--- title: "Phorest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Phorest Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/113530/Phorest-Salon-Software/" page_type: "product" language: "en" --- # Phorest Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Phorest ## What is Phorest? Phorest is a salon, spa and clinic management software built for growth-focused premium businesses. Designed for premium hair salons, spas, med spas and clinics, Phorest brings appointment booking, integrated payments, client management, marketing, staff performance tracking and loyalty into one powerful platform. Trusted by over 12,000 businesses, Phorest helps owners reduce no-shows, increase average client spend, improve retention and measure the revenue generated from every marketing campaign. With tools such as online booking, automated reminders, email and SMS marketing, digital consultation forms, face-mapping and before-and-after imaging, Phorest supports both single-site and multi-location businesses ready to grow with confidence. ## What is Phorest used for? [Salon](https://www.capterra.com/salon-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Spa](https://www.capterra.com/spa-software/) Recognitions Shortlist Overall rating Based on 431 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Salon / 2026 - Barbershop / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Phorest alternatives Highest Rated [4.9 (338)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/113530/Phorest-Salon-Software/alternatives/) ## FAQs about Phorest Overview ### What problems does Phorest solve? Phorest solves the daily chaos of salon and spa operations by centralizing appointment booking, client records, POS, stock, staff scheduling, and performance reporting. It reduces no-shows with reminders, improves retention through loyalty and automated marketing, and gives owners, reception teams, and multi-location managers clear visibility and control from anywhere. Answer based on 288 reviews Overview ### Which roles and teams benefit most from Phorest? Phorest is most used by salon owners, directors, founders, and executive leaders who need visibility into bookings, client retention, marketing, and revenue performance. Salon managers and owner-stylists benefit from daily scheduling, staff coordination, point-of-sale, and customer communication workflows that keep front-desk operations efficient and service teams organized. Answer based on 376 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Phorest built for? Phorest is used by over 12,000 businesses and is built mainly for small businesses, which make up 97% of reviewers, especially in Health, Wellness and Fitness at 36%. It also serves Retail at 18% and Consumer Services at 16%, with limited adoption among midsize businesses at 2% and enterprises at 1%. Answer based on 431 reviews Features and Usability ### What are the key features of Phorest? Phorest includes core salon management features such as appointment scheduling, online booking, client management, and staff management. Differentiating capabilities include SMS and email reminders, marketing automation, loyalty program tools, point of sale (POS), inventory management, and reporting and analytics for multi-location salons and spas. Answer based on 159 reviews Integrations ### Which third-party tools and platforms does Phorest integrate with? Phorest integrates with Mailchimp for email marketing and Instagram for social media activity. Reviewer mentions point to Mailchimp as the clearest third-party connection, while the official catalog also lists Instagram, indicating Phorest supports these external platforms for marketing and customer engagement workflows. Answer based on 19 reviews Getting Started and Support ### How easy is it to onboard and train a team on Phorest? Phorest is generally easy to onboard for salon teams, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say nontechnical staff often get comfortable quickly, while owners and admins need more time to learn advanced features. Some teams also mention rushed sessions or scheduling training during work hours as a challenge. Answer based on 64 reviews Getting Started and Support ### What customer support options does Phorest offer, and how do users rate the experience? Phorest offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, patient, and helpful, with real people resolving issues quickly and explaining steps clearly. Some reviewers report slower follow-up, unresolved tickets, or weaker support after onboarding, but overall sentiment remains strongly positive. Answer based on 145 reviews Ease of use ### Is Phorest easy to use for salon and spa staff? Phorest feels easy to use for most salon and spa teams, especially front desk staff, stylists, and owners. The scheduling tools, training resources, and helpful support make day-to-day tasks easier, though some users mention buggy features, confusing reports, and occasional friction between desktop, web, and mobile workflows. Answer based on 159 reviews ## Features AI summary Based on 2,154 Salon reviews Capterra reviewers say these are the salon features buyers care about most: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) Phorest supports all three top-priority features: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services efficiently, keep staff calendars organized, and reduce missed appointments with timely client notifications, allowing teams to manage daily operations more effectively and deliver a smoother client experience. Calendar Management 4.6 (38) 81.58% of 38 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 4.4 (47) 80.85% of 47 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 4.5 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Point of Sale (POS) 4.4 (31) 83.87% of 31 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Client Database 3.