--- title: "CareCloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareCloud Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/113010/CareCloud/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # CareCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CareCloud ## What is CareCloud? CareCloud is a cloud-based healthcare software platform that offers integrated solutions to streamline operations, improve patient outcomes, and grow practices. The platform includes electronic health records (EHR) for efficient patient data management and clinical workflows. The practice management module handles scheduling, billing, and reporting, while revenue cycle management (RCM) tools optimize reimbursements. CareCloud's telehealth solution enables remote patient connections, enhancing care access. ## What is CareCloud used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 112 user reviews Reviews sentiment Positive 62% Neutral 13% Negative 26% Pros & cons Intuitive and user-friendly design Unresponsive customer service Frequent technical disruptions Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareCloud?[Manage this product listing](https://www.g2.com/products/carecloud-carecloud-central/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareCloud 3.6 (112) VS. [4.3 (722)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (112) Ease Of Use 4.5 (722) Value For Money 3.3 (66) Value For Money 4.2 (591) Customer Service 3.4 (107) Customer Service 4.3 (658) ## CareCloud alternatives [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/113010/CareCloud/alternatives/) ## FAQs about CareCloud Overview ### What problems does CareCloud solve? CareCloud solves disconnected clinical, scheduling, and revenue-cycle workflows by linking patient check-in, appointment scheduling, charting, prescriptions, coding, claims review, denial follow-up, and collections in one system. Color-coded schedules, provider ordering, audit trails, dashboards, and reports help front-desk staff, clinicians, billers, and practice managers spot errors, track activity, and monitor financial trends. Answer based on 36 reviews Overview ### Which roles and teams benefit most from CareCloud? CareCloud is most used by practice managers, office administrators, and billing teams managing scheduling, patient intake, claims, and payment workflows. Physicians, physician assistants, and therapists rely on it to document visits and access patient records, while owners and executives monitor practice operations, revenue, and staff performance. Answer based on 83 reviews Overview ### What company size and industries is CareCloud built for? CareCloud is for medical practices, health systems, academic institutions, medical billing companies, and healthcare providers, with 90% of reviewers from small businesses. Medical Practice is the leading industry at 62%, followed by Hospital & Health Care at 13% and Mental Health Care at 9%. Enterprise reviewers account for 7%, while midsize businesses represent 3%. Answer based on 112 reviews Features and Usability ### What are the key features of CareCloud? CareCloud includes core EMR/EHR and practice management features, with patient charting, customizable templates, appointment scheduling, and patient records management. Its billing tools cover claims scrubbing, insurance eligibility verification, payment processing, and collections workflows. Differentiating capabilities include real-time reporting and configurable dashboards for practice and provider productivity. Answer based on 61 reviews Integrations ### Which third-party tools and platforms does CareCloud integrate with? CareCloud integrates with 9 third-party platforms, including CodoniX EHR, EHRYourWay, ICANotes, MD Logic, Optivate, Praxis EMR, Sevocity, TeleVox, and Vital Interaction. These integrations span EHR, practice management, and patient communication tools. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does CareCloud offer? CareCloud provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation serves as written reference material for setup and feature review. Answer based on 8 reviews Getting Started and Support ### What customer support options does CareCloud offer, and how do users rate the experience? CareCloud offers email/help desk, FAQ/forum, knowledge base, and phone support. User experiences are mixed: many describe staff as friendly, knowledgeable, and quick to respond or resolve issues, while others report long holds, unanswered calls or emails, closed cases, inconsistent follow-through, and difficulty obtaining help after implementation. Answer based on 51 reviews Features ### What features does CareCloud offer for medical practices? CareCloud offers an easy-to-learn, visually organized feature set for scheduling, billing, reporting, and practice workflows. Small practices and clinical staff often value color coding, provider ordering, analytics, and configurable dashboards. However, customization for notes and fields can feel limited or clunky, and some users report slow performance or inefficient charting tasks. Answer based on 36 reviews ## Pros and Cons Intuitive and user-friendly design 84% positive reviews out of 45 Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and intuitive layout. Unresponsive customer service 47% negative reviews out of 47 Most users comment customer support is unhelpful, slow to respond, and often fails to resolve reported problems. Frances C. Dr., 2 - 10 employees. "Approximately 10 attempts at customer service contact have been attempted in the last week and they have NOT responded at all." Frequent technical disruptions 77% negative reviews out of 31 Most users report bugs and issues, including crashes, slow performance, and recurring system outages disrupting workflow. ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra reviewers highlight these as the features buyers care about most when choosing appointment scheduling software: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) CareCloud supports **Appointment Management** and **Calendar Management**, giving teams the tools to organize bookings, manage provider availability, and keep schedules up to date. However, it does not offer **Online Booking**. Instead, it provides other important features that reviewers also value, including **Confirmations/Reminders** (**50%**) and **Mobile Access** (**51%**), helping businesses reduce missed appointments, stay connected on the go, and manage daily scheduling tasks more efficiently. Appointment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Claims Management 2.