# Kashoo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kashoo Software - reviews, pricing plans, popular comparisons to other Accounting products and more. Source: https://www.capterra.com/p/113351/Kashoo-Online-Accounting --- # Kashoo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kashoo ## What is Kashoo? Kashoo is a time-saving, fully customizable, easy-to-use accounting software built for small to medium-sized businesses. It’s a great alternative to complicated accounting suites that are overkill for your size of business. Create invoices in a snap, get paid securely online, and track and view your financial data on any device, anywhere, anytime, from one login. Get access to all the critical financial data you need for your business and share access easil with your accountant. ## What is Kashoo used for? [Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Expense Report](https://www.capterra.com/expense-report-software/) Top alternative Featured Overall rating Based on 131 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price $20 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kashoo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kashoo.com&name=Kashoo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kashoo 4.5 (131) VS. [4.4 (3,278)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (129) Ease Of Use 4.4 (7,638) Value For Money 4.5 (95) Value For Money 4.2 (6,554) Customer Service 4.5 (120) Customer Service 4.0 (6,258) ## Kashoo alternatives Highest Rated [4.7 (822)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing [4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing [4.3 (608)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,404)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [View all alternatives](https://www.capterra.com/p/113351/Kashoo-Online-Accounting/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Bank Reconciliation 3.6 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements General Ledger 3.9 (8) 0.00% of 8 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions Expense Tracking 3.9 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Accounts Payable 3.2 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers Billing & Invoicing 3.6 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Invoice Creation 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Kashoo 61 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances A financial statement that lists a company's accounts and details the account type and balance Provides a channel for team members to share media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Reports that show customers their invoices, payments, and balance on the account Alter the layout and content of reports Creation and customization of dashboards Import and export data to and from software applications Electronically collect payments for goods or services Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization For realtors, real estate investors, property managers, and other real estate professionals. Centralized accounting record which tracks all financial transactions Business model that charges based on the amount of time spent on an hourly basis A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Access software remotely via mobile devices Scan and upload receipts to a central database using a mobile device Manage the accounting and financial aspects of multiple locations or companies in a single location Manage and handle various international currencies Manage and support multiple languages Ability to handle several projects simultaneously Create, send, and view electronic invoices Accept and process online payment transactions Allow customers to make a partial payment on an invoice and track remaining debt Accept, record, and reconcile financial transactions A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Monitor the progress of projects from start to finish Analyze and gain insights into data in real-time Receive data and information in real time Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Calculation of consumption tax imposed on the sale of goods/services Track the amount of money spent on a certain product or with a certain supplier Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.1 (103) 4.1 Based on 103 reviews ## Pricing Value for money 4.5 (95) Free Trial [View pricing plan details](https://www.capterra.com/p/113351/Kashoo-Online-Accounting/pricing/) Trulysmall Invoices $0.00 It includes: - Accept Payments - Send Estimates - Send Invoices - Track Clients - Track Income Trulysmall accounting $20.00 Flat Rate,Per Month It includes: - Accept Payments - Essential Reporting - IRS/CRA Standard Coa - Send Invoices - Track Expenses - Track Income - Track Sales & Sales Tax - True Double Entry Ledger Kashoo $30.00 Flat Rate,Per Month It includes: - Accept Payments - Advance Reporting - Check Printing - Customize Coa - Items(Inventory) - Multi Currency - Multiple Users - Payroll - Projects - Send Invoices - Track Expenses - Track Income - Track Sales & Sales Tax - True Double Entry Ledger Value for money 4.5 (95) 4.5 Based on 95 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ 1Password](https://www.capterra.com/p/176113/1Password/)[ SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[ Payment Evolution](https://www.capterra.com/p/151517/PaymentEvolution-Payroll/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (120) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (120) 4.5 Based on 120 reviews ## User reviews Overall rating 4.5 Based on 131 reviews Filter by rating 5(76) 4(45) 3(5) 2(4) 1(1) Mentioned topic Sorted by most recent Glen S. Director Staffing and Recruiting ### "Kashoo - easy to use and does the job." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 29, 2024 A very pleasant experience and an easy learning curve. Pros I purchased Kashoo on a LTD with Appsumo a few years back. It is a great piece of software, handling your accounts and bank feeds splendidly. It's easy to get used to and you can be sure your records will be accurate for those that want to see them. Cons I was not doing VAT in the early days, so not sure how Kashoo handles this. My new accountant uses a different package, so had to move across to that—otherwise, not a problem to have carried on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BK Bridgette k. owner Retail ### "Kashoo Equals Kaching!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2024 Pros Kashoo prides itself on being the world's "simplest" accounting solution. After using the software, I agree. The software is beyond user friendly. It met and exceeded all my accounting needs. With invoices and payments, I am getting paid within two days, as opposed to close to a week with another software I used. Cons I am unable to find any complaints about the software as of right now. Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) The invoicing and automation process is much quicker with Kashoo. As a small business, I need payments within days not close to a week. Kashoo makes this possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Brandi A. Owner Cosmetics ### "Kashoo" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2023 Pros I like that you can attach your bank account and see all transactions in the inbox. It makes it easier than having to navigate my banking app as well Cons The integration is a problem for me. If they could expand how many apps they can integrate with, it would be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Aninda S. Chief Solution Architect Information Technology and Services ### "Easy to use Accounting Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 24, 2022 It was awesome as it really improved our business operations and brought in efficiency. Our Customers & Salespeople all were equally satisfied using this platform Pros This is a very easy to use, not so complicated, simplified Billing & Accounting system. Adopting to this software is very easy and it gives you plethora of integration options. Cons When the user numbers increase, this software may get a bit costly for you and lags a bit when concurrent users are using this application. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave was good until we found performance and feature limitations that needed to be integrated in our business. Alternatives considered [Lendio](https://www.capterra.com/p/154197/Sunrise/) Reasons for choosing Kashoo Kashoo was simplistic and pretty much had it all! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michael S. Owner Electrical/Electronic Manufacturing ### "Kashoo - The worst accounting software, 6 years running." 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 7, 2022 Very slow program, great time wasting software. Now using, Zoho accounting. Zoho is working much better, no duplicates and a much faster program. Pros Very Easy to use. Any body will be able to usr program. Reconciling bank statements can be temperamental, very slow. There are much better programs around. No need to waste time on this program. Cons I have used Kashoo cloud accounting for 6+ years. The Data bank feeds have faulted on many occasions, causing duplicate bank entries, upto four entries for one transaction. This is extremely annoying and very time consuming, as each duplicate has to be removed one at a time. I spoke with the Kashoo team, their support is rubbish and incapable of fixing the problem, nor could they explain the reason why this has occurred. It would be bad enough for this fault to occur a one off. Unfortunately, this has happened four times in the last six years. I am too Happy to say, Goodbye Kashoo! Zoho is working much better, no duplicates and a much faster program. Switched from [Quicken](https://www.capterra.com/p/151854/Quicken/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Krishna L. Human Resources Generalist Hospital & Health Care ### "Kashoo simplifies project, payroll, and cashflow administration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 21, 2022 It's dependable and steady, and it even works with an earlier version of my web browser. It doesn't have a lot of showy features, but it performs what it has to accomplish. Many other online programs are constantly evolving and require a lot of upkeep. For the general simplicity of the app, I'd say it's easy to view everything at a glance, and the user interface isn't too complicated. Pros My favorite feature was the ability to quickly reconcile your bank accounts. Auto-import is another feature offered by Kashoo for a variety of transactions. Everything you need to run a small company or side hustle may be found in this app. For the limited business accounts, my accountant found all she required. Cons To improve the user experience, the program requires various updates, such as enhancing on-app tutorials. Because it does not account for VAT, it is not appropriate for those who are VAT-registered in the UK. You may also upload csv files from a few UK bank accounts. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) [Wave](https://www.capterra.com/p/178021/Wave-Apps/) It has been a fantastic experience thus far. I made a single payment and no longer had to worry about monthly installments. In terms of value for money, it's right up there with the best of them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Customer Desk Marketing and Advertising ### "A complete financial solution with custom support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2022 Kashoo has made accounting simpler for us, specially with custom financial management support by Kashoo tema makes this application perfect for small companies. Pros Management of project expenses, payroll expenses & cashflow management are so simple to use with Kashoo. Cons Using invoicing system and tax implementation for countries outside US is not that friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Luther