--- title: "Auctria Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Auctria the right Auction solution for you? Explore 540 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/112910/Auctria/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Auctria 4.8 (540) [View alternatives](https://www.capterra.com/p/112910/Auctria/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Auctria Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews Patrick S Owner and Primary Benefit AuctioneerEvents Services, Self-employedUsed the software for: More than 2 years. “your ability to accomodate the uniqueness of your theme, organization, event, customers, supporters and more is amazing!“ July 16, 2026 MD Megan D Development ManagerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “There were duplicate information (values & donors would not show up in packages) and weird design choices I couldn't change (ie hiding value in one part of the website would not hide it in another).“ April 14, 2026 KS Katy S IT AdministratorPolitical Organization, 11 - 50 employeesUsed the software for: Less than 6 months. “With some upfront setup and training, it can significantly streamline event operations and improve visibility into revenue.“ April 29, 2026 SS Stephanie S Festival TreasurerPrimary/Secondary Education, 11 - 50 employeesUsed the software for: 6-12 months. “The only con we have is the lack of ability to customize certain fields on standard forms to fit the needs of our business.“ October 31, 2024 KS Katy S IT AdministratorPolitical Organization, 11 - 50 employeesUsed the software for: Less than 6 months. “The platform makes it easy to manage guests, track purchases, and run silent auctions in one place.“ April 29, 2026 AJ Aleta J Development DirectorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “Also, we put live winning bids in after the auction, and for some reason, Auctria didn't record them and people were waiting to check out and couldn't.“ December 1, 2025 MM Michael M memberReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “Its a complete package which lets us run our auctions both in-person and on-line, it has options to use a smartphone to simplify interaction with participants, it sends automatic reminders and receipts, too much else to mention. And its reasonably priced.“ June 3, 2025 RM Ruth M Auction ChairNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I often didn't know when to use certain tools for certain aspects of my event- I had to be told that.“ April 23, 2026 ## Showing most helpful reviews Showing 1-25 of 540 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Cäcille E. Individual Gifts Officer Non-Profit Organization Management Used the software for: 6-12 months ### "The BEST bang for your buck and more" May 28, 2019 5.0 Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions. There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will Pros I loved most everything Auctria has to offer. 1.) The team there is phenomenal. I don't think I've ever gotten such instant quality support on anything so consistently in my ENTIRE life. Literally, when I send a support email, I expect a reply back in maybe a day or two. Auctria responds in less than 3 hours, sometimes in literally HALF an hour. amazing. 2.) Even without all my nonsense questions, the guides that Auctria has are very detailed and I could relatively easily figure everything out myself – which I mostly did, but it's nice having the Auctria team to ask questions to. Especially since they're so accessible! 3.) Their features to capture donor information is second to none. My favorite thing about Auctria is how they made the capture of information BEFORE the event so simple and easy. The only thing that sucks was having to input "guest" information at the event, but Auctria tied every guest to the purchaser, so even then, they covered bases by allowing us to know who to contact if we needed something from someone. 4.) From silent auctions, to online, to even live, Auctria literally covers everything so well and seamlessly. 5.) Checking out final bids is so easy. no chasing down people for cc information – with maybe one or two who for some reason chose not to register their card. Cons 1.) Auctria's only con that I found so far was with it's app and online bidding. I didn't find online bidding so seamless, when someone needs either an email address/bidding number and a password in order to log in. As I was testing the app, I found befuddled on why someone needed a password, and found that some people weren't able to make a password, effectively not allowing them to bid online. I rectified this with having online kiosks, but we definitely lost some money because of this. We might not use Auctria next year because of this which saddens me. Making the online bidding process simpler though would make my team change their minds I'm sure. Review Source Response from Auctria May 29, 2019 Thanks for sharing your auction story. Happy to read Auctria surpassed your expectation for support help. Thanks