# MyBusiness Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MyBusiness Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/113475/MyBusiness

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# 

 MyBusiness Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MyBusiness

## What is MyBusiness?

MyBusiness offers web-based CRM software designed to enhanced efficiency and maximize profitability. Our fully customizable, user friendly, comprehensive tool kit generates ROI by providing key insights to help you boost sales and provide first-class service and support.

## What is MyBusiness used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MyBusiness?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mybusiness-crm.com/&name=MyBusiness)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MyBusiness

5.0 (8)

VS.

[4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

$4

Per User, Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (8)

Ease Of Use

4.4 (4,359)

Value For Money

5.0 (6)

Value For Money

4.3 (3,493)

Customer Service

5.0 (7)

Customer Service

4.4 (3,502)

## MyBusiness alternatives

[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,445)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/113475/MyBusiness/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

Manage, organize, and store contact information

Email Marketing

Create and send email blasts/campaigns

Interaction Tracking

Track interaction history by documenting conversations for contacts

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Mobile Access

Access software remotely via mobile devices

Quotes/Estimates

Generate quotes or estimates for customers

MyBusiness 10 features

Manage, organize, and store contact information

Create and send email blasts/campaigns

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Access software remotely via mobile devices

Generate quotes or estimates for customers

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Group leads or contacts based on their specific characteristics

Organize customer data and accounts by user or geography

Get Advice

We can help you find the software with the features you need.

Features

5.0 (7)

5.0

Based on 7 reviews

## Pricing

Value for money

5.0 (6)

Free Trial

Basic

$4.00

Per User,Per Month

Value for money

5.0 (6)

5.0

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (7)

5.0

Based on 7 reviews

## User reviews

Overall rating

5.0

Based on 8 reviews

Filter by rating

5(8)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AW

Adam W.

Manager

Hospitality

### "Small Business Essential"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2019

I love MyBusiness and use it for all 5 businesses I own or manage. I have optimized my workflow to include MyBusiness for my social media posts, property photos, encourage reviews posted online, integrated a hospitality booking option and more. By so doing my business has flooded local search parameters for hotels, my business comes up near the top, Google maps shows my location, business info, pictures (most important), people can see availability, pricing and book a room from the search page. MyBusiness puts web visibility into hyperdrive.

Pros

Small businesses typically have to balance the task of enhancing online visibility with doing whatever products/service they offer. MyBusiness is by far the easiest way to leverage online visibility for Google searches, get your images in front of customers, target offers and messages

Cons

The api setup for some of the service categories can be difficult to set up for business owners. A lot give up before even setting up or optimizing their pages

Alternatives considered

[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)

Reasons for choosing MyBusiness

The Google integration is essential, offers more utility and is free compared to Yelp.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kari D.

Owner

Health, Wellness and Fitness

### "Love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2019

Pros

I use this app almost daily to monitor my we presence. I also post pictures and events about my business. I’ve noticed way more traffic to my site!

Cons

I don’t have any complaints about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Engineer

### "Another one great CRM software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

April 8, 2018

Pros

This software is easy to learn and to pick up. Helps with customer engagement and keeps sales up. Worth the money

Cons

The interface seems very outdated and isn't responsive at times. Hope with the future updates they can fix it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Shivendra G.

Co-Founder and CEO

Food & Beverages

### "A great CRM tool to run and improve your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 7, 2018

Pros

This CRM is a great tool for managing and growing your business. It is very convenient to use . Recommended :)

Cons

This is a great tool , there is nothing about this right now which we do not like. A great product :)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rafi S.

Service desk

### "One of the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 7, 2018

Pros

Makes the customization more easier and comfortable , I just love to use the software daily and it's makes my workload a bit easier.

Cons

Lack of customer support availability From what I understand, they haven't had any really "new" features in a couple years...way overdue, but still not "BEHIND" compared to the competitive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Thalia P.

Editor

Newspapers

### "Excellent, I will definitely return to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2018

Pros

Excellent, I will definitely return, MyBusiness service leaves no doubt that it is one of the best services that a company can offer in the field of customer relationship management, it should be noted that it takes care of your customer and keep it satisfied.

Cons

I leave without any complaint to give, this company has been responsible for giving only an excellent impression. 100% RECOMMENDED, you will not regret it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Estela R.

Senior Software Engineer

### "Amazed by the services offered by MyBusiness"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2018

Pros

Amazed by the services offered by MyBusiness, it is very rewarding when you work with a company that is responsible for solving all your concerns and quickly, no doubt in the area of customer relationship management there is no company as dedicated as It showed me that MyBusiness is.

Cons

I really do not have any complaints to give, just congratulate them for the excellent work and recommend them without hesitation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

meir a.

founder

### "in five years working with my business crm i rate it 12 out of 10"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 3, 2013

the sevice was grate' got answers for everything the prossess getingin tofull working system was fast and clear very easy to handle and work with ajastment to myneed was easy and fixed i recomand this system for any business small or big

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/113475/MyBusiness/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)