# Auctria Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Auctria the right Auction solution for you? Explore 532 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112910/Auctria/reviews --- Auctria 4.8 (532) [View alternatives](https://www.capterra.com/p/112910/Auctria/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Auctria Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews MM Michael M memberReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “Its a complete package which lets us run our auctions both in-person and on-line, it has options to use a smartphone to simplify interaction with participants, it sends automatic reminders and receipts, too much else to mention. And its reasonably priced.“ June 3, 2025 MD Megan D Development ManagerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “There were duplicate information (values & donors would not show up in packages) and weird design choices I couldn't change (ie hiding value in one part of the website would not hide it in another).“ April 14, 2026 KV Kelli V Managing DirectorPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years. “They get points for offering everything in one place, and for using a payment processor we already use and the ease of processing transactions and uploading auction items was great.“ May 31, 2024 AJ Aleta J Development DirectorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “Also, we put live winning bids in after the auction, and for some reason, Auctria didn't record them and people were waiting to check out and couldn't.“ December 1, 2025 RM Ruth M Auction ChairNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Creating and updating items and sending statements to participants with a balance was a breeze.“ April 23, 2026 MP Marc P DirectorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “I had a hard time getting the page to open so that users could view all items.“ December 27, 2025 KY Kim Y TreasurerFund-Raising, Self-employedUsed the software for: More than 2 years. “Pretty user friendly, can be used even if not using the online auction feature, tracks items, bidders and finances well, integrates nicely with website.“ May 14, 2024 SS Stephanie S Festival TreasurerPrimary/Secondary Education, 11 - 50 employeesUsed the software for: 6-12 months. “The only con we have is the lack of ability to customize certain fields on standard forms to fit the needs of our business.“ October 31, 2024 ## Showing most helpful reviews Showing 1-25 of 532 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melanie P. President Non-Profit Organization Management Used the software for: 2+ years ### "Fantastic User Friendly Program" January 30, 2019 5.0 Auctria is a terrific product, and I recommend it to all of my clients and colleagues. It is a great value for the money, easy to use, and has incredible functionality. Pros Auctria is very intuitive, and so much easier to use than other nonprofit event softwares on the market. The database function is straight-forward and doesn't have too many layers to it, so data entry is really fast. The website, ticket sales component, donor/guest information, and night of event entry all sync together really well. It takes less than 5 minutes to train volunteers on guest registration, and the materials are quality. Any time that I have had an issue, which hasn't been often, Auctria will get back to me quickly with a solution. Cons The only thing I would change would be to make the display sheets a little more dynamic, so they could be individually altered. Perhaps if there were an option to download them as a Word file, it would make it easier to adjust text sizing, photo sizing, etc. Also, it would be great if Auctria had a mobile bidding component. Review Source Response from Auctria February 4, 2019 Hi Melanie GOOD NEWS- Auctria has just released mobile bidding applications for both Android and Apple devices. Apps are available for download in the Google Play Store and iTunes right now. Hope that makes Auctria even more fantastic for you. We strive to make Auctria easy to use and streamline the entire auction process so we are very happy to read that our goals are your reality. Thanks for taking the time to share your feedback. SS Stephanie S. Festival Treasurer Primary/Secondary Education Used the software for: 6-12 months ### "BEST AUCTION PLATFORM" October 31, 2024 5.0 EVERY SINGLE PERSON is so patrons and friendly. They will deep dive to fix a problem. They held our hands through the entire process. The pricing is reasonable and we will use Auctria every year! Pros Auctria is easy to use and the customer service is unparalleled. Cons The only con we have is the lack of ability to customize certain fields on standard forms to fit the needs of our business. Alternatives considered [BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[DoJiggy](https://www.capterra.com/p/122955/DoJiggy-Pledge/)[SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/)[BetterWorld](https://www.capterra.com/p/237618/BetterWorld/) Reason for choosing Auctria We were using a custom site prior to Auctria. We needed a