# Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bitrix24 the right Construction CRM solution for you? Explore 991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/113540/Bitrix24/reviews

---

Bitrix24

4.2 (991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 25th, 2026

# Reviews of Bitrix24

Ease of use

4.0

Customer Service

4.0

## Pros and Cons in Reviews

SS

Shenella S

Customer relationsReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep switching between apps to keep track of tasks and workflows.“

January 24, 2026

LR

Larissa R

SRD LEADLegal Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information.“

September 23, 2025

AU

Adrian U

CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many separate tools“

September 19, 2025

Ajay P

Marketing ManagerBuilding Materials, 10,001+ employeesUsed the software for: 1-2 years.

“Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id.“

April 7, 2026

Ajay P

Marketing ManagerBuilding Materials, 10,001+ employeesUsed the software for: 1-2 years.

“We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications.“

April 7, 2026

Nurudeen O

Business Outreach AnalystTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months.

“Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around or go through multiple steps just to make small changes.“

May 1, 2026

RC

Remy C

DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses.“

June 3, 2025

Nurudeen O

Business Outreach AnalystTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months.

“Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should.“

May 1, 2026

## Showing most helpful reviews

Showing 1-25 of 991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Orçun E.  
Partner  
Construction  
Used the software for: 1-2 years

### "Great all in one CRM solution"

January 31, 2025

5.0

Pros

Best part of Bitrix24 that I love is it combines all resources I require in one CRM.

Cons

Bitrix24 is quite hard to use at the start and learning curve is so long.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Features of Bitrix24 suits our requirements in a better way.

Review Source

Response from Bitrix

February 3, 2025

Hi Orçun! Thank you for sharing your valuable feedback on your daily use of Bitrix24. We look forward to continuing to support your business's growth and success.

SK

Sven K.  
System IT und Marketing  
Renewables & Environment  
Used the software for: 6-12 months

### "System IT und Marketing"

June 4, 2025

4.0

We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition.

Pros

We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version.

Cons

The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved.

Alternatives considered

[HERO Software](https://www.capterra.com/p/238470/Hero-Software/)

Reason for choosing Bitrix24

The switch has not been finalized yet, as we are still in the testing phase. However, it is very likely that we will make the change if the current trend continues. The price-performance ratio also plays a crucial role in this decision.

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

The main reason for the switch is indeed the price-performance ratio.

Review Source

Response from Bitrix

June 6, 2025

Hi Sven! Thank you for sharing your positive experiences and constructive feedback on Bitrix24. We're here to support your continued success and are keen to make your experience even better.

LR

Larissa R.  
SRD LEAD  
Legal Services  
Used the software for: 1-2 years

### "Terrible experience that only gets worse"

September 23, 2025

2.0

Pros

Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now.

Cons

I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it.

Review Source

Response from Bitrix

September 24, 2025

Thank you for sharing your feedback on Bitrix24, Larissa. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out.

SS

Shenella S.  
Customer relations  
Real Estate  
Used the software for: 6-12 months

### "Bitrix4 for CRM!"

January 24, 2026

5.0

The software took some getting used to as it is a little complicated to learn at first. However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep switching between apps to keep track of tasks and workflows.

Pros

Centralized point for all CRM and communication workflows. Keeps it all on one place at a good price ! Extensive options available for customization which helps make the software really a part of the business! Offers great tools for take management.

Cons

Initial set up takes time as it is not an easy software to use at first. Customer support is not that great and it can take days to solve issues within the software.

Review Source

Response from Bitrix

February 2, 2026

Hi Shenella! Thank you for sharing your positive experiences and constructive feedback on Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better.

RC

Remy C.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Bitrix24 is a All-in-One CRM platform that delivers"

June 3, 2025

5.0

It has been good - the pros outweigh the cons. Bitrix24 works for: - Lead Management - Marketing - Call Center - HR & Employee Communications - Sales Management - Automations - Project Management - Website & Online Store Builder It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses.

Pros

An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs. It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24. This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few.

Cons

Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this.

Alternatives considered

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Reason for choosing Bitrix24

Value for money and functionality initially. The continuous development and integration of CoPilot has been a masterstroke from the Bitrix24 team.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Starter CRM from HubSpot was decent, but Professional was such a massive leap in cost that it was unaffordable to scale up. Bitrix24 allowed much more scalability and included functionality that I required

Review Source

Response from Bitrix

June 4, 2025

Thank you for such a creative and detailed review of Bitrix24, Remy! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

CF

Christopher F.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great overall product and customer service"

February 13, 2025

5.0

Love this system, hands down the best thing I found when I started my company and I use it in my other companies as well.

