# Page 5 | Auctria Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Auctria the right Auction solution for you? Explore 527 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/112910/Auctria/reviews

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Auctria

4.8 (527)

[View alternatives](https://www.capterra.com/p/112910/Auctria/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Auctria

## Showing most helpful reviews

Showing 101-125 of 527 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Mary M.  
Director of US Operations  
Hospital & Health Care  
Used the software for: 2+ years

### "Lots of bang for the buck"

March 24, 2020

5.0

We are a small non-profit without a lot of resources. We needed a robust and accurate solution to help us produce our gala which usually attracts 400 guests. Auctria provides the tools we needed to accomplish that without making a huge investment.

Pros

We have an annual gala with ticket sales, silent auction, and more. Auctria has a lot of functionality including online sales, online auction, forms, reports, and an event website editor. You can also send messages based on different criteria to your guests. Was able to create invoices that were automatically sent out after online purchases through the event website. The price is quite low for all the functionality. We used the online messaging feature to get technical support many times (included) and the response time was pretty quick, within hours.

Cons

The user interface took some getting used to. It would be great to have a way to integrate with a CRM. We use Salesforce and there is a lot of data entry to keep our systems in sync. The online bidding during our event was a little complicated. May be a lot for someone without any exposure to setting up these kinds of websites.

Reason for choosing Auctria

Too much customization (time) with Salesforce Events App.

Review Source

Response from Auctria

March 25, 2020

Love your title of the review "lots of bang for the buck". As you stated, Auctria is full featured and glad to read yo used almost all! Thanks for taking the time to leave a detailed review Mary. 400+ guests is quite an undertaking, hope you crushed your goals.

TG

Tom G.  
Director of Advancement  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Critical to our fundraising efforts"

March 12, 2024

5.0

Fantastic. The platform allows multiple logins, allowing me to have assistants assigned to roles without imperilling my data. The Auctria team responds quickly to our inquiries for help or feature requests.

Pros

It can easily be tailored to our specific needs. It's intuitive, responds very quickly, allows multiple users, produces meaningful reports, allows me to easily monitor my auctions, and isn't overwhelmingly complex.

Cons

The customization of reports and Word-template printing isn't really all that easy to use and is a little limited in producing reports that look good (limited fonts, hard to preview). The gift certificates and catalogues print well, BUT if there are two or more donors for an item, it will only print ONE of the donor logos.

Alternatives considered

[32auctions](https://www.capterra.com/p/173097/32auctions/)

Review Source

Response from Auctria

March 14, 2024

Tom, thanks for rating 10/10 Liklihood to recommend stating Auctria is fantastic. Thanks for calling out the multiple login capability. This is SO important to keep all your data accurate for the entire team.

VR

Verified Reviewer  
Superhost  
Internet  
Used the software for: Less than 6 months

### "Great Value"

December 9, 2018

4.0

This software was an incredible value for the money. We use it as a fundraising tool, so volunteers are the ones using it. That meant there wasn't a lot of training time and we had to rely on each other and the user guide. While there were some bumps, given our own limitations, it was a good buy and allowed us to maximize the fundraiser.

Pros

The reporting functions were invaluable in helping us to stay on track. The printing functions just by themselves saved us hours of volunteer time that otherwise would have had to have been done manually.

Cons

I had trouble customizing the public website portion of our event. To be fair, I did not have time to reach out to customer support, who may have been able to help me. Also, the breadcrumbs at the top of the page were not actually breadcrumbs, and were sometimes confusing. It would have been nice to have some additional filter functions, as much of the date carried over year to year and it wasn't always easy to locate what was relevant to this year's event. For example the dashboard gave us the total number of bidders in the system, which was three times the number of tickets sold for the event. Finally, the import/export functions were not as smooth as hoped.

Review Source

Response from Auctria

December 10, 2018

Thanks for the review. Love reading that hours were saved using Auctria for the bid sheets. We know how valuable a volunteer's time can be. Happy to help you with some of the bumps you experienced. Message us in-app or hello@auctria.com at any time.

