Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Product Details

Looking for best free team task management software? Prepare to get impressed by Bitrix24. Yes, you get free unlimited teams and free unlimited tasks. Still not impressed? How about if we throw in free time tracking, subtasks, task templates and task roles. You want more? OK, Gantt charts, shared calendars, task delegation, task reports, supervisor view are all yours. Do you want super simple team task management? You got that. Are you a power user? Not a problem. 4 million teams use Bitrix24.

Contact Details

Bitrix

https://www.bitrix24.com

Founded in 1998

Located in United States

Video Chat
Bitrix24 CRM Contact
Bitrix24 Drive

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Bitrix24 Features

Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management
Calendar Management
Employee Scheduling
FMLA Tracking
Overtime Calculation
Reporting/Analytics
Self Service Portal
Time Tracking
Billing Portal
Contact Database
Contingency Billing
Customizable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator
Ad Hoc Reports
Benchmarking
Dashboard
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Designing
Visual Workflow Management
2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce
Blended Call Center
Call Logging
Call Scripting
Call recording
Campaign Management
Escalation Management
Inbound Call Center
Interactive Voice Response
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Accounting Integration
Attendance Tracking
Built-in Accounting
Child Check-in
Event Management
Member Directory
Member Portal
Multi-Site Management
Online Giving
Pledge Management
Small Group Management
Volunteer Management
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Abstract Management
Attendee Management
Badge Management
Catering Management
Client Management
Registration Management
Social Promotion
Space / Room Setup
Speaker Management
Sponsorship Management
Surveys & Feedback
Ticketing
Client Tracking
Contract Management
Forecasting
Project Management
Quotes/Proposals
Sales Pipeline Management
Scheduling
Contact Database
Contact Import/Export
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search/Filter
Segmentation
Shared Contacts
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communication
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Data Collection
Predictive Analytics
Sentiment Analysis
Survey/Poll Management
Text Analysis
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes/Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking/Analytics
Win / Loss Analysis
Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management
Activity/News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Indexing
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Offline Access
Optical Character Recognition
Version Control
A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
Activity/News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Benchmarking
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management
Attendee Management
Badge Management
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties
Access Controls/Permissions
Audit Trail
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
Messaging
Real Time Synchronization
Search/Filter
Workflow Management
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management
Access Controls/Permissions
Archiving & Retention
Collaboration
Drag & Drop
Forms Creation & Design
Full Text Search
Process/Workflow Automation
Version Control
Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates
Calendar Management
Committee Management
Document Management
Event Management
Member Database
Payment Processing
Property Database
Website Management
Work Order Management
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Activity/News Feed
Collaboration
Idea Ranking
Ideation
Mind Map
Status Tracking
Workflow Management
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Claims Management
Commission Management
Contact Management
Document Management
Insurance Policy Management
Insurance Rating
Life & Health
Property & Casualty
Quote Management
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base Management
Project Management
Recurring Issues
Task Management
Cataloging/Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
A/B Testing
Analytics
Drag & Drop
Form Creation
Real Time Editing
Responsive
SEO Management
Templates
Business Card/Badge Scanning
Dashboard
Data Extraction
Data Verification
Form Builder
Gamification
Lead Distribution
Lead Enrichment
Lead Notifications
Lead Nurturing
Lead Scoring
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Campaign Management
Interaction Tracking
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers/Routing
Website Visitor Tracking
Call Center Management
Campaign Management
Contact Management
Customer Support
Document Management
Email Marketing
Interaction Tracking
Landing Pages / Web Forms
Lead Management
Lead Scoring
List Management
Marketing Automation
Product Catalog
Project Management
Quotes / Proposals
Referral Tracking
Survey Management
Territory Management
A/B Testing
Analytics/ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Budgeting & Forecasting
Collaboration
Flowchart
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Tracking
Spend Management
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management
Committee Management
Contact Management
Donor Management
Email Marketing
Event Management
Fundraising Management
Grant Management
Membership Management
Social Media Integration
Volunteer Management
Cataloging / Categorization
Customer Service Analytics
Customer Support Tracking
Email Response Control
Knowledge Management
Live Chat
Performance Metrics
Search
Self Service Portal
Collaboration
Content Management
Document Management
File Sharing
Real-time Chat
Search
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Automated Quoting
Catalog Management
Client Portal
Contact Management
Customizable Branding
Discount Management
Pricing Management
Product Configurator
Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls/Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Booth Rental Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management
Backlog Management
Collaboration Board
Daily Reports
Iteration Management
KPI Monitoring
Milestone Tracking
Prioritization
Progress Tracking
Release Planning
Roadmapping
Sprint Planning
Task Management
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Activity/News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Real-time Chat
Social Media Integration
Social Media Tagging
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Activity/News Feed
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center
Auto Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Predictive Dialer
Reporting/Analytics
Telemarketing Management
VoIP
Biometric Recognition
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
TimeSheet Management
Vacation/Leave Tracking
Workstation Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Overtime Calculation
Timesheet Management
Vacation/Leave Tracking
Activity Tracking
Billing & Invoicing
Expense Tracking
Project Tracking
Reimbursement Management
Time Tracking
Time Tracking by Client
Time Tracking by Project
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Facility Scheduling
Inventory Management
Online Payments
Staff Management

