Barracuda Networks

Barracuda Backup Service

4.5 / 5 7 reviews


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Barracuda Networks
  • www.barracuda.com
  • Founded 2004
  • United States

About Barracuda Backup Service

Totally secure. Amazingly simple. Utterly reliable.


Barracuda Backup Service Features

  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

Barracuda Backup Service Reviews Recently Reviewed!


For the most part everything works as it should but other times it has issues with certain scenarios

Jul 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: very easy to use, setup and to understand. the Tech support is always available and the systems, though gets errors a lot, has not failed me when I need it at recovery

Cons: I get backup errors quite frequently when backing up hyper v, I have found thread on forums where tons of there have the same issue and Barracuda always blames Microsoft and says to contact them when I believe its a bug in barracuda that could be addressed

Overall: safe secure and efficient backup system

Backup that works

Mar 20, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The reports are nice to see exactly what is running overnight and if everything has issues. Restoring from the browser is simple.

Cons: As with most Barracuda products, the interface can be really slow and annoying to use. Random backup errors happen but their support can help with everything.

Backup gets the job done

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It has a good interface and is easy to get to backups. It usually doesnt have any issues and if it does, they are simple to fix.

Cons: The interface itself is very slow and restoring backups takes a lot longer than it should. Customer support can often be difficult to deal with.

Capterra-loader

Brilliant but very expensive

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that Barracuda have 3 data centres, 2 in the UK that replicate data between them so any data that has been lost due to a disaster can be recovered very quickly and restored onsite.

Cons: As this product is qualified using the amount of TB's you think you may need in the future for expansion, this makes the solution very expensive.

Overall: Great product but very expensive.

Easy to use Backup Software works with windows Mac and linux/unix

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy setup, easy to expand storage, You can do cloud or local storage. You can setup Replication to another Barracuda backup Device or to their cloud if you so choose

Cons: I wish the User could restore files they deleted by accident without contacting us to retrieve what they are missing. Mac, Linux/Unix setup is a little more work to setup once you figure it out it does make sense though.

Overall: Easy to backup and see status of backups as well as get notified if there is an issue with server or a backup job

Great solution..once you get it running

Jul 30, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The importance of a complete backup is imperative in today's environment. Me moved to Barracuda after a crash. Watching closely now to the backup files this product doesn't miss anything. It understands more than just our windows, but all of the apps we use.

Cons: Setup was tough. We do not have an IT "Team" so the learning curve was long. Now that we are up and going, it seems to be worth it. It is a bit pricey but a needed product

Barracuda Backup

Feb 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Comments: Barracuda Backup is our storage solution for a small business of about 60 employees. WE have several machines on it and it works well for what's needed. It warns about overages ahead of time to allow you to manage files and reduce the average. Don't like how you need the cloud based storage backup to rebuild a system and can't just use local backup