# EMR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EMR Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more.

Source: https://www.capterra.com/p/113468/EMR-Software/pricing

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# 

 EMR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EMR Software

## What is EMR Software?

Fully Certified EMR and Practice Management Software Designed to work on I-Pads, Androids or Windows Operating Systems Automate Management of PQRS, Functional Reporting, Plans of Care and Documentation

## What is EMR Software used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Mental Health](https://www.capterra.com/mental-health-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EMR Software

4.8 (13)

VS.

[4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (13)

Ease Of Use

4.5 (709)

Value For Money

4.3 (6)

Value For Money

4.2 (579)

Customer Service

4.6 (12)

Customer Service

4.3 (645)

## EMR Software alternatives

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.4 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/113468/EMR-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

E-Prescribing

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Patient Records Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Charting

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

HIPAA Compliant

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Medical Billing

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Physician Scheduling

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage physician availability and schedules

EMR Software 26 features

Schedule appointments via a calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Automatically generates E/M codes based on information collected during patient charting

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Transmit prescriptions to pharmacies electronically

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

To scribe and interpret the written words received from online or offline inputs

Compliant with HIPAA, which sets standards for sensitive patient data protection

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Track and manage inventory levels to maintain proper supply

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Certified for healthcare IT products based on the results from ONC-ATL

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Create treatment plans that document interventions and outcomes to track patient progress

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Features

4.5 (8)

4.5

Based on 8 reviews

## Pricing

Value for money

4.3 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (6)

4.3

Based on 6 reviews

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## Support, customer service and training options

Customer Service

4.6 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (12)

4.6

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 13 reviews

Filter by rating

5(11)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KS

Kimberly S.

Patient Service Representative

Hospital & Health Care

### "Printing, Searching, and faxing orders"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2025

My overall experience with the EMR software is positive. As I said, I do enjoy the ability to print and even look up the orders when needed. I do feel this is helpful because even if the registration at time of the patient doing the test ordered can't find the order, we are able to search for it, print it, and fax it over.

Pros

What I like most about the EMR software is the ability to print the orders for the patient, as well, as searching for the orders again if they need them reprinted. This is very helpful to those who call in stating they have lost the orders and would like a physical copy of them.

Cons

What I least like about the EMR software is how quickly it signs me out. I, also, do not like how my location of care does not default to my last work location as Athena does. I feel if this would happen, it would make the sign in process quicker when done in a hurry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rupa S.

Quality Engineer

Hospital & Health Care

### "Its a nice and easy to use EMR product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 29, 2024

It was good using it. Easy to use tool and lot of support available,

Pros

Its an easy to use tool. It has multiple workflows available and is not too heavy on template management

Cons

Learning the tool takes a bit of time but with the support available thats easy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Aparna S.

Coding Auditor

Hospital & Health Care

### "User friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 28, 2024

Pros

Patient information can be easily entered and protected so that no one can change with authentication. It also provides information who has changed the information.

Cons

Adding new insurance in the EMR system was tedious. It should have better support to add new information

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Sydney F.

OWNER

Medical Practice

### "Emr is important"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 13, 2022

Overall a good experience. Compared to other software used this does the job efficiently

Pros

Ease of use and proper documentation is important

Cons

correcting errors such as date of service can be difficult

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Charity P.

Executive Assistant

Non-Profit Organization Management

### "EMR to save paper!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 3, 2019

Pros

Using EMR was an incredible thing for our office. Having to track down and keep up with paperwork was tedious and this allowed us to be able to find things easier.

Cons

The hardest thing about this project was t inputting all of the data during setup. Once our office made the switch we were good to go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Student

Computer & Network Security

### "Do more research "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 15, 2019

It wasn’t so bad at all, just wasn’t a software I woulda purchase and use personally

Pros

It was very accessible and a great price!!!

Cons

Maybe I’m wrong but there is so much competition in this field and these programs need to stand out and offers what others don’t..... and customer service is very hard to reach

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Marquis M.

Billing Clerk

Medical Practice

### "From the initial setup, through training and now through MIPS/MACRA reporting... AWESOME!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2018

Really great software.

Pros

Once you learn it, there is an infinite amount of possibilities of what you can do. I like the many different ways you can reach the same point from right clicking on a patient's name and scrolling down to double clicking on a button left/right of the screen. I like the way you can access a patient's entire chart in one spot, including billing and diagnoses. I like the ability to customize reports. And the ease of creating/editing templates is a definite timesaver. The timely updates to correct glitches, add in client suggested nuances and governmental compliance is reassuring and greatly appreciated. But my favorite, overall aspect of this software is the client support of 1st Providers from tech support (Lorraine B), system support (Linda/Shannon) and most especially MIPS (Rebecca). Every one of them is quick to respond to any and every issue I may and always finds an answer for me. They are easy to talk with and most times actually put a smile on my face when things aren't always so cheery.

Cons

One of the things I do not like about the system is some of the annoying, pretty much useless pop-ups that come up when attempting to close screens. Most annoying to me is the "Forms (to be filled)" box that comes up when setting appts. I wish that we could go in and choose not to have that pop-up appear. Also the pop-up stating that "Patient prefers to be communicate through Cell Phone Number" when creating/editing a Patient is beyond annoying. I just wish there were ways to easily go in and turn on/off these and other annoying pop-ups.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Amy B.

### "Awesome software and support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 7, 2016

We have been using this software since 2011. It is an excellent program with awesome support staff!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Connie R.

Office Manager

### "1st Providers Choice has been exceptional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 18, 2016

I truly feel we have found the right EMR to meet our needs here at Hansen Medical. It meets our patient care and healthcare needs. The staff at 1st Providers Choice has been exceptional helpful and are very knowledgeable, very patient and understanding. The system is easy to train on. Beginning, as all new technology, was frustrating. Using this technology is the future and a platform to grow with our patients and new data. Hansen Medical made the right choice is choosing IMS. Our working relationship has benefited our company beyond expectations. The capability the IMS can deliver is second to none and it will transform the healthcare experience, not only for our patients but for our healthcare team. Connie Reimers, Hansen Medical Office Manager

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Reggie D.

Office Manager

### "IMS Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 2, 2014

We are still in the early stages of transitioning from paper to IMS and getting used to the software. There are a few things that we have run across that would simplify the ease of use for the doctor and billing. Off the top of my head the first would be to link the X-ray date to the patient records and billing instead of manually putting it in every time. Some insurance companies, particularly Medicaid of Iowa, require yearly X-rays. This would save a lot of time for the billing. The other would be to some how indicate Medicare or Medicaid insurance, besides the visit note, either by color code or some other indication so we can check to see if X-rays need to be updated or have to use certain required diagnosis codes. Overall the IMS software seems to be very user friendly. The support is very prompt and friendly. I have enjoyed working with Lorraine. All I have to do is send an email to support and she is working on my issue in minutes which saves a lot of down time and I truly appreciate it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/113468/EMR-Software/reviews/)

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