# Page 4 | Auctria Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Auctria the right Auction solution for you? Explore 527 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112910/Auctria/reviews

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Auctria

4.8 (527)

[View alternatives](https://www.capterra.com/p/112910/Auctria/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Auctria

## Showing most helpful reviews

Showing 76-100 of 527 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Julie B.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Extremely happy with process and results!"

May 13, 2022

5.0

We wanted to hold a online auction for our PTO fundraiser but didnt have money or time for some of the big suppliers out there. Auctira was perfect fit for us -- it had the features and functions we needed at the reduced rate due to our lower projected volume. I would definitely recommend it to other small outfits for online auctions. We did not use many of the other features, but this format worked great.

Pros

Setup was very easy to follow. Online help was accurate and helpful. I basically ran the entire thing myself and it was manageable. The look and feel to users was great and there were no challenges from either side during the auction itself.

Cons

The website building tool was a little klugy to figure out at first, but I liked the end results and was able to build it and modify it as needed during the auction window.

Alternatives considered

[BiddingOwl.com](https://www.capterra.com/p/130932/BiddingOwl-com/)[Fundraise Up](https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/)

Reason for choosing Auctria

Like being able to sell tickets to event as donatino mechanism AND have online and raffle prizes within same system. Very easy for users to use and very helpful for admin to set up and operate.

Review Source

Response from Auctria

May 16, 2022

Julie, we can hear your enthusiasm through this review! Thanks for sharing your experience. Hope you use Auctria for many years to come. Thanks for fundraising for education. Thanks for taking the time to leave this review.

VJ

Valerie J.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "One of the Best Customer Service I've ever experienced"

March 1, 2022

5.0

Again, this is our second year. The support cannot be overstated. The feedback we got from participants in the Auction all mentioned -How fun the Auction was! Everyone was very engaged. The check out was practically seamless-even for many of our (much older/non tech saavy participants) We asked for guidance on several issues (length of the Auction bidding, kick-off) and all advice was spot-on! We made a very ambitious goal of $25,000. We were absolutely thrilled.

Pros

Auctria site is very easy to set up and use. This is the Second year we have used this site. It is very intuitive and the Help features are (surprise) really helpful. We had an Emerald plan and found the Concierge service to be extraordinary! So quick. A couple of times we had issues (user errors) and COncierge (Mostly Elizabeth Thorn) was quick to answer and extremely helpful.

Cons

There is a little glitch at check out-people have to check that they agree with the terms -however there is no box.

Reason for choosing Auctria

Recommendations from others.

Review Source

Response from Auctria

March 2, 2022

Congratulations on hitting your goal, YOU are the hero! Thanks for the shout-out to the concierge team, we will celebrate Elizabeth! Thanks for using Auctria.

LT

Liz T.  
Advisor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "So basic anyone can use it!"

February 27, 2024

5.0

We reviewed other online auction programs but Auctria is by far the best one we found.

Pros

I appreciate how easy it is to set up an auction, create the Home page, and obtain a URL that drives donors and bidders to the site. I like that the program compiles and on-going list of donors and bidders from each auction so that each year it is easy to send information about new auctions. I especially like that there is a way to set a goal for each auction that is visible for everyone that access the auction.

Cons

There is a slight learning curve but nothing that cannot be overcome in a matter of minutes.

Reason for choosing Auctria

It seems that there are always hidden costs for some online auction sites. Auctria is upfront with the price and it is easy to pay for the cost with the success of the auction.

Review Source

Response from Auctria

February 28, 2024

THIS --> "So basic anyone can use it! Thanks for remarking about the ease of use. This helps us help others believe it when we say "it's easy". Also thanks for recognizing the transparency on our pricing. Everything is fully published and no need to be caught by surprise. Thanks for using Auctria for multiple years Liz.

EG

Elizabeth G.  
Chair, Silent Auction  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Reasonably Priced Software Product!"

December 11, 2019

5.0

A+ experience. A great product.

Pros

Auctria has thought of just about everything needed for a Silent Auction. Gift certificates, display sheets, bid sheets, receipts, and online catalogs. Everything prints from the system seamlessly. They have kept up with technology by adding online features. The ability to text winners s added in the last few years has made our auction close out so much smoother. Technical support is incredibly responsive -- I usually have a response within an hour or two on the rare occasion I have a problem.

