# Page 12 | Phorest Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Phorest the right Medical Spa solution for you? Explore 431 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews

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Phorest

4.8 (431)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 16th, 2026

# Page 12 - Reviews of Phorest

## Showing most helpful reviews

Showing 276-300 of 431 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LR

Laurence R.  
Manager / Therapist  
  
Used the software for:

### "Great software, picking it up quickly and fantastic support!"

January 22, 2016

5.0

Very helpful system and easy to pick up. there are a couple of things and recommendations we think would improve our use but these are small details such as having more than one preferred staff member for a clients different treatments in different departments. The marketing is very useful and effective as well as being easy to use.

Review Source

DH

Debbie H.  
  
  
Used the software for:

### "Nothing's ever too much"

April 13, 2015

5.0

Nothing is ever too much trouble for the team. We were very nervous about the change to being computerised but a year on would not be without it. Even when we ask silly little things they guide us through. The marketing is great and so easy to use, I would say just do it and with the team at phorest to lead you you will never look back.

Review Source

SK

Sonya K.  
  
  
Used the software for:

### "Absolutely fantastic."

April 15, 2015

5.0

Absolutely fantastic. We've had amazing service from everyone involved in our set up so far. We had a query with setting up Facebook At10pm, and even then had a response from our technician. The response time from emailing a software question in the salon has so far not been longer than a few minutes. I wish I'd invested years ago!

Review Source

JC

Jeff C.  
Owner  
  
Used the software for:

### "New user"

October 15, 2015

5.0

From initial contact, through product selection, clearing payment, receiving hardware and product training the whole episode has gone smoothly, quickly and with no issues - except the receipt printer was a chargeable add-on which I was not made aware of at the time of purchase Apart from that - excellent service Thanks you guys

Review Source

MP

Michael P.  
Ownet  
  
Used the software for:

### "Easy intuitive software"

April 3, 2015

5.0

Phorest provides an easy, intuitive system for handling the everyday business of a beauty/hairdressing operation. There is a steady stream of innovations and updates, which often pre-empt your request for them. All this is coupled with comprehensive management reports, allowing every part of the business to be analysed.

Review Source

JH

Joy H.  
Owner/Director  
  
Used the software for:

### "The best salon software "

March 9, 2015

5.0

Phorest is by far the best salon software I have used in the last 17yrs in business some of the best bits have to be the marketing, social media and follow up actions it so easy to work and saves me so much time overall I'm delighted with Phorest, they're a wonderful team too and extremely efficient when problem solving

Review Source

FC

Fallon C.  
Owner  
  
Used the software for:

### "Amazing system & great customer service! "

March 22, 2015

5.0

This system seems amazing love the way you can control your bookings wherever you are & manage the business from home! A bit stressful to start , recording how much stock you have and adding new products to the system but I can see once it's all sorted it's going to change my life! Would definitely recommend phorest !

Review Source

BB

Becky B.  
Director  
  
Used the software for:

### "Top Product with a Top Team!"

March 2, 2016

5.0

I love using this system! I only have it in a week and it's already making life so much easier! No more carrying around a big heavy appointment book or having to remember to text my clients the day before! The staff are all so friendly and helpful and they get back to me so quickly with any questions that I have! :D

Review Source

PF

Paula F.  
Owner  
  
Used the software for:

### "Phorest have understood the needs of our salon, then added more."

March 19, 2016

5.0

The sales and backup staff are salon focused and not geeks selling an IT system. Stepped implementation and a flexible approach to training is perfect. Easy to use and feature rich software that the staff love. User groups and blogs are great knowledge resource. We're in weeks 2 and haven't found a 'con' yet.

Review Source

SF

Sharon F.  
Manager  
  
Used the software for:

### "A Big thank you from Killashee Spa"

March 11, 2017

5.0

We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company. We will definitely recommend to others.

Pros

Easy and fast to use and great support when needed.

Cons

Have not found anything as yet..

Review Source

DC

David C.  
Owner  
  
Used the software for:

### "Phorest is as intuitive as apple"

April 3, 2015

5.0

The team are most helpful and all ye specialists have a thorough knowledge of the system and how it should be used the whole program is perfectly tuned to the emotional buying responses of people in this brave new online world any salon that wants to survive better have it or they begin to lose profitability.

Review Source

MW

Marie W.  
Owner  
  
Used the software for:

### "Find it a great co. to deal with. All staff are professional, extremely helpful & friendly. "

May 17, 2016

5.0

When I call or email, someone always answers & actually deals with my query promptly. The service is very professional & actually surprised me at how much detail & appropriate features are available on the system. I love the frequent emails with hints & tips, it's like you're reading my mind sometimes!

