# WebRezPro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WebRezPro Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/113348/WebRezPro

---

# 

 WebRezPro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WebRezPro

## What is WebRezPro?

WebRezPro is a secure, all-in-one cloud property management system that simplifies operations for hotels and motels, multi-property groups, inns, vacation rentals, hostels, and campgrounds. The automated, easy-to-use system saves time and money while boosting direct bookings and improving guest experience. Trusted since 2003, WebRezPro is used by 2000+ properties in 50+ countries and is consistently chosen for its flexible features, excellent customer support, and comprehensive data protection.

## What is WebRezPro used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/)

Recognitions

Shortlist

Overall rating

Based on 217 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Property Management / 2026
-   Reservations / 2025
-   Vacation Rental / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## WebRezPro alternatives

Highest Rated

[4.8 (429)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (476)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/113348/WebRezPro/alternatives/)

## FAQs about WebRezPro

Overview

### What problems does WebRezPro solve?

WebRezPro solves manual reservation work, double bookings, scattered OTA inventory, and slow front-desk processes by centralizing bookings, rates, availability, housekeeping, reporting, and guest records in one system. Hotel managers, front-desk teams, housekeeping staff, and small resort operators benefit most from easier training, remote access, faster updates, and fewer booking errors.

Answer based on 163 reviews

Overview

### Which roles and teams benefit most from WebRezPro?

WebRezPro is most used by property owners, general managers, and hotel operations teams that oversee reservations, front-desk activity, and daily lodging workflows. Finance leaders and accountants use it for billing and reporting, while marketing and guest services staff support booking management, guest communications, and smoother service across hotels and resorts.

Answer based on 205 reviews

Overview

### What company size and industries is WebRezPro built for?

WebRezPro is built mainly for small hospitality businesses, with 96% of reviewers from small companies and 89% from Hospitality. It serves hotels, motels, inns, bed and breakfasts, vacation rentals, hostels, campgrounds, RV parks, hotel groups, lodges, cabins, chalets, and activity reservation operations, with limited midsize and enterprise use.

Answer based on 217 reviews

Features and Usability

### What are the key features of WebRezPro?

WebRezPro includes core property management features like reservations management, online booking, room availability schedules, and guest check-in/check-out, plus differentiators such as channel management with GDS/OTA integration, customizable reporting, and built-in accounting. Reviewers also frequently note the interactive calendar, transaction history, automated guest communications, and housekeeping support.

Answer based on 115 reviews

Integrations

### Which third-party tools and platforms does WebRezPro integrate with?

WebRezPro integrates with over 100 third-party tools, including SiteMinder, Authorize.Net, Vrbo, Genius, Akia, Revinate, and Lightspeed. Reviewer mentions also confirm connections for payments and POS through Clover, Shift4, Heartland Payments+, and Silverware Avrio, with catalog support extending to platforms like ALICE and Duve.

Answer based on 28 reviews

Getting Started and Support

### How easy is it to onboard and train a team on WebRezPro?

WebRezPro is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say frontline staff and new hires usually learn it fast because the interface feels intuitive, while admins, occasional users, and teams configuring more complex setups may need extra time, repetition, and support.

Answer based on 21 reviews

Getting Started and Support

### What customer support options does WebRezPro offer, and how do users rate the experience?

WebRezPro offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, patient, and knowledgeable, with quick email replies and helpful phone guidance. Some report longer phone waits, limited support hours for certain time zones, and occasional frustration with specific service interactions.

Answer based on 115 reviews

Features

### What features does WebRezPro offer for hotel management?

WebRezPro offers a wide feature set for hotel and property management, including reservations, booking engine tools, calendar views, accounting, housekeeping, guest communications, and channel integrations. Many small properties like the customization and add-on modules, though some teams find advanced setup, group bookings, and a few housekeeping functions harder to manage.

Answer based on 55 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

4.5 (57)

85.96% of 57 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Online Booking

4.6 (48)

79.17% of 48 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Calendar Management

4.6 (28)

71.43% of 28 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Front Desk Management

4.4 (27)

92.59% of 27 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Rate Management

4.2 (20)

80.00% of 20 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

GDS/OTA Integration

4.3 (19)

73.68% of 19 reviewers that rated this feature as important or highly important

Global distribution system used by online travel agencies to track availability and manage reservations

WebRezPro 123 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track money owed to a company's creditors/suppliers

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Compare and match accounting/financial records with corresponding bank statements

The allocation and provision of beds

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage catering operations/processes

Manage various distribution channels, build relations with channel partners, and track their performance

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Plan an event's time and location

Long term accommodation for guests

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

To be used by the hospitality industry

Designed for dorm/hostel managers

Used by property managers

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Centralized accounting record which tracks all financial transactions

Visualize locations on a map

The ability to reserve times in groups.