product that was fresh and clean - professional. We specifically needed a product that handled our Party Book events the way we wanted them - Auctria is the ONLY site that provided us with what we needed. Auctria had the best pricing and was able to allow bidding on parties with Last In First Out bidding rules. Review Source Response from Auctria November 8, 2024 Stephanie- the BEST!? Thank you. This is a huge compliment, especially based upon all the research and your persona experience. Thanks for sharing the details about customer support and ease of use. Looking forward to seeing your event fundraisers year after year. JG Johni G. Church volunteer Fund-Raising Used the software for: 1-2 years ### "Great event website, don’t like the process to add auction items " December 23, 2024 3.0 Not too intuitive for accessing data. Trying to find meal options took awhile. It took too long to add all the auction items due to all the clicks to create a new item entry Pros Liked the event website, pretty easy to add everything you need. There is a lot of functionality available for data, wish it was easy to find Cons It would have been helpful to have the items on a spreadsheet format that you could edit easily. It was difficult to always have to click on the edit item then have another page open to edit. I had so many pages open, it got confusing. Review Source Response from Auctria January 3, 2025 Thanks for remarking about the event website. This is a major industry differentiator, glad you found it included everything you are looking for. RE: item input, you can utilize a speadsheet then upload into Auctria. You are correct though, once in there it does take a few clicks to edit. Sorry your found that challenging. FYI- if by chance you are wanting to do mass edits or pricing policy changes that can be done gloablly (and fast). Please reach our if we can help | hello@auctria.com Thanks for using Auctria, thanks for taking the time to leave a review. MP Marc P. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Reliable and terrific experience" December 27, 2025 5.0 Based on our latest experience, we are going to try to use Auctria for more events! It seems like we can easily integrate into in person events as we have only used Auctria for online only auctions. Pros The user experience is excellent and the software does a great job. I like how payments are processed automatically and you give the user the choice to cover the cost of the credit card fee. Cons The software defaults to grid view. I had a hard time getting the page to open so that users could view all items. I was able to work around this and three users brought this up as part of their experience. There should be tabs where you copy a previous event and then easily copy items without having to open each item individually. Review Source Response from Auctria January 6, 2026 Thanks for recognizing the expanded use for your in person events. So happy to read Auctria was reliable and terrific experience already for your online only auctions. We do have a 2026 kickoff webinar scheduled for Jan 14th, that will help you get even more out of Auctria. Hope to see you there! re: the default views- that can modified as well as the pagination, I know this is after the fact however let us know if you need help for future events- hello@auctria.com SG Sarah G. Development Director Individual & Family Services Used the software for: 6-12 months ### "Where has this great platform been all my life?!" November 6, 2024 5.0 My experience with Auctria was really great. The best part is, the staff seemed to really care about giving us the best customer experience. 5 Stars. Pros Auctria made ticket purchase, item tracking, and printing seamless. When I had questions I always knew I could count on a fast return time when I sent an email to the team! Cons It could be my laptop, but I wanted to be able to tab between fields when I was trying to data enter. This might have been operator error and would not prevent me from using it again for other events. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We needed better support and convenient learning tools. Review Source Response from Auctria November 13, 2024 Where has this great platform been all my life?! Welcome!! We have been waiting for you to discover us here at Auctria. Thanks for the 5-star review. Looking forward to seeing all your event throughout the year and year after year. AJ Aleta J. Development Director Education Management Used the software for: 2+ years ### "Couldn't live without" December 1, 2025 5.0 Overall I really like Auctria and will use it in the future. I would also recommend it to anyone who is needing a program to help with their auction needs. Pros I like the item add page. It is simple but allows for a lot of information to be shared. The website is also very professional-looking but easy to make and maintain. Cons We ran into problems with reporting our live auction. I wish I could have just clicked a "next" button to go to the next item instead of having to go back through the entry process each time. Also, we put live