--- title: "Ambutrax Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ambutrax Software - reviews, pricing plans, popular comparisons to other EMS products and more." source_url: "https://www.capterra.com/p/113508/Ambutrax/" page_type: "product" language: "en" --- # Ambutrax Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ambutrax ## What is Ambutrax? Designed to be a complete Web-Based, EMS / Fire department Management System that can reduce your agency's paper work. Modules: HR, Discipline, Incident Reports, Complaints, Fleet Management, Notices, Purchase Orders, Training, Certifications, QA, Documents and Postings, Occurrences. We now have a Controlled Substance Module to track substances from purchase to final disposition. Agencies can require dual validation for dispositions, such as administration, waste, location changes. ## What is Ambutrax used for? [EMS](https://www.capterra.com/ems-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2400 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ambutrax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.epigate.com&name=Ambutrax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ambutrax 5.0 (4) VS. [4.6 (58)](https://www.capterra.com/p/179338/First-Due/reviews/) Starting Price $2400 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.5 (74) Value For Money 0.0 (0) Value For Money 4.4 (71) Customer Service 5.0 (4) Customer Service 4.6 (73) ## Ambutrax alternatives [4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [5.0 (1)](https://www.capterra.com/p/10009247/NovusMED-NEMT-Software/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/) [4.6 (74)](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162019/EPR-Fireworks/) ## FAQs about Ambutrax Overview ### What company size and specific industries is Ambutrax built for? Ambutrax is designed for EMS organizations, ambulance services, and fire departments of any size, with a clear focus on emergency medical and public safety operations. It suits agencies that need software tailored to prehospital care, transport services, and fire response teams. Features and Usability ### What are the key features of Ambutrax? Ambutrax offers activity dashboard, complaint monitoring, controlled substance tracking, and dispatch monitoring for EMS operations. It also includes employee management, EMS service roles time clock, shift management, overtime calculation, training management, and NEMSIS compliance, plus fleet management, vehicle maintenance, document storage, reporting & statistics, and mobile access. Getting Started and Support ### What training and onboarding options does Ambutrax offer? Ambutrax provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual guidance for users reviewing features and steps. Getting Started and Support ### What customer support options does Ambutrax offer? Ambutrax provides email/help desk, phone support, and chat. Support is presented through these direct channels, giving users multiple ways to reach assistance when needed. ## Features AI summary Based on 79 EMS reviews Capterra reviewers point to these as the top features buyers look for in EMS software: - **NEMSIS Compliance** (**83%** of reviewers rated this feature as critical) - **Equipment Tracking** (**42%**) - **Reporting & Statistics** (**41%**) Ambutrax supports all three of the features reviewers rank highest: **NEMSIS Compliance**, **Equipment Tracking**, and **Reporting & Statistics**. Together, these capabilities help EMS organizations stay aligned with reporting standards, keep close watch over critical equipment, and monitor operational performance through data, allowing teams to improve accuracy, maintain readiness, and make better day-to-day decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Availability Indicator Indication whether a resource is available or protected from allocation Complaint Monitoring Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Data Import/Export Import and export data to and from software applications Dispatch Monitoring Capture information regarding dispatch, movement, and delivery of goods/resources Document Storage Store and organize documents in a centralized system Ambutrax 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Availability Indicator: Indication whether a resource is available or protected from allocation - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Data Import/Export: Import and export data to and from software applications - Dispatch Monitoring: Capture information regarding dispatch, movement, and delivery of goods/resources - Document Storage: Store and organize documents in a centralized system - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Fleet Management: Management of commercial motor vehicles for work-related purposes - For First Responders: For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies. - Fuel Management: Monitor fuel consumption and optimize fuel usage - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Mobile Access: Access software remotely via mobile devices - Overtime Calculation: Manage and record overtime hours for hourly employees - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Shift Management: Facilitate the scheduling and coordination of employee shifts - SOG/Protocol Control: SOG/Protocol Control - Training Management: Track employee/learner's progression through training programs - Vehicle Maintenance: Repair of any type of motor vehicle --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $2,400 Flat Rate,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RP Roger P. Major ### "AmbuTrax Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 19, 2011 Great tool for any administrator that has a large number of employees to track and keep records for. Pros Great program to track employee benefit time and see patterns in use of that benefit time. able to maintain employee records as far as contact info and track employee movement thru promotional process Cons none to date that I have found Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Everett S. Captain Quality Assurance Officer ### "Captain Quality Assurance Officer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 19, 2011 This product provides an excellent pathway to extract, trend and report data from linked ePCR technology. Pros Excellent Software for Data Trending Of: - ePCR Q-A Notes - Employee Performance Activity - Operational Shift Activity - Employee Performance Standards - Patient Care Research Trending - Customer Support and Development Cons Improve the time (if possible) for large multiple data pull for the ePCR Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2011 The speed of large data pulls across a network is dependent on a number of factors including connection type, number of users on the network, complexity of the dataset being used and the amount of data. We will continue to work with our clients to improve connection speed to their CAD and ePCR systems. TE Todd E. Chief ### "Shelby County EMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 11, 2010 Excellent resource. Pros We have used Ambutrax for over a year. The system has greatly helped us to modernize and improve efficiency of our service. We use the reporting features to assure that limited resources are available where they do the most good. Additionally, the Quality Assurance and Training modules are unequaled. We receive updates regularly and our needs and suggestions are always met. I would recommend Ambutrax to any EMS agency that wants to maximize efficiency as well as performance. Please feel free to contact me at any time at (502)-633-5725 for further details. I am the Chief of a municipal EMS system in Central Kentucky. We average approximately 7,000 EMS responses per year and cover an area of 385 square miles. Colonel Todd Early Chief Shelby County Emergency Medical Services Shelby County, KY. (502)-633-572 Cons No problems identified Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Merrille N. EMS Manager ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 7, 2010 Yes, we recommend Ambutrax. Pros Ambutrax has allowed us to consolidate all our data into a single source, which has greatly reduced our time spent on data collection. Thier support is great and have always provided us with updates as they become available. We have requested changes and additional reports and they have always come through for us. Cons single agency use only. we would like to see a multi-agency version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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