# Phorest Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Phorest Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more. Source: https://www.capterra.com/p/113530/Phorest-Salon-Software --- # Phorest Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Phorest ## What is Phorest? Phorest is an all-in-one med spa software designed to help medical spas grow, retain clients, and streamline daily operations. Unlike traditional medical spa management software that focuses only on scheduling or charting, Phorest connects the entire patient journey — from the first marketing touchpoint to long-term client retention. Phorest brings appointment scheduling, CRM, marketing automation, clinical documentation, memberships, and reporting into one platform. Med spas can manage HIPAA-compliant digital consents, SOAP notes, face-mapping, and before-and-after photos while running automated email and SMS campaigns, referral programs, and loyalty programs that drive repeat visits and revenue growth. Built-in business intelligence and reporting give owners and medical directors real-time visibility into retention, revenue, treatment performance, and team productivity-helping med spas make confident, data-driven decisions. Phorest is more than med spa management software or an EMR. ## What is Phorest used for? [Salon](https://www.capterra.com/salon-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Spa](https://www.capterra.com/spa-software/) Overall rating Based on 431 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Phorest alternatives Highest Rated [4.9 (298)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month [4.4 (405)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/) Starting price $69.00 Per User, Per Month [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month [View all alternatives](https://www.capterra.com/p/113530/Phorest-Salon-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.4 (47) 80.85% of 47 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email For Salons and Spas 4.5 (41) 70.73% of 41 reviewers that rated this feature as important or highly important Specific for use in spas and salons Inventory Management 4.2 (41) 87.80% of 41 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Appointment Scheduling 4.3 (40) 75.00% of 40 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Calendar Management 4.6 (38) 81.58% of 38 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Transaction History 4.6 (34) 79.41% of 34 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Phorest 72 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, update, and manage bookings, itineraries, and reservations Offer to rent a booth to freelance professionals Track and manage schedules and meetings via an integrated calendar Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Specific use for barbershops Designed for medical spas Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Compliant with HIPAA, which sets standards for sensitive patient data protection Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Notifications via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Website through which businesses can sell goods or services over the internet Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Active reporting of data and metrics Upload, track, and submit receipts in a central database Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor and manage customers' perceptions about a business, product, or service Manage the rescheduling of appointments Reports specific to sales analysis for trends and strategies Send promotional campaigns or transactional messages via text messages Send messages via SMS Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.5 (248) 4.5 Based on 248 reviews ## Pricing Value for money 4.4 (237) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/113530/Phorest-Salon-Software/pricing/) Value for money 4.4 (237) 4.4 Based on 237 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (424) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (424) 4.8 Based on 424 reviews ## User reviews Overall rating 4.8 Based on 431 reviews Filter by rating 5(372) 4(38) 3(11) 2(3) 1(7) Mentioned topic Sorted by most recent MM Mario M. Salon owner Retail ### "Another Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 17, 2026 It's been going well so far. I think there are some things that can be changed to make it more user friendly. I was told that I would get business support through my journey and I have yet to get that. I have been flying solo and I'm sure I'm not utilizing things correctly to help improve business. It would be great to have more 1 on 1's to show what phorest can actually do for your business. I don't think I would pay more or move up in tier for what I'm getting. Pros That it is an all in one software service. It's great that I don't have to go through multiple companies to keep my business running smoothly. security seems pretty good and haven't had any bugs or issues with the software itself. Online booking has been great and the fact that we can requests deposits for first time client's and also give them a policy notice for no/shows-late appointment. Cons The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response isn't quick or just told we can't do that. I have used other scheduling softwares before that are way more user friendly and I feel like Phorest should do some more research on other platforms to see how they work well and incorporate that into their own. Reports have also been really hard to find, read and understand. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) wanted a all in one POS system/software that made it easier to keep track of everything in 1 place. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/) [Mangomint](https://www.capterra.com/p/187593/Mangomint/) [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reasons for choosing Phorest This just seemed like a better fit and it was talked up to being a business driver but have yet to see it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kendra K. Owner Retail ### "Phorest for life! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2026 Overall experience with Phorest is SO good! Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing! Pros Phorest has the BEST reporting system I have ever worked with! Every time I need a number to support my teams growth it is so easy to find! Also, their customer service is EXCEPTIONAL! Cons The only con I can think of is that there is no way to "split" retail. My salon specializes and when they share a client there is no way to "share" the retail at checkout. But I reported this issue and have been told they are working on it! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Phorest seemed much better! Phorest was developed for salons and you can tell! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mindy M. Owner and operator Consumer Services ### "Best program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2026 Great product for my business I recommend everyone I know to switch over for their own business...easy to use Pros Value for the money Online booking Account management Appointment management Customer support Security Cons The inventory features could be more user-friendly so the assigned staff can do it when I am not there Alternatives considered [Builder Prime](https://www.capterra.com/p/164068/Builder-Prime/) Reasons for choosing Phorest Best that I saw for my industry thus far very usable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Brenda A. President Individual & Family Services ### "Why Phorest rules!