# WebRezPro Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of WebRezPro Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of WebRezPro Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/113348/WebRezPro --- # WebRezPro Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2025 Written byBruno Peláez Bruno Peláez Senior Content Analyst Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu... [See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/) Senior Content Analyst Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) Senior Content Analyst Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WebRezPro WebRezPro Overview: ### Key takeaways Insights from verified Capterra reviews WebRezPro helps hospitality businesses manage reservations, front desk tasks, and online bookings in one platform. It’s most used by small properties, where reviewers highlight its reliable booking engine and responsive support. Frequent mentions include easy staff training and color‑coded calendars, while drawbacks center on rate adjustments and mobile calendar usability. Recent updates added a redesigned booking engine and guest portal. ### Our verdict WebRezPro offers strong value for properties that want integrated booking and front desk tools without high per‑user costs. Its per‑unit pricing and unlimited users appeal to smaller teams, while added integrations and portals support growth. Buyers should weigh trade‑offs such as extra steps for rate changes and a mobile calendar that feels less fluid, but recent updates show steady progress on usability and automation. Overall rating Based on 212 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## WebRezPro alternatives WebRezPro may not fit if you prefer a more modern look, simpler workflows, or different pricing flexibility. Explore other property management options that better match your style and operational priorities. Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/113348/WebRezPro/alternatives/) ## WebRezPro's interface The interface supports core tasks with color‑coded calendars and straightforward navigation, making daily operations manageable for most teams. Reviews note that while training is quick, some workflows require extra steps, and the mobile calendar view feels less intuitive than the desktop version. 2+ Bruno Peláez Senior Content Analyst Expect a short learning curve for front desk and reservation tasks, with most users finding the layout predictable once configured. Plan for added attention when modifying bookings or rates, and consider that mobile use may slow certain actions compared to the desktop experience. Ease of Use 4.4 (211) 4.4 Based on 211 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Bruno Peláez Senior Content Analyst Together, these top-rated capabilities tighten the booking‑to‑checkout loop, cut rework, and keep rate and availability decisions aligned. WebRezPro supports clearer handoffs while preserving granular control over pricing, inventory, and reservation status. Features 4.4 (200) 4.4 Based on 200 reviews The WebRezPro features below were rated the highest by our reviewers. Our commentary reflects sentiment patterns and themes drawn from collective reviewer feedback, based on reviews published in All reviews. Online booking 4.6 (43) 43 reviewers rated this feature Drives direct reservations through reliable website integration, capturing a large share of bookings while keeping availability synchronized; guests complete checkouts quickly, which reduces manual confirmation work and saves front desk time during busy periods and peak changeover days. Reservations management 4.4 (50) 50 reviewers rated this feature Prevents overbookings by aligning rate, inventory and guest data in one place; color‑coded calendars and automated reminders support timely follow‑ups, while yield tools help teams balance price and occupancy, improving control of pacing across seasons and promotions. Front desk management 4.1 (23) 23 reviewers rated this feature Handles check‑ins, invoices and reporting with flows that are easy to teach, helping new staff get productive faster; orderly task switching preserves momentum at the desk and reduces handoff confusion during high‑traffic windows. Corporate, group, and owner portals 0 reviewers rated this feature Provide role‑specific access for corporate accounts, groups, and property owners, enabling them to view bookings, agreements, and account details without routing every request through the front desk. This reduces manual coordination and speeds up multi‑stakeholder workflows. Mobile keys 0 reviewers rated this feature Enable keyless entry by linking room access to guests’ smartphones, activating keys at check‑in and deactivating them at check‑out. This minimizes front desk congestion, improves security, and creates a smoother arrival experience for guests who prefer contactless processes. All key features (125) Define levels of authorization for access to specific files or systems 100.00% of 2 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 73.33% of 15 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers 0% of 0 reviewers... Allows businesses to offer customers reservations for a variety of activities. 