Pros

The customization of things, being able to make it what I needed for my company.

Cons

Can be a little hard to learn and navigate at first, they offer partners to help with thing if you can afford it but I like to know how to do things. Once you learn it though it is super easy to use.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[mojo](https://www.capterra.com/p/212343/mojo/)[Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/)

Reason for choosing Bitrix24

the ability to customize everything and have control over everything.

Review Source

AL

Andrii L.  
Senior strategist  
Industrial Automation  
Used the software for: 1-2 years

### "most popular CRM in CEE"

February 14, 2025

5.0

It is good and well known. Focused mostly on trading business and integration with 1C. Large application need Contract management tools and bridge to SAP/Oracle solutions.

Pros

It was the most popular in Easter Europe solution for decade. Widely used in India and some asian countries. Bitrix24 is CRM system designed for integration with native 1C Enterprise/Sales solution. It have integrated HR module, that makes is capable to be standalone solution for marketing team. Has integrated task tracking and project management tools as well has integrated time tracker. It has build in secure disk space to share files and data.

Cons

It is heavy weight and can slow down at deskt top use but awesomely fast on mobile. It has build in time tracker but no attendance controls. Focused mostly on 1C Enterprise integration for Customer module. Lot of manual iterations and need more automation for more leads loaded customers flow.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

New customers project and he uses Bitrix24 historicaly and has data integrations with ERP

Review Source

Response from Bitrix

February 20, 2025

Thank you for such a creative and detailed review of Bitrix24! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

AH

Amir H.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Great if you are linking sales to projects. "

May 5, 2025

4.0

It was ok. I managed a number of projects with it while linking it to our sales department. It was good because we didn't have to jump from one software to another.

Pros

It has both traditional and agile tools. You can have a Gantt chart as well as Boards and so on. It also combines projects with CRM, which is great for many project-based companies.

Cons

It is a bit too complicated to use. It is not as intuitive as similar software applications in the market. While it is powerful, it is a bit confusing.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Trello was easier to use and free of charge for most of the features needed.

Review Source

Response from Bitrix

May 6, 2025

Hi Amir! Thank you for sharing your valuable insights and experiences with Bitrix24.

VR

Verified Reviewer  
IT Manager  
Real Estate  
Used the software for: 2+ years

### "Best business process software"

December 18, 2024

5.0

My experience is really good. i think bitrix is the best CRM in the market

Pros

It is a complete website like social media of a company where there is a feeds where you can see all the announcements of the company and CRM with different workflows you can edit.

Cons

it is a bit expensive compare to other CRMs.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Before in excel we manually add leads or client info. but now everything is automated

Review Source

Response from Bitrix

January 9, 2025

Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place.

JA

Jan A.  
Founder  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Easy and Simple app"

January 5, 2025

5.0

A great and simple experience. Great way to handle your business and employees.

Pros

The great overview and desktop layout. The many features. The simple and easy way to handle your business

Cons

Nothing Yet. I am still testing and I am almost sure this is my platform.

Switched from

[SmartSuite](https://www.capterra.com/p/242046/SmartSuite/)

More simple and easy platform to manage your business

Review Source

Response from Bitrix

January 15, 2025

Thank you for your comprehensive review of Bitrix24, Jan! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs.

FT

Federico T.  
PM Outdoor and Circus Arts  
Arts and Crafts  
Used the software for: 1-2 years

### "Take a good look around before falling on Bitrix"

October 31, 2024

2.0

I am forced to use it in my company, but basically we only use CRM and internal messaging. Other ERPs that I have studied and that I use for other projects are much more intuitive and immediate.

Pros

It's fair to say that in its free version it still has enough usable features.

Cons

The usability, the layout and graphics settings and, in general, the user experience that requires a very long learning curve. The entire platform system (colors, positions, fonts, notifications...) is baroque and the functions are not at all intuitive.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

I changed jobs and the new company uses Bitrix24, so I was forced to.

Review Source

Response from Bitrix

November 8, 2024

Thank you for taking the time to share your thoughts and experiences with Bitrix24, Federico. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.

LC

Lukasz C.  
IT Specjalist  
Wholesale  
Used the software for: 6-12 months

### "Much done, but still much to improve"

August 22, 2024

3.0

I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me).