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Claims Scrubbing 3.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate CareCloud 71 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Admissions Management: Handle the registration and admission process for existing and new students - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - EMR/EHR: Create and securely store digital patient records - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Anesthesiologists: Software specialized for anesthesiologists - For Cardiologists: Intended to be used by cardiologists - For Family Medicine: For family practices - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Pain Management: Designed for pain management practices & departments - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Urgent Care: Designed for urgent care/emergency facilities. - For Urologists: Intended to be used by urologists. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Multiple Appointment Types: The ability to choose between different appointments in a selection. - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments. - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Waiting Time Tracking: Estimated waiting time in the queue --- Get Advice We can help you find the software with the features you need. Features 3.5 (97) 3.5 Based on 97 reviews ## Pricing Value for money 3.3 (66) Basic Contact us for custom pricing! It includes: - EHR - Patient Mangement Value for money 3.3 (66) 3.3 Based on 66 reviews ## Integrations [ EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[ Praxis EMR](https://www.capterra.com/p/29328/Praxis-EMR/)[ Sevocity](https://www.capterra.com/p/81297/Sevocity-EHR/)[ ICANotes](https://www.capterra.com/p/17102/ICANotes/)[ Vital Interaction](https://www.capterra.com/p/235541/Vital-Interaction/)[ CodoniX EHR](https://www.capterra.com/p/126287/CodoniXnotes/)[ Optivate](https://www.capterra.com/p/126266/EyeMD-EMR/)[ MD Logic](https://www.capterra.com/p/15892/MD-Logic-World-Wide-EHR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (107) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (107) 3.4 Based on 107 reviews ## User reviews Overall rating 3.6 Based on 112 reviews Filter by rating Counts reflect reviews available in this feed. 5(42) 4(26) 3(14) 2(8) 1(22) Mentioned topic Recent reviews first, then most helpful RE Reviewer Used the software for: 1-3 years ### "Care Cloud" 5.0 July 2, 2020 The company I work for has been with Care Cloud for over two years now. I love the program because it is very user friendly and is able to handle the work load of a busy practice. Pros The program is user friendly which makes it easy for us to train new staff. The customer service is above outstanding. Cons I don't have any cons at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer patient coordinator Used the software for: Less than 1 year ### "The CareCloud Carer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 i describe my overall experience with CareCloud as a positive and fruitful one. Pros CareCloud was a joy to use and very easy to navigate. It does a great job showing you where to go. Cons There aren't many cons to CareCloud but if i had one, its that it crashed on me ONCE but never again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner Used the software for: Less than 1 year ### "Worst choice since starting my own medical practice; I turned away from Carecloud after 2 months of " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 17, 2017 I am a solo practitioner in internal medicine. I used Athenahealth before Carecloud due to college's recommendation. But the feels for non closed loop orders were getting expensive so I looks for a program that won't charge me a dollar for each prescription. I was interested in Carecloud due to their App settings and made it look easy to document/chart. I should have known when they were trying to get me to sign their contract that I was in for a big diasppointment. They, the sales rep gave me a deadline to sign the contract with appealing price if I sign before the timeline. He got me on the phone with the big boss, also the same thing,' its the lowest price so sign now', like a used car dealer to seal a deal. I was a fool, $36,000 lost due to my stupid action signing that day. I will regret for the rest of my life. After 1 month of use, I knew this isnt what I wanted to uses going forward. I plan to make a youtube video showing how slow Carecloud is. Whenever patient calls for appointment or refill, it takes long time to pull up their charts and all patients complain ' why does it take so long to pull up my chart?' and we say it's our carecloud program... But that's just the tip of the iceburg. Here are the reasons I gave them for terminating with them. 1 - Promise to incorporate clients' suggestion for improvement to their platform is an empty promise. We have offered them pages upon pages of suggestions, of which exactly NONE have been incorporated in their promise of "updates" every 3 weeks. When challenged on this, the company brushed us off, saying "do you know how many providers we take care of?" Pretty clear that we, as a individual client, are not important. 2 - It may look organized but when actually using it, it forces you to move back and forth all day long between different organizational icons. Even the simplest task of ordering a patient's lab requires at least 5 minutes. It is the farthest from "user-friendly" that we can imagine!! 3 - By definition, an EMR is an ELECTRONIC medical record. Despite this, any documents that require the provider to initial or sign (all home health documentations, labs to be reviewed, etc.) need to be printed, then hand signed, then re-scanned into the computer. Be prepared to have your support staff spend an extra-ordinary amount of time managing this challenge. Again, our practice has asked CareCloud to address this concern several times without any indication that they will actually become a Pros initial look of it, looks different, but it is an illusion to believe that you will be better organized provider/front desk/reception with the App functionality. Cons cons: Slow, breaks down. Slow and shuts down. Jumping from app to app to just to see patient's insurance information, up coming appointment, and to see EOB, that is not allowed in carecloud. You have to download CMS program to see EOB. When claim has issues, it can sit in an app and none of your manager or carecloud will let you know that there is problem in you A/R, help you to solve problems. You