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 50.00% of 2 reviewers that rated this feature as important or highly important Tools for the systematic analysis of various types of data or statistics 0% of 0 reviewers... Indication whether a resource is available or protected from allocation 0% of 0 reviewers... Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 66.67% of 15 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements 100.00% of 1 reviewers that rated this feature as important or highly important The allocation and provision of beds 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 80.00% of 5 reviewers that rated this feature as important or highly important Setting up the amount/charge for per hour of work by a company or professional 0% of 0 reviewers... Create, update, and manage bookings, itineraries, and reservations 69.23% of 13 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests 0% of 0 reviewers... Accounting functionality within the system, not requiring integration with third-party tools 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 69.23% of 26 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules 0% of 0 reviewers... Manage catering operations/processes 0% of 0 reviewers... Manage various distribution channels, build relations with channel partners, and track their performance 70.00% of 10 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 50.00% of 2 reviewers that rated this feature as important or highly important Provide role‑specific access for corporate accounts, groups, and property owners, enabling them to view bookings, agreements, and account details without routing every request through the front desk. This reduces manual coordination and speeds up multi‑stakeholder workflows. 0 reviewers rated this feature Accept and process credit card transactions 100.00% of 12 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 100.00% of 4 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes 0% of 0 reviewers... A collection of customer information such as contact details, demographics, previous interactions, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships 100.00% of 5 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality 0% of 0 reviewers... Add customized logos and colors to align with company branding 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports 0.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 60.00% of 10 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 25.00% of 4 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 80.00% of 15 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 0% of 0 reviewers... Assemble applications and processes by dragging over and arranging pre-built components 0% of 0 reviewers... Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. 0% of 0 reviewers... Electronically collect payments for goods or services 0% of 0 reviewers... Digitally sign online documents 100.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps 0% of 0 reviewers... Create and send email blasts/campaigns 0% of 0 reviewers... Pre-made examples and templates for emails 85.71% of 7 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 0% of 0 reviewers... Plan an event's time and location 0% of 0 reviewers... Long term accommodation for guests 0% of 0 reviewers... Plan, manage, and track the financial activities of an individual or organization 0.00% of 2 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization 66.67% of 3 reviewers that rated this feature as important or highly important To be used by the hospitality industry 0% of 0 reviewers... Designed for dorm/hostel managers 0% of 0 reviewers... Used by property managers 0% of 0 reviewers... Designed for vacation rentals 125.00% of 4 reviewers that rated this feature as important or highly important Handles check‑ins, invoices and reporting with flows that are easy to teach, helping new staff get productive faster; orderly task switching preserves momentum at the desk and reduces handoff confusion during high‑traffic windows. 23 reviewers rated this feature Global distribution system used by online travel agencies to track availability and manage reservations 73.68% of 19 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions 0% of 0 reviewers... Visualize locations on a map 0% of 0 reviewers... The ability to reserve times in groups. 0% of 0 reviewers... Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment 0% of 0 reviewers... Communicate with guests directly within the system 75.00% of 4 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services 87.50% of 8 reviewers that rated this feature as important or highly important Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events 0% of 0 reviewers... Information, data and reports that are being tracked over time 0% of 0 reviewers... Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff 55.56% of 9 reviewers that rated this feature as important or highly important A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time 0% of 0 reviewers... Track and manage inventory levels to maintain proper supply 85.71% of 7 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 62.50% of 8 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 0% of 0 reviewers... Automate workflows and trigger campaigns based on customer actions 0.00% of 3 reviewers that rated this feature as important or highly important Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding 0% of 0 reviewers... Access software remotely via mobile devices 0.00% of 1 reviewers that rated this feature as important or highly important Access the system via a mobile application 0% of 0 reviewers... Enable keyless entry by linking room access to guests’ smartphones, activating keys at check‑in and deactivating them at check‑out. This minimizes front desk congestion, improves security, and creates a smoother arrival experience for guests who prefer contactless processes. 0 reviewers rated this feature Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 81.82% of 11 reviewers that rated this feature as important or highly important Manage and handle various international currencies 0% of 0 reviewers... Manage and support multiple languages 0% of 0 reviewers... Manage and support multiple locations 0% of 0 reviewers... More than one location 0% of 0 reviewers... Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 100.00% of 1 reviewers that rated this feature as important or highly important Drives direct reservations through reliable website integration, capturing a large share of bookings while keeping availability synchronized; guests complete checkouts quickly, which reduces manual confirmation work and saves front desk time during busy periods and peak changeover days. 43 reviewers rated this feature Accept and process online payment transactions 81.82% of 11 reviewers that rated this feature as important or highly important Make and manage reservations online 100.00% of 1 reviewers that rated this feature as important or highly important Portal for property owners to manage property listings, upload documents, track payments and generate reports 0% of 0 reviewers... Report showing financial balance at the beginning and the end of the period, along with activity 0% of 0 reviewers... Accept, record, and reconcile financial transactions 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software 50.00% of 2 reviewers that rated this feature as important or highly important Track factors that affect pricing and adjust prices accordingly to increase sales 0% of 0 reviewers... Track and manage the profit margin between the cost of a product and its selling price. 133.33% of 3 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action 0% of 0 reviewers... Centralized database to track details of properties (including lease, tenant, and owner information) 0% of 0 reviewers... Add, view, and edit details of all properties managed by an agency that are available for sale or rent 0.00% of 1 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage 83.33% of 18 reviewers that rated this feature as important or highly important Receive data and information in real time 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Receive system updates as soon as any changes are made 0% of 0 reviewers... Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 100.00% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 66.67% of 3 reviewers that rated this feature as important or highly important Monitor and manage customers' perceptions about a business, product, or service 0% of 0 reviewers... Prevents overbookings by aligning rate, inventory and guest data in one place; color‑coded calendars and automated reminders support timely follow‑ups, while yield tools help teams balance price and occupancy, improving control of pacing across seasons and promotions. 50 reviewers rated this feature Monitor sales and make necessary adjustment in order to increase demand and revenue 0% of 0 reviewers... Track and monitor reviews of products or services 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... A calendar that shows when rooms are occupied and available 0% of 0 reviewers... Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 100.00% of 1 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk 0% of 0 reviewers... Length of rental 0% of 0 reviewers... One location 0% of 0 reviewers... Manage site maps showing plots, availability, utilities etc. 0% of 0 reviewers... Create and manage reservations for individual camping sites/plots 0% of 0 reviewers... Send messages via SMS 0% of 0 reviewers... Manage operations/processes associated with spas and other hotel activities 0% of 0 reviewers... Create, manage and track all task activities and progression 0% of 0 reviewers... Implementation of various strategies to manage tax obligations via planning and maintaining compliance 0% of 0 reviewers... Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Allows bookings to be made through a third party service 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 73.33% of 15 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period 40.00% of 5 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0.00% of 3 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites 0% of 0 reviewers... Built-in website builder or integration with third-party site 100.00% of 2 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Bruno Peláez Senior Content Analyst Together, these top-rated capabilities tighten the booking‑to‑checkout loop, cut rework, and keep rate and availability decisions aligned. WebRezPro supports clearer handoffs while preserving granular control over pricing, inventory, and reservation status. Features 4.4 (200) 4.4 Based on 200 reviews ## Pricing WebRezPro starts at $8 per unit per month with a $96 minimum, well below the $26 per unit per month SMB average. Pricing scales by room count and includes unlimited users. Properties start with a free payment gateway integration for up to 12 rooms, then gain additional free integrations as size increases. ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/113348/WebRezPro/pricing/) Bruno Peláez Senior Content Analyst The per‑unit model keeps entry costs low and adds value by bundling integrations as properties grow, reducing third‑party expenses and making scaling decisions easier to forecast. Value for money 4.6 (174) 4.6 Based on 174 reviews ## Integrations Through integrations, WebRezPro connects with key systems for accounting, payments, and point of sale, plus other tools such as distribution, guest messaging, and access control, helping unify property operations. Popular integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Bruno Peláez Senior Content Analyst Connecting WebRezPro with your core tools means fewer manual steps and smoother handoffs. Your finance lead spends less time reconciling, your front desk avoids double entry, and your team can keep everything in sync without juggling multiple systems. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (202) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (202) 4.8 Based on 202 reviews ## User reviews Overall rating 4.6 Based on 212 reviews Filter by rating 5(143) 4(56) 3(7) 2(3) 1(3) Mentioned topic Sorted by most recent Jason F. Property Director Hospitality ### "Careful who you get into bed with" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 13, 2026 For the first 6 years, things were very good. Since the acquisition by FullSteam, the focus, pride, wanting to do business in a reputable and hotel-focused fashion is gone. I cannot say anything good about fullsteam. Pros WebRezPro is a decent bit of software, but things have gone very much downhill since they were acquired by FullSteam. They have shifted from attempting to put out a great PMS, to seemingly solely figuring out how to squeeze their existing client base for "below the line dollars" by forcing you to switch to their payment processing. Cons When considering their payment processing, they absolutely refuse to put their best foot forward unless you prove to them exactly what you are paying elsewhere. Their initial "best foot forward" was roughly 10x what they came back with after we capitulated and provided them statements....and getting things in writing from them was like pulling teeth. When we made it clear that having our payment provider be the same as the PMS was a problem from a future competition standpoint, and asked them to lock in their margin at a fixed rate or tied to inflation, they refused. They have now given us 2 months notice that they are nearly tripling our monthly price for WebRezPro unless we switch to their payment provider....full well knowing that changing PMSes is not a 2 month project, especially for a small property. Its straight up bully tactics holding us hostage. Switched from [RoomKeyPMS](https://www.capterra.com/p/5937/RoomKeyPMS/) We found roomkey difficult to use. The desktop software was very clunky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jaya A. Book keeper Hospitality ### "User Friendly and Affordable." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2025 User-friendly and works great for small businesses. Best customer/technical support when I need help. Pros This software is user-friendly, and you can access it from anywhere once you have an internet connection. The availability charts are fantastic. All the custom and financial reports are easy to generate to provide you with all the necessary data on your business. Compared to other PMS, Webrez Pro is affordable. Cons I would like to see a report that shows advance deposits taken, deposits allocated, and the balance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jasen L. Owner Hospitality ### "Reliable with good itegration, but takes getting used to" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2025 Overall, WebRezPro has been a positive experience. Once you get past the initial adjustment, the system proves reliable and efficient, with all the tools needed to run property operations smoothly Pros WebRezPro has just about everything you need to handle reservations and daily operations. It offers useful reports, flexible rate options, and connects well with other systems like AirBnB. It seems that it works well for small to medium sized properties, and the support team is always quick and helpful when you need them. Cons The interface can feel a bit overwhelming at times, especially