winning bids in after the auction, and for some reason, Auctria didn't record them and people were waiting to check out and couldn't. Review Source Response from Auctria December 3, 2025 Aleta, love the title "Couldn't live without" Thanks for recognizing the how nice your event website looked for the the public and guests. Wondering if you had used the Quick Bid Entry for the Live auction recording. There is no need to navigate as the next item is listed in order and it's a simple Record Bids Click. Please let us know if you want a quick walkthrough for your next event. When recording the Live it sounds like the statements might have been turned off? Again, happy to help you not hit any speed bumps for next time. We really want your next event to be flawless. Drop us an email hello@aucria.com it you want some tips! KD Kate D. CASA Assistant Director Individual & Family Services Used the software for: 6-12 months ### "We were bored!" July 14, 2025 5.0 Working with the team at Auctria was fantastic! I definitely recommend getting the Launch Plus package. Our assigned Auctria team member, \[sensitive content hidden\], took care of everything from undoing mistakes to building our website. He responded quickly to emails and communicated well. We only used Auctria for the silent auction platform. It was well worth our time and money! During the silent auction, the platform worked flawlessly. Check out was a breeze! More people paid with a credit card than had ever done before! At what would be a normally crazy time, my staff and I were bored, which we loved! We will be using the Auctria platform from here on out! Pros The things we liked most about Auctria were Launch Plus, the response of our Aucria team member, the ease of the program. The best thing about using the Auctria program was how smoothly checkout went. Cons We would like to use Auctria for ticketing. We were disappointed that there was not a way to build tables and allow individuals to pick seats and purchase those specific seats. Due to the limitations of our facility, being able to pick seats is important to our attendees. Review Source Response from Auctria July 17, 2025 This --> Check out was a breeze! More people paid with a credit card than had ever done before! At what would be a normally crazy time, my staff and I were bored, which we loved! We will be using the Auctria platform from here on out! Thanks for the shout out to the Launch team. Thanks for using Auctria. Most important, thanks for the incredible work at CASA! ET Emily T. Administrative Assistant Libraries Used the software for: Less than 6 months ### "Thank you to Auctria!! from a small nonprofit " September 30, 2025 5.0 Pros We were in a pinch to set up a silent auction platform less than two weeks away from our event, and Auctria ended up being perfect. For $378, we got every feature we could possibly think of. After looking at a lot of auction/fundraising platforms, I loved that Auctria was focused on auctions, because a lot of other sites have such large offerings that auctions are kind of an afterthought, but Auctria has such a well-developed platform that there wasn't a single thing I thought of that they didn't provide. Also, kudos to the customer support team. Their webinar was super helpful, and team members responded to emails within minutes (!). On the day of the event, I had a freak-out because a function wasn't working, and a team member responded to me immediately and solved the issue within five minutes. The website worked well and our participants (despite being on the older side), were able to easily register and bid. I also liked that I could register participants myself and record bids on the back-end so I was able to register and bid on behalf of participants who particularly struggled with tech. Cons The one thing that wasn't 10/10 was designing the website itself. The UI isn't quite as sleek as other parts of the platform, and having to change every individual text box and use the "Advance Styling" for things like font size and italics was time intensive. Our website ended up looking great, but I did have to spend time watching tutorials and I wish it was a bit more intuitive. Review Source Response from Auctria October 7, 2025 Thanks for pointing out that Auctria is hyperfocused on event and auction fundraising. "well-developed platform that there wasn't a single thing I thought of that they didn't provide" says it all! Thanks for taking the time to leave a detailed response, we appreciate you. MM Michael M. member Religious Institutions Used the software for: 2+ years ### "Auctria ROCKS!" June 3, 2025 5.0 EXCELLENT! We've used other auction software and this is far and away the best. And support is phenomenal; there is a dedicated icon for on-line questions, and they get back to you within minutes if not faster. Pros Its a complete package which lets us run our auctions both in-person and on-line, it has options to use a smartphone to simplify interaction with participants, it sends automatic reminders and receipts, too much else to mention. And its reasonably priced. there is also a free