# HITS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HITS Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/113408/HITS --- # HITS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HITS ## What is HITS? HITS tire shop software is a cloud-based point-of-sale and inventory management system tailored for tire shops, auto repair centers, and quick lube businesses. It streamlines operations, from fast checkouts to inventory tracking and reporting. The core module, HITS BPOS, features a user-friendly interface with sales tools, appointment scheduling, inventory management, and reporting. The software integrates with accounting and ERP systems as well as third-party tools. A key feature is its report library for tracking metrics such as inventory and accounts receivable. HITS software includes online training, an installation guide, and a dedicated project manager for onboarding. For wholesale distributors, the Tirelink module offers a B2B eCommerce platform with real-time updates. ## What is HITS used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $250 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HITS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hitstiresoftware.com/&name=HITS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HITS 4.9 (27) VS. [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $250 Per Month Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (27) Ease Of Use 4.7 (660) Value For Money 4.7 (3) Value For Money 4.7 (622) Customer Service 5.0 (27) Customer Service 4.9 (590) ## HITS alternatives [4.2 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) [View all alternatives](https://www.capterra.com/p/113408/HITS/alternatives/) ## FAQs about HITS Overview ### Which roles and teams benefit most from HITS? HITS is most used by owners, general managers, office managers, and operations leaders who oversee daily business performance. Administrative and finance teams use it to manage office workflows, credit and treasury tasks, and reporting, while service managers rely on it to coordinate service operations, track activity, and keep processes organized. Answer based on 24 reviews Overview ### What company size and specific industries is HITS built for? HITS is designed for small to mid-sized automotive service businesses, including independent auto repair shops, tire dealers and distributors, quick lube businesses, and auto service centers. It targets companies that manage vehicle maintenance and repair operations in the auto service and tire industry. Features and Usability ### What are the key features of HITS? HITS offers accounting, billing and invoicing, CRM, and point of sale tools for managing customer transactions. It also includes appointment scheduling, employee scheduling, work order management, and maintenance scheduling, plus inventory management, quotes and estimates, service history, VIN lookup, labor rates, and alerts and notifications. Pricing ### How much does it cost and what fees or limitations are included? HITS starts at $250 per month for Wholesale Pricing and includes 7-day rolling backups, automatic updates, emergency support, and software hosting. A free trial is available. Pricing-related feedback is positive, with reviewers calling HITS more cost effective than competitors and noting it avoids expensive software, licenses, upgrades, and support. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does HITS integrate with? HITS integrates with 10 third-party tools and platforms, including Acuity Scheduling, Autoflow, CIMS, Demandforce, Epicor CMS, QuickBooks Online, RT Locator, Sage 100, Sage 50 Accounting, SocialCRM, TireConnect, and Top Dog Travel Systems. These integrations cover scheduling, accounting, CRM, and industry-specific business systems. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does HITS offer? HITS provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, steps, and product information. Answer based on 2 reviews Getting Started and Support ### What customer support options does HITS offer? HITS provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe support as quick, courteous, and patient, with staff often calling back, walking users through issues, and resolving problems directly when needed. Answer based on 7 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Billing & Invoicing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Labor Rates 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians Maintenance Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Quotes/Estimates 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. HITS 15 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Track and manage inventory levels to maintain proper supply Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Accept and process customer payments for products or services using hardware and software Generate quotes or estimates for customers Track work performed and resources used for past customers, sites, or assets Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.7 (3) Free Trial [View pricing plan details](https://www.capterra.com/p/113408/HITS/pricing/) Wholesale Pricing $250.00 Per Month It includes: - Emergency support - Software hosting - Automatic updates - 7-day rolling backups Retail Pricing $225.00 Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[ Demandforce](https://www.capterra.com/p/221823/Demandforce/)[ Autoflow](https://www.capterra.com/p/133154/autoflow/)[ CIMS](https://www.capterra.com/p/134099/CIMS/)[ TireConnect](https://www.capterra.com/p/171208/TireConnect/) ## Support, customer service and training options Customer Service 5.0 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (27) 5.0 Based on 27 reviews ## User reviews Overall rating 4.9 Based on 27 reviews Filter by rating 5(25) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JE Jeff E. Service manager Automotive ### "Good, efficient pos system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 3, 2024 I liked using HITS because it was efficient and productive Pros The product stocking system was accurate and easy to access Cons Not being able to pull up parts information (suppliers, purchase invoice #s) on past invoices Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OO Osmany "Ozzy" H. ### "Andreoli and Associates are on to something good with HitsBPOS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 2, 2017 We use HITS BPOS for our retail and wholesale business and so far so good. The team over at Andreoli provides great support whenever needed. Have a question? just shoot them an e-mail and they usually respond the same business day. If they dont have the answer for you same day, they call you back when they do and follow up. we look forward to continue to see Andreoli grow and help us grow. Some features such as building invoices are a little tough at first but you easily get the hang of it. as long as they listen to their customers suggestions and build upon what their clients ask they can easily continue to grow and expand their offerings with the HitsBPOS product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Michael O. Manager Automotive ### "Awesome customer support!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2016 Jessica was awesome helping me get my computer set up!! I appreciate her taking the time to explain function details and making my job easier! Pros Easy to use! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Teresa W. ### "It pretty straightforward." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 21, 2016 Jessica helped me resolve an issue that I could not fix on my own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Terry P. Office manager ### "We've been with Andreoli & Associates for almost 30 years and they have been great! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 23, 2016 Their customer support is always courteous and helpful. Plus, they have great reports. Some of them even get sent straight to our vendors without us having to run them ourselves. It saves us a lot of time and saves on paper too! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Cindy G. Office/Credit Mgr. ### "Great Software, Great Service!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 21, 2015 We have been using this software for years. It is very user-friendly and the staff is fabulous to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM DAVIS M. GM ### "GREAT POS SOFTWARE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 18, 2015 GREAT CUSTOMER SERVICE QUICK TO RESPOND WHEN NEEDED ALWAYS STAYS UP TO DATE Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Dennis B. Owner ### "It's been fantastic." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 17, 2015 The total experience has been wonderful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VJ Virginia J. Sec/Tre ### "We have had Hits for many years! Andreoli people have all way been here when I need them." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 21, 2015 Hits are one of the best people to work with. They are always ready to help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Perry G. ### "Thanks to everyone at HITS for getting us up and running again! Great Software!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 14, 2015 As it is with any new software there is a little bit of a learning curve, but it was a good curve with so many great surprises. We learn something new every day! I cant believe all the things this software can do! Thanks for the Great support, all my questions answered very quickly! Perry Gerber Gerber Tire and Service Center Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/113408/HITS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ARI vs HITS](https://www.capterra.com/compare/113408-201737/HITS-vs-ARI) [AutoLeap vs HITS](https://www.capterra.com/compare/113408-216500/HITS-vs-Autoleap)