--- title: "Phorest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Phorest Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/113530/Phorest-Salon-Software/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Phorest Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Phorest ## What is Phorest? Phorest is a salon, spa and clinic management software built for growth-focused premium businesses. Designed for premium hair salons, spas, med spas and clinics, Phorest brings appointment booking, integrated payments, client management, marketing, staff performance tracking and loyalty into one powerful platform. Trusted by over 12,000 businesses, Phorest helps owners reduce no-shows, increase average client spend, improve retention and measure the revenue generated from every marketing campaign. With tools such as online booking, automated reminders, email and SMS marketing, digital consultation forms, face-mapping and before-and-after imaging, Phorest supports both single-site and multi-location businesses ready to grow with confidence. ## What is Phorest used for? [Salon](https://www.capterra.com/salon-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Spa](https://www.capterra.com/spa-software/) Recognitions Shortlist Overall rating Based on 431 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Salon / 2026 - Barbershop / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Phorest alternatives Highest Rated [4.9 (356)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,692)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (296)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/113530/Phorest-Salon-Software/alternatives/) ## FAQs about Phorest Overview ### What problems does Phorest solve? Phorest solves appointment scheduling bottlenecks, no-shows, fragmented client records, and manual salon administration by combining online booking, automated text and email reminders, point-of-sale, inventory, marketing, and reporting. Salon owners, reception teams, stylists, and multi-location managers use it to manage rosters, track staff performance, retain clients, and monitor revenue across locations. Answer based on 256 reviews Overview ### Which roles and teams benefit most from Phorest? Phorest is most used by salon owners, directors, and founders who oversee bookings, client records, payments, and business performance. Salon managers use it to manage daily schedules, staff appointments, and customer communication, while owner-stylists rely on it to coordinate personal services alongside operational tasks. Answer based on 376 reviews Overview ### What company size and industries is Phorest built for? Phorest is used by over 12,000 businesses and is built primarily for small Health, Wellness and Fitness businesses, which account for 97% and 36% of reviewers, respectively. It also serves Retail businesses (18%) and Consumer Services providers (16%), with limited adoption among midsize (2%) and enterprise organizations (1%). Answer based on 431 reviews Features and Usability ### What are the key features of Phorest? Phorest includes appointment scheduling, calendar management, and SMS or text confirmations/reminders to help salons and spas book clients, view openings, and notify guests. Its point of sale records transactions, while commission management supports payroll. Inventory management tracks professional and retail stock, and sales reports provide accounting and business-performance information. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does Phorest integrate with? Phorest integrates with Instagram, supporting salon and spa businesses that use the social platform to connect booking, marketing, and client-engagement activities with their business management software. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on Phorest? Phorest offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that salon staff, including computer novices, often learn daily tasks quickly because the interface is intuitive. Managers and teams adopting advanced features, permissions, or data migration may need additional time, one-to-one guidance, and training scheduled around salon hours. Answer based on 64 reviews Getting Started and Support ### What customer support options does Phorest offer, and how do users rate the experience? Phorest offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as prompt, friendly, and effective, highlighting quick callbacks and clear guidance from human representatives. However, some report slower follow-up after onboarding, unresolved tickets, and inconsistent handling of feature requests or account issues. Answer based on 145 reviews Ease of use ### Is Phorest easy for salon staff to learn and use? Phorest makes daily salon scheduling, client management, and front-desk tasks easy for most teams to learn. Salon owners, stylists, and reception staff value its intuitive calendar, training videos, and responsive support. Some users find advanced reports, inventory workflows, online-store settings, and occasional app or page-navigation issues harder to manage. Answer based on 159 reviews ## See trending topics mentioning Phorest [What built-in loyalty, membership, and package features do salon and spa booking platforms offer to bring clients back?](https://www.capterra.com/salon-software/trending-topics/what-built-in-loyalty-membership-and-package-features-do-salon-and-spa-booking-platforms/) Last updated on October 26, 2026 ### What built-in loyalty, membership, and package features do salon and spa booking platforms offer to bring clients back? Answered by Capterra Research Analyst Team [How can a small salon track retail inventory and product sales at checkout in its booking software?](https://www.capterra.com/salon-software/trending-topics/how-can-a-small-salon-track-retail-inventory-and-product-sales-at-checkout-in-its-booking/) Last updated on October 26, 2026 ### How can a small salon track retail inventory and product sales at checkout in its booking software? Answered by Capterra Research Analyst Team ## Features AI summary Based on 2,183 Salon reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) Phorest supports all three of the features reviewers consider most important: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services efficiently, keep staff calendars organized, and reduce no-shows through timely client communication, allowing teams to manage daily operations with less manual work and deliver a more consistent customer experience. Calendar Management 4.6 (38) 81.58% of 38 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 4.4 (47) 80.85% of 47 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 4.5 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Database 3.