option, which contains most features, so you can get a feel for it. Its also very flexible; we're using it in another organization I'm involved with for registering lifelong learning classes. Cons That we only have one auction a year and don't get to use it more often. The only little thing is that using the web design tools is a little confusing (at least for me) Review Source Response from Auctria June 4, 2025 Thanks Michael for the shout-out to the support team. We strive every day to provide phenomenal support and this is proof that we are succeeding- Thank you! Double thank you for taking the time to leave a review AND for raising money in your community. HS Hannah S. Development Associate Non-Profit Organization Management Used the software for: Less than 6 months ### "The best user-friendly event software out there!" January 29, 2026 5.0 10/10 so good! We'd like to keep Auctria for future events and galas. Once mastered, we'll have an easy time processing guests and donors for any event. Pros Very user friendly and has a wide variety of features for any type of event. The Auctria help team was so patient and flexible with our many questions and new problems. Cons Nothing. Everything was so great! The check-in and check-out process for the event was not difficult because of this software and helped us easily communicate with guests. Review Source Response from Auctria February 11, 2026 "The check-in and check-out process for the event was not difficult because of this software and helped us easily communicate with guests." <-- This is what orgs ask us everyday! How smooth will check-in and check-out go? Thanks for answering that exact question Hannah QW Quinn W. Development Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Fantastic service" September 8, 2020 5.0 We were able to put our whole event website and catalog together in less than a week, and when we ran into any issues, the incredible help team went above and beyond, at one point working late into the night with us to get everything ready in time. Once we saw how good our auction looked, we upped our goal by $5K, and then went live. Auctria is more than a great value, it's a fantastic tool for any virtual fundraiser!! Pros The most fun feature was that everyone could see bids happen in real time! We hit our goal, and many of our supporters let us know that they had tons of fun seeing bids roll in, so I consider seeing the bids in real time to be an important motivator for hitting our goal. The most useful feature was the mass upload function for photos and descriptions. We had 500 items, and could never have launched on time without this feature! Cons The backend portal to build the website was a bit limited — for example, I would have liked to be able to change the colors on the Donate buttons to match the rest of our custom colors. However, it was still better than what I saw with other products, and once we got the hang of it, it was easy to use. Alternatives considered [BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing Auctria The batch upload function was our primary reason for choosing Auctria, but in addition to that, the user experience was so much more refined, streamlined, and customizable, and the pricing was much more affordable, so more of our funds went toward our mission. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) OneCause really messed up my last event, with no way to fix it, and cost 20x more than Auctria. We're a smal organization, so the pricetag was too much for us, but at the time we thought it might increase our revenue from paper bid sheets and wanted to give it a try. Using Auctria was an easy switch because we didn't need the live auction functionality, and now that I've used it, I think we'll continue with Auctria for all events in the future. Review Source Response from Auctria September 14, 2020 Thank you Quinn for the very detailed review. I do hope this will help others make a favorable decision to use Auctria. "We hit our goall" is the what we love reading the most! fyi- yes, you can edit the donate button colors on the website, if you want help for next time (or if you have the website still up for ongoing donations) email us hello@auctria.com and we can help. SU Susan U. NHOS Auction Chairperson Non-Profit Organization Management Used the software for: 2+ years ### "THANK YOU \[sensitive content hidden\] FROM CANADA" September 19, 2024 5.0 Tonight, I had a few issues, and I reached out via the chat and spoke to \[sensitive content hidden\] who is in Canada. She was just fantastic. She was patient, knowledgeable, friendly and helped me resolve my issues. To someone else it may not be a big deal but to me it was very important. Thank you, \[sensitive content hidden\]. Pros It's ease of use. The quality is great, and the tutorials make it easy and fun to create an Auction. The online help is fantastic. And you have spell check. Cons For the New Hampshire Orchid society it covers all the bases. It is a comprehensive software product with limitless possibilities. This product works for small and large auctions alike with the same