# Page 3 | Auctria Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Auctria the right Auction solution for you? Explore 527 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/112910/Auctria/reviews --- Auctria 4.8 (527) [View alternatives](https://www.capterra.com/p/112910/Auctria/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Auctria ## Showing most helpful reviews Showing 51-75 of 527 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use UC Ute C. Events Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Great software for gala and auction" May 30, 2019 5.0 Overall, it was great to have this software for the entire organizing process of our hospital gala. We are talking a very elaborate event with about 250 guests, 100+ donors, and over 150 auction items. In the past all of these things got tracked in multiple spread sheets and if anything changed, it would have been a disaster. This year, using Auctria, everything was in one place, very easy to see in detail or at a glance. If guests or meals or seating arrangements changed, it was so easy to do and follow and just to stay on top of it. I realized, that even though I have been using this system for a few month prior to our gala, there are still many functions we have never even touched. I would highly recommend this software and am extremely glad I did decide for this particular software (never used any other one, but wouldn't switch), but also recommend to take the time to read the manual, play around and take time to understand the many many function to utilize it to its best potential. Pros I enjoyed how intuitive the use of the software was. Anything I wanted to do, was possible with this software. There were a couple times were I would provide my volunteers with a log in and they basically figured it out on their own as it was very easy to use and understand the software. Setting up the website, took a little time, but also once I understood how it worked, not a big deal. Enjoyed that I had all info from guests names, seating arrangements, auction items, donors and supporters and much more all handy in one place. Made the reconciliation at the end very easy. I did use an outside budget for this time, but think in the future I would purely use Auctria for that as well. Now that the event is over, it is great to still be able to see all the guests info and pull all different reports we may want to see. The customer service was great in answering any questions I had ahead of time via email, but unfortunately I was never given a phone number to connect with them on the spot. And as it is most often for me, I usually wait with doing something until it needs o be done now and if I couldn't get an instant answer I had to wait and get back at it later. Not their fault, more my own, but I wished sometimes there would have been a live chat or phone number to call. Even though, usually their replies came within a couple hours or overnight as I am on the west coast. Cons There isn't much I didn't like. I guess the only thing I didn't understand until we were at the event was that we had the 0.3% charge on Auctria per transaction + the 2.69% on Stripe. The system does show the option to add those fees to the invoice, but we didn't realize it until it was too late. So now we have to cover a pretty large invoice of stripe fees we didn't expect. Anyways, more my fault for not paying attention to ahead of time. But in the future I would certainly add that to the guest check-out or if they want to not pay it, just charge more on our credit card machines then through the system. I also had a couple guests that commented that they weren't able to go back into their registration and make changes to their guest list or meal selection. This must have been a glitch in the system, but wasn't a big deal. For my side, I found it a little confusing with the e-tickets and ticket statements and such, as they weren't fully clear to me what each of them was about and even more so, I thought I had it set up that everyone how registered would receive it automatically. This was only the case for the people that self-registered but not the ones I added manually. Review Source Response from Auctria June 5, 2019 Hi Ute, thank you SO MUCH for the detailed review, it's sure to help others understand the power and simplicity of Auctria. With 250 guests 100+ donors and 150 auction items sounds like a success--happy to read Auctria helped you ditch the spreadsheets! Yes, Auctria is full of even more features, join our free webinars or watch on playback when it convenient for you to learn more. Also, we invite you and your auction team to follow Auctria on Facebook & Twitter to get even more tips and auction fundraising advice. KM Kara M. VP Fundraising Civic & Social Organization Used the software for: Less than 6 months ### "Auctria is a great package for a very reasonable price!" June 6, 2022 3.0 We were looking for a more economical option for our school auction, without sacrificing ease of use. Pros It was easy to enter items, and managing bids was simple. The dashboard was very clear as the auction was in progress how things were progressing. Cons I found the website editor a bit clunky. It was great for customization but a little cumbersome for someone just trying to set up a basic auction website. I wish checkout was automatic at the close of the auction. I wish bidding rules, i.e. starting bid, bid increment, and buy-it-now price could be set globally and then adjusted as necessary, rather than having to set them all before the auction launches. I also wish it were a little easier to bring items to the front. Maybe the highlight function could be part of the online auction, rather than just a kiosk mode function? Alternatives considered [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing Auctria It was cheaper and we had heard that it was a good product. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) It was expensive for what we had been using it for, which was just one auction at the time. We do plan one more small auction next year, along with the big spring auction. Review Source Response from Auctria June 9, 2022 Thanks for recognizing the ease of use for entering items and managing bids. Glad to read you found the dashboard a good source of information too. Thanks for the detailed feedback. On the website editor, we try to balance ease of use with the ability to also customize. We are always adding new templates to make plug and play and increase ease of use. Hope that helps for your future events with Auctria. The note on auction item shuffle is interesting too. We will share this with the development team. KS Keleigh S. President Design Used the software for: 2+ years ### "Auctria: Top notch software and customer service" May 10, 2022 5.0 I think I'm on my fifth golf tournament and 8th online auction now. After using the software ourselves for several years, a small group from my Rotary club got together to help other non-profits in our area set up Auctria and run their auctions online during the pandemic. This was right before that service was offered by the Auctria staff. Each group we helped more than tripled their anticipated revenues! I believe they will continue to use the software after returning to in-person events. Pros I can duplicate a past auction and have a new one up in running in less than an hour - with full customization. Cons When I'm training someone to, for example, just check people in, the learning curve is steeper than I'd like. It would be nice to have a few portals for common tasks such as check-in, check-out, adding products, adding donors. Reason for choosing Auctria Ultimately this was the only auction product with the price + features we needed. Review Source Response from Auctria May 13, 2022 Thank you so much for recognizing Auctria as "Top Notch" for both platform and customer service. Your detailed review here will for sure help others realize you don't have to sacrifice features for the price. Auctria knows that organizations are fundraising for amazing charities and we want to make it efficient and affordable for all. re: check in/out we JUST did a mini video on this, however, there are so many ways group set up their own registration process it's hard to provide a global message. A portal to narrow down is great feedback and will be shared with the dev team. Cäcille E. Individual Gifts Officer Non-Profit Organization Management Used the software for: 6-12 months ### "The BEST bang for your buck and more" May 28, 2019 5.0 Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions. There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will Pros I loved most everything Auctria has to offer. 1.) The team there is phenomenal. I don't think I've ever gotten such instant quality support on anything so consistently in my ENTIRE life. Literally, when I send a support email, I expect a reply back in maybe a day or two. Auctria responds in less than 3 hours, sometimes in literally HALF an hour. amazing. 2.) Even without all my nonsense questions, the guides that Auctria has are very detailed and I could relatively easily figure everything out myself – which I mostly did, but it's nice having the Auctria team to ask questions to. Especially since they're so accessible! 3.) Their features to capture donor information is second to none. My favorite thing about Auctria is how they made the capture of information BEFORE the event so simple and easy. The only thing that sucks was having to input "guest" information at the event, but Auctria tied every guest to the purchaser, so even then, they covered bases by allowing us to know who to contact if we needed something from someone. 4.) From silent auctions, to online, to even live, Auctria literally covers everything so well and seamlessly. 5.) Checking out final bids is so easy. no chasing down people for cc information – with maybe one or two who for some reason chose not to register their card. Cons 1.) Auctria's only con that I found so far was with it's app and online bidding. I didn't find online bidding so seamless, when someone needs either an email address/bidding number and a password in order to log in. As I was testing the app, I found befuddled on why someone needed a password, and found that some people weren't able to make a password, effectively not allowing them to bid online. I rectified this with having online kiosks, but we definitely lost some money because of this. We might not use Auctria next year because of this which saddens me. Making the online bidding process simpler though would make my team change their minds I'm sure. Review Source Response from Auctria May 29, 2019 Thanks for sharing your auction story. Happy to read Auctria surpassed your expectation for support help. Thanks for sharing the simplicity you found with the program. Regarding the mobile app and access- bidders can be sent or given an access code to sign into the app or website without needing to set up a password. Please reach out to help@auctria.com so we can share more information and more details. Thanks for being our