# Kashoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Kashoo the right Accounting solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/113351/Kashoo-Online-Accounting/reviews

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Kashoo

4.5 (131)

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Last updated April 24th, 2026

# Reviews of Kashoo

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

Glen S

DirectorStaffing and Recruiting, 2 - 10 employeesUsed the software for: 6-12 months.

“It's easy to get used to and you can be sure your records will be accurate for those that want to see them.“

December 29, 2024

CB

Craig B

OwnerAccounting, 2 - 10 employeesUsed the software for: I used a free trial.

“Then, you add the cost of $27 a month or $30 month-to-month and Kashoo is now way above its competitors in pricing and features - I cannot justify this as a viable package for accounting.“

April 29, 2021

Bk

Bridgette k

ownerRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“It met and exceeded all my accounting needs.“

September 10, 2024

MS

Michael S

OwnerElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: More than 2 years.

“I spoke with the Kashoo team, their support is rubbish and incapable of fixing the problem, nor could they explain the reason why this has occurred.“

September 7, 2022

BA

Brandi A

OwnerCosmetics, Self-employedUsed the software for: I used a free trial.

“I like that you can attach your bank account and see all transactions in the inbox.“

July 30, 2023

Krishna L

Human Resources GeneralistHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“My favorite feature was the ability to quickly reconcile your bank accounts.“

May 21, 2022

## Showing most helpful reviews

Showing 1-25 of 131 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Glen S.  
Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Kashoo - easy to use and does the job."

December 29, 2024

4.0

A very pleasant experience and an easy learning curve.

Pros

I purchased Kashoo on a LTD with Appsumo a few years back. It is a great piece of software, handling your accounts and bank feeds splendidly. It's easy to get used to and you can be sure your records will be accurate for those that want to see them.

Cons

I was not doing VAT in the early days, so not sure how Kashoo handles this. My new accountant uses a different package, so had to move across to that—otherwise, not a problem to have carried on.

Review Source

DN

Dan N.  
Owner  
Law Practice  
Used the software for: Less than 6 months

### "If you don't want to pay for Quickbooks, look at Kashoo"

September 11, 2019

4.0

I needed to run financial statements and reports my previous software could not generate. I am happy with Kashoo and would recommend it to anyone that is looking for an alternative to QB.

Pros

I was able to score a deal on this software, but I had been looking for a new accounting software for sometimes. I just happened to be at the right place at the right time. I really like the bank syncing (which nearly all software provides) and the ability to add users (add your bookkeeping, accountant, etc) and limit their privileges.

Cons

Not really their fault, but the big player in this game is Quickbooks, and nearly all professionals know how to use QBs. It was a bit harder to find someone familiar with Kashoo, but after that hurdle was over, the software works pretty well.

Reason for choosing Kashoo

Pricing and features.

Review Source

BM

Bill M.  
Owner  
Automotive  
Used the software for: 2+ years

### "Not good"

September 23, 2021

2.0

Where do I even begin? Kashoo’s bank feeds fro my credit card show up in USD, even though the card is CAD. They had no fix for this, so the feed became largely useless. When I purchased the software on a lifetime deal, I was told I would be able to upgrade to Kashoo 2.0, an upgraded and improved product, complete with machine learning for automatic categorization of imported transactions. As it stands, Kashoo is quite clumsy and time-consuming to use. Each transaction has to be manually dealt with; there are no features that allow bulk or automatic categorization. Kashoo 2.0 materialized for a brief period, and then became Trulysmall. When I finally requested to have my subscription transferred, I was told that wasn’t an option. Without major upgrades, Kashoo is unbearable to use. Stick to the other tried and true options out there. They might cost more, but surely an additional 5-10 hours of your time per month is worth the extra $10-20 you’ll pay to get real accounting software.

Pros

It's inexpensive, that's about it, it's not good.