attention to detail. Review Source Response from Auctria September 25, 2024 THIS --> It is a comprehensive software product with limitless possibilities. Thanks for recognizing the experience with both the Auctria platform and the support team. Sharing your notes about the spell check (we love this too!) with the dev team. RD Rhonda D. Software Coordinator Education Management Used the software for: 1-2 years ### "Grayson Christian School " December 9, 2024 5.0 I have been involved in using the program for several years. It has always been a great tool. Pros It is easy to understand and to implememt. Cons You have to close the tutorial each time you go to a different tab. Review Source Response from Auctria December 24, 2024 5-star across the board - thank you! Just as important, thanks for supporting fundraising in your community and making a difference. SO Shanda O. FOG President Education Management Used the software for: Less than 6 months ### "Auctions made Easy!" October 21, 2024 5.0 Hosting an auction fro a nonprofit alone isn't easy, but Auctria made the digital portion super simple. Items were able to be listed easily and the auction website made it easy for my audience to view, bid, and pay for all of the items! Pros I loved that Auctria has a free and paid version and that you can choose what works best for your auction. It was so nice to have email support, when needed, even with the free version. Cons The platform is a bit confusing because is can do so many things! It took a bit to understand how things worked, but after that it was so easy to run my auction. Review Source Response from Auctria October 28, 2024 Thanks for describing the guest experience as well as the Admin experience. This --> "Hosting an auction for a nonprofit alone isn't easy, but Auctria made the digital portion super simple." Love the title - Auctions Made Easy! KW Kelly W. Volunteer Education Management Used the software for: Less than 6 months ### "First Timer" August 10, 2024 4.0 It was good! My fear of deleting items/sales/etc… that I needed Pros The ease in collecting via credit card purchases. Cons It is user friendly HOWEVER I wish it were friendlier Review Source Response from Auctria August 20, 2024 Thanks Kelly, as a First Timer thanks for leaving a review. We are doing 2 big webinars in September, hope you can join us, Hope that can help ease your fears and get more familiar with the platform, see the new updates (& ie feel more friendly vibes). 💚 DR Deke R. Board of Directors Non-Profit Organization Management Used the software for: 1-2 years ### "Annual Fundraiser" April 27, 2023 5.0 Excellent experience! Customer Support is patient and quick to respond and always helpful. Pros Auctria is a very robust and comprehensive system. It has so many facets and benefits. Prior to using Auctria our annual auction was managed manually and it was chaos. Auctria has be very helpful for us and for the bidders. Requiring a credit card upfront is a life-saver. No more scrambling to process cards at check out. Cons I don't love treating everybody as a bidder. It is confusing to sponsors that their main contact has to be registered as a bidder. Often they have an accounting person who pays for the sponsorship but doesn't attend the event. I think it would be better to be able to create a sponsor record without making someone a bidder. Another area that creates confusion for us is when the system sends an email telling someone "You are the winning bidder" but they are only the winner until someone else wins. I think it would be better to say "You are currently the high bidder". (This might be something we worded incorrectly on notices.) We had some people who received that notice and didn't pay attention to later notices. It caused a bit of confusion at check out. Reason for choosing Auctria I wasn't part of the initial selection. But when it was time to renew our subscription this year I was very much in favor of staying with Auctria. Review Source Response from Auctria May 3, 2023 Thanks Deke for already deciding to renew your Auctria license. So glad to have earned your trust. Thanks for the 5-stars and shout out to the support team! Re: the bidder winning bidder note, the system email that goes out states "Congratulations, you are currently the high bidder for item# 123". This can be edited. If you need help adjusting that for the next event please drop us an email- hello@auctria.com Appreciate you taking the time to leave a review, so nice to see this from a Board Member. BO Brad O. Special Events Director Non-Profit Organization Management Used the software for: 1-2 years ### "Auctria Is An Incredible DIY Auction Program" August 27, 2019 5.0 I looked at so many different programs. This one was so good when we went back to a paper-based silent auction, the item descriptions, bid sheets, catalog, and back office capability was so good we renewed the subscription. Of note, the mobile bidding is incredible and easy to use. Pros The user tile-based interface is intuitive. The dashboard both takes you where you need to go in the program and has updating