for staff who don’t log in every day. Some features aren’t as intuitive as they could be, and it may take extra training or repetition before users become comfortable navigating the system. While powerful, the learning curve can be a barrier for occasional users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lisa S. General Manager Hospitality ### "Hospitatlilty Management Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2025 I have used WebRezPro for over five years, and I have never had any issues with the operating system or customer service. This is a go-to if you are in the hospitality business. Pros WebRezPro makes running your lodging business simple. The setup is user-friendly and secure, and customer support is prompt and helpful. They are also priced for your market or room count. There are no hidden fees all of their contracts are straightforward. Cons Adding QB directly into the system would be a bonus, but it is not a deal breaker. They have a reliable reporting system that is easily extracted and put into QB separately. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jaxy B. Owner Hospitality ### "Wonderful experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2025 From the beginning with our Account Rep \[sensitive content hidden\] to our trainer \[sensitive content hidden\] is has been a great experience! Both \[sensitive content hidden\] are exceptional to work with! Pros Our trainer \[sensitive content hidden\] was absolutely wonderful! so patient and helpful! Really felt that she went above and beyond! Cons So far all great! Have no negatives to report at this time. Would recommend to others. Account Rep and trainer have been wonderful! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Danika B. Front Desk Clerk Hospitality ### "Older version was much better" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 30, 2025 Pros I really don't like anything about it. I have used much simpler software, and WebREZ is constantly updating and changing things as if it's Facebook. Each upgrade becomes worse. Cons There's TOO MUCH on the screen all the time, especially when viewing guest folios. It's overwhelming. Settings are also overwhelming and it's very confusing when there are so many settings that could easily be reduced rather than all the repetition. I miss the old versions arrival/departure view and the old versions recent reservations tab. The recent reservations tab is now completely pointless. Switched from [roommaster](https://www.capterra.com/p/13824/roomMaster/) It was the new property managements decision. My boss doesn't even like this product, but the property management company has him use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2025 Thank you for your feedback. We understand that change can be difficult, especially when it impacts daily workflows. WebRezPro is continuously evolving to meet the needs of modern hoteliers, but we know usability is just as important. Your comments about layout and settings are appreciated and will be shared with our team. KH Kate H. General Manager Hospitality ### "Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2025 so good. Webrez customer service is the best. the platform is complicated and detailed. the more I learn, the more I realize I have so much learning to do. your support staff are patient and understanding. Pros the video/shared screen was so helpful in navigating my questions Cons although the training videos are helpful, in my case - I am not the one to have set up the system from start - it means at times I have a hard time finding exactly what I'm looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NG Nancy G. Executive Assistant Music ### "Great Management Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 I have been using the product for at least five years and can’t complain! Pros The customer service is great! They have worked well with my property, which is not run as a typical hotel. I love the calendar features and access to the housekeeping app is wonderful. Cons I think my only suggestion would be to change some of the menus to be more user-friendly. They aren’t difficult, but they require more steps than necessary. Alternatives considered [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/) [RoomKeyPMS](https://www.capterra.com/p/5937/RoomKeyPMS/) Reasons for choosing WebRezPro Customer support, good sample product and cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Breanna B. Lodging Manager Hospitality ### "WebrezPro Review from Swain Resort" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 10, 2024 Pros The convenience since the update, Helps our users book rooms easier. Cons I can no longer get full sized screens of the reservations when opening them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Andrew P. Hotel director Hospitality ### "We love your product " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2024 Excellent. Clunky at times and I feel a little lost on how to do exactly what I’m trying to do, but overall we love WRP and would be disinclined to change platforms. Pros The crown jewel of your product is the service and support. Your