# Page 2 | Bitrix24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Bitrix24 the right Gantt Chart solution for you? Explore 990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/113540/Bitrix24/reviews --- Bitrix24 4.2 (990) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 2 - Reviews of Bitrix24 ## Showing most helpful reviews Showing 26-50 of 990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jair H. Pastor consejero Administrador de CRM Higher Education Used the software for: I used a free trial ### "“Bitrix24: Gestión integral y eficiente para equipos”" March 16, 2026 5.0 Mi experiencia con ha sido muy positiva. La plataforma ofrece una gestión integral del trabajo, combinando CRM, tareas, chat y procesos de negocio en un solo lugar. Me ha permitido organizar mejor al equipo, \*\* Pros Me ha gustado especialmente la integración completa de todas las herramientas de gestión: CRM, tareas, chat y procesos de negocio en una sola plataforma. Esto permite ahorrar tiempo, organizar mejor el trabajo del equipo y hacer seguimiento de clientes y proyectos de manera eficiente. Además, las notificaciones y recordatorios automáticos facilitan no olvidar tareas importantes y mantener un flujo constante de comunicación entre los miembros del equipo. Cons Lo que menos me ha gustado es que algunas funciones pueden resultar complicadas al principio, especialmente para usuarios nuevos. La interfaz puede ser un poco confusa si no se tiene experiencia previa con plataformas de gestión integradas. También, algunas opciones avanzadas requieren plan de pago para poder utilizarlas plenamente, lo que limita el acceso a ciertas herramientas PRO. Review Source Response from Bitrix April 6, 2026 Hi Jair! Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place. Nurudeen O. Business Outreach Analyst Telecommunications Used the software for: Less than 6 months ### "Powerful All-in-One CRM with a Steep Learning Curve" May 1, 2026 5.0 My overall experience with has been a mix of strong capability and a bit of a learning curve. It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach. That said, it’s not the most beginner-friendly system, and getting comfortable with all its features takes time and patience. Some areas can feel overly complex for simple tasks, but once you push past that stage, the value becomes clear. Overall, it’s a solid tool if you’re willing to invest the time to learn it properly. Pros What I like most about is how it brings everything into one place without forcing me to juggle multiple tools. From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered. The ease of use stood out to me after spending some time on it. At first it feels loaded, but once you get familiar, moving between leads, activities, and different views like Kanban or List becomes pretty natural. Another thing I appreciate is the level of customization. You’re not stuck with a rigid system, you can adjust pipelines, fields, and workflows to match how you actually work, which makes a big difference in real-life usage. On the productivity side, the built-in automation helps cut down repetitive work like setting reminders or follow-ups, so you can focus more on actual outreach. The user interface also does a solid job of keeping everything visible in one place, like contact details and activity history, without needing to open multiple tabs, which speeds things up during busy work sessions. Cons What I liked least about is that it can feel overwhelming, especially at the beginning. There are so many features packed into one system that it’s easy to get lost or slow down while trying to figure out where everything is. Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should. Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around or go through multiple steps just to make small changes. It’s powerful, no doubt, but that complexity can work against you if you just want to move fast. Review Source Fabrice T. CEO Primary/Secondary Education Used the software for: 2+ years ### "Uma plataforma completa e poderosa para gestão empresarial" April 22, 2026 5.0 Utilizamos a plataforma há cerca de 4 anos, e tem sido uma excelente experiência. É um sistema confiável, que funciona muito bem no dia a dia, e que está em constante evolução. As melhorias frequentes mostram o compromisso da empresa em oferecer uma solução cada vez mais completa. Pros O é extremamente completo. Ele centraliza tudo em um só lugar, o que otimiza muito o gerenciamento de clientes, processos e operações no dia a dia. A plataforma vai muito além de um CRM tradicional, permitindo organizar praticamente todos os aspectos do negócio de forma eficiente. Cons Não há pontos negativos significativos. No entanto, por ser uma plataforma tão completa e robusta, ela pode parecer complexa no início. Leva algum tempo para entender todas as funcionalidades, mas uma vez dominada, tudo se torna muito mais fluido e eficiente. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Bitrix24 Tdstei primeiro o e gostamos. Só isso Review Source Response from Bitrix April 24, 2026 Thank you for such a detailed review of Bitrix24, Fabrice! