--- title: "Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bitrix24 the right CRM solution for you? Explore 1008 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/113540/Bitrix24/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Bitrix24 4.2 (1008) [View alternatives](https://www.capterra.com/p/113540/Bitrix24/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Bitrix24 Ease of use 4.0 Customer Service 4.0 ## Pros and Cons in Reviews RA Ramadhan A AI Governance Graduate OfficerEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform.“ June 23, 2026 Nurudeen O Business Outreach AnalystTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months. “Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around or go through multiple steps just to make small changes.“ May 1, 2026 Kamini V Software EngineerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Bitrix24 helps integrate your communication, tasks, file sharing, and other collaboration with one single workspace. And what’s better, getting it done in a central workspace, particularly with a couple of tasks or when coordinating with team members.“ August 10, 2026 LR Larissa R SRD LEADLegal Services, 51 - 200 employeesUsed the software for: 1-2 years. “Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information.“ September 23, 2025 RA Ramadhan A AI Governance Graduate OfficerEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay organized and aligned.“ June 23, 2026 Nurudeen O Business Outreach AnalystTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months. “Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should.“ May 1, 2026 Arnel O Social media managerApparel & Fashion, Self-employedUsed the software for: Less than 6 months. “The CRM, task management, communication, and project tracking features helped keep everything organized without needing several separate platforms.“ August 10, 2026 Furkan A DESİGN SERVICESDesign, 2 - 10 employeesUsed the software for: 6-12 months. “Some settings and menus can feel overwhelming for new users, and the interface occasionally feels crowded.“ August 1, 2026 ## Showing most helpful reviews Showing 1-25 of 1008 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nurudeen O. Business Outreach Analyst Telecommunications Used the software for: Less than 6 months ### "Powerful All-in-One CRM with a Steep Learning Curve" May 1, 2026 5.0 My overall experience with Bitrix24 has been a mix of strong capability and a bit of a learning curve. It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach. That said, it’s not the most beginner-friendly system, and getting comfortable with all its features takes time and patience. Some areas can feel overly complex for simple tasks, but once you push past that stage, the value becomes clear. Overall, it’s a solid tool if you’re willing to invest the time to learn it properly. Pros What I like most about Bitrix24 is how it brings everything into one place without forcing me to juggle multiple tools. From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered. The ease of use stood out to me after spending some time on it. At first it feels loaded, but once you get familiar, moving between leads, activities, and different views like Kanban or List becomes pretty natural. Another thing I appreciate is the level of customization. You’re not stuck with a rigid system, you can adjust pipelines, fields, and workflows to match how you actually work, which makes a big difference in real-life usage. On the productivity side, the built-in automation helps cut down repetitive work like setting reminders or follow-ups, so you can focus more on actual outreach. The user interface also does a solid job of keeping everything visible in one place, like contact details and activity history, without needing to open multiple tabs, which speeds things up during busy work sessions. Cons What I liked least about Bitrix24 is that it can feel overwhelming, especially at the beginning. There are so many features packed into one system that it’s easy to get lost or slow down while trying to figure out where everything is. Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should. Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around or go through multiple steps just to make small changes. It’s powerful, no doubt, but that complexity can work against you if you just want to move fast. Review Source Response from Bitrix24 May 20, 2026 Thank you for such a creative and detailed review of Bitrix24, Nurudeen! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out. CF Christopher F. Owner Real Estate Used the software for: 2+ years ### "Great overall product and customer service" February 13, 2025 5.0 Love this system, hands down the best thing I found when I started my company and I use it in my other companies as well. Pros The customization of things, being able to make it what I needed for my company. Cons Can be a little hard to learn and navigate at first, they offer partners to help with thing if you can afford it but I like to know how to do things. Once you learn it though it is super easy to use. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[mojo](https://www.capterra.com/p/212343/mojo/)[Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/) Reason for choosing Bitrix24 the ability to customize everything and have control over everything. Review Source LR Larissa R. SRD LEAD Legal Services Used the software for: 1-2 years ### "Terrible experience that only gets worse" September 23, 2025 2.0 Pros Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. Cons I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. Review Source Response from Bitrix24 September 24, 2025 Thank you for sharing your feedback on Bitrix24, Larissa. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. JH Jennifer H. Realtor Associate Real Estate Used the software for: 2+ years ### "Provides a good overview of team and responsibilities for tasks." August 16, 2026 5.0 Finally, we can work on projects simultaneously without having to save the current status and then inform colleagues. The tool is quick and even free to install. By combining it with different colors, drag and drop functionality, and the calendar, all aspects of project management can be covered. Pros The dashboard with its movable cards is very intuitive and easy to use on all devices. The tool is very clear and well organized, allows for the storage of a wealth of information and are packed with additional features that makes them highly versatile. Automatic reminders for upcoming deadlines complete the product. Cons So far, I'm very satisfied. I believe Bitrix24 has many more features that I just don't know about or use. More information, such as simple videos, would be helpful. Review Source Response from Bitrix24 August 17, 2026 Thank you for taking the time to share your thoughts and experiences with Bitrix24, Jennifer. We truly value your feedback, as it helps us continuously improve and better serve your needs. For tutorials, please visit our YouTube channel: youtube.com/bitrix24 VR Verified Reviewer Marketing Manager Building Materials Used the software for: 1-2 years ### "best app to use " April 7, 2026 5.0 Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. Review Source Response from Bitrix24 April 15, 2026 Thank you for such a detailed review of Bitrix24. We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. Kamini V. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Flexible Platform for Everyday Team Collaboration" August 10, 2026 5.0 Using bitrix24 so far has proved useful. It is beneficial to have your tasks communication and project management tools all within in the same hub. It has been slightly hard in the beginning to adapt to Bitrix24 however the work and collaboration efforts has improve significantly. Pros Bitrix24 helps integrate your communication, tasks, file sharing, and other collaboration with one single workspace. And what’s better, getting it done in a central workspace, particularly with a couple of tasks or when coordinating with team members. Cons The system is feature rich and thus there are many elements to become acquainted with. The interface also seems a little cluttered when more than one module is in operation concurrently. Review Source Response from Bitrix24 August 12, 2026 Hi Kamini! Thank you for taking the time to share your thoughts and experiences with Bitrix24. We truly value your feedback, as it helps us continuously improve and better serve your needs. AR Ansuman R. Ecom Manager Retail Used the software for: 2+ years ### "A Great value Project Management platform." July 29, 2026 5.0 It has been a reliable platform for managing projects, collaborating with teams, and organizing day-to-day business operations. The combination of CRM, communication, and task management tools improves productivity and keeps work centralized. Pros It has impressive set of business collaboration tools in one platform, including CRM, project management, task tracking, team communication, document sharing, and workflow automation. I liked the level of customization available and the ability to manage multiple business processes without needing separate applications. Cons The platform includes many features, which can make the interface feel overwhelming for first-time users. Some advanced settings take time to learn, and performance can occasionally slow down when working with large amounts of data. Customer support is helpful but response times can vary. Review Source Response from Bitrix24 August 3, 2026 Hi Ansuman! Thank you for your comprehensive review of Bitrix24! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. Elon E. Consultant Financial Services Used the software for: 6-12 months ### "Very powerful all-in-one tool, but complex to master" April 13, 2026 4.0 Pros What I liked most about Bitrix24 is how many features it offers in one platform - CRM, task management, communication, and more. It’s very powerful and can replace multiple tools, which is great for centralizing workflows. Cons What I liked least about Bitrix24 is that it can feel quite complex and overwhelming, especially for new users. The interface isn’t always intuitive, and setup or customization can take time. Review Source Response from Bitrix24 April 15, 2026 Thank you for sharing your valuable feedback on your daily use of Bitrix24, Elon! Arnel O. Social media manager Apparel & Fashion Used the software for: Less than 6 months ### "A Powerful Platform for Managing Business Operations" August 10, 2026 5.0 Overall, my experience with Bitrix24 has been positive. It helped me manage tasks, track customer interactions, and collaborate more efficiently. While there was a learning curve in the beginning, I found it to be a useful platform once I became familiar with its features. It