totals, clocks, and other real-time features and not just static buttons. The back office and forms section for standard and customized bid sheets, item descriptions, table management cards are amazingly easy as they scaled themselves to fit our differing page formats. The post-auction reports are clear and concise. We really needed and appreciated the Excel import feature of all info. Now, the biggest worry you'll have in DIY auction program is customer service. They are in Canada, and they reply via text box and email. Before you click off this review let me tell you Rob and the customer service gang really answer the text box. I know it says hours but they never took more than minutes to answer my many questions. In fact, last year when there was a significant issue during the event, their super quick response saved the day as it was our first year running a mobile bidding platform. In terms of that, the text-based versus app-based system was flawless. Also, uploading item pictures and contributor's logo was super easy and translated across the bid sheet, item description, website, and catalogue. Oh, and let me tell you, the push-the-button catalog function, bid sheet function, item description function was so good, when we went back to a paper bidding system it was worth every bit of the subscription fee. Cons The tabs across the top of each feature page to customize need visual improvement to be as easy to click on and have a hover function to describe what they do. I'd have them add more to the report section where there could be item sales analysis of what went above and below value and group them to see what items would be good to have next year and which ones didn't work well both at a item and category level. Lastly, there needs to be a "cart" function. Mobile bidders want to highlight the five to ten items they want to bid on during the night. A really nice improvement would be a cart where like on eBay, they don't have to go in and out of pages to re-bid, rather their items are on one screen and they can bid up those items in their cart. Reason for choosing Auctria There were so many I couldn't remember them all. Blackblaud's new product was one. They were very expensive, required their staff to come and run things, they were app-based instead of text-based, and many did not have printable forms. Review Source Response from Auctria August 28, 2019 Brad! Love that you shared your exact experience with lots of details, how & whys. Thanks for the comment "Now, the biggest worry you'll have in DIY auction program is customer service. They are in Canada, and they reply via text box and email. Before you click off this review let me tell you Rob and the customer service gang really answer the text box. I know it says hours but they never took more than minutes to answer my many questions." ... and Brad, you must have spider-man-senses? We are exploring the shopping cart type functions. Glad to see you used the mobile application too. The immediate outbid notifications really help bids soar. Hope you crush all your fundraising goals! MC Morgan C. Deputy Director of Development Philanthropy Used the software for: 2+ years ### "Thank you for creating something so amazing! " January 16, 2023 4.0 It is wonderful. I really love whenever we use Auctria (which is often) because it is so easy to use and works so well on so many different levels. It gives our team confidence to do more when we have an event and we are successful because of this great tool. Pros The user interface is so wonderful. It creates an experience that allows us as event creators to make an event that is beautiful online for guests to use. It also is easy for us to create the items, websites, and anything else Auctria offers for an event to be seamless. It works well to export data that we can then input into our other customer relations management software. Cons If there is anything I would like to change it would be to have more variation in options with the website offerings. The current ones work well but if we could have more options for differences it would feel less like the same one each time. Review Source Response from Auctria January 18, 2023 Morgan- thanks for detailed review, Special thanks for pointing out " It works well to export data that we can then input into our other customer relations management software." This question come up A LOT so your first hand experience is very helpful. Love to hear more about your ideas for website templates. Auctria has about dozen, some of which are themed and seasonal. Of course you can always start with a blank and make it your own. If you wish to share some suggestion please email us hello@auctria.com. Thanks for using Auctria, hope you crushed the fundraising goal.