cheerleader and hope all your fundraising goals are surpassed. VA Vicky A. Co-Chair Operations Non-Profit Organization Management Used the software for: 2+ years ### "Perfect for any size Auction" February 27, 2023 5.0 Pros Auctria is very easy to use and even has great videos and help center articles on the features we need help with. The best part of Auctria is that it simplifies our check-in and check-out process on the night of our event. This used to be our biggest pain point every year and now I get to enjoy the event more because the software does all the hard work. Cons We would love a voting feature to be added as this is another component we would like to remove the manual work from. Review Source Response from Auctria March 14, 2023 Vicky-- yes, check in and check-out can send terrors through an auction team, NOT so with Auctria! Thanks for stating "This used to be our biggest pain point every year and now I get to enjoy the event more because the software does all the hard work."���� And yes again- voting has been requested by others using Auctria and I will pass along your note to the development team. Thanks for using Auctria, thanks for the kind words. Most importantly, thanks for raising money and making the community better! CL Carrie L. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great function and high quality software for a budget friendly option!" October 24, 2022 5.0 We will continue to use Auctria at our next function. It is hands down the best auction management software for the price and even exceeds some of the very expensive options. We are a small non-profit, so those expensive options are not in our budget. Pros The ability to customize everything including the website. Everything connected well with bidders online and in person, and our staff enjoyed using the software. Cons The main thing we struggled with was duplicate users. People get registered twice and sometimes it's difficult to merge them last minute. I think there should be an option that when they register, it merges them based on some personal information that is required to register, perhaps a cell phone number. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing Auctria Price and functionality associated with auction management. It had everything we needed and then some. Review Source Response from Auctria November 2, 2022 Carrie, this-- "The ability to customize everything including the website." Yes, each and every website can be personalized and branded! Thanks for recognizing this incredible tool. Use one of our templates out-or-the-box, use a themed template or start from scratch. Adding images, links, text, video really brings the website to life! re: merging, it would be hard to auto-merge these, perhaps a warning or notification might help? We will share your note with the development team. Always appreciative of feedback! AM Arthur M. Technology Chair Museums and Institutions Used the software for: 2+ years ### "Auctria - A very happy customer" July 28, 2023 5.0 Pros Hard to list just one thing. We a small NPO that survives on its volunteers. In fact, I am a volunteer. I am the only person responsible for the setup and admin of our Auctria events. I am a bit of a tech geek and i actually enjoy working with this product. Very well designed, support is almost instantaneous, and enhancements and new features are always being added. Considering the pricing this is quite a bargain. Cons Humm... honestly can't think of any. There is more functionality here then I have time to absorb. That being said it what I need is easy to learn and works well. Reason for choosing Auctria Value for the dollar....For small organizations like ours, this was the only option pricewise. That being said, the functionality of Auctria rivals the higher priced alternative. Review Source Response from Auctria November 30, 2023 The right volunteers help make anything possible! Thank you for raising your hand to make the community brighter. Love that you enjoy working with the Auctria platform. Thanks for noticing the continual enhancements. PK Paul K. Assistant Director Recreational Facilities and Services Used the software for: 2+ years ### "A lifesaver for managing our auction!" April 26, 2022 5.0 Auctria has allowed us to completely change our event. It tracks everything in one place (rather than paper bid sheets), and lets people join from home (livestream) or in-person. We've also made WAY MORE money by running the auction for a full 10 days. Pros The integrated payment processing, plus the option for recording offline payments, has streamlined our event management and follow-up. It also has lots of reporting options and makes it very easy to export/import and manipulate data. Cons There are a TON of features and database fields, which is great if you train your whole team on them. We probably haven't used it to its full extent. The first year's set-up was a little time-consuming and scary. But after that you can copy it over (and we've even shared our set-up with peer organizations!). Alternatives considered [32auctions](https://www.capterra.com/p/173097/32auctions/) Reason for choosing Auctria It was a few years ago... but I think it came down to price and customization. Review Source Response from Auctria May 2, 2022 The BEST part of this review is "We've also made WAY MORE money by running the auction for a full 10 days." Congratulations on your fundraising success. Paul! Thank you for adding incredible detail and specific usage in this review. As you noted, features, options, reporting and