offers a good balance of CRM, project management, and team collaboration tools in a single system. Pros What I liked most about Bitrix24 was having multiple business tools in one place. The CRM, task management, communication, and project tracking features helped keep everything organized without needing several separate platforms. Cons The platform has a lot of features, which is great, but it can feel overwhelming at first. It took me some time to learn where everything was and how to make the most of the available tools. Review Source Response from Bitrix24 August 25, 2026 Hi Arnel! Thank you so much for taking the time to share your detailed feedback on Bitrix24. We're thrilled to hear that you've found our platform to be a powerful ally in customer interactions and collaboration within your company. Zaina K. Brokerage Operations Specialist Real Estate Used the software for: I used a free trial ### "Good for a small business that does not use a ton of app integration" January 2, 2026 3.0 The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users. Pros Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date. Cons The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support. Review Source Response from Bitrix24 January 21, 2026 Hi Zaina. Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users. AL Andrii L. Senior strategist Industrial Automation Used the software for: 1-2 years ### "most popular CRM in CEE" February 14, 2025 5.0 It is good and well known. Focused mostly on trading business and integration with 1C. Large application need Contract management tools and bridge to SAP/Oracle solutions. Pros It was the most popular in Easter Europe solution for decade. Widely used in India and some asian countries. Bitrix24 is CRM system designed for integration with native 1C Enterprise/Sales solution. It have integrated HR module, that makes is capable to be standalone solution for marketing team. Has integrated task tracking and project management tools as well has integrated time tracker. It has build in secure disk space to share files and data. Cons It is heavy weight and can slow down at deskt top use but awesomely fast on mobile. It has build in time tracker but no attendance controls. Focused mostly on 1C Enterprise integration for Customer module. Lot of manual iterations and need more automation for more leads loaded customers flow. Switched from [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) New customers project and he uses Bitrix24 historicaly and has data integrations with ERP Review Source Response from Bitrix24 February 20, 2025 Thank you for such a creative and detailed review of Bitrix24! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out. Orçun E. Partner Construction Used the software for: 1-2 years ### "Great all in one CRM solution" January 31, 2025 5.0 Pros Best part of Bitrix24 that I love is it combines all resources I require in one CRM. Cons Bitrix24 is quite hard to use at the start and learning curve is so long. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Features of Bitrix24 suits our requirements in a better way. Review Source Response from Bitrix24 February 3, 2025 Hi Orçun! Thank you for sharing your valuable feedback on your daily use of Bitrix24. We look forward to continuing to support your business's growth and success. ITORO E. Deputy Head Contracting and Account Management Hospitality Used the software for: 1-2 years ### "Bitrix24 is a 5-star Software" January 3, 2025 5.0 I have been using bitrix24 for the past one year and I can bold say it's the best. With a wide range of features, bitrix24 delivers excellence across its features including and not limited to, Time management, project managements, file managements, reports, Conference meetings, Client managements, website managements, Team Management and a whole lot more Pros Bitrix24 is an all-inclusive workspace software. Most interesting feature for me is CRM Cons nothing to dislike about bitrix.24 it surpasses all other related software Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Bitrix24 offered more value and ease of use as compared to Trello Review Source Response from Bitrix24 January 15, 2025 Thank you for sharing your valuable feedback on your daily use of Bitrix24. It's great to hear that our platform plays a crucial role in your project management, reports, communication, and overall functionality within your organization. We look forward to continuing to support your business's growth and success. GE Garofi E. Sales Representative Retail Used the software for: 6-12 months ### "Bitrix24 is great for project management and collaboration" January 31, 2025 5.0 Pros Bitrix24 is the most convenient project management and team collaboration platform. Cons Bitrix24 can have a more cost effective pricing plan for large teams. Switched from [Resource Guru](https://www.capterra.com/p/134429/Resource-Guru/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Bitrix24 is far more easier to use system for large teams. Review Source Response from Bitrix24 February 3, 2025 Thank you for sharing your positive experiences and constructive feedback about Bitrix24, Garofi! Saskia M. Senior Director Sales Marketing Restaurants Used the software for: 1-2 years ### "Solution for Effective Project Management" August 8, 2023 5.0 Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer service. The setup is simple, and the