# Phorest Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Phorest the right Medical Spa solution for you? Explore 431 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews --- Phorest 4.8 (431) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 16th, 2026 # Reviews of Phorest Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SS Syed S SecretaryConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares, Phorest has done incredible job understanding need of spas and setting up everything in convenient way.“ August 29, 2025 MI Maria I Director of OperationsConsumer Services, 51 - 200 employeesUsed the software for: More than 2 years. “I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been hard to manage with shop guests who schedule with multiple service providers and their timing isn't scheduled correct.“ August 26, 2025 SS Syed S SecretaryConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a link , and some promotional features that I would defintely want part of it, hopefully it will be developed by their team in near future.“ August 29, 2025 CQ Christina Q Owner OperatorHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of numbers as I book appointments 6 months in advance so sometimes the dates get mixed up.“ February 12, 2026 Heather E Director of Team DevelopmentRetail, 201 - 500 employeesUsed the software for: More than 2 years. “We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize support in a timely manner is a game changer.“ August 19, 2025 MM Mario M Salon ownerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response isn't quick or just told we can't do that.“ February 17, 2026 FD Felor D salon Davachi by FelorRetail, Self-employedUsed the software for: More than 2 years. “I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your business as very smoothly“ February 12, 2026 SM Sherrilyn M Operations ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by one.“ August 13, 2025 ## Showing most helpful reviews Showing 1-25 of 431 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sheridan C. Owner, Educator Consumer Services Used the software for: 2+ years ### "The best program we've used in 20 years." August 13, 2025 5.0 A very positive and consistent experience. We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that benefit everyone. Pros It has almost every feature we need and being able to actually utilize the features is simple. Their customer support is generally very prompt with a consistent resolution. I love being able to know and talk to real people. Love being a part of their beta programs to give feedback on what they're innovating, it feels like a partnership because they truly care about the user experience and make adjustments when needed. Cons Going from salon biz where Aveda plus was integrated, we'd love to see integration in the future but it was certainly not a dealbreaker. It's held our desk staff accountable, and we see so many MORE enrollments without the integration. Can't imagine the success we'd have if we did have it though. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Aura Salonware](https://www.capterra.com/p/181855/SalonOS/) Reason for choosing Phorest Customer service experience, all the features, collaborative Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/)[SalonBiz](https://www.capterra.com/p/9175/SalonBiz/) Cloud platform wasn't ready, constant glitches, constant servers down, pretty bad customer service timeliness & care taken Review Source Response from Phorest Software September 4, 2025 Hi Sheridan, Thank you for your glowing review of Phorest. It means the world to us that owners like you are happy with Phorest and that it is helping you to grow your business and make your life easier. We pride ourselves on offering best in class support to our customers so it is great to hear that we are meeting those expectations to our customers. I hear your feedback on the Aveda Plus Integration, this is currently available in limited states but feel free to reach out to your dedicated Salon Success Manager and give that feedback, it will help them to keep you updated on when it may be available to you! Regards, Casey O'Halloran Marketing Executive VR Verified Reviewer Aesthetician owner Retail Used the software for: 1-2 years ### "Amazing platform!" August 13, 2025 5.0 My overall experience has been great! The customer service is great. If I ever have a problem and need troubleshooting help, it's always available. Pros Phorest has all the tools you need to build a successful business. It's way more advanced than all other platforms I've used. Cons I do wish Phorest was a bit more affordable for smaller businesses. I don't mind paying for a platform the is advanced but $300/month seems a bit steep for a solo aesthetician. Alternatives considered [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing Phorest There is more to offer and it's more suited towards spas. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Vagaro makes it seem affordable however if you need more advanced settings, you are charged $25/ add on. Review Source Response from Phorest Software September 4, 2025 Hi, Thank you for your glowing review of Phorest. It means the world to us that owners like you are happy with Phorest and that it is helping you to grow your business and make your life easier. Regards, Casey O'Halloran Marketing Executive AW Angela W. Salon owner Cosmetics Used the software for: 2+ years ### "Has a lot of potential" February 11, 2026 3.0 Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package updates. Pros Ease of booking online. Dedicated support is nice. Built In marketing. Inventory systems are easy to use Cons Features are bugged and take forever to get fixed. Feature will be launched with known issues with no timeline of resolution. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Lack of features with vagaro to manage multiple price levels Review Source KK Kendra K. Owner Retail Used the software for: 2+ years ### "Phorest for life! " February 15, 2026 5.0 Overall experience with Phorest is SO good! Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing! Pros Phorest has the BEST reporting system I have ever worked with! Every time I need a number to support my teams growth it is so easy to find! Also, their customer service is EXCEPTIONAL! Cons The only con I can think of is that there is no way to "split" retail. My salon specializes and when they share a client there is no way to "share" the retail at checkout. But I reported this issue and have been told they are working on it! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Phorest seemed much better! Phorest was developed for salons and you can tell! Review Source Marion H. Spa Manager Medical Practice Used the software for: 2+ years ### "Eire Tech at it's best" August 13, 2025 5.0 Exemplary customer services and a willing to work with our needs and feedback. I have nothing but positive things to say about Phorest and their employees. Pros Their customer service and ongoing ability to adapt to the expanding needs in our medical spa has surpased my expectations of a company. Cons Constant updates. It's a good thing, but there can be bugs. Constantly having to tell clients, I'm sorry, bear with me, we just updated can be taxing. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Phorest The interface was better as well as Phorest was going to add Med Spa Review Source Response from Phorest Software September 4, 2025 Hi Marion, Thank you for your valuable feedback! We pride ourselves on offering best in class support to our customers so it is great to hear that we are meeting those expectations to our customers :) Regards, Casey O'Halloran Marketing Executive HA Hayley A. Owner Cosmetics Used the software for: 1-2 years ### "Best Salon software" February 11, 2026 5.0 Overall, it’s a great experience! We love working with our rep Anna and she always takes the time to walk us through all our new updates! Pros I love all the functions and how many things the system provides for even just the intro package. There are so many functions that we still don’t even utilize, but it’s great knowing they are there! Cons I wish there was a phone number that I could call and get someone immediately when I have a question about the system Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/) Reason for choosing Phorest We liked the way forest was being developed at the time Switched from [Iris Works](https://www.capterra.com/p/149597/Iris-Works/) We needed more features than what Salon Iris was able to provide Review Source MR Maria R. Salon owner and stylist Retail Used the software for: 2+ years ### "Easy to use" February 11, 2026 5.0 Simple to use and works well. Very salon friendly, good options to customize the service to fit the specific needs of our salon. Pros The app and desk top are Easy to use and always works well for the salon staff and clients. Lots of ways to customize for personalization Cons I don’t like that the save card on file is hard to see when checking out. Saving the card is on as the default, should be something you have to click on to save. Switched from [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Wasn’t working most of the time. The online booking and reminders weren’t working for months even tho I was paying for it Review Source MM Mindy M. Owner and operator Consumer Services Used the software for: 2+ years ### "Best program " February 15, 2026 5.0 Great product for my business I recommend everyone I know to switch over for their own business...easy to use Pros Value for the money Online booking Account management Appointment management Customer support Security Cons The inventory features could be more user-friendly so the assigned staff can do it when I am not there Alternatives considered [Builder Prime](https://www.capterra.com/p/164068/Builder-Prime/) Reason for choosing Phorest Best that I saw for my industry thus far very usable Review Source JA James A. Manager Retail Used the software for: 2+ years ### "Hard to beat a good software with a team of rockstars " February 11, 2026 5.0 We have been using Phorest for the last 6 years and couldn’t be happier. The staff we interact with and support we get are truthfully our favorite part. Pros Ease of use and appointment booking by far are my favs. Email and text marketing are a close second place. Cons The app is occasionally buggy, but not a deal breaker. For my end on the fly I need the app to be ready for me whenever because I am on the move and not in front of a PC. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) We were using Vagaro, but wanted better reporting. Meevo 1.0 was a disaster Review Source MJ Morada J. Salon Owner Manager Consumer Services Used the software for: 1-2 years ### "Highly recommend Phorest" February 12, 2026 5.0 it has streamlined my ability to run and keep track of reports for stylists and the business. Phorest Tips is also an incredible tool as well Pros the POS integration with the system. Phorest Tips has been a game changer for the business and Stylists. Cons sometimes reports are hard to find, as there are so many. It would be nice to filter specific reports without all of the other data. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) More reports and ease of use. Phorest seemed to have more customizable features Review Source RC Robyn C. Stylist General Manager Hospital & Health Care Used the software for: 1-2 years ### "Love Phorest" August 13, 2025 5.0 Our experience so far has been quite amazing. The staff has been more than helpful. We have recommended this product to more than one salon. It is so easy to teach any new staff to use because of how user friendly it is. Pros I love the community, they are more than helpful and handle all issues in a timely manner. It makes it super easy to ask the chat on our desktop to get to ant shortcut answers. Anytime there is technical issues they are able to address them immediately. The scheduling features make it easy for our front of house to properly book our staff according to their proper availability. Cons There hasn't been anything in particular that has had us dislike phorest. Only thing is the Phorest tips, we are interested but the staff is used to having their tips deposited immediately and with Phorest tips we will have to wait till the next day. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) The user friendly feature, we are able to access reports for our staff easier than before. The goal feature is a huge hit with the staff. Review Source Response from Phorest Software September 3, 2025 Hi Robyn, Thank you for your glowing review of Phorest. It means the world to us that you are happy with Phorest and that you get the support you need from the team. So glad to hear that it is a smooth transition for new staff and they are loving the goal feature! Regards, Casey O'Halloran Marketing Executive ML Matt L. Manager Consumer Services Used the software for: 1-2 years ### "Phorest, A Game-Changer for Salon Success”" August 22, 2025 5.0 Overall, it’s been a wonderful experience with Phorest. The customer service is hands-down some of the best I’ve ever experienced. We could not be happier. Pros Very handy to use, easy to educate staff on updates. Friendly, easy to use for accounting and bookkeeping. Cons Difficulties with the online app when customers are booking. The customers that state they have difficulties usually say it has to do when they are entering in the email. We remind the guest that they need to have an updated app version and an updated software version. That usually fixes whatever is going on. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Square did not offer all the features that we were looking for in a salon integrated software. Neither does Vagaro or. Clover. Review Source Response from Phorest Software September 4, 2025 Hi Matt, Thank you for your valuable feedback, We pride ourselves on offering best in class support to our customers so it is great to hear that we are meeting those expectations to our customers :) Regards, Casey O'Halloran Marketing Executive Ken T. President Health, Wellness and Fitness Used the software for: 2+ years ### "A Good Review " August 13, 2025 5.0 Any partnership will have their ups and downs but Phorest is a company with a lot of integrity so we know we can trust our partnership with them. Pros I like the ease of use and the constant pace of updates. It is usually easier for us to handle smaller improvements rather than one update that changes everything at once. Cons The online store needs to be more user friendly, from both a consumer and salon perspective. An improvement to this would entice us to add it to our services. Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) We felt like we wanted a more modern system that was more accessible online. Review Source RT Rosemary T. salon mangement Cosmetics Used the software for: 1-2 years ### "Honest review" August 13, 2025 5.0 Overall, we love Phorest! We had our old system for over 15 years. and are glad we made the switch!! Pros All the features our old system did not offer! Such as text confirmation, apps. for stylists mobile devices, and all the marketing material available through the program is fantastic! Cons Mobile app. can be very glitchy at times. logs you out, closes unexpectedly, even having to sometimes delete, redownload and sign back in. Switched from [SalonBiz](https://www.capterra.com/p/9175/SalonBiz/) We felt Salonbiz was out dated, and didn't offer the current features we were looking for anymore. Review Source Response from Phorest Software September 3, 2025 Hi Rosemary, Thank you for your review of Phorest. It means the world to us that you are happy with Phorest and that it is helping you to grow your business and make your life easier. I hear your feedback on the mobile app glitching. We currently are working on fixing a number of these smaller but impactful grievances that people have in Phorest. Any and all feedback is always welcomed to be shared with your Salon Success Manager, who will then pass it on to the Product Team :) Regards, Casey O'Halloran Marketing Executive SP Serina P. co owner Cosmetics Used the software for: 2+ years ### "We are so pleased with Phorest software." August 14, 2025 5.0 Phorest is a great value for very user friendly software with incredible customer service. We are grateful to be a part of the Phorest network. Pros Phorest is very user friendly, gives us the reporting we need and use and has incredible customer and technical support. Cons As with any software, there are always areas to improve and Phorest listens to our needs and concerns to better service the customer. Switched from [SalonBiz](https://www.capterra.com/p/9175/SalonBiz/) We needed better cutomer and technical support. Review Source Response from Phorest Software September 4, 2025 Hi Serina, Thank you for your valuable feedback. We are delighted to hear that you are happy with Phorest and that our software is helping you to grow your business and streamline your operations. We are grateful you are part of our network too! :) Regards, Casey O'Halloran Marketing Executive AS Alexandra S. Co-Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use software!" November 13, 2024 5.0 On boarding was easy and every step along the way was supported with a personal consultant. We even had to separate from a second location and that was completed on time and with ease. Pros The versatility of the software and the use of campaigns, and marketing tools reach a wide variety. the software is easy to use and you can always find what you are looking for. The support is also always helpful. New Staff can also take part in the videos helping to alleviate some of the onboarding. Cons Waitlist. It is the only thing that needs improvement, but please don't take the lead from Milano. Switched from [Milano Software](https://www.capterra.com/p/181157/Milano-Tattoo-Parlour/) Milano software support wasn't up to par. after the numerous calls to support and to no avail, we looked for other options Review Source Response from Phorest Software November 22, 2024 Hi Alexandra,  Thank you for your review of Phorest. It means the world to us that owners like you are happy with Phorest and that you love the marketing features! We pride ourselves on offering best in class support to our customers, especially through onboarding, so it is great to hear that we are meeting those expectations to our customers. Regards, Robert Sheehan. Head of Sales & Marketing AK Allyson K. Owner Consumer Services Used the software for: 2+ years ### "We love Phorest!!!" November 13, 2024 5.0 Team is wonderful and really helpful. \[sensitive content hidden\] always finds an answer and helps guide us as we change how we operate. She’s amazing. Pros Ease of use, all you need in one software. Cons Multi-Site functionality could improve. Would love custom report creation that is saved and you could use specific to what you coach and just email to team. Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) Old needed new features and better development Review Source Response from Phorest Software November 19, 2024 Hi Allyson,  Thank you for your glowing review of Phorest. It means the world to us that owners like you are happy with Phorest and that it is helping you to grow your business and make your life easier.  We currently are working on a large number of improvements and grievances that people have in Phorest based on customer feedback. I'm hopeful that you will see improvements that you want (and love) in the not too distant future Regards, Robert Sheehan. Head of Sales & Marketing SS Susan S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Favorite Salon Software " November 13, 2024 5.0 Pros Phorest is very versatile, so it offers options that work with each salon's specific needs. I also love the customer service. They quickly answer any questions that I have. Cons Some of the technology is is beyond me, but again, they are there to help! Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Wasn't Spa/salon specific. We still use Quickbooks alongside Phorest Review Source Response from Phorest Software November 22, 2024 Hi Susan,  Thank you for your review of Phorest. It means the world to us that owners like you are happy with Phorest and that it is suited to your business needs. Regards, Robert Sheehan. Head of Sales & Marketing ED Elizabeth D. Salon Owner Consumer Services Used the software for: 2+ years ### "Ill never look elsewhere" September 19, 2024 5.0 I absolutely love it. It checks all of my boxes, and then some. They're constantly improving, taking into consideration customer feedback, and generally speaking - they actually seem like genuine humans. Pros I love that everything is customizable. Need a report? They got you. Integration for an online store? Done. How can I save time, and promote our great reviews on facebook? Ummm Phorest can do that for you. Cons I wish it would double as a payroll system Switched from [Spot-On](https://www.capterra.com/p/10022670/Spot-On/) Because it was too basic, and too generic for my needs Review Source Response from Phorest Software October 3, 2024 Hi Elizabeth,  Thanks for your positive feedback on Phorest. We are so happy to hear that you love it and that you find it beneficial to you and your business. Regarding the payroll option, we are always looking to feedback from owners like yourself. If you reach out to your dedicated Salon Success Manager and give that feedback, it will help us prioritize building the new features that you and other owners need the most.  Regards, Robert Sheehan.  Head of Sales & Marketing  VR Verified Reviewer CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Unprofessional Company with hidden charges and poor data management" February 7, 2021 1.0 I have had this software for over 5 years and they are only interested in how they can make more money out of their clients. They charge inflated prices for simple things and hide the charges so you aren't aware of them. They introduce new features which sound great but in reality don't work and then charge you a higher subscription for their software for the new features when don't work. For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their appointment but it just doesn't work, yet they charge an extra £40/month for it. Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into each location to run reports or get stock information which is very time consuming. It also doesn't link into any other software or marketing software so you have to do work arounds and manual exports if you want to use your client data in facebook or email marketing. The email and text marketing within Phorest is expensive and poor quality compared to industry specific software so another downside to Phorest. There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares. Having stuck with Phorest for over 5 years now I wish I had made a move to better software years ago. Pros The appointment diary is simple and visual but basic. There is an online reputation manager which helps you manage your online reviews but now I have seen what other systems can do I think it is basic and its only available when you are on their most expensive package. Cons The company has hidden charges which they deduct at source so you can't see them or audit them. They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them. They manipulate your data without knowledge or consent, for example they opted many of my clients out of being able to receive marketing information without my knowledge, I only discovered by accident and it turned out to have been an issue in their software which they denied to begin with but then had to admit it was their fault. I have no idea if they corrected the fault just with my account or whether other customers who have been affected but are still in the dark. A few years ago they made a major to how their online booking system worked, but didn't inform any of their clients so all our online bookings on our website went down and again it took a few weeks for them to admit the mistake was theirs, but it still cost me thousands with my website developer to re-design my website to overcome their change which is incredibly poor change management and poor knowledge of their customers and how they use the software. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I made the switch to Phorest after a competitive tendering system, where Phorest made various written representations about the features, benefits and pricing so came out top on the tender requirements, however when the software was installed, it came out that many of the features that they had confirmed the software did were 'in development' and some of them had still not been launched over 5 years later... Review Source FD Felor D. salon Davachi by Felor Retail Used the software for: 2+ years ### "high-end 🙌👌" February 12, 2026 5.0 I am a happy happy Client and I will stay with phorest they are very friendly the time you need something they’re always availablehe Pros it’s been years. I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your business as very smoothly Cons The price is expensive, especially like I am one person and I pay $85 or something like that monthly so that’s lots for one person but as a group in Salon is a good price but not for me Review Source MP Marylynn P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best customer support around!" August 23, 2025 5.0 My team at the front desk finds it very easy to use, and as I mentioned above my Favorite thing about the software is the customer support. Pros Have been in the Salon business for a long time, and believe this is our fourth software. This software will be our last, as it meets all our needs. What I like most about Phorest is the customer support. Cons When trying to find a way to do things, sometimes you have to put in the exact words, and sometimes what I’m thinking, doesn’t match those words. However, I call customer service and they handle everything for me. Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) Had problems with appointment scheduling. Review Source Response from Phorest Software September 4, 2025 Hi Marylynn, Thank you for your valuable feedback, We pride ourselves on offering best in class support to our customers so it is great to hear that we are meeting those expectations to our customers :) Regards, Casey O'Halloran Marketing Executive OM Oxana M. Owner and Stylist Apparel & Fashion Used the software for: 1-2 years ### "Phorest for Life :) " August 25, 2025 5.0 We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly. They also have lots of cool features always popping up. Pros We love our customer support, really loved \[sensitive content hidden\]. And we enjoy the ease of use for our staff when it comes to tracking their appointments and schedules. Cons Sometimes the reporting is difficult but usually we find it. I would also love if we could get better discounts and offers for salons with multiple locations. Review Source Response from Phorest Software September 4, 2025 Hi Oxana, Thank you for your glowing review of Phorest. We are delighted to hear that you are happy with Phorest and that our software is helping you to grow your business and streamline your operations. If you are ever having difficulty navigating the system don't hesitate in reaching out to your dedicated Salon Success Manager! We hope you continue to enjoy our cool features! :) Regards, Casey O'Halloran Marketing Executive KM Karina M. ceo Hospitality Used the software for: 2+ years ### "Everyone should have phorest" September 20, 2024 5.0 love it. i have been usuing phorest for 10 years Pros user friendly, and the reports are amazing Cons how slow the software works. stalls alot or freezes Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing Phorest they are not all together, very messy setup Review Source Response from Phorest Software October 3, 2024 Hi Karina,  Thank you for your wonderful review and vote of confidence in Phorest! We are so delighted to hear that you love the reports and we agree with you. Everyone should have Phorest :-)  On the speed challenges. It sounds to me like you may be on the older version. We have a newer version of Phorest on the web which is MUCH faster and I’ve no doubt you’ll love it. If you reach out to your dedicated Salon Success Manager, they will transition you over onto this and make you even happier :-)  Regards,  Robert Sheehan. Head of Sales & Marketing Head of Sales & Marketing. AB Angelica B. University Intern Pharmaceuticals Used the software for: I used a free trial ### "Unlock Your Salon's Potential with Phorest's Comprehensive Management Platform" June 10, 2023 5.0 I had the chance to investigate Phorest as a salon management software during my internship in the pharmaceutical product development and research department. Phorest proved to be a reliable tool for effective salon operations, despite not being specifically relevant to my field. The software's client management and appointment scheduling functions supported efficient organization and improved customer experience. Wider clientele was attracted, and customer retention increased, thanks to the integrated marketing tools. Overall, Phorest proved to be a useful tool for streamlining salon operations and attaining business objectives because to its user-friendly design and extensive features. Pros A whole range of features designed especially for salon businesses are available through Phorest. Appointment scheduling, client management, and staff organization are made simple by its user-friendly interface. The software's powerful marketing options, which include automated SMS and email campaigns, aid in bringing in new clients and keeping existing ones. The integrated point-of-sale system from Phorest makes inventory management and transactions simple. Salon owners may receive insightful information about the operation of their businesses and make data-driven decisions with the help of thorough reporting and analytics. The Phorest mobile app improves the whole customer experience by offering salon staff and customers comfort and flexibility. Cons The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons. Some users might initially have a high learning curve and find it difficult to become familiar with all the functions and customization possibilities. Despite the fact that Phorest provides a wide range of capabilities, some unique needs or specialty salon operations could call for further modification or integration with specialized software. Additionally, sporadic technological issues or downtime may have an adverse effect on salon operations and inconvenience clients. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.