Cons

Some of the functionality is buried too deep- or requires an additional step --especially on Auction close out. Since I use the close out only once a year for an annual auction, sometimes I find I can't easily find a particular function during the craziness of check out. For example, when you put in a bidder for check out only their total comes up -- not their individual items. It took awhile to figure out how to find their list of items they actually won.

Reason for choosing Auctria

Auctria had the best overall features and seemed to have thought through all the elements of an auction more fully than the other products we were considering at the time.

Review Source

Response from Auctria

December 18, 2019

So nice to read reviews from admin's like you, Elizabeth, that have used Auctria for multiple years. Thanks for the loyalty and the 10/10 likelihood to recommend. That means a lot! Truly appreciate the feedback on closeout. We did run a webinar on this topic, it is available at any time for playback-- however we did not cover this exact feature. We will consider doing so for the next one. If you CAN attend a webinar live we do open it to questions & answers at the end. Hope to 'see' you online. Hope you crush all your fundraising goals at North Parish of North Andover.

JL

Jillian L.  
PTC Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Liberty Elementary School Carnival Silent Auction"

October 25, 2022

5.0

It was very good. I now know that we need to preview the items prior to live bidding and offer incentives for pre-registration.

Pros

The webpage was great, and very user friendly for bidders. Even our elderly community was able to navigate it.

Cons

I wish there was an option for bidders to set a max bid that will automatically raise their bids on items when they have been outbid until they reach their pre-set max bid. I also wish at the end of the auction in the printing section there was an option to print the catalog for unsold items only so we can continue to solicit those items and show the picture, the export function does not show the pictures of the items.

Reason for choosing Auctria

Gala bid didn't offer as many options and customizations, and One Cause was too expensive.

Review Source

Response from Auctria

November 2, 2022

People ask us ALL the time, will our elderly population be able to use Auctria. LOVE you unsolicited answer here " The webpage was great, and very user friendly for bidders. Even our elderly community was able to navigate it." By the way- YES, Auctria does have a feature for Max Bid. That is set-up on the auction setting first, then the bidder can max bid as you described. (need help for next time- reach us hello@auctria.com) Thanks for sharing your experience Jillian. Hope you crushed the fundraising goal.

CH

Christina H.  
Foundation Director  
Fund-Raising  
Used the software for: Less than 6 months

### "Amazing software! Made our event wonderful!"

December 8, 2020

5.0

We were looking for usable, cost-effective software to help with our hybrid event during the pandemic. We appreciated the many video tutorials and the quick response during the week from customer service. We were not excited to see that prices are skyrocketing for next year (we paid $270 and are now going to have to pay for the same exact service at more than $600 next year!). Overall we are pleased with the software and are looking into using it again for our event next year (even if it is entirely in person).

Pros

Loved the ease of building the website for our auction event. Check-out for our patrons as well as for us the next day was absolutely seamless. I was very happy with the functionality and the reports were incredibly helpful. Customer service was AMAZING with answering our questions quickly. However, they are not available on weekends (when we had our event unfortunately).

Cons

I would have liked to have had better instruction regarding live auction items, integrating into a hybrid event (where not only online bidding is happening, but where in-person folks are also bidding online). We opened some of the live auction items for bidding at the same time online as our "silent auction" items. We closed all "silent auction" items at 8:00 pm while keeping the live auction items going individually at the end. However, every single live auction item closed at the same time (8:00 pm) as the rest of the auction, right in the middle of bidding! Upon inspection, the live auction items did not have the same close time as the silent auction so we couldn't figure out what happened. A quick fix of extending out the entire auction to 10:00 pm and MANUALLY re-opening our live auction items took care of it, but we had some confused in-person bidders for about 10 minutes. That was very frustrating. There was no customer service available on weekends.

Review Source

Response from Auctria

December 15, 2020

Thanks for noting how easy the ease in building the website and check-out. Sorry you had a few bumps Christina. Auctria does monitor support for urgent issues on the weekend, should you need to in the future PLEASE reach out. Hope you crushed your fundraising goal!