Review Source

AW

Angela W.  
Salon Owner  
  
Used the software for:

### "Fantabulous!"

July 3, 2015

5.0

Amazingly easy to use software with outstanding customer service. Online booking service is a god send to the salon and the reviews are a great idea. When we opened the salon we looked at a few software companies but are delighted we went with Phorest. In my opinion a must have for every salon :)

Review Source

KA

Kelly A.  
Marketing Director  
  
Used the software for:

### "Loving it"

May 10, 2016

5.0

Moved from I-salon, 3 weeks in and everyone is loving it. Does so much more than we are used to you but enjoying finding all the added extras. Everyone has found the transition really easy and our clients are just as excited as us with the marketing side. Training is fab and so easy to organise.

Review Source

KM

Kate M.  
Owner Nail Technician  
  
Used the software for:

### "Everyone is so helpful "

April 13, 2016

5.0

I think Phorest is designed excellent, it's completely personalised to suit your Salon/Hairdressers/Nailbar, which makes it so user friendly. The colour codes make it easy to navigate around it, and the stock make stock taking a lot easier , business is run more efficiently using this software.

Review Source

KH

Kimberley H.  
  
  
Used the software for:

### "So far so good"

March 31, 2017

5.0

1st week with phorest and the transition has been easier than i thought, the training we had with agent was really helpful. He was patient and adaptable and has been in contact whenever we need him with any answers to questions we had. Looking forward to going LIVE tomorrow!!

Review Source

GD

Gillian D.  
  
  
Used the software for:

### "Fantastic asset to my business"

April 23, 2015

5.0

This software has been a fantastic asset to my business. Im so delighted I went ahead with it as id been thinking about it for a couple of years. It's so easy to use even for a computer dummy like me. I couldn't recommend it highly enough and the team at Phorest so supportive

Review Source

JS

José S.  
owner  
  
Used the software for:

### "Simply the best"

March 28, 2016

5.0

I absolutely love the attention to detail in the training that they provide. The system is very easy to use and does just as advertised. The only suggestion I have is same day text reminders for clients. Currently, it is only 24hrs in advance. Other then that I am very happy!

Review Source

CB

Cleo B.  
Owner  
  
Used the software for:

### "I'm getting use to it "

March 11, 2016

4.0

So far I'm impressed. It would be easier if the iPad app was in 12hour format not 24 hour. Also if a whole month could be selected, if it can I haven't found out how yet! And if a home no was a option with the make sure a mobile or email is put it to make a booking

Review Source

RF

Rachael F.  
MD / Owner / Beautician  
  
Used the software for:

### "Simple to use. Straight forward. Extremely helpful in all areas of salon management."

October 14, 2015

5.0

Pros - Marketing help. Many different reports easily accessible. Phorest team always on hand to help. They really do listen to what you say. Con - Sometimes the internet lets me down which means I can't use the software. Takes up a lot of internet usage data.

Review Source

JH

Juliette H.  
Aesthetician & Skincare Specialist  
  
Used the software for:

### "Easy to use as new to me very okay"

April 12, 2016

5.0

Both soft ware and the staff I hv encountered as really super helpful, Phydos, aishling, Greg & Justin Am very happy and am looking forward to really mastering the system. Thank you so much Guys Thanks a lot Phorest for helix me now to redefine my business

Review Source

DH

Dean H.  
Director  
  
Used the software for:

### "Excellent, Simple, Quantum Leap ahead of SalonGenius"

July 29, 2015

5.0

It's fantastic in relation to marketing, Linking up with our Facebook & Twitter accounts. Emailing/Texting clients etc. Particularly happy with the text reminder. Very easy to navigate around. Cons. Some menu options are hidden or not as easy to find.

Review Source

JF

Jenny F.  
  
  
Used the software for:

### "Phorest Review from New User"

October 25, 2016

5.0

To date, I have found the Phorest software to be intuitive and easy to use. Every person I have dealt with at Phorest from the initial contact to service calls have each been friendly, professional and very helpful. Excellent levels of customer support.

Review Source

KS

Kristine S.  
  
  
Used the software for:

### "Super software !"

January 26, 2016

5.0

When ever I have any issues id be emailing to Cahir, even if its not hes area, he will always Help and solve anything. Today I used ''Contact Support'' for the very first time. Its great. Fast response & problem solved. Thank you so much :)

Review Source

AM

Anita M.  
owner  
  
Used the software for:

### "always exceptional phorest"

April 3, 2015

5.0

always exceptional phorest has been a fundamental tool in my companies growth the support team at Phorest HQ are always a pleasure and all queries are resolved promptly Phorest should always be the first item on all salons new business plan

Review Source

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