# Barracuda Backup Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Barracuda Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/112950/Barracuda-Backup-Service/alternatives

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# 

 Barracuda Backup Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Barracuda Backup

## What is Barracuda Backup?

Barracuda Backup offers businesses a flexible, reliable, and cost-effective solution to backup and restore data. Barracuda Backup can be deployed as a physical or virtual appliance on-premises, which acts as a backup target for data from a variety of different sources such as servers, virtual machines, databases, and applications.

## What is Barracuda Backup used for?

[Backup](https://www.capterra.com/backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Barracuda Backup

4.7 (21)

VS.

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting Price

Contact vendor

Starting Price

$1.5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (21)

Ease Of Use

4.7 (94)

Value For Money

3.8 (19)

Value For Money

4.7 (81)

Customer Service

4.4 (19)

Customer Service

4.7 (79)

## Barracuda Backup alternatives

[4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

[4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/)

Starting price

$6.00

Per User, Per Month

Highest Rated

[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

[Cohesity](https://www.capterra.com/p/166007/Cohesity/)

[4.6 (53)](https://www.capterra.com/p/166007/Cohesity/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/166007/Cohesity/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup Log

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Backup Scheduling

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Compression

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Reduction in the number of bits needed to represent data

Encryption

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Convert data into a code for security

Incremental Backup

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Copy only the new data that has been changed or created since the previous backup

Secure Data Storage

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Barracuda Backup 19 features

Verify the identity of users/devices to enable secure access

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Ability to handle large datasets

Ability to restore deleted, hidden, or lost data from an email server/system

Manage and store data in a database

Plan and implement business continuity measures in case of unforeseen events

Convert data into a code for security

Move files across different systems or networks

Copy only the new data that has been changed or created since the previous backup

Observe and track the demand, usage, progress or quality of a system, product, or user

Request two or more credentials to prove user's identity before granting access to systems

Create, manage, and track policies and procedures within an organization

Protects systems from ransomware attacks and mitigates attack risks

Securely stores data to prevent data loss or breaches

Web Access/Restoration

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Features

4.4 (21)

4.4

Based on 21 reviews

## Pricing

Value for money

3.8 (19)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.8 (19)

3.8

Based on 19 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.4 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (19)

4.4

Based on 19 reviews

## User reviews

Overall rating

4.7

Based on 21 reviews

Filter by rating

5(14)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SW

Stuart W.

IT Manager

Education Management

### "Simple to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 15, 2023

A good all round product, does what it suggests and the support experience is good.

Pros

The product is simple to use and implement. Management interface is good and easy to use.

Cons

Some restoration tasking can be a fiddle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mark S.

Director of Technology & Partnerships

Information Technology and Services

### "Not affordable for SMBs and low margins for MSPs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

September 6, 2022

Pros

We liked how automated it could be and ease of use.

Cons

Price and minimums. Most of our clients can't afford even our modest markup on this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DE

Daniel E.

Sr. Systems Administrator

Non-Profit Organization Management

### "Hardware needs a refresh but good interface"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 29, 2022

Overall the interface is intuitive and easy to navigate and the product functions as it should. Support is great when needed. Old technology is the bottleneck for restores and only 1 cloud replication destination are the big negatives. Restoring from the cloud is faster than a local restore which shouldn't be the case. I would come back as a customer if the two issues above were ever resolved. As it stands now, we won't be renewing and will be replacing the appliance with an alternative solution because of these limitations.

Pros

We really like the simplicity of looking at all the different aspects of the backup and restore areas. It's easy to navigate and simple to deploy. The confidence of the product is high after having used it for both large and small restore jobs and support is great when needed.

Cons

There are some areas that need improvement. The cost of the unit for what you get with what is available with current technology and knowing what is under the hood in those appliances is disappointing. For the price of a 4TB backup appliance, I would like to see NVMe or SSD at the least. Having spinning rust is just unacceptable. The internal hardware is just a basic desktop motherboard with 2 SATA drives. Not 5k worth of hardware. The offsite replication is another negative. The only option is AWS. They said 3 years ago that adding other cloud storage providers to the replication list was on their roadmap, but no apparent progress has been made in this area.