Kate R.  
Former Development Director  
Fund-Raising  
Used the software for: 1-2 years

### "For the price, it can't be beat"

September 13, 2019

5.0

We used a different software for our first paddle raise fundraiser and it was sort of a disaster. It didn't have the functionalities that Auctria does, like sending out automatic receipts and customizable website. This year we're working on adding the mobile auction feature to increase our money raised.

Pros

Honestly, the price. It is SO much less expensive and has most of the same bells and whistles as more expensive software. It accomplished everything we needed.

Cons

The aesthetics of the site design could use some work. It would be amazing if it integrated smoothly with a more established web-building platform like Squarespace or Wix, but I realize that would likely affect the price.

Alternatives considered

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

Reason for choosing Auctria

Price

Switched from

[Charity Auctions Today](https://www.capterra.com/p/127254/Charity-Auctions-Today/)

The price, and Charity Auctions Today seemed to get frustrated with our learning curve in learning the software. There are also more resources to get help for Auctria.

Review Source

Response from Auctria

September 16, 2019

Thanks Kate for taking the time to leave a review. I'm already looking forward to your continued success with your next auction utilizing the mobile app. FYI, in the Welcome Back to Fall 2019 webinar we talk about some best practices with the mobile app. The webinar ran in August (and can be viewed for playback; and we are conducting another live webinar, same content 9/25. Webinars are open to everyone and always free. Are you referring to the dedicated auction website? If so, I have good news- this is being upgraded right now and in final testing. Please reach out if we can provide any additional help, hello@auctria.com

MB

Molly B.  
Development Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Auctria Review"

October 14, 2019

5.0

Overall, Auctria helped run our auction smoother. Now that I have used it once, using it in the future will be a lot easier. The price is unbeatable for what you get.

Pros

The software is very easy to use. Check in and check out was easy for people to pick up.

Cons

I didn't like that checkout didn't include what the items where. Check out people had to go to the bidder profile and then to checkout. There is a lot of features which is wonderful but it would have been nice to have someone consult us before so we knew what features we needed and others that we didn't. The software is not very user friendly to individuals that have visual difficulties. When you invert the colors, it is very hard to see buttons.

Alternatives considered

[Silent Auction Pro](https://www.capterra.com/p/92365/Silent-Auction-Pro/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[Panorama](https://www.capterra.com/p/166550/Panorama/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Reason for choosing Auctria

The price of Auctria was great and it had all the features I wanted. We did not want to go to a full mobile bidding auction. Auctria allowed us to still do the paper bid sheets but made putting the auction together easy with the printing and check out features.

Review Source

Response from Auctria

October 15, 2019

Thank Molly for using Auctria for fundraising with Clarity Clinic of SW Wisconsin, LTD. Happy to read that you find check in and checkout easy. Please reach to our support team for help using any features. Email: hello@auctria.com or in-app messaging. We truly want you to have the best auction fundraising experience possible. Regarding checkout and items is a bit upsetting, this is the core of the platform streamlining donor-item-bidding-checkout. During checkout all items, donations, for sale purchases are on the checkout screens as well as bidder statements. By default bidder Bidder statements will show all the activity: items won, purchases, donations and payments from bidders. Bidder statements can be further modified to include or exclude: item description, item value, & tax deductible status. Thanks for taking the time to leave these details so we can help. Hope all your future bids soar!

JL

Jodi L.  
loan officer  
Real Estate  
Used the software for: Less than 6 months

### "New User Ease"

June 23, 2024

5.0

very good, we will keep using it for our next project

Pros

very easy to access and walks you through the whole process of starting your auction

Cons

so many steps and figuring out what minimum steps is tough

Review Source

Response from Auctria

August 5, 2024

Thanks for using Auctria, thanks for planning to use it for your future fundraising.

ME

Morgan E.  
Development Manager  
Human Resources  
Used the software for: 2+ years

### "Great Software for your $$"

June 21, 2022

4.0

Overall, I believe my experience is positive. It's pretty straight forward

Pros

I appreciate how helpful the support team is! Any time I have question, I can reach out to the support team, find a pre-recorded training, or search through the resource database.

Cons

I think it would be better if the dataminer reports were more user friendly. I often end up pulling many contacts that I don't need and have to sift through for hours to piece together what I was actually looking for.

