# HITS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HITS the right Auto Repair solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113408/HITS/reviews --- HITS 4.9 (27) [View alternatives](https://www.capterra.com/p/113408/HITS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HITS Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JE Jeff E. Service manager Automotive Used the software for: 6-12 months ### "Good, efficient pos system " November 3, 2024 5.0 I liked using HITS because it was efficient and productive Pros The product stocking system was accurate and easy to access Cons Not being able to pull up parts information (suppliers, purchase invoice #s) on past invoices Review Source MO Michael O. Manager Automotive Used the software for: 2+ years ### "Awesome customer support!!" June 21, 2016 5.0 Jessica was awesome helping me get my computer set up!! I appreciate her taking the time to explain function details and making my job easier! Pros Easy to use! Review Source O"H Osmany "Ozzy" H. Used the software for: ### "Andreoli and Associates are on to something good with HitsBPOS" February 2, 2017 4.0 We use HITS BPOS for our retail and wholesale business and so far so good. The team over at Andreoli provides great support whenever needed. Have a question? just shoot them an e-mail and they usually respond the same business day. If they dont have the answer for you same day, they call you back when they do and follow up. we look forward to continue to see Andreoli grow and help us grow. Some features such as building invoices are a little tough at first but you easily get the hang of it. as long as they listen to their customers suggestions and build upon what their clients ask they can easily continue to grow and expand their offerings with the HitsBPOS product. Review Source RM Randall M. President Used the software for: ### "Top Shelf Service Everytime" February 19, 2015 5.0 I have been a client of Andreolli for many years now. This company has progressed remarkedly during that span. The consistent factor throughout those years has been top shelf service everytime! I have complete confidence that when I need attention regarding my HITS POS system, I will get their very best....from the simplest of matters to requests for unique report design or compatability issues with specific vendors. Most often, my needs are met immediately, but there have been times when it has taken a few days to solve specific issues....but, I'm certain that they will take care of my needs everytime. I cannot recall a time that I was told "that's not possible". My requests are met with genuine concern and Andreolli offers solutions that often exceed my expectations. Review Source CL Carmen L. Contrtoller Used the software for: ### "Finally" January 12, 2015 5.0 In 2015, we are thankful to have found a software company (in 2013) that finally backs what they sell. We are finally done dealing with software companies charging us ridiculous amounts of money for their software, licenses, upgrades, and support. Mike Andreoli and his staff are the best of every world...affordable...great value for your money....and the best support team I've ever dealt with in 40 years of working in the tire and computer industries. I can't tell you how happy we are that we made the change over to HITS BPOS. FINALLY, I can go home at night and know that my employees are in good hands. Review Source RF Reggie F. Owner Used the software for: ### "Satisfied Customer for 28 Years!!" January 22, 2015 5.0 Our family began doing business with Mike Andreoli in 1986 and it has been one of the best decisions we have ever made! HITS Software is more than just a billing or inventory program, it has become a integral tool in our business. HITS is continually improving with added functionality, ease of use, and integration to our local wholesalers. And, with Customer Service that treats you more like family than a customer, HITS is the best choice for our business! Review Source CO Cid O. Owner Used the software for: ### "Solid Affordable point of Sale" January 23, 2015 4.0 We have been using Andreoli for somewhere around 20 years, They offer training, wonderful support, they keep up with the industry and its changes. Andreoli is much less expensive than any other software point of sale provider that I have ever come across. Andreoli is also owner operated, the value of that speaks for itself. I would recommend , that you talk to Andreoli if you are in the market for point of sale software , you might like what you find! Review Source CC Craig C. President / Owner Used the software for: ### "GREAT COMPANY" January 19, 2015 5.0 Our company had tried several other POS providers. None offered everything we needed. Andreoli HITS BPOS had the best mix of offerings. I am convinced that there aren't any perfect point of sale programs; however, HITS BPOS is about as close as you can get. If that's not enough, their customer service will seal the deal. The other companies we used didn't even come close. We have found a home with the Andreoli family. Review Source PY Peggy Y. mgr Used the software for: ### "Outstanding customer service" January 16, 2015 5.0 Anytime I call or email Andreoli for help I get an immediate response! It amazes me how fast my issues get addressed and handled. Most companies you wait and wait and wait and then you get a person who has to ask someone else for assistance, not Andreoli. Every person that I have dealt with knows exactly how to handle or correct my issues. It's very refreshing to know that their support team is so well trained. Review Source RH Rich