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Point of Sale (POS) 4.4 (31) 83.87% of 31 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software For Salons and Spas 4.5 (41) 70.73% of 41 reviewers that rated this feature as important or highly important Specific for use in spas and salons Phorest 84 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Medical Spas: Designed for medical spas - For Salons and Spas: Specific for use in spas and salons - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Store: Website through which businesses can sell goods or services over the internet - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Reviews Management: Track and monitor reviews of products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (248) 4.5 Based on 248 reviews ## Pricing Value for money 4.4 (237) [View pricing plan details](https://www.capterra.com/p/113530/Phorest-Salon-Software/pricing/) Starter Custom Quote Available It includes: - Appointment & POS - Staff Scheduling - Automated Email & SMS Reminders - Review Requests - Reporting & Health Check Dashboards - PhorestGo Mobile App - Full Marketing Suite - Stock Management - Video Consultations - Cardless Checkout - Phorest 10 Styling & Branding - Additional Gender Settings - Add-Ons & Zero-Minute Services - A4 Traveller Cards - Set & Forget Marketing - Vaults feature for PhorestTips Grow Custom Quote Available It includes: - Pre-send Digital Consultation Forms - Digital TreatCard Client Loyalty Program - Online Store - Staff Performance Report - Manager View on PhorestGo - Courses & Series Online - Send consultation forms at time of booking - Shopify integration - Buy Now Pay Later (if using PhorestPay Terminals) - Phorest Reconnect - Reserve with Google integration Complete Advantage Custom Quote Available It includes: - Set gamified challenges and goals for staff based on salon metrics and track progress on PhorestGo - Reserve with Google integration - AI Client Cheat Sheet - Client Referrals - Monitor your online presence, grow your online visibility & automatically gather invaluable client feedback & reviews using Phorest’s ‘Online Reputation Manager‘ - Even better SMS package: 5,000 FREE sms / month Elite Custom Quote Available It includes: - Your Salon Branded Booking App - Reserve with Google integration - Meta Integrated Marketing - 27,500 FREE SMS (20,000 free SMS + 7,500 included with 2 Way SMS) - Phorest Chat 2 Way Messaging - AI Client Cheat Sheet - Memberships Core Aesthetics Med Spa Plan Custom Quote Available It includes: - Reporting & Health Check Dashboards - Automated Email & SMS Reminders - Online Booking & Booking Deposits - Staff Scheduling - Appointment & POS - Pre-send Digital Consultation Forms - Send consultation forms at time of booking - Premium Consultations - Expert Recommendations - Staff Performance Report - Manager View on PhorestGo - Reserve with Google integration - Sell Courses & Series Online - Shopify integration - Buy Now Pay Later (if using PhorestPay Terminals) - Set & Forget Marketing - Full Marketing Suite - PhorestGo Mobile App - Review Requests - Online Store - Phorest Reconnect - A4 Traveller Cards - Add-Ons & Zero-Minute Services - Additional Gender Settings - Phorest 10 Styling & Branding - Client Check-In App - Online Gift Vouchers - Cardless Checkout - Video Consultations - Stock Management Elevate Aesthetics Med Spa Plan Custom Quote Available It includes: - Phorest Chat 2 Way Messaging - Lead Management - Ads Manager Value for money 4.4 (237) 4.4 Based on 237 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (424) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (424) 4.8 Based on 424 reviews ## User reviews Overall rating 4.8 Based on 431 reviews Filter by rating Counts reflect reviews available in this feed. 5(372) 4(38) 3(11) 2(3) 1(7) Mentioned topic Recent reviews first, then most helpful OW Owner Owner Used the software for: 3-5 years ### "Phorest for life! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 Overall experience with Phorest is SO good! Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing! Pros Phorest has the BEST reporting system I have ever worked with! Every time I need a number to support my teams growth it is so easy to find! Also, their customer service is EXCEPTIONAL! Cons The only con I can think of is that there is no way to "split" retail. My salon specializes and when they share a client there is no way to "share" the retail at checkout. But I reported this issue and have been told they are working on it! SO Salon owner Salon owner Used the software for: Less than 1 year ### "Another Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 20, 2026 It's been going well so far. I think there are some things that can be changed to make it more user friendly. I was told that I would get business support through my journey and I have yet to get that. I have been flying solo and I'm sure I'm not utilizing things correctly to help improve business. It would be great to have more 1 on 1's to show what