Reason for choosing Auctria

I wasn't apart of the transition to auctria

Review Source

Response from Auctria

June 30, 2022

Thanks for taking the time to leave a review. Happy to read the support team and recorded training was helpful. Re: reports, did you know you can add/delete columns and save views? If you need further help please email us hello@auctria.com Thanks for noting that using Auctria was straightforward.

SJ

Sara J.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Auctria is great."

June 27, 2022

5.0

We like Auctria and have been using it for our auctions twice a year for almost 8 years.

Pros

Auctria is very user friendly and intuitive. I love the ability to host a silent online auction with online bidding. Or the option to have the silent auction bidding done via text messaging.

Cons

I do find some features harder to navigate. but customer support is very helpful.

Review Source

Response from Auctria

June 30, 2022

8 years!! Thanks for the continued use. We appreciate you, Sara. Love to know more about which features you referenced navigating, we are always looking to improve. Drop us an email hello@auctria.com

MB

Michael B.  
volunteer  
Education Management  
Used the software for: Less than 6 months

### "Good enough for who it's for"

November 13, 2023

2.0

I can't say I'd recommend it unless you were really strapped for options and willing to put in the hours it takes to get proficient with this software. It really shouldn't be this hard but there you are.

Pros

It will function. The ability to sell tickets, manage auctions, and create websites is in there...somewhere. It's not a well thought out product but it will get the job done...sort of.

Cons

Where to begin. There is a power of confusion to the user interface that I have not seen since Windows ME. It's like they built the system and people who were very versed in the design approved it but then every time a user complained about not being able to find something they decided a bright primary color was the solution to terrible design organization. USER TESTING is the phrase you'll want to be Googling and how to conduct it without bias. CARD SORT would also be an outstanding exercise in navigational layout. Honestly, the program does have some handy features but you've seemingly done your best to obfuscate them. It shouldn't take someone with a CFRE to navigate this software but I've watched someone with a CFRE use it and even they were befuddled. Your educational videos are a good start to trying to remedy unintuitive design but my they are hard to watch. Please normalize the volume for the sake of all who are forced to watch. Your product had potential but it certainly could benefit from some design and direction help. I know my review is probably just one out of millions but I write it in the vain hope that someone somewhere sits down to actually take these words to heart and makes a change for the better.

Review Source

Response from Auctria

November 29, 2023

Hi Michael. We are genuinely disappointed to read that Auctria didn't meet your expectations. We do rely on feedback to continuously improve. If you would like to continue the conversation with specifics drop us an email: hello@auctria.com. Thanks in advance for your time.

MB

Meaghan B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Online Auction Success!"

March 19, 2024

5.0

Pros

We appreciated the ease of use of the Auctria platform for both the organization and administration of our online auction, as well as for the account set-up and use by our bidding community. It's very user friendly, clear, and sharable. The price for the services rendered and ease of use makes it feel like a deal!

Cons

Just navigating some of the organization around payment and communication after, but very small hurdles that come with the variety of options and the community we work with.

Alternatives considered

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Auctria

Price, other nonprofit reviews and ease of use.

Review Source

Response from Auctria

March 21, 2024

Friendly! That's so nice to read to read that the bidding community found the use of Auctria to clear and sharable. Thanks for using Auctria for multiple years.💚

VR

Vanessa R.  
Development and communications specialist  
Education Management  
Used the software for: Less than 6 months

### "Auctria works"

April 29, 2023

4.0

Very positive! This was my first time using it for a fundraiser event and I think I’ll be much better prepared for our next years event using auctria.

Pros

The website integration with sales and donations is incredible. I also loved the online auction catalog. Auctria is a bit complex to use, but once you get started it’s easier and easier to get the hang of. I love the batch credit card checkout process — made it super easy to collect outstanding balances in seconds!

Cons

Some of the reports are a bit complicated to use

Review Source

Response from Auctria

May 12, 2023

Vanessa, thanks for describing your experience with Batch Check Out. That's one of our favorite features too! LOVE this,--> ... my first time using it for a fundraiser event and I think I'll be much better prepared for our next years event using Auctria. (can't wait to see what you do next!) If you want help with reports, drop us an email, happy to help hello@auctria.com. You can add & remove fields, filter, sort and export as excel and csv. Thanks for your time.