streamlining are what everyone is looking for, thanks for taking the time to share your experience. SF Susan F. Program Director Public Safety Used the software for: 2+ years ### ""Take a Taste Out of Crime Online" First Time" July 7, 2020 4.0 While using an online auction website for the first time did involve much work and a lot of learning, in hindsight, it was much easier and less complicated than I thought it would be. Kudos to a top-notch support team; each representative was spot-on with prompt responses and (very patient) assistance. If found the Facebook page extremely helpful; I appreciated the Facebook group where I could pose questions to "experienced" event planners in search of best practices used by others. We have been toying with adding online bidding options to our in-person event for several years. We have received such overwhelming and positive response to the auction (professional appearance, ease of use), we have begun talking about how to perhaps incorporate technology (Auctria's platform!) in our 2021 event. Pros Since 2015 and prior to this year, we had been using the Auctria platform for our in-person event which included upwards of 160 silent auction items, 18 bucket raffles items, and "big item" raffles. It worked well to house sponsor and donor data as well as auction item information and details. Printing up pen-to-paper bid sheets was easy and simple. With COVID19 restrictions, we had to move our fundraiser to an virtual event. Since much of our data was already entered into Auctria, it was easy to re-categorizing pieces from "silent" to "online." It was turn-key! Everything was linked and automatically connected to the auction website catalog pages. Our task then became taking and uploading pictures (using a phone camera!), and creating a website. Cons I found that some of the website templates for the auction website were cumbersome and limiting. In adding verbiage to the website homepage, I would have liked to have had more flexibility in font size choices and clearer information about padding and margins in text row blocks (this was the first time I have ever used a negative margin setting!!). My work around was to create a JPG text block and upload it as a picture. While not a software issue, I found the User Guide drill-down method for linking additional information difficult to follow. Often times, I would click on links which suggested other links, which suggested even more links, and I would fink myself lost looking for the solution or answer to a question. On the other hand, tech support is amazing! Review Source Response from Auctria July 16, 2020 Susan- thanks for hi-lighting the FB Group Auction Team Talk in this review. We are happy you found it useful. To anyone else looking to connect with other auction teams & experts please join us. Glad to see read your fundraiser was a success! WH William H. Power User Religious Institutions Used the software for: Less than 6 months ### "A Most Successful Church Service Auction." March 9, 2023 5.0 From the moment of acquisition to where we are almost ready to close our auction, the Auctria Launch Team has been most helpful in uploading our auction items\[82\], in guiding us through the setup parameters and in encouraging our team as we went live. From purchase, installation, implementation setup through close the TEAM was very responsive to our concerns. Given that this was the first time we used The Auctria application after more than 20 plus years of manual auctions it was wonderful to get rid of all the manual processes, paper shuffling, creation of e-mail winning notifications and payment follow-up effotts. Pros The support and encouragement of the Auctria Team (TEAM) made our implementation exceedingly successful. There were no surprises or “crashes.” The various screens were extremely easy to navigate. The search features were very user friendly especially the grouping feature. It was also very helpful that Auctria had a mirrored test version of our database so it was easy for our team to test all the functionality that we needed. Cons As a retired professional systems developer and senior I/T director I can confidently report that we didn’t experience and significant glitches or cons with Auctria’s software. Review Source Response from Auctria March 10, 2023 20 years of paper and leveling up to Auctria- gigantic thank you for trusting us. Double gigantic thank you for the detailed review. You are calling out one of our favorites too: setting up a test event with your own data and settings. ���� This comment --> " As a retired professional systems developer and senior I/T director I can confidently report that we didn't experience and significant glitches or cons with Auctria's software." JB Joan B. Chairperson, Monterey County Pops! Uncorked Online Fundraiser Music Used the software for: 6-12 months ### "Review of The Monterey County Pops! 2020 Uncorked! Online Fundraiser Using Auctria Software" February 8, 2021 5.0 Everyone ~ our board members, friends and family who bid on items and others who just checked us out ~ all were very impressed with the format and the ease of moving around the auction items and the readability of each of the pages. It was a very positive experience for all of us! Pros For me, as the Chairperson of the Uncorked! Fundraiser, I really appreciated the organization of all the categories. Everything about the software was thorough and comprehensive and included all the essential information on the bidders on the donation items. I loved the way the bidding was tracked