Cons

Clunky, lacks many features of its competitors, time-consuming, bank feeds don't always work

Review Source

AR

Aryana R.  
Founder  
Consumer Services  
Used the software for: 6-12 months

### "I love Kashoo's Customer Support"

November 20, 2020

4.0

Their customer support and that it is cloud-based. The price is excellent. It is easy to set up a Chart of Accounts too. It important my transactions from my bank and CC is easy. That I can't create import rules. I would change the category but Kashoo wouldn't memorize it. Quicken enables you to create memorized categories.

Pros

Their customer support and that it is cloud-based. The price is excellent. It is easy to set up a Chart of Accounts too. It important my transactions from my bank and CC is easy.

Cons

That I can't create import rules. I would change the category but Kashoo wouldn't memorize it. Quicken enables you to create memorized categories.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Quicken's importing of transactions was failing.

Review Source

Ken I.  
SEO + Web + Reputation Marketing ★★★★★  
Marketing and Advertising  
Used the software for: 2+ years

### "Easiest Accounting/Bookkeeping software by far!"

May 7, 2019

5.0

The company is very responsive and the software / apps have been solid. Kashoo is my third (and final) accounting software service purchase.

Pros

Here's the thing - I HATE accounting & bookkeeping. So I want to spend the least amount of time doing it. And, I want to spend even less time doing taxes. Several years ago, I researched all of the solutions out there, yeah QB too... but I dreaded a steep learning curve and wanted something accurate - and portable. Kashoo has the app for my phone & tablet so I can whip out an invoice real quick while visiting clients. It downloads from my bank just like the other big names, and even has an option to accept credit cards from my clients. It's really powerful, and if you're a numbers geek you'll have fun with all of the options. But for me - it just works. Online or app - I don't wonder about my numbers anymore, nor do I waste a bunch of time. And they do regular webinars which are actually quite interesting. Almost makes me want to do my bookkeeping. Almost. lol.

Cons

There's really not a lot to dislike about the software, and the support staff is great. If I could change anything, I'd have them move their headquarters from Canada to the U.S. ;)

Review Source

Leslie R.  
Owner  
Farming  
Used the software for: 2+ years

### "love the user interface and chat feature!"

April 2, 2019

5.0

When I first started my horticulture business (capterra- why is horticulture or even landscaping, not an industry option?!?) I kept books on paper and had to learn book keeping from the IRS website and other online (free) resources. When I decided that I really wanted to go digital, I tried multiple online book keeping softwares before finally settling on Kashoo. My experience has been really great! Every time I have a question it has been either easily answered through the online tutorials or by using the Kashoo chat feature. Even when I make a stupid mistake, customer service always seems happy to help me unravel and correct it. For comparison, another organization that I was on the board of uses quick books and every time I had to use it I was more greatful for Kashoo! For someone who didn’t learn book keeping on quick books- looking through the accounts to find the information I need on Kashoo is so much more intuitive.

Pros

Ability to view accounts, excellent customer service, helpful tutorials

Cons

for me there really haven’t been any cons. That said, my accountant had never heard of it- not really a problem, just disappointing to me, and of course I would love to pay nothing for bookkeeping 😉

Review Source

Geoff C.  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "Kashoo Much better than some of other choices"

July 16, 2021

5.0

My overall experience has been great. I paid one time and eliminated any monthly payments. It is very reasonable for the price and works as well as high-end programs.

Pros

it is very inexpensive and it takes care of everything that I need to be done from accounting software.

Cons

It can be difficult to download transactions so they can be accounted for in the business. However, it is still very efficient.

Review Source

Dave V.  
Founder and Arts Chaplain  
Music  
Used the software for: 2+ years

### "Great Canadian Accounting software"

September 7, 2018

5.0

I've used Kashoo to track my finances as a professional musician for a few years now and it has never let me down. It's very fast to get in and out and do what I need to do. I love being able to support a Canadian company, in Canadian dollars :) Support has been very responsive when I've needed it.