CB

Christina B.  
Volunteer  
Fund-Raising  
Used the software for: 2+ years

### "I recommend Auctria to nonprofits"

July 27, 2023

5.0

Over 10 years using Auctria and no plans to look for a replacement. I have done fundraising for multiple non profits and I always convert us to Auctria (often from spreadsheets or paper).

Pros

Ease of use, value for money. I used it for in person charity auctions for years and it saved us a lot of work. When we pivoted to more online fundraising it became indispensable. The website option and ease of use was huge for me as I don't have much website design experience. The customer service is the best I've ever experienced. Answers to questions happen FAST and they are extremely knowledgeable and helpful.

Cons

I think the website design options could be a little simpler and a little more dynamic, more like Squarespace.

Review Source

Response from Auctria

August 1, 2023

10 years AND 5-stars across the board. Thank you Christina for the review and sharing your experience. Thank you for using Auctria for multiple nonprofits. YOU are the hero out there making the community better each day.

KW

Kelsey W.  
Volunteer  
Fund-Raising  
Used the software for: 2+ years

### "Auctria Rocks!!"

November 27, 2022

5.0

Wonderful!!

Pros

Ease of set upPhoto uploadingBidding processCustomer support

Cons

Setting bid timing .... messed up a couple times. Customer support jumped right it in!

Alternatives considered

[32auctions](https://www.capterra.com/p/173097/32auctions/)

Reason for choosing Auctria

Pricing, ease of use, photo uploading, customer support

Review Source

Response from Auctria

November 30, 2022

Thanks for sharing ease of use! This information is so helpful to others. Thanks for the shout out to the support team too. Hope you crushed the fundraising goal with Auctria.����

KM

Karen M.  
VP Finance  
Fund-Raising  
Used the software for: 2+ years

### "Auctria is Amazing!"

October 12, 2018

5.0

Check out for our gala was always the most stressful part of the event. Auctria makes us look like pros. No more waiting in lines divided by the alphabet; any volunteer station can help any guest. There are no more piles of paper to sort and add the bids by hand. We honestly have very short lines at checkout which makes our last impression of the evening a good impression. In additions, we now have a great database of information about all aspects of our gala.

Pros

Auctria is so easy to use which is very important. My favorite feature is the amazing customer service. We've used Auctria for 4 years and Auctria makes improvements every year. They don't just make changes, they make IMPROVEMENTS. They incorporate the changes in a suttle way so we aren't completely re-training our volunteers every year, we just have to point out the new features.

Cons

The first year most of the credit cards were rejected because of the processor. The next year Auctria incorporated Authorize.net which enabled a variety of processors to work with Auctria. We used the processor we normally use for processing cards online and everything went smoothly.

Review Source

Response from Auctria

October 16, 2018

THANK YOU for this feedback "Auctria makes us look like pros." and "Auctria is Amazing" Thanks for the 4-year review! We are humbled by your kind words yet pleased to read you enjoy all the new features and updates. Fun Fact: we started Auctria because we volunteered to run an auction fundraiser many years ago and they were using pencil & paper & nothing else! There had to be a better way! Happy to read you too have eliminated the check-out lines and put smiles on your bidders faces at the end of the night! Truly we appreciate all feedback and use it daily to make each event even better than the previous one.

ZH

Zackary H.  
Banking Committee  
Music  
Used the software for: Less than 6 months

### "Great for our nonprofit!"

October 2, 2019

5.0

Auctria increased the productivity of our 2019 annual fundraiser dramatically. This year we had 70% of last year’s attendance, and made $300 more than what we made gross last year. We were able to save time during check-in and checkout as the guests were processed before and after our auction. Our event stayed on time, and was even five minutes ahead of schedule for a while. Guests made comments about how professional our operation was and were impressed with the quickness and ease with which we handled their information. The reports we were able to generate regarding income helped us to understand how much money we had made very quickly, even before the evening had ended, so we were able to report our winnings to the guests to let them know how much they had helped us. Auctria is an amazing software for small nonprofit organizations that cannot afford to pay the exorbitant fees of other auction software companies. I one hundred percent would recommend this to another organization, and we will definitely be using it for all of our events in the future.

Pros

I liked how easy the software was to use, learn, and teach. It had a great user interface and is very organized, with options to easily create reports. This makes data sharing an easy process.