and bidders were notified of their status. The Dashboard was so extremely useful for referencing important information quickly. All our board members were very enthusiastic about how wonderful the Auctria format was. In fact, at our last board meeting, they confirmed that they want to go forward with doing the same thing again with Auctria for our 2021 fundraiser~ it was such a positive experience! And I as the Chairperson, am especially grateful for the help that I received whenever I had a question ~ I got my answer via email right away! Super impressive! Cons Perhaps you could make it more clear that after a bidder wins an item, they need to go back and complete the transaction. A few of our bidders thought that since they had already submitted their credit card information, that their credit card would automatically be debited. After a week or so of non-payment, I had to remind them to go back on the website and complete the transaction. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing Auctria Another local fundraiser, Santa Lucia Highlands Wine Artisans Association, used Auctria and the excecutive director told me that she was very pleased with everything that Auctria did for them and she explained why. That was enough for me to settle on Auctria after a lot of comparison. Review Source Response from Auctria February 11, 2021 Thank you for taking the time to provide details here. This will certainly help others! Happy to read from the Chairperson, to the board members to the bidders all were delighted. Looks like you did lots of research and the referral from a local organization is kind. Your note here is very kind! Thank you for using Auctria. Hope you crushed your fundraising goal! Re: bidder close-out can be batched by the admin post event if there is a credit card on file. This give the organization much more control over the finances. If you want some help for next time please drop us an email hello@auctria.com. TG Tookie G. VP for Development Civic & Social Organization Used the software for: 2+ years ### "Poolesville Seniors Recommends Auctria's Online Auction Software" March 20, 2024 5.0 Auctria has transformed our auction. We are able to reach five times as many participants, more bidders and every year we produce more income. And we find that the option to donate if they decide not to bid is extremely lucrative. Pros User friendly both from the administrative and bidder point of view. Cons Online Help articles not always helpful and difficult to find solutions. Reason for choosing Auctria It seemed to be user friendly, flexible, adaptable to our needs and the price was affordable for our small organization. We are considering using the raffle function in 6 months. Review Source Response from Auctria March 21, 2024 5X MORE participants with Auctria- that's amazing!! Thanks for noting the ease of use from BOTH the admin and the bidder/guest. Both are so vital to the overall fundraising success. CE Christy E. Tech Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Auctria is the most affordable, most robust, easiest to use option out there" December 29, 2023 5.0 Pros The initial cost ($0 for under $10k profits) was the reason we tried Auctria. I was extremely surprised to find that the website editor had so many display options, so we were able to make the pages exactly the way we wanted. Customer service was also very helpful and available for questions. Cons Adding a bank account was slightly glitchy, although that could have been on our end - the admins were in different time zones trying to communicate X) Reason for choosing Auctria The free trial got us in and customizing. From there, we fell in love and were very glad we found it. Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) GiveSmart ended up taking way more money than we anticipated. And, it wasn't as easy and seamless as Auctria. Review Source Response from Auctria January 2, 2024 Christy, thanks for recognizing the website editor functionality. We want you to raise money AND raise awareness to your mission. A generic event website will not do that, Auctria will! 💚 LA Liz A. Marketing Coordinator Education Management Used the software for: 2+ years ### "Auctria made it easy" August 3, 2022 5.0 Pros We used the website, silent auction, and ticket raffle features. They were easy to set up, what questions I did have were quickly and accurately answered. Cons The reporting of the raffle ticket sales and activity is a bit cumbersome, it would be nice to have a single report that collated all ticket sales. Review Source Response from Auctria August 4, 2022 Thanks Liz for the title of this review "Auctria made it easy" - that's our goal each and every day to help amazing group like you raise money to help the community. I see you noted in this case it's education and so very valuable! Re: raffle tickets report, there are two, sales and individual activity report. I think the individual activity is what you may be seeking? Please drop us a note at hello@auctria.com so we can help or better answer your question for next time. LE Leslie E. Event Manager Events Services Used the software for: 2+ years ### "Auctria Fan" October 8, 2023 5.0 After using many different auction software programs I prefer Auctria hands down. It's easy to train volunteers how to use the program and whenever we have encountered a problem, Auctria has amazing customer service and troubleshooting. I actually just recommended them to an organization last night after using the software they had purchased. We encountered multiple