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events

Information, data and reports that are being tracked over time

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Automate workflows and trigger campaigns based on customer actions

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Access software remotely via mobile devices

Access the system via a mobile application

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple languages

Manage and support multiple locations

More than one location

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Make and manage reservations online

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Report showing financial balance at the beginning and the end of the period, along with activity

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track factors that affect pricing and adjust prices accordingly to increase sales

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Track and monitor reviews of products or services

Set & manage permission levels based on user roles and restrict access to only authorized individuals

A calendar that shows when rooms are occupied and available

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

Length of rental

One location

Manage site maps showing plots, availability, utilities etc.

Create and manage reservations for individual camping sites/plots

Send messages via SMS

Manage operations/processes associated with spas and other hotel activities

Create, manage and track all task activities and progression

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Create, save, and re-purpose templates for emails, forms, etc.

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

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Features

4.4 (205)

4.4

Based on 205 reviews

## Pricing

Value for money

4.6 (179)

### Starting price

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/113348/WebRezPro/pricing/)

Value for money

4.6 (179)

4.6

Based on 179 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (207)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (207)

4.8

Based on 207 reviews

## User reviews

Overall rating

4.6

Based on 217 reviews

Filter by rating

5(147)

4(57)

3(7)

2(3)

1(3)

Mentioned topic

Sorted by most recent

NB

Nickie B.

Owner Manager

Hospitality

### "Great software for the price"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2026

Amazing customer service. That is their strongest point for sure! T hey respond to any issues I have almost immediately

Pros

I like that it is more affordable than most. They have a seasonal option which also helps with cost. Customers love the aesthetic of it and it works very well with lots of options.

Cons

The activity engine did not work for our needs as it is quite basic. The housekeeping app is also very basic and I wish it had more functionality for time tracking etc.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reasons for choosing WebRezPro

cheaper and better reviews

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Meagan A.

Owner

Management Consulting

### "Exceptional Service Meets an Easy-to-Use PMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2026

Our overall experience with WebRezPro has been extremely positive. From implementation through daily use, the platform has proven to be both reliable and easy to navigate, which has made a meaningful impact on our team’s efficiency. One of the biggest differentiators has been the level of support. The WebRezPro team is consistently responsive, knowledgeable, and proactive in helping us find solutions. It never feels like a ticket is just being “handled”—they take the time to ensure things are fully resolved, which gives us a lot of confidence in the partnership. On the operational side, the system is refreshingly straightforward. Training new team members is quick, and the intuitive layout allows our staff to focus more on the guest experience rather than learning complicated workflows. Overall, WebRezPro has been a dependable partner for our business, combining ease of use with a customer service team that truly stands out.

Pros

We’ve had a fantastic experience with WebRezPro. From day one, their team has consistently gone above and beyond to ensure we feel supported and set up for success. What truly stands out is the level of customer service. Every interaction with their staff has been prompt, knowledgeable, and genuinely helpful. It’s clear they care about their clients and take pride in providing solutions quickly and effectively—something that makes a huge difference in the day-to-day operations of a hospitality business. The system itself is also incredibly straightforward and user-friendly. Whether it’s onboarding new team members or managing daily operations, WebRezPro makes the process seamless. The interface is intuitive, and it doesn’t take long to feel confident navigating the platform. Overall, we highly recommend WebRezPro to anyone looking for a reliable, easy-to-use PMS backed by an exceptional support team.

Cons

The pressure to switch to the new credit card processing company and being penalized for not. I feel any customer who was previously with Webrez before the buyout should have been grandfathered in to our original contract and pricing.

Alternatives considered

[ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)

Reasons for choosing WebRezPro

Overall Webrezpro seem to have the best features and the ease of use is what sold us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Sarayha W.

Manager

Hospitality

### "Tofino Swell Lodge reivew"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 4, 2026

Overall, our experience with WebRezPro has been very positive. It’s a reliable system that helps keep our day-to-day operations organized and running smoothly. Once you get familiar with it, it becomes a really useful tool for managing reservations, guest information, and availability all in one place.

Pros

how intuitive and easy it is to use, the layout is clean and straightforward, which makes day-to-day tasks like managing reservations, guest details, and availability really smooth. We also really liked how everything is in one place—it keeps things organized and saves a lot of time. The system feels reliable, and it’s clear it’s built with hospitality in mind.

Cons

While overall we’ve had a positive experience, there are a few areas that could be improved, very happy with the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Nicole M.

Hotel Manager

Hospitality

### "Thank you WebRez Pro!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2026

From the initial conversation with Soti to my training with \[sensitive content hidden\] , I have had such a positive experience and would recommend this software to anyone looing for a PMS.