for sharing the simplicity you found with the program. Regarding the mobile app and access- bidders can be sent or given an access code to sign into the app or website without needing to set up a password. Please reach out to help@auctria.com so we can share more information and more details. Thanks for being our cheerleader and hope all your fundraising goals are surpassed. RM Ruth M. Auction Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Good experience - some room for improvement " April 23, 2026 4.0 Overall the experience was good - generally I would work on making budgeting and tracking income easier for the end user (with no double counting) and making it easier to know when and in what circumstances a certain tab/function should be used. Pros Auctria is so easy to use and figure out. Creating and updating items and sending statements to participants with a balance was a breeze. Cons I often didn't know when to use certain tools for certain aspects of my event- I had to be told that. For example, I was told that "Donations" is used for entering paddle raises but other aspects of our live auction were captured under bidding. This was a bit of a learning curve. Also, there is some double counting in the way income is tracked in Auctria which makes budgeting and accounting challenging. Review Source Response from Auctria May 5, 2026 Thanks Ruth for sharing you experience. Happy to read creating and updating items as well as statements were a breeze! That is the core of event and auction fundraisers. Thanks for using Auctria, hope to see you here again at the next event or auction fundraiser. JG Johni G. Church volunteer Fund-Raising Used the software for: 1-2 years ### "Great event website, don’t like the process to add auction items " December 23, 2024 3.0 Not too intuitive for accessing data. Trying to find meal options took awhile. It took too long to add all the auction items due to all the clicks to create a new item entry Pros Liked the event website, pretty easy to add everything you need. There is a lot of functionality available for data, wish it was easy to find Cons It would have been helpful to have the items on a spreadsheet format that you could edit easily. It was difficult to always have to click on the edit item then have another page open to edit. I had so many pages open, it got confusing. Review Source Response from Auctria January 3, 2025 Thanks for remarking about the event website. This is a major industry differentiator, glad you found it included everything you are looking for. RE: item input, you can utilize a speadsheet then upload into Auctria. You are correct though, once in there it does take a few clicks to edit. Sorry your found that challenging. FYI- if by chance you are wanting to do mass edits or pricing policy changes that can be done gloablly (and fast). Please reach our if we can help | hello@auctria.com Thanks for using Auctria, thanks for taking the time to leave a review. AJ Aleta J. Development Director Education Management Used the software for: 2+ years ### "Couldn't live without" December 1, 2025 5.0 Overall I really like Auctria and will use it in the future. I would also recommend it to anyone who is needing a program to help with their auction needs. Pros I like the item add page. It is simple but allows for a lot of information to be shared. The website is also very professional-looking but easy to make and maintain. Cons We ran into problems with reporting our live auction. I wish I could have just clicked a "next" button to go to the next item instead of having to go back through the entry process each time. Also, we put live winning bids in after the auction, and for some reason, Auctria didn't record them and people were waiting to check out and couldn't. Review Source Response from Auctria December 3, 2025 Aleta, love the title "Couldn't live without" Thanks for recognizing the how nice your event website looked for the the public and guests. Wondering if you had used the Quick Bid Entry for the Live auction recording. There is no need to navigate as the next item is listed in order and it's a simple Record Bids Click. Please let us know if you want a quick walkthrough for your next event. When recording the Live it sounds like the statements might have been turned off? Again, happy to help you not hit any speed bumps for next time. We really want your next event to be flawless. Drop us an email hello@aucria.com it you want some tips! VV Victor V. Volunteer, not an employee Renewables & Environment Used the software for: 2+ years ### "Auctria saved the day in 2020, still does today" April 15, 2026 5.0 My first experience was when our organization did a live and silent in-person auction in 2019. We were preparing to do that again when our in-person event got cancelled due to Covid. Thanks to Auctria, we were able to (almost) seamlessly change from an in-person to on-line event within a week. By going online we were able to reach a much wider and larger audience, and cut down on the overhead of an in-person