--- title: "MyBusiness Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyBusiness Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/113475/MyBusiness/" page_type: "product" language: "en" --- # MyBusiness Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyBusiness ## What is MyBusiness? MyBusiness offers web-based CRM software designed to enhanced efficiency and maximize profitability. Our fully customizable, user friendly, comprehensive tool kit generates ROI by providing key insights to help you boost sales and provide first-class service and support. ## What is MyBusiness used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MyBusiness Overview Updated August 2026 AI summary MyBusiness is a CRM solution designed for small, midsize, and enterprise organizations seeking to manage contacts, track interactions, and oversee leads. With features including segmentation, reporting, mobile access, and quotes or estimates, it also offers optional capabilities such as email marketing, referral tracking, and territory management. MyBusiness is deployed via cloud, SaaS, and web-based platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyBusiness 5.0 (8) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $4 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.0 (4,388) Value For Money 5.0 (6) Value For Money 4.0 (3,517) Customer Service 5.0 (7) Customer Service 4.1 (3,527) ## MyBusiness alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) [View all alternatives](https://www.capterra.com/p/113475/MyBusiness/alternatives/) ## FAQs about MyBusiness Overview ### What company size and specific industries is MyBusiness built for? MyBusiness is designed for small to mid-sized businesses that need a CRM with fast performance, advanced data security, and an easy-to-use web interface. The vendor description does not identify specific industries, so it appears to suit general business use rather than a single sector. Features and Usability ### What are the key features of MyBusiness? MyBusiness offers contact management, lead management, and interaction tracking for organizing customer records and sales activity. It also includes email marketing, segmentation, and referral tracking for targeted outreach, plus quotes and estimates, reporting and analytics, territory management, mobile access, and internal chat integration. Getting Started and Support ### What customer support options does MyBusiness offer? MyBusiness provides chat support for customer questions and account help. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common frustrations cannot be summarized. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight the following as the CRM features buyers consider most important: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) MyBusiness includes other CRM capabilities that reviewers also value, such as **Contact Management** (**44%**). This feature helps teams keep customer details organized in one place, making it easier to track interactions, maintain accurate records, and follow up consistently with leads and clients. Contact Management Manage, organize, and store contact information Email Marketing Create and send email blasts/campaigns Interaction Tracking Track interaction history by documenting conversations for contacts Internal Chat Integration Incorporation of a chat or messaging system within an organization's internal communication infrastructure Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Mobile Access Access software remotely via mobile devices MyBusiness 11 features ### All Features - Contact Management: Manage, organize, and store contact information - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - Territory Management: Organize customer data and accounts by user or geography --- Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 5.0 (6) Free Trial Basic $4.00 Per User,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AW Adam W. Manager Hospitality ### "Small Business Essential" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2019 I love MyBusiness and use it for all 5 businesses I own or manage. I have optimized my workflow to include MyBusiness for my social media posts, property photos, encourage reviews posted online, integrated a hospitality booking option and more. By so doing my business has flooded local search parameters for hotels, my business comes up near the top, Google maps shows my location, business info, pictures (most important), people can see availability, pricing and book a room from the search page. MyBusiness puts web visibility into hyperdrive. Pros Small businesses typically have to balance the task of enhancing online visibility with doing whatever products/service they offer. MyBusiness is by far the easiest way to leverage online visibility for Google searches, get your images in front of customers, target offers and messages Cons The api setup for some of the service categories can be difficult to set up for business owners. A lot give up before even setting up or optimizing their pages Alternatives considered [Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/) Reasons for choosing MyBusiness The Google integration is essential, offers more utility and is free compared to Yelp. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kari D. Owner Health, Wellness and Fitness ### "Love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2019 Pros I use this app almost daily to monitor my we presence. I also post pictures and events about my business. I’ve noticed way more traffic to my site! Cons I don’t have any complaints about the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Software Engineer ### "Another one great CRM software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 April 8, 2018 Pros This software is easy to learn and to pick up. Helps with customer engagement and keeps sales up. Worth the money Cons The interface seems very outdated and isn't responsive at times. Hope with the future updates they can fix it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shivendra G. Co-Founder and CEO Food & Beverages ### "A great CRM tool to run and improve your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 7, 2018 Pros This CRM is a great tool for managing and growing your business. It is very convenient to use . Recommended :) Cons This is a great tool , there is nothing about this right now which we do not like. A great product :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rafi S. Service desk ### "One of the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 7, 2018 Pros Makes the customization more easier and comfortable , I just love to use the software daily and it's makes my workload a bit easier. Cons Lack of customer support availability From what I understand, they haven't had any really "new" features in a couple years...way overdue, but still not "BEHIND" compared to the competitive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Thalia P. Editor Newspapers ### "Excellent, I will definitely return to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2018 Pros Excellent, I will definitely return, MyBusiness service leaves no doubt that it is one of the best services that a company can offer in the field of customer relationship management, it should be noted that it takes care of your customer and keep it satisfied. Cons I leave without any complaint to give, this company has been responsible for giving only an excellent impression. 100% RECOMMENDED, you will not regret it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Estela R. Senior Software Engineer ### "Amazed by the services offered by MyBusiness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2018 Pros Amazed by the services offered by MyBusiness, it is very rewarding when you work with a company that is responsible for solving all your concerns and quickly, no doubt in the area of customer relationship management there is no company as dedicated as It showed me that MyBusiness is. Cons I really do not have any complaints to give, just congratulate them for the excellent work and recommend them without hesitation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA meir A. founder ### "in five years working with my business crm i rate it 12 out of 10" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 3, 2013 the sevice was grate' got answers for everything the prossess getingin tofull working system was fast and clear very easy to handle and work with ajastment to myneed was easy and fixed i recomand this system for any business small or big Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/113475/MyBusiness/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.