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Spider Impact is the industry's leading strategic management software, built by Spider Strategies. It consolidates performance data and big-picture strategy into a centralized platform, giving everyone real-time access to the information they need to help achieve the organization's strategic plan. You can track key performance indicators (KPIs), make informed adjustments, and keep every team focused on what matters, ensuring your efforts lead to meaningful outcomes. In our latest version, users also now have: - Full support for right-to-left languages like Arabic - Dynamic dashboards with PowerPoint-style shape and line widgets - Enhanced forms with embedded dashboards and tabbed navigation - Improved reporting with refined conditional formatting - Updated initiative health tracking featuring yellow status ranges
Provider
Spider Strategies
Located In
United States
Foundation
2003
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows
Training
Webinars, Live Online, Documentation, In Person, Videos
Support
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum
Spider Impact is made to scale, making it a great fit for organizations of any size and any industry to improve their strategic management and execution.
Content Source: Spider Impact
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Spider Impact Reviews
Pros
Biggest Benefit - in my opinion - we have been awarded new contracts because of our ability to show accountability and grow the business.
Good provider and system measurement ability. A lot of improvements can still be updated on the system as this was a great platform.
It is also very good value and customer service is superb. We would highly recommend Quickscore for any organization that is implementing Strategic Performance Management system.
Cons
I don't like that you're not able to export all dashboards at once unless you transfer it into a briefing book. Also, having to scroll through to find the project you're working on in Connect.
I then have to manually cut and paste the calculations into the KPI via Builder.
It is really not intuitive, and you rely on youtube tutorials and videos to learn how to use it. Also, when it comes to customization of your experience and your reports, your options are limited.
"Spider Strategies Scorecards"
Overall: Biggest Benefit: -My sites can make intelligent business decisions because the can see right on the screen if they are meeting SLAs - Biggest Benefit - a reduction in the financial credits due to non-compliance issues. - Scoring KPIs help the site determine where adjustments need to me made within production/labor management. Benefit - sites are adjusting their labor pool to incorporate cross-training and new skills for new services. Biggest Benefit - in my opinion - we have been awarded new contracts because of our ability to show accountability and grow the business.
Pros: I love the fact that I can create a template of a scorecard/its reports/dashboards for an organization and then replicate it across its children organizations. This is a HUGE time saver for me. The Briefing Books allow me to create a monthly Briefing Book for my sites. This allows the sites to quickly access the metrics/dashboards/reports in one location and send this information to PowerPoint to prepare for QBRs. I LOVE the fact that I can pull data from outside resources into the KPIs using Connect. This allows me to automate data import and decrease user errors when entering data into the scorecards. BIG WIN there.
Cons: The ONE thing that irks me is the inability to import calculations from Excel like I can when building a scorecard. I usually export the Metric IDs to excel and create the calculations. I then have to manually cut and paste the calculations into the KPI via Builder. It would be nice if I can import calculations.
"Effortless Reporting and Narrative Control"
Overall: My experience with Spider Impact has been overwhelmingly positive. The software has proven to be a valuable asset in managing data and reporting efficiently. The intuitive design, combined with powerful visualisation and control features, sets it apart from other platforms we've trialled. It genuinely simplifies the process of strategic planning and client reporting.
Pros: The most impressive aspect of Spider Impact is its ability to help us control the narrative with our clients effectively. Reporting is made effortless, and the visualisation and data control features are exceptional. The platform excels in creating a scorecard, strategy plan, and reporting framework, which is all very intuitive and user-friendly. Having trialled and used other platforms, Spider Impact stands out as a clear winner, and I highly recommend it.
Cons: There’s a small learning curve initially, but it’s well worth the investment in time.
Vendor Response
"It might give you a lot of options to review your KPI's, but you'll spend lots of time learning it."
Pros: The many options that you have to view your data, and once you get the hang of the import format needed it is really easy to get your data in & out of the software.
Cons: It is really not intuitive, and you rely on youtube tutorials and videos to learn how to use it. Also, when it comes to customization of your experience and your reports, your options are limited.
"Prime Pharmacy Group"
Overall: "Spider Strategies has been an invaluable tool for Prime Pharmacy Group. Its intuitive and user-friendly KPI metric reporting, data sets, and initiatives function have significantly improved how we manage our business and track performance across our retail stores. The flexibility of the system allows us to easily adapt it to our specific needs, bringing a clear focus to our operations. With Spider Strategies, we can quickly identify what's working and know when to intervene or modify areas that need improvement. It has enabled us to make informed decisions aligned with our strategy, ultimately driving our business forward."
Pros: Easy or use, clear KPI reporting, initiatives linked to KPI's
Cons: Nothing really. We are very happy with the functionality
Vendor Response
"One of the simplest, but just right, balanced scorecard tools"
Overall: Very happy with the software, which was very intuitive to pick up by my users
Pros: So easy to setup and use, and already wired for the balanced scorecard (and other scorecards) very well.
Cons: Almost simplistic, with not enough calculation capabilities and needs better integration with other systems and data sources