event. We eventually did return to a gathering and live auction, but no more silent auctions with people running around during mealtime (and live auction time) to check up on their bids. Pros It just does so much and allows for creativity in making categories, carrying over donors from year to year, and live auction checkout goes fairly quickly. Cons Sometimes because it can do so much what you want to do is not immediately intuitive, but that is a minor complaint. Review Source Response from Auctria April 16, 2026 Awww- thanks for the 6 years of use. This is true insight that will help others know how the events have shifter seamlessly from year to year to year. Thank you for using Auctria. KS Katy S. IT Administrator Political Organization Used the software for: Less than 6 months ### "Reliable All-in-One Tool for Fundraising Events" April 29, 2026 4.0 Overall, Auctria was a reliable system for managing a complex fundraising event. We used it to support ticketing, auction items, and on-site purchases, and it held up well during the event itself. It’s especially valuable for nonprofits or organizations running auctions who need an all-in-one solution. With some upfront setup and training, it can significantly streamline event operations and improve visibility into revenue. Pros Auctria is very strong for fundraising events, especially auctions and ticketed galas. The platform makes it easy to manage guests, track purchases, and run silent auctions in one place. I also liked the flexibility—being able to handle ticket sales, sponsorships, raffles, and add-on purchases without needing multiple systems was a big win. Reporting is solid and helped us understand revenue breakdowns after the event. Cons The interface can feel a bit dated and not always intuitive, especially for first-time users or volunteers. Some workflows (like checkout and item management) take practice to get smooth. We also had to supplement with other tools for things like more advanced customization or integrations. It works well, but there’s a learning curve. Review Source Response from Auctria May 5, 2026 Thanks for the 10/10 Liklihood to recommend. That is the best compliment. Happy to read the event ops were streamlined. Yes, as noted there is a some learning curve, please know that we offer lots of free trainings and orientations. Appreciate you taking the time to leave a review. Thank you so much. KJR Kathy J R. Secretary Non-Profit Organization Management Used the software for: 1-2 years ### "Auctria, a Must-Have for An Event!" May 26, 2026 5.0 My overall experience was very positive! Auctria was helpful in every aspect of building our Gala & auction, from the website for people to buy tickets, sponsorships or donate, to the ability to send emails to participants before and after the event. This robust system manages check in and out, tracks payments, live and paper bidding items, sponsorships and all the transactions during the event. It shows gross and net revenue throughout. What a great system! Pros Auctria has the most amazing customer support! They exceed their motto of responding within 30 minutes. I found it was usually less than 10 minutes. The staff was always helpful and able to answer my questions, often sending a video or screen shot to explain their answer to my questions. Cons The cost is a little steep for a small nonprofit organization, but the value of the system made it worth the cost. Review Source Response from Auctria May 28, 2026 Thanks for the shout-out to the customer support team. We really do care and want to see your event fundraiser crush the goal! MD Megan D. Development Manager Entertainment Used the software for: 2+ years ### "Auctria's Alright" April 14, 2026 4.0 Overall, it works well! I would suggest it if you're not trying to do anything crazy and looking for a way to merge in-person & online elements of a fundraising event. Pros Easy to use interface, generally simple and easy to develop the necessary details for our event. It does everything we need it to do, in a generally streamlined manner. Cons There were some weird quirks, like you can't create a statement with only the outstanding balance. There were duplicate information (values & donors would not show up in packages) and weird design choices I couldn't change (ie hiding value in one part of the website would not hide it in another). It could use an overhaul of existing features to work out kinks. Review Source Response from Auctria April 17, 2026 Truly appreciate the time you took to leave this review. The specifics really help us shape the ongoing development work and future releases. TK Thomas K. Director of Development Education Management Used the software for: 6-12 months ### "Bet on Bornhava" April 14, 2026 4.0 Pros Check in and check out was easy. Creating packages is easy. Online bidding process. I have nothing more to add. Cons Reassigning tickets to other people. Attaching the Sponsorships to people and not organizations. Minimum character count in the feedback form. Review Source Response from Auctria April 16, 2026 Thanks for using Auctria. Thanks for raising money for charity. MP Marc P. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Reliable and terrific experience" December 27, 2025 5.0 Based on our latest experience, we are going to try to use Auctria for more events! It seems like we can easily integrate into in person events as we have only used Auctria for online only auctions. Pros The user experience is excellent and the software does a great job. I like how payments are processed automatically and you give the user the choice to cover the cost of the credit card fee. Cons The software defaults to grid view. I had a hard time getting the page to open so that users could view all items. I was able to work around this and three users brought this up as part of their experience. There should be tabs where you copy a previous event and then easily copy items without having to open each item individually. Review Source Response from Auctria January 6, 2026 Thanks for recognizing the expanded use for your in person events. So happy to read Auctria was reliable and terrific experience already for your online only auctions. We do have a 2026 kickoff webinar scheduled for Jan 14th, that will help you get even more out of Auctria. Hope to see you there! re: the default views- that can modified as well as the pagination, I know this is after the fact however let us know if you need help for future events- hello@auctria.com LM Lynn M. volunteer Events Services Used the software for: Less than 6 months ### "Great support" May 29, 2026 5.0 So far so good. I'm still learning. It is comprehensive and will be an asset for our event. More to come as I learn more Pros Support was outstanding. Kudos and huge thanks to \[sensitive content hidden\] . She is a rock star. She was so helpful and so patient as I kept asking questons. I truly apprecaited my engagement with her. I hope you will acknowldege her appropriately for going above and beyond. Cons Nothing at the moment. I am just starting out so I am sure as I dig in deeper I will learn more and hopefully will be able to make some suggestions Review Source Response from Auctria June 3, 2026 Looks like you are starting off strong! Thanks for choosing Auctria. Wishing you bids that soar and crush the fundraising goal. RG Richard G. Executive Board Non-Profit Organization Management Used the software for: 2+ years ### "Very good overall" December 6, 2024 4.0 Overall, we like the system and will probably continue to use it. We learn more every year! Pros We love being able to sell tickets and have those immediately linked to people's bidding paddles for the auction. Also being able to set up a customized site and online auction functionality has been so helpful. Even when there are things we can't figure out, support has usually been prompt and helpful. Cons Auctria has such broad functionality, but it's not always the most user-friendly. A lot of things are not intuitive. A couple things we've struggled with: how to require credit cards for each guest; tickets getting set up as "for sale" instead of the "ticket" type; creating the auction catalog webpage; changing the order in which tickets on sale are displayed; sending donation receipts for winning bidders; getting locked out of editing the site even when no one else is logged in. Review Source Response from Auctria December 24, 2024 Thank you for using Auctria over the years! Being able to sell tickets truly streamlines the event and allows all your information to be in 1 place. Yes, you CAN also require credit card details. Our revised Settings page lists all event options in one convenient place, including credit card. Email us, hello@auctria.com if you need some help configuring the catalogs for your next event. SM Sue M. Volunteer co-chair Religious Institutions Used the software for: Less than 6 months ### "First timer user review" November 18, 2024 4.0 Needed in-person training to find my way around it. Created online silent auction catalog of 250+ items. Overall a good experience. Pros It is easy to upload photos, links & enter descriptions. The AI feature was helpful, also the search bar. Cons Learning to use it is cumbersome if you aren’t confident with programming-like software. I do not like that there is a credit card transaction fee on top of the annual fee. Review Source Response from Auctria November 27, 2024 Thanks for the review Sue. 250+ Items, paired with your comments on ease of photo upload and and AI descriptions is helpful. Re: small cc fees, you can ask donors to cover those if you wish. Many orgs make it optional, and in turn, most donors are kind and cover the small cc integration fee. If you want help turning that on please reach out hello@auctria. OH Orenda H. Graphic designer Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy platform to use " December 3, 2024 4.0 excellent, we will use it again for our next auction. Pros the ease of designing the event site - it was pretty simple and as a graphic designer, all I had to do was ask