SL

Sharon L.  
Voluteer  
Religious Institutions  
Used the software for: 2+ years

### "Auctria helped us move on-line"

July 14, 2020

5.0

Best auction software I've ever used. We've used it for three years for an in person auction. We had to go all on-line this year due to the pandemic, so for many of our participants, it was their first time to really interact with the website. We got rave reviews and comments like why would we ever do this any other way.

Pros

This software is amazing - it does absolutely everything I need it to. This is my fourth year using Auctria, and every year I discover an easier way to do something in the program. They continually improve the software, and it is clear they listen to their customers' needs.

Cons

I was reminded in helping a new user from another church that it can be a little tough to find some of the tools and menus until you get used to it and learn all the terminology.

Review Source

Response from Auctria

July 16, 2020

Love reading "Best auction software I've ever used." and that this comes from a 3x user is quite powerful. Wow Sharon- your detailed review and comparison with other platforms is extremely helpful. Thanks for taking the time to share. Hope you crush your fundraising goal!

DL

Di L.  
volunteer  
Education Management  
Used the software for: 2+ years

### "Love the Auctria product!"

December 19, 2022

5.0

Your support staff made this such an easy and painless transition. You were always there to answer our initial questions and to hold our hands as we launched this exciting new approach to our fundraising event.

Pros

Covid forced our organization to pivot and explore alternative means of presenting our Silent Auction items, which are part of our larger Festival of Trees event. Not only did Auctria make this the easiest pivot ever, the end results are incredible. Our net profit grew by leaps and bounds, and our bidding audience was expanded throughout our entire community. That helped introduce more participants to our event. After Covid, we unanimously voted to stick with the on-line auction. Thanks Auctria!

Cons

No. We were happy with all of the features we utilized.

Reason for choosing Auctria

We had observed a sister Soroptimist club in Montana utilize your product, and we held a zoom meeting with them to explore this option. They were so pleased with their outcome, it was a no-brainer for us to give you a try as well. So glad we did!

Review Source

Response from Auctria

January 5, 2023

The goal of an event fundraiser is to 1/raise money, 2/ raise awareness. Looks like you did both with this comment " Our net profit grew by leaps and bounds, and our bidding audience was expanded throughout our entire community. That helped introduce more participants to our event." Thank you, thank you for the first hand experience with Auctria. (we love you too!)

RF

Ryan F.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "First Time User"

December 4, 2022

4.0

It was an overall positive experience and I know I'll be able to use a lot more of its functionality next year. We didn't know we could use the app to run the tickets for the event and used a different product for that. This was our first Gala and we learned a lot in the process. Will most likely be using this product again next time.

Pros

I found the software rather user friendly and easy to understand how to load information.

Cons

It would have been nice if there was a better format to print out auction item descriptions. I ended up having to duplicate a lot of work coming up with my own format on powerpoint that I thought looked a lot nicer to display the items at the auction.It was also not user friendly for winning bidders on their phones with the app to get to their cart to pay for the items at checkout. I had to help almost every winning bidder.

Reason for choosing Auctria

Two of our Board members had used Auctria before at a different organization and recommended it.

Review Source

Response from Auctria

December 6, 2022

Thanks for using Auctria to fundraise for Bethany's Butterflies. You and the team did a great job on the event website, great use of color, images and video. Happy to read you will use Auctria again. re: collections, love to learn more where the bidders got tripped up. There is a Pay Now button on the email statements that takes them to a secure payment pay to load a credit card or use Apple Pay/Google Pay. If a credit card is is already on file an admin can run a batch checkout. Still there are a few more options, happy to help for the next event. Please drop us an email hello@auctria.com

SS

Sarah S.  
Treasurer  
Civic & Social Organization  
Used the software for: 2+ years

### "Easy to use and full of options"

May 18, 2019

5.0

Our non-profit organization has used Auctria for 5 years and each year we learn more and more about what it offers. The manual is easy to follow and, as the Treasurer, the variety of financial reports are wonderful.

Pros

There are so many options to make our fundraising event successful including helping us build a website and making online catalogs for our auctions. I also like that there are several ways to get to the same destination. You don’t have to click on one option, there are many hyperlinks that can get you where you need to be.

