not difficult because of this software and helped us easily communicate with guests." &lt;-- This is what orgs ask us everyday! How smooth will check-in and check-out go? Thanks for answering that exact question Hannah

CK

Christine K.

Admin

Accounting

### "Starting off with a bang."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2026

Fabulous, exciting. Lots and lots of resources and information. \[sensitive content hidden\] do a great job of organizing the material and presenting their webinars.

Pros

This is my first time using Austria, and I can say without reservations that they are fabulous. I have many questions, and they respond almost immediately. It gives me great confidence going into this challenging event.

Cons

It’s not really a negative, but it looks like I have to put something here. There are so many resources it’s going to take me a while to get through everything. Or, at least narrow things down to what I need.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

I switched from Bidding Owl. It wasn’t done your list.Their customer service was not very good. I found myself frustrated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2026

Thanks for taking the time to learn how to use Auctria and reaching out for assistance. Good planning insures greater success in your event fundraising. We have confidence in YOU!!

MP

Marc P.

Director

Non-Profit Organization Management

### "Reliable and terrific experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 27, 2025

Based on our latest experience, we are going to try to use Auctria for more events! It seems like we can easily integrate into in person events as we have only used Auctria for online only auctions.

Pros

The user experience is excellent and the software does a great job. I like how payments are processed automatically and you give the user the choice to cover the cost of the credit card fee.

Cons

The software defaults to grid view. I had a hard time getting the page to open so that users could view all items. I was able to work around this and three users brought this up as part of their experience. There should be tabs where you copy a previous event and then easily copy items without having to open each item individually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2026

Thanks for recognizing the expanded use for your in person events. So happy to read Auctria was reliable and terrific experience already for your online only auctions. We do have a 2026 kickoff webinar scheduled for Jan 14th, that will help you get even more out of Auctria. Hope to see you there! re: the default views- that can modified as well as the pagination, I know this is after the fact however let us know if you need help for future events- hello@auctria.com

[View all Reviews](https://www.capterra.com/p/112910/Auctria/reviews/)

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