J. Owner/proprietor Computer Hardware ### "Kashoo was the easiest web app to go to from my traditional personal computer accounting system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2022 Very good, once I learned it all. Pros It's reliable, and stable, and it works with my older web browser ! It doesn't use too much flashy stuff, and it just keeps working. Many other web apps keep changing and need constant browser upgrades and a lot of maintenance. After that, I would say the overall simplicity, you can see everything from the top page, the user interface is not too deep or busy. The "back" buttons are very helpful, browser back buttons often get confused, or lose context. I'm an old-fashioned double-entry, journal and T-accounts type, but I have found that it is all really there, just sometimes called something else, or underneath something else. But once I found everything, I became productive in the system. Cons Not a con, but a feature suggestion - I'd like to have an inventory system, a parts database - is this available as an option, or is it there somewhere and I haven't found it ? I don't need anything too fancy, just part numbers and costs, I used to use a system that allowed me to keep a running average cost on items, because every time I made a purchase of an inventory item, it added to the total of parts on hand, and the total of cost for that item, and then also debited Cost of Goods Sold. At inventory reconciliation / period closing, I then did a journal transaction adjusting the parts left to an inventory asset account, at the average price, leaving Cost of Goods Sold representing the cost of the goods that actually left after purchase. Or it could be the other way around, going to inventory first and then getting adjusted to COGS, but I found that this way was most convenient, because most parts were purchased in order to make something to sell, and only certain items are ones I keep a surplus of, to weather availability issues (although that's more the norm right now). Right now I do the process described above manually. Reasons for choosing Kashoo It's simpler, and doesn't bog down my browser, it actually works with my older (5 years old) Firefox browser, which is important, because I have a whole intranet / VPS thing going, and changing browsers or OS is not a small thing. I need to use software once it's set up, not constantly mind its evolving needs. Kashoo is just about the most rational and non-needy web software I've ever seen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maria S. Accountant Accounting ### "Perfect accounting initiative for entrepreneurs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2022 Pros I liked rapid bank reconciliation feature so you don't need to worry about flowing amounts. Moreover, Kashoo provids auto-import for any type of transactions. Cons The application needs some upgrades, such as improving on-app instructions to accomplish better user experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. John C. Director Photography ### "Good alternative to QuickBooks for small biz, but no UK bank connection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 11, 2021 Pros It's simple with a good user interface and has everything you need to manage a smaller business or side hustle. My accountant was able to find all the things she needed to do the limited company accounts. Cons It doesn't calculate VAT so it's unsuitable if you're VAT registered here in the UK. Few UK bank accounts connect too but you can upload csv. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing Kashoo We use Quickbook Online for our agency and for my other business I use Kashoo due to lower costs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/113351/Kashoo-Online-Accounting/reviews/) Popular comparisons [QuickBooks Online vs Kashoo](https://www.capterra.com/compare/113351-190778/Kashoo-Online-Accounting-vs-QuickBooks-Online)[PayPal vs Kashoo](https://www.capterra.com/compare/113351-207944/Kashoo-Online-Accounting-vs-PayPal)[Abby vs Kashoo](https://www.capterra.com/compare/113351-268623/Kashoo-Online-Accounting-vs-Abby)[QuickBooks Enterprise vs Kashoo](https://www.capterra.com/compare/113351-174984/Kashoo-Online-Accounting-vs-QuickBooks-Enterprise)[Xero vs Kashoo](https://www.capterra.com/compare/113351-120109/Kashoo-Online-Accounting-vs-Xero)[Zoho Invoice vs Kashoo](https://www.capterra.com/compare/113351-163114/Kashoo-Online-Accounting-vs-Zoho-Invoice)[NetSuite vs Kashoo](https://www.capterra.com/compare/113351-135757/Kashoo-Online-Accounting-vs-NetSuite)[Wave vs Kashoo](https://www.capterra.com/compare/113351-178021/Kashoo-Online-Accounting-vs-Wave-Apps)[QuickBooks Online Advanced vs Kashoo](https://www.capterra.com/compare/113351-189398/Kashoo-Online-Accounting-vs-QuickBooks-Online)[Elorus vs Kashoo](https://www.capterra.com/compare/113351-152770/Kashoo-Online-Accounting-vs-Elorus) [QuickBooks Desktop vs Kashoo](https://www.capterra.com/compare/113351-212058/Kashoo-Online-Accounting-vs-QuickBooks-Desktop-Pro)[Sage Accounting vs Kashoo](https://www.capterra.com/compare/113351-168740/Kashoo-Online-Accounting-vs-Sage-One-UK)[FreshBooks vs Kashoo](https://www.capterra.com/compare/113351-142390/Kashoo-Online-Accounting-vs-FreshBooks)[Sage Intacct vs Kashoo](https://www.capterra.com/compare/76-113351/Intacct-vs-Kashoo-Online-Accounting)[Dynamics 365 vs Kashoo](https://www.capterra.com/compare/113351-157279/Kashoo-Online-Accounting-vs-Dynamics-365)[TallyPrime vs Kashoo](https://www.capterra.com/compare/113351-127762/Kashoo-Online-Accounting-vs-Tally-ERP-9)[Sage 50 Accounting vs Kashoo](https://www.capterra.com/compare/113351-174753/Kashoo-Online-Accounting-vs-Sage-50cloud)[Zoho Books vs Kashoo](https://www.capterra.com/compare/113351-163115/Kashoo-Online-Accounting-vs-Zoho-Books)[Odoo vs Kashoo](https://www.capterra.com/compare/113351-135618/Kashoo-Online-Accounting-vs-Odoo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)