Cons

We have used this software for several years but this year was the first time we attempted to register credit cards at check-in. That part went very well, but when we added winning bids and other activity to the bidder profile we did not realize it would charge their card at that moment, if we didn’t enter the bid in a certain way. We also had one user who, when processing card payments, would charge the donor the processing fee, so we had to go back and refund each of them, which was time consuming. This was a learning curve for us and something we should have read in the Manual before we attempted it. We easily resolved it and now we know exactly what to do for next year.

Review Source

Response from Auctria

May 21, 2019

5 years with Auctria!! Thanks for allowing us to serve your auction fundraising needs. Happy to read you use more and more features each year- we recently released the mobile bidding app for Apple & Android devices. Reach out if you want more information- email: hello@auctria.com. Sarah, we hope your future bids soar!

JS

Jessica S.  
School auction committee member  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Lifesaver for our school’s fundraising "

June 29, 2020

5.0

Pros

Our school had been using fundraising software that was extremely old and risky to continue using. Auctria provides so many options for such a great price! Our first year, we only used it to keep track of our items and donors, and to check out. This year, due to COVID, we expanded our use to include online auctions, creation of the event website, and processing payments. Auctria allows multiple users so each person on our committee has become “experts” at certain functions of Auctria :) Auctria customer service is FANTASTIC. They reply to my inquiries within minutes, it seems!! They know their stuff so we never feel alone with their product. Can’t say enough good things about their customer service!

Cons

I really cannot think of any cons at this moment.

Review Source

Response from Auctria

July 9, 2020

Reading your review title "Lifesaver for school's fundraising" makes our hearts swell. We know it can be challenging to fundraise in the shadow of COVID. As you stated the Auctria platform already had in place online options that have been used for years by many thousands of groups. So glad you were able to pivot so smoothly with us. Congratulations on your fundraising efforts Jessica!

TH

Thomas H.  
Co-President  
Education Management  
Used the software for: 1-2 years

### "Powerful fundraising tool"

February 7, 2024

5.0

Overall experience has been very positive. It is not the most admin friendly back end, but the library of videos and customer service are excellent.

Pros

The ability to deliver an online auction, as well as sell event tickets, is second to none. It has a broad range of customization tools. The end user experience is simple and well delivered.

Cons

The website editor is fairly difficult to learn. And the back end customization tools, while powerful, are almost overwhelming. I also feel the credit card processing fees are a bit too costly.

Switched from

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Auctria was a lower cost and met the same needs

Review Source

Response from Auctria

February 15, 2024

Thanks for the note "The ability to deliver an online auction, as well as sell event tickets, is second to none." We are glad you found the platform to raise money and save money at the same time.

RC

Renee C.  
Auction Chair  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Auctions Made Easy"

May 13, 2019

5.0

I just finished my 6th auction using Auctria, and will happily be renewing my account for next year's auction. Every year they have added new features or tweaked current features so that the software is more robust and easy to use. Tech support is responsive and clear in their answers, and the help documents are easily accessible and clearly written. It has made the entire process of putting on our auction much simpler and fun!

Pros

We needed an easier way to check our bidders in and out than on paper with a calculator. We got much more with this software. It scales to handle any size auction and offers features to not only check your bidders in and out, but build a website, print the catalogs, print the bid sheets, and anything else you'd like to be able to do for your auction. And it's easy to use once you are familiar with the user interface.

Cons

It took some time getting familiar with how things work in the software to become comfortable with it.

Review Source

Response from Auctria

May 15, 2019

6 years with Auctria-- thanks Renee!! love the name of your event! Love even more your detailed review. Happy to read that you use all our favorite features: bidder management, dedicated website, catalogs, bid sheets. Yes, as you noted Auctria is always adding new features. The newest is the mobile application- this night be worth checking out for such an fun, activity filled, large event such as yours. When using bidders get immediate outbid notifications and can rebid directly from their mobile devices. Learn more here: from the main Auctria website, navigate to the top drop-down-->Learning Resources--> Fundraiser Article. Or reach out hello@auctria.com for more help. Hope all your future bids soar!

RF

Richard F.  
Executive Director  
Religious Institutions  
Used the software for: 2+ years

### "Each year is better than the last."

November 27, 2022

5.0

Bottom line: Aftera decade of consistent fund raising auctions, we have now consistently outperformed the prior year for four years running.

Pros

It makes it easy to stay in contact with our bidders and donors from year to year.