Pros

Great flexibility in the programme and the ability to add your own functions to many modules.

Cons

Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

More functions in one tool. Not just sales, but chat and HR

Review Source

Response from Bitrix

August 27, 2024

Thank you for your comprehensive review and for choosing Bitrix24, Lukasz! Your feedback is invaluable as we continuously work to improve our set of tools. Thank you for your support and for being part of the Bitrix24 community!

GC

G C.  
New Business Development  
Marketing and Advertising  
Used the software for: 1-2 years

### "Try it! Bitrix is our pick and we've tried a lot of what's out there."

August 21, 2024

4.0

great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....

Pros

all in one platform , we started with our business unit that is a marketing agency and will gradually expand its use to our business units.

Cons

hoping for more integration with other platforms like APOLLO , or platforms for marketing, sales and data.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Bitrix24

ease of use and consolidation of tools/use cases

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

bitrix was able to consolidate a bunch. i just wish it had OKR capability

Review Source

Response from Bitrix

September 6, 2024

Thank you for your review and for being a part of the Bitrix24 community! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

ML

Malachi L.  
Director of African Leadership Programs  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We Made bitrix24 our nonprofit organization’s digital home."

June 8, 2025

4.0

We have consolidated our outreach and operations under the same roof. It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit.

Pros

Bitrix24 is the all-in-one platform for us: CRM, Task management, Internal chat. In a small team it kept me from having to constantly switch between 4–5 different apps at any given time. I really appreciate intranet and calendar options.

Cons

The interface is not exactly the most intuitive. We all took a couple of weeks to adjust. But it work smooth after some experience.

Review Source

Response from Bitrix

June 17, 2025

Thank you for sharing your valuable feedback on your daily use of Bitrix24, Malachi! It's great to hear that our platform plays a crucial role in your organization. We look forward to continuing to support your growth and success!

JD

Jesse D.  
Co-Founder  
Media Production  
Used the software for: 1-2 years

### "All Services under One Advanced Umbrella"

January 9, 2025

5.0

24.7.12.365 cloud PM, VC, BIM persistent chatting rooms, and milestones project management guru.

Pros

Unique multi-purposed UFI design for mega and encrypt project and tasks management and UC, UCaaS and BIM services under one umbrella.

Cons

I'm much OK with all modules it has, nothing to air for now.

Review Source

Response from Bitrix

January 15, 2025

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Jesse! We look forward to continuing to support your firm's growth and success.

RC

Rajesh C.  
President  
Financial Services  
Used the software for: 1-2 years

### "Bitrix24 Review as new user"

July 20, 2025

5.0

Pros

Functions are numerous like a tasks management or a full crm. I appreciate because it avoid use of several solutions and more fees.

Cons

Actions could be easy in a more clean interface. It need too many clicks for the smallest thing and export in sheet format was not working.

Review Source

Response from Bitrix

July 23, 2025

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Rajesh!

CF

Connor F.  
People and Culture Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Keeping everything in the same place; tasks, tools and teams."

October 28, 2024

4.0

Proven game changer tool for empowering team meetings to be more productive and professional.

Pros

I liked Britrix24 due to its simplicity, flexibility and power. It gives a clear view of who's doing what and what needs to get done. It keeps tasks in order, deadlines on track and team members aligned.

Cons

It is not desirable that changing pertinent information in the application can only be done by me as the administrator, this delayed most my work.

Review Source

Response from Bitrix

November 6, 2024

Hi Connor! Thank you for sharing your positive experiences and constructive feedback about Bitrix24. We're here to support your continued success with Bitrix24 and are keen to make your experience even better.

RP

Rebeca P.  
Graphic design  
Graphic Design  
Used the software for: 6-12 months

### "All in one CRM"

October 15, 2025

5.0

Would not really say anything too bad about it. I think it's the best CRM I have worked with so far. It is like having an item company within a tool or item.

Pros

I like its layout; it's very customizable, and it's easy to set goals or organize my tasks. It is interactive and enjoyable to use.

Cons

I have used it for a little while and honestly, I can't say I dislike it about Bitrix. If I had a complaint, it might be regarding having more free options for editing the page.

Review Source

Response from Bitrix

October 31, 2025

Thank you for your comprehensive review of Bitrix24, Rebeca. Our goal is to provide a versatile platform that supports a variety of work processes, and it sounds like Bitrix24 is aligning well with your needs.