Reasons for choosing Barracuda Backup

At the time Barracuda backup was chosen because of its familiarity to the techs who had used it at previous options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lisa A.

Software Engineer

Transportation/Trucking/Railroad

### "Easy to set up and simple to use!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 27, 2022

Barracuda Backup Service is very simple to use and is best at providing complete protection against the threats and malware and their response system is also best that helps to remove the threats faster and quickly. They help the security teams to detect the threats faster understand them and prioritize the threats that are most important for our business and system.

Pros

Barracuda Backup Service has secured all our systems and is best at splitting the traffic and does not cause a burden on only one website. They automatically connect us to the required features and functions if want to use a VPN they will automatically connect us to the VPN office. The VPN runs very quickly using their features as there is no delay.

Cons

Barracuda Backup Service needs to make their system simplified and make their features updated and they should ensure the latest support to keep the backup system updated according to our current requirements. They should allow the features to be introduced on the android and IOS gadgets.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rica Mae D.

Documented-Information Officer

Construction

### "Barracuda Backup Service Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 31, 2021

Pros

I liked how Barracuda Backup team provide assistance to us when we encounter any problem or concern. Barracuda Backup is a very straightforward product for us dealing with company's backup scheduling and data management.

Cons

Providing more how to's, tips and tricks will be a good thing to do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Zyren Christian D.

IT Support Specialist

Information Technology and Services

### "Barracuda Backup Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 27, 2021

Pros

As part of IT Team we're tasked to do Businesses Contingency plan for any disaster or loss of any kind of data. With the help of Barracuda Backup, I can manage to proper data backup and recovery, and data encryption. Features like advanced security, advanced replication and instant data recovery really helps us to manage our plan for business Contingency

Cons

I didn't have anything to dislike about this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Danielle P.

Admin Assistant

Information Technology and Services

### "Barracuda Backup Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 22, 2021

Barracuda provided great customer service but the prices were a little higher than other vendors.

Pros

I like the fact that if a client went over their allotted amount of space that we'd receive an email notification which would then follow up with a new quote to charge for the new amount of space used.

Cons

There were multiple portals to access information, sometimes it got confusing know which portal was for which data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Gabriel P.

Electrical Engineer

Information Technology and Services

### "Very well built software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 1, 2021

The software is very complete, which allows access in addition to the backup services (which, by the way, obtains in addition to saving files in the clouds, also manages to recover a good part of lost files, without any major problems), making other access options available.

Pros

Wide range of features, which makes the software much more attractive.

Cons

The value leaves a little to be desired

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jerry A.

IT Systems Specialist

Museums and Institutions

### "Barracuda Backup works, and works right. It is what we needed."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 9, 2021

We had a Backup Exec solution, but it wasn't working for us. Barracuda Backup was exactly what we needed. It allowed us to backup all our physical servers, all our virtual servers, and all our databases. The system was extremely easy to setup. We have an on-site component that backs up everything, and all of that gets sent to the cloud. Restoring data is fast and easy. Working with Hyper-V virtual machines is straightforward, but there seems to be more compatibility with vSphere than with Hyper-V. With vSphere, you can spin up a VM on-site, but Hyper-V optiosn are only Cloud LiveBoot.

Pros

The system is extremely easy to setup. We set up the physical device in minutes, we set up and configured the cloud portion within hours, and were ready to go. Installing the agents on our servers was a snap, and it was quick and easy to verify that data was being backed up. The restore process was also quick and easy to verify.

Cons

It could work better with Hyper-V VMs. It seems to work better with vSphere than with Microsoft Hyper-V. Like LiveBoot for vSphere vs Cloud LiveBoot for Hyper-V.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Director

Automotive

### "Barracuda Backup Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 7, 2019

Pros

So very easy to use and manage. Initial setup is simple as are restorations of files.

Cons

We have not identified any drawbacks at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/112950/Barracuda-Backup-Service/reviews/)

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