Cons

During the chaos of the acutal live auction (with a live auctioneer) we don't try to keep Auctria up to date in real time. We have multiple recorders taking notes who reconcile at the end of the evening for the live items. This happens quickly and we close out within an hour. I don't know if it would be better if we figured out how to keep up with the live event.

Reason for choosing Auctria

Recommendations from other churches.

Review Source

Response from Auctria

November 30, 2022

LOVE hearing from church groups that use Auctria, especially using year over year. Gives others a real-feel from your review. This -->"After a decade of consistent fund raising auctions, we have now consistently outperformed the prior year for four years running." Congratulations!! re: live auction - sounds like you are doing it like all our other groups. You really only need the Final Bid, no reason to record in the system the live activity in between. Thanks for taking the time to leave a detailed review Richard, we appreciate you and all the efforts for fundraising to make the world a little better and brighter!

GL

Gina L.  
PTA Volunteer  
Education Management  
Used the software for: 1-2 years

### "Faubion School PTA has had an exceptional experience with Auctria software!"

February 28, 2018

5.0

Our school auction takes place every spring, does profit every year and sustains our PTA budget through the following year. We make enough to need a software system but we don't make enough to spend bookoo bucks on it. Auctria does everything we need including -\*organizing and selling items \*offering receipts to donors and buyers \*offering customizable website that is easy to create and share \*allowing for many check out options including online, in person and push text notifications \*option to pass credit card fees on to buyer so that our school can keep more money for our kids. Auctria is the only software that we will use going forward and I highly recommend!!!

Pros

Easy to use and train others to use, many customizable options for sellable items, website is awesome and tutorials on creating website are very helpful, cost is the lowest in the industry which is much needed for our non-profit school event. We used Auctria at our annual school auction this year and it did everything we needed and more for a fraction of the software that we have used in the past. Hint -- there is also a way to pass on credit card sales fees to credit card users which saved us those fees. HIGHLY RECOMMEND!!!!

Cons

Our auction chair had a few questions and couldn't find a number to call. She emailed and got a response back in 24 hours, which is their promise. For what it's worth, our software company before this one had the same policy and cost 10 times more so I don't feel like this is a deal breaker for us.

Review Source

Response from Auctria

March 5, 2018

Gina, thanks for providing such a detailed review. I'm certain there are lots of others out there that can benefit from your expert analysis and HINTS! Also, thanks for fundraising for education!

DP

David P.  
Stewardship team co-chair  
Religious Institutions  
Used the software for: 2+ years

### "Have been using Auctria several years for our annual online auction"

November 21, 2022

5.0

Also, Auctria tracks everything needed to do a successful auction... from tracking donors, items and bids to final invoicing and payments. With the Emerald plan we had six people set up as admins, all entering information.

Pros

The tech support is amazing! They helped with every question via email or text in a very short time period.

Cons

Some settings were a bit obscure, but the online user guide and tech support explained what was needed to know.

Review Source

Response from Auctria

November 28, 2022

Love reading reviews from Unitarian Universalist groups! Thanks for using Auctria for multiple years David. Thanks for the shout-out to the support team, we think they are amazing too!

DH

Diane H.  
Catalogue manager  
Religious Institutions  
Used the software for: 2+ years

### "Great way to up you auction earnings."

October 31, 2022

4.0

The biggest growth in our auction has been through the silent auction. People were able to bid from home, anytime. We had been putting items out on tables with bid sheets. We were able to increase the time available to bid from 1 evening to 10 days. Bids got higher, and we started getting more donations for our auction. During Covid, we even learned how to have our live auction online.

Pros

It is easy to set up the catalog. Love the new randomize feature for the items. It prevents a string of similar items or the same donors. The user's ability to view the catalog in its entirety or by categories (such as Art, Sporting Goods, or whatever grouping you want to use.

Cons

Setting up the home page takes time. Acutria uses some terms that I don't always understand. But, with time, it becomes intuitive

Review Source

Response from Auctria

November 4, 2022

Thanks for sharing this part of your fundraising story. "We were able to increase the time available to bid from 1 evening to 10 days. Bids got higher, and we started getting more donations for our auction. " Happy tor read you like the new randomize feature, that was added based upon feedback. We appreciate each and every review. Thanks for taking the time to leave one here Diane.