problems all night and all of us were saying, "This would never happen with Auctria." Pros Auctria's functionality makes it a very efficient and user friendly software program. We run multiple auctions a month and by far Auctria is the easiest program we use. Cons I wish that on the dashboard there was a button for check in bidders so you don't have to start at bidders and then select check in bidders. Switched from [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) Ease of use of Auctria and the value for the money for our non profit clients. Review Source Response from Auctria October 12, 2023 Leslie, sounds like you are a super-fan! Also sounds like this is after experience with many other platforms and Auctria. It means a lot to us that you've not only found value in our platform, but also trust it for multiple non-profit clients. We're grateful for your support and confidence in us. Re: big check-in button, that's great feedback, thank you. Tell me a little more though, once you get to that page you can hang out there without having to re-select bidder->check in. Love to hear more, if you have time, please email | hello@auctria.com LH Lisa H. Silent Auction Chairperson Non-Profit Organization Management Used the software for: 1-2 years ### "Great, comprehensive silent auction platform which costs much less than other competitor platforms" March 15, 2023 5.0 We used Auctria for a school silent auction of 160 items with approximately 60 bidders netting over $20k profits. Pros Platform is intuitive, easy to use for listing auction items with photos / videos, creating displays, ticketing event / managing attendees, real-time app bidding, text messaging and emails to bidders, invoicing and payment processing. Auctria reference and help desk very responsive within one hour typically. Bidder participants were able to easily understand and feel comfortable entering bids into the app the same night of the auction. Cons Opt-out options for credit card storage. Reason for choosing Auctria We evaluated several other platforms that cost twice or four times more than Auctria without all these features and support - very happy with Auctria selection. Review Source Response from Auctria March 16, 2023 Lisa- you have listed all our favorite features! Happy to read you found it all intuitive and easy to use. The best part is you raised needed funds for education. Thanks for making the community better each day! ���� re: the credit cards, there are few options that you can turn on or off. If you want additional help or clarification drop us an email hello@auctria.com JM Judith M. Director of Resource Development Non-Profit Organization Management Used the software for: 2+ years ### "The best deal in town!" December 4, 2019 5.0 This is an excellent product/solution for event management. It is very easy to teach new volunteers or staff to use it, and it does everything we need for our auction event that much more expensive packages have. I often recommend this to other nonprofits. Tremendous value for the price! Pros The ease of use, user friendly. The tutorials are straightforward and support team is superb! Whenever something new is introduced (not a frequent issue, but there have been a couple of updates in the 5 years I have used it), the support team is VERY responsive. And works to get answers and help when needed. The Stripe integration is excellent, and the website set up is very, very easy for a non-web designer. Also love the history within each bidder file. Reports are great. It's fast and works VERY well in the flurry of an auction or other fundraising event. The fluidity of issuing statements (email or hard copy) has proven valuable in collecting donation pledges/receivables MUCH faster. Cons I would like to be able to label an event something other than an "Auction" and sometimes use other terminology such as "Guest" instead of "Bidder". This was the first time I used the software for a $0 ticket price event (totally paid for by sponsorships) and some of the wording on the online sign up was awkward. Will be interested in seeing if there is a better way to set that up next time. Reason for choosing Auctria Extremely competitive with all the functionality we need, and the price point is perfect. I sourced this product in a previous job, it was excellent then, and I was very excited to come back to it in my current position. Review Source Response from Auctria December 9, 2019 Judith, 5 years and 5-stars across the board! Thanks for taking the time to leave such a detailed review. I'm SURE this will help others understand your usage of Auctria and how it can help other groups with an auction-event-fundraiser. Re: website titles reach out to our support team- we are getting ready to launch a brand-new designer beginning 2020 that I hope will make you even happier. If you want to use right now we can do a one-off-beta for you. Email hello@auctria.com or in-app messaging. Hope you crush all your fundraising goals! Cecil B. Treasurer/Webmaster Non-Profit Organization Management Used the software for: 2+ years ### "Auctria is Outstanding" September 26, 2019 5.0 Auctria is very open to suggestions for improvement. Most importantly they ALWAYS answer questions about issues or problems in a VERY prompt manner using their online chat tool. Pros This is a great package for running silent, online auctions as well as managing event registration and ticket sales. We were looking for a reasonably priced solution to run our annual UN-Gala fundraising event. We looked at a lot of different