Bitrix24 Reviews

Showing 5 of 390 reviews
Overall
4/5
Ease of Use
3.7/5
Customer Service
3.9/5
Avatar Image
Jorge Rene A.
Consultor Independiente de TI
Computer & Network Security, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 20, 2018

“A Secret Jewel”

OverallOk, I have been using Bitrix24 for several years now... sometimes for little things, some other times just for testing and understand how the product has been changing over the time, but right now is a true hidden jewel for me. This CRM delivers everything in one package, I can run almost my entire company on it. CRM, Prospects, Projects, Intranet, Workflows, Phones, Unified Communications, etc. If this piece of software adds accounting and financials to the packages, it would be a one-stop solution for every entrepreneur. I think that the most valuable feature I ever see on this tool is the fact that the CRM processes are truly customizable... I mean, most of the CRM systems let you customize small things like the field name, some behaviors and some other little stuff (almost meaningless), however, Bitrix24 lets you change everything to fit from a single person orden processing to a multilanguage sales operation, super easy, and if you need to try different angles, you can create multiple pipelines with different configurations... As i said before, I have tried Bitrix24 in the past, also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since i rediscover the new features and funcitionalitis from Bitrix 24 im not looking aymore You can try it for free and send me a comment about it.
Pros1.-) Super customizable, multi pipelines, streamlined CRM 2.-) Great team management and employee time sheets system 3.-) Unified communications 4.-) the ability to attach phone numbers to it (and make and receive calls) 5.-) Multichannel contact widget for your website, directly connected to the CRM 6.-) Automation and visual workflow designer 7.-) website builder included (awesome for landing and squeeze pages) 8.-) Taks, Schedule and project management 9.-) Great community support
Cons- The free version attaches a Bitrix24 reference at the bottom of every email. - A couple of functions are not polished or clear enough (at least for me). - Don't have an accounting feature.
Reviewer Source 
Source: Capterra
August 20, 2018
Avatar Image
Rick P.
Director
Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
June 26, 2018

“Everything your team needs to get things done on one page, which can be a bit of a problem”

ProsBitrix24 has an astonishing number of advanced services available in its free tier -- basically everything except Advanced CRM and Tasks or a lot of online storage, restricted to 12 users. That has to be some kind of record for a service of this type and power. 12 users! For a small business that needs a comprehensive space to communicate, collaborate, get things done, follow up leads, even answer emails and make telephone calls! I really can't think of a more powerful solution at this price. The Activity Stream is among the best of its kind. The paid plans are also very reasonable considering what you get. There's even a special plan at $69/month for businesses that don't need a lot of users or storage space but have a lot of sales to make and/or leads to follow up on. That strikes me as very very smart. The price is this aggressive, I would imagine, because of the traction of well-known solutions like Salesforce, which all the better for consumers, of course.
ConsEven though I appreciate everything there one page ready for me to use, the sheer amount of choices can be a bit daunting. Luckily, the lefthand nav can be configured so you can hide stuff you don't need. The design looks to my eyes about 5 years out of style so the UI could use an upgrade, for sure. I'm not sure design is this company's strong point. For instance, the default desktop image makes the menu items hard to read. These seems like quibbles though, don't they. My team ultimately decided on another collaborative space because our needs were half-editorial and Bitrix24 can't really help you there.
Reviewer Source 
Source: Capterra
June 26, 2018
Avatar Image
Matthew K.
Marketing Research
Publishing, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 18, 2019