Cons

There was not a lot to dislike about the Auctria software. It was well described and demonstrated on the website, easy to understand, easy to purchase and implement. I really cannot think of anything I dislike.

Alternatives considered

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Reason for choosing Auctria

Auctria fit within our organization’s budget for the event. It was described and demonstrated very well on the website, and we were able to get a lot of information about the product without having to schedule a consultation. I appreciated this greatly, as the process saved me a lot of time compared to what I had to go through with other companies that withheld the cost of their service and what their service provided. Auctria takes a modern approach to auction management and I appreciate the DIY support that greatly improved our event.

Review Source

Response from Auctria

October 3, 2019

Thanks Zackary for taking the time to leave really genuine and detailed comments. You said it all so nicely! Hope you crush all your future fundraising goals.

LS

Laura S.  
Benefit Co-Chair  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A fantastic tool in the toolbox!"

October 29, 2019

5.0

I took great comfort in knowing that myself and my co-chair could work seamlessly on this same tool, and all information would be up to date with her/my entries. The dashboard was also a nice recap to share with the Board our progress toward our fundraising and ticket sales goals.

Pros

I loved the standardized collection and cross-reference of donors, items, and online ticket purchasing. I also liked the tracking of incomes and expenses as it made the wrap-up of the event very easy. I also liked the new slide-show of item images for the online catalog. Next time I would like to take advantage of the pre-bidding, online!!

Cons

I wish there were a place to have Sponsors submit their logos, and a dedicated field for them to indicate how they would like to be referenced on a "Sponsor Board". This is a very small thing, but when entering an item or a bid or other elements, it would be nice for the save button to be at the bottom of the screen as well, as that is the natural place for a user to look, instead of having to scroll back to the top and look on the right-hand side for the "save" button.

Reason for choosing Auctria

Specifically, the online ticket sales along with the item inventory were key in our choice of Auctria! Other options included PayPal, EventBright, RSVPify, and TicketLeap - all of which had the same or higher credit card and software fees, and none of which provided the support for donations, sponsorship tracking, and (on to the next step) thank you's!!

Review Source

Response from Auctria

November 5, 2019

Love that your love the "standardized collection and cross-reference of donors, items, and online ticket purchasing". We truly mean it when we say the entire auction is streamlined and you described this so well! I will share your +1 for the lower save button with our dev team. Your very kind comments motivate us each day to help groups fundraise for all the beautiful causes. Hope all your fundraising is grand-slam!

KB

Katie B.  
Auction Chair  
Primary/Secondary Education  
Used the software for: 2+ years

### "First Virtual Silent/Live Auction"

June 14, 2020

5.0

We were hugely successful in our fundraiser this year. We raised the most money ever. We learned so much through this process, and will surely use Auctria for our future auction fundraisers. I have already recommended this program to other schools in similar circumstances to our own.

Pros

The updated edition of the Auctria program allowed us to make an attractive website where people could find lots of information about our event from a countdown to fundraising thermometer, ticket purchase, item catalogue and video footage. We were able to integrate the software into our first ever virtual auction. We utilized many features of the Auctria program, as well as, new features. We used the features for raffles, silent, live auction as well as cash donations. It was easy to use, and when we encountered issues or questions, we just reached out to the Auctria team for clarification and support. They were quick to respond and helped us navigate going virtual.

Cons

Sometimes our team struggled to understand some of the features of the software or how to integrate features into the website. In these circumstances, the Auctria team answered our questions or assisted our team in developing a solution that fit our needs.

Reason for choosing Auctria

We chose Auctria for the combination of price and features available that suited our needs.

Review Source

Response from Auctria

June 16, 2020

Wow Katie. Thanks for your time in leaving a detailed review. This will surely help others understand both the power and flexibility of Auctria. So happy to read you raised the most money ever. Congratulations on a job well done by you and your team! Thanks for the referral to others-that is the best compliment we can receive.

PD

Pam D.  
Auction Co-Chair  
Non-Profit Organization Management  
Used the software for: 2+ years

### "On-line bidding"

November 20, 2022

4.0

It's good & serves our needs.

Pros

That data is shown as soon as it happens during the live bidding.