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out. VR Verified Reviewer Marketing Manager Building Materials Used the software for: 1-2 years ### "best app to use " April 7, 2026 5.0 Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. Review Source Response from Bitrix April 15, 2026 Thank you for such a detailed review of Bitrix24. We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. AN Aviraj N. CSG Manager Information Technology and Services Used the software for: 2+ years ### "Best All in one Tool" April 28, 2026 4.0 All in all the experience with the software is amazing, doesnt have to leave the app. It handles everything from Collaboration, communication, CRM, task management, inventory etc Pros The most cost-effective CRM + Project Management tool available in the market right now. The level of customisation it offers is unmatched. Being an SME, I have had the privilege of working with the product team and many clients for implementation. Cons All at one place sometimes can feels overwhelming as it has a learning curve. Need to reduce the menu items in case I want to keep it clean. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Bitrix24 The pricing is very economical in comparison to the features it provides Review Source Response from Bitrix May 4, 2026 Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Aviraj! We look forward to continuing to support your firm's growth and success. Marta Adriana M. Gestora Management Consulting Used the software for: I used a free trial ### "Bitrix24: Eficiência e Inteligência em Uma Solução Completa" August 8, 2025 5.0 Minha experiência geral com o tem sido extremamente positiva. Encontrei uma plataforma completa, que integra todas as ferramentas que meu escritório utiliza, de forma intuitiva e eficiente. A inteligência artificial impressiona pela capacidade de resolver problemas e oferecer respostas rápidas. Até agora, tudo tem superado minhas expectativas. Pros O que mais gostei no foi encontrar uma solução completa que reúne, em um só lugar, todas as ferramentas que meu escritório precisa. Além de ser intuitivo, a inteligência artificial tem uma capacidade impressionante de resolver problemas e oferecer respostas precisas. Cons Até o momento, não encontrei nada no que não correspondesse às minhas expectativas. Tudo tem funcionado conforme o prometido, sem surpresas negativas. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Bitrix24 Porque concentra todas as principais tarefas do dia-a-dia do meu escritório numa mesma solução. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Notion](https://www.capterra.com/p/186596/Notion/) Porque não respondiam a todas minhas necessidades Review Source VR Verified Reviewer Software developer Information Technology and Services Used the software for: Less than 6 months ### "A Solid All-in-One Tool With Room to Improve" August 28, 2025 4.0 My overall experience with has been very positive. It’s helped me organize projects, streamline communication, and manage clients more effectively. While it’s not perfect, the value it provides as an all-in-one solution is hard to beat. Pros What I like most about is that it combines so many tools into one platform task management, chat, CRM, and file sharing. It keeps my team aligned without having to switch between different apps. The workflow automation also saves a lot of time. Cons The interface can feel cluttered at times, and there’s definitely a learning curve in the beginning. The mobile app also isn’t as smooth as the desktop version, which makes working on the go a bit tricky. Review Source AU Adrian U. CEO Computer Software Used the software for: 2+ years ### "A Powerful All-in-One Tool with a Steep Learning Curve" September 19, 2025 3.0 It’s a comprehensive solution best suited for businesses that want everything in one place and are willing to invest time in learning and configuring it. Once set up, it can be extremely efficient, but the initial experience may feel heavy and sometimes frustrating. Pros offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many separate tools Cons It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it. Review Source Response from Bitrix September 24, 2025 Hi Adrian! Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. AL Angou L. HR Manager Non-Profit Organization Management Used the software for: 2+ years ### "Bitrix24v is a Must Have Tool" March 19, 2026 5.0 My overall experience with has been awesome. It has seamless features that scheduling easy and efficient. It ease of use is also a plus for us. I highly recommend this tool. Pros I like that has an intuitive interface that allows users to customize with ease to match their desired features. It also very user friendly so new users do not struggle to navigate. Bitrix24 customer service team is highly responsive which is very influential especially during deployment as well when we issue any queries. Cons I do not have any dislikes on this . It has been an exceptionally great tool for us, it has been