team is exceptionally knowledgeable about the product and is generally able to help us solve problems quickly. This is why we have already praised WRP to others including hotels in our area. Cons Even though we love v11 after the upgrade, and it’s a strong step forward, I still feel like WRP is not a design-first platform. I think you’ve made a choice to be packed with options and configurations that make sense for a lot of companies but I wonder if some features might be better off hidden in an “advanced” menu. Or perhaps more tool tips to help us understand the impact of each thing. On that note, when we first started I loved the documentation but now it’s a bit of a pain point for me. I think it could be enhanced and expanded with, ideally, an extensive faq or even a knowledge base built by users. Alternatives considered [Mews](https://www.capterra.com/p/145487/Mews-Commander/) Reasons for choosing WebRezPro Combination of price and just a great feeling we got from the sales team. The sales experience was so down to earth and clear. We were also pleased with the ease and price of integrations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 22, 2024 Thank you for your kind words and for recommending WebRezPro to others—it means a lot to us. We’re thrilled that our service and support have been so positive for you, and we’re glad you’re enjoying the v11 upgrade. We appreciate your feedback on the platform’s design and documentation. Your suggestions for an “advanced” menu, more tooltips, and an expanded FAQ are valuable, and we’ll consider these as we improve the product. We’re committed to making WRP even better. Please reach out if you need anything—we’re here to help. [View all Reviews](https://www.capterra.com/p/113348/WebRezPro/reviews/) ## FAQs WebRezPro starts at $8 per unit per month, with a $96 monthly minimum. This includes unlimited users, a free payment gateway integration, and no setup fees. Larger properties receive additional free integrations based on room count. WebRezPro is used by over 2,000 properties worldwide, including hotels, motels, B&Bs, campgrounds, hostels, vacation rentals, and marinas. It supports both single and multi-property operations. Yes. WebRezPro is a cloud-based property management system (PMS) that runs via any internet-connected device. It supports remote access, automatic updates, and secure data storage on AWS. WebRezPro integrates with accounting tools, payment gateways, POS systems, OTAs such as Airbnb and Expedia, and guest messaging platforms. Integration options expand with property size. Yes. WebRezPro is mobile responsive and works on any browser—no app needed. Staff can manage bookings, housekeeping, and guest messages from their phones. Guests can check in, sign forms, and unlock rooms using mobile keys. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from WebRezPro’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Property Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-property-management-software-features/) Published December 13, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [Do the Benefits of Property Management Software Outweigh Its Challenges? A Property Consultant Speaks](https://www.capterra.com/resources/property-management-software-benefits/) Published July 22, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Popular comparisons [Hostaway vs WebRezPro](https://www.capterra.com/compare/113348-152433/WebRezPro-vs-Hostaway)[Lodgify vs WebRezPro](https://www.capterra.com/compare/113348-131924/WebRezPro-vs-Lodgify)[Guesty vs WebRezPro](https://www.capterra.com/compare/113348-159377/WebRezPro-vs-Guesty)[ResNexus vs WebRezPro](https://www.capterra.com/compare/113348-129392/WebRezPro-vs-Reservation-Nexus)[Amenitiz vs WebRezPro](https://www.capterra.com/compare/113348-183836/WebRezPro-vs-Amenitiz)[Hotelogix vs WebRezPro](https://www.capterra.com/compare/76374-113348/Hotelogix-vs-WebRezPro)[Cloudbeds vs WebRezPro](https://www.capterra.com/compare/113348-158839/WebRezPro-vs-Cloudbeds)[rezStream vs WebRezPro](https://www.capterra.com/compare/40773-113348/RezStream-Cloud-PMS-vs-WebRezPro)[Semper vs WebRezPro](https://www.capterra.com/compare/113348-164816/WebRezPro-vs-Hospitality-Software) [Peek Pro vs WebRezPro](https://www.capterra.com/compare/113348-142459/WebRezPro-vs-Peek-PRO-Tour-Operator-Software)[SiteMinder vs WebRezPro](https://www.capterra.com/compare/113348-123133/WebRezPro-vs-SiteMinder)[Little Hotelier vs WebRezPro](https://www.capterra.com/compare/113348-144307/WebRezPro-vs-Little-Hotelier)[RMS vs WebRezPro](https://www.capterra.com/compare/113348-208354/WebRezPro-vs-RMS-Cloud)[RentalReady vs WebRezPro](https://www.capterra.com/compare/113348-216583/WebRezPro-vs-RentalReady)[Sirvoy vs WebRezPro](https://www.capterra.com/compare/103570-113348/Sirvoy-Booking-System-vs-WebRezPro)[eviivo vs WebRezPro](https://www.capterra.com/compare/66294-113348/eviivo-suite-vs-WebRezPro)[Smoobu vs WebRezPro](https://www.capterra.com/compare/113348-160106/WebRezPro-vs-Smoobu)[Beds24 vs WebRezPro](https://www.capterra.com/compare/113348-123511/WebRezPro-vs-Beds24-com)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)