phorest can actually do for your business. I don't think I would pay more or move up in tier for what I'm getting. Pros That it is an all in one software service. It's great that I don't have to go through multiple companies to keep my business running smoothly. security seems pretty good and haven't had any bugs or issues with the software itself. Online booking has been great and the fact that we can requests deposits for first time client's and also give them a policy notice for no/shows-late appointment. Cons The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response isn't quick or just told we can't do that. I have used other scheduling softwares before that are way more user friendly and I feel like Phorest should do some more research on other platforms to see how they work well and incorporate that into their own. Reports have also been really hard to find, read and understand. SO Salon owner and stylist Salon owner and stylist Used the software for: 3-5 years ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 Simple to use and works well. Very salon friendly, good options to customize the service to fit the specific needs of our salon. Pros The app and desk top are Easy to use and always works well for the salon staff and clients. Lots of ways to customize for personalization Cons I don’t like that the save card on file is hard to see when checking out. Saving the card is on as the default, should be something you have to click on to save. OW Owner Owner Used the software for: 1-3 years ### "For Looks Studios highly recommends Phorest " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2026 10/10 overall phorest is an amazing all over system! I’m very grateful I found this system it makes things much easier! Pros Phorest cover so many necessary systems when owning a salon. Retail, inventory, payment processing system and online booking. Cons The only thing I wish I could fix about phorest is that phorest should automatically email the account holder when the inventory drops below the minimum quantity. This would allow management to be notified when an order needs to be placed. SC Salon Coordinator and Online Representative Salon Coordinator and Online Representative Used the software for: 3-5 years ### "User Friendly, Until You Need Help" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 16, 2026 Pros The system is easy for everyday tasks however making an in person appointment deposit and refunds are not as straight forward. Cons Support feels lacking after onboarding. When real issues come up, it often turns into finger pointing instead of problem solving. I still have open support tickets from 10 months ago that haven’t been resolved or followed up on. OO Owner Operator Owner Operator Used the software for: 1-3 years ### "Excellent Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2026 It's a good product, that makes my job a lot easier. I love the text reminder features as they are very helpful for ensuring my clients arrive when they're scheduled. Pros The ease of use, keeping track of clients history, notes, the chat feature in the desktop version, and the quick response from support if I need help with anything. I also like if I add products to my clients tab then exit out of it - it will remember the product. Cons The price point could be more competitive comparably to other brands. When there are bugs in the system sometimes takes awhile to get it fixed. My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of numbers as I book appointments 6 months in advance so sometimes the dates get mixed up. BA Barber Barber Used the software for: 3-5 years ### "Phorest is awesome " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2026 Great software and super easy to use, and if I do have an issue they always help me figure out the issue. Pros Great product and great customer service. Phorest is the best out of all platforms that I have used in my shop. Cons There is no on line waiting list for clients. I wish clients could get on a waiting list and be notified of openings MA Manager Manager Used the software for: 3-5 years ### "Hard to beat a good software with a team of rockstars " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 We have been using Phorest for the last 6 years and couldn’t be happier. The staff we interact with and support we get are truthfully our favorite part. Pros Ease of use and appointment booking by far are my favs. Email and text marketing are a close second place. Cons The app is occasionally buggy, but not a deal breaker. For my end on the fly I need the app to be ready for me whenever because I am on the move and not in front of a PC. OW Owner Owner Used the software for: 1-3 years ### "Phorest salon program is worth the money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 I have had Phorest for many years and have been very very happy with the program and the customer service! Pros Program is extremely reliable and absolutely love the support is available when you need it. Force is very easy to learn to use. I really like the fact that you can print out people schedules so you always do not have to go back to the computer to see what is going on. Cons I cannot really think of a con. It is a monthly cost however, the value for the program is definitely worth it in my opinion. OW owner owner Used the software for: Less than 1 year ### "Halo Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 Excellant top notch service is awesome questions always answered in a timely fashion smart move to switch Pros Easy to use. the text reminders the control in management that I have being able to navigate the system Cons Not understanding a lot of phorest capabilities tough to understand each area but easy once you know about it [View all Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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