Pros

Kashoo is very clean and lightweight. Not flashy, but that makes navigating the web app and iPhone app snappy.

Cons

Lacks some of the bells and whistles of the 'big boys' in this space - like integrations with other services. That's not something I need right now, but could be useful in the future. Kashoo's design can seem lacklustre at first. There's power in that, but it's not nearly as friendly-looking as Freshbooks, for example.

Review Source

Kimberly C.  
Writer/Editor  
Management Consulting  
Used the software for: 1-2 years

### "Kashoo makes my CPA happy"

September 27, 2020

5.0

I use Kashoo daily to keep track of my business income, expenses, and invoicing.

Pros

Kashoo is easy to use. It's easy to invoice my clients by sending them invoices directly via Kashoo. It's recommended by my CPA and the reports make him happy.

Cons

I would love to be able to set up recurring invoices but Kashoo doesn't offer recurring invoices. Maybe in future?

Review Source

Maria S.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "Perfect accounting initiative for entrepreneurs"

January 23, 2022

4.0

Pros

I liked rapid bank reconciliation feature so you don't need to worry about flowing amounts. Moreover, Kashoo provids auto-import for any type of transactions.

Cons

The application needs some upgrades, such as improving on-app instructions to accomplish better user experience.

Review Source

RD

Rick D.  
Co-Owner  
Retail  
Used the software for: 2+ years

### "Perfection (Almost)"

June 24, 2019

5.0

We absolutely couldn't run our business as efficiently as we do without Kashoo. It allows us to be agile and respond to our customers' needs in an instant if necessary. We've had many of our larger customers ask us if we could help some of their other vendors to get better organized. With the help of Kashoo, we've set the bar for others to reach.

Pros

We've been using Kashoo for many years. The ease of use is amazing. We know exactly what is happening in our business at any given moment. Although we typically don't use the mobile apps, they are useful if your business model is more suited to mobile. The web app is solid. Uptime is impressive. Support is quick and thorough. Most users wouldn't notice but when you get a bit outside the box you're going to need some assistance from the support team. Some tasks are quite involved when you get past the ordinary. No worries though, the support team is there to guide you through. What we like most is the flexibility of the software and the multi-user capability.

Cons

Dealing with vendor credits is a pain when you pay by cheque. We would really like to have some inventory control tied into invoices. The new statement feature is nice but we would like to have control over the fields displayed in the report. In particular, we would like to be able to have our customers' PO numbers listed so that they can more easily cross reference our invoices.

Review Source

VH

Vivek H.  
Founder  
  
Used the software for: 2+ years

### "Superb, snappy, comprehensive!"

August 21, 2016

5.0

When I set up my business 5 years ago I knew I would need an easy-to-use accounting system. As an accountant myself I needed one with all the bells and whistles, and as a business owner I needed one that was easy to use from anywhere and fast and flexible. After experimenting with a number of unhappy options, I stumbled across Kashoo and it was love at first sight.

Pros

Clean, snappy interface; support for serious accounting (adjustments, transfers, trial balance, general ledger, supporting documents) over and above simple receipts and payments; cloud-based & browser-based so allows me access from anywhere and peace of mind regarding data security and backups. And I can share it all with my auditor sitting miles away at his Windoze PC so he doesn't have to take up space in my home office, where I happily update Kashoo using my iMac :)

Cons

Maybe a tad more support for drag-and-drop would be nice as would the ability to open it in multiple windows so I can cross-check and tally stuff a bit easier than going backward and forward in the same browser window.

Review Source

BA

Brandi A.  
Owner  
Cosmetics  
Used the software for: I used a free trial

### "Kashoo"

July 30, 2023

5.0

Pros

I like that you can attach your bank account and see all transactions in the inbox. It makes it easier than having to navigate my banking app as well

Cons

The integration is a problem for me. If they could expand how many apps they can integrate with, it would be helpful.