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information For Salons and Spas 4.5 (41) 70.73% of 41 reviewers that rated this feature as important or highly important Specific for use in spas and salons Phorest 84 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Medical Spas: Designed for medical spas - For Salons and Spas: Specific for use in spas and salons - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Store: Website through which businesses can sell goods or services over the internet - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Reviews Management: Track and monitor reviews of products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (248) 4.5 Based on 248 reviews ## Pricing Value for money 4.4 (237) [View pricing plan details](https://www.capterra.com/p/113530/Phorest-Salon-Software/pricing/) Starter Custom Quote Available It includes: - Appointment & POS - Staff Scheduling - Automated Email & SMS Reminders - Review Requests - Reporting & Health Check Dashboards - PhorestGo Mobile App - Full Marketing Suite - Stock Management - Video Consultations - Cardless Checkout - Phorest 10 Styling & Branding - Additional Gender Settings - Add-Ons & Zero-Minute Services - A4 Traveller Cards - Set & Forget Marketing - Vaults feature for PhorestTips Grow Custom Quote Available It includes: - Pre-send Digital Consultation Forms - Digital TreatCard Client Loyalty Program - Online Store - Staff Performance Report - Manager View on PhorestGo - Reserve with Google integration - Courses & Series Online - Send consultation forms at time of booking - Shopify integration - Buy Now Pay Later (if using PhorestPay Terminals) - Phorest Reconnect Complete Advantage Custom Quote Available It includes: - Monitor your online presence, grow your online visibility & automatically gather invaluable client feedback & reviews using Phorest’s ‘Online Reputation Manager‘ - Even better SMS package: 5,000 FREE sms / month - Set gamified challenges and goals for staff based on salon metrics and track progress on PhorestGo - Reserve with Google integration - AI Client Cheat Sheet - Client Referrals Elite Custom Quote Available It includes: - Your Salon Branded Booking App - Phorest Chat 2 Way Messaging - 27,500 FREE SMS (20,000 free SMS + 7,500 included with 2 Way SMS) - Reserve with Google integration - Meta Integrated Marketing - Memberships - AI Client Cheat Sheet Core Aesthetics Med Spa Plan Custom Quote Available It includes: - Premium Consultations - Send consultation forms at time of booking - Pre-send Digital Consultation Forms - Appointment & POS - Staff Scheduling - Online Booking & Booking Deposits - Automated Email & SMS Reminders - Review Requests - Reporting & Health Check Dashboards - PhorestGo Mobile App - Full Marketing Suite - Stock Management - Video Consultations - Cardless Checkout - Online Gift Vouchers - Client Check-In App - Phorest 10 Styling & Branding - Additional Gender Settings - Add-Ons & Zero-Minute Services - A4 Traveller Cards - Phorest Reconnect - Online Store - Expert Recommendations - Staff Performance Report - Manager View on PhorestGo - Reserve with Google integration - Sell Courses & Series Online - Shopify integration - Buy Now Pay Later (if using PhorestPay Terminals) - Set & Forget Marketing Elevate Aesthetics Med Spa Plan Custom Quote Available It includes: - Phorest Chat 2 Way Messaging - Lead Management - Ads Manager Value for money 4.4 (237) 4.4 Based on 237 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (424) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (424) 4.8 Based on 424 reviews ## User reviews Overall rating 4.8 Based on 431 reviews Filter by rating 5(372) 4(38) 3(11) 2(3) 1(7) Mentioned topic Sorted by most recent MM Mario M. Salon owner Retail ### "Another Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 17, 2026 It's been going well so far. I think there are some things that can be changed to make it more user friendly. I was told that I would get business support through my journey and I have yet to get that. I have been flying solo and I'm sure I'm not utilizing things correctly to help improve business. It would be great to have more 1 on 1's to show what phorest can actually do for your business. I don't think I would pay more or move up in tier for what I'm getting. Pros That it is an all in one software service. It's great that I don't have to go through multiple companies to keep my business running smoothly. security seems pretty good and haven't had any bugs or issues with the software itself. Online booking has been great and the fact that we can requests deposits for first time client's and also give them a policy notice for no/shows-late appointment. Cons The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response isn't quick or just told we can't do that. I have used other scheduling softwares before that are way more user friendly and I feel like Phorest should do some more research on other platforms to see how they work well and incorporate that into their own. Reports have also been really hard to find, read and understand. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) wanted a all in one POS system/software that made it easier to keep track of everything in 1 place. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/) [Mangomint](https://www.capterra.com/p/187593/Mangomint/) [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reasons for choosing Phorest This just seemed like a better fit and it was talked up to being a business driver but have yet to see it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KK Kendra K. Owner Retail ### "Phorest for life! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2026 Overall experience with Phorest is SO good! Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing! Pros Phorest has the BEST reporting system I have ever worked with! Every time I need a number to support my teams growth it is so easy to find! Also, their customer service is EXCEPTIONAL! Cons The only con I can think of is that there is no way to "split" retail. My salon specializes and when they share a client there is no way to "share" the retail at checkout. But I reported this issue and have been told they are working on it! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Phorest seemed much better! Phorest was developed for salons and you can tell! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Mindy M. Owner and operator Consumer Services ### "Best program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2026 Great product for my business I recommend everyone I know to switch over for their own business...easy to use Pros Value for the money Online booking Account management Appointment management Customer support Security Cons The inventory features could be more user-friendly so the assigned staff can do it when I am not there Alternatives considered [Builder Prime](https://www.capterra.com/p/164068/Builder-Prime/) Reasons for choosing Phorest Best that I saw for my industry thus far very usable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BA Brenda A. President Individual & Family Services ### "Why Phorest rules!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 The onboarding folks work very hard to make what can be an overwhelming process manageable as well as creating videos on how to do everything and anything so when issues arise, it is normally because someone didn't follow the easy to read or watch videos! The support I feel as an owner is second to none. I highly recommend! Pros Phorest is a game changer as far as being software that I feel like PARTNERS with me to bring the best experience to and for our guests as well as our team members. The customer support is second to none and it is easy to find answers when I need them. Phorest is always upgrading features and listens to our feedback to help streamline their systems in a way that no other company I deal with does. Cons Because you normally run so smoothly, when there are bugs or issues with the software I rarely consider that the problem is within Phorest and assume user error. Switched from [SalonTarget](https://www.capterra.com/p/132341/SalonTarget/) They were going up on their pricing but not performance or features. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) [Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/) Reasons for choosing Phorest \[sensitive content hidden\] - I met him at the booth at Intercoiffure and his straightforward delivery and the whole team in the booth were great. My friend \[sensitive content hidden\] had also recommended you and I trust her. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NP Natasha P. Owner Retail ### "My honest review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 I’m really happy I made the switch. It’s been a very smooth transition. I love that they do a yearly audit too. Really makes sure your utilizing all the benefits Pros I like that it’s really user friendly for clients and salon. They have amazing customer service! I love that there is an app I can use and so can my employees. That it’s the same fee every month and everything I need to use for the system is included. I like the weekly reports and all that too. Cons That it won’t let a client book more then one kids haircut together. And I hardtime adjusting to the cost. I think it’s worth it but still seem like a decent amount. But I do love the features Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) They wouldn’t accept my credit card and kept switching from costing to free.Plus every month the fees changed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Lauryn P. Salon Coordinator and Online Representative Cosmetics ### "User Friendly, Until You Need Help" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 13, 2026 Pros The system is easy for everyday tasks however making an in person appointment deposit and refunds are not as straight forward. Cons Support feels lacking after onboarding. When real issues come up, it often turns into finger pointing instead of problem solving. I still have open support tickets from 10 months ago that haven’t been resolved or followed up on. Switched from [Inspire](https://www.capterra.com/p/195805/STX-Software/) This program was outdated and we needed something more modern, we made the switch in 2020. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Cinthia B. Owner Apparel & Fashion ### "Phorest salon program is worth the money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 I have had Phorest for many years and have been very very happy with the program and the customer service! Pros Program is extremely reliable and absolutely love the support is available when you need it. Force is very easy to learn to use. I really like the fact that you can print out people schedules so you always do not have to go back to the computer to see what is going on. Cons I cannot really think of a con. It is a monthly cost however, the value for the program is definitely worth it in my opinion. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SP SAM P. owner Cosmetics ### "Halo Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Excellant top notch service is awesome questions always answered in a timely fashion smart move to switch Pros Easy to use. the text reminders the control in management that I have being able to navigate the system Cons Not understanding a lot of phorest capabilities tough to understand each area but easy once you know about it Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) it was time to find a better software so we made the switch Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SO Sean O. Owner Consumer Services ### "Great product, great service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 A great all-in-one product. That I’m excited to see evolve. I don’t think there’s currently a better product at this price point. Pros It’s easy to use and a pretty good value for what you’re getting. Customer support has been great. Online booking and the online store is good. Cons The waiting list and the online store could be more robust. I’d like to run sales on specific items or specific brands. Basically, running sales online for products feels clunky. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MJ Morada J. Salon Owner Manager Consumer Services ### "Highly recommend Phorest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 it has streamlined my ability to run and keep track of reports for stylists and the business. Phorest Tips is also an incredible tool as well Pros the POS integration with the system. Phorest Tips has been a game changer for the business and Stylists. Cons sometimes reports are hard to find, as there are so many. It would be nice to filter specific reports without all of the other data. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) More reports and ease of use. Phorest seemed to have more customizable features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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