for help and it was there. I also highly recommend taking the course that they offer, almost weekly, it was a game changer in being able to work with the platform. Cons there were several of us working on the back end of the event site and the others didn't know all the stuff that needed to be done. Review Source Response from Auctria December 23, 2024 Wonderful to hear that you enjoyed using our website editor and that it met your needs as a graphic designer. Thanks for using Auctria and taking the time to leave a review. See you for your next event! GW Greg W. Committee Chair Leisure, Travel & Tourism Used the software for: 2+ years ### "Works well or our small social club." March 24, 2024 5.0 Outstanding. We started using Auctria pre-pandemic to manage a live annual fundraising auction for our fly fishing club. The last time we did that, we cleared a bit more than $10,000 with $4,000 in expenses. Throughout and after the pandemic w've used an online auction. This year we cleared a bit more than $9,000 with only $600 in costs, and half of that was for the Auctria subscription. Moreover, the work involved was only about a quarter as much as was required for our old live auctions. Auctria has been fantastic for us. Pros It's very efficient and quite powerful. Overall it's one of best pieces of software I've ever used. Customer service is outstanding. Cons 1\. Interface for auction website construction is clunky and needs a makeover. 2. Having too much help information is almost as bad as having not enough. As a result, I tend to go directly to help by chat rather than looking through several help documents looking for the right information. I know it's in there somewhere.... 3. This really isn't a complaint about the software, only an observation: When you use a complex thing (like Auctria) only once a year, it's hard to get good at it. Review Source Response from Auctria March 27, 2024 Happy to read about your TIME and cost savings impact - love that this goes to your cause! re: single use, many orgs use Auctria year round for smaller events, tickets, raffles etc. Hope you may do so too, taking advantage of the annual license. UC Ute C. Events Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Great software for gala and auction" May 30, 2019 5.0 Overall, it was great to have this software for the entire organizing process of our hospital gala. We are talking a very elaborate event with about 250 guests, 100+ donors, and over 150 auction items. In the past all of these things got tracked in multiple spread sheets and if anything changed, it would have been a disaster. This year, using Auctria, everything was in one place, very easy to see in detail or at a glance. If guests or meals or seating arrangements changed, it was so easy to do and follow and just to stay on top of it. I realized, that even though I have been using this system for a few month prior to our gala, there are still many functions we have never even touched. I would highly recommend this software and am extremely glad I did decide for this particular software (never used any other one, but wouldn't switch), but also recommend to take the time to read the manual, play around and take time to understand the many many function to utilize it to its best potential. Pros I enjoyed how intuitive the use of the software was. Anything I wanted to do, was possible with this software. There were a couple times were I would provide my volunteers with a log in and they basically figured it out on their own as it was very easy to use and understand the software. Setting up the website, took a little time, but also once I understood how it worked, not a big deal. Enjoyed that I had all info from guests names, seating arrangements, auction items, donors and supporters and much more all handy in one place. Made the reconciliation at the end very easy. I did use an outside budget for this time, but think in the future I would purely use Auctria for that as well. Now that the event is over, it is great to still be able to see all the guests info and pull all different reports we may want to see. The customer service was great in answering any questions I had ahead of time via email, but unfortunately I was never given a phone number to connect with them on the spot. And as it is most often for me, I usually wait with doing something until it needs o be done now and if I couldn't get an instant answer I had to wait and get back at it later. Not their fault, more my own, but I wished sometimes there would have been a live chat or phone number to call. Even though, usually their replies came within a couple hours or overnight as I am on the west coast. Cons There isn't much I didn't like. I guess the only thing I didn't understand until we were at the event was that we had the 0.3% charge on Auctria per transaction + the 2.69% on Stripe. The system does show the option to add those fees to the invoice, but we didn't realize it until it was too late. So now we have to cover a pretty large invoice of stripe fees we didn't