Review Source

KO

Ken O.  
CFO  
Restaurants  
Used the software for: Less than 6 months

### "Basic Software at Economical Price"

June 27, 2019

5.0

We are running a seasonal fast service restaurant with 20 employees with a pretty simple chart of accounts. I use QuickBooks Online for other businesses but I was looking for something less costly which integrates well with our Square POS terminal. Kashoo does a great job with Square and it is less than half the price of QBO, but with commensurately less functionality.

Pros

1) Automatically lists the latest entries in income or expenses or other accounts if you select them. 2) Easy to learn and to get going 3) Excellent integration with Square allowing you to run detailed excel reports to slice and dice your Square transactions to your heart's content.

Cons

1) Bank account transaction matching is cumbersome and a bit clunky. The top half of the page is what you've matched, and the bottom half are all the entries in Kashoo INCLUDING matched ones. The bottom half should really be just the unmatched entries. 1a) You can't run a report on matched or unmatched entries and if you select or download the bank account account it does not tell you which entries are matched. 2) It won't add up sub accounts on an income statement 3) In general, if you want to run reports the answer is excel, but excel isn't that bad: it's just a pain to dump it, format it, sort it , etc.

Reason for choosing Kashoo

Price / performance / Square Integration.

Review Source

VR

Verified Reviewer  
Customer Desk  
Marketing and Advertising  
Used the software for: 1-2 years

### "A complete financial solution with custom support"

January 30, 2022

5.0

Kashoo has made accounting simpler for us, specially with custom financial management support by Kashoo tema makes this application perfect for small companies.

Pros

Management of project expenses, payroll expenses & cashflow management are so simple to use with Kashoo.

Cons

Using invoicing system and tax implementation for countries outside US is not that friendly.

Review Source

DG

Deborah G.  
CEO  
Media Production  
Used the software for: 1-2 years

### "Great accounting program, easy to learn and use, but report formatting needs a lot of work."

January 22, 2019

4.0

I know that the look of reports is not a top priority in accounting software, but a clean, professional look does matter to me. I have been advised by Kashoo that they are working on them but it has been months now and nothing has been fixed. If it wasn't for this issue, the software would get a 5/5 from me. I really like using the program and don't want to switch to something else.

Pros

Has everything I need to run my small business Easy to learn and use, not a huge learning curve Canadian product!

Cons

Data entry requires a lot of scrolling up and down Report formatting really needs work: - Accounts are not in numerical order - Columns don't line up - Some reports have no title or date range, I have to add them manually (statements and ledger) - Font headers are huge and can't be adjusted, creating way more pages than needed - No way to adjust page sizing (often get one line on a second page when it would easily fit on the first) - Report templates are not customizable, they can only be fixed by Kashoo.

Review Source

SO

Stuart O.  
CEO  
Design  
Used the software for: 2+ years

### "Very easy to use."

January 24, 2017

5.0

Very intuitive software. I have been a CPA for over 40 years. Great for clients "on the go" to maintain accurate records. I use it for all my own personal use as well.

Pros

Portability, ease of use.

Cons

Would like to see more selectivity in reports.

Review Source

Response from Kashoo

January 30, 2017

Stuart, Thanks for the review. I am going to reach out to you directly to find out what is happening with your log-in process it should be a few seconds at most.

AB

Alice B.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Happy to Support Canadian"

April 30, 2019

4.0

Generally fine. I don't like that they doubled my fee last year and I am still considering moving elsewhere but haven't had time to test the other options.

Pros

I like that it's in the cloud and accessible anywhere. The customer service is also very responsive

Cons

It has some quirks that are not intuitive, and a few random software glitches. I have no fear for the security of my data but as a non-accountant/bookkeeper I struggle with a few things.

Review Source

DD

David D.  
Patient Services  
Real Estate  
Used the software for: 6-12 months

### "Kashoo is awesome!!"

April 11, 2018

4.0

Pros

What a great app! This is perfect for a small business/ entrepreneur! As a realtor, its perfect for me to keep track of all my receipts, etc!!