packages. Auctria was clearly the best for the money. We use it to sell tickets and register guests/bidders. To run the online/silent auction, the live auction and the fund-a-need auction at the event. And to checkout winning bidders at the end of the night. Cons Actually, I don't dislike anything about the software. I wish someone / somewhere would come up with a good way of entering fund-a-need auction bids in real time so that the bids don't get lost in the transcription. Reason for choosing Auctria Functionality for the price. And if I had known how great their support was going to be in advance, I would have added that to the selection reason. Review Source Response from Auctria October 3, 2019 Thanks Cecil for the detailed review. Really enjoy reading how you used so many features to run the entire auction event for Palmetto Animal Assisted Life Services UN-Gala. As you described the continuity throughout the entire event remains all on one platform for streamlined efficiency. As of now, as you stated the fund a need does require a spotter and entering the information to the system. Note: the development team has fund-a-need optimizer on the list, I'll add your +1. Follow us on Facebook and Twitter as we post all enhancements as they roll out. Thanks also for the shout out to the support team, I will share your feedback. Hope all your bids soar! SB Sydney B. President of the Board Arts and Crafts Used the software for: 1-2 years ### "Auctria made us look GREAT!" April 19, 2023 5.0 Super positive. We got some quick help in the very beginning, but the app was so easy to use, we didn't need any more than the initial intro! Pros It was so easy to use, to experiment with, to fix things that didn't look right. The ability to register not only bidders but also donors AND cash donors at the end, reporting options. This was an amazing app, well worth the money! Cons Some of the reports were a little clunky or didn't give us the information we were looking for. Review Source Response from Auctria April 24, 2023 YAY- Auctria made you look great. Love the simple review here with 5/5 stars up and down the board. This --> The ability to register not only bidders but also donors AND cash donors at the end, reporting options. This was an amazing app, well worth the money! 💚 So glad you were able to raise money for your cause! Thanks for using Auctria, thanks for taking the time to leave a review. See you for your next event! QW Quinn W. Development Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Fantastic service" September 8, 2020 5.0 We were able to put our whole event website and catalog together in less than a week, and when we ran into any issues, the incredible help team went above and beyond, at one point working late into the night with us to get everything ready in time. Once we saw how good our auction looked, we upped our goal by $5K, and then went live. Auctria is more than a great value, it's a fantastic tool for any virtual fundraiser!! Pros The most fun feature was that everyone could see bids happen in real time! We hit our goal, and many of our supporters let us know that they had tons of fun seeing bids roll in, so I consider seeing the bids in real time to be an important motivator for hitting our goal. The most useful feature was the mass upload function for photos and descriptions. We had 500 items, and could never have launched on time without this feature! Cons The backend portal to build the website was a bit limited — for example, I would have liked to be able to change the colors on the Donate buttons to match the rest of our custom colors. However, it was still better than what I saw with other products, and once we got the hang of it, it was easy to use. Alternatives considered [BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing Auctria The batch upload function was our primary reason for choosing Auctria, but in addition to that, the user experience was so much more refined, streamlined, and customizable, and the pricing was much more affordable, so more of our funds went toward our mission. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) OneCause really messed up my last event, with no way to fix it, and cost 20x more than Auctria. We're a smal organization, so the pricetag was too much for us, but at the time we thought it might increase our revenue from paper bid sheets and wanted to give it a try. Using Auctria was an easy switch because we didn't need the live auction functionality, and now that I've used it, I think we'll continue with Auctria for all events in the future. Review Source Response from Auctria September 14, 2020 Thank you Quinn for the very detailed review. I do hope this will help others make a favorable decision to use Auctria. "We hit our goall" is the what we love reading the most! fyi- yes, you can edit the donate button colors on the website, if you want help for next time (or if you have the website still up for ongoing donations) email us hello@auctria.com and we can help. VR Verified Reviewer Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Auctria gets 5 Stars" October 24, 2022 5.0 Auctria solved our issue two years in a row for our annual fundraiser and how to market it, orchestrate it and collect payments. Pros I liked the auction capabilities, easy payment processing and the stellar customer service Cons It's a bit complicated and has more that I need. I wish there were more videos that explained all the functions of the site. Reason for choosing Auctria It was a referral from a local fundraising events