expect. Anyways, more my fault for not paying attention to ahead of time. But in the future I would certainly add that to the guest check-out or if they want to not pay it, just charge more on our credit card machines then through the system. I also had a couple guests that commented that they weren't able to go back into their registration and make changes to their guest list or meal selection. This must have been a glitch in the system, but wasn't a big deal. For my side, I found it a little confusing with the e-tickets and ticket statements and such, as they weren't fully clear to me what each of them was about and even more so, I thought I had it set up that everyone how registered would receive it automatically. This was only the case for the people that self-registered but not the ones I added manually. Review Source Response from Auctria June 5, 2019 Hi Ute, thank you SO MUCH for the detailed review, it's sure to help others understand the power and simplicity of Auctria. With 250 guests 100+ donors and 150 auction items sounds like a success--happy to read Auctria helped you ditch the spreadsheets! Yes, Auctria is full of even more features, join our free webinars or watch on playback when it convenient for you to learn more. Also, we invite you and your auction team to follow Auctria on Facebook & Twitter to get even more tips and auction fundraising advice. KS Keleigh S. President Design Used the software for: 2+ years ### "Auctria: Top notch software and customer service" May 10, 2022 5.0 I think I'm on my fifth golf tournament and 8th online auction now. After using the software ourselves for several years, a small group from my Rotary club got together to help other non-profits in our area set up Auctria and run their auctions online during the pandemic. This was right before that service was offered by the Auctria staff. Each group we helped more than tripled their anticipated revenues! I believe they will continue to use the software after returning to in-person events. Pros I can duplicate a past auction and have a new one up in running in less than an hour - with full customization. Cons When I'm training someone to, for example, just check people in, the learning curve is steeper than I'd like. It would be nice to have a few portals for common tasks such as check-in, check-out, adding products, adding donors. Reason for choosing Auctria Ultimately this was the only auction product with the price + features we needed. Review Source Response from Auctria May 13, 2022 Thank you so much for recognizing Auctria as "Top Notch" for both platform and customer service. Your detailed review here will for sure help others realize you don't have to sacrifice features for the price. Auctria knows that organizations are fundraising for amazing charities and we want to make it efficient and affordable for all. re: check in/out we JUST did a mini video on this, however, there are so many ways group set up their own registration process it's hard to provide a global message. A portal to narrow down is great feedback and will be shared with the dev team. MC Morgan C. Deputy Director of Development Philanthropy Used the software for: 2+ years ### "Thank you for creating something so amazing! " January 16, 2023 4.0 It is wonderful. I really love whenever we use Auctria (which is often) because it is so easy to use and works so well on so many different levels. It gives our team confidence to do more when we have an event and we are successful because of this great tool. Pros The user interface is so wonderful. It creates an experience that allows us as event creators to make an event that is beautiful online for guests to use. It also is easy for us to create the items, websites, and anything else Auctria offers for an event to be seamless. It works well to export data that we can then input into our other customer relations management software. Cons If there is anything I would like to change it would be to have more variation in options with the website offerings. The current ones work well but if we could have more options for differences it would feel less like the same one each time. Review Source Response from Auctria January 18, 2023 Morgan- thanks for detailed review, Special thanks for pointing out " It works well to export data that we can then input into our other customer relations management software." This question come up A LOT so your first hand experience is very helpful. Love to hear more about your ideas for website templates. Auctria has about dozen, some of which are themed and seasonal. Of course you can always start with a blank and make it your own. If you wish to share some suggestion please email us hello@auctria.com. Thanks for using Auctria, hope you crushed the fundraising goal.