Cons

Not a whole lot of cons! Overall very simple and straightforward. The overall layout/look of the app isn't my favorite. But not concerned with that. Works well!

Review Source

AP

Andy P.  
Owner  
Sporting Goods  
Used the software for: 1-2 years

### "Great Accounting Software and App. Especially for a regular Joe like me. "

February 15, 2017

5.0

I like the way the Mobile app works seamlessly with the desktop version. I'm on the go a lot, it's nice to use an accounting software that keeps up with me. Its easy to use. When I do have questions the Customer Service is top notch. They also have timely emails and webinars to help you prepare to tax season and the like.

Pros

Easy to use both online and on mobile devices

Cons

None that I have found yet.

Review Source

JI

Jimmy I.  
  
  
Used the software for:

### "Clean, clear interface, quick processing, reliable, and does everything I need it to do!"

October 7, 2015

4.0

As with all cloud based software, the ability to access my accounts from anywhere is very useful. Because it's all online I was anticipating an element of sluggishness in response times but I can say that I was proven wrong and the application works very well and quick. It does pretty much everything I need it to do and the layout is logical and easy to navigate. There are a couple of things missing (proper Standing Order engine and statement distribution come to mind), but I have tried a few accounting system and found that none of them cater for ALL my needs (some will always be missing) unless I'm willing to spend a fortune. Kashoo covers the important ones - I can live with the ones that are missing - but having said that, their customer service is excellent and these issues are being addressed and shortcuts put in place to alleviate their absence, so I'm happy overall. The most important aspect is fulfilled - reliability. I can't afford to find my accounts unaccessible, and to date they have been very robust and reliable. I've never had any problems with access to my accounts, and they include enough reports to also allow you to download the entire database should you want to. I would certainly recommend them.

Review Source

CB

Charmaine B.  
Co-Owner  
Farming  
Used the software for: 2+ years

### "Co-Owner"

July 8, 2019

5.0

I love the reports.

Pros

If I would be a good bookkeeper, and do it monthly it would be a snap. It is well organized. Some things I do find difficult, and find that the support can be a rather long wait to receive. Example. Have been doing GST return quarterly manually, and can't figure out how to input it. Have had no resolution from helpdesk yet. But will work on it when I return from World Championships end of the month

Cons

The support online is good, but the hours of service not great. Would prefer noon till 9 weekdays and hours on Saturday/Sunday as well. Which is when I often work on books.

Review Source

JK

Jeff K.  
Managing Principal  
Airlines/Aviation  
Used the software for: 2+ years

### "Perfect for Small Business Accounting Software"

April 2, 2019

5.0

Pros

Great for small business owners with multiple companies. Easy to use and to train others.

Cons

Would love to be able to have app for employees that could attach receipts to credit card charges.

Review Source

EW

Erin W.  
Owner  
  
Used the software for: 6-12 months

### "Good online accounting software with excellent customer service team."

February 6, 2018

4.0

Pros

I used this software for a year for my small business. It's a simple form field way to do your accounting as opposed to using spreadsheets. It also has a nice mobile application to accompany the desktop application so you can easily upload photos. I like being able to attach digital photos of receipts to entries the most.

Cons

In the end, I felt like I could save the money and just use spreadsheets again to do my accounting. Because filling in the form fields was basically the same as filling in cells of a spreadsheet I didn't feel like it was worth it just for the photo upload functionality. I'm sure it has other features that I just never looked into using but my small business is so basic I never got around to seeing the other offerings.

Review Source

Monique D.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Kashoo with my agency"

December 3, 2019

5.0

Overall all i'd recommend this saas. if you're looking for an accounting software. Kashoo is good to use.

Pros

The UX/UI is easy to use, only took a hour to get familiar & set up everything. I needed a accounting software.

Cons

The support is very delayed. Sometimes would take a couple of weeks for they to answer a problem i would be having. They did state they would get back with me.

Review Source

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