Cons

Not enough options to adjust items we need in reports. Would like to be able to start with everything and then hone down as needed. Now, I can't have item info. associated with donor info, buyer info., etc. I also think that the category list for the catalog is so small it's almost unreadable.

Review Source

Response from Auctria

November 29, 2022

Thanks for using Auctria for multiple years, for multiple event fundraisers. ���� Glad you like the dynamic view of live data. re: reports, there dozens of pre-set reports as you noted, are you aware that you can add and remove fields to those reports to further customize. Reach out hello@auctria.com, we can help! also, love to know more about the category list small type specifically where you are referring to- feedback so so very important to us, again, hello@auctria.com

RW

Robin W.  
Bookkeeper  
Education Management  
Used the software for: 2+ years

### "We have used for several years, it's very helpful for our yearly fundraising auction"

June 13, 2023

5.0

Auctria is a website I highly recommend to anyone doing yearly events like we do. I like that the data base of donors is available to review and access and the ease of using the platform makes it quick to refresh our memory from the previous year how the program works when the event comes around.

Pros

I like that all the information from previous years is available to review and even transfer to the current years event.

Cons

Some reports could be easier generated and donated items could made easier to transfer from previous years fundraiser events to current year.

Reason for choosing Auctria

The price was reasonable and the functionality of it made it easy to teach others how to use it every year.

Review Source

Response from Auctria

June 16, 2023

Thank you for using Auctria for multiple years and for multiple event fundraisers. Thanks for noting the availability of data from year to year make things easier for you. re: Transfering Items, that's pretty easy with the Copy Items button, it's a push, not a pull from the old event to the new one. If you get stuck or think we can improve there please email us, hello@auctria.com. We are always looking to improve.

MG

Mary G.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A Winner"

December 5, 2022

5.0

We have been able to increase our revenues for the most part for our on-line auction. People find it very easy to use and with the software you are able to set up an attractive looking auction as well.

Pros

We use the software mostly for on-line auction and will continue to use it because our supporters love it. Fast, easy, great optics and the support is there if we need it. The banking and reporting is excellent.

Cons

We find that the user manual is not always up to date or easy to use. So much material and the problem is if you are not using the software every day (for us its only two times a year) you forget and need to again go through the not so friendly user guide. We decided to pay extra for hands on Auctria help which for a NFP Charity is not ideal, but necessary.

Reason for choosing Auctria

Far better functionality, look and feel more attractive. Great reviews.

Switched from

[Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)

Functionality just was not there.

Review Source

Response from Auctria

December 9, 2022

Thanks for sharing that the supporters "love it". Many times we are asked, will our audience know what to do? and this is a clear to answer that question. Re: User Guide outdated, help us improve please, email us the page(s) so we can adjust ASAP. Appreciate you taking the time to leave a review, Mary. Best of luck fundraising for the next event!

KW

Karen W.  
Auction Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Used 2× and very successful "

May 16, 2022

5.0

During these years of being unable to have inperson events this software has made fundraising possible. We will continue to use it for a more hybrid event now that we a meeting again.

Pros

We have a mostly senior congregation and our people were able to navigate our auction website quite well. The help team were able to steer me whenever I got stuck.

Cons

I struggled with some aspects but was usually able to work them out. I like having easy click on links on the homepage and needed help adding them. Also a little frustrating that the website looked different on a mobile than on a computer.

Review Source

Response from Auctria

May 17, 2022

Karen, your insight her is VERY valuable! Frequently orgs ask us, can our senior population figure this out?? Looks like your answer is a very confident yes. Thanks for sharing! Thanks for taking the time to leave a review.

MM

Molly M.  
Event Coordinator  
Events Services  
Used the software for: 6-12 months

### "Love Auctria!"

November 7, 2022

5.0

Comparing to other software platforms, the offering is wide and complete. Customization far surpasses other platforms.

Pros

Robust software, very intuitive, wide offering of customization and a ton of reporting for the client

Cons

It's almost too much but then I learned how to build a little better and it's amazing

Reason for choosing Auctria

price point and offering package

Review Source

Response from Auctria

November 14, 2022

We love you too! When an events company chooses Auctria for multiple events we understand you are seeking a stable, effective and easy to use platform. Thank you for choosing Auctria for your clients.

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