are on your own. I almost went broke due to using their concierge service. No money was coming in.... Be prepared to get a loan or go broke with their billing services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrator Used the software for: 3-5 years ### "CareCloud EHR Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 13, 2025 Overall, we found it to be a very useful EHR for our needs. Providers and administrative team members enjoyed the user-friendliness and different functionalities. Pros User friendly interface, intuitive to follow, has different functionalities desired of an EHR/EMR, cost-effective, customer service is great, RCM service is excellent, practice analytics tools are very helpful, cloud based, suitable for small as well as mid-size practices. Met our Rheumatology discipline-specific needs very well. Cons Nothing noteworthy comes to mind to include Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician Assistant Used the software for: 3-5 years ### "Carecloud compatibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 26, 2020 Overall, I have been impressed with Carecloud. When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving. It has also allowed me to see the productivity of the practice. As a midlevel, this allows me to ramp up productivity on my part, especially if the month has been slow. Pros I have worked with numerous EMR platforms. Carecloud has been the most user friendly. It has a great interface when working with a patient chart: Providers can change the widgets to create the initial view of the chart in the most efficient way; providers can create very specific templates in relation to the reason of visit thereby limiting the time it takes to document; with the right computer and specs, it's very fast which tackles the "time toilet" of EMR; providers and staff have the ability to view the entire chart from their iPhone or Android at anytime so if wifi goes down you never lose the chart data; and providers can view their productivity as a practice or individually at any time from their platform. Providers can choose to see the productivity dashboard, the schedule dashboard, or the clinical dashboard upon signing in making it efficient for even the physician who owns his own practice to view all the information for his business within a few seconds, or browse his schedule for the day. It hardly never goes down. In 5 years, it has only gone "down" once for approximately 6 hours, if there is ever an issue it usually is back up within 20 min. Cons I do wish Carecloud was compatible with an iPad. Currently, I use a flip laptop by Dell and it works but if you use a larger laptop, it is cumbersome to take into each patient room. I also wish the help desk staff was more aggressive at completing tasks with a great fix, I usually figure it out by the time support calls back. IT support usually responds within 2 hours. They tend to call during clinic hours. Currently, if you have a suggestion, it goes into a queue, and is determined by the Carecloud support what is priority to be considered. I would say about 70% of my requests have been addressed and fixed, but it takes time. As a provider, there are medical legal issues that I am aware of that I'm not always sure IT is aware of. I wish that the Carecloud support staff would take providers' suggestions as a priority and realize that we are watching out for our patients welfare as well as our own and protecting our license to practice medicine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jenah H. Business Manager Used the software for: 3-5 years ### "Great layout! User friendly. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 September 1, 2021 Overall, we had very little problems, so my frustrations with customer service were minimal. I would highly recommend this software to a more robust practice with mulitple providers, users, etc. Pros I loved the look of this software. They have created a platform that looks like the iPhone with bright colors and rounded app-looking options. I found that all my users were able to easily identify where things should be and did not have difficultly learning their way around the system. I also appreciate the "all-in-one" approach. Everything, anyone in our company could need was available within the software. Cons During my time as a user (2014-2017), I found the customer service process to be frustrated. You were required to create a 'case' online and could not get someone on the phone easily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Physician owner Used the software for: 1-3 years ### "Care Cloud implosion. Do not consider in your EHR SEARCH. " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 2, 2021 Pros We were led to believe that this was a stable EHR company but after just three months they were purchased by a larger equity firm in there after the on line reliability was miserable and communication from their support company MDS was Similarly poor eventually we had to abandon this EHR and are moving to another EHR hopefully with a better end result Cons TERRIBLE RELIABILITY For LAST 15 months since private equity purchased them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Cytology-Molecular Supervisor Used the software for: I used a free trial ### "Needs more intuitiion, more ease of use for staff and physicians" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 October 24, 2018 Pros Has general functions that area easy to use for staff and physicians but lacks the robust total functionality that would make the entire practice thrive with this product. Cons Needs far more intuition, ease of use, proactive functionality, less mouse clicks, intuitive guidance to next screens, more face time with patients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Heather M. ### "Carecloud is awesome!" 5.0 May 17, 2017 Carecloud is an excellent practice management system. The ease of training new employees on the system is great. Carecloud is easy to learn and manages patients accounts well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Used the software for: I used a free trial ### "Great Service!" 5.0 April 14, 2016 We love Carecloud. We had a little bit of a rough start with the company. They did resolve our issues and the service has been great. We are very happy. Pros Great Reporting Easy Scheduling Cons Hard for patients to make payments on-line Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/113010/CareCloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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