���� AM Arthur M. Technology Chair Museums and Institutions Used the software for: 2+ years ### "Auctria - A very happy customer" July 28, 2023 5.0 Pros Hard to list just one thing. We a small NPO that survives on its volunteers. In fact, I am a volunteer. I am the only person responsible for the setup and admin of our Auctria events. I am a bit of a tech geek and i actually enjoy working with this product. Very well designed, support is almost instantaneous, and enhancements and new features are always being added. Considering the pricing this is quite a bargain. Cons Humm... honestly can't think of any. There is more functionality here then I have time to absorb. That being said it what I need is easy to learn and works well. Reason for choosing Auctria Value for the dollar....For small organizations like ours, this was the only option pricewise. That being said, the functionality of Auctria rivals the higher priced alternative. Review Source Response from Auctria November 30, 2023 The right volunteers help make anything possible! Thank you for raising your hand to make the community brighter. Love that you enjoy working with the Auctria platform. Thanks for noticing the continual enhancements. SF Susan F. Program Director Public Safety Used the software for: 2+ years ### ""Take a Taste Out of Crime Online" First Time" July 7, 2020 4.0 While using an online auction website for the first time did involve much work and a lot of learning, in hindsight, it was much easier and less complicated than I thought it would be. Kudos to a top-notch support team; each representative was spot-on with prompt responses and (very patient) assistance. If found the Facebook page extremely helpful; I appreciated the Facebook group where I could pose questions to "experienced" event planners in search of best practices used by others. We have been toying with adding online bidding options to our in-person event for several years. We have received such overwhelming and positive response to the auction (professional appearance, ease of use), we have begun talking about how to perhaps incorporate technology (Auctria's platform!) in our 2021 event. Pros Since 2015 and prior to this year, we had been using the Auctria platform for our in-person event which included upwards of 160 silent auction items, 18 bucket raffles items, and "big item" raffles. It worked well to house sponsor and donor data as well as auction item information and details. Printing up pen-to-paper bid sheets was easy and simple. With COVID19 restrictions, we had to move our fundraiser to an virtual event. Since much of our data was already entered into Auctria, it was easy to re-categorizing pieces from "silent" to "online." It was turn-key! Everything was linked and automatically connected to the auction website catalog pages. Our task then became taking and uploading pictures (using a phone camera!), and creating a website. Cons I found that some of the website templates for the auction website were cumbersome and limiting. In adding verbiage to the website homepage, I would have liked to have had more flexibility in font size choices and clearer information about padding and margins in text row blocks (this was the first time I have ever used a negative margin setting!!). My work around was to create a JPG text block and upload it as a picture. While not a software issue, I found the User Guide drill-down method for linking additional information difficult to follow. Often times, I would click on links which suggested other links, which suggested even more links, and I would fink myself lost looking for the solution or answer to a question. On the other hand, tech support is amazing! Review Source Response from Auctria July 16, 2020 Susan- thanks for hi-lighting the FB Group Auction Team Talk in this review. We are happy you found it useful. To anyone else looking to connect with other auction teams & experts please join us. Glad to see read your fundraiser was a success! TA Thomas A. Trustee Environmental Services Used the software for: 2+ years ### "A review from someone who was involved with initial roll-out years ago, but the last few years have been as an end user." April 17, 2024 4.0 I am a trustee at Tin Mountain who will be terming out next month. As described in other comments, i was on the early committees to get Auctria rolling some years back, and then moved on to other committee work. My recent experience is as a bidder/ end user. I am in the IT world so I didn't have any specific issues. My overall experience is it is all a bit clunky, and I helped several older folks navigate through it. This could all be how we at TM have it set up - maybe we could do better. Pros Ultimately it is effective and gets the job done. Cons While the system is effective, the interface feels dated and could modernizing. Part of that may be how our folks have it set up. Review Source Response from Auctria June 3, 2024 Thanks for taking the time to review Auctria. Your long term perspective and seeing it from both sides is helpful. We here at Auctria are always looking to improve! Love to hear specifics if you want to share. Every season we do roll-put new features and Summer 2024 is on it's way! 