FG

Facundo G.  
Remote OPI and VRI Interpreter  
Telecommunications  
Used the software for: 1-2 years

### "Bitrix, a GREAT team management platform"

November 30, 2024

5.0

My use of Bitrix was mainly limited to the use of its messaging, for supervisors and other work colleagues. I never had any problems with those functionalities, maybe sometimes the chats were down and difficult to see when there were many members in a team, but the platform was functional. Also, the publications made by team leaders were shown in the “Feed” and could be “acknowledged” with a button to let them know they received the information.

Pros

Bitrix seemed to me to be a platform with a lot of functionalities that I did not use, but that, if they were used, I consider that it would provide fantastic utilities for that team. As for the messaging and notifications functionality, I found it very good and perhaps “traditional”, but effective.

Cons

What I have to say is that the platform has many functionalities that perhaps are not taken advantage of because everything is quite messy and even chaotic due to the amount of elements on the screen that are seen, this should be improved.

Review Source

Response from Bitrix

December 4, 2024

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Facundo! We look forward to continuing to support your firm's growth and success.

DL

Deanna L.  
Freelancer  
Wholesale  
Used the software for: 1-2 years

### "Complex but worth it!"

September 30, 2024

5.0

I had both good and bad experience with Bitrix24 so I could lean both ways. But even with it's complex ways Bitrix24 will help get you organized and transform your growing business in a thriving one.

Pros

The chat features. Being able to communicate with employees easily and effectively and all together at once. Also, being able to track and watch the progress of my employees able me to help motivate and give the employees that needed a little extra attention got the attention they needed.

Cons

Performance issues sometimes and issues when trying to use the mobile app.

Review Source

Response from Bitrix

October 11, 2024

Thank you for sharing your valuable feedback on your daily use of Bitrix24, Deanna. We look forward to continuing to support your business's growth and success.

AS

Antonella S.  
Co Founder  
Consumer Services  
Used the software for: Less than 6 months

### "The overall experience was good."

January 14, 2025

3.0

The overall experience was good. I use it quite a lot, but it leaves me wanting more. Some basic functionalities, such as visibility settings, role management, and profile handling, are crucial and contribute to this feeling of not enough.

Pros

No limitations on adding more steps or status to the pipeline. Others CRM dont allow you to add more that 8 or 9 steps. Free Plan available which is perfect for small Business

Cons

Lots of basics options are blocked on free plan. For example for basic functionalities like basic roles and profile customizations, role customization.

Review Source

Response from Bitrix

January 15, 2025

Hi Antonella! Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users.

MN

Muna N.  
Independent Business Owner  
Retail  
Used the software for: I used a free trial

### " My experience with Bitrix24"

January 26, 2026

5.0

There are many features and settings, which makes the platform feel complex and overwhelming for new users. It takes time to understand and use all the tools effectively.

Pros

What I like most about Bitrix24 now is that it brings many tools into one platform. Task management, CRM, and team communication are well integrated

Cons

What I like least about Bitrix24 now is that it can feel overwhelming at first. There are many features and settings, which makes the learning curve a bit steep for new users.

Review Source

PC

Pietro C.  
Project Manager  
Internet  
Used the software for: 2+ years

### "Bitrix24 is a good Task Management Software"

October 14, 2024

4.0

Support is fast and solution orientated.

Pros

Many functions, acts a global enterprise solution.

Cons

Some features and functions are not elaborated and thought well.

Review Source

Response from Bitrix

October 17, 2024

Hi Pietro! Thank you for sharing your valuable feedback on your daily use of Bitrix24. We look forward to continuing to support your business's growth and success.

SK

Sumesh K.  
Freelancer  
Information Technology and Services  
Used the software for: I used a free trial

### "Pro-friendly Business Management Tool"

January 24, 2025

5.0

Really a Pro-friendly application for the users who looks a different experience in Business Management Tools

Pros

The user experience and User Interface are really amazing

Review Source

Response from Bitrix

January 27, 2025

Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback.

JB

Jessica B.  
Digital Content Creator  
Broadcast Media  
Used the software for: 1-2 years

### "Bitrix24, a great customer support tool and it's free "

September 30, 2024

5.0

I's a great customer support tool an all in one solution.

Pros

It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration.

Cons

Not sure of any downside because it makes for seamless collaboration with my team mates. And it's free!

Review Source

Response from Bitrix

October 2, 2024

Thank you for your review of Bitrix24, Jessica! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.