company Review Source Response from Auctria November 2, 2022 Two year running! "Auctria solved our issue two years in a row for our annual fundraiser and how to market it, orchestrate it and collect payments." We JUST uploaded a full stack of walkthrough videos. We realize this is a little to late for you now, next time! RS Rhynda S. Corporate & Community Engagement Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Auctria Delivers" September 8, 2023 5.0 We run several fundraising events a year and Auctria has made life easier all the way around. Pros As a nonprofit, it's difficult to find software that fits our needs. Auctria delivers. I have used others in the past that were cumbersome, not user friendly, and limited. Auctria handles every aspect of our events in an easy, straightforward way. Cons I, personally, have not experienced anything i would improve. Review Source Response from Auctria September 11, 2023 Rhynda! Thank you for sharing your experience regarding the simplicity and usability of Auctria. THIS is what we strive for. Thanks for taking the time to leave a review. Hope this helps understand our passion for helping the heroes raise money. AP Amanda P. Office and Events Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Great Program for Small Non Profit" October 9, 2022 4.0 Their customer service is top notch! They are very responsive to answering questions and problem solving in the moment at an event. Pros I love that it is so customizable! It really can be whatever you want it to be! Use as many or as little features as you want. Cons I would like the texting to be a little less clunky. Our users have the most complaints about that feature. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing Auctria Pricing. We realized that all the features that people liked on OneCause can be implemented with Auctria. Review Source Response from Auctria October 10, 2022 Thanks for noting the features in Auctria are a great value. Small and larger organizations can bot raise lots of money for lots of incredible causes. Thanks for taking the time to leave a review and the kind shout-out to the support team "Their customer service is top notch! They are very responsive to answering questions and problem solving in the moment at an event." PM Pam M. Finance Manager Law Practice Used the software for: Less than 6 months ### "2022 fundraising dinner" May 12, 2022 4.0 Other than not being able to trust the training webinars have the most up-to-date information, the software was wasy to use. Pros Buyers and bidders found the system easy to use and navigate. Checking volunteers reported the software was very easy to learn and use. Cons I used the training webinars instructions to do initial set up of sponsorships. When they system wasn't working correctly, I called the help desk thinking maybe I missed a step. The help desk person told me that while I had followed the instructions correctly, the training webinars gave outdated information, then provided me with updated instructions. This wasted several hours of my time; watching the webinar, setting up the system per instructions, trying to troubleshoot, then calling, and finally implementing the correct procedure. Alternatives considered [SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/) Reason for choosing Auctria Advice of Auctioneer that Auctira was easier to use for a small non-profit without a dedicated fundraising staff. Switched from [SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/) Advice of Auctioneer company Review Source Response from Auctria May 13, 2022 Oh Pam, so sorry for your frustration. We are constantly updating the platform for peak performance. We will review the video and make adjustments. Thanks for sharing. On the other hand love reading that your buyers and bidders found the platform very easy to use. Thanks for using Auctria. GM Gail M. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Snooty Giggles Black Dog Friday Auction" December 13, 2022 5.0 We are a small non-profit animal rescue with a significant number of followers. This allows us to run online auctions and have all the mechanics automated. Highly recommend. The only suggestion is to have a lower price point for orgs like ours who don't use the platform more than once or twice a year. I think we paid $360 for our annual use. Pros Product is so easy to set up and use. Feature rich, very intuitive. Makes running a large online auction with 300+ bidders, 50+ items super easy. We are a non-profit so having this platform to facilitate our events is great. Recommend Auctria for all non-profits and organizations to facilitate creative fundraising. Cons The only additional feature is to have a super easy, automated way to identify winning bidder milestones. We offered prizes for our 100th, 150th, 200th bidder and so on. Had to do it semi-manually. Would be nice to set those milestone events during an auction and have Auctria notify like it notifies bids, outbid, highest bid, ect. Reason for choosing Auctria Not applicable Review Source Response from Auctria December 16, 2022 Gail! First, LOVE the name of your auction fundraiser, Snooty Giggles Black Dog Friday Auction. Second, thanks for stating the the set-up and use was "so easy". This is the primary concern auction coordinators have and your review is a really nice endorsement. Thanks for the feedback on the milestone bid prizes, this will be shared with the development team. Thank you so much for taking the time to leave a review. We appreciate you. ���� Similar Products Featured