# HITS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HITS Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/113408/HITS

---

# 

 HITS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HITS

## What is HITS?

HITS tire shop software is a cloud-based point-of-sale and inventory management system tailored for tire shops, auto repair centers, and quick lube businesses. It streamlines operations, from fast checkouts to inventory tracking and reporting. The core module, HITS BPOS, features a user-friendly interface with sales tools, appointment scheduling, inventory management, and reporting. The software integrates with accounting and ERP systems as well as third-party tools. A key feature is its report library for tracking metrics such as inventory and accounts receivable. HITS software includes online training, an installation guide, and a dedicated project manager for onboarding. For wholesale distributors, the Tirelink module offers a B2B eCommerce platform with real-time updates.

## What is HITS used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$250

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HITS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hitstiresoftware.com/&name=HITS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HITS

4.9 (27)

VS.

[4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

$250

Per Month

Starting Price

$179

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (27)

Ease Of Use

4.7 (743)

Value For Money

4.7 (3)

Value For Money

4.7 (688)

Customer Service

5.0 (27)

Customer Service

4.9 (713)

## HITS alternatives

[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[ARI](https://www.capterra.com/p/201737/ARI/)

[4.6 (659)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting price

$39.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201737/ARI/)

[View all alternatives](https://www.capterra.com/p/113408/HITS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Billing & Invoicing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Labor Rates

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track, manage, and standardize customer rates for services performed by technicians

Maintenance Scheduling

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Quotes/Estimates

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

HITS 15 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assign working shifts or tasks to employees based on their availability

Estimate expected cost based on various factors before a project begins

Track and manage inventory levels to maintain proper supply

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Accept and process customer payments for products or services using hardware and software

Generate quotes or estimates for customers

Track work performed and resources used for past customers, sites, or assets

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

4.7 (3)

Free Trial

[View pricing plan details](https://www.capterra.com/p/113408/HITS/pricing/)

Wholesale Pricing

$250.00

Per Month

It includes:

-   Emergency support
-   Software hosting
-   Automatic updates
-   7-day rolling backups

Retail Pricing

$225.00

Per Month

Value for money

4.7 (3)

4.7

Based on 3 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[

Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[

Demandforce](https://www.capterra.com/p/221823/Demandforce/)[

Autoflow](https://www.capterra.com/p/133154/autoflow/)[

CIMS](https://www.capterra.com/p/134099/CIMS/)[

TireConnect](https://www.capterra.com/p/171208/TireConnect/)

## Support, customer service and training options

Customer Service

5.0 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (27)

5.0

Based on 27 reviews

## User reviews

Overall rating

4.9

Based on 27 reviews

Filter by rating

5(25)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JE

Jeff E.

Service manager

Automotive

### "Good, efficient pos system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 3, 2024

I liked using HITS because it was efficient and productive

Pros

The product stocking system was accurate and easy to access

Cons

Not being able to pull up parts information (suppliers, purchase invoice #s) on past invoices

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

O"

Osmany "Ozzy" H.

### "Andreoli and Associates are on to something good with HitsBPOS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 2, 2017

We use HITS BPOS for our retail and wholesale business and so far so good. The team over at Andreoli provides great support whenever needed. Have a question? just shoot them an e-mail and they usually respond the same business day. If they dont have the answer for you same day, they call you back when they do and follow up. we look forward to continue to see Andreoli grow and help us grow. Some features such as building invoices are a little tough at first but you easily get the hang of it. as long as they listen to their customers suggestions and build upon what their clients ask they can easily continue to grow and expand their offerings with the HitsBPOS product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MO

Michael O.

Manager

Automotive

### "Awesome customer support!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2016

Jessica was awesome helping me get my computer set up!! I appreciate her taking the time to explain function details and making my job easier!

Pros

Easy to use!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Teresa W.

### "It pretty straightforward."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 21, 2016

Jessica helped me resolve an issue that I could not fix on my own.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Terry P.

Office manager

### "We've been with Andreoli & Associates for almost 30 years and they have been great! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 23, 2016

Their customer support is always courteous and helpful. Plus, they have great reports. Some of them even get sent straight to our vendors without us having to run them ourselves. It saves us a lot of time and saves on paper too!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Cindy G.

Office/Credit Mgr.

### "Great Software, Great Service!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 21, 2015

We have been using this software for years. It is very user-friendly and the staff is fabulous to work with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

DAVIS M.

GM

### "GREAT POS SOFTWARE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 18, 2015

GREAT CUSTOMER SERVICE QUICK TO RESPOND WHEN NEEDED ALWAYS STAYS UP TO DATE

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dennis B.

Owner

### "It's been fantastic."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 17, 2015

The total experience has been wonderful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VJ

Virginia J.

Sec/Tre

### "We have had Hits for many years! Andreoli people have all way been here when I need them."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 21, 2015

Hits are one of the best people to work with. They are always ready to help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

Perry G.

### "Thanks to everyone at HITS for getting us up and running again! Great Software!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 14, 2015

As it is with any new software there is a little bit of a learning curve, but it was a good curve with so many great surprises. We learn something new every day! I cant believe all the things this software can do! Thanks for the Great support, all my questions answered very quickly! Perry Gerber Gerber Tire and Service Center

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/113408/HITS/reviews/)

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Popular comparisons

[ARI vs HITS](https://www.capterra.com/compare/113408-201737/HITS-vs-ARI)

[AutoLeap vs HITS](https://www.capterra.com/compare/113408-216500/HITS-vs-Autoleap) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)