program is easily integrated with others to streamline our processes. It's a really adaptable device. Therefore, this instrument should be effective for the client group. Pros Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely manner, and obtain prompt assistance when I need it. Furthermore, I am able to classify people according to their industry. Thus, you may establish how long a task will take and how the meeting's participants will divide and conquer in order to get the job done. The convenience of having everything in a one app is really appreciated. It offers a video conferencing feature in addition to helping with project management and team communication. Cons CRM, color scheme Landing page has to be more appealing than it is now by adding some lovely and attractive color and, if required, fixing the color presentation. Switched from [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Small and medium-sized businesses that don't have very complicated procedures might benefit from it, in my opinion. I think it's a fantastic choice for projects that require a lot of interaction between team members, as the software is really feature-rich. Sales management and customer relationship management (CRM) projects may not receive full support, depending on the nature of each individual process, its degree of complexity, and the necessity for interaction with other databases and systems. We exclusively utilized the cloud-based variant, never the self-hosted one. Review Source rK raj K. Managing director Consumer Goods Used the software for: 1-2 years ### "A powerful all-in-one platform, but needs better support for India" August 28, 2025 5.0 Bitrix24 is a very powerful platform with a wide range of features, but in India a few improvements would make it even better. The inventory management option is highly welcomed here, as many businesses are actively looking for reliable inventory solutions. It would also be very useful if Bitrix24 could support UPI payment automation (PhonePe, Google Pay, Paytm, etc.) since UPI is the most common payment method in India. In addition, WhatsApp integration without depending on third-party apps would be a great advantage, especially with support for Indian payment platforms. Pros I really like the clean UI design and the wide range of options Bitrix24 provides to manage different business processes. It is also value for money, with good customer support (though sometimes a little slow). Bitrix24 offers amazing customization options and has strong documentation, which makes it easier to use. The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars. One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a lot of time in invoice, quotation and other documents. Cons Some features are not fully localized for India. For example, UPI payment automation and native WhatsApp integration are missing, and these are very important for businesses here. Inventory is good, but it can be further improved for the Indian market. Review Source Response from Bitrix24 September 10, 2025 Thank you for your comprehensive review of Bitrix24, Raj! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. GF George F. Volunteer Support Worker Civic & Social Organization Used the software for: I used a free trial ### "Exploring Bitrix 24 " November 4, 2025 4.0 Thus far I have been exploring the suitability of the product for our use, I like the flexability. The free plan option is very useful for evaluation and small businesses that might struggle with the monthly plan cost. Pros Britrix 24 seems to be quit intuative, though the terminolgy is very US orientated. I like the flexability of the product. Cons The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses. Review Source Response from Bitrix24 November 12, 2025 Hi George. Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. We look forward to continuing to support your firm's growth and success. VM Vinod M. Director of Global Operations Logistics and Supply Chain Used the software for: 2+ years ### "For our ops team, bitrix24 mixes communication and task tracking." July 2, 2025 5.0 It has served as a replacement for a hodgepodge of spreadsheets, emails and chats. Now our team works from a unified dashboard, which significantly accelerated tracking shipments and making decisions. Pros The CRM, task management and chat functionality all work seamlessly. We utilize it to manage shipments, assign tasks and maintain all vendor communications. Cons Bitrix can be daunting to beginners too many modules and functions to check before you can start your search. Review Source Response from Bitrix24 July 9, 2025 Thank you so much for taking the time to share your detailed feedback on Bitrix24, Vinod. We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company. CO Carla O. Manager Medical Practice Used the software for: 2+ years ### "Bitrix gets the job done." June 4, 2025 4.0 Used Bitrix for patient enrollment to pull up their accounts and keep notes on services or appointments. Pros Can be used for more than one thing. Similar to Salesforce, it was meant for another type of function but works just fine for our purposes. Its got a lot of features that are very helpful. Cons The navigating can be difficult depending on what you are trying to do. If you leave a page, you have to start completely over. Review Source Response from Bitrix24 June 17, 2025 Hi Carla! Thank you for sharing your positive experiences and constructive feedback on Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better. RL Ross L. Interpreter Health, Wellness and Fitness Used the software for: 1-2 years ### "Avoid this subroutine " March 11, 2025 2.0 Overall it made things harder not easier. Pros The design was very colorful and pleasing. Cons Navigation and use was awkward and time consuming. Review Source Response from Bitrix24 March 12, 2025 Thank you for taking the time to share your thoughts and experiences with Bitrix24. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs. AS Antonella S. Co Founder Consumer Services Used the software for: Less than 6 months ### "The overall experience was good." January 14, 2025 3.0 The overall experience was good. I use it quite a lot, but it leaves me wanting more. Some basic functionalities, such as visibility settings, role management, and profile handling, are crucial and contribute to this feeling of not enough. Pros No limitations on adding more steps or status to the pipeline. Others CRM dont allow you to add more that 8 or 9 steps. Free Plan available which is perfect for small Business Cons Lots of basics options are blocked on free plan. For example for basic functionalities like basic roles and profile customizations, role customization. Review Source Response from Bitrix24 January 15, 2025 Hi Antonella! Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users. FG Facundo G. Remote OPI and VRI Interpreter Telecommunications Used the software for: 1-2 years ### "Bitrix, a GREAT team management platform" November 30, 2024 5.0 My use of Bitrix was mainly limited to the use of its messaging, for supervisors and other work colleagues. I never had any problems with those functionalities, maybe sometimes the chats were down and difficult to see when there were many members in a team, but the platform was functional. Also, the publications made by team leaders were shown in the “Feed” and could be “acknowledged” with a button to let them know they received the information. Pros Bitrix seemed to me to be a platform with a lot of functionalities that I did not use, but that, if they were used, I consider that it would provide fantastic utilities for that team. As for the messaging and notifications functionality, I found it very good and perhaps “traditional”, but effective. Cons What I have to say is that the platform has many functionalities that perhaps are not taken advantage of because everything is quite messy and even chaotic due to the amount of elements on the screen that are seen, this should be improved. Review Source Response from Bitrix24 December 4, 2024 Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Facundo! We look forward to continuing to support your firm's growth and success. SM Samuel M. General Manager and Head of Operations Leisure, Travel & Tourism Used the software for: 2+ years ### "Why Bitrix24 is the Best for BIM" September 10, 2024 5.0 Pros Bitrix24 has a wide array of features which allows me to save time since I do not need to keep integrating with external apps. Instant messaging and live chat are the key features which I like using. Cons Bitrix24 has nothing that I dislike since it facilitates all the capabilities that I need. Review Source Response from Bitrix24 September 27, 2024 Thank you so much for taking the time to share your detailed feedback about Bitrix24. We're thrilled to hear that you've found our platform to be a powerful ally in fostering collaboration and boosting productivity within your company. VR Verified Reviewer Content Team Lead Marketing and Advertising Used the software for: 1-2 years ### "All-in-one Management Tool" June 4, 2024 4.0 Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc. Pros I like how it has a lot of functions and can be integrated with other tools, so it's a one-stop shop for everything we do for work. Cons Since it has too many functions, some don't work as well as we want. It is also laggy and has many bugs (but maybe we have too many users). Review Source Response from Bitrix24 June 11, 2024 Thank you for your review and for choosing Bitrix24 as your all-in-one management tool! It's great to know that Bitrix24 has met your team’s needs in various areas. We are continuously working on improving the platform to ensure a smoother experience for all users. John G. Supply Chain Managing Officer Research Used the software for: 2+ years ### "Mastering the art of collaboration in project management with Bitrix24. " October 17, 2023 5.0 Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team. This allows us to put focus on the things that matters to us and the end result is excellent projects. The experience has been outstanding and we are intending to keep using Bitrix24 for forever. Pros We always get an upper hand when using Bitrix24 to manage our projects as it brings us all together under the same roof and allows us to work in unison and collaborate effectively. It has good communication channels like instant messaging, video and audio calling and files sharing which makes it easy for us to keep every updated and on the know. Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done and what's pending. Cons Bitrix24 has a been straightforward to use product and having not experienced a single issue, i can say it has been giving me a perfect experience. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.