H. Owner Used the software for: ### "The best software for the tire dealer" January 15, 2015 5.0 If you are in the market for software Andreoli & Assoc. should be your only choice. Easy to use, simple to teach new employees, tech support that is first class. Never again worry about backing up your data it's done automatically. Support staff is very friendly and informative. Mike and his team are number 1 in my book. The best value for the independent tire dealer. Review Source GF Geri F. Office Manager Used the software for: ### "Great Tech Support" January 16, 2015 5.0 I cannot say enough good things about Andreoli & Associates. Tech support always calls back and whatever problem we have they have always either corrected it or walked us through it. Two of us are not too great on the computer but everyone at tech support has been kind and patient. We have been with them for many years and plan to be with them in the years to come. Review Source PG Perry G. Used the software for: ### "Thanks to everyone at HITS for getting us up and running again! Great Software!!" October 14, 2015 5.0 As it is with any new software there is a little bit of a learning curve, but it was a good curve with so many great surprises. We learn something new every day! I cant believe all the things this software can do! Thanks for the Great support, all my questions answered very quickly! Perry Gerber Gerber Tire and Service Center Review Source tP tony P. Owner Used the software for: ### "Just the best service out there" March 19, 2015 5.0 I have been a customer since 2009, not very computer savy I was nervous about using any operating system. The Andreoli Staff made it effortless, andI couldn't ask anymore from them, there always right there when you need them and what a great program it is. Easy Easy Easy From our retail store to the wholesale link the do it all Review Source RB Randy B. Owner Used the software for: ### "HITS BPOS ServiceCAT is the BEST! WE LOVE IT!" August 18, 2015 5.0 What an AWESOME program for a Tire Store-Auto Repair ...ServiceCat is the best feature we have ever used in a POS ...and we were with R.O.Writer before.....Hits and ServiceCat is much more cost effective than is competiton...You can't go wrong with.... THE ServiceCat!!! Review Source RC Russ C. General Manager Used the software for: ### "Software has facilitated growth..." January 28, 2015 5.0 When we started using Andreoli's software we had two stores. We just recently added our 10th store. We attribute a large part of our success to having good technology in place. HITS BPOS has helped facilitate our growth and the support team is fantastic! Review Source RB RICK B. MANAGER Used the software for: ### "GREAT CUSTOMER SERVICE" January 14, 2015 5.0 WE HAVE BEEN WITH ANDREOLLI FOR ALMOST 19 YEARS AND WOULDN'T EVEN CONSIDER ANOTHER POS PROVIDER. I COULDN'T ASK FOR ANY QUICKER OR BETTER CUSTOMER SUPPORT. IF I NEED ANYTHING EVEN IF IT"S OUT OF THE ORDINARY THEY ARE ALWAYS MORE THAN GLAD TO HELP. Review Source RP Reed P. Vice President of Operations Used the software for: ### "Great Software, Great Service" April 10, 2015 5.0 I've been using Andreol's HITS BPOS since October of 2012. The software is amazing, and the support people are great. I couldn't be more satisfied. The software pays for itself. It is literally the easiest check I write each month. Review Source TP Terry P. Office manager Used the software for: ### "We've been with Andreoli & Associates for almost 30 years and they have been great! " March 23, 2016 5.0 Their customer support is always courteous and helpful. Plus, they have great reports. Some of them even get sent straight to our vendors without us having to run them ourselves. It saves us a lot of time and saves on paper too! Review Source WT Wes T. Manager Used the software for: ### "Great for all aspects of business " January 28, 2015 5.0 We use HITS BPOS in all forms of our business. It's great for inventory management and point-of-sale. We do a little bit of everything from towing to commercial to retail and HITS is great in all aspects of the business. Review Source BG Binky G. Office Manager Used the software for: ### "HITS " January 21, 2015 5.0 The program is very good, keeps excellent control of inventory and sales. If we ever have a problem the techs are extremely knowledgeable and extremely helpful. They have fixed many of my mistakes over the years. Review Source JZ Janet Z. Sec Used the software for: ### "customer service" January 14, 2015 5.0 Love the program and the customer service is great. Hits gives us the reports we need in the business. Great program!! Review Source SP Sean P. VP / MGR Used the software for: ### "5 star support staff" January 13, 2015 5.0 HITS software is one of the best bangs for your buck for tire related software. The support team is top notch! Review Source CG Cindy G. Office/Credit Mgr. Used the software for: ### "Great Software, Great Service!!" December 21, 2015 5.0 We have been using this software for years. It is very user-friendly and the staff is fabulous to work with. Review Source VJ Virginia J. Sec/Tre Used the software for: ### "We have had Hits for many years! Andreoli people have all way been here when I need them." October 21, 2015 5.0 Hits are one of the best people to work with. They are always ready to help. Review Source DM DAVIS M. GM Used the software for: ### "GREAT POS SOFTWARE" December 18, 2015 5.0 GREAT CUSTOMER SERVICE QUICK TO RESPOND WHEN NEEDED ALWAYS STAYS UP TO DATE Review Source Similar Products Featured ## Related categories [Auto Repair](https://www.capterra.com/auto-repair-software/)