KS

Katie S.  
Director  
Education Management  
Used the software for: 2+ years

### "We love this software. A couple minor changes and it would be perfect. "

March 23, 2022

5.0

Great!

Pros

We like the ease of use for both administrators and the bidders.

Cons

We would like for there to be options for bidders to remain anonymous rather than an all public and all anonymous. Some like to bid against their friends and drive up the bids, some don’t want to bid against friends and want to be anonymous. Currently it’s an all or nothing thing. Secondly, the max bid would be better if it only put your bid to the next highest increment. Then if someone else bids it goes one increment higher until it hits your max bod. Other softwares we have used have this and it makes the bidding process more fun for those that like it and also makes it super easy for those that want to bid and walk away for a bit.

Review Source

Response from Auctria

March 29, 2022

Katie, we love that you love the Auctria platform. Thank you SO much for the feedback regarding the bidding anonymity options. We are working on the next version of Auctria and will share your comments with the development team. When you share it helps us grow stronger. For that we are grateful!

GN

Gail N.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Fund Raising Software"

April 7, 2019

5.0

We have saved money not hiring someone to help fun our fundraisers and we are doing a better job the company we hired. It is very time consuming for the person in charge of the software.. It would be hard to replace me in doing this job after I have done it for 2 years. Huge learning curve.

Pros

It links everything for running a fundraiser into one area. Ticket sales, live and silent auctions and donations. We can now do our own check in and check out at the event where we had been paying a company to do it and they were doing a very poor job. People attending our fundriaser have commented on the smooth check in and out process now that we are doing it ourselves with this software.

Cons

It take a lot of time to learn to do the different things in the software. I spend hours each year learning how to use it and setting it up and training others. Could have a more user interface.

Review Source

Response from Auctria

April 9, 2019

Thanks Gail for taking the time to leave a review. We are always striving to improve Auctria and that means adding new features- we know this can make it seem more complicated however we hope it also makes Auctria more full featured. Quick tip- there are several levels of user access so you can safely share the auction workload. Glad to read that Auctria was able to streamline your auction process and help raise more money for your cause. Starting this month Auctria is conducting live webinars on using Auctria. These will be preserved for playback. Feel free to share with any new team members. For more information reach out hello@auctria.com.

LH

Lesley H.  
Treasurer  
Civic & Social Organization  
Used the software for: 6-12 months

### "Auctria for non-profit"

November 27, 2023

5.0

This was our second auction with auctria. It went really smooth and set up was easy once we learned all the settings.

Pros

Easy to set up, good value for what we needed, ran itself once auction started

Cons

Doesn’t automatically charge the winning bidders so if they don’t follow through we had to contact them. This was a minor problem. Not enough template design choices

Reason for choosing Auctria

Better price than others with lots of useful functionality. No hidden fees.

Switched from

[BetterWorld](https://www.capterra.com/p/237618/BetterWorld/)

Betterworld offered free auctions but had hidden fees partway through that could only be eliminated by paying a high dollar amount for a year of service. Auctria had no hidden fees and was a more affordable price for our nonprofit

Review Source

Response from Auctria

December 5, 2023

Thanks for calling out that Free is never free with other platforms. Yes, Auctria is very transparent with our pricing here on Capterra and our website. 💚 Keep in mind you can always start from a core and change out your colors, your images, your video and so much more! Lesley- Tell us more about what type of template you are looking for- we are always adding new ones. email -hello@auctria.com

SP

Steven P.  
Board Member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Software for an Auction"

April 21, 2023

5.0

The experience was wonderful and the Launch team were invaluable.

Pros

The software was wonderful in preparing for and managing our event. We especially valued the support we received through the "Launch" service. The Launch service was extremely helpful and the experts who supported us were very knowledgeable and prompt.

Cons

Where we only use the software once a year for our annual auction, it was a bit difficult to remember where to go to navigate the software.

Review Source

Response from Auctria

April 24, 2023

Thanks for specifying how Auctria's Launch was a great value. We appreciate the specific information in a review like this. This makes us smile --> The experience was wonderful and the Launch team were invaluable.💚

WP

Wendy P.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "Auctria saved our nonprofit during COVID"

June 22, 2022

5.0

I love Auctria and will continue to use it. I also recommend it to all of my fundraising friends.