💚 JP Joyce P. Fund Raiser Religious Institutions Used the software for: 2+ years ### "Auction Feedback" March 28, 2022 5.0 Overall great experience working with Auctria in shifting in-person lice auctions to virtual auctions during the pandemic. Support teams have been fantastic in assisting with website startup. Pros Ability to effectively run virtual auctions and start up a website fairly quickly. Cons Some features should be improved for ease of use i.e leverage the item types to sequence the items in the online catalog. Reason for choosing Auctria Recommended by another organization in our community. Review Source Response from Auctria March 29, 2022 Thanks for the shout-out to the support team noting the fantastic assistance with the website. LA Liz A. Marketing Coordinator Education Management Used the software for: 2+ years ### "Auctria made it easy" August 3, 2022 5.0 Pros We used the website, silent auction, and ticket raffle features. They were easy to set up, what questions I did have were quickly and accurately answered. Cons The reporting of the raffle ticket sales and activity is a bit cumbersome, it would be nice to have a single report that collated all ticket sales. Review Source Response from Auctria August 4, 2022 Thanks Liz for the title of this review "Auctria made it easy" - that's our goal each and every day to help amazing group like you raise money to help the community. I see you noted in this case it's education and so very valuable! Re: raffle tickets report, there are two, sales and individual activity report. I think the individual activity is what you may be seeking? Please drop us a note at hello@auctria.com so we can help or better answer your question for next time. LH Lisa H. Silent Auction Chairperson Non-Profit Organization Management Used the software for: 1-2 years ### "Great, comprehensive silent auction platform which costs much less than other competitor platforms" March 15, 2023 5.0 We used Auctria for a school silent auction of 160 items with approximately 60 bidders netting over $20k profits. Pros Platform is intuitive, easy to use for listing auction items with photos / videos, creating displays, ticketing event / managing attendees, real-time app bidding, text messaging and emails to bidders, invoicing and payment processing. Auctria reference and help desk very responsive within one hour typically. Bidder participants were able to easily understand and feel comfortable entering bids into the app the same night of the auction. Cons Opt-out options for credit card storage. Reason for choosing Auctria We evaluated several other platforms that cost twice or four times more than Auctria without all these features and support - very happy with Auctria selection. Review Source Response from Auctria March 16, 2023 Lisa- you have listed all our favorite features! Happy to read you found it all intuitive and easy to use. The best part is you raised needed funds for education. Thanks for making the community better each day! ���� re: the credit cards, there are few options that you can turn on or off. If you want additional help or clarification drop us an email hello@auctria.com Cecil B. Treasurer/Webmaster Non-Profit Organization Management Used the software for: 2+ years ### "Auctria is Outstanding" September 26, 2019 5.0 Auctria is very open to suggestions for improvement. Most importantly they ALWAYS answer questions about issues or problems in a VERY prompt manner using their online chat tool. Pros This is a great package for running silent, online auctions as well as managing event registration and ticket sales. We were looking for a reasonably priced solution to run our annual UN-Gala fundraising event. We looked at a lot of different packages. Auctria was clearly the best for the money. We use it to sell tickets and register guests/bidders. To run the online/silent auction, the live auction and the fund-a-need auction at the event. And to checkout winning bidders at the end of the night. Cons Actually, I don't dislike anything about the software. I wish someone / somewhere would come up with a good way of entering fund-a-need auction bids in real time so that the bids don't get lost in the transcription. Reason for choosing Auctria Functionality for the price. And if I had known how great their support was going to be in advance, I would have added that to the selection reason. Review Source Response from Auctria October 3, 2019 Thanks Cecil for the detailed review. Really enjoy reading how you used so many features to run the entire auction event for Palmetto Animal Assisted Life Services UN-Gala. As you described the continuity throughout the entire event remains all on one platform for streamlined efficiency. As of now, as you stated the fund a need does require a spotter and entering the information to the system. Note: the development team has fund-a-need optimizer on the list, I'll add your +1. Follow us on Facebook and Twitter as we post all enhancements as they roll out. Thanks also for the shout out to the support team, I will share your feedback. Hope all your bids soar! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.