“Bitrix24 is a very complete tool”

OverallBitrix24 is amazing to manage the tracking and delegation of tasks, this allows us to easily talk with all the members of our teams, we also use it a lot to use calendars and reminders effectively to accomplish the work, thanks to this collaboration software and the teamwork has improved, our internal communication has also experienced a remarkable improvement, we plan to continue using this tool for a long time.
ProsThis software has excellent customization features, such as graphics, that help provide accounting information to all customers, I also like the user interface and custom background options and especially the video theme, with this tool I keep the community more linked through sequences of activities, group conversations between departments and other commercial networks, calendars and work groups, in addition to all this, Bitrix24 is an excellent tool for managing projects and sales, as they provide communication between all active members in the Company projects, therefore, allow each member to be aware of what is happening.
ConsI think that the only negative aspect I have found for this software is its technical support, it takes a long time to respond, and when they do they are not clear in their answers, the times they need your help they have not been able to solve my problem.
Reviewer Source 
Source: Capterra
September 18, 2019
Avatar Image
Irfan A.
Senior Full-stack PHP Developer
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 14, 2019

“Brilliant!...All in one solution for Internal communication and project management”

OverallWe are using Bitrix24 for internal communication and basic task management. Its been a great experience especially with a lot of features. I would surely keep on using.
Pros- Bitrix24 consist of lots of features and modules that can be switched on or off as needed which is huge plus because it makes it really easy to manage your projects while keeping software simple - Implementation and learning of the software is very easy and that's what our staff loved about it - It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose - Brilliant within the company social feature. - Accessible on multiple platform which is huge plus. Can be accessed through Web site, Mobile apps and Desktop application for WIndows, Mac and even Linux platform. That's a brilliant thing I would say
Cons- There is a lot of room in improvement of user experience. If developers can work on User Experience that would be great - Navigation is not that easy and is really confusing for project management features again this might be related to user experience. I would say they can really improve that. - Configurations are not very flexible i.e you can not configure the software according to your needs you have to work with what is provided by the developers itself. - It would have been great if they had a training scheduler or calendar management feature.
Reviewer Source 
Source: Capterra
February 14, 2019
Yaroslav K.
Information Technology Major
Higher Education, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: GetApp
May 21, 2018

“All in one CRM solution / Best for middle-sized companies and teams to handle leads and work with deals”

Pros*Functionality Bitrix24 has a lot of great features, but its biggest advantage that I have used is an all-in-one solution. We have a chat there, can work with deals, create schedules, assign tasks with ease and track progress on specific work with history and recent actions taken by the responsible person *Ad-dons Bitrix24 has its own marketplace where you can set integration with many services, like mail chimp or a certain work process optimizer. *UI Since I started working in Bitrix24, their UI has changed a lot and has become more user friendly. At first it was a bit complicated, but the team is working a lot to make it user-friendly. I can see the work *Customization Even in a free plan, bitrix24 leaves a lot of space for adjusting the platform to the companies approach. you can create teams and spaces and plan sales and development processes
Cons*updates I also don't believe that their approach to upgrades is comfortable. Even though it does not take much time, but once in a while, the whole service goes down displaying that it is updating and you need to wait. This sometimes can slow work of the department and cause problems *slow Being a power house CRM system, bitrix24 is sometimes slow, although I can see that bitrix team is working to improve it.
Reviewer Source 
Source: GetApp
May 21, 2018