Pros

This product is easy to use for both the organization and the customers.

Cons

When I was first using it only having email support was challenging. I understand there are more options now. I struggled at first, but they always replied quickly and got me going again.

Reason for choosing Auctria

I chose Auctria at first for the price, then the ease of use, and the superior service.

Review Source

Response from Auctria

June 22, 2022

"I also recommend it to all my fundraising friends" is the ultimate review response! Thank you for this kind note. Wendy, thanks for sharing your ease of use and your experience with our support team. This is very helpful for those that are considering using Auctria.

SF

Sally-Ann F.  
team leader  
Religious Institutions  
Used the software for: 1-2 years

### "Church Auction "

December 1, 2020

5.0

Last year was our first time we used the program. We found the program easy to use and the support we got from the company was great. This year we were faced with a virtual auction due to COVID-19. Using Auctria we made the transition from live to virtual with few problems. We were happy to learn that our older members would easily use the program for the online/silent auction. We had a night of zoom/live auction that went well. This year we had a lot more bidders and made twice as much money as we had budgeted! Auctria gave us the confidence that we could do this.

Pros

It was easy to learn how to use the program. We liked the examples of other auctions. Our team learned from the webinars. The company always answered our questions in a timely manner.

Cons

I really can't think of any thing we did not like about this.

Reason for choosing Auctria

We looked into Austria and found it easy to use and cheaper. We got recommendations from other churches who used it.

Review Source

Response from Auctria

December 3, 2020

Thanks for taking the time to leave these kind words. The remark "We were happy to learn that our older members would easily use the program for the online/silent auction." Many people ask us about this and happy to read your real-life experience. Thanks so much for sharing Sally-Ann.

JD

Jean D.  
Willard Gala and Auction Committee  
Primary/Secondary Education  
Used the software for: 2+ years

### "Ran a multi-prong auction and gala with ease"

June 8, 2019

5.0

Our goal as a team was to reduce the amount of time we spent running our event this year, and because so much data already existed in the Auctria database we were able to do that.

Pros

We ran a multi-prong auction and gala using Auctria. We used it to handle every method by which we took in money with ease. It was easy to walk into as a new school volunteer once I saw all the data history from the past 4 years that existed. We copied auction items, donors, ticket classes over from prior years. All the categorization of different types of revenue that existed made it really easy to pull off all the different things we wanted to do.

Cons

Since we closed different parts of the fundraising effort at different times, it would have been nice to be able to shut down different pages of the fundraising website. For instance, we are still selling tickets to parent led signup parties, but the online auction itself is closed and the gala is over. Those pages have to stay up to be able to sell signup party tickets.

Review Source

Response from Auctria

June 17, 2019

LOVE reading that you took over from a previous auction team member with ease! Year over year auctions benefit tremendously with streamlined input efforts to copy previous data. Hope all your future bids soar! There are lots of options on item types that may help streamline the post-auction sales you are managing. Reach out hello@auctria.com if you want help.

AL

Angelique L.  
Event Marketing and Management  
Events Services  
Used the software for: 1-2 years

### "Excellent product - continue to recommend to new clients"

November 18, 2020

5.0

Excellent. I have used it with every client this year in providing exceptional online fundraising events and been very pleased with the results.

Pros

It is easy to use once you get the hang of it (short learning curve). Website building features are easy to understand and pretty robust. Lots of reports available for those who need to slice and dice data, fees are reasonable for what you get. Simple for customers to use, the mobile app works well and the customizable email function is very useful. I also like that they seem to be constantly improving the product and looking to evolve as the needs of their customer base change.

Cons

Sometimes finding answers to questions in the online manual can be a bit difficult/cumbersome. They do not have a help desk you can call, everything is done online, which when you are in a BIG hurry can be a bit frustrating. However, I have always received a response within a few hours at most and the answers are well thought out and complete. In addition, I believe they recently provided an add-on for additional customer service, but I have not used it to date.

Reason for choosing Auctria

I can't remember the laundry list of platforms I reviewed (it was 20+ companies), but I do remember the reason I choose Auctria was a combination of lower overall fees and functionality.