awesome. Review Source Response from Bitrix March 25, 2026 Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Angou! We look forward to continuing to support your firm's growth and success. LR Leandro R. Administrador y Head of Department Import and Export Used the software for: 6-12 months ### "BITRIX24 una gran solución para las empresas pequeñas y medianas." April 2, 2026 5.0 Un excelente herramienta, excelente soporte y desarrollo para mantener al día con las actualizaciones de técnología y tendencias. Pros Es una solución muy versátil que permite personalización para distintas industrias y negocios con un tiempo de implementación no muy largo. Cons 1- La versión desktop no se actualiza automáticamente y se debe descargar las actualizaciones de manera manual lo que hace engorroso el uso de la aplicación. 2- Se debería permitir mayor alcance de automatización para el plan Standard. Está muy limitado. Alternatives considered [Kommo](https://www.capterra.com/p/120048/amoCRM/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Bitrix24 Fue la mejor opción en relación Costo/Beneficio Review Source Response from Bitrix April 10, 2026 Hola Leandro! Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users. VR Verified Reviewer dIRECCIÓ GENERAL Broadcast Media Used the software for: 1-2 years ### "MI EXPERIENCIA IMPLEMENTANDO BITRIX, EN NEGOCIO" July 11, 2025 4.0 EXCELENTE, DESDE EL PRIMER MOMENTO, HACE UNOS AÑOS, SIEMPRE MUY AMABLES SERVICIO REMOTO DE SOPORTE, PARA AYUDARTE Y AHORA CON LA IMPLEMENTACIÓN DE IA, BUENO SIN PALABRAS, ES COMO TENER UN EQUIPO DE TRABAJO, QUE HAGA TODO A LAPAR! Pros Realmente usar Bitrix me simplifica el trabajo diario, están todas las herramientas, tanto de gestion, como seguimiento, ventas y marketing, entre muchas más, que ayudan a la ejecución de cada labor, con mayor eficiencia, es versátil e intuitivo, me encanta, aparte en el formato GRATUITO, lo cual da chance de probarlo y ver su funcionamiento, EXCELENTE PRODUCTO Cons NINGUNA, si buscas una herramienta de productividad, para dar impulso, sea personal o en equipo, es la indicada, LA RECOMIENDO TOTALMENTE! Switched from [Impulse](https://www.capterra.com/p/10030136/Impulse/) ME GUSTO Y ME RESULTO MAS APTO PARA MI ACTIVIDAD Review Source Response from Bitrix July 23, 2025 Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place. rK raj K. Managing director Consumer Goods Used the software for: 1-2 years ### "A powerful all-in-one platform, but needs better support for India" August 28, 2025 5.0 is a very powerful platform with a wide range of features, but in India a few improvements would make it even better. The inventory management option is highly welcomed here, as many businesses are actively looking for reliable inventory solutions. It would also be very useful if Bitrix24 could support UPI payment automation (PhonePe, Google Pay, Paytm, etc.) since UPI is the most common payment method in India. In addition, WhatsApp integration without depending on third-party apps would be a great advantage, especially with support for Indian payment platforms. Pros I really like the clean UI design and the wide range of options provides to manage different business processes. It is also value for money, with good customer support (though sometimes a little slow). Bitrix24 offers amazing customization options and has strong documentation, which makes it easier to use. The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars. One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a lot of time in invoice, quotation and other documents. Cons Some features are not fully localized for India. For example, UPI payment automation and native WhatsApp integration are missing, and these are very important for businesses here. Inventory is good, but it can be further improved for the Indian market. Review Source Response from Bitrix September 10, 2025 Thank you for your comprehensive review of Bitrix24, Raj! Our goal is to provide a versatile platform that supports a variety of work processes and team dynamics, and it sounds like Bitrix24 is aligning well with your needs. Elon E. Consultant Financial Services Used the software for: 6-12 months ### "Very powerful all-in-one tool, but complex to master" April 13, 2026 4.0 Pros What I liked most about is how many features it offers in one platform - CRM, task management, communication, and more. It’s very powerful and can replace multiple tools, which is great for centralizing workflows. Cons What I liked least about is that it can feel quite complex and overwhelming, especially for new users. The interface isn’t always intuitive, and setup or customization can take time. Review Source Response from Bitrix April 15, 2026 Thank you for sharing your valuable feedback on your daily use of Bitrix24, Elon! José Heriberto A. CEO Management Consulting Used the software for: 1-2 years ### "Bitrix24, el mejor CRM" July 7, 2025 5.0 Me encanta todo. Considero que nos ayuda demasiado que sea fácil de utilizar y me ha ayudadona cerrar negocios y mantener seguimiento con mis leads. Pros La interfaz es hermosa. NO es un excel digitalizado, es realmente una plataforma buena, bonita y barata. Cons Necesitas cierto conocimiento importante de desarrollo para implmentar todas las apps. No es tan complicado pero a lo mejor seríoa. muho más sencillo. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Precio y facilidad de uso. La relación precio funcionalidad es muy buena. Review Source Response from Bitrix July 9, 2025 Hola José Heriberto! Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place. Jos B. CEO Real Estate Used the software for: 2+ years ### "Free account publiceren niet mogelijk 😥" July 26, 2025 1.0 In het verleden heb ik diverse free accounts gehad op die mij uitstekend bevielen. Deze move om niet meer te kunnen publiceren voor free account s is een grote teleurstelling en een smet ophet blazoen van Bitrix24 Pros Naar eigen inzicht je eigen website met professionele tools free kunnen bouwen en ook free publiceren. Cons misleid de consument door te adverteren met een volledig free account. Vervolgens blijkt nadat je een account hebt aangemaakt dat je je website helemaal niet kunt publiceren. Review Source Response from Bitrix August 8, 2025 Thank you for sharing your feedback on Bitrix24. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. DD Domenico D. Manager Marketing and Advertising Used the software for: 1-2 years ### "Organizza la mia giornata e i miei progetti di una maniera semplice con tanti strumenti e opzioni a disposizione per creare anche grandi progetti." April 11, 2026 5.0 Lo uso tutti i giorni per mantenere organizzate tutte le mie task list e appuntamenti,nlonuso anche come rubrica e primo ricordatorio delle cose da fare. Molto intuitivo e compatibile con qualsiasi mia richiesta. Pros Eccellente piattaforma con tanti strumenti a disposizione. Perfetta per mantenere in ordine tutti gli appuntamenti e compiti da fare. Tante funzionalità, molto intuitiva e veloce. Cons La versione vista dallo smartphone è un po' piccola e non tanto facile da vedere come nel PC, ma tutto sommato non ha particolari negativi che fanno deludere Review Source Response from Bitrix April 13, 2026 Great to hear this, always happy to see you with us and never hesitate to reach me directly at rayees@bitrix24.com, please. Thanks VR Verified Reviewer Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "A good all-round platform" November 27, 2025 4.0 My overall experience was positive. The platform met our needs for remote work connection, CRM, documentation, and more. Pros It was a versatile platform with lots of functionality. The user interace was mostly intuitive and easy to use. Cons I didn't find the CRM as functional as other CRMs I have used, but it was still sufficient for what we needed it for. Alternatives considered [Highrise](https://www.capterra.com/p/146703/Highrise/) Reason for choosing Bitrix24 It best met our overall needs and budget Review Source Response from Bitrix December 4, 2025 Thank you for sharing your positive experiences and constructive feedback on Bitrix24! RF René F. Director Sales Information Technology and Services Used the software for: 1-2 years ### "War mal gut, zwischenzeitlich nur Probleme" March 12, 2025 3.0 Mitlerweilen zu umfangreiche, Prio liegt bei Aufgaben und Projektmanagement. Zu viele Fehler, die der Support nicht lösen kann. Pros Flexible Handhabung, Preis/Leistungsverhältnis verspricht viel. Der online-Support reagiert sehr schnell. Cons Die CRM-Funktionalitäten sind abgrotten schlecht. Mit Einbindung der Email-Konten unzählige, Dupletten und neue Leads, die sich laut Support nicht abstellen lassen. Keine Weiterentwickung im Bereich Segmente für Kampagnen im Marketing. Keine übergreifende Filterung von Unternehmen dann Kontakte. Bitrix ist im Bereich Marketing und Vertriebs-CRM sehr schlecht aufgestellt und fehlerbehaftet. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Bitrix24 Preis war damals zu hoch, Review Source Response from Bitrix March 14, 2025 Hi René! Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users. AM Antoine M. Marketing Banking Used the software for: 6-12 months ### "Reliable and practical for crm / collaboration" April 26, 2026 4.0 Pros works well when the objective is centralizing CRM, team collaboration, tasks and client communication in one workspace. I particularly appreciated CRM plus collaboration, because it makes the process more structured and reduces the need to manage information manually through spreadsheets or emails. Cons What could be improved is that learning curve. The tool remains useful, but once workflows become specific, configuration choices and governance become important to avoid unnecessary complexity. Review Source Response from Bitrix May 4, 2026 Hi Antoine! Thank you for sharing your valuable feedback on your daily use of Bitrix24. We look forward to continuing to support your business's growth and success. Rashmi A. Graphic Designer Education Management Used the software for: Less than 6 months ### "Bitrix24 best features" March 20, 2025 4.0 I like to use Betrix24 to get data of employees. I don't need to save everyone's contacts it just syncs the contacts. All the informations is at one place make it useful. Pros Management of employees is good. Profiles are well devided into only needed information. Cons Sometimes when internet is slow, it doesn't apply previous actions to it. Switched from [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) Using bitrix is way more easier than using Zoho. Review Source Response from Bitrix April 22, 2025 Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Rashmi! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. Zaina K. Brokerage Operations Specialist Real Estate Used the software for: I used a free trial ### "Good for a small business that does not use a ton of app integration" January 2, 2026 3.0 The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users. Pros Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date. Cons The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support. Review Source Response from Bitrix January 21, 2026 Hi Zaina. Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users. MT Mahendra T. CEO Industrial Automation Used the software for: Less than 6 months ### "Save yourself time, energy and hard earned money. Avoid Bitrix24" April 23, 2025 1.0 Pros There is not much to like as their service is pathetic, lots of miscommunication, and no higher authority to resolve this. Cons I am writing this post as official feedback regarding the highly unprofessional and unsatisfactory experience we have had with Intreface and their AllCAD Services Private Limited. Post making the full payment to implement CRM in our company on the 28th of March 2025. As these services were offered by AllCAD Services Private Limited and here we are on the 23rd of April 2025, without the CRM being fully functional. Repeated escalations to associates, superiors, and \[sensitive content hidden\] have fallen on deaf ears. Reasons for not going live till date is: 1. They have other meetings lined up with other customers, 2. We have to be available as per their calendar slots, 3. They do not book your calendar for meets, 4. Pre sales associate is doing implementation without any sound technical knowledge. 5. Expert Technical assoicate is mosltly busy with other customers. 6. Superiors are busy travelling and ignoring escalations in the whatsapp group chats. We have invested more than 30 hours of our time to ensure the process implementations is not delayed. Moreover, we are surprised that an escalation email to \[sensitive content hidden\] has been ignored completely. I just hope they are aware of their services in one of the most competitive market of CRM solutions. Salesforce Zoho Odoo HubSpot Hope you are not providing a similar service like them!!! Review Source Response from Bitrix April 29, 2025 Thank you for sharing your feedback, Mahendra. Please contact us at claims@bitrix24.com. We will clarify the details with you and try to sort everything out. RC Remo C. Ingeniere Restaurants Used the software for: 1-2 years ### "CRM eccezionale per gestire completamente i clienti, con tante risorse e opzioni disponibili." November 8, 2025 5.0 Ottimo software per la gestione CRM con tante funzionalità e risorse molto intuitiva e facile da usare. Pros Facilità di uso, tutto in un unica piattaforma per quanto riguarda la organizzazione dei clienti. Ottimo CRM con tante opzioni. Cons Non ho riscontrato qualcosa che non mi abbia piaciuto. In linea generale tutte le sue parti sono disegnate e progettate molto bene per chi l'ho usa. Review Source Response from Bitrix November 12, 2025 Thank you so much for taking the time to share your feedback on Bitrix24, Remo! Frank C. Independent Business Owner Alternative Medicine Used the software for: I used a free trial ### "Well established for large businesses" October 27, 2025 3.0 Too many videos to look over in tutorials Not knowing how customer support is rated. Didn't find it very convenient Pros good collaboration amongst coworkers for project management. easy customization has user interface workflow can be efficient Cons Not a value for the money. not very easy to use. can be complicated in organizing tasks to get efficiency going. Review Source Response from Bitrix October 29, 2025 Thank you for taking the time to share your feedback and experiences with Bitrix24, Frank. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users. Robert G. Inhaber und techn. Leiter Information Technology and Services Used the software for: 2+ years ### "eb24DIGITAL.de" April 9, 2025 4.0 Bestes CRM, was wir in den letzten 15 Jahren kennengelernt haben! Pros Das ich es selber für mich und meine Kunden einstellen und anpassen kann! Cons Das man sich alles selber aneignen muss. Review Source Response from Bitrix April 16, 2025 Thank you for sharing your positive experiences and constructive feedback on Bitrix24, Robert! We're here to support your continued success with Bitrix24 and are keen to make your experience even better. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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