Pros

The simple, user-friendly platform as well as the extensive training and support available. It helped me go from a paper system that was all over the place to an organized system I can access from anywhere!

Cons

I have no cons so far! I have been using the system for 3 months now and every issue have come across

Alternatives considered

[Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/)

Reasons for choosing WebRezPro

price and ease of use compared to many others

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jitendra Singh R.

Residences Manager

Hospitality

### "Residences Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2026

Overall, my experience has been very positive. The system has improved efficiency, helped reduce manual work, and made managing reservations and guest communication much easier. It’s a reliable property management solution that continues to improve and works well for day-to-day operations.

Pros

WebRezPro is very user-friendly and easy to learn, even for new staff. The cloud-based system makes it convenient to access reservations and guest information from anywhere. I especially like the automation features, reporting tools, and how smoothly it integrates with online booking channels. Customer support has also been responsive and helpful whenever assistance is needed.

Cons

Some features can take time to fully customize to specific property needs, and certain reports require extra setup to get exactly the desired format. At times, the interface can feel slightly dated and a few workflows could be more streamlined to reduce clicks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jason F.

Property Director

Hospitality

### "Careful who you get into bed with"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 13, 2026

For the first 6 years, things were very good. Since the acquisition by FullSteam, the focus, pride, wanting to do business in a reputable and hotel-focused fashion is gone. I cannot say anything good about fullsteam.

Pros

WebRezPro is a decent bit of software, but things have gone very much downhill since they were acquired by FullSteam. They have shifted from attempting to put out a great PMS, to seemingly solely figuring out how to squeeze their existing client base for "below the line dollars" by forcing you to switch to their payment processing.

Cons

When considering their payment processing, they absolutely refuse to put their best foot forward unless you prove to them exactly what you are paying elsewhere. Their initial "best foot forward" was roughly 10x what they came back with after we capitulated and provided them statements....and getting things in writing from them was like pulling teeth. When we made it clear that having our payment provider be the same as the PMS was a problem from a future competition standpoint, and asked them to lock in their margin at a fixed rate or tied to inflation, they refused. They have now given us 2 months notice that they are nearly tripling our monthly price for WebRezPro unless we switch to their payment provider....full well knowing that changing PMSes is not a 2 month project, especially for a small property. Its straight up bully tactics holding us hostage.

Switched from

[RoomKeyPMS](https://www.capterra.com/p/5937/RoomKeyPMS/)

We found roomkey difficult to use. The desktop software was very clunky.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jaya A.

Book keeper

Hospitality

### "User Friendly and Affordable."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2025

User-friendly and works great for small businesses. Best customer/technical support when I need help.

Pros

This software is user-friendly, and you can access it from anywhere once you have an internet connection. The availability charts are fantastic. All the custom and financial reports are easy to generate to provide you with all the necessary data on your business. Compared to other PMS, Webrez Pro is affordable.

Cons

I would like to see a report that shows advance deposits taken, deposits allocated, and the balance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jasen L.

Owner

Hospitality

### "Reliable with good itegration, but takes getting used to"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 15, 2025

Overall, WebRezPro has been a positive experience. Once you get past the initial adjustment, the system proves reliable and efficient, with all the tools needed to run property operations smoothly

Pros

WebRezPro has just about everything you need to handle reservations and daily operations. It offers useful reports, flexible rate options, and connects well with other systems like AirBnB. It seems that it works well for small to medium sized properties, and the support team is always quick and helpful when you need them.

Cons

The interface can feel a bit overwhelming at times, especially for staff who don’t log in every day. Some features aren’t as intuitive as they could be, and it may take extra training or repetition before users become comfortable navigating the system. While powerful, the learning curve can be a barrier for occasional users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Lisa S.

General Manager

Hospitality

### "Hospitatlilty Management Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2025

I have used WebRezPro for over five years, and I have never had any issues with the operating system or customer service. This is a go-to if you are in the hospitality business.

Pros

WebRezPro makes running your lodging business simple. The setup is user-friendly and secure, and customer support is prompt and helpful. They are also priced for your market or room count. There are no hidden fees all of their contracts are straightforward.

Cons

Adding QB directly into the system would be a bonus, but it is not a deal breaker. They have a reliable reporting system that is easily extracted and put into QB separately.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jaxy B.

Owner

Hospitality

### "Wonderful experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2025

From the beginning with our Account Rep \[sensitive content hidden\] to our trainer \[sensitive content hidden\] is has been a great experience! Both \[sensitive content hidden\] are exceptional to work with!

Pros

Our trainer \[sensitive content hidden\] was absolutely wonderful! so patient and helpful! Really felt that she went above and beyond!

Cons

So far all great! Have no negatives to report at this time. Would recommend to others. Account Rep and trainer have been wonderful!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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