Review Source

Response from Auctria

November 20, 2020

Angelique, thanks for choosing Auctria for multiple clients. A referral is the most sincere form of flattery and we are thrilled to read your kind words! Thanks for using and recommending Auctria.

DS

Diane S.  
Treasurer  
Fund-Raising  
Used the software for: 2+ years

### "Best auction software available "

April 28, 2019

5.0

This software has given us the ability to take our live fundraising events to a new level. We are able to automate most of our auction functions and with the guest statements that it creates, we look very professional to our guests who receive their event statements at the end of the event detailing all their purchases and donations. It’s made check-in and check-out much more streamlined and smoother. At the end of the event, we are able to instantly analyze where we made our money . Guests are able to self-register online at a dedicated event website saving a lot of data entry time . The only cost is the low annual subscription, no additional fees. They are always improving the software and have a great online user guide. I highly recommend this software!

Pros

A tremendous value, with lots of customization available to meet most any organization’s needs. 1) ability to sell tickets online thru a custom website for each event, 2) host an online auction or live event 3) supports multiple users simultaneously 4) low annual cost and ability to run multiple events a year 5) supports credit card processing thru Stripe which enables you to store credit card information at registration and charge at the end of the event and send emailed statements to your guests 6) great financial reports to know where you made money 7) a new app that allows your guests to bid on auction items thru their phone

Cons

Nothing! It is very easy to use, even for new users.

Review Source

gY

gail Y.  
Quilt Auction Volunteer  
Textiles  
Used the software for: Less than 6 months

### "Smiling Valley Quilters - FOWL Quilt Auction"

July 3, 2022

4.0

Great experience! The online auction made developing a website simple for us local quilters who were raising money for our new library.

Pros

Extracting Excel Spreadsheets was not only a time saver but provided quick and accurate reports. We were able to extract a spreadsheet of the winning bidders as soon as the auction closed. For the most part, it was user friendly for first time user.

Cons

It was challenging inserting and sizing photos. Would have been helpful to include a column in the winning bidder spreadsheet of which winners paid prior to distribution. There were a few winning bidders who did not make their payment prior to picking up their item.

Reason for choosing Auctria

Highly recommended by Kiwanis

Review Source

Response from Auctria

July 6, 2022

Congratulations to the quilters for raising money for the new library. (sounds so cozy!) Thanks for using Auctria. Thanks for the feedback re: the photos. The reports can be modified to include additional columns, if you want help doing so now, or for next time drop us an email hello@auctria.com

VR

Verified Reviewer  
Fundraiser  
Fund-Raising  
Used the software for: Less than 6 months

### "One Very Satisfied Customer"

September 26, 2018

5.0

Recently, I decided to host a one-time silent auction to benefit a cancer charity. I'd never done anything like this before. I knew I want to take bids online before the auction but had no clue on how to go about it. My first inclination was just to use Facebook, but I decided to do some Google research on the topic first. Google's most useful return was Auctria's user guide. There, I learned about "pre-bidding" and what all it entailed. I realized I needed an auction platform outside of Facebook, and, obviously, Auctria was at the top of my consideration list. What ultimately secured Auctria my business was their demo mode. I didn't have to pay for their service and merely hope for the best. I was able to use their platform before committing to purchase a license. Auctria's service was reasonably priced and user-friendly. The one time I needed Auctria's Customer Support Team, due to a bone-headed mistake on my part, they resolved the issue within minutes. My silent auction was (shockingly) a terrific success and that was in no-small-part to Auctria's platform.

Pros

Pro 1: Auctria allowed me to test their platform with their "lite license" before committing. Pro 2: Auctria's platform offers many features, including features I did not even realize I needed until my fundraising project was underway. Pro 3: Auctria's user guide was very detailed and allowed me to tackle practically every problem I encountered when creating my auction site. Pro 4: When I did need to contact customer support, they responded quickly and resolved my problems efficiently.

Cons

I did not encounter a con on this platform.

Review Source

Response from Auctria

October 3, 2018

"One Very Satisfied Customer" is a great title for this review! Thanks so much- we appreciate and recognize each and every customer for their uniqueness. More importantly for the work you do fundraising!

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