���� AM Arthur M. Technology Chair Museums and Institutions Used the software for: 2+ years ### "Auctria - A very happy customer" July 28, 2023 5.0 Pros Hard to list just one thing. We a small NPO that survives on its volunteers. In fact, I am a volunteer. I am the only person responsible for the setup and admin of our Auctria events. I am a bit of a tech geek and i actually enjoy working with this product. Very well designed, support is almost instantaneous, and enhancements and new features are always being added. Considering the pricing this is quite a bargain. Cons Humm... honestly can't think of any. There is more functionality here then I have time to absorb. That being said it what I need is easy to learn and works well. Reason for choosing Auctria Value for the dollar....For small organizations like ours, this was the only option pricewise. That being said, the functionality of Auctria rivals the higher priced alternative. Review Source Response from Auctria November 30, 2023 The right volunteers help make anything possible! Thank you for raising your hand to make the community brighter. Love that you enjoy working with the Auctria platform. Thanks for noticing the continual enhancements. SF Susan F. Program Director Public Safety Used the software for: 2+ years ### ""Take a Taste Out of Crime Online" First Time" July 7, 2020 4.0 While using an online auction website for the first time did involve much work and a lot of learning, in hindsight, it was much easier and less complicated than I thought it would be. Kudos to a top-notch support team; each representative was spot-on with prompt responses and (very patient) assistance. If found the Facebook page extremely helpful; I appreciated the Facebook group where I could pose questions to "experienced" event planners in search of best practices used by others. We have been toying with adding online bidding options to our in-person event for several years. We have received such overwhelming and positive response to the auction (professional appearance, ease of use), we have begun talking about how to perhaps incorporate technology (Auctria's platform!) in our 2021 event. Pros Since 2015 and prior to this year, we had been using the Auctria platform for our in-person event which included upwards of 160 silent auction items, 18 bucket raffles items, and "big item" raffles. It worked well to house sponsor and donor data as well as auction item information and details. Printing up pen-to-paper bid sheets was easy and simple. With COVID19 restrictions, we had to move our fundraiser to an virtual event. Since much of our data was already entered into Auctria, it was easy to re-categorizing pieces from "silent" to "online." It was turn-key! Everything was linked and automatically connected to the auction website catalog pages. Our task then became taking and uploading pictures (using a phone camera!), and creating a website. Cons I found that some of the website templates for the auction website were cumbersome and limiting. In adding verbiage to the website homepage, I would have liked to have had more flexibility in font size choices and clearer information about padding and margins in text row blocks (this was the first time I have ever used a negative margin setting!!). My work around was to create a JPG text block and upload it as a picture. While not a software issue, I found the User Guide drill-down method for linking additional information difficult to follow. Often times, I would click on links which suggested other links, which suggested even more links, and I would fink myself lost looking for the solution or answer to a question. On the other hand, tech support is amazing! Review Source Response from Auctria July 16, 2020 Susan- thanks for hi-lighting the FB Group Auction Team Talk in this review. We are happy you found it useful. To anyone else looking to connect with other auction teams & experts please join us. Glad to see read your fundraiser was a success! TC Terryl C. Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Auctria auction user friendly for everyone." March 14, 2023 5.0 Pros I liked the ease of setting up our online auction - adding items, pictures and descriptions into the system was very user friendly. Auctria not only made it easy for me to set things up it also made it easy for our donors and auction bidders to create their account and start bidding on items. We have a demographic that tends to be not as tech savvy so user friendly programs is a must and Auctria provided that for us. Cons I was not a fan of all the windows that kept popping open as I was adding and editing our auction items during set up. It seemed like every time I went to another item a new window would pop up. Not a huge deal but it just seemed to be a lot of windows open as I was going through our set up process. Review Source Response from Auctria March 15, 2023 People ask us all the time- will my people be able to understand how to bid? This is clearly the answer "We have a demographic that tends to be not as tech savvy so user friendly programs is a must and Auctria provided that for us." ���� Thanks so much for taking the time to leave this review Terryl. TG Tookie G. VP for Development Civic & Social Organization Used the software for: 2+ years ### "Poolesville Seniors Recommends Auctria's Online Auction Software" March 20, 2024 5.0 Auctria has transformed our auction. We are able to reach five times as many participants, more bidders