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 The onboarding folks work very hard to make what can be an overwhelming process manageable as well as creating videos on how to do everything and anything so when issues arise, it is normally because someone didn't follow the easy to read or watch videos! The support I feel as an owner is second to none. I highly recommend! Pros Phorest is a game changer as far as being software that I feel like PARTNERS with me to bring the best experience to and for our guests as well as our team members. The customer support is second to none and it is easy to find answers when I need them. Phorest is always upgrading features and listens to our feedback to help streamline their systems in a way that no other company I deal with does. Cons Because you normally run so smoothly, when there are bugs or issues with the software I rarely consider that the problem is within Phorest and assume user error. Switched from [SalonTarget](https://www.capterra.com/p/132341/SalonTarget/) They were going up on their pricing but not performance or features. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) [Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/) Reasons for choosing Phorest \[sensitive content hidden\] - I met him at the booth at Intercoiffure and his straightforward delivery and the whole team in the booth were great. My friend \[sensitive content hidden\] had also recommended you and I trust her. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Natasha P. Owner Retail ### "My honest review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 I’m really happy I made the switch. It’s been a very smooth transition. I love that they do a yearly audit too. Really makes sure your utilizing all the benefits Pros I like that it’s really user friendly for clients and salon. They have amazing customer service! I love that there is an app I can use and so can my employees. That it’s the same fee every month and everything I need to use for the system is included. I like the weekly reports and all that too. Cons That it won’t let a client book more then one kids haircut together. And I hardtime adjusting to the cost. I think it’s worth it but still seem like a decent amount. But I do love the features Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) They wouldn’t accept my credit card and kept switching from costing to free.Plus every month the fees changed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Lauryn P. Salon Coordinator and Online Representative Cosmetics ### "User Friendly, Until You Need Help" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 13, 2026 Pros The system is easy for everyday tasks however making an in person appointment deposit and refunds are not as straight forward. Cons Support feels lacking after onboarding. When real issues come up, it often turns into finger pointing instead of problem solving. I still have open support tickets from 10 months ago that haven’t been resolved or followed up on. Switched from [Inspire](https://www.capterra.com/p/195805/STX-Software/) This program was outdated and we needed something more modern, we made the switch in 2020. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Cinthia B. Owner Apparel & Fashion ### "Phorest salon program is worth the money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 I have had Phorest for many years and have been very very happy with the program and the customer service! Pros Program is extremely reliable and absolutely love the support is available when you need it. Force is very easy to learn to use. I really like the fact that you can print out people schedules so you always do not have to go back to the computer to see what is going on. Cons I cannot really think of a con. It is a monthly cost however, the value for the program is definitely worth it in my opinion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP SAM P. owner Cosmetics ### "Halo Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Excellant top notch service is awesome questions always answered in a timely fashion smart move to switch Pros Easy to use. the text reminders the control in management that I have being able to navigate the system Cons Not understanding a lot of phorest capabilities tough to understand each area but easy once you know about it Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) it was time to find a better software so we made the switch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SO Sean O. Owner Consumer Services ### "Great product, great service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 A great all-in-one product. That I’m excited to see evolve. I don’t think there’s currently a better product at this price point. Pros It’s easy to use and a pretty good value for what you’re getting. Customer support has been great. Online booking and the online store is good. Cons The waiting list and the online store could be more robust. I’d like to run sales on specific items or specific brands. Basically, running sales online for products feels clunky. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Morada J. Salon Owner Manager Consumer Services ### "Highly recommend Phorest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 it has streamlined my ability to run and keep track of reports for stylists and the business. Phorest Tips is also an incredible tool as well Pros the POS integration with the system. Phorest Tips has been a game changer for the business and Stylists. Cons sometimes reports are hard to find, as there are so many. It would be nice to filter specific reports without all of the other data. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) More reports and ease of use. Phorest seemed to have more customizable features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Popular comparisons [GlossGenius vs Phorest](https://www.capterra.com/compare/113530-174830/Phorest-Salon-Software-vs-GlossGenius)[DaySmart Salon vs Phorest](https://www.capterra.com/compare/9167-113530/DaySmart-Salon-vs-Phorest-Salon-Software)[Mangomint vs Phorest](https://www.capterra.com/compare/113530-187593/Phorest-Salon-Software-vs-Mangomint)[Vagaro vs Phorest](https://www.capterra.com/compare/113530-153752/Phorest-Salon-Software-vs-Vagaro)[ZENOTI vs Phorest](https://www.capterra.com/compare/113530-131057/Phorest-Salon-Software-vs-ZENOTI)[Boulevard vs Phorest](https://www.capterra.com/compare/113530-180087/Phorest-Salon-Software-vs-Boulevard)[Goldie vs Phorest](https://www.capterra.com/compare/113530-268055/Phorest-Salon-Software-vs-Goldie)[Meevo vs Phorest](https://www.capterra.com/compare/113530-172058/Phorest-Salon-Software-vs-Meevo-2)[Booksy Biz vs Phorest](https://www.capterra.com/compare/113530-142741/Phorest-Salon-Software-vs-Booksy) [Fresha vs Phorest](https://www.capterra.com/compare/113530-142138/Phorest-Salon-Software-vs-Shedul-com)[Timely vs Phorest](https://www.capterra.com/compare/113530-142756/Phorest-Salon-Software-vs-Timely)[Mindbody vs Phorest](https://www.capterra.com/compare/40229-113530/MINDBODY-vs-Phorest-Salon-Software)[EnvisionNow vs Phorest](https://www.capterra.com/compare/113530-10010577/Phorest-Salon-Software-vs-Envision-Salon-Software)[SimplyBook.me vs Phorest](https://www.capterra.com/compare/113530-140086/Phorest-Salon-Software-vs-Simplybook-me)[Booker vs Phorest](https://www.capterra.com/compare/90708-113530/Booker-vs-Phorest-Salon-Software)[Treatwell vs Phorest](https://www.capterra.com/compare/113530-181827/Phorest-Salon-Software-vs-Treatwell)[Acuity Scheduling vs Phorest](https://www.capterra.com/compare/113530-191978/Phorest-Salon-Software-vs-Acuity-Scheduling)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)