and every year we produce more income. And we find that the option to donate if they decide not to bid is extremely lucrative. Pros User friendly both from the administrative and bidder point of view. Cons Online Help articles not always helpful and difficult to find solutions. Reason for choosing Auctria It seemed to be user friendly, flexible, adaptable to our needs and the price was affordable for our small organization. We are considering using the raffle function in 6 months. Review Source Response from Auctria March 21, 2024 5X MORE participants with Auctria- that's amazing!! Thanks for noting the ease of use from BOTH the admin and the bidder/guest. Both are so vital to the overall fundraising success. LA Liz A. Marketing Coordinator Education Management Used the software for: 2+ years ### "Auctria made it easy" August 3, 2022 5.0 Pros We used the website, silent auction, and ticket raffle features. They were easy to set up, what questions I did have were quickly and accurately answered. Cons The reporting of the raffle ticket sales and activity is a bit cumbersome, it would be nice to have a single report that collated all ticket sales. Review Source Response from Auctria August 4, 2022 Thanks Liz for the title of this review "Auctria made it easy" - that's our goal each and every day to help amazing group like you raise money to help the community. I see you noted in this case it's education and so very valuable! Re: raffle tickets report, there are two, sales and individual activity report. I think the individual activity is what you may be seeking? Please drop us a note at hello@auctria.com so we can help or better answer your question for next time. LH Lisa H. Silent Auction Chairperson Non-Profit Organization Management Used the software for: 1-2 years ### "Great, comprehensive silent auction platform which costs much less than other competitor platforms" March 15, 2023 5.0 We used Auctria for a school silent auction of 160 items with approximately 60 bidders netting over $20k profits. Pros Platform is intuitive, easy to use for listing auction items with photos / videos, creating displays, ticketing event / managing attendees, real-time app bidding, text messaging and emails to bidders, invoicing and payment processing. Auctria reference and help desk very responsive within one hour typically. Bidder participants were able to easily understand and feel comfortable entering bids into the app the same night of the auction. Cons Opt-out options for credit card storage. Reason for choosing Auctria We evaluated several other platforms that cost twice or four times more than Auctria without all these features and support - very happy with Auctria selection. Review Source Response from Auctria March 16, 2023 Lisa- you have listed all our favorite features! Happy to read you found it all intuitive and easy to use. The best part is you raised needed funds for education. Thanks for making the community better each day! ���� re: the credit cards, there are few options that you can turn on or off. If you want additional help or clarification drop us an email hello@auctria.com Cecil B. Treasurer/Webmaster Non-Profit Organization Management Used the software for: 2+ years ### "Auctria is Outstanding" September 26, 2019 5.0 Auctria is very open to suggestions for improvement. Most importantly they ALWAYS answer questions about issues or problems in a VERY prompt manner using their online chat tool. Pros This is a great package for running silent, online auctions as well as managing event registration and ticket sales. We were looking for a reasonably priced solution to run our annual UN-Gala fundraising event. We looked at a lot of different packages. Auctria was clearly the best for the money. We use it to sell tickets and register guests/bidders. To run the online/silent auction, the live auction and the fund-a-need auction at the event. And to checkout winning bidders at the end of the night. Cons Actually, I don't dislike anything about the software. I wish someone / somewhere would come up with a good way of entering fund-a-need auction bids in real time so that the bids don't get lost in the transcription. Reason for choosing Auctria Functionality for the price. And if I had known how great their support was going to be in advance, I would have added that to the selection reason. Review Source Response from Auctria October 3, 2019 Thanks Cecil for the detailed review. Really enjoy reading how you used so many features to run the entire auction event for Palmetto Animal Assisted Life Services UN-Gala. As you described the continuity throughout the entire event remains all on one platform for streamlined efficiency. As of now, as you stated the fund a need does require a spotter and entering the information to the system. Note: the development team has fund-a-need optimizer on the list, I'll add your +1. Follow us on Facebook and Twitter as we post all enhancements as